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assistant housekeeping manager

catering supervisor

Four Seasons

<div><p><b>About Four Seasons:
</b></p><p>Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.
<br>
<br>
At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.</p>
<p></p><p><b>About the location:
</b></p>In a vibrant urban community right on the water, Four Seasons Hotel Abu Dhabi at Al Maryah Island welcomes guests with bright, open spaces, embracing expansive views of the city skyline and the sparkling waves of the Arabian Gulf. On dynamic, upscale Al Maryah Island &ndash; Abu Dhabi&rsquo;s business and lifestyle destination &ndash; Four Seasons is located within a 34-storey glass tower, both high-tech and environmentally advanced. Sophisticated new concepts throughout the Hotel define Four Seasons as Abu Dhabi&rsquo;s most exciting waterfront location. Blending urban chic and understated luxury, we offer 200 light-filled accommodations, including 38 suites &ndash; all with water views. With six creative restaurants and lounges, this is Al Maryah Island&rsquo;s premier location for stylish entertaining. Every moment is elevated by thoughtful Four Seasons service, anticipating each guest&rsquo;s unique personal needs &ndash; whether the goal is relaxing on vacation or staying efficient for business.
<p></p><p><b>About the role
</b><br>
The Director of Catering and Conference Services will oversee all aspects of a profit and service driven Catering Sales Department.</p>
<p></p><p><b>What you will do
</b></p><p><b>Main Duties/Description:
</b></p><p>1. To oversee all aspects of a profit and service driven Catering and Conference Services Department.</p>
<p>2. Supervision of the conference services, catering sales and administrative staff in their day-to-day roles. Including maintaining and monitoring the accuracy and effectiveness of all written communications. These include but are not limited to: Banquet Event Orders, Resumes, Daily Events Report, Golden Sales &amp; Catering Input Standards, and Guest at Leisure Reports.</p>
<p>3. Review for accuracy and assign to the Conference Services Managers all booking turnovers from the Sales Department.</p>
<p>4. Prepare with analysis the Catering and Conference Services weekly 3-Month financial forecast, month end financial summaries, and contribute to the annual Marketing Plan and Budget.</p>
<p>5. The ability to assist in developing and executing projects for assigned market areas to increase catering activity, volume and profit.</p>
<p>6. Act as the liaison for all vendor/supplier related clients&rsquo; needs, (i.e. Audio Visual, Florists, Entertainment, Transportation, DMC, and Off-site Locations etc.).</p>
<p>7. Complete periodic audits of the Account and Booking Data in Golden Sales &amp; Catering to include but not exclusive to Conflict Report, Account Traces, Post Conference Reports.</p>
<p>8. Evaluate current sales practices and make recommendations to maximize the profitability of the Catering and Conference Services resources.</p>
<p>9. Oversee the quarterly administration and seek new ways to motivate and maximize revenues with the Catering and Conference Services Incentive plans.</p>
<p>10. Finalize the requirements of personally booked or assigned Catering and Conference Services bookings while maximizing revenue potential through up selling and ensuring effective communication both written (Resumes, BEO, Daily Reports) and personal contact with all departments for the success of the event. Ensure accuracy of Banquet Checks and provide bill review on completion of program or event.</p>
<p>11. Supervise the execution of banquet events. Review all function space with banquet manager and when necessary head house attendant. Ensure satisfaction of client at the outset of all events. Make timely and impromptu decisions, which balance client&rsquo;s needs with the financial, safety and staffing goals of the hotel.</p>
<p>12. Find solutions to the inevitable challenges and glitches that arise while groups are on property and keep Commercial Director and Planning Committee promptly and fully informed of all problems or unusual matters so prompt corrective action can be taken where appropriate.</p>
<p>13. Maintain knowledge of hotel facilities, capacities and dimensions of meeting space and basic operational needs of all operating departments.</p>
