telesales executive

receptionist

sales coordinator

office administrator

customer service representative Jobs in Dubai

customer service representative

telephone operator

The First Group

<div>Job Description:
<ul><li>Ensure brand standards, policies and procedures are adhered to at all times.</li><li>
Maintain complete knowledge of all hotel features/services, hours of operations, all hotel restaurant food concepts, menu price range, dress code and ambiance, all hotel room types, numbers/names, layout appointments, amenities and locations, all hotel room rates, special packages and promotions, daily house count and expected arrivals/departures scheduled daily group activities, names and locations of meeting/banquet rooms, room availability status for any given day.</li><li>
Maintain cleanliness throughout the areas.</li><li>
Organize and implement all special needs, personal preferences and amenity distribution in accordance to the department&rsquo;s standards and procedures.</li><li>
Answer and direct all external incoming telephone calls following the standard telephone etiquettes.</li><li>
Takes In Room Dining orders from the guests over the telephone. Enters order into MICROS system.</li><li>
Communicates special instructions to the kitchen and expediters.</li><li>
Handles guests&rsquo; complaints and takes action to resolve problems.</li><li>
Accepts and relays guests messages, either manually, written or through voice mail system.</li><li>
Maintain and update Opera telephone Directory.</li><li>
Prepare any admin related tasks delegated by the line manager.</li><li>
Takes request for wake up calls and follows through to ensure guests receive their wake up call at the requested time.</li><li>
Greets guests with a cheerful and pleasant voice during the conversation.</li><li>
Responds to emergency situations calmly, effectively, according to hotel guidelines.</li><li>
Actively participate in sending and distributing all incoming and outgoing faxes and messages.</li><li>
Understand and know all SOPs for fire evacuation, your role and what is required in Emergency situation.</li><li>
Successful completion of the training / certification process.</li><li>
Develop and maintain positive and productive working relationships with other employees and departments. Support all co-workers and treat them with dignity and respect.</li><li>
Follow, comply and ensure that all guests are checked-in and out from the DTCM e-service portal and CID systems.</li><li>
Follow, comply and ensure that all service requests and incidents either requested by a guest and/or associates are logged into FCS/e-connect software in a timely manner.</li><li>
Perform any other works as and when assigned by the supervisor and/or management.</li></ul>
Desired Skill &amp; Expertise:
<ul><li>At least 1+ years experience working at the reception or as a telephone operator in a 4* property with 250+ inventory.</li><li>
1 year experience Front Office computer literacy</li><li>
Excellent communications skills with Proficiency in speaking and writing English.</li><li>
Team player with excellent planning, organizing skills and excellent problem-solving skills.</li><li>
Able to work flexible working hours with rotating shifts.</li><li>
Pleasant personality and good grooming.</li></ul></div>

Telephone Operator

The First Collection

SCA Sistemas de Control y Automatización Neumática

<div>
 As a Telephone Operator, your role is to prioritize each phone call, delivering a professional and customer-focused response to our Guests, with the aim of creating a memorable and positive experience during their stay.
 
 
 
 Key Job Responsibilities:
 
 
 
 <ul>
 <li>
 Professionally and warmly receive each Guest call, ensuring a friendly interaction.
 </li>
 <li>
 Foster effective communication with all relevant departments to ensure seamless service delivery.
 </li>
 <li>
 Address every query with politeness and courtesy, consistently exceeding Guest expectations.
 </li>
 <li>
 Greet Guests by name upon calling, adhering to the established standard.
 </li>
 <li>
 Keep abreast of the Hotel's services and local offerings, maintaining up-to-date knowledge.
 </li>
 <li>
 Cultivate awareness of Guest profiles through the Opera Guest profile system.
 </li>
 <li>
 Complete long-distance call vouchers and accurately record them on the traffic sheet.
 </li>
 <li>
 Manage the Guest wake-up call sheet, delivering calls promptly and meeting established standards.
 </li>
 <li>
 Ensure the smooth operation of the switchboard, facilitating fast and efficient internal and external call transfers.
 </li>
 <li>
 Take messages for Guests and Management in accordance with prescribed standards.
 </li>
 <li>
 Uphold environmental, health, and safety standards in alignment with organizational policies.
 </li>
 <li>
 Adhere to the company&rsquo;s environmental, health, and safety procedures and policies.
 </li>
 </ul>
</div>

