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customer service & admin supervisor - operations Jobs in Abu Dhabi

f b supervisor

CRISTAL HOTEL ABU DHABI

<p>We are looking for a <i><b>FEMALE</b></i> APPLICANT with <i><b>HOTEL EXPEREINCE</b></i></p><p>Key Duties and Responsibilities:</p><ul><li>Leads the daily Food and beverage outlet operations including overall quality, service, and service staff performance of the designated outlet/s.</li><li>Provides proficient and professional Food and beverage service to the guests by meeting and exceeding their expectations.</li><li>Works daily with staff to ensure both Guest and Employee Satisfaction in the outlet by training, coaching, developing, and correcting the behavior of the Employees.</li><li>Ensures that the Food and beverage outlets run successfully and are profitable in accordance with the standards of the Hotel.</li><li>Executes outlet operations including food and beverage promotions, customer service and inventories</li><li>Leads the Front of the House staff in training the following: restaurant standards, wine service, and customer service;</li><li>Provide assistance to the F&amp;B Management in all menu preparations, kitchen rules, service standards, cleanliness, and inventory controls for F&amp;B;</li><li>Monitors the performance of outlet service staff. Supervision duties include: delegating responsibilities, scheduling, coaching and correcting, evaluating, interviewing, training, and mentoring staff;</li><li>Maintains policies and procedures. Adheres to HACCP, EOSH, and other regulatory requirements of the hotel and UAE;</li><li>Liaises with customers regarding special functions</li><li>Ensures that table appointments are impeccable and that tables are set correctly</li><li>Ensures that stations have their correct mis-en-place</li><li>Ensures that all stocks and supplies are timeously requested, correct stock levels maintained, and stored under optimum conditions</li><li>Gives feedback on guest letters and comments</li><li>Utilises manning [proper shifting &amp; vacation schedule of employees and resources in a cost-effective manner</li><li>Perform regular spot checks and inventories to investigate if cost control procedures as set by management are in place, and take corrective action when required</li><li>Assists in the execution of the strategic plan including forecasting, budget management, profit and loss accountability, cost control, and inventories;</li><li>Conducts inventory for par levels of food, beverage, and paper supplies. Assist in establishing methods for inventory control and adhere to purchasing procedures;</li><li>Continues to enhance the guest service experience through creative initiatives;</li><li>Assists in the execution of administrative functions such as reporting, forecasting, quality</li><li>assurance and departmental meetings;</li><li>Maintains and demonstrates a strong knowledge of food and beverage trends within the hospitality industry</li><li>Performs other duties as assigned</li></ul><p>Job Types: Full-time, Contract</p><p>Experience:</p><ul><li>hotel: 1 year (Preferred)</li></ul>

F&B Supervisor

Salayel Hospitality

<div>
 <strong>
  Job Summary
  <br/>
  <br/>
 </strong>
 The F&amp;B Storekeeper is responsible for the efficient receipt, storage, issuance, and inventory control of food, beverage, and related supplies. The role ensures accurate stock records, cost control, hygiene compliance, and timely support to kitchen and F&amp;B operations in line with Salayel Hospitality standards.
 <br/>
 <br/>
 <strong>
  Key Responsibilities
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Receive, inspect, and verify all food, beverage, and operating supplies against purchase orders and delivery notes
  </li>
  <li>
   Ensure proper storage of items as per FIFO, FEFO, and hygiene standards
  </li>
  <li>
   Maintain accurate stock records using inventory systems and manual logs
  </li>
  <li>
   Issue items to kitchens and outlets strictly against approved requisitions
  </li>
  <li>
   Monitor stock levels and report slow-moving, expired, or damaged items
  </li>
  <li>
   Conduct daily, weekly, and monthly stock counts and support audits
  </li>
  <li>
   Coordinate with Purchasing, Cost Control, and F&amp;B teams for stock replenishment
  </li>
  <li>
   Ensure compliance with food safety, HACCP, and Abu Dhabi municipality regulations
  </li>
  <li>
   Maintain cleanliness and organization of store areas at all times
  </li>
  <li>
   Assist in cost control measures to minimize waste and pilferage
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Requirements &amp; Qualifications
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Minimum 2&ndash;4 years of experience as an F&amp;B Storekeeper in a hotel, restaurant, or hospitality group
  </li>
  <li>
   Good knowledge of F&amp;B inventory management, storage practices, and cost control
  </li>
  <li>
   Familiarity with FIFO/FEFO, expiry tracking, and stock rotation
  </li>
  <li>
   Experience using inventory or ERP systems is an advantage
  </li>
  <li>
   Basic computer skills (Excel, inventory software)
  </li>
  <li>
   Physically fit and able to handle store operations
  </li>
  <li>
   Good communication skills in English
  </li>
  <li>
   UAE experiences preferred
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  What We Offer
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Competitive salary package
  </li>
  <li>
   Stable working environment within a growing hospitality group
  </li>
  <li>
   Career growth opportunities
  </li>
  <li>
   Supportive team culture
  </li>
 </ul>
</div>


