business analyst

data analyst

senior business analyst

product analyst

business data analyst

enterprise application analyst

Emirates Flight Catering

Key Results Area :
<ul>
<li>Maintain optimal performance, reliability, and continuous availability of all assigned third party business enterprise applications through proactive monitoring support.</li>
<li>Design, implement, and manage the underlying system design for non-ERP applications, whether hosted on-premise or in the cloud.</li>
<li>Collaborate with stakeholders to elicit, analyze, and document business requirements to ensure that implemented solutions align with organizational needs.</li>
<li>Oversee technical development, customization, and seamless integration of non-ERP applications with other enterprise systems, including ERP.</li>
<li>Enforce security standards, manage access controls, and conduct audits to protect sensitive data and ensure compliance with regulatory requirements.</li>
<li>Maintain integrity, performance, and optimization of databases supporting non-ERP applications, including routine backups and disaster recovery planning.</li>
<li>Plan and execute technical aspects of non-ERP application projects to ensure delivery within agreed scope, budget, and timelines.</li>
<li>Identify opportunities to optimize existing applications and explore emerging technologies that address evolving business needs and improve efficiency.</li>
<li>Maintain comprehensive technical documentation and ensure effective knowledge transfer to client or internal teams for ongoing support.</li>
<li>Promote effective use of applications through targeted training, timely support, and sustained user engagement strategies.</li>
</ul>
Education Qualification
a)Bachelor's Degree or equivalent in Computer Science, Computer Engineering, or a related field.
b)Certification in Oracle JD Edwards Enterprise One (preferred).
c)ITIL, Agile, and Project Management certifications (preferred).
d)Certification in Oracle JD Edwards Enterprise, CRM, or Coupa (preferred).
Work Experience
a)Minimum 7 years of experience working on enterprise applications such as Oracle (JD Edwards) etc.
b)Strong knowledge of Oracle JD Edwards modules, Coupa, CRM, POS, and Solace systems.
c)Proven experience in enterprise application management, systems analysis, software engineering, or related IT roles.
d)Experience in roles with supervisory responsibilities.
Skills
a)Strong understanding of enterprise business processes and modules.
b)Hands-on experience in database and application development.
c)Knowledge of integration technologies like SOAP, REST, and Web Services.
d)Ability to work independently and collaboratively in a team environment.
Excellent communication and problem-solving skills.

Enterprise Application Manager

PaperDrop Corp.

We are hiring for our client, a leading organization based in Dubai, UAE who is seeking an experienced ServiceNow EHS Business Analyst and Proxy Product Owner to join their team.About the RoleThe successful candidate will act as a bridge between business stakeholders and technical teams to capture, document, and deliver Environment, Health and Safety (EHS) requirements through the ServiceNow platform. This role ensures that EHS processes and solutions are effectively designed, implemented, and optimized to meet business needs.Key Responsibilities<ul><li>Conduct workshops and meetings with EHS stakeholders to gather and validate requirements.</li><li>Document business processes, workflows, and functional requirements.</li><li>Translate business needs into detailed functional specifications and user stories.</li><li>Collaborate with development and IT teams to ensure successful ServiceNow solution delivery.</li><li>Support user acceptance testing, training, and post-go-live adoption.</li><li>Ensure EHS initiatives align with organizational digital transformation goals.</li></ul>Primary Skills<ul><li>Hands-on experience with EHS platforms such as Enablon, Sphera, or Intelex.</li><li>Strong knowledge of data visualization and reporting tools.</li></ul>Secondary Skills<ul><li>Understanding of cybersecurity and IT risk management principles.</li></ul>Required Skills and Qualifications<ul><li>Minimum five years of experience as a Business Analyst in EHS or ServiceNow implementation projects.</li><li>Knowledge of workplace safety standards such as ISO 45001, OSHA, and ISO 14001.</li><li>Excellent stakeholder engagement and documentation skills.</li><li>Experience working in Agile or Scrum delivery environments.</li></ul>Job Details<ul><li>Location: Dubai, UAE</li><li>On-site</li><li>Job Type: Full-time</li></ul>Why JoinThis is an excellent opportunity to work with a reputed organization and play a key role in driving digital transformation through innovative ServiceNow and EHS solutions.Job Type: Full-timePay: AED28,000.00 - AED35,000.00 per monthExperience:<ul><li>BA in EHS or ServiceNow implementation projects: 5 years (Preferred)</li></ul>

