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executive operations travel industry

TBO.COM

<div>
 
 
 Customer Service Representative, Location: Cairo, Egypt (Travel Industry)
 
 
 
 Spanish/Italian/French/Japanese Speakers preferably
 
 
 
 TBO - (www.tbo.com)
 
 
 
 
 
 
 TBO is a global platform that aims to simplify all buying and selling travel needs of travel partners across the world. The proprietary technology platform aims to simplify the demands of the complex world of global travel by seamlessly connecting the highly distributed travel buyers and travel suppliers at scale.
 
 
 
 
 
 The TBO journey began in 2006 with a simple goal &ndash; to address the evolving needs of travel buyers and suppliers, and what started off as a single product air ticketing company, has today become the leading B2A (Business to Agents) travel portal across the Americas, UK &amp; Europe, Africa, Middle East, India, and Asia Pacific.
 
 
 
 
 
 Today, TBO&rsquo;s product range from air, hotels, rail, holiday packages, car rentals, transfers, sightseeing, cruise, and cargo. Apart from these products, our proprietary platform relies heavily on AI/ML to offer unique listings and products, meeting specific requirements put forth by customers, thus increasing conversions.
 
 
 
 
 
 TBO&rsquo;s approach has always been technology-first and we continue to invest on new innovations and new offerings to make travel easy and simple. TBO&rsquo;s travel APIs are serving large travel ecosystems across the world while the modular architecture of the platform enables new travel products while expanding across new geographies.
 
 
 
 
 
 
 Why TBO:
 
 
 
 
 
 <ul>
 <li>
 You will influence &amp; contribute to &ldquo;Building World Largest Technology Led Travel Distribution Network&rdquo; for a $ 9 Trillion global travel business market.
 </li>
 <li>
 We are the emerging leaders in technology led end-to-end travel management, in the B2B space.
 </li>
 <li>
 Physical Presence in 47 countries with business in 110 countries.
 </li>
 <li>
 We are reputed for our-long lasting trusted relationships.
 </li>
 <li>
 We stand by our eco system of suppliers and buyers to service the end customer
 </li>
 <li>
 An open &amp; informal start-up environment which cares.
 </li>
 </ul>
 
 
 
 
 
 What TBO offers to a Life Traveler in You:
 
 
 
 
 
 <ul>
 <li>
 Enhance Your Leadership Acumen. Join the journey to create global scale and &lsquo;World Best&rsquo;.
 </li>
 <li>
 Challenge Yourself to do something path breaking.
 </li>
 <li>
 Be Empowered. The only thing to stop you will be your imagination.
 </li>
 <li>
 Post pandemic: travel space is likely to see significant growth.
 </li>
 <li>
 Witness and shape this space. It will be one exciting journey.
 </li>
 <li>
 As a fastest growing B2B platform our priority is purpose-building scalable systems.
 </li>
 <li>
 Adopting industry leading technologies to support best-in-class business capabilities for high performing and scalable solutions.
 </li>
 <li>
 Fast response to the evolving regulatory environment and helping to meet the firm's regulatory commitments by addressing internal and external commitments.
 </li>
 </ul>
 
 
 
 
 
 Top Sights During Your Role Stay (Key Expectations):
 
 
 
 
 
 <ul>
 <li>
 Assist partner on our product and services promptly via multiple channels (Phone, CRM, live chat, and email)
 </li>
 <li>
 Manage and resolve issues and complaints with high quality resolution.
 </li>
 <li>
 Document and classify customer interactions and issues accurately in the appropriate systems.
 </li>
 <li>
 To ensure that performance metrics such as SLAs, FRT, CES, and Quality Score are consistently met.
 </li>
 <li>
 Report on emerging and recurring issues promptly
 </li>
 <li>
 Adhere to internal processes and policies when interacting with customers.
 </li>
 <li>
 Maintain a positive, empathetic, and professional attitude in all customer interactions.
 </li>
 <li>
 Triage case escalations and engage with our partner on phone and email.
 </li>
 <li>
 Provide high quality resolution and service recovery.
 </li>
 <li>
 Demonstrate ownership of issues and collaborate actively with various teams for timely resolution.
 </li>
 <li>
 Document case details accurately and track issues promptly
 </li>
 <li>
 Keep customers and stakeholders updated on case progress.
 </li>
 <li>
 Build firm knowledge on product, processes, and policies.
 </li>
 <li>
 Participate in VOC&rsquo;s and provide feedback on customer experience.
 </li>
 <li>
 Share information and knowledge with team members through clear documentation and reports
 </li>
 <li>
 Contribute actively to meetings and discussions to improve operation efficiency.
 </li>
 </ul>
 
