customer service export coordinator Jobs in Istanbul

customer service export coordinator

export logistics supervisor Jobs in Istanbul

export logistics supervisor

import specialist

import supervisor

air export & import operation representative Jobs in Istanbul

air export & import operation representative

export coordinator

Ocean Network Express

<div>Looking for an exhilarating adventure in the shipping industry? Look no further than Ocean Network Express! We are seeking talented individuals who are passionate about joining our dynamic team and shaping the future of global trade.
JOB PURPOSE 
To be part of our dynamic and passionate world, we are seeking experienced Customer Care Agents for our Export department. We are seeking someone with a proven track record of working in the freight and logistics industry (or similar type industries). This role will see you coordinating end-to-end processes relating to export, dealing with international agents for bookings, directly liaising with clients and compiling documentation. You will have exceptional communication skills, have a high focus on customer service and work well in a team environment.
<h2 class="jobSectionHeader">PRIMARY JOB RESPONSIBILITIES</h2>
<ul><li>A Customer Service Export employee manages all export bookings for a specific trade and/or a specific range of customers</li></ul>
<ul><li>Providing correct booking confirmations to customers.</li></ul>
- Monitoring bookings and amend them whenever required (de/increase equipment, amend equipment types, rolling bookings to next/other vessels, amendments of reefer settings etc.) keeping all relevant internal- and external parties informed.
<ul><li>Keeping customers well informed of any issues with bookings.</li></ul>
<ul><li>Properly monitoring all additional costs against individual bookings and making sure they are recovered.</li></ul>
<ul><li>Investigating / correcting export dispute invoices.</li></ul>
<ul><li>Corresponding with world-wide offices to track shipments.</li></ul>
<ul><li>Checking availability of equipment, transport options and vessel space prior to accepting new bookings.</li></ul>
<ul><li>Entering bookings in the operational system in line with procedures, arranging pre-carriage with transport departments, and internally coordinating IMO / OOG requests / acceptance, stuffing of containers.</li></ul>
<ul><li>Entering bills of lading in the operational system and preparing invoices.</li></ul>
<ul><li>Solving queries, reporting to responsible persons.</li></ul>
REQUIRED SKILLS AND COMPETENCIES
The ideal candidate should have:
<ul><li>Bachelor&rsquo;s degree</li></ul>
<ul><li>An excellent command of the English language, both verbal and written.</li></ul>
<ul><li>Experience in a liner shipping or freight forwarding company.</li></ul>
<ul><li>Experience in export customs procedures in liner shipping is a plus.</li></ul>
<ul><li>Being customer and service oriented, having attention to details</li></ul>
<ul><li>Good team player</li></ul>
<ul><li>Open for changes and improvement</li></ul></div>

Customer Service Export Coordinator

<div>
 
 Looking for an exhilarating adventure in the shipping industry? Look no further than Ocean Network Express! We are seeking talented individuals who are passionate about joining our dynamic team and shaping the future of global trade.
 
 
 
 
 
 
 JOB PURPOSE
 
 
 
 To be part of our dynamic and passionate world, we are seeking experienced Customer Care Agents for our Export department. We are seeking someone with a proven track record of working in the freight and logistics industry (or similar type industries). This role will see you coordinating end-to-end processes relating to export, dealing with international agents for bookings, directly liaising with clients and compiling documentation. You will have exceptional communication skills, have a high focus on customer service and work well in a team environment.
 
 
 
 
 
 
 PRIMARY JOB RESPONSIBILITIES
 
 
 
 - A Customer Service Export employee manages all export bookings for a specific trade and/or a specific range of customers
 
 
 - Providing correct booking confirmations to customers.
 
 
 - Monitoring bookings and amend them whenever required (de/increase equipment, amend equipment types, rolling bookings to next/other vessels, amendments of reefer settings etc.) keeping all relevant internal- and external parties informed.
 
 
 - Keeping customers well informed of any issues with bookings.
 
 
 - Properly monitoring all additional costs against individual bookings and making sure they are recovered.
 
 
 - Investigating / correcting export dispute invoices.
 
 
 - Corresponding with world-wide offices to track shipments.
 