ServiceNow EHS Business Analyst and Proxy Product Owner

DWF Labs

We are always looking for talented and passionate individuals to join our team! If there are no specific roles that match your skills and experience right now, please submit a general application through this post. By doing so, you'll be considered for future opportunities that align with your qualifications and career interests.
What we are looking for:
<ul>
<li>Enthusiastic and driven individuals who hold a proactive approach to work </li>
<li>Adaptable and versatile to work in a highly fast paced environment</li>
<li>Strong collaboration and team-work </li>
</ul>
Why join us?
<ul>
<li>We offer a fully remote work environment with opportunities for career growth and development</li>
<li>We foster a collaborative and supportive environment built on integrity and transparency </li>
<li>We provide a very competitive compensation and benefits package for the right candidate</li>
</ul>

General Application - Future Opportunities

Key Results Area:
<ul>
<li>Identify fits and gaps in standard ERP functionality and provide on-going ERP process or applications to meet the needs of internal and external customers.</li>
<li>Develop application requirements by analyzing business processes, constructing workflow charts and diagrams, studying system capabilities and writing technical specifications.</li>
<li>Use development tools, both in and outside of local network to design, test and deploy innovative solutions that address and enhance our unique business environment.</li>
<li>Participate in special projects as assigned and monitor project progress by tracking activity, resolving problems, publishing progress reports, recommending actions.</li>
<li>Maintain system protocols by writing and updating procedures.</li>
<li>Prepare technical reports by collecting, analyzing, and summarizing information and trends to enable data-driven decision making.</li>
<li>Maintain professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; benchmarking state-of-the-art practices; participating in professional societies.</li>
<li>Train end-users and technical staff on Orchestrator functionality and best practices.</li>
</ul>

Enterprise App. Specialist

INFRA ASSURE

The SOC L1 Analyst is responsible for continuous monitoring, detection, triage, and initial response to security incidents across enterprise systems. The analyst will work with SIEM and EDR tools such as IBM QRadar, Microsoft Sentinel, and CrowdStrike Falcon to identify and escalate potential threats, ensuring the organization&rsquo;s information assets remain secure.Key Responsibilities<ul><li>Monitor and analyze security alerts from SIEM platforms (IBM QRadar, Microsoft Sentinel).</li><li>Review and investigate endpoint security alerts from CrowdStrike Falcon.</li><li>Perform initial triage of events, determine severity, and escalate to L2/L3 analysts when necessary.</li><li>Assist in incident response processes by providing detailed logs, findings, and evidence.</li><li>Maintain and update incident tickets in the SOC management system.</li><li>Conduct basic network traffic analysis, log correlation, and malware detection using SOC tools.</li><li>Follow standard operating procedures (SOPs) for incident handling.</li><li>Prepare daily/weekly security reports and contribute to SOC metrics.</li><li>Collaborate with IT, infrastructure, and application teams to validate or remediate alerts.</li></ul>Required Skills &amp; Tools<ul><li>SIEM Tools: IBM QRadar, Microsoft Sentinel</li><li>EDR: CrowdStrike Falcon or equivalent</li><li>Operating Systems: Windows, Linux, macOS</li><li>Networking Concepts: TCP/IP, DNS, Firewalls, VPNs</li><li>Security Standards: ISO 27001, NIST, MITRE ATT&amp;CK Framework</li><li>Ticketing Tools: ServiceNow, JIRA, or equivalent</li></ul>Qualifications<ul><li>Bachelor&rsquo;s Degree in Computer Science, Information Security, or related field.</li><li>1&ndash;2 years of experience in SOC operations or cybersecurity monitoring.</li><li>Relevant certifications preferred:</li><li>CompTIA Security+, CEH, IBM QRadar Certified, CrowdStrike Certified Falcon Administrator (CCFA), or Microsoft SC-200.</li></ul>Job Type: Full-timeApplication Question(s):<ul><li>Which SIEM platforms have you worked with?</li><li>Have you worked in a 24x7 SOC environment or rotational shift setup before?</li><li>What ticketing systems have you used ?</li><li>Are you currently based in the UAE and eligible to work ?</li></ul>Experience:<ul><li>SOC operations or cybersecurity monitoring: 2 years (Preferred)</li></ul>