F&B Store Keeper

Maison Samira Maatouk

<p>Are you passionate about building successful food brands, driving product performance, and creating exceptional customer experiences?</p><p>We are looking for an experienced <b>Product Manager</b> to lead the growth and management of our premium food and beverage portfolio. This is an exciting opportunity for a commercially driven professional with a strong <b>F&amp;B/FMCG background</b> who understands product lifecycle management, digital commerce, and warehouse operations.</p><p><b>Key Responsibilities</b></p><ul><li>Develop and execute product strategies to maximize sales, profitability, and market share.</li><li>Manage the complete product lifecycle from planning and sourcing to launch and performance optimization.</li><li>Analyze market trends, customer insights, and competitor activities to identify new business opportunities.</li><li>Work closely with Procurement, Sales, Marketing, Operations, and Supply Chain to ensure successful product execution.</li><li>Plan and implement online marketing campaigns across digital channels to increase brand awareness and online sales.</li><li>Collaborate with e-commerce platforms and digital partners to optimize product visibility and conversion rates.</li><li>Monitor product pricing, promotions, margins, and overall commercial performance.</li><li>Ensure effective inventory planning and stock availability while minimizing excess inventory.</li><li>Coordinate with warehouse operations to maintain efficient stock movement, inventory accuracy, and timely product distribution.</li><li>Monitor product quality, compliance, packaging, and labeling standards.</li><li>Prepare sales forecasts, demand planning, and performance reports for senior management.</li><li>Identify opportunities to improve operational efficiency and customer satisfaction.</li></ul><p><b>Requirements</b></p><p>Bachelor's Degree in Business, Marketing, Supply Chain, or a related field.<br/>Minimum <b>5+ years of experience</b> as a Product Manager within the <b>F&amp;B or FMCG industry</b>.<br/>Strong understanding of food products, retail operations, and consumer behavior.<br/>Hands-on experience in <b>digital marketing</b>, online sales platforms, and e-commerce management.<br/>Good knowledge of warehouse operations, inventory management, and supply chain processes.<br/>Strong analytical, commercial, and negotiation skills.<br/>Excellent communication and stakeholder management abilities.<br/>Advanced knowledge of Microsoft Excel and ERP systems (SAP Business One experience is an advantage).<br/>Ability to work in a fast-paced and dynamic business environment.</p><p>Pay: AED12,000.00 - AED15,000.00 per month</p><p>Ability to commute/relocate:</p><ul><li>Abu Dhabi: Reliably commute or planning to relocate before starting work (Preferred)</li></ul><p>Application Question(s):</p><ul><li>Do you have previous experience as Product Manager in F&amp;B Industry ?</li></ul><p>Experience:</p><ul><li>F&amp;B : 4 years (Preferred)</li></ul><p>Work Location: Hybrid remote in Abu Dhabi (Abu Dhabi)</p>

