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<div>About the job Junior Genesys IVR Developer
<div>Purpose of the job:

As a Genesys IVR Developer, you will be responsible for designing, developing, and implementing Genesys IVR solutions to enhance customer experience and improve operational efficiency. You will work closely with business analysts, engineers, and other stakeholders to translate business requirements into technical solutions.

Key Responsibilities:
<ul>
<li>Design, develop, and implement Genesys IVR and Routing applications using Composer or IRD.</li>
<li>Configure Genesys components (ACD, IVR, CTI, etc.) to meet business requirements.</li>
<li>Develop and maintain IVR flows, voice prompts, and call routing logic.</li>
<li>Troubleshoot and resolve IVR related issues.</li>
<li>Collaborate with other teams to ensure seamless integration of IVR solutions with other systems.</li>
<li>Stay updated on the latest Genesys technologies and industry best practices.</li>
</ul>
Required Skills and Experience:
<ul>
<li>We seek a fresh developer from 0 to 2 years of experience.</li>
<li>Excellent Knowledge of Programming languages (e.g., VXML, JavaScript,Java,SQL).</li>
<li>Excellent Knowledge of database concepts (SQL, Oracle)</li>
<li>Experience with integration technologies (APIs, web services)</li>
<li>Basic understanding of voice and data communication technologies (e.g., SIP, VoIP).</li>
<li>Basic understanding of Genesys IVR components and their configuration.</li>
<li>Strong problem-solving and troubleshooting skills.</li>
<li>Attention to detail and ability to work under pressure.</li></ul></div></div>

Junior Genesys IVR Developer

2P Perfect Presentation

<div>
 
 Position Overview
 
 
 We are looking for a Senior Frontend Developer with strong expertise in Angular (our main frontend framework), solid working knowledge of React.js, and good-to-have experience with Vue.js. The successful candidate will be responsible for designing and developing user-centric web applications with high performance, scalability, and maintainability.
 
 
 As part of an Agile/Scrum team, the Senior Frontend Developer will collaborate closely with backend engineers, UX/UI designers, and product owners to deliver high-quality features following modern development standards and best practices.
 
 
 Key Responsibilities
 
 
 Development &amp; Implementation
 
 
 &bull; Develop responsive, high-quality web applications using Angular (primary), with occasional contributions using React.js or Vue.js.
 
 
 &bull; Translate UI/UX design wireframes into functional, reusable, and scalable components.
 
 
 &bull; Integrate frontend components with backend APIs and microservices.
 
 
 &bull; Maintain a clean, organized, and well-documented codebase aligned with company coding standards.
 
 
 Collaboration &amp; Agile Practices
 
 
 &bull; Work closely with Product Owners, Scrum Masters, and other team members to deliver product increments within sprints.
 
 
 &bull; Participate actively in Agile ceremonies (planning, daily stand-ups, retrospectives, and reviews).
 
 
 &bull; Estimate, prioritize, and deliver assigned tasks on time.
 
 
 Quality &amp; Performance
 
 
 &bull; Conduct thorough unit testing and support QA teams during the testing phase.
 
 
 &bull; Identify performance bottlenecks and implement optimizations (lazy loading, caching, code splitting).
 
 
 &bull; Ensure applications meet accessibility, security, and cross-browser compatibility standards.
 
 
 Mentorship &amp; Continuous Improvement
 
 
 &bull; Provide guidance and code reviews for junior developers.
 
 
 &bull; Contribute to internal knowledge-sharing sessions and frontend best-practice documentation.
 
 
 &bull; Stay up to date with emerging frontend technologies and propose improvements where applicable.
 
</div>

Senior Front End Angular Developer

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Junior Genesys IVR Developer

Senior Front End Angular Developer