Marriott International

<div>
 
 Additional Information
 
 
 
 
 Job Number
 
 25146710
 
 
 
 Job Category
 
 Rooms &amp; Guest Services Operations
 
 
 
 Location
 
 Al Maha a Luxury Collection Desert Resort &amp; Spa Dubai, Dubai Desert Conservation Reserve, Dubai, United Arab Emirates, United Arab Emirates, 118887VIEW ON MAP
 
 
 
 Schedule
 
 Full Time
 
 
 
 Located Remotely?
 
 N
 
 
 
 Position Type
 
 Non-Management
 
 
 
 POSITION PURPOSE
 
 
 
 Speaks clearly, distinctly, and with a friendly, courteous tone. Uses listening skills to put callers at ease and obtains accurate, complete information. Answers incoming calls and directs them to guest rooms through the telephone console or to hotel personnel or departments.
 
 
 Takes and distributes messages for guests, provides information on guest services, and answers inquiries about public hotel events. Provides a paging service for hotel guests and employees. Process guest wake-up calls.
 
 
 
 DUTIES AND RESPONSIBILITIES:
 
 
 
 <ul>
 <li>
 Answers incoming calls.
 </li>
 <li>
 Directs call to guest rooms, staff, or departments through the switchboard or PBX system.
 </li>
 <li>
 Places outgoing calls.
 </li>
 <li>
 Receives messages and deliver the same in timely and efficient manner.
 </li>
 <li>
 Logs all service requests, defects, incidents in GXP
 </li>
 <li>
 Provides information about hotel services to guests.
 </li>
 <li>
 Understand the telephone operator board or PBX switchboard operations.
 </li>
 <li>
 Knows what action to take when an emergency call is required.
 </li>
 <li>
 Monitors automated systems including CCTV when engineering and maintenance department is closed.
 </li>
 <li>
 Ensure room service orders are taken efficiently and accurately to be delivered as requested on time.
 </li>
 <li>
 Assists in reporting telephone equipment or service complaints and problems.
 </li>
 <li>
 Trains or assists with training new telephone operators in performance of job duties.
 </li>
 <li>
 To be fully aware of and adhere of health and safety, fire and bomb threat procedures.
 </li>
 <li>
 Multitasking abilities will always come in handy, because a switchboard operator may be asked to do other jobs as well.
 </li>
 <li>
 Must be polite and courteous while answering the phone.
 </li>
 <li>
 Keep records of calls placed and received by all departments and recording the call charges.
 </li>
 <li>
 Update all necessary information on the PMS /Opera.
 </li>
 <li>
 Upload all registered guests in house in CID (Criminal Investigation Department) system.
 
 
 </li>
 </ul>
 
 Minimum Knowledge/Experience/Training/Qualifications
 
 
 
 Qualifications: High school diploma or higher
 
 
 Specialized Knowledge: Hotel Property Management System (Opera)/ Starguest and MS
 
 
 Office
 
 
 Experience: At least 2 years working experience in a position
 
 
 relevant to the Front Office procedures from 5* hotels
 
 
 and resorts. Experience in working in remote locations is
 
 
 a strong asset.
 
 
 Individual Experience: The candidates should have one or more of the following
 
 
 
 Abilities/experiences/traits.
 
 
 
 <ul>
 <li>
 Fluency in English plus one additional language.
 </li>
 <li>
 Energetic and takes initiative. Is pro-active and persistent in
 
 
 </li>
 </ul>
 Pursuing and completing tasks. Strives to exceed expectations and goals.
 
 
 
 At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
 
 
 
 The Luxury Collection Hotels &amp; Resorts, with over 120 properties in more than 35 countries, offers the promise of authentic experiences that evoke lasting, treasured memories. Our more than 100 years of experience, beginning in 1906 under the Italian CIGA brand &ndash; a collection of Europe's most celebrated and iconic properties &ndash; serves as a solid foundation as we continuously evolve to exceed the desires of the luxury traveler.
 