<p>14. Plan and/or attend and/or participate in meetings with hotel staff and clients, including but not exclusive to: Morning Operations Briefing, Morning CS Briefing, Resume Meeting, Banquet Event Order Meeting, Sales Meeting, Pre-Convention Meetings, Bi-Monthly Board of Operations, Planning Visits, and Menu Tastings.</p>
<p>15. Conduct performance evaluations and mentor Conference Service Managers, and Administrative Assistants to develop and prepare Managers and Staff for future promotion and possible transfer within Four Seasons. Facilitate and monitor training, recommend the hiring, terminating, or disciplining of any Catering or Conference Services employee.</p>
<p>16. Respond according to the crisis management plan to any resort emergency or safety situation.</p>
<p>17. Comply with Four Seasons standards for sales and marketing (commercial), while working harmoniously and professionally with co-workers and planning committee.</p>
<p>18. Comply with Four Seasons Category One and Two Work Rules and Standards of Conduct as set forth in EmPact.</p>
<p>19. Assist with all inquiries within the sales, marketing and catering department, including assistance with high telephone volume and walk-in site inspections.</p>
<p>20. Maintain an active and visible role in the local business and social community to generate new business, recruit future employees and managers, and support the public relations efforts of the resort.</p>
<p>21. Periodically host and ensure maximum effectiveness of Banquet Event Order Meetings, and Resume meetings.</p>
<p>22. Perform other tasks or projects as assigned by hotel management.</p>
<p>23. Proven interpersonal skills with a track record of successful client interactions.</p>
<p>24. Ability to work long and irregular hours, weekends, and evenings.</p>
<p>25. Able to negotiate, organize, delegate &amp; work under pressure</p>
<p>26. Basic knowledge of audio-visual equipment, telecommunication technology etc.</p>
<p>27. Knowledge of Golden Sales &amp; Catering Software.</p><br>
<p><br>
<b>Standard Duties:
</b></p><p>1. To provide a friendly and professional service that always exceeds guests&rsquo; expectations.</p>
<p>2. To ensure you read the hotel's employee handbook and have an understanding of and adhere to the hotel's rules and regulations and in particular, the policies and procedures relating to Fire, Hygiene, Health and Safety.</p>
<p>3. To undertake other duties and responsibilities which, while outside the normal routine, are within the overall scope of the position.</p>
<p>4. To report for duty punctually wearing professional attire. To maintain a high standard of personal appearance and hygiene and adhere to the hotel and department personal appearance standards.</p>
<p>5. To comply with local legislation as required.</p>
<p>6. To maintain good working relationships with your colleagues and all other departments through working by The Golden Rule.</p>
<p>7. To respond to any changes in the division as dictated by the needs of the industry, company or hotel.</p>
<p>8. To be flexible and extend job duties to carry out any other reasonable duties and responsibilities within the job capability as assigned, including redeployment to alternative departments/areas if required, to meet business demands and guest service needs.</p>
<p>9. Conduct and attend training sessions as outlined.</p>
<p>10. Perform other tasks or projects as assigned by the Commercial Director or Assistant Director of Food &amp; Beverage.</p>
<p></p><div><b>What you bring
</b><br>
<ul><li>A minimum of 2&ndash;3 years&rsquo; experience in a similar role within a luxury brand, preferably with strong knowledge of the UAE market</li></ul></div>
<ul><li>Knowledge of Catering Sales operations, hygiene standards, and cost control procedures</li></ul>
<ul><li>Strong leadership, organizational, and financial management skills.</li></ul>
<ul><li>Excellent communication, interpersonal, and guest service skills</li></ul>
<ul><li>Ability to work in a fast-paced environment and as part of a team</li></ul>
<ul><li>Proficient in English (speaking, reading, writing); Arabic language is a plus</li></ul><br>
<div><br>
<b>What we offer:
</b><br>
<ul><li>Competitive Salary, wages, and a comprehensive benefits package
</li><li>Excellent Training and Development opportunities
</li><li>Employee Discount for stays at any Four Seasons worldwide
</li><li>Complimentary Laundry/Dry Cleaning for Business Attire
</li><li>Complimentary Employee Meals</li></ul></div>
<ul><li>and so much more!</li></ul>
<p></p><p><b>Schedule &amp; Hours:
</b></p><ul><li>This is a full-time role</li></ul></div><p></p>