 
 - Checking availability of equipment, transport options and vessel space prior to accepting new bookings.
 
 
 - Entering bookings in the operational system in line with procedures, arranging pre-carriage with transport departments, and internally coordinating IMO / OOG requests / acceptance, stuffing of containers.
 
 
 - Entering bills of lading in the operational system and preparing invoices.
 
 
 - Solving queries, reporting to responsible persons.
 
 
 
 
 
 
 REQUIRED SKILLS AND COMPETENCIES
 
 
 
 The ideal candidate should have:
 
 
 - Bachelor&rsquo;s degree
 
 
 - An excellent command of the English language, both verbal and written.
 
 
 - Experience in a liner shipping or freight forwarding company.
 
 
 - Experience in export customs procedures in liner shipping is a plus.
 
 
 - Being customer and service oriented, having attention to details
 
 
 - Good team player
 
 
 - Open for changes and improvement
 
</div>

Decathlon

<div>
 
 Decathlon is the world's largest sports retailer which was founded in 1976, in France. Our Mission is
 
 &lsquo;&rsquo;to sustainably make the pleasure and benefits of sports accessible to the many&rsquo;&rsquo;
 
 across the globe.
 
 
 
 
 
 As Decathlon Turkey, aligned with our global mission, we keep on growing with our 50 stores and online businesses.
 
 
 
 
 
 In the high-paced dynamic environment of Decathlon Turkey, we are now looking for a
 
 Transport and Customs Coordinator!
 
 
 
 
 
 
 You will join our
 
 Transport &amp; Customs Team
 
 and will be responsible for optimizing and managing the import &amp; export process for worldwide trades respecting on-time availability at the best costs.
 
 
 
 
 
 
 Qualifications:
 
 
 
 
 
 
 A teammate who;
 
 <ul>
 <li>
 Is passionate about International Trade and Logistics
 </li>
 <li>
 Has a Bachelor's Degree from related international trade, business management, etc. departments
 </li>
 <li>
 Has an excellent command of written and spoken English
 </li>
 <li>
 Has had
 
 1-3 years
 
 of previous experience in global trade, logistics, importation business or international transportation
 </li>
 <li>
 Has a strong sense of organization, priority management
 </li>
 <li>
 Is good at data analysis and able to use ERP Systems
 </li>
 <li>
 Is proactive, practical and challenge-oriented
 </li>
 <li>
 Has team spirit and likes to play within a worldwide network
 </li>
 <li>
 Has excellent communication skills
 </li>
 </ul>
 
 
 
 
 
 Responsibilities:
 
 
 
 
 
 <ul>
 <li>
 Manage international transport and customs operations
 </li>
 <li>
 Forecast, organize and debrief the import &amp; export activity
 </li>
 <li>
 Follow up on customs clearance administrative procedures in the customs zone of origin/destination
 </li>
 <li>
 Manage and measure the performance of the logistics service providers
 </li>
 <li>
 Guarantee the local charges of purchase and sales prices
 </li>
 <li>
 Give technical advice to the supply and production teams and suggest new actions to improve economic performance
 </li>
 <li>
 Manage import zones and local export
 </li>
 <li>
 Prepare &amp; follow up monthly KPIs
 </li>
 </ul>
 
 
 
 
 
 What Awaits You at DECATHLON?
 
 
 
 🌏We love what we do, design unique products, create hands-on experiences, and see sustainability as an integral part of our mission to protect the planet.
 
 
 🏃 &male;️ A supportive work environment with flat management where you have a voice and can take initiative.
 
 
 🎓 We support the training and development of our teammates at Decathlon.
 
 
 💪 Monthly team meetings where we try new sports, strengthen team spirit, and gain new experiences.
 
 
 🎯 Career opportunities through internal promotion and zig-zag career paths.
 
 
 💻 A fair and enjoyable work environment with a range of benefits, because success is inevitable where you feel your best!
 
