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customer service specialist – turkey Jobs in Istanbul

customer service specialist – turkey

medical specialist - remote Jobs in Istanbul

medical specialist - remote

operasyon uzmanı

import specialist

Watsons Turkey

<div>
 
 Watsons Turkey is a part of AS Watson Group, the world's largest international health and beauty retailer, operating over 17,000 stores under 12 retail brands across 31 markets with more than 130,000 employees. As of the 2024 fiscal year, AS Watson Group recorded a revenue of 24 billion USD and serves over 6 billion customers annually through its O+O (Offline plus Online) platforms, offering a technology-enabled retail experience. As the leading O+O health and beauty retailer in Asia, Watsons operates 8,000 stores and over 1,500 pharmacies across 16 markets in Asia, Europe, and the Middle East. Watsons Turkey is one of the leading beauty and personal care retailers in Turkey, with more than 450 stores in 66 cities and over 3,500 employees. It aims to make a positive difference in customers&rsquo; lives through its products and services. Watsons is Asia&rsquo;s No.1 Personal Care and Beauty Retailer.* *Based on the results of the "Top 50 Customer Experience Brands" survey conducted by Campaign Asia with 9,000 participants across six Asian countries
 
 
 
 
 
 
 * The data you share is protected and processed within the scope of the Personal Data Protection Law No. 6698 ("KVKK"). For detailed information, you can visit https://www.watsons.com.tr/calisan-adayi-aydinlatma-metni.
 
 
 
 
 * 6698 say&inodot;l&inodot; Ki&scedil;isel Verilerin Korunmas&inodot; Kanunu ("KVKK") kapsam&inodot;nda payla&scedil;m&inodot;&scedil; oldu&gbreve;unuz veriler korunmakta ve i&scedil;lenmektedir. Ayr&inodot;nt&inodot;l&inodot; bilgi i&ccedil;in https://www.watsons.com.tr/calisan-adayi-aydinlatma-metni adresini ziyaret edebilirsiniz.
 
 
 
 
 
 
 
 
 
 
 Qualifications:
 
 
 
 
 
 <ul>
 <li>
 University degree in relevant field,
 </li>
 <li>
 1-3 years experience in foreign trade and international logistics,
 </li>
 <li>
 Good command of Office 365 applications and very good knowledge in Excel,
 </li>
 <li>
 Advance quantitative and analytical skills for data interpretation,
 </li>
 <li>
 Excellent command of English, both oral and written,
 </li>
 <li>
 Careful and detail oriented work attitude, result driven, believes in team work,
 </li>
 </ul>
 
 
 
 
 
 Job Description:
 
 
 
 
 
 <ul>
 <li>
 Organizing pick of the orders places by the supply planning team, coordinating and communicating shipment delivery requirement with logistics and customs broker partners to ensuring timely and cost effective operation,
 </li>
 <li>
 Control and follow up required documents to clear products from customs to ensure correct declaration and proof against penalties,
 </li>
 <li>
 Handle both physical and online archival tasks following Customs policies,
 </li>
 <li>
 Following the regulation changes both application and ensuring the of these changes to make sure all transactions are compliant with Turkish Customs Laws and Regulations,
 </li>
 <li>
 Monitoring and analyzing performance of 3PL partners, preparing time and cost based reports to improve quality of service,
 </li>
 <li>
 Market search to find forwarders and agents and establish effective working relationships,
 </li>
 <li>
 Being involved in all internal and external audits and always taking action to ensure that there are no outstanding claims.
 </li>
 <li>
 Assist Non-Trade Procurement Team with tenders to ensure operational quality.
 </li>
 </ul>
</div>

Import Specialist

Eurofragance SLU

<div>
 
 
 Ever dreamed of working where fragrances tell stories?
 
 
 At Eurofragance, we don&rsquo;t just create fragrances &mdash; we create experiences. With passion, excellence and bold entrepreneurial spirit, we&rsquo;re growing fast and want you to grow with us.
 
 
 Join a global team headquartered in Barcelona, with offices in Dubai, Singapore, Mexico, Turkey, India&hellip; and more!
 