Product Manager

algahwaalarabiya

<div>Al Gahwa Al Arabiya is looking for a dynamic, creative, and results-driven <b>Marketing Executive</b> to join our growing team. We are seeking a professional with <b>3&ndash;5 years of proven experience in the coffee and Food &amp; Beverage (F&amp;B) industry</b> who can develop and execute innovative marketing strategies that enhance brand awareness, increase customer engagement, and drive business growth.<p><b>
Candidates who are available to join immediately will be given preference.</b></p>
Key Responsibilities<ul><li>
Develop and implement strategic marketing plans to promote the company's coffee products, coffee equipment, and caf&eacute; business.</li><li>
Plan and execute digital marketing campaigns across social media platforms, Google Ads, email marketing, and other online channels.</li><li>
Create engaging content for social media, websites, promotional materials, and marketing campaigns.</li><li>
Coordinate product launches, seasonal promotions, in-store campaigns, and brand activation events.</li><li>
Build and maintain the company's brand identity across all marketing channels.</li><li>
Conduct market research to analyze customer trends, competitor activities, and new business opportunities within the coffee and F&amp;B sector.</li><li>
Work closely with the sales and operations teams to develop campaigns that increase footfall, customer engagement, and revenue.</li><li>
Manage relationships with advertising agencies, designers, photographers, influencers, and media partners.</li><li>
Monitor marketing campaign performance using analytics and prepare reports with recommendations for continuous improvement.</li><li>
Ensure all marketing activities align with the company's business objectives and brand standards.</li></ul><br>
<b>
Requirements</b><br>
<br>
Requirements<ul><li>
Bachelor's degree in Marketing, Business Administration, Communications, or a related field.</li><li><b>
3&ndash;5 years of proven marketing experience in the coffee and Food &amp; Beverage industry.</b></li><li>
Strong understanding of coffee shop marketing, customer engagement, retail promotions, and brand development.</li><li>
Experience in digital marketing, social media management, SEO, online advertising, and content creation.</li><li>
Knowledge of marketing analytics tools and campaign performance measurement.</li><li>
Excellent communication, presentation, and organizational skills.</li><li>
Creative mindset with strong attention to detail and the ability to manage multiple projects.</li><li>
Proficiency in Microsoft Office and marketing tools; experience with graphic design software (Adobe Creative Suite or Canva) is an advantage.</li><li>
Ability to work independently and collaboratively in a fast-paced environment.</li><li><b>
Immediate joiners are highly preferred.</b></li></ul><br>
<b>
Benefits</b><br>
<br>
What We Offer<ul><li>
Competitive salary based on qualifications and experience.</li><li>
Employment visa and benefits as per UAE Labour Law.</li><li>
Professional development and career growth opportunities.</li><li>
A collaborative and innovative work environment.</li><li>
Opportunity to contribute to the growth of a leading coffee and F&amp;B company.</li></ul><p>
If you have a passion for coffee, a strong background in F&amp;B marketing, and the expertise to create impactful marketing campaigns, we encourage you to apply.</p></div><p></p>

