operations manager

forklift operator

operation manager

telephone operator

bms operator

facilities operator

Engie

<b>Job Purpose:</b> <br> <br> The Data Center Facilities <b>BMS/DCIM Operator</b> is responsible to supervise and control the operation of the building management system (<b>BMS</b>) &amp; Data Center infrastructure Management (<b>DCIM</b>) System and monitor all Electrical, ELV, and fire/life safety equipment, HVAC plant activities of the Data center building services within the data center is operating at peak efficiency. Maintaining and monitoring the level of temperature in equipment's and trouble notifying against the DCIM alarms. The Operator serves as an expert technical resource reporting and interacting with onsite Engineers and any third-party vendors. Data center equipment that supports mission-critical servers must maintain better than 99.999% uptime.<br> <br> Key Responsibilities: <br> <ul> <li> Operates and maintains Building Management System (BMS) for proper function and monitors the DCIM against approved benchmarks to include; HVAC, Lighting, Fire Suppression, Generator, Plumbing, and Electrical </li> <li> Carry out routine checks for correct operation of all control equipment as directed by Facility Engineer </li> <li> Monitor the operation of the HVAC control systems using the BMS/DCIM to monitor performance. </li> <li> Adjust variables and provide adjustment as required to ensure systems are operating correctly within parameters </li> <li> Monitor and record values of HVAC systems to build up a database of records to provide data for energy efficiency improvement. </li> <li> Communicate all maintenance and repair actions in writing for information to management as required. </li> <li> Should follow the Protocols if any unexpected technical difficulties and other problems that may arise at any time. </li> <li> Monitors and verifies operation of all BMS/DCIM field devices. </li> <li> Adjusts BMS settings and parameters to meet changing conditions, i.e., Load, Environmental, Customer needs, etc. </li> <li> Records maintenance data and generates reports as needed. </li> <li> Maintains job card documentation for all Alarms or changes to systems and/or equipment. </li> <li> Monitors of fire detection alarm system, such as smoke detector, heat detector, sprinkler, and emergency exit, in coordination with Safety Function. </li> <li> Monitors of Water tank supply level alarm, air handling unit, fresh air handling unit. </li> <li> Monitors and controls the Fire pump system, motors, sewage pump, electrical system, water system in the Data Center building. </li> <li> Performs miscellaneous tasks as assigned by his Facility Engineer </li> <li> Daily checking healthiness of all facilities equipment's and keeping daily logs and records of all maintenance functions. </li> <li> Create the Job cards in CAFM (FSI) Mobile App as per Site requirements and close the Job cards which Engineer assigns. </li> <li> Responding promptly and efficiently to emergencies calls.  </li> <li> Review and understand equipment and methods of operation, Electrical systems, ELV system, fire/life safety, and other systems. </li> <li> Comply with all safety procedures and requirements </li> <li> Support any afterhours building needs and activities as required </li> <li> Attend training sessions and seminars. </li> <li> Other assigned tasks as requested. </li> </ul> <br> Skills Required: <br> <br> <ul> <li> Working knowledge of Electrical &amp; ELV systems including secondary distribution, HVAC System interior systems </li> <li> Ability to read CAD Drawings, single-line diagrams, and rough shop drawings </li> <li> Possess strong knowledge in multiple skilled trades (electrical, HVAC, plumbing, etc) </li> <li> Requires ability to analyze the operation of various infrastructure systems, determine the cause of problems/malfunctions, and take corrective actions as required </li> <li> Trained and experienced in BMS/DCIM operation. </li> <li> Vigilant with attention for detail. </li> <li> Excellent computer operation skills. </li> <li> Ability to deal with emergency situations in a calm manner. Integrity, commitment and courteous. </li> <li> Following instructions &amp; Procedures. </li> </ul> <br> <br> Personal Skills <br> <ul> <li> Good English Communication knowledge is required.  </li> <li> Good Working Knowledge of PC systems, and CAFM Mobile Apps </li> <li> Persistent and self-motivated.  </li> <li> Excellent organizational skills and initiative to learn and take on new responsibilities. </li> <li> Ability to work in a fast-paced environment with minimal supervision. </li> <li> Good problem-solving skills and ability to meet demanding time constraints. </li> <li> Self-motivated and independent. </li> <li> Excels with ambiguous situations as a chance to show leadership </li> <li> Strong team player with the ability to influence/develop/maintain relationships with internal/external contacts. </li> <li> Articulate, friendly, and diplomatic with the ability to negotiate. </li> </ul> <br> <br> Qualifications: <br> <ul> <li> 2-3 year BMS/DCIM Operator Experience in Data Center Maintenance/Operations. </li> <li> 5+ year Total Experience in BMS/DCIM.  </li> </ul> <br> Other Requirements: <br> <ul> <li> DC certifications will be an added advantage. </li> <li> Experienced in Microsoft Applications (Office, Excel, Word, Outlook) </li> </ul>