 
 
 
 
 Do You Have What is Takes :(Must Haves)
 
 
 
 
 
 <ul>
 <li>
 Have at least 2 years of experience in hotel operations support
 </li>
 <li>
 Resolve conflicts and manage negotiations with tact and diplomacy.
 </li>
 <li>
 Manage time efficiently to deal with multiple type of tasks.
 </li>
 <li>
 Resourceful and thrive on challenges.
 </li>
 <li>
 Self-starter and comfortable with ambiguity
 </li>
 <li>
 Work proactively with manager to meet targets and goals.
 </li>
 <li>
 Able to work shifts that span weekends and public holidays.
 </li>
 </ul>
</div>

Executive - Operations (Travel Industry)

Finaira

<div>
 The Executive Assistant to the CEO provides comprehensive administrative, operational, and strategic support to the Chief Executive Officer and the senior leadership team, ensuring the CEO's effectiveness and the smooth functioning of the executive office. This role requires exceptional organizational, communication, and interpersonal skills, a proactive approach, and the ability to manage a wide range of responsibilities with discretion and efficiency. In addition to standard executive assistant duties, this role is instrumental in organizing large-scale leadership events, managing office operations, and facilitating internal and external communications in both Arabic and English. The incumbent must be a proactive "extra-mile" contributor, willing to support program management tasks and ensure the company adheres to governance guidelines.
 
 
 The difference you will make
 
 
 <ul>
 <li>
 Proactively manage the CEO's complex calendar, coordinating internal/external meetings, appointments, and engagements with executives and their assistants.
 </li>
 <li>
 Lead the organization of large meetings, professional conferences, and high-impact events, managing all logistics, materials, and stakeholder coordination.
 </li>
 <li>
 Manage the planning and execution of regular leadership meetings, quarterly business updates, and company-wide all-hands events, ensuring alignment across all stakeholders.
 </li>
 <li>
 Support the governance framework and procedural requirements for the Board of Directors and its specialized committees, as well as the General Assembly meetings. This includes coordinating meetings, preparing comprehensive agendas, and ensuring accurate record-keeping.
 </li>
 <li>
 Provide administrative and operational support to the broader senior leadership team, facilitating a cohesive work environment and efficient executive workflow.
 </li>
 <li>
 Serve as the primary point of contact for internal and external stakeholders, managing high-level correspondence and preparing written communications in both Arabic and English.
 </li>
 <li>
 Plan and organize the CEO's agenda, including conference calls, internal/client meetings, and preparing minutes.
 </li>
 <li>
 Proactively assist the CEO with administrative and office management tasks, anticipating needs and ensuring efficient workflow.
 </li>
 <li>
 Manage and prioritize multiple initiatives simultaneously, ensuring timely completion and follow-through.
 </li>
 <li>
 Prepare and review presentation materials, reports, and other documents for the CEO; take on "extra-mile" assignments including program management tasks and ad-hoc strategic initiatives.
 </li>
 <li>
 Coordinate all aspects of business travel and itineraries for the management team and international visitors.
 </li>
 <li>
 Maintain leadership memberships, including updates and renewals, and ensure all corporate resolutions are effectively documented and communicated.
 