Digital Marketing Executive

Quest Restaurant Management LLC

<ul><li>Provide a professional level of service of food and beverage items to guests for dine-in, take away and delivery without compromising the quality or presentation of food</li><li>Have a detailed knowledge of all menu items, together with the ability to discuss the menu, ingredients, and daily or periodical promotions with customers</li><li>Cross-train for all F&amp;B service positions including table service (dine-in) &amp; call centre in the capacity of server /waiter/tress, whenever possible and following the correct procedures</li><li>Train in the use of the POS for delivery and dine-in orders, and assist in operation of the POS as required</li><li>Ensure dining area, service area, toilets and all common areas of the restaurant are clean and clear at all times</li><li>Carry plates, glasses and cutlery in a professional, safe way</li><li>Keep service stations tidy and clean at all times</li><li>Ensure that all work is executed in accordance with the prescribed Standard Operating</li><li>Procedures and Policies detailed in the Employee Handbook</li><li>Create and maintain a sound working relationship with all colleagues and personnel</li><li>Report to Supervisor or Branch Manager prior to leaving your station for break or at the end of the shift</li><li>Ensure all orders are received and processed accurately</li><li>Follow the SOP&rsquo;s provided relating to Service and Telephone Orders</li><li>Ensure you repeat the order to the customers and confirm each menu item and modifier choice verbally</li><li>Ensure all payments are received and processed accurately</li><li>Be familiar with the menu items, the ingredients, allergy information, promotions and if any menu item or ingredient is not available</li><li>Provide assistance and guidance to customers on all items of the menu (display an expert knowledge of all menu items)</li><li>Each service team member is obliged to promote additional menu items, make suggestions or recommendations and always aim to increase sales through upselling, suggestive selling and excellent customer service at all times</li><li>To be informative, friendly, communicative and professional with guests</li><li>Ensure that you update the Dispatcher, drivers and call center/service team with accurate customer address information as required</li><li>Ensure correct handling of all menu items ready for dine-in or take away, and complete</li><li>Adherence to quality standards</li><li>Ensure all tables are cleared and cleaned as quickly as possible after guests depart</li><li>To immediately bring to the attention of the Branch Manager or Supervisor the details of any issue, accident, complaint or equipment failure</li><li>To process the payment of all orders by cash or credit payment (including deliveries)</li><li>Close the POS at the end of the shift and count the collected cash and credit payments</li><li>Prepare the sales summary at the end of the day with all required details (according to the format provided)</li><li>Cross check the cash and credit payment in the summary and compare it to the readout from the POS then check the actual amount of the cash and credit card slips</li><li>Prepare the remittance of funds and deposit the collected funds in the drop box safe (if available)</li><li>Secure and arrange the cash float for money exchange</li><li>Prepare records of petty cash payments, with all supporting documents, and report to the Branch Manager or Supervisor</li><li>Immediately inform the Branch Manager of any suspicious circumstances or irregularities</li><li>Ensure change and floats are correct</li><li>Ensure drivers have sufficient change funds whilst on delivery duty, and ensure such amounts are returned in full at the end of their shifts</li><li>To identify potential new delivery areas and offices, buildings, and residential/commercial areas in which to distribute menus, flyers and promotional material</li><li>To conduct customer feedback calls following successful delivery to new delivery customers within a maximum of 24 hours</li></ul><p>Job Type: Full-time</p><p>Pay: AED4,000.00 - AED5,000.00 per month</p><p>Work Location: In person</p>

Waitress/Service Crew (Arabic Speaker)