DCIM Operator

ENGIE

<div></div><div><div><div><div><div><div><div><div><div><div><div><b>Job Purpose:</b></div></div></div><div><br>
<div>
<div> The Data Center Facilities <b>BMS/DCIM Operator</b> is responsible to supervise and control the operation of the building management system (<b>BMS</b>) &amp; Data Center infrastructure Management (<b>DCIM</b>) System and monitor all Electrical, ELV, and fire/life safety equipment, HVAC plant activities of the Data center building services within the data center is operating at peak efficiency. Maintaining and monitoring the level of temperature in equipment&rsquo;s and trouble notifying against the DCIM alarms. The Operator serves as an expert technical resource reporting and interacting with onsite Engineers and any third-party vendors. Data center equipment that supports mission-critical servers must maintain better than 99.999% uptime.</div></div></div><div><br>
<div>
<div><b>Key Responsibilities:</b></div></div></div><br>
<div>
<div><ul><li>Operates and maintains Building Management System (BMS) for proper function and monitors the DCIM against approved benchmarks to include; HVAC, Lighting, Fire Suppression, Generator, Plumbing, and Electrical</li>
<li>Carry out routine checks for correct operation of all control equipment as directed by Facility Engineer</li>
<li>Monitor the operation of the HVAC control systems using the BMS/DCIM to monitor performance.</li>
<li>Adjust variables and provide adjustment as required to ensure systems are operating correctly within parameters</li>
<li>Monitor and record values of HVAC systems to build up a database of records to provide data for energy efficiency improvement.</li>
<li>Communicate all maintenance and repair actions in writing for information to management as required.</li>
<li>Should follow the Protocols if any unexpected technical difficulties and other problems that may arise at any time.</li>
<li>Monitors and verifies operation of all BMS/DCIM field devices.</li>
<li>Adjusts BMS settings and parameters to meet changing conditions, i.e., Load, Environmental, Customer needs, etc.</li>
<li>Records maintenance data and generates reports as needed.</li>
<li>Maintains job card documentation for all Alarms or changes to systems and/or equipment.</li>
<li>Monitors of fire detection alarm system, such as smoke detector, heat detector, sprinkler, and emergency exit, in coordination with Safety Function.</li>
<li>Monitors of Water tank supply level alarm, air handling unit, fresh air handling unit.</li>
<li>Monitors and controls the Fire pump system, motors, sewage pump, electrical system, water system in the Data Center building.</li>
<li>Performs miscellaneous tasks as assigned by his Facility Engineer</li>
<li>Daily checking healthiness of all facilities equipment&rsquo;s and keeping daily logs and records of all maintenance functions.</li>
<li>Create the Job cards in CAFM (FSI) Mobile App as per Site requirements and close the Job cards which Engineer assigns.</li>
<li>Responding promptly and efficiently to emergencies calls.
</li><li>Review and understand equipment and methods of operation, Electrical systems, ELV system, fire/life safety, and other systems.</li>
<li>Comply with all safety procedures and requirements</li>