Director of Catering and Conference Services

Farah Experiences

<div><div><div><p><b>Join us at Miral Experiences!
</b></p></div><div><p>Miral Experiences is a region&acirc;&euro;&trade;s leader in the management and operation of world-class, award-winning immersive attractions and experiences across Abu Dhabi. Our diverse portfolio includes some of the most iconic entertainment and leisure destinations, including Ferrari World Yas Island Abu Dhabi, Yas Waterworld Yas Island Abu Dhabi, Warner Bros. World&acirc;&bdquo;&cent; Yas Island Abu Dhabi, SeaWorld Yas Island Abu Dhabi, CLYMB&acirc;&bdquo;&cent; Yas Island Abu Dhabi, and TeamLab . Phenomena Abu Dhabi, and CLYMB&acirc;&bdquo;&cent; Abu Dhabi, as well as cultural treasures like Qasr Al Watan.
</p></div><div><p>We specialize in crafting unique experiences that cater to all tastes and ages, delivering a seamless blend of thrills, joy, and discovery. Our attractions are designed to ignite the imagination and create unforgettable memories for visitors from around the world. Whether you're seeking excitement, relaxation, or cultural enrichment, we offer something for everyone.<br>
</p></div><p></p><div><p><b>About the Role
</b></p></div><div><div>To ensure a smooth and efficient operation in the Food &amp; Beverage Department in relation to the Company Core Process, thus directly impacting the delivery of the experience. This role mainly involves food preparation work and basic cooking under the supervision of a senior chef rotating through various kitchen sections. Key responsibilities include maintaining high standards of hygiene, ingredients preparation, measuring dish ingredients and portioning sizes accurately, and dealing with deliveries and stock rotation.
</div></div><div></div><div><p><b>Key Responsibilities
</b></p></div><div><ul><li><div>Maintain a high standard of specified work in accordance with the Senior Chef&acirc;&euro;&trade;s instructions
</div></li></ul></div><div><ul><li><div>Prepare, cook and serve food delegated whilst ensuring that the highest possible quality is maintained and that agreed standards for food preparation and presentation are met at all times under guidance from a senior chef
</div></li></ul></div><div><ul><li><div>Measure ingredients and size portions accurately
</div></li></ul></div><div><ul><li><div>Operate large-volume cooking equipment such as grills, deep-fat fryers, or griddles
</div></li></ul></div><div><ul><li><div>Clean food preparation areas, cooking surfaces, and utensils
</div></li></ul></div><div><ul><li><div>Verify that prepared food meets requirements for quality and quantity
</div></li></ul></div><div><ul><li><div>Stock and restock workstations and display cases
</div></li></ul></div><div><ul><li><div>Monitor stock movement and place timely ordering/ requisition
</div></li></ul></div><div><ul><li><div>Aid in achieving food cost, minimize spoilages kitchen standard and overall objectives
</div></li></ul></div><div><ul><li><div>Carry out daily and weekly procedures, including temperature checks, food labeling/dating and storage
</div></li></ul></div><div><ul><li><div>Remove any hazards and make safe any defects in the kitchen or its equipment and report any problems to a Senior Chef
</div></li></ul></div><div><ul><li><div>Keep high standards of personal hygiene, clean uniform and overall HACCP standards
</div></li></ul></div><div><ul><li><div>Adhere to company procedures in regards to temperature checks, food labeling/ dating, cleaning schedules and hygiene regulations at all times whilst ensuring that all records of such are maintained
</div></li></ul></div><div><ul><li><div>Assist with the acceptance and storage of deliveries and that all relevant company procedures are adhered to
</div></li></ul></div><div><ul><li><div>Maintain understanding of menu planning, importance and implementation of good stock controls/ stock management (FEFO)
</div></li></ul></div><div><ul><li><div>Maintain familiarity with opening and closing procedures of the kitchen and carry them out as rotated
</div></li></ul></div><div><ul><li><div>Keep high standards of cleanliness on section where assigned, also to assist in any job regarding hygiene or cleanliness asked for by a Senior Chef
</div></li></ul></div><div><ul><li><div>Maintain full awareness and adherence of all health and safety/ hygiene control including chemicals used at work regulations
</div></li></ul></div><div><ul><li><div>Maintain full awareness/ knowledge of and ability to act upon any kitchen emergencies
</div></li></ul></div><div><ul><li><div>Maintain overall food safety, sanitation, health, and safety standards in work areas
</div></li></ul></div><div><ul><li><div>Comply with all company policies and procedures
</div></li></ul></div><div><ul><li><div>Attend necessary trainings, workshops etc. for self-development
</div></li></ul></div></div><div></div><div><div><p><b>Qualifications &amp; Experience
</b></p></div><div><p><b>Essential
</b></p></div><div><ul><li><div>Basic Hospitality or Catering training
</div></li></ul></div><div><ul><li><div>A foundation degree in Culinary Arts Management
</div></li></ul></div><div><ul><li><div>Previous On the Job experience/ apprenticeship in food preparation and kitchen organization
</div></li></ul></div><div><ul><li><div>Basic cooking skills
</div></li></ul></div><div><ul><li><div>Knife skills requiring coordination, precision and speed
</div></li></ul></div><div><ul><li><div>Food preparation skills - basic sauces, salads/ cold starters, hot dishes, pastry, roasting, etc.
</div></li></ul></div><div><ul><li><div>Good working familiarity with use of kitchen equipment
</div></li></ul></div><div><ul><li><div>Ability to communicate in English
</div></li></ul></div><div><ul><li><div>Ability to work under pressure/ remain calm while multi-tasking
</div></li></ul></div><div><ul><li><div>Ability to work quickly and efficiently
</div></li></ul></div><div><ul><li><div>Ability to work with different nationality<br>
</div></li></ul></div><p></p><div><p><b>Desirable
</b></p></div><div><ul><li><div>Diploma in Hospitality &amp; Catering
</div></li></ul></div><div><ul><li><div>Diploma in Professional Cookery
</div></li></ul></div><div><ul><li><div>Certificate in additional international cuisine
</div></li></ul></div><div><ul><li><div>Basic Food Hygiene, HACCP certification
</div></li></ul></div><div><ul><li><div>At least two years&acirc;&euro;&trade; work experience in kitchen setting at a restaurant or hotel
</div></li></ul></div><div><ul><li><div>Versatility in all sections/stations of the kitchen &acirc;&euro;&ldquo; vegetable, meat, fish, pastry, butchery and so on
</div></li></ul></div><div><ul><li><div>Attention to details and ability to learn on your feet and absorb lessons and put it into practice right away
</div></li></ul></div><div><ul><li><div>Ability to develop and maintain stamina and and mental toughness to cope with the stress of long working hours/ split shifts and busy service periods
</div></li></ul></div><div><ul><li><div>Ability to keep a zealous attitude for maintaining the cleanliness and safety of kitchen
</div></li></ul></div><div><ul><li><div>Creative skills and imagination to turn food pieces to desirable food items
</div></li></ul></div><div><ul><li><div>Develop physical stamina, time management<br>
</div></li></ul></div></div><div></div><div><p><b>Shape the Future with Us
</b></p></div><div><p>At Miral Experiences, we don&acirc;&euro;&trade;t just create world-class destinations - we create unforgettable memories for our guests and remarkable careers for our people.<br>
<br>
<br>
From theme parks and attractions to guest services and behind-the-scenes roles, every member of our team plays a part in delivering exceptional experiences. We&acirc;&euro;&trade;re driven by passion, powered by innovation, and committed to excellence in everything we do.<br>
<br>
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We&acirc;&euro;&trade;re looking for passionate, driven, and talented individuals who are ready to grow, lead, and make a difference. No matter your background or expertise, there's a place for you at Miral Experiences.</p></div></div>