 
 
 
 
 
 Our Benefits Include:
 
 
 <ul>
 <li>
 A hybrid working model; you&rsquo;ll be working 2 days at the office and 3 days remotely.
 </li>
 <li>
 Shuttle access to key locations on both Asian and European sides.
 </li>
 <li>
 Meal card
 </li>
 <li>
 Complementary health insurance &amp; life insurance
 </li>
 <li>
 Monthly bonus system
 </li>
 <li>
 Annual sports support for allowing you to try a new sport!
 </li>
 <li>
 Decathlon employee card, so you can get your sports needs with special discounts.
 </li>
 <li>
 Marriage &amp; birth gifts
 </li>
 <li>
 Parental leave
 </li>
 <li>
 Daycare support
 </li>
 <li>
 Shareholding opportunities
 </li>
 </ul>
 
 
 
 
 
 
 
 
 *Under the Personal Data Protection Law,
 
 
 
 
 You can access the Employee Candidate Privacy Notice from the link below.
 
 
 
 
 Ki&scedil;isel Verilerin Korunmas&inodot; Kanunu kapsam&inodot;nda,
 
 
 
 
 &Ccedil;al&inodot;&scedil;an Aday&inodot; Ayd&inodot;nlatma Metni&rsquo;ne a&scedil;a&gbreve;&inodot;daki linkten ula&scedil;abilirsiniz.
 
 
 
 
 
 https://www.decathlon.com.tr/calisan-aydinlatma-metni.html
 
 
 
 
 
</div>

Transport and Customs Coordinator

Huhtamaki

<div>
 
 Enjoy a career, packaged with care, whilst helping protect food, people and the planet
 
 
 
 We are a key global provider of sustainable packaging solutions. We&rsquo;re on a mission to make all packaging recyclable, reusable, or compostable. Every day, we ensure the hygiene and safety of food and drink for people around the world. We are Huhtamaki.
 
 
 You could be part of our vision. Because it&rsquo;s our talented people that make it happen. Our people on the shop floor producing innovative, sustainable products. Our people in our offices delivering excellence for our customers every day. It&rsquo;s every one of us working together.
 
 
 We offer a place where you can feel safe, be supported, and make an impact so we can all focus on the future together.
 
 
 
 Your opportunity
 
 
 
 We&rsquo;re currently looking for a Export Logistics Supervisor for our Huhtamaki Flexible Packaging T&uuml;rkiye. In this position, Supports end-to-end international logistics operations with strong executional focus. Ensures vehicle availability according to transportation contracts, coordinates inland deliveries abroad (DAP/DDP), and manages timely arrival of export shipments. Acts as back-up to the External Operations &amp; Logistics Procurement Manager, and is expected to learn international procedures, customs, and documentation workflows.
 
 
 You will report to Export-Import Operations Senior Manager and be part of the Export team.
 
 
 
 Where you&rsquo;ll be
 
 
 
 You will be located at our Esenyurt site in &Idot;stanbul / T&uuml;rkiye and you should be within reasonable commuting distance from here.
 
 
 
 What You&rsquo;ll Be Doing
 
 
 
 <ul>
 <li>
 Supports end-to-end international logistics operations with strong executional focus.
 </li>
 <li>
 Ensures vehicle availability according to transportation contracts, coordinates inland deliveries abroad (DAP/DDP), and manages timely arrival of export shipments. Establishes and builds strong client relationships.
 </li>
 <li>
 Acts as back-up to the External Operations &amp; Logistics Procurement Manager, and is expected to learn international procedures, customs, and documentation workflows.
 
 
 </li>
 </ul>
 
 What You&rsquo;ll Bring To The Role
 
 
 
 <ul>
 <li>
 Manages daily international logistics execution in line with company transportation agreements.
 </li>
 <li>
 Ensures vehicles are arranged with 3PL partners in alignment with planned shipments and delivery terms (mainly DAP and DDP).
 </li>
 <li>
 Tracks and verifies on-time delivery of all export shipments; escalates delays and disruptions proactively.
 </li>
 <li>
 Coordinates inland transportation within destination countries through collaboration with international partners.
 </li>
 <li>
 Works closely with the Customer Service team to ensure aligned vehicle planning and timely dispatches.
 </li>
 <li>
 Provides escalation support during transportation issues, accidents, or missed arrivals.
 </li>
 <li>
 Acts as back-up to the External Operations &amp; Logistics Procurement Manager, supporting processes related to customs clearance, import/export procedures, and documentation.
 </li>
 <li>
 Expected to continuously develop knowledge in international logistics regulations and operational best practices.
 </li>
 <li>
 Contributes to cost-effective and secure logistics operations in an acceleration-focused environment.
 
