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administration supervisor

f&b supervisor

Dusit Thani Mactan Cebu

<div>
 <strong>
  Job Description
  <br/>
  <br/>
 </strong>
 PRIMARY RESPONSIBILITIES:
 <br/>
 <br/>
 <ul>
  <li>
   Performs professional and gracious guest service, as per Dusit standards and SOPs
  </li>
  <li>
   Supervises the service and cashiering operation of the Restaurant. Checks accuracy of all data in &ldquo;Cashier Balance Report&rdquo; against the actual invoices.
  </li>
  <li>
   Understands and ensures all the F&amp;B policies and procedures in service of food and beverage are implemented.
  </li>
  <li>
   Follows up and complies with the cleaning schedule established for the section.
  </li>
  <li>
   Maintains the sanitation standards in the Restaurant and ensures clean and wholesome ambiance in the area, controlling room temperature, ventilation and lighting effects.
  </li>
  <li>
   Receives special reservation for VIP in-room dining.
  </li>
  <li>
   Communicates effectively with guests, subordinates, immediate superior and other section heads.
  </li>
  <li>
   Attends daily F&amp;B briefing, weekly F&amp;B Meeting and all other training sessions and meetings required for the position.
  </li>
  <li>
   Promotes guest satisfaction in the outlet.
  </li>
  <li>
   Identifies and solves problems in the outlet in a professional manner.
  </li>
  <li>
   At the end of the day, if assigned, assists Restaurant/Outlet Manager to close the day and hand reports and cash revenue to Rooms &amp; Front Office manager/supervisor on duty.
  </li>
  <li>
   Familiarizes and monitors the requisition point and par stock level for beverage supplies, food supplies, guest supplies and bar supplies in the outlet.
  </li>
  <li>
   Reports breakage and losses in the outlet and maintains the log book.
  </li>
  <li>
   If assigned completes a &ldquo;Shift Closing Report&rdquo; by completing the forms and file them together in sequence.
  </li>
  <li>
   Inspects and controls the sufficiency of operating equipment and supplies for service and cashiering.
  </li>
  <li>
   Monitors all efforts in the service to achieve the financial goals of the Restaurant.
  </li>
  <li>
   Makes sure that all Restaurant Servers handle payment and cashiering functions correctly and efficiently.
  </li>
  <li>
   Makes sure that house fund is counted and is accurately maintained
  </li>
  <li>
   Supervises staff activities to maximize revenue and minimize costs.
  </li>
  <li>
   Directs all service personnel assigned in the restaurant in performing their duties and responsibilities.
  </li>
  <li>
   Maintains grooming standards for all service personnel in the outlet.
  </li>
  <li>
   Trains, coaches and counsels waiters and service personnel effectively
  </li>
  <li>
   Evaluates objectively the performance of outlet&rsquo;s waiters and service personnel.
  </li>
  <li>
   Gives on-the-job training for restaurant service personnel.
  </li>
  <li>
   Performs other duties as assigned by Assistant Outlet Manager/ Outlet Supervisor.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Report Lines &amp; Communications
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Reports to the Assistant Outlet Manager/ Outlet Supervisor.
  </li>
  <li>
   Directs and supervises the activities of the restaurant staffs.
  </li>
  <li>
   Coordinates with other outlet heads and kitchen section heads for reservations, special VIP arrangements and other activities in the Hotel.
  </li>
  <li>
   Coordinates with other departments to maximize smooth operation
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Others
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Continuous learning through own IDP.
  </li>
  <li>
   Any other duties as may be assigned by the superior.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Accountabilities
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Represents Dusit&rsquo;s brand and its values at all times. We will establish relationships and foremost and we will deliver an exceptional guest experience and promote Thai graciousness.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Company&rsquo;s Culture
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Communicate and fully embracing the Company&rsquo;s culture (our Vision, our Mission and our Values), leads by example and cascade to all your subordinates. &ndash; &ldquo;Proud to belong and to contribute&rdquo;
   <br/>
   <br/>
  </li>
 </ul>
 CONFIDENTIALITY
 <br/>
 <br/>
 <ul>
  <li>
   Ensure confidentiality and secure storage of all intellectual property and data bases, both hard copy and electronic. Adhere to Dust Internet and E-mail policy. Ensure Hotel, Customer and Staff information or transactions are kept confidential during or after employment with the company.
   <br/>
   <br/>
  </li>
 </ul>
 JOB REQUIREMENT
 <br/>
 <br/>
 <ul>
  <li>
   At least High Vocational diploma in any discipline
  </li>
  <li>
   Minimum of 1-2 years in F&amp;B experience
  </li>
  <li>
   Good knowledge in the restaurant operation and high end service levels
  </li>
  <li>
   Have good English communication skills both in written and spoken
  </li>
  <li>
   Computer literate
  </li>
  <li>
   Pleasant personality with good communication and interpersonal skills
  </li>
 </ul>
</div>