<li>Support any afterhours building needs and activities as required</li>
<li>Attend training sessions and seminars.</li>
<li>Other assigned tasks as requested.</li></ul></div><br>
</div><br>
<div><div><div><b>Skills Required:</b></div></div></div><div></div><div><div><br>
<ul>
<li>Working knowledge of Electrical &amp; ELV systems including secondary distribution, HVAC System interior systems</li>
<li>Ability to read CAD Drawings, single-line diagrams, and rough shop drawings</li>
<li>Possess strong knowledge in multiple skilled trades (electrical, HVAC, plumbing, etc)</li>
<li>Requires ability to analyze the operation of various infrastructure systems, determine the cause of problems/malfunctions, and take corrective actions as required</li>
<li>Trained and experienced in BMS/DCIM operation.</li>
<li>Vigilant with attention for detail.</li>
<li>Excellent computer operation skills.</li>
<li>Ability to deal with emergency situations in a calm manner. Integrity, commitment and courteous.</li>
<li>Following instructions &amp; Procedures.</li></ul><br>
<div></div>
<div><b>
Personal Skills</b></div>
<ul>
<li>Good English Communication knowledge is required.
</li><li>Good Working Knowledge of PC systems, and CAFM Mobile Apps</li>
<li>Persistent and self-motivated.
</li><li>Excellent organizational skills and initiative to learn and take on new responsibilities.</li>
<li>Ability to work in a fast-paced environment with minimal supervision.</li>
<li>Good problem-solving skills and ability to meet demanding time constraints.</li>
<li>Self-motivated and independent.</li>
<li>Excels with ambiguous situations as a chance to show leadership</li>
<li>Strong team player with the ability to influence/develop/maintain relationships with internal/external contacts.</li>
<li>Articulate, friendly, and diplomatic with the ability to negotiate.</li></ul></div></div><div></div><div><br>
<div>
<div><b>Qualifications:</b></div></div></div><br>
<div>
<div><ul><li>2-3 year BMS/DCIM Operator Experience in Data Center Maintenance/Operations.</li>
<li>5+ year Total Experience in BMS/DCIM.</li></ul></div><br>
</div><br>
<div><div><div><b>Other Requirements:</b></div></div></div><br>
<div>
<div><ul><li>DC certifications will be an added advantage.</li>
<li>Experienced in Microsoft Applications (Office, Excel, Word, Outlook)</li></ul></div></div><div><br>
<div>
</div></div><br>
</div></div></div></div></div></div><div></div><div><div><div><div><b>Business Unit: </b>LEI RoW
</div></div></div></div><div><div><div><div><b>Division: </b>LEI RoW AMEA - UAE
</div></div></div></div><div><div><div><div><b>Legal Entity: </b>ENGIE Cofely Energy Services LLC
</div></div></div></div><div><div><div><div><b>Professional Experience: </b>Skilled ( &gt;3 experience &lt;15 years)
</div></div></div></div><div><div><div><div><b>Education Level: </b>Technical Qualification
</div></div></div></div><div><div><div><div><b>Company Name: </b>ENGIE UAE
</div></div></div></div><div><div><div><p>Why this matters to us</p>
<p>Our organisation is an equal opportunity employer and is committed to fostering a diverse and inclusive workplace. We offer reasonable accommodations upon request for individuals with disabilities.</p></div></div></div></div></div>