SOC L1 Analyst

help AG

<div>Help AG is looking for a talented and experienced Incident Response and Forensic Investigation Specialist (U.A.E National) who will be responsible for off-site and on-site Incident Response activities and customer engagements, leveraging multiple security technologies, guiding and leading customers in the handling of Security Incidents and examining IT and security systems using best-practice digital forensic methods to detect, validate and mitigate IT security related incidents. He / She will join our Cyber Defence team within our Managed Security Services (MSS) business unit. If you have a strong knowledge and interest in incident response and/or digital forensics, this position might be the right one for you. 
Responsibilities:<ul><li>
Lead incident response engagements in unknown environments until all threats are remediated.</li><li>
Develop custom incident response plans tied to specific environments and customer situations.</li><li>
Examinate and analyse logs/data from a broad variety of security technologies, such as Antiviruses, IDS/IPS, Firewalls, Switches, VPNs and other security threat data sources.</li><li>
Perform forensic analysis of different artifacts including RAM, packet captures, logs and disk images.</li><li>
Reverse engineer malicious software and develop signatures and indicators of compromise.</li><li>
Actively develop incident response tools, scripts, and various detection content.</li><li>
Research Red Team techniques, develop custom detection queries, rules, watchlists and other content, and conduct threat hunts.</li><li>
Articulate and execute common Incident Response methods (e.g. SANS).</li><li>
Respond to inbound requests via phone and other electronic means for technical assistance with managed services.</li><li>
Work on-site as required with clients during Live Security Incidents.</li><li>
Maintain a high degree of awareness of the current threat landscape.</li><li>
Champion excellence and support others in delivering it through active knowledge sharing with team members, writing technical articles for internal knowledge bases, blog posts and reports as required or requested.</li><li>
Create and present customer reports to ensure quality, accuracy and value to the client.</li><li>
Educate and train other Analysts in execution of Incident Response processes and forensic analysis techniques.</li><li>
Perform other essential duties as assigned.</li></ul> 
Qualifications &amp; Skills:<ul><li>
A Degree in Computer Science, Information Systems, Electrical Engineering or a closely related degree.</li><li>
7+ years of experience in information security, in areas such as security operations, intrusion detection, incident analysis, incident handling, log analysis, malware analysis, reverse engineering or threat detection.</li><li>
At least 2-3 years of experience as a Senior or Lead Analyst, or equivalent experience guiding, mentoring and teaching other Analysts/Security Professionals how to handle Security Incidents.</li><li>
Strong background or equivalent experience in four of the following: Security Threat and Event Analysis, Network Security Operations or Engineering, Reverse Engineering, Malware Analysis, Windows/Linux/OSX Forensics, Penetration Testing, Active Directory and Azure Administration.</li><li>