Captain

Dusit

<div><div><div><div><h3 class="jobSectionHeader"><b>Job Description</b></h3>
<p>PRIMARY RESPONSIBILITIES:</p>
<ul><li>Performs professional and gracious guest service, as per Dusit standards and SOPs</li><li>Supervises the service and cashiering operation of the Restaurant. Checks accuracy of all data in &ldquo;Cashier Balance Report&rdquo; against the actual invoices.</li><li>Understands and ensures all the F&amp;B policies and procedures in service of food and beverage are implemented.</li><li>Follows up and complies with the cleaning schedule established for the section.</li><li>Maintains the sanitation standards in the Restaurant and ensures clean and wholesome ambiance in the area, controlling room temperature, ventilation and lighting effects.</li><li>Receives special reservation for VIP in-room dining.</li><li>Communicates effectively with guests, subordinates, immediate superior and other section heads.</li><li>Attends daily F&amp;B briefing, weekly F&amp;B Meeting and all other training sessions and meetings required for the position.</li><li>Promotes guest satisfaction in the outlet.</li><li>Identifies and solves problems in the outlet in a professional manner.</li><li>At the end of the day, if assigned, assists Restaurant/Outlet Manager to close the day and hand reports and cash revenue to Rooms &amp; Front Office manager/supervisor on duty.</li><li>Familiarizes and monitors the requisition point and par stock level for beverage supplies, food supplies, guest supplies and bar supplies in the outlet.</li><li>Reports breakage and losses in the outlet and maintains the log book.</li><li>If assigned completes a &ldquo;Shift Closing Report&rdquo; by completing the forms and file them together in sequence.</li><li>Inspects and controls the sufficiency of operating equipment and supplies for service and cashiering.</li><li>Monitors all efforts in the service to achieve the financial goals of the Restaurant.</li><li>Makes sure that all Restaurant Servers handle payment and cashiering functions correctly and efficiently.</li><li>Makes sure that house fund is counted and is accurately maintained</li><li>Supervises staff activities to maximize revenue and minimize costs.</li><li>Directs all service personnel assigned in the restaurant in performing their duties and responsibilities.</li><li>Maintains grooming standards for all service personnel in the outlet.</li><li>Trains, coaches and counsels waiters and service personnel effectively</li><li>Evaluates objectively the performance of outlet&rsquo;s waiters and service personnel.</li><li>Gives on-the-job training for restaurant service personnel.</li><li>Performs other duties as assigned by Assistant Outlet Manager/ Outlet Supervisor.</li></ul>
<p>
REPORT LINES &amp; COMMUNICATIONS:</p>
<ul><li>Reports to the Assistant Outlet Manager/ Outlet Supervisor.</li><li>Directs and supervises the activities of the restaurant staffs.</li><li>Coordinates with other outlet heads and kitchen section heads for reservations, special VIP arrangements and other activities in the Hotel.</li><li>Coordinates with other departments to maximize smooth operation</li></ul>
<p>
OTHERS</p>
<ul><li>Continuous learning through own IDP.</li><li>Any other duties as may be assigned by the superior.</li></ul>
<p>
ACCOUNTABILITIES</p>
<ul><li>Represents Dusit&rsquo;s brand and its values at all times. We will establish relationships and foremost and we will deliver an exceptional guest experience and promote Thai graciousness.</li></ul>
<p>
COMPANY&rsquo;S CULTURE</p>
<ul><li>Communicate and fully embracing the Company&rsquo;s culture (our Vision, our Mission and our Values), leads by example and cascade to all your subordinates. &ndash; &ldquo;Proud to belong and to contribute&rdquo;</li></ul>
<p>
CONFIDENTIALITY</p>
<ul><li>Ensure confidentiality and secure storage of all intellectual property and data bases, both hard copy and electronic. Adhere to Dust Internet and E-mail policy. Ensure Hotel, Customer and Staff information or transactions are kept confidential during or after employment with the company.</li></ul>
<p>
JOB REQUIREMENT
</p><ul><li>At least High Vocational diploma in any discipline</li><li>Minimum of 1-2 years in F&amp;B experience</li><li>Good knowledge in the restaurant operation and high end service levels</li><li>Have good English communication skills both in written and spoken</li><li>Computer literate</li><li>Pleasant personality with good communication and interpersonal skills</li></ul><br>
</div><div><div>
</div></div></div><div></div><div><div><div><h2 class="jobSectionHeader"><b>Information</b></h2><div>
<ul><div><div><div>Date Posted</div>
<div>February 17, 2026</div>
</div></div><div><div><div>Location</div>
<div><div>Dusit Thani Abu Dhabi
</div></div></div></div><div><div><div>Division</div>
<div><div><div>Food and Beverage
</div></div></div></div></div><div><div><div>Minimum Experience</div>
<div>2 Year
</div></div></div><div><div><div>Qualification</div>
<div>Bachelor Degree
</div></div></div><div><div><div>Career Level</div>
<div>Others</div></div></div></ul></div></div></div></div></div></div>