BMS Operator

Accor

<p>The Plant Room Operator is responsible for the safe, efficient, and continuous operation of all mechanical, electrical, and plumbing (MEP) systems within the property. This includes maintaining boilers, chillers, pumps, air conditioning systems, and other related plant equipment in accordance with hotel standards and safety regulations.</p><p><b>Key Responsibilities:</b></p><ul><li>Operate and monitor all plant room equipment including chillers, boilers, pumps, compressors, and cooling towers.</li><li>Ensure all plant systems function efficiently and in accordance with safety and operational standards.</li><li>Conduct routine inspections and preventive maintenance of equipment.</li><li>Record operating data such as temperatures, pressures, and flow rates in the logbook and report any abnormalities.</li><li>Perform minor repairs and adjustments to plant room machinery when required.</li><li>Support the Engineering team in troubleshooting and resolving maintenance issues.</li><li>Maintain cleanliness and orderliness in the plant room and mechanical areas.</li><li>Ensure compliance with environmental, health, and safety standards.</li><li>Respond promptly to maintenance requests and emergencies.</li><li>Assist in energy conservation initiatives and cost-saving measures.</li></ul><p><b>Qualifications &amp; Requirements:</b></p><ul><li>Diploma or Technical Certificate in Mechanical or Electrical Engineering.</li><li>Minimum 2&ndash;3 years of experience in a similar role within the hospitality or facilities industry.</li><li>Strong knowledge of HVAC, plumbing, and electrical systems.</li><li>Ability to read and interpret technical drawings and manuals.</li><li>Good communication and teamwork skills.</li><li>Physically fit and able to work in shifts, including weekends and public holidays.</li></ul><p><b>Core Competencies:</b></p><ul><li>Technical expertise and problem-solving skills.</li><li>Attention to detail and safety awareness.</li><li>Reliability and responsibility in handling critical systems.</li><li>Team collaboration and adaptability.</li></ul><p>Job Types: Full-time, Permanent</p>