Demonstrate experience in handling Incident Response engagements (APTs and Ransomware) using the SANS Incident Response method (or similar).</li><li>
Should have at least one of the below ACTIVE certifications as a mandatory requirement:</li></ul>
CREST Certified Registered Intrusion Analyst (CRIA) 
GIAC Cloud Forensics Responder (GCFR) 
GIAC Certified Forensic Analyst (GCFA)
CREST Certified Host Intrusion Analyst (CC-HIA) 
CREST Certified Network Intrusion Analyst (CC-NIA)
CREST Certified Incident Manager (CC-IM)
CREST Certified Threat Intelligence Manager (CC-TIM) 
GIAC Reverse Engineering Malware (GREM)<ul><li>
CISSP, GCIA, GCIH, GCFE, OSCP certification would be preferable.</li><li>
Deep TCP/IP knowledge, networking and security product experience.</li></ul><ul><li>
Strong knowledge of Red Team tactics and ability to find adversary traces on Enterprise scale.</li><li>
Rapid development in scripting languages: Python/PowerShell /Bash.</li><li>
A sound knowledge of IT security best practices, common attack types and detection/prevention methods.</li><li>
Demonstrable experience in accountability for and applying the methods of Incident Response, including adherence to process and direct engagement with stakeholders.</li><li>
Demonstrable experience in analysing and interpreting system, security and application logs.</li><li>
Broad knowledge of the type of events that Firewalls, IDS/IPS and other security related devices produce.</li><li>
Demonstrable experience in the use of Digital Forensics tools, techniques and concepts including creating and using custom tools and scripts.</li><li>
Static reverse engineering and analysis of malware written in different languages (X86/X64/C/C#, Go, etc.), signatures and Yara/Snort/Sigma rules development.</li><li>
Knowledge of attack activities, such as scans, man in the middle, sniffing, DoS, DDoS, etc. and possible abnormal activities, such as worms, Trojans, viruses, etc.</li></ul>
Benefits:<ul><li> 
Health insurance with one of the leading global providers for medical insurance.</li><li>
Career progression and growth through challenging projects and work.</li><li>
Employee engagement and wellness campaigns activities throughout the year.</li><li>
Excellent learning and development opportunities.</li><li>
Inclusive and diverse working environment.</li><li>
Flexible/Hybrid working environment.</li><li>
Open door policy.</li></ul> 
About Us: 
Help AG is the cybersecurity arm of e&amp; enterprise (formerly Etisalat Digital) and provides leading enterprise businesses and governments across the Middle East with strategic consultancy combined with tailored information security services and solutions that address their diverse requirements, enabling them to evolve securely with a competitive edge.
Present in the Middle East since 2004, Help AG was strategically acquired by e&amp; (formerly Etisalat Group) in Feb 2020, hence creating a cybersecurity and digital transformation powerhouse in the region.
Help AG has firmly established itself as the region's trusted IT security advisor by remaining vendor-agnostic, trustworthy, independent, and cybersecurity focused. With best-of-breed technologies from industry-leading vendor partners, expertly qualified service delivery teams and a state-of-the-art consulting practice, Help AG delivers unmatched value to its customers by strengthening their cyber defenses and safeguarding their business.</div>