 
 </li>
 </ul>
 
 Requirements
 
 
 
 What you will bring to the role
 
 
 <ul>
 <li>
 Education: Bachelor's degree in business administration, Secretarial Studies, or a related field.
 </li>
 <li>
 Experience: 10+ years of experience as an executive assistant, ideally supporting C-level executives in a fast-paced, multinational environment. Experience in the technology pr financial services industry is a significant plus.
 </li>
 <li>
 Technical Skills:
 </li>
 <li>
 Mastery of calendar management tools.
 </li>
 <li>
 Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint).
 </li>
 <li>
 Experience with virtual meeting platforms (e.g., Zoom, Microsoft Teams).
 </li>
 <li>
 Familiarity with office management software and equipment.
 </li>
 <li>
 Soft Skills:
 </li>
 <li>
 Effective time management and task prioritization.
 </li>
 <li>
 Excellent communication and interpersonal skills, with a high degree of professionalism and diplomacy.
 </li>
 <li>
 Strong attention to detail and accuracy.
 </li>
 <li>
 Proactive and resourceful with a demonstrated ability to anticipate needs.
 </li>
 <li>
 Ability to exercise discretion and maintain confidentiality with sensitive information.
 </li>
 <li>
 Strong problem-solving and decision-making skills.
 </li>
 <li>
 Ability to work independently and take initiative.
 </li>
 <li>
 Excellent command of English language, both verbal and written.
 </li>
 <li>
 Receptiveness to feedback and continuous improvement mindset.
 </li>
 </ul>
</div>

Executive Assistant to CEO

Talent 360 ME

<div>
 
 Executive CEO Assistant &ndash; Job Summary
 
 
 
 We are seeking an experienced
 
 Executive CEO Assistant
 
 to provide high-level administrative and executive support to the CEO within a fast-paced
 
 software development
 
 environment. The role requires managing the CEO&rsquo;s calendar, communications, meetings, travel, and confidential matters while supporting strategic initiatives and special projects.
 
 
 The ideal candidate has
 
 5+ years of experience
 
 supporting C-level executives, strong organizational and communication skills, high discretion, and the ability to operate independently while coordinating across teams and stakeholders.
 
 
 
 Key Responsibilities
 
 
 
 Manage the CEO&rsquo;s calendar, meetings, travel arrangements, and communications.
 
 
 Act as a gatekeeper, handling priorities and confidential information with discretion.Prepare meeting agendas, minutes, executive reports, presentations, and board materials.
 
 
 Coordinate communication with internal teams, board members, partners, and external stakeholders.
 
 
 Support the CEO with special projects, strategic initiatives, and executive-level events.
 
 
 Track deadlines, action items, and key deliverables across departments.
 
 
 
 Requirements
 
 
 
 Bachelor&rsquo;s degree in Business Administration or a related field.
 
 
 
 Minimum 5 years
 
 of experience as an Executive Assistant or CEO Assistant, preferably in
 
 tech
 
 .
 
 
 Strong proficiency in Microsoft Office and collaboration tools (e.g., Notion, Asana, Slack).
 
 
 Excellent communication skills in English; high professionalism and confidentiality.
 
 
 Strong organizational, multitasking, and problem-solving abilities.
 
 
 Flexibility to travel internationally (KSA).
 
 
 
 Work Details
 
 
 
 Location: Zahraa El-Maadi / Nasr City
 
 
 Working days: Saturday to Wednesday,
 
 
 Employment type: Full-time
</div>

CEO-Executive Assistant

City & the Sea

<div>
 
 Company Description
 
 
 
 City &amp; The Sea is a boutique travel and event consultancy renowned for curating bespoke experiences worldwide. Based in Egypt, with access to iconic destinations and global reach, the company specializes in private travel management, destination events, corporate retreats, and high-end concierge services. With a strong focus on precision, creativity, and local expertise, City &amp; The Sea designs seamless journeys tailored to individual preferences. From luxurious accommodations and exclusive transportation to immersive cultural itineraries, every experience is meticulously crafted for unforgettable memories.
 
 
 
 Role Description
 
 
 
 This is a full-time, on-site role based in Cairo, Egypt for an International Sales Executive. The ideal candidate will cultivate and manage client relationships, identify new business opportunities, and develop sales strategies to meet revenue targets. Day-to-day responsibilities include presenting customized travel and event solutions, handling customer inquiries, collaborating with team members to create tailored experiences, and following up on leads to ensure client satisfaction and repeat business. The role requires consistent communication and the ability to deliver exceptional service to clients worldwide.
 