Commis

Address Montgomerie Hotel Dubai

<p>We are looking for a proactive and experienced <b>Floor Supervisor</b> to join our growing <b>Domestic Helper Company</b>. The ideal candidate will oversee the day-to-day operations of both our office and accommodation facilities, ensuring efficient operations, a professional work environment, and high service standards.</p><p><b>Key Responsibilities:</b></p><ul><li>Supervise the daily operations of the office and accommodation facilities.</li><li>Ensure the office, common areas, and accommodation are clean, organized, safe, and well-maintained.</li><li>Coordinate and oversee domestic helpers' schedules, attendance, and daily routines.</li><li>Monitor staff performance and ensure compliance with company policies and procedures.</li><li>Maintain office supplies and coordinate facility maintenance and repairs when required.</li><li>Handle day-to-day operational issues and resolve employee concerns professionally.</li><li>Conduct routine inspections and prepare operational reports.</li><li>Coordinate with internal departments to ensure smooth and efficient operations.</li><li>Support management with administrative and operational tasks as required.</li></ul><p><b>Requirements:</b></p><ul><li>Previous experience as a Floor Supervisor, Office Supervisor, Housekeeping Supervisor, or in a similar supervisory role.</li><li>Strong leadership and team management skills.</li><li>Excellent communication and interpersonal abilities.</li><li>Good organizational, administrative, and problem-solving skills.</li><li>Ability to multitask and work effectively in a fast-paced environment.</li><li>Proficient in Microsoft Office applications.</li><li>UAE experience is an advantage.</li></ul><p>Work Location: In person</p>