 
 Here, your work truly matters &mdash; and so do you.
 
 
 
 🎯 What's your mission?
 
 
 
 Provide best-in-class and timely customer and sales operational service to the Eurofragance Turkey customer portfolio, maintaining a solution-oriented approach and working closely with the Customer Service &amp; Logistics Manager.
 
 
 
 🛠️Here&rsquo;s what you&rsquo;ll be rocking every day
 
 
 
 <ul>
 <li>
 Deliver the highest quality service to customers in Turkey by handling customer requests in a timely and professional manner.
 </li>
 <li>
 Create customer sample requests using the project management software and SAP.
 </li>
 <li>
 Follow up on client project deadlines in close coordination with the commercial teams to support the smooth running of the sales cycle.
 </li>
 <li>
 Resolve customer queries and proactively anticipate potential improvements through clear and timely communication with relevant stakeholders.
 </li>
 <li>
 Coordinate the shipment and delivery of fragrance samples for client visits in collaboration with Development and Technical teams.
 </li>
 <li>
 Provide customers with all required regulatory documentation, liaising directly with the Regulatory Department.
 </li>
 <li>
 Register and track customer non-conformities.
 </li>
 <li>
 Maintain and update customer master data in SAP.
 </li>
 <li>
 Follow up on import order processes and daily local shipments, ensuring the timely delivery of both international and local orders (future responsibility).
 
 
 </li>
 </ul>
 
 ✅ What you need to shine in this role
 
 
 
 <ul>
 <li>
 University degree in Chemical Engineering, Business Management, International Trade, etc.
 </li>
 <li>
 Languages: high level of English, native or high proficiency in Turkish.
 </li>
 <li>
 2 years of experience in a similar role, preferably within global companies in an industrial or manufacturing environment.
 
 
 </li>
 </ul>
 
 ✨ What do we offer you at Eurofragance?
 
 
 
 Much more than just a job! Take a look at everything we&rsquo;ve prepared for you:
 
 
 <ul>
 <li>
 Stability and growth in a solid company in full expansion.
 </li>
 <li>
 International environment with a multicultural team and language practice.
 </li>
 <li>
 Flexible start time and remote work 2 days/week (after passing the trial period and as long as the role is eligible for remote work).
 </li>
 <li>
 Medical insurance for your peace of mind.
 </li>
 <li>
 Food allowance to support your daily meals.
 </li>
 <li>
 Transport allowance to help cover commuting costs.
 
 
 </li>
 </ul>
 
 🌍 Why Eurofragance?
 
 
 
 We believe in diversity and in creating a space where everyone feels welcome &mdash; regardless of gender, age, background, orientation, or ability.
 
 
 We&rsquo;re also deeply committed to sustainability: reducing our carbon footprint, enhancing energy efficiency and cultivating environmental respect.
 
 
 By joining us, you become part of a company that actively works to make a positive impact on the planet &mdash; and on people.
 
 
 
 Ready to join us on this sensorial adventure? 🌍
 
</div>

Customer Service Specialist – Turkey

YO IT Consulting

<div>
 
 Job Title:
 
 Medical Specialist
 
 
 
 Job Type:
 
 Contractor
 
 
 
 Location:
 
 Remote
 
 
 
 Job Summary
 
 
 
 We are seeking a dedicated Medical Specialist to join our customers team as part of a dynamic, innovative environment focused on building high-impact healthcare tools and applications. This remote position is ideal for a knowledgeable clinician eager to leverage medical expertise in collaborative, multi-turn conversational projects that involve designing system prompts and rubrics.
 
 
 
 Key Responsibilities
 
 
 
 <ul>
 <li>
 Apply advanced clinical diagnosis and treatment planning across a variety of medical scenarios.
 </li>
 <li>
 Contribute to the design and evaluation of conversational agent workflows, ensuring medical accuracy and efficacy.
 </li>
 <li>
 Interpret diagnostic data and integrate findings into robust, patient-centric care pathways.
 </li>
 <li>
 Develop comprehensive health assessments and provide recommendations in nutrition, dietetics, and pharmacology.
 </li>
 <li>
 Collaborate with cross-functional teams to refine prompt strategies and quality assurance rubrics.
 </li>
 <li>
 Facilitate multi-turn conversations with agents, offering expert insight and feedback to optimize system performance.
 </li>
 <li>
 Stay current with emerging trends in immunology, medical genetics, and digital healthcare technology to inform project development.
 