Plant Room Operator (Engineering)

Aldar Education

<div>
 <strong>
  Job Description
  <br/>
  <br/>
 </strong>
 <strong>
  Main Duties:
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   To be responsible for the delivery of facilities and general services across the School. Delivering a 'service culture' and ensuring efficient, effective staff and resource deployment in timely manner.
  </li>
  <li>
   To ensure the school facilities are maintained to the highest standards (cleanliness, maintenance and safety) and that the support service teams are performing effectively and efficiently.
  </li>
  <li>
   To oversee the school accommodation requirements, ensuring staff are housed in accordance with school expectations, Aldar Education housing policy and allowances.
  </li>
  <li>
   To oversee efficient and cost-effective purchasing and contracting in accordance with the school budget, Aldar Education policy and school development plans.
   <br/>
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Responsibilities
  <br/>
  <br/>
 </strong>
 <strong>
  General Operations:
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   To ensure all repairs and maintenance at the School, including the inspection of required repairs and, where necessary, the appointment of external service providers in line with Aldar Education HQ guidance and Aldar Education Procurement framework, and ensuring agreed works by staff or contractors have been completed satisfactorily and following up on any deficiencies to the initial scope of works.
  </li>
  <li>
   To ensure the security and efficient operation of the school site, buildings and grounds at all times, in accordance with current Health &amp; Safety guidance, ensuring daily checks of the site are carried out by the site services team for vandalism and ensuring cleaning standards are acceptable.
  </li>
  <li>
   Implementation of issued policies, systems, processes and student safeguarding measures in conjunction with the Aldar Education HQ.
  </li>
  <li>
   To ensure school-based events and activities are effectively planned and resourced in a timely and appropriate manner.
  </li>
  <li>
   Ensure essential central services such as catering, security, maintenance, cleaning, transport, waste disposal and recycling are effectively planned and resourced throughout the year and be the point of contact for external services management.
  </li>
  <li>
   Support the OSM in utilisation of space and resources for buildings, or re-organisation of current premises.
  </li>
  <li>
   To ensure daily monitoring of the BMS and BMS alert systems (where installed) are carried out amongst the site services team.
  </li>
  <li>
   To support the OSM (and Group Housing Manager) in procuring and maintaining the Aldar Education standards of staff accommodation (where required).
  </li>
  <li>
   To act as the designated school Incident Commander and be contactable outside of normal School hours, available to attend site when required in line with the Aldar Education Critical Incident Response Protocols.
   <br/>
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Leadership &amp; Management
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   To ensure the external support service teams are performing in line with school expectations, fully resourced and delivering on their contractual obligations delivering best value for the school and high standards of service for the school community.
  </li>
  <li>
   Manage the facilities and general service teams to ensure high standards of service are maintained throughout the School and that they provide an effective service culture.
  </li>
  <li>
   Ensure each member of the Facilities &amp; General Services team partakes in professional development, appraisal and training and undergoes an individual development plan to help the school in building a high-performance team.
   <br/>
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Finance, Commercial &amp; Procurement
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   To oversee relevant budgets and expenditure, effectively manage costs, and ensure the School receives best value and service at all times in relation to facilities and building standards.
  </li>
  <li>
   To support opportunities for shared resource, cost and/or services across partner schools to ensure that the schools benefit from improved access to service teams and physical resources (ie support staff, transport etc).
  </li>
  <li>
   Ensure purchasing policy and the Delegation of Authority (DOA) processes and procedures are followed at all times.
   <br/>
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Relationship &amp; Stakeholder Management
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Ensure that schools are fully compliant with local government authority regulations to safeguard against fines of any nature as a result of non-renewal of contracts at school level.
  </li>
  <li>
   Ensure all internal and external audit actions are completed in a timely and appropriate manner.
   <br/>
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Health, Safety &amp; Environment
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   To promote a positive and proactive health and safety culture throughout their teams for health and safety.
  </li>
  <li>
   To ensure the school complies with current Health &amp; Safety legislation and/or guidelines as issued by Aldar Education HQ.
  </li>
  <li>
   To review and monitor the health and safety performance of contractors and suppliers within their respective schools.
  </li>
  <li>
   To support the OSM with environmental related aims and objectives and ensuring that they are delivered within the required timelines.
  </li>
  <li>
   Ensure all internal and external health, safety and environmental related audits are effectively completed in a timely and appropriate manner.
   <br/>
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Qualifications
  <br/>
  <br/>
 </strong>
 <strong>
  Minimum Qualifications:
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Minimum diploma / degree of higher education; or
  </li>
  <li>
   Related industry qualification, of graduate level, for the assigned functional area(s).
  </li>
  <li>
   Certificate of Facilities Management / NEBOSH or IOSH preferable.
   <br/>
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Minimum Experience:
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   At least 3 years&rsquo; experience in a mid-level position within an education or facilities service oriented industry.
   <br/>
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Job Specific Knowledge &amp; Skills:
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Fluent English communication skills, written and oral.
  </li>
  <li>
   Attention to detail with diligent follow up, and able to execute in a timely manner.
  </li>
  <li>
   Skilled in multi-tasking and handling pressure.
  </li>
  <li>
   Organizational ability, of self and others.
  </li>
  <li>
   Forethought and forward planning (particularly as this relates to local Government compliance matters).
  </li>
  <li>
   Capable of influencing people and talented in networking with cultural sensitivity.
  </li>
  <li>
   Good interpersonal skills.
  </li>
  <li>
   Strong and consistent supervisory skills.
  </li>
  <li>
   Commercial acumen.
  </li>
  <li>
   Initiate effort and energy beyond the typical work day, where the tasks require additional commitment.
  </li>
 </ul>
</div>