Office Supervisor

Sundus

<div>
 Job Code:
 <strong>
  6192
  <br/>
  <br/>
 </strong>
 Job Title:
 <strong>
  Shift Brick Layer
  <br/>
  <br/>
 </strong>
 Location:
 <strong>
  Abu Dhabi
  <br/>
  <br/>
 </strong>
 Experience: 3+ Years in a Steel Plant as a Brick layer/mason
 <br/>
 <br/>
 Client: Government
 <br/>
 <br/>
 Contract: Direct Hire
 <br/>
 <br/>
 Education: Higher Secondary School/ ITI
 <br/>
 <br/>
 Working Days Per Week: 6 days
 <br/>
 <br/>
 Industry
 <strong>
  :
 </strong>
 Steel Manufacturing
 <br/>
 <br/>
 <strong>
  General Summary
  <br/>
  <br/>
 </strong>
 Planning, organizing and coordinating amongst the team to carry out the lining of ladle, EAF and tundish effectively.
 <br/>
 <br/>
 Around 3+ Years in a Steel Plant as a Brick layer/mason
 <br/>
 <br/>
 <strong>
  Essential Duties And Responsibilities
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Carries out duties assigned by the supervisor according to production requirements.
  </li>
  <li>
   To ensure sufficient availability of machinery, consumables and tools required for Refractory work.
  </li>
  <li>
   Ensure that the lining of vessels meant for hot applications are done with utmost care and as per the work instruction and guidance given by the supervisor.
  </li>
  <li>
   In case of any abnormalities observed during execution of work, inform the supervisor and seek guidance.
  </li>
 </ul>
</div>