 
 
 Qualifications
 
 
 <ul>
 <li>
 Proficiency in International Sales and Sales strategy development
 </li>
 <li>
 Experience in Account Management and Customer Service
 </li>
 <li>
 Knowledge of International Business practices and principles
 </li>
 <li>
 Strong interpersonal and communication skills
 </li>
 <li>
 Ability to work across cultures and time zones
 </li>
 <li>
 Previous experience in the travel, events, or luxury services industry is a plus
 </li>
 <li>
 Fluency in English is required; additional language skills are an advantage
 </li>
 <li>
 Bachelor&rsquo;s degree in Business, Marketing, Hospitality, or a related field
 </li>
 </ul>
</div>

International Sales Executive

Waffarha

<div>
 
 Key Responsibilities
 
 
 
 
 Executive Support:
 
 
 
 <ul>
 <li>
 Manage and optimize the CEO&rsquo;s calendar, including scheduling meetings, appointments, and travel arrangements.
 </li>
 <li>
 Act as a gatekeeper, managing incoming communication and prioritizing requests.
 </li>
 <li>
 Prepare and organize materials for meetings, presentations, and reports.
 </li>
 <li>
 Draft, proofread, and send out correspondence on behalf of the CEO.
 </li>
 <li>
 Handle confidential information with discretion and professionalism.
 
 
 </li>
 </ul>
 
 Meeting &amp; Event Coordination
 
 
 
 <ul>
 <li>
 Coordinate logistics for internal and external meetings, including conference calls, video conferences, and in-person
 
 
 </li>
 </ul>
 engagements.
 
 
 <ul>
 <li>
 Prepare agendas, take notes during meetings, and track follow-up action items.
 </li>
 <li>
 Organize company events, off-sites, and team-building activities as requested by the CEO.
 
 
 </li>
 </ul>
 
 Travel Coordination
 
 
 
 <ul>
 <li>
 Arrange detailed travel itineraries, including flights, accommodations, and transportation.
 </li>
 <li>
 Ensure all travel logistics align with the CEO&rsquo;s schedule and preferences.
 
 
 </li>
 </ul>
 
 Project Support
 
 
 
 <ul>
 <li>
 Assist with the management of special projects, including research, data gathering, and preparing reports or
 
 
 </li>
 </ul>
 presentations.
 
 
 <ul>
 <li>
 Collaborate with cross-functional teams to ensure alignment and progress on initiatives.
 </li>
 <li>
 Maintain and update project tracking systems and timelines.
 
 
 </li>
 </ul>
 
 Communication &amp; Relationship Management
 
 
 
 <ul>
 <li>
 Serve as a primary point of contact between the CEO and internal/external stakeholders.
 </li>
 <li>
 Build and maintain relationships with clients, investors, partners, and other key contacts.
 </li>
 <li>
 Ensure the CEO&rsquo;s priorities and communications align with organizational goals.
 
 
 </li>
 </ul>
 
 Administrative Support
 
 
 
 <ul>
 <li>
 Maintain the CEO&rsquo;s files, records, and documents in an organized manner.
 </li>
 <li>
 Manage expenses, reimbursements, and invoices related to the CEO&rsquo;s activities.
 </li>
 <li>
 Perform ad-hoc administrative tasks as needed to support the CEO.
 