Facilities & Services Officer

NOVOTEL

<p>A Telephone Operator is responsible for handling incoming and outgoing calls, providing information, taking reservations, and assisting guests with their inquiries and requests. A telephone operator in a hotel plays a crucial role in providing excellent customer service and ensuring guests have a positive experience during their stay.</p>
<ul>
 <li>Answer incoming calls promptly and professionally.</li>
 <li>Transfer calls to the appropriate department or individual.</li>
 <li>Take and relay messages accurately.</li>
 <li>Provide information to guests regarding hotel services, facilities, and local attractions.</li>
 <li>Process room service orders, wake-up calls, and other guest requests.</li>
 <li>Assist with making reservations and bookings.</li>
 <li>Maintain a log of incoming and outgoing calls.</li>
</ul>

Telephone Operator

Confidential Company

<p>We are looking for 2 detail-oriented and experienced Operations Managers to oversee the operations, maintenance and tenant services of our commercial leasing portfolio, including office buildings and retail units within Dubai. You will be responsible for ensuring the leased spaces are operationally efficient, well-maintained, regulatory compliant and aligned with tenant expectations and commercial lease agreements.</p><br/><p><strong>Key Responsibilities:</strong></p><p><strong>Facilities Operations & Maintenance</strong></p><ul><li>Manage daily building operations including HVAC, electrical, MEP systems, elevators, lighting, and other essential services.</li><li>Conduct routine site inspections and implement preventative or corrective measures where needed.</li><li>Oversee multidisciplinary teams including cleaning, maintenance and security personnel to ensure efficient delivery of operations.</li><li>Conduct regular meetings with internal & external stakeholders to monitor progress of FM activities and ensure compliance with the agreed standards and requirements.</li></ul><p><strong>Tenant Liaison & Lease Compliance</strong></p><ul><li>Maintain effective communication with tenants and provide active support for any facility related concerns</li><li>Coordinate      fit-out approvals, move-ins, and handovers in collaboration with property management and asset management teams.</li></ul><p><strong>Service Contracts & Vendor Management</strong></p><ul><li>Source, negotiate, and manage contracts & SLAs for third-party services.</li><li>Evaluate vendor contracts/SLAs for cost savings opportunities.</li><li>Regularly evaluate the performance of vendors against agreed SLAs.</li></ul><p><strong>Budgeting & Cost Control</strong></p><ul><li>Review quotations, invoices and procurement to ensure cost-efficiency without compromising quality.</li><li>Track utility usage and identify opportunities for cost-saving and sustainability</li><li>Oversee the management of vendor and contractor payments, ensuring timely processing and accurate documentation.</li></ul><p><strong>Compliance & Safety</strong></p><ul><li>Ensure adherence to all relevant Dubai Municipality, RERA, Civil Defense and DEWA regulations.</li><li>Schedule and manage inspections, certifications, and licensing of all critical systems (fire safety, elevators, water tanks, etc.).</li><li>Implement health, safety, and environmental (HSE) protocols throughout commercial properties.</li></ul><p><strong>Reporting & Performance Monitoring</strong></p><ul><li>Maintain accurate records of asset condition, work orders, incidents, and compliance documentation.</li><li>Prepare monthly performance reports including service requests, operational KPIs, tenant feedback, and CAPEX plans.</li><li>Recommend upgrades or refurbishments to preserve property value and improve tenant retention.</li></ul><br/>

Operations / Facilities Manager

Accor Group

<br>Job Title<br>Telephone Operator   Guest Services and Call Handling   Dubai, UAE<br>Job Description<br>Telephone Operator   Guest Services and Call Handling   Dubai, UAE<br> <br>Position Overview<br>Sofitel Dubai The Palm is seeking a professional and service-driven Telephone Operator to manage guest calls, internal communications, and switchboard operations. Located on the iconic Palm Jumeirah, this luxury beachfront resort offers a vibrant work environment where French elegance meets Arabian hospitality. If you have a passion for guest interaction and efficient communication, this is your chance to join one of Dubai s premier hospitality teams.<br> <br>Job Details<br>Job Location: Dubai, United Arab Emirates<br>Industry: Hospitality<br>Function: Customer Service<br>Gender: Any<br>Candidate Nationality: Any<br>Candidate Current Location: Any<br>Job Type: Full Time<br> <br>Job Overview   Guest Communication and Switchboard Coordination<br>As a Telephone Operator, you will be responsible for managing all inbound and outbound guest communications, delivering wake-up calls, logging requests, and ensuring smooth coordination between departments. This role is pivotal in delivering prompt, courteous, and accurate responses that enhance the guest experience throughout their stay.<br> <br>What You ll Do<br> <br>* Answer all incoming guest calls in a warm, friendly, and professional manner<br>* Handle inquiries, guest requests, and transfers efficiently using the hotel s switchboard system<br>* Maintain accurate records of wake-up call requests and ensure timely delivery<br>* Communicate effectively with Front Office, Housekeeping, Engineering, and F&amp;B to follow up on guest needs<br>* Manage voicemail and messaging services for guests and internal departments<br>* Maintain up-to-date knowledge of hotel facilities, services, and local attractions<br>* Access guest information via the Opera system to personalize calls and assist with preferences<br>* Record and deliver messages according to standard operating procedures<br>* Ensure all telephone equipment is functioning correctly and report issues promptly<br>* Assist in emergency procedures by coordinating communication during fire alarms, evacuations, or other incidents<br> <br>Ideal Profile   Friendly, Efficient, and Organized<br> <br>* 1 2 years of experience in a similar telephone or guest services role in a hotel<br>* Fluent in English with excellent verbal and written communication skills<br>* Knowledge of Opera PMS and switchboard systems preferred<br>* Polite, calm, and composed under pressure with attention to detail<br>* Strong interpersonal skills and a commitment to guest satisfaction<br>* Multilingual abilities are an advantage<br>* Ability to multitask and maintain professionalism in high-volume environments<br><br>

Telephone Operator Guest Services and Call Handling Dubai, UAE

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