Shift Brick Layer

Quest Restaurant Management LLC

<p>SENIOR SERVICE TEAM MEMBER Role</p><p>To provide a professional service to all guests, facilitating orders for food and beverages through dine-in, take away and delivery, ensuring all orders are received and placed accurately. To ensure the service area, dine-in area and common areas of the restaurant are always clean, clear from obstacles and ready for customer use and to assist in the general day-today operations of the business as required, promoting the values of the Company and ensuring the highest levels of customer satisfaction.</p><p>Reporting: Branch Supervisor and Branch Manager Specific Roles and Responsibilities</p><p>General Service Standards</p><p>&middot; Be familiar with general industry standards of service of both food and beverages</p><p>&middot; Provide a professional level of service of food and beverage items to guests for dine-in, take away and delivery without compromising the quality or presentation of food</p><p>&middot; Have a detailed knowledge of all menu items, together with the ability to discuss the menu, ingredients, and daily or periodical promotions with customers</p><p>&middot; Cross-train for all F&amp;B service positions including table service (dine-in) &amp; call centre in the capacity of server /waiter/tress, whenever possible and following the correct procedures</p><p>&middot; Always have a kind, pleasant and helpful attitude and nature, exceed expectations of guests and always smile</p><p>&middot; Train in the use of the POS for delivery and dine-in orders, and assist in operation of the POS as required</p><p>&middot; Ensure dining area, service area, toilets and all common areas of the restaurant are clean and clear at all times</p><p>&middot; Carry plates, glasses and cutlery in a professional, safe way</p><p>&middot; Keep service stations tidy and clean at all times</p><p>&middot; Ensure that all work is executed in accordance with the prescribed Standard Operating</p><p>&middot; Procedures and Policies detailed in the Employee Handbook</p><p>&middot; Create and maintain a sound working relationship with all colleagues and personnel</p><p>&middot; Report to Supervisor or Branch Manager prior to leaving your station for break or at the end of the shift</p><p>Receipt and Processing of Orders</p><p>&middot; Ensure all orders are received and processed accurately</p><p>&middot; Follow the SOP&rsquo;s provided relating to Service and Telephone Orders</p><p>&middot; Ensure you repeat the order to the customers and confirm each menu item and modifier choice verbally</p><p>&middot; Ensure all payments are received and processed accurately</p><p>&middot; Be familiar with the menu items, the ingredients, allergy information, promotions and if any menu item or ingredient is not available</p><p>&middot; Provide assistance and guidance to customers on all items of the menu (display an expert knowledge of all menu items)</p><p>&middot; Each service team member is obliged to promote additional menu items, make suggestions or recommendations and always aim to increase sales through upselling, suggestive selling and excellent customer service at all times</p><p>&middot; To be informative, friendly, communicative and professional with guests</p><p>&middot; Ensure that you update the Dispatcher, drivers and call center/service team with accurate customer address information as required</p><p>&middot; Ensure correct handling of all menu items ready for dine-in or take away, and complete</p><p>&middot; adherence to quality standards</p><p>&middot; Ensure all service stations are clear and clean at all times</p><p>&middot; Ensure all tables are cleared and cleaned as quickly as possible after guests depart</p><p>&middot; To immediately bring to the attention of the Branch Manager or Supervisor the details of any issue, accident, complaint or equipment failure</p><p>&middot; NEVER to argue, swear, shout or be disrespectful to a guest under any circumstances. If there is an issue you cannot deal with directly or are unsure about then refer the guest to the Branch Manager or Supervisor</p><p>Marketing and Business Development</p><p>&middot; To identify potential new delivery areas and offices, buildings, and residential/commercial areas in which to distribute menus, flyers and promotional material</p><p>&middot; To conduct customer feedback calls following successful delivery to new delivery customers within a maximum of 24 hours</p><p>Payment and Handling cash</p><p>&middot; To process the payment of all orders by cash or credit payment (including deliveries)</p><p>&middot; Close the POS at the end of the shift and count the collected cash and credit payments</p><p>&middot; Prepare the sales summary at the end of the day with all required details (according to the format provided)</p><p>&middot; Cross check the cash and credit payment in the summary and compare it to the readout from the POS then check the actual amount of the cash and credit card slips</p><p>&middot; Prepare the remittance of funds and deposit the collected funds in the drop