 
 </li>
 </ul>
 
 What We Offer In Return
 
 
 
 <ul>
 <li>
 The opportunity to work and grow in a truly global organization, collaborating with professionals in a global context.
 </li>
 <li>
 LinkedIn Learning Access and wide development opportunities
 </li>
 <li>
 Strong benefits package
 
 
 </li>
 </ul>
 
 Go ahead, apply today!
 
 
 
 If this sounds like a good fit, then we&rsquo;d love to hear from you
 
 .
 
 Once we review applications, we&rsquo;ll then reach you.
 
 
 Please note that we will be reviewing applications throughout the application period. You&rsquo;re your application is reviewed, one of our Talent Acquisition team will reach out with feedback. Candidates should expect a 2-3 stage interview process as well as an online assessment.
 
 
 Join us. Help protect food, people and the planet. Enjoy a career, packaged with care.
 
 
 Join us. Help protect food, people and the planet.
</div>

Export Logistics Supervisor

M9 LOGISTICS

<div>
 We are an international forwarding company. We work worldwide in many countries - our great team with different backgrounds in Europe, Asia, the Americas. But whatever we work, whatever language we speak, we are all united by one general vision &ndash; to move forward and create a better life for many people. Our wonderful team are the heart and soul of our business and are an integral part of its success. Therefore to expand the capabilities of the M9 network in Istanbul we are looking for Operations Specialist, who will share our values and become part of our friendly M9 Team.
 
 
 Your tasks:
 
 
 <ul>
 <li>
 Handling of worldwide sea freight, export/import shipments and air transport business.
 </li>
 <li>
 Organization of customs clearance export/import/transit, warehousing and distribution.
 </li>
 <li>
 Checking incoming transport contractors for feasibility and profitability.
 </li>
 <li>
 Organization and management of transportation.
 </li>
 <li>
 Completion of customs formalities and accounting.
 </li>
 <li>
 Purchase and optimization of freight including calculation of offers and shipment results;
 </li>
 <li>
 Monitoring and sales control of activities for the Operations Export/Import/Transit area worldwide (including transports from/to/via Turkey).
 </li>
 <li>
 Communication and maintenance of contacts with suppliers.
 
 
 </li>
 </ul>
 Your profile:
 
 
 <ul>
 <li>
 Fluent in Russian is mandatory.
 </li>
 <li>
 One year of work experience in a similar position as advantage.
 </li>
 <li>
 Confident use of MS Office applications.
 </li>
 <li>
 Resilience, flexibility and ability to multitask.
 </li>
 <li>
 Communication skills and teamwork.
 
 
 </li>
 </ul>
 We offer you:
 
 
 <ul>
 <li>
 Ability to work for an international company.
 </li>
 <li>
 Official employment.
 </li>
 <li>
 Friendly team.
 </li>
 </ul>
</div>

Operations Specialist in Turkey (Istanbul)

ASD Laminat

<div>
 
 As we in
 
 ASD Laminat
 
 continue unabated to become a global power in the sector with our deep-rooted heritage of more than half a century, more than
 
 600
 
 employees, our production facility built on an area of
 
 80,000 m&sup2;
 
 and we export to more than
 
 85
 
 countries.
 
 
 
 
 
 We have a production capacity of
 
 35,000,000 m&sup2;
 
 per year. In addition, we work for a sustainable future with a wide collection of decor &amp; patterns, products and surfaces. As a leading company offering modern architectural solutions, we create value in the furniture and construction industry with the laminates that we produce.
 
 
 
 
 
 We turn in to the untouched elegance of our planet into sustainable building materials. With the power of thinking big, experience, knowledge, excellence in quality and visionary management approach carries us to the future. In the pursuit of excellence, we are trying to be better than we were the day before, at all times and in every way.
 