 
 </li>
 </ul>
 
 Qualifications
 
 
 
 <ul>
 <li>
 Fresh graduate or 0&ndash;1 year of experience in administrative or office support roles
 </li>
 <li>
 Bachelor&rsquo;s degree in business administration or a related field
 </li>
 <li>
 Fluent in English (written and spoken)
 </li>
 <li>
 Strong interest in administrative and executive support work
 </li>
 <li>
 Demonstrates strong business acumen and professional judgment
 </li>
 <li>
 Mature, reliable, and able to handle confidential information with discretion
 </li>
 <li>
 Strong multitasking and organizational skills with attention to detail
 </li>
 <li>
 Proficient in Microsoft Office (Word, Excel, PowerPoint, Outlook)
 </li>
 <li>
 AI-oriented with the ability to utilize digital tools and productivity software efficiently
 </li>
 <li>
 Professional attitude with strong communication and interpersonal skills
 </li>
 </ul>
</div>

Executive Team Assistant

COA Holding Company

<div>
 Job Title: Director &ndash; Organization Development (OD)
 
 
 
 Department
 
 
 
 Human Resources
 
 
 
 Industry
 
 
 
 Healthcare
 
 
 Location:
 
 
 Hybrid
 
 
 
 Experience
 
 
 
 12&ndash;18+ years in HR / OD, with significant healthcare industry exposure
 
 
 
 Job Summary
 
 
 
 The
 
 Director &ndash; Organization Development (OD)
 
 will lead enterprise-wide OD initiatives to enhance organizational effectiveness, leadership capability, workforce productivity, and cultural alignment within a healthcare environment. The role partners closely with executive leadership, clinical leaders, and HR teams to design and implement strategic change, talent development, and performance improvement initiatives while supporting patient-centric outcomes.
 
 
 
 Key Responsibilities
 
 
 
 Organizational Development &amp; Change Management
 
 
 <ul>
 <li>
 Design and lead OD strategies aligned with organizational goals and healthcare delivery priorities
 </li>
 <li>
 Drive enterprise change management initiatives including restructuring, mergers, expansions, and digital transformation
 </li>
 <li>
 Facilitate culture transformation programs that reinforce patient care excellence, safety, and compliance
 
 
 </li>
 </ul>
 Leadership &amp; Talent Development
 
 
 <ul>
 <li>
 Design and implement leadership development frameworks for senior leaders, physicians, and managers
 </li>
 <li>
 Coach executive leaders and high-potential talent on leadership effectiveness and change leadership
 </li>
 <li>
 Oversee succession planning, talent reviews, and leadership capability building
 
 
 </li>
 </ul>
 Performance &amp; Workforce Effectiveness
 
 
 <ul>
 <li>
 Develop performance management frameworks aligned with clinical and operational outcomes
 </li>
 <li>
 Partner with HR and business leaders to improve workforce productivity, engagement, and retention
 </li>
 <li>
 Lead employee engagement surveys, diagnostics, and action planning
 
 
 </li>
 </ul>
 Stakeholder Collaboration
 
 
 <ul>
 <li>
 Partner with clinical leadership, hospital administrators, and corporate teams to align people strategy with business needs
 </li>
 <li>
 Act as a strategic advisor to senior leadership on organizational effectiveness and culture
 </li>
 <li>
 Collaborate with Learning &amp; Development, Talent Management, and HR Operations teams
 
 
 </li>
 </ul>
 Data, Analytics &amp; Governance
 
 
 <ul>
 <li>
 Use workforce analytics, OD diagnostics, and benchmarks to inform decisions
 </li>
 <li>
 Ensure OD initiatives comply with healthcare regulations, labor laws, and accreditation standards
 </li>
 <li>
 Track ROI and effectiveness of OD programs and interventions
 
 
 </li>
 </ul>
 
 Required Qualifications
 
 
 
 <ul>
 <li>
 Master&rsquo;s degree in Human Resources, Organizational Development, , Business Administration, or related field
 </li>
 <li>
 Proven experience leading OD initiatives in healthcare or regulated industries
 </li>
 <li>
 Strong expertise in change management, leadership development, and culture transformation
 </li>
 <li>
 Experience working with senior executives and clinical leaders
 </li>
 <li>
 Excellent facilitation, communication, and stakeholder management skills
 
 
 </li>
 </ul>
 
 Preferred Qualifications
 
 
 
 <ul>
 <li>
 MBA or Master&rsquo;s in Organization Development
 </li>
 <li>
 Certifications in OD, Change Management (e.g., Prosci, Kotter), or Executive Coaching
 </li>
 <li>
 Experience in hospitals, healthcare systems, pharma, or health-tech organizations
 