box safe (if available)</p><p>&middot; Secure and arrange the cash float for money exchange</p><p>&middot; Prepare records of petty cash payments, with all supporting documents, and report to the Branch Manager or Supervisor</p><p>&middot; Immediately inform the Branch Manager of any suspicious circumstances or irregularities</p><p>&middot; Ensure change and floats are correct</p><p>&middot; Ensure drivers have sufficient change funds whilst on delivery duty, and ensure such amounts are returned in full at the end of their shifts</p><p>General Responsibilities</p><p>&middot; Ensure that the Company Policies and Procedures, as well as respective Standard Operating Procedures are followed and adhered to at all times</p><p>&middot; Thorough knowledge on various discounts and promotion offers</p><p>&middot; Receiving the food and other products from various suppliers considering the expiry dates of each products</p><p>&middot; Tracking orders both manually and through the system</p><p>&middot; Creating and reporting the daily sales report, daily incidents report and various kitchen checklist reports</p><p>&middot; Sending the daily or weekly maintenance emails to various stake holders</p><p>&middot; Controlling and deciding the whole pest controlling process</p><p>&middot; Documentation of various staffs details, EFST Certificates, etc.</p><p>&middot; To delegate or assign duties to various other junior team members</p><p>&middot; To handle the regular municipality, checkup and round ups</p><p>&middot; To follow proper Procedures and methods to handle power shut down situations</p><p>&middot; Maintain a high standard of personal hygiene and grooming, including full and clean uniform and overall clean and tidy appearance, as detailed in the Employee Handbook</p><p>&middot; Follow Company timekeeping procedures with respect to your assigned duty and shift timing</p><p>&middot; Maintain a good relationship with colleagues, on and off duty, and do not engage in any form of bullying, pestering or aggressive confrontation (verbal or physical) with any colleague (as per Company Policy)</p><p>&middot; Attend departmental meetings as requested or required</p><p>&middot; Attend to any reasonable request of the Branch Manager or Supervisor on duty</p><p>&middot; Always conduct yourself in a professional and honest manner, as you are an ambassador of the Company and you represent the restaurant to all our guests and the wider community</p><p>&middot; Be familiar with Abu Dhabi emergency services numbers and procedures in case of any accident or emergency</p><p>Self-Learning &amp; Development</p><p>&middot; Engage in Training Sessions when required</p><p>&middot; Develop detailed product knowledge</p><p>&middot; Be fully committed and dedicated to personal development and growth, working toward the achievement of performance targets on agreed periodic basis</p><p>Knowledge Management</p><p>&middot; Ensuring all processes and procedures within the restaurant are captured and are well documented and updated on a regular basis</p><p>&middot; Ensures all paperwork is kept in meticulous order and correctly executed within the Branch, complying with all management information and reporting requests and in compliance with legal/regulatory standards/requests</p><p>&middot; Ensures that all documentations are up to date and the team is following and are audited as per the set benchmarks on a regular basis</p><p>Confidentiality &amp; Ethics</p><p>&middot; Ensure full compliance with the Company&rsquo;s Confidentiality policy and Third Party Non-Solicitation policy which prohibits the sharing or discussion of sensitive information and the earning of fees through third party channels not connected with the Company;</p><p>&middot; Protection of the Company at all times in relation to informational databases, IP, secrets and strategy, as well as sensitive information, all of which may not be discussed with any unauthorised person</p><p>&middot; Ensure all sensitive client and Company information remains confidential and ensure this culture is built across the Branch</p><p>&middot; Ensure any unethical behaviour of any team member is quickly brought to the attention of Senior Management, so that it may be appropriately addressed.</p><p>Pre-requisites</p><ul><li>Associate degree in related field</li><li>3-4 years of experience in hotels/restaurants/customer service - preferred</li><li>Proficient with computers and basic programs (Microsoft Office, email)</li><li>Character requirements</li></ul><p>- Pleasing Personality: Positive, Energetic, Motivated &amp; Optimistic</p><p>- Ability to prioritise work</p><p>- Excellent face-to-face and telephone communication skills</p><p>- Ability to handle significant stress and pressure</p><p>- Flexible and willing to work long hours</p><p>- To always conduct themselves in a professional manner</p><p>- Physically fit and able to stand and walk during the full shift</p><p>Apply using the link below:</p><p>https://craftcareers.netlify.app</p><p>Pay: AED4,900.00 - AED5,500.00 per month</p><p>Work Location: In person</p>