 
 
 
 
 We are looking for a teammate with the following qualifications to be appointed as a
 
 "
 
 
 Export Sales Support Specialist"
 
 at the Head Office of our leading company in the forest products sector in Turkey and in the world, located in Istanbul Yesilkoy World Trade Center.
 
 
 
 
 
 
 Qualifications
 
 
 
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in International Trade, Business Administration, economics or a related field.
 </li>
 <li>
 Minimum 3 years of experience in export operations or international sales.
 </li>
 <li>
 Strong knowledge of export documentation, customs processes, and Incoterms.
 </li>
 <li>
 Excellent command of English; additional languages (e.g. French, Arabic, German) are a plus.
 </li>
 <li>
 Proficient in MS Office applications; ERP system experience is a plus.
 </li>
 <li>
 Strong communication, coordination, and problem-solving skills.
 </li>
 <li>
 Ability to work independently and manage multiple tasks under deadlines.
 </li>
 <li>
 Preferably residing on the European side of Istanbul.
 </li>
 </ul>
 
 
 
 
 
 Job Description
 
 
 
 
 
 <ul>
 <li>
 Manage and execute international sales orders and export operations.
 </li>
 <li>
 Prepare and control all required export documentation (invoices, packing lists, certificates, etc.).
 </li>
 <li>
 Coordinate with customs brokers, logistics providers, and internal departments to ensure smooth shipments.
 </li>
 <li>
 Monitor delivery schedules and resolve any logistics or documentation issues.
 </li>
 <li>
 Develop and maintain strong relationships with international customers and distributors.
 </li>
 <li>
 Track and report on export activities and provide market feedback to the sales team.
 </li>
 <li>
 Ensure compliance with international trade regulations and company policies.
 </li>
 <li>
 Participate in international fairs and exhibitions when necessary.
 </li>
 </ul>
 
 
</div>

Export Sales Support Specialist

Univar Solutions

<div>
 
 A Place Where People Matter.
 
 
 
 Start your career journey with Univar Solutions! Here you can make an impact on the world around you and accelerate your career in areas that energize and excite you.
 
 
 
 Job Summary - Purpose Of The Role
 
 
 
 Import-Export Specialists have many duties to be responsible for the flow from planning to delivery to customer or own warehouses. Plan and book import-export shipment, manage incoming transport orders. They document shipments to ensure that they are in compliance with customs rules and regulations. Import-Export Specialists also counsel clients on matters like tariffs, insurance, and quotas. They categorize shipments according to a tariff coding system. Handle administrative tasks such as transport invoices, complaints, custom matters and pricing matters. Negotiate price for single shipments when agreed with manager, to comply with all company processes, policies and guidelines
 
 
 
 Responsibilities &amp; Duties
 
 
 
 <ul>
 <li>
 Following up post-operational and operational activities and operating relations between logistics providers and suppliers (such as transportation, loading, inspection, analysis etc&hellip;).
 </li>
 <li>
 Arrange payment instrument with Bank related payment term of the purchase orders, like letter of credit management with Bank and Supplier.
 </li>
 <li>
 Coordinating international transport regarding agreed incoterms per purchase orders in order to meet the confirmed delivery dates in a timely and effective manner.
 </li>
 <li>
 Updating and maintaining inbound delivery documents in SAP.
 </li>
 <li>
 Gathering freight quotations, making agreements and checking freight invoices (international trucking, air cargo, sea freight).
 </li>
 <li>
 Provide advice on transportation options, types of carriers, or shipping routes.
 </li>
 <li>
 Coordinated with air and ocean shipments &amp; custom brokers.
 </li>
 <li>
 Communicate with Supplier for shipping documents to start up the customs clearing with customs broker.
 </li>
 <li>
 Completing required documentation for import and export operations and giving necessary instructions for payment and customs clearing.
 </li>
 <li>
 Following up customs clearance process with custom brokers. Provide required customs clearing documentation to Customs Broker according to customs regulations, laws, or procedures.
 </li>
 <li>
 Advise internal and external customers about import and export developments on duties, tax restrictions, tariff systems, insurance requirements, quotas, or other customs-related matters.
 </li>
 <li>
 Follow up customs related permission and legislation per product in order to follow up customs broker for updating the permission application at customs in order to avoid any barrier for future import process of the goods.
 </li>
 <li>
 Perform required system record in system to make goods release after customs clearing.
 </li>
 <li>
 Check received invoices: price control for service invoices regarding agreed tariff in contracts and agreements; controlling of received return invoices from supplier regarding quantity and price differences.
 </li>
 <li>
 Control and manage cost increases for purchasing processes due customs and other reasons and alert related stakeholders in order to take action to avoid cost increasing, i.e. demurrage cost management regarding target.
 </li>
 <li>
 Collecting all invoices (freight, insurance, customs related fees, etc.) related to COGS landed cost separately for each shipment and provide complete file to Finance and update the related documents in SAP.
 