Ur destination

<p>Job Title</p><p>Coffee Shop Supervisor (With Driving License)</p><p>Role Purpose</p><p>To <b>supervise</b> daily operations of the coffee shop, ensure excellent customer service, maintain product quality and cleanliness, and support delivery/errand duties that require a valid driving license.</p><p>Key Responsibilities</p><ul><li>Supervise day-to-day operations of the coffee shop, ensuring smooth opening, shift handover, and closing.</li><li>Lead, train, and motivate baristas and service staff to deliver high standards of service and hospitality.</li><li>Monitor drink and food quality, presentation, and speed of service according to company standards.</li><li>Handle customer enquiries, special requests, and complaints professionally and promptly.</li><li>Organise staff schedules, manage attendance, and allocate duties according to business needs.</li><li>Maintain cleanliness and hygiene of the shop, coffee bar, seating area, and storage areas in line with food safety standards.</li><li>Oversee cash handling, POS operations, and end-of-day cash reconciliation and reports.</li><li>Manage stock levels: order coffee, milk, syrups, food items, packaging, and cleaning materials; conduct regular inventory counts and minimise wastage.</li><li>Ensure correct use, cleaning, and basic maintenance of espresso machines, grinders, fridges, and other equipment.</li><li>Support implementation of promotions, new menus, and upselling initiatives to achieve sales targets.</li><li>Ensure all health, safety, and food hygiene procedures are followed by the team.</li><li>Use company vehicle (or own car, as agreed) for tasks such as supply pick-up, delivery to clients, inter-branch transfers, and bank deposits when required.</li><li>Complete necessary paperwork and basic reports (sales, waste, incidents, maintenance issues) for management.</li></ul><p>Requirements</p><ul><li>Proven experience in a caf&eacute;, coffee shop, or F&amp;B outlet, with at least 1&ndash;2 years in a supervisory or senior barista role.</li><li>Strong knowledge of coffee beverages, caf&eacute; service standards, and basic food preparation.</li><li>Excellent customer service, communication, and problem‑solving skills.</li><li>Ability to lead a small team, delegate tasks, and work under pressure during busy periods.</li><li>Good numeracy and basic computer skills (POS systems, simple spreadsheets or reports).</li><li>Understanding of food safety, hygiene, and health &amp; safety procedures.</li><li>Flexible to work shifts, weekends, and public holidays as required.</li></ul><p>Driving License Requirement</p><ul><li>Valid [UAE] light vehicle driving license (Manual/Automatic as required by the employer).</li><li>Good knowledge of local roads and safe driving practices.</li><li>Clean driving record and willingness to drive for deliveries, supplier visits, and official errands for the coffee shop.</li></ul><p>Job Type: Full-time</p><p>Pay: AED3,000.00 - AED3,500.00 per month</p><p>Work Location: In person</p>