Incident Response and Forensic Investigation Specialist (DFIR) (U.A.E National)

DAMANA

<div>
 
 
 Company Overview
 
 
 
 
 Damana
 
 is a leading player in the insurance industry, committed to delivering innovative, technology-driven solutions to our clients. We are currently seeking a highly skilled
 
 Digital Business Analyst
 
 to join our
 
 Enterprise Architecture Team
 
 and support digital transformation initiatives within the
 
 medical insurance
 
 domain.
 
 
 
 
 
 
 Position Summary
 
 
 
 As a
 
 Digital Business Analyst
 
 specializing in
 
 medical insurance
 
 , you will analyze and optimize business processes related to
 
 medical claims
 
 ,
 
 policy administration
 
 , and
 
 adjudication workflows
 
 . You will support digital initiatives through structured documentation, process mapping (using
 
 Microsoft Visio
 
 ), and technical collaboration. Your role also includes identifying and mitigating
 
 Fraud, Waste, and Abuse (FWA)
 
 , ensuring compliance, and delivering insightful analytics through tools such as
 
 Power BI
 
 .
 
 
 You will work cross-functionally with business, compliance, and technology teams to drive efficient, secure, and compliant operations.
 
 
 
 
 
 
 Key Responsibilities
 
 
 
 
 Requirements Gathering &amp; Analysis
 
 
 <ul>
 <li>
 Collaborate with stakeholders to gather and document business and functional requirements related to medical claims and insurance policies.
 </li>
 <li>
 Translate complex business needs into clear documentation, including user stories and functional specifications.
 </li>
 <li>
 Ensure business rules related to
 
 ICD/CPT coding
 
 ,
 
 claims adjudication
 
 , and
 
 FWA handling
 
 are accurately captured.
 </li>
 </ul>
 
 
 Medical Claims, Adjudication &amp; FWA Analysis
 
 
 <ul>
 <li>
 Analyze end-to-end workflows for
 
 medical claims processing
 
 , adjudication rules, and benefit validation.
 </li>
 <li>
 Support rule configuration and decision logic for claim approvals, denials, co-pays, and benefit limits.
 </li>
 <li>
 Identify patterns of
 
 Fraud, Waste, and Abuse (FWA)
 
 and propose preventive and detection mechanisms.
 </li>
 <li>
 Collaborate with compliance teams to align with medical insurance regulations and audit requirements.
 </li>
 </ul>
 
 
 Business Process Analysis
 
 
 <ul>
 <li>
 Use
 
 Microsoft Visio
 
 to document and maintain detailed process maps and flowcharts.
 </li>
 <li>
 Apply
 
 BPMN standards
 
 to model current (as-is) and future (to-be) processes for claims, policy, and adjudication functions.
 </li>
 <li>
 Propose automation and process optimization opportunities for digital transformation.
 </li>
 </ul>
 
 
 Business Intelligence &amp; Analytics
 
 
 <ul>
 <li>
 Develop dashboards and reports using
 
 Power BI
 
 or other analytical tools to monitor claim trends, exceptions, FWA indicators, and performance KPIs.
 </li>
 <li>
 Analyze structured and semi-structured data to generate actionable business insights.
 </li>
 <li>
 Collaborate with data and actuarial teams to support advanced analytics and forecasting.
 </li>
 </ul>
 
 
 Release Management
 
 
 <ul>
 <li>
 Define deployment plans for changes to claims processing systems, adjudication engines, or policy management platforms.
 </li>
 <li>
 Support testing, UAT, go-live, and post-implementation documentation and training.
 </li>
 <li>
 Ensure change releases are well-governed, traceable, and aligned with business needs.
 </li>
 </ul>
 
 
 Enterprise Architecture Support
 
 
 <ul>
 <li>
 Create and maintain architecture diagrams (applications, databases, integrations) in EA tools.
 </li>
 <li>
 Ensure solutions align with enterprise architecture principles and documentation standards.
 </li>
 <li>
 Maintain updated assets and business process models in the EA repository.
 </li>
 </ul>
 
 
 
 
 
 Qualifications
 
 
 <ul>
 <li>
 Bachelor's degree in
 
 Computer Engineering
 
 ,
 
 Information Systems
 
 , or a related field.
 </li>
 <li>
 Proven experience as a Business Analyst in the
 
 insurance sector
 
 , particularly
 
 medical insurance
 
 .
 </li>
 <li>
 
 Strong domain expertise in:
 
 </li>
 <li>
 
 ICD and CPT coding
 
 </li>
 <li>
 
 Medical claims adjudication
 
 </li>
 <li>
 
 Medical policy structures and benefit rules
 
 </li>
 <li>
 
 Fraud, Waste, and Abuse (FWA)
 
 analysis in healthcare claims
 </li>
 <li>
 Proficiency in:
 </li>
 <li>
 
 Microsoft Visio
 
 for process modeling
 </li>
 <li>
 
 Power BI
 
 or similar BI/reporting platforms
 </li>
 <li>
 
 Java
 
 ,
 
 APIs
 
 ,
 
 Python
 
 ,
 
 MongoDB
 
 , and
 
 SQL
 
 </li>
 <li>
 
 Enterprise Architecture tools
 
 </li>
 <li>
 Excellent documentation, communication, and analytical skills.
 </li>
 <li>
 Ability to work across departments in a fast-paced, compliance-focused environment.
 </li>
 <li>
 Knowledge of
 
 project management
 
 or exposure to
 
 Agile/Scrum
 
 is a plus.
 </li>
 </ul>
</div>

Digital Business Analyst

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