 
 
 </li>
 </ul>
 
 Key competencies and behaviors
 
 
 
 <ul>
 <li>
 University degree from related Programs; Business Administration, Foreign Trade or International Logistics &amp; Supply Chain.
 </li>
 <li>
 Minimum 3-4 years&rsquo; experience in a similar position,
 </li>
 <li>
 Excellent knowledge of the international trade import-export operations,
 </li>
 <li>
 Knowledge of the incoterms conditions,
 </li>
 <li>
 Excellent logistics skills, including transport, storage, surveying, supervision,
 </li>
 <li>
 Good English and Turkish skills,
 </li>
 <li>
 Good presentation and interpersonal skills,
 </li>
 <li>
 Good knowledge of MS Office, (Excel, World, Power Point)
 </li>
 <li>
 Strong analytical skills and ability to work with complex systems,
 </li>
 <li>
 Excellent planning, time management and organizational skills,
 </li>
 <li>
 No military obligation for male candidates,
 
 
 
 </li>
 </ul>
 Univar Solutions is a leading, global distributor of chemicals and ingredients
 
 essential to the safety, health, and wellbeing of our daily lives
 
 from life-saving medicines and vitamins to hand sanitizers and industrial materials used for cleaning, construction, and more. Our global team of more than
 
 9,500 employees
 
 support our vision to redefine distribution and be the most valued chemical and ingredient distributor on the planet!
 
 
 We offer a
 
 Total Rewards package
 
 that includes market aligned pay and incentives as well as a diverse benefits offering to
 
 support our employees&rsquo; physical, emotional, and financial wellbeing.
 
 
 
 Univar Solutions supports
 
 sustainable solutions
 
 for the world around us so that we can do our part to
 
 help keep our communities healthy, fed, clean, and safe!
 
 
 
 
 We are committed to a diverse workforce and a culture of inclusion.
 
 Together, we are building a culture that acknowledges the unique experiences, perspectives and expertise of individuals and provides the development and growth opportunities to empower us to redefine our industry.
 
 
 Univar Solutions is an equal opportunity employer. All qualified applicants will receive consideration for employment and will not be discriminated against based on their race, gender, sexual orientation, gender identity, religion, national origin, age, disability, veteran status, or other protected classification.
 
 
 
 Univar Solutions does not accept unsolicited resumes from recruiters, employment agencies, or staffing firms (collectively Recruiting Firms). Recruiting Firms must enter into a Master Services Agreement (MSA) with Univar Solutions prior to submitting any information relating to a potential candidate. All searches must be initiated by Univar Solutions' Talent Acquisition team and candidates must be submitted via Applicant Tracking System (ATS) by approved vendors who have been expressly requested to make a submission for a specific job opening. No placement fees will be paid to any firm unless the aforementioned conditions have been met. Contacting our hiring managers directly is prohibited.
 
</div>

Import Specialist

Explore 76+ Export coordinator in Istanbul this December. Find roles across top companies and apply now to boost your career.

76 export coordinator jobs IN Istanbul

Customer Service Export Coordinator

Customer Service Export Coordinator

Transport and Customs Coordinator

Export Logistics Supervisor

Operations Specialist in Turkey (Istanbul)

Export Sales Support Specialist

Import Specialist