Coffee Shop Supervisor

<div><div><div><div><h3 class="jobSectionHeader"><b>Job Description</b></h3>
<p>PRIMARY RESPONSIBILITIES</p>
<ul><li>Demonstrates Dusit F&amp;B standards in all interactions.</li><li>Ensures that the standards of Dusit Hotels &amp; Resorts are maintained and highly implemented.</li><li>Supervises, coordinates and gives directions to the entire team of colleagues in a very efficient and correct manner.</li><li>To promote good relationship to the guests and colleagues.</li><li>Control and analyzes the level on:</li></ul>
o Quality of Service<br>
o Guest Satisfaction<br>
o Employees Satisfaction<br>
o Operating Equipment<br>
o Grooming Standards<br>
<ul><li>Updating all colleague logs/ files.</li><li>Participate in service as necessary in accordance with the restaurant needs.</li><li>Ensure hotel grooming and personal appearance standards are met.</li><li>Control stocks for daily use in the restaurant to ensure restaurant&rsquo;s service requirements are met.</li><li>Control breakage, waste and spoilage.</li><li>Ensures Safe and Healthy work environment for all the guests and the colleagues.</li><li>Conduct all administrative work required.</li><li>Maintaining the restaurant&rsquo;s cleanliness as well as ensuring all maintenance needs are looked after.</li><li>Checks expiry dates and non-dated products on a daily basis.</li><li>Schedules Guest Reservations and arranges for private function or special party.</li><li>Checks opening and closing duties assigned to all colleagues.</li><li>Maintains log book on day to day bases.</li><li>Conduct shift briefing.</li><li>Performs job related duties and special project assigned.</li><li>Ensures that the restaurant maintains the high quality service standards are implemented.</li><li>Performs daily checks on staffing level, quality control, maintenance, cleanliness.</li><li>Establishes guest data.</li><li>Ensures that the unique services of the restaurant are well maintained, e.g. by doing table checks.</li><li>Updates the Communication Board.</li><li>Clean all coffee machines and make sure to use the safe right detergents and pills. Any maintenance issue should be reported to the leader on duty.</li><li>Make sure that all open food and beverage items are dated and covered.</li><li>Follows Hotel&rsquo;s telephone etiquette standards.</li><li>Follows Occupational Health &amp; Safety regulations.</li><li>Reports suspicious people, parcels, and behaviors to Security.</li><li>Ensures adherence to Dusit&rsquo;s Code of Ethics.</li></ul>
OTHERS
<ul><li>Continuous learning through own IDP.</li><li>Any other duties as may be assigned by the superior.</li></ul>
<p>
ACCOUNTABILITIES</p>
<ul><li>Represents Dusit&rsquo;s brand and its values at all times. We will establish relationships and foremost and we will deliver an exceptional guest experience and promote Thai graciousness.</li></ul>
<p>
COMPANY&rsquo;S CULTURE</p>
<ul><li>Communicate and fully embracing the Company&rsquo;s culture (our Vision, our Mission and our Values), leads by example and cascade to all your subordinates. &ndash; &ldquo;Proud to belong and to contribute&rdquo;</li></ul>
<p>
CONFIDENTIALITY</p>
<ul><li>Ensure confidentiality and secure storage of all intellectual property and data bases, both hard copy and electronic. Adhere to Dust Internet and E-mail policy. Ensure Hotel, Customer and Staff information or transactions are kept confidential during or after employment with the company.</li></ul>
<p>
JOB REQUIREMENTS
</p><ul><li>Minimum education of Bachelor degree in Hotel Management or relevant degree.</li><li>Minimum of 3 years in F&amp;B experience.</li><li>Good knowledge in the restaurant operation and high end service levels.</li><li>Have good English communication skills both in written and spoken.</li><li>Computer literate.</li><li>Pleasant personality with good communication and interpersonal skills.</li></ul><br>
</div><div><div>
</div></div></div><div></div><div><div><div><h2 class="jobSectionHeader"><b>Information</b></h2><div>
<ul><div><div><div>Date Posted</div>
<div>February 17, 2026</div>
</div></div><div><div><div>Location</div>
<div><div>Dusit Thani Abu Dhabi
</div></div></div></div><div><div><div>Division</div>
<div><div><div>Food and Beverage
</div></div></div></div></div><div><div><div>Minimum Experience</div>
<div>3 Year
</div></div></div><div><div><div>Qualification</div>
<div>Bachelor Degree
</div></div></div><div><div><div>Career Level</div>
<div>Officer</div></div></div></ul></div></div></div></div></div></div>