 
 </li>
 </ul>
 
 Required Skills And Qualifications
 
 
 
 <ul>
 <li>
 Proven expertise in clinical diagnosis, medical knowledge, and patient care management.
 </li>
 <li>
 Strong background in pharmacology, diagnostic interpretation, nutrition, and dietetics.
 </li>
 <li>
 In-depth understanding of anatomy, physiology, immunology, and medical genetics.
 </li>
 <li>
 Exceptional written and verbal communication skills, with a focus on clarity and empathy.
 </li>
 <li>
 Demonstrated ability to work independently in a remote setting and manage complex problem-solving tasks.
 </li>
 <li>
 Experience with designing conversational flows, system prompts, and evaluation rubrics.
 </li>
 <li>
 Meticulous attention to detail and a commitment to medical accuracy in digital applications.
 
 
 </li>
 </ul>
 
 Preferred Qualifications
 
 
 
 <ul>
 <li>
 Experience in building or contributing to healthcare applications, tools, or clinical decision support systems.
 </li>
 <li>
 Background in remote healthcare delivery or digital health platforms.
 </li>
 <li>
 Demonstrated ability to translate clinical expertise into structured, AI-driven workflows.
 </li>
 </ul>
</div>

Medical Specialist - Remote

SIEGWERK

<div><div>Our Benefits &ndash; What We Offer You?</div><ul><li>
Employer-Paid Private Pension Plan (BES) &ndash; Full employer contribution to support your long-term financial well-being.</li><li>
Additional Leave Days &ndash; Including birthday leave, moving day leave, and administrative leave to support work&ndash;life balance.</li><li>
Employee Well Being &amp; Support Programs &ndash; Offering psychological support for employees and their families, along with well‑being seminars to enhance overall mental and emotional health.</li><li>
Global Learning Platform &ndash; Siegwerk Learning Hub &ndash; Unlimited access to more than 20,000 online learning modules worldwide, plus Speexx language training.</li><li>
Social Benefits &ndash; Marriage allowance, child allowance, and an annual Ramadan market gift card.</li><li>
Corporate Benefits Platform &ndash; Exclusive discounts and special offers from partner brands.</li><li>
Multisport Card &ndash; Access to a wide network of gyms, studios, and wellness facilities at a discounted rate</li></ul><div></div><div> 
Your Tasks &ndash; What You can expect as Customer Service Specialist?</div><ul><li>
Handle inquiries, orders up to invoicing, coordination of deliveries and returns, handle consignment stock orders and
</li><li>charging thereof, invoicing managing receivables including reminders etc.</li><li>
Monitor contract conditions, payment terms and sales figures as well as accruals for bonus</li><li>
Handle credit notes, bonus, statistics, market- and customer analysis</li><li>
Deal with customers for order processing issues</li><li>
Ensure claims management and coordination with technical and sales managers</li><li>
Ensure continuous customer data management / active participation in maintaining customer contacts</li><li>
Provide support to the sales and technology managers handling and coordinating a variety of situations</li><li>
Deal with promptly and efficiently customer correspondence, also in foreign languages incl. reporting</li><li>
Ensure sales measures (e. g. price increase) are aligned</li><li>
Provide price calculations / preparations &ndash; coordination of prices within customer group; prepare and send quotations</li><li>
Manage the returnable containers</li><li>
Prepare sales presentations under direction of sales managers/technology managers</li></ul><div></div><div> 
Your Profile &ndash; What do You bring as Customer Service Specialist?</div><ul><li>
Bachelor's degree in business administration, supply chain management, or a related field
</li><li>3-5 years of experience in after-sales operations, preferably in a production or manufacturing environment
</li><li>Experience in export sales operations</li><li>
Knowledge of sales processes, including order processing, inventory management, and shipment tracking
</li><li>Strong communication and interpersonal skills, with the ability to effectively collaborate with cross-functional teams
</li><li>Excellent problem-solving skills and attention to detail to ensure accurate and efficient order fulfillment
</li><li>SAP knowledge is a must</li><li>
Ability to work independently and prioritize multiple tasks in a fast-paced environment</li></ul></div><div></div>