Senior Waiter

Muzna Food & Beverages LLC

<p><b>Key responsibilities:</b></p><p><b>Sales &amp; Revenue Generation</b></p><ul><li>Apply effective sales and upselling techniques during customer interactions to maximize rental and ancillary revenue.</li><li>Promote Insurance Products, GPS, child safety seats, fuel options, and other value-added products according to customer needs.</li><li>Ensure pricing, discounting, and offers are applied accurately as per company policy.</li><li>Contribute to achieving daily, monthly, and annual revenue targets established by management.</li></ul><p><b>Customer Experience &amp; NPS Accountability</b></p><ul><li>Deliver professional and courteous service to ensure a positive and consistent customer experience.</li><li>Take full ownership of customer complaints, coordinating with relevant departments to ensure timely resolution and avoid recurrence.</li><li>Assist customers during vehicle breakdowns or accidents, ensuring proper coordination with Roadside Assistance, Fleet, and Recovery teams.</li><li>Maintain proactive communication with customers to ensure satisfaction throughout their rental journey.</li><li>Be accountable for achieving Net Promoter Score (NPS) goals by upholding Avis UAE&rsquo;s service excellence standards.</li></ul><p><b>Rental Operations &amp; Compliance</b></p><ul><li>Follow Avis UAE Standard Operating Procedures (SOP) and company policies for all rental transactions.</li><li>Conduct thorough vehicle inspections during check-out and check-in using the Avis Inspection App or a manual checklist if required.</li><li>Coordinate with Fleet and other stations to arrange and allocate vehicles as per reservation requirements.</li><li>Verify that vehicles are clean, fueled, serviced, and meet brand presentation standards before handover.</li><li>Manage vehicle delivery and collection schedules by effectively coordinating with Drivers and Fleet staff.</li></ul><p><b>Documentation, Outstanding &amp; Financial Handling</b></p><ul><li>Accurately prepare and maintain rental agreements, reservations, and supporting documents.</li><li>Handle petty cash, daily banking, and reconciliation according to Finance SOPs.</li><li>Maintain daily branch handover &amp; communication among rotational staff for seamless operation.</li><li>Maintain and update logs for fuel card transactions, ensuring accuracy and accountability.</li><li>Manage and ensure timely clearance of outstanding Rental, Toll, Fine, and Damage charges with customers, and update records accordingly.</li><li>Follow up on overdue rental agreements and coordinate with customers, finance, legal &amp; managers to close pending transactions.</li><li>Maintain proper filing and documentation for audit readiness and compliance reviews.</li></ul><p><b>Fleet Coordination &amp; Support</b></p><ul><li>Support the Fleet Team in vehicle replacements for service, auction, and registration renewals.</li><li>Track vehicle availability and assist in fleet transfers, parking allocation, and station-level logistics.</li><li>Ensure smooth coordination between operations, workshop, and administration teams for timely fleet readiness.</li></ul><p><b>Station Administration &amp; Coordination</b></p><ul><li>Ensure seamless branch operations through proactive coordination with Head Office, Station Supervisors, and other branches.</li><li>Manage office stationery requisitions, petty cash, and operational supplies in coordination with Head Office &amp; other stations.</li><li>Maintain accurate logs for fuel card transactions, parking hours, and vehicle parking allocations at the location.</li><li>Ensure station cleanliness, safety, and presentation are maintained at all times in line with Avis brand standards.</li><li>Immediately report any maintenance, IT, or facility-related issues to the Supervisor or Head Office for resolution.</li><li>Conduct daily asset checks against system records &amp; highlight discrepancies and take corrective actions (Key Report, GPS &amp; Child Seats inventory check )</li></ul><p><b>Health, Safety &amp; Work Environment</b></p><ul><li>Promote a strong Health &amp; Safety culture by adhering to Avis UAE H&amp;S policies and safe workplace practices.</li><li>Ensure rental counters, offices, and parking zones remain clean, organized, and hazard-free.</li><li>Report any unsafe conditions, near-misses, or incidents immediately to the Supervisor.</li><li>Participate in regular H&amp;S, customer service, and operations training sessions to maintain compliance and awareness.</li><li>To adhere to quality, health and safety requirements of the organization</li><li>To participate in drills, TBTs, workshops, campaigns, trainings, etc. as required</li><li>To inform Station Manager /Rental Supervisor incase of any non compliances in quality and H&amp;S (near misses, incidents, etc.)</li><li>Perform the role of H&amp;S - First aider /Fire fighter as per certification (if trained and /or certified)</li></ul><p><b>Presentation &amp; Brand Standards</b></p><ul><li>Maintain a professional appearance, grooming, and behavior consistent with <b>Avis global brand expectations.</b></li><li>Ensure <b>customer areas and rental counters</b> are always clean, organized, and welcoming.</li><li>Display professionalism and teamwork in all communications and actions with colleagues and customers.</li></ul><p><b>Additional Responsibilities</b></p><ul><li>Prepare and submit performance and operational reports as required by management.</li><li>Provide market insights based on ground-level observations and activities.</li><li>Participate in sales, service, and system training sessions to enhance personal development.</li><li>Support management and operations with any other duties assigned to ensure smooth branch performance and customer satisfaction.</li></ul><p>Job Type: Full-time</p><p>Pay: AED4,000.00 - AED4,500.00 per month</p><p>Application Question(s):</p><ul><li>Knowledge of Rental / Travel Industry</li></ul><p>Experience:</p><ul><li>Rental / Travel industry: 2 years (Required)</li></ul><p>Language:</p><ul><li>Arabic (Preferred)</li></ul><p>Work Location: In person</p>

Rental Sales Agent

Real Estate

<p><b>Job Description:</b></p><ul><li>Safely operate a light vehicle to transport employees, clients, or materials to designated locations.</li><li>Ensure timely pickup and delivery according to the assigned schedule.</li><li>Perform daily vehicle inspections and report any mechanical issues or damages.</li><li>Keep the vehicle clean, fueled, and in good working condition.</li><li>Follow all UAE traffic laws, company policies, and safety regulations.</li><li>Maintain accurate trip records and submit required reports when necessary.</li><li>Assist with loading and unloading items when required.</li><li>Carry out other duties assigned by the supervisor.</li></ul><p><b>Requirements:</b></p><ul><li>Valid UAE Light Vehicle Driving License.</li><li>Good knowledge of UAE roads and traffic regulations.</li><li>Ability to communicate in basic English.</li><li>Punctual, reliable, and professional.</li><li>Previous driving experience is an advantage.</li></ul><p>Work Location: In person</p>

Light Vehicle Driver

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