Restaurant Supervisor

Rixos

<div><b>Company Description</b><p><br>
Rixos Marina Abu Dhabi is a luxurious hospitality establishment that seamlessly combines modern elegance with world-class amenities. Nestled in the heart of Abu Dhabi, our resort offers an unparalleled experience for both leisure and business travelers. With a prime waterfront location, Rixos Marina Abu Dhabi sets itself apart as a premier destination for those seeking a blend of sophistication, comfort, and personalized service.</p><p>
Key Features:</p><p>
Stunning Waterfront Setting:</p><p>
Enjoy breathtaking views of the marina and the Abu Dhabi skyline from the comfort of our well-appointed rooms and suites. The strategic location allows guests to immerse themselves in the vibrant atmosphere of the city.</p><p>
Luxurious Accommodations:</p><p>
Our accommodations are designed to provide the utmost comfort and style. Each room and suite is meticulously furnished with modern amenities, ensuring a relaxing and enjoyable stay for every guest.</p><p>
World-Class Dining:</p><p>
Indulge your palate with a diverse array of culinary delights at our on-site restaurants. From international cuisines to local flavors, our chefs craft exquisite dishes that cater to every taste.</p><p>
State-of-the-Art Facilities:</p><p>
Whether you're here for business or leisure, Rixos Marina Abu Dhabi offers a range of facilities to meet your needs. Our conference and event spaces are equipped with cutting-edge technology, while our wellness facilities provide a rejuvenating experience.</p><p>
Exceptional Service:</p><p>
At Rixos Marina Abu Dhabi, we take pride in delivering personalized and attentive service. Our dedicated staff is committed to ensuring that every guest's stay is memorable and exceeds expectations.</p><b><br>
Job Description</b><p><br>
Outlet Operations: Manage the day-to-day operations of the outlet, ensuring smooth and efficient service, and maintaining high standards of hygiene, safety, and quality.</p><ul><li>Guest Experience: Deliver outstanding guest service by anticipating needs, handling feedback effectively, and creating a welcoming and engaging atmosphere.</li><li>Team Leadership: Supervise, train, and motivate the outlet team. Manage schedules, monitor performance, and foster a culture of collaboration and excellence.</li><li>Revenue &amp; Cost Control: Maximize revenue through upselling, controlling costs, minimizing waste, and managing inventory and stock effectively.</li><li>Compliance: Ensure compliance with food safety regulations, hygiene standards, and internal SOPs. Conduct regular audits and training.</li><li>Marketing &amp; Promotions: Collaborate with the marketing team to develop and execute promotions, events, and initiatives to attract and retain guests.</li><li>Reporting: Prepare reports on sales, guest feedback, staff performance, and operational needs. Provide insights and recommendations for improvement.</li><li>Collaboration: Work closely with the kitchen, bar, and other F&amp;B outlets to ensure seamless service and coordination.</li></ul><b><br>
Qualifications</b><p><b><br>
Sustainability:</b> Commit to and maintain sustainable practices by enhancing resource efficiency, minimizing waste, and promoting eco-friendly, social, and ethical initiatives. Align with the hotel's broader ESG (Environmental, Social, and Governance) and CSR (Corporate Social Responsibility) objectives to drive positive impact across all pillars of sustainability.</p><p><b>
Compliance and Standards:</b> Ensure full compliance with local legal requirements, international standards, health and safety regulations, company policies, ISO standards, and industry best practices. Continuously review and update operational processes to ensure alignment with evolving legal and regulatory requirements.</p><p><b>
Food Safety &amp; Hygiene:</b> Ensure full compliance with food safety and hygiene regulations by overseeing proper purchasing, storage, handling, maintenance, communication, and preparation practices across all departments.</p><p><b>
Skills:</b></p><ul><li>Diploma or degree in Hospitality Management or related field.</li><li>Minimum 3 years of experience in a supervisory or managerial role in food &amp; beverage operations.</li><li>Strong leadership and communication skills with the ability to inspire a team.</li><li>Knowledge of food safety standards, cost control, and POS systems.</li><li>Proficient in Microsoft Office Suite (Word, Excel, Outlook); knowledge of F&amp;B software is a plus.</li><li>Exceptional guest service skills and a passion for hospitality.</li><li>Ability to work under pressure in a fast-paced environment.</li><li>Flexibility to work shifts, weekends, and holidays.</li></ul><b><br>
Additional Information</b><br>
<ul><li><b>
Competitive Salary and Compensation:</b><ul><li>
Rixos Marina Abu Dhabi may offer a competitive salary that reflects the industry standards for similar positions.</li></ul></li><li><b>
Training and Development Opportunities:</b><ul><li>
Access to training programs and development opportunities to enhance skills and advance within the company.</li></ul></li><li><b>
Career Advancement:</b><ul><li>
Opportunities for career growth and advancement within the Rixos Hotels group.</li></ul></li><li><b>
Health and Wellness Benefits:</b><ul><li>
Comprehensive health insurance coverage.</li></ul></li><li><b>
Employee Recognition Programs:</b><ul><li>
Recognition programs to acknowledge and reward outstanding performance and dedication.</li></ul></li><li><b>
Work-Life Balance:</b><ul><li>
Policies and practices that promote a healthy work-life balance, including flexible scheduling where possible.</li></ul></li><li><b>
Uniforms and Dress Code:</b><ul><li>
Provision of uniforms or dress code guidelines for a professional and cohesive appearance.</li></ul></li><li><b>
Social Events and Activities:</b><ul><li>
Participation in social events, team-building activities, and employee gatherings to foster a positive work culture.</li></ul></li><li><b>
Transportation Services:</b><ul><li>
Transportation services.</li></ul></li><li><b>
Employee Wellness Programs:</b><ul><li>
Wellness programs, such as fitness classes or gym access, to promote a healthy lifestyle.</li></ul></li></ul></div>