Dusit

<div><div><div><div><h3 class="jobSectionHeader"><b>Job Description</b></h3>
<p>PRIMARY RESPONSIBILITIES:</p>
<ul><li>Prepares, cooks and serves any food delegated as your responsibility ensuring that the highest possible quality is maintained and that agreed standards for food preparation and presentation are met at all times.
</li><li>Prepares appetizers plus meat and vegetables for entrees, as well as help with the proper presentation of the food.
</li><li>Adheres to company procedures in regards to temperature checks, food labelling and dating, cleaning schedules and hygiene regulations at all times and ensuring that all records of such are updated and kept.
</li><li>Assists with the acceptance and storage of deliveries and that all-relevant company procedures are adhered to.
</li><li>Maintains work area to a clean, hygienic and tidy state at all times.
</li><li>To have an understanding of menu planning, writing and the implementation of stock controls and how this enables the kitchen to meet Gross Profit %.
</li><li>Familiarizes with the opening and closing procedures of the kitchen and carry them out as rotated.
</li><li>Implements cost savings procedures in electricity, operating supplies and other controllable costs in relation to kitchen operation.
</li><li>To be punctual for work and report directly to the Supervisor or Manager on duty.
</li><li>Maintains a grooming standard at all times whether in the public eye or back areas.
</li><li>Reports any unusual incident, guest complaints, lost and found, breakage and losses to the superiors.
</li><li>Trains, coaches and counsels junior members of kitchen staff effectively and conducts on-the-job training for all kitchen personnel.
</li><li>Provides assistance to co-employees within food &amp; beverage and amongst other departments in the performance of tasks to foster team work and success for the Hotel.
</li><li>Attends pre-meal briefing and de-briefing daily, the monthly F&amp;B Staff Meeting as well as other training sessions organized by the hotel.
</li><li>Performs other tasks as assigned by superiors.</li></ul>
<p>REPORT LINE &amp; COMMUNICATION:</p>
<ul><li>To assist the Chef de Partie in ensuring that all culinary standards in that section comply with Hotel Policies and Procedures and Minimum Standards.
</li><li>To maintain good working relationships with colleagues and all other departments.</li></ul>
<p>OTHERS</p>
<ul><li>Continuous learning through own IDP.
</li><li>Any other duties as may be assigned by the superior.</li></ul>
<p>ACCOUNTABILITIES</p>
<ul><li>Represents Dusit&rsquo;s brand and its values at all times. We will establish relationships and foremost and we will deliver an exceptional guest experience and promote Thai graciousness.</li></ul>
<p>COMPANY&rsquo;S CULTURE</p>
<ul><li>Communicate and fully embracing the Company&rsquo;s culture (our Vision, our Mission and our Values), leads by example and cascade to all your subordinates. &ndash; &ldquo;Proud to belong and to contribute&rdquo;</li></ul>
<p>CONFIDENTIALITY</p>
<ul><li>Ensure confidentiality and secure storage of all intellectual property and data bases, both hard copy and electronic. Adhere to Dust Internet and E-mail policy. Ensure Hotel, Customer and Staff information or transactions are kept confidential during or after employment with the company.</li></ul>
<p>JOB REQUIREMENT:</p>
<ul><li>At least 2 years of Demi Chef de Partie or Commis I experiences in a 5 star hotel
</li><li>Have a strong working knowledge of western and other Asian Cuisine
</li><li>Strong understanding of HACCP, displays a high level of food and personal hygiene
</li><li>Demonstrates real passion for menu planning and leadership</li></ul><br>
</div><div><div>
</div></div></div><div><div><div><h2 class="jobSectionHeader"><b>Information</b></h2>
<div><ul><li><div><div>Date Posted</div>
<div>July 28, 2026</div>
</div></li><li><div><div>Location</div>
<div><div>Dusit Thani Abu Dhabi
</div></div></div></li><li><div><div>Division</div>
<div><div><div>Food and Beverage
</div></div></div></div></li><li><div><div>Minimum Experience</div>
<div>2 Year</div>
</div></li><li><div><div>Qualification</div>
<div>Bachelor Degree</div>
</div></li><li><div><div>Career Level</div>
<div>Officer</div></div></li></ul></div></div></div></div></div></div>

Demi Chef De Partie-Hot Kitchen

TASHA RESTAURANT

<p><b>Job Title: Cashier</b><br/><b>Location: Abu Dhabi</b></p><p><b>Responsibilities:</b></p><ul><li>Process customer orders and payments accurately through the POS system.</li><li>Handle cash, credit card, and other payment transactions efficiently.</li><li>Ensure all bills and receipts are issued correctly.</li><li>Maintain accurate records of daily sales and cash transactions.</li><li>Balance cash drawer at the beginning and end of each shift.</li><li>Assist customers with inquiries regarding menu items, prices, and promotions.</li><li>Coordinate with kitchen and service staff to ensure orders are processed correctly.</li><li>Maintain a clean and organized cashier counter and work area.</li><li>Report any discrepancies, shortages, or system issues to management immediately.</li><li>Provide friendly and professional customer service at all times.</li></ul><p><b>Requirements:</b></p><ul><li>Minimum 1 year of experience as a Cashier, preferably in a restaurant or F&amp;B environment.</li><li>Experience using POS systems and handling cash transactions.</li><li>Good numerical and basic computer skills.</li><li>Strong attention to detail and accuracy.</li><li>Good communication and customer service skills.</li><li>Ability to work in a fast-paced environment.</li><li>Honest, reliable, and trustworthy.</li><li>Ability to work flexible shifts, including weekends and holidays.</li><li>Professional appearance and positive attitude.</li></ul><p>Job Type: Full-time</p><p>Pay: AED2,000.00 - AED2,500.00 per month</p><p>Work Location: In person</p>

Male Cashier

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