 
 </li>
 </ul>
 
 What We Offer
 
 
 
 <ul>
 <li>
 Leadership role with enterprise-level impact
 </li>
 <li>
 Competitive compensation and benefits
 </li>
 <li>
 Opportunity to shape culture and leadership in a healthcare organization
 </li>
 <li>
 Collaborative and purpose-driven work environment
 
 
 </li>
 </ul>
 Interested Candidates can apply on : monica.wassim@coaholding.com
</div>

OD Director

PepsiCo

<div>
 
 Overview
 
 
 
 
 We Are PepsiCo
 
 
 
 PepsiCo is a leading name in North Africa&rsquo;s food and beverage industry, where our products are enjoyed by consumers daily across the region. We offer a robust portfolio of beloved brands like PEPSI, SEVEN-UP, DORITOS, CHEETOS and CHIPSY, designed to cater to the tastes and preferences of consumers. With a focus on local sourcing, production, and distribution, PepsiCo provides essential support to local economies and partners closely with communities throughout the region.
 
 
 
 Guiding Vision and Regional Impact
 
 
 
 PepsiCo&rsquo;s vision aligns with our global goal to be the Leader in Beverages and Convenient Foods by Winning with PepsiCo Positive (pep+). This strategic transformation is committed to sustainable growth by putting people and the planet at the heart of our operations. In North Africa, this includes initiatives in responsible sourcing, waste reduction, and water conservation. Our regional programs empower local talent, boost employment, and provide support for local agriculture, particularly through partnerships with farmers and suppliers.
 
 
 
 Empowering Our People and Communities
 
 
 
 Our dynamic teams drive the PepsiCo culture in North Africa, embracing diversity and collaboration to solve local challenges and create innovative products. We are dedicated to fostering an inclusive workplace, one where every individual feels valued and empowered to be themselves. This commitment extends beyond our employees to positively impact the communities we serve, striving for shared growth and a healthier, more sustainable future for all.
 
 
 
 Diversity and Inclusion Commitment
 
 
 
 PepsiCo stands firmly behind our global commitment to diversity, equality, and human rights. We are proud to be an equal opportunity employer, ensuring a fair and welcoming workplace for all, regardless of age, gender, religion, disability, or any other characteristic. Our dedication to inclusion strengthens our workforce and helps drive our business forward, enriching both PepsiCo and the communities in North Africa.
 
 
 
 Responsibilities
 
 
 
 <ul>
 <li>
 Attend with the GM all strategic meetings &amp; develop minutes of meeting (MOMs).
 </li>
 <li>
 Provide support on consolidating &amp; developing different presentations (Business Reviews, Annual Operating Plans, Strategy Plans, etc.)
 </li>
 <li>
 Follow-up on tasks &amp; requests as required.
 </li>
 <li>
 Handle internal &amp; external correspondents such as e-mails, mails, calls.
 </li>
 <li>
 Schedule and arrange all logistics for meetings/ conferences/ business trips such as hotels, air tickets and visas.
 </li>
 <li>
 Manage all aspects of Travel &amp; Entertainment process in compliance with T&amp;E policy.
 </li>
 <li>
 Coordinate with other functions and team members for projects and assignments.
 </li>
 <li>
 Work independently in routine matters, determine appropriate course of action, intervene where necessary and liaise between departments &amp; keep managers informed where appropriate.
 </li>
 <li>
 Provide support &amp; handle Executive visits.
 
 
 </li>
 </ul>
 
 Qualifications
 
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree.
 </li>
 <li>
 Minimum 3-5 years of secretarial experience.
 </li>
 <li>
 Very Good command of written and spoken English.
 </li>
 <li>
 High degree of skill on modern office equipment.
 </li>
 <li>
 Effective listening and good communication skills.
 </li>
 <li>
 Work experience in a multi-national companies or regional offices.
 </li>
 <li>
 Very good proficiency at Word, Excel, PowerPoint.
 </li>
 <li>
 Competent use of application functionality (Emails and Scheduling).
 </li>
 </ul>
</div>

Executive Assistant

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