Outlet Manager

Al Farah Group

<p><b>AL FARAH RESTAURANT</b></p><p>Position Title: Call Center Agent</p><p>Employment Type: Full Time.</p><p>Salary: Depending on experience and qualifications.</p><p>Experience: Minimum 1 year in F &amp; B industry</p><p>Job Location: Abu Dhabi, UAE</p><p><b>Job Role:</b></p><p>&middot; Manage all inbound calls/orders and inquires received through Delivery Platforms, Telephone call, E-mails, Website, Social media and other channels in a timely manner.</p><p>&middot; Answer all inquiry from customers professionally and provide accurate, satisfactory answers to their queries and concerns and ensure customer feels supported.</p><p>&middot; Active in upselling skills by promoting/suggesting additional menu items.</p><p>&middot; Process customer orders and assign to the relevant outlets.</p><p>&middot; Coordinate with outlets for timely orders to ensure to send products on time to customers.</p><p>&middot; Follow up with customers to ensure that they receive food &amp; beverages as per the standards &amp; expectations and report any concerns to supervisor as required.</p><p>&middot; Identify any order delays or other relevant complaints and report to the supervisor.</p><p>&middot; Guide callers through troubleshooting, navigating the company site applications &amp; menu.</p><p>&middot; Engage in active listening with callers, confirming or clarifying information and diffusing angry clients, as needed.</p><p>&middot; De-escalate situations involving dissatisfied customers by helping and support as per the company standards.</p><p>&middot; Handle complaints / negative comments to the supervisor immediately.</p><p>&middot; Manage and update customer database with the status of each customer.</p><p><b>Skills Requirements:</b></p><p>&middot; Fluent in English and Arabic language</p><p>&middot; Positive attitude.</p><p>&middot; Experience in dealing with customers.</p><p>&middot; Great time management skills.</p><p>&middot; Good computer skills.</p><p>&middot; Good multi-tasking skills.</p><p><b>Job Type:</b> Full-time</p><p>Ability to commute/relocate:</p><p>Abu Dhabi: Reliably commute or planning to relocate before starting work (Required)</p><p><b>Experience:</b></p><ul><li>Call Center Agent in F&amp;B industry: 3 years (Required)</li></ul><p><b>Language</b>:</p><ul><li>Fluent in English &amp; Arabic (Required)</li></ul><p>Job Type: Full-time</p><p>Ability to commute/relocate:</p><ul><li>Abu Dhabi: Reliably commute or planning to relocate before starting work (Required)</li></ul><p>Experience:</p><ul><li>Call Center Agent in F&amp;B industry: 3 years (Required)</li></ul><p>Language:</p><ul><li>Fluent in English &amp; Arabic (Required)</li></ul>