Customer Service Specialist

Delivery Hero

<div>Company Description 
Yemeksepeti is part of the Delivery Hero Group, the world&rsquo;s pioneering local delivery platform, our mission is to deliver an amazing experience&mdash;fast, easy, and to your door. We operate in around 65 countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index. Yemeksepeti, d&uuml;nyanın &ouml;nc&uuml; yerel teslimat platformu olan Delivery Hero Grubu'nun bir par&ccedil;ası. Misyonumuz kapınıza kadar hızlı, kolay ve harika bir deneyim sunmak. D&uuml;nya &ccedil;apında yaklaşık 65 &uuml;lkede faaliyet g&ouml;steriyoruz. Merkezi Berlin, Almanya'da bulunan Delivery Hero, 2017'den bu yana Frankfurt Menkul Kıymetler Borsası'nda işlem g&ouml;rmekte olup MDAX borsa endeksinin bir par&ccedil;asıdır. 
Job Description 
We are seeking a highly analytical and detail-oriented Demand Planning Specialist to manage end-to-end inventory optimization and supply chain coordination. In this role, you will be responsible for ensuring product availability while balancing stock efficiency through data-driven forecasting and proactive supplier management. 
Responsibilities<ul><li>
Manage end-to-end performance metrics, including availability, spoilage and DOH (Days On Hand) across all product groups.</li><li>
Integrate promotions, special days and seasonality into demand forecasts by collaborating closely with Category and Marketing departments.</li><li>
Analyze inventory levels at central and local warehouses to optimize safety stock usage and implement preventative measures.</li><li>
Conduct Zero/Slow Mover analyses and develop action plans to liquidate stagnant inventory.</li><li>
Ensure the timely, accurate and complete transmission of supplier orders.</li><li>
Develop innovative solutions to improve supplier fill rate performance and appointment scheduling compliance.</li><li>
Manage daily allocation and transfer orders from central warehouses to local hubs in coordination with the Logistics department, adhering to route plans and daily outbound capacities.</li></ul><ul><li>
Conduct data analysis and develop strategic actions to improve Forecast Accuracy.</li><li>
Utilize exploratory data analysis and visualization techniques to transform complex data into meaningful business insights.</li><li>
Create and maintain user-friendly dashboards, performance indicators, and metrics tailored to supply chain needs.</li><li>
Monitor department KPIs regularly and prepare decision-support presentations for senior management.</li></ul> 
Qualifications<ul><li> 
Bachelor&rsquo;s degree in Industrial Engineering, Business Administration, Supply Chain Management or a related field.</li><li>
+2 years of relevant experience in demand planning, inventory management or supply chain operations.</li><li>
Advanced level of MS Office Applications (especially Excel), experience with ERP systems and supplier management portals is highly preferred.</li><li>
Strong analytical problem-solving skills</li><li>
Good communication and coordination skills to work effectively with cross-functional teams and business proficiency in English</li><li>
Ambitious, confident and able to take initiative in a fast-paced environment.</li></ul> 
Additional Information<div></div> 
At Yemeksepeti, your success is defined by both results and behaviors. We hire for excellence in craft and for the Leadership Principles that shape how we think, decide, and collaborate. What you achieve matters and how you achieve it defines us. Together, they move the business forward and deliver great experiences. Learn more about our Leadership Principles here.
Your rights arising from the processing of your personal data, within the scope of the Law on the Protection of personal data. You can find detailed information on the page of our Clarification Text at https://www.yemeksepeti.com/contents/kvkk-aday-aydinlatma-metni</div>

Supply Chain Demand Planning Specialist

Explore 5+ Import specialist in Istanbul this June. Find roles across top companies and apply now to boost your career.

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Supply Chain Demand Planning Specialist