Call Center Agent (ARABIC SPEAKER)

BABA ROMA FOR CAKES AND BAKERY CO. L.L.C (BRANCH)

<p><b>ABOUT US</b></p><p>At BABA ROMA, we are a casual dining caf&eacute; known for our exceptional variety of patisserie, pastry, and bakery delights. Our menu also includes elegant comfort food for a wonderful dine-in experience, as well as a wide selection of grab-and-go offerings. We pride ourselves on providing outstanding gastronomic experiences to all our guests.</p><p><b>Job Role : </b>Jr Cafe Manager</p><p><b>Work Location : </b>Abu dhabi</p><p><b>KEY RESPONSIBILITIES:</b></p><p>1. Strategic Leadership &amp; Operations Management :</p><ul><li>Oversee the daily caf&eacute; operations, ensuring efficiency and adherence to company standards.</li></ul><p>2.Maintain high levels of food safety, hygiene, and cleanliness:</p><ul><li>Ensure that all equipment and facilities are in working condition, arranging maintenance as required.</li><li>Manage inventory, order supplies, and control stock levels to prevent shortages or wastage.</li><li>Implement and enforce standard operating procedures (SOPs)</li></ul><p>3. Customer Experience &amp; Service Excellence</p><ul><li>Ensure a welcoming and friendly atmosphere for customers, enhancing their overall experience.</li><li>Address and resolve customer complaints or concerns professionally and promptly.</li><li>Uphold high standards of presentation and quality for all food and beverages served.</li><li>Gather customer feedback and implement strategies to improve service and offerings.</li></ul><p>4. Staff Management &amp; Development</p><ul><li>Lead, train, and motivate the caf&eacute; team, fostering a positive and professional work environment.</li><li>Manage staff scheduling to ensure adequate coverage while controlling labor costs.</li><li>Conduct performance evaluations and provide ongoing coaching and development.</li><li>Recruit and onboard new employees as needed, ensuring they meet brand standards.</li></ul><p>5. Sales &amp; Revenue Management:</p><ul><li>Drive sales and profitability by implementing promotional activities and upselling techniques.</li><li>Monitor daily sales reports, analyze performance, and implement strategies for growth.</li><li>managing waste, optimizing portion sizes, and improving efficiency.</li></ul><p>6. Marketing &amp; Brand Representation</p><ul><li>Ensure the caf&eacute; maintains brand consistency in service, d&eacute;cor, and overall ambiance.</li><li>Engage with customers and the local community to build brand loyalty and awareness.</li></ul><p><b>KEY REQUIREMENTS / CANDIDATE PROFILE:</b></p><ul><li>Minimum 3-5 years of experience as a Caf&eacute; Manager, Restaurant Manager, Cafe Supervisor or similar role in the F&amp;B industry.</li><li>A bachelor&rsquo;s degree or diploma in Hospitality Management, Business Administration, or a related field is preferred.</li><li>Strong background in coffee, bakery, and casual dining operations.</li><li>Strong leadership and team management skills.</li><li>Excellent customer service and communication abilities.</li><li>Ability to multitask and create a fast-paced environment.</li><li>Proficiency in POS systems and basic financial reporting.</li><li>Knowledge of food safety and health regulations in the UAE.</li><li>Strong background in coffee, bakery, and casual dining operations.</li><li>Good knowledge of MS Office, Excel, and working with ERP software</li></ul><p>Job Type: Full-time</p><p>Pay: AED5,000.00 - AED8,000.00 per month</p><p>Application Question(s):</p><ul><li>The role is based in Abu Dhabi.  Are you are ready and willing to relocate to the Abu Dhabi area.</li></ul><p>Experience:</p><ul><li>Cafe Supervisor/Manager: 2 years (Required)</li><li>F&amp;B Caf&eacute;/Restaurant handling: 2 years (Required)</li><li>Casual dining operations: 2 years (Required)</li></ul>

Junior Café Manager

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Call Center Agent (ARABIC SPEAKER)

Junior Café Manager