 
 From legendary palaces and remote retreats to timeless modern classics, each luxury hotel and resort is a unique and cherished expression of its locale &ndash; a portal to the destination&rsquo;s cultural charms and treasures. If you are someone with an appreciation for evocative storytelling, a keen interest and passion for this destination's heritage, and a desire to deliver genuine, personalized, and anticipatory hospitality, then we invite you on our journey. In joining The Luxury Collection, you join a portfolio of brands with Marriott International.
 
 Be
 
 where you can do your best work,
 
 begin
 
 your purpose,
 
 belong
 
 to an amazing global team, and
 
 become
 
 the best version of you.
</div>

At Your Service (Arabic Speaking)

KAELO Group LLC FZ

We are looking for a receptionist to join our team at Max Core Poly Clinic in Business Bay, Dubai. The ideal candidate will be presentable, professional, and possess excellent communication and organizational skills. Immediate joining is preferred.Job Responsibilities:<ul><li>Greet and welcome patients and visitors in a friendly and professional manner</li><li>Manage the front desk, answer phone calls, and handle inquiries efficiently</li><li>Schedule and confirm patient appointments</li><li>Maintain patient records and manage the clinic&rsquo;s database</li><li>Assist in insurance verification and processing when needed</li><li>Coordinate with doctors, nurses, and administrative staff</li><li>Ensure the reception area is clean, organized, and presentable</li><li>Handle patient check-ins, check-outs, and billing procedures</li></ul>Requirements:<ul><li>Minimum 1 year of experience in a similar receptionist or front desk role (medical/clinic experience is an advantage)</li><li>Good communication skills in English (Tagalog is a plus)</li><li>Professional appearance and courteous behavior</li><li>Knowledge of clinic management software is a plus</li><li>Able to multitask and work under pressure</li><li>Must be currently based in the UAE and ready to join immediately</li></ul>Job Type: Full-timePay: AED2,500.00 per monthAbility to commute/relocate:<ul><li>Dubai: Reliably commute or planning to relocate before starting work (Required)</li></ul>Experience:<ul><li>Receptionist: 1 year (Required)</li></ul>Language:<ul><li>Tagalog (Required)</li></ul>

Receptionist & Telesales

West Avenue Visa Services

Job Title: Telecaller / Telecalling ExecutiveExperience Required: Minimum 1 Year Job Type: Full-Time Languages Required: Hindi &amp; English (must) Industry: [e.g., Sales, Customer Service, Real Estate, Education &ndash; customize as needed]Job Summary:We are looking for a Telecalling Executive who is fluent in Hindi and English, with at least 1 year of experience in a telecalling or telesales role. The ideal candidate will be responsible for calling potential customers, explaining services/products, and generating leads or sales.Key Responsibilities:<ul><li>Make outbound calls to prospective customers to promote products/services</li><li>Explain offerings clearly and confidently in both Hindi and English</li><li>Answer incoming calls and resolve customer inquiries or complaints</li><li>Follow up with leads/customers as needed to close deals or gather feedback</li><li>Maintain a daily call log and update CRM or internal database systems</li><li>Meet daily/weekly/monthly call targets and performance goals</li><li>Provide accurate information and build customer trust</li></ul>Requirements:<ul><li>Minimum 1 year of experience in telecalling, telesales, or a related role</li><li>Must be fluent in Hindi and English (spoken)</li><li>Strong communication and interpersonal skills</li><li>Ability to work under pressure and meet targets</li><li>Basic computer skills (MS Office, CRM tools, etc.)</li><li>Positive attitude, confidence, and good telephone etiquette</li></ul>Preferred Qualifications:<ul><li>Experience in [insert your industry &ndash; e.g., Real Estate, Education, FMCG]</li><li>Familiarity with CRM software is an advantage</li></ul>What We Offer:<ul><li>Fixed salary + incentives (if applicable)</li><li>Friendly and professional work environment</li><li>Training and career growth opportunities</li><li>6-day working week (customize if different)</li></ul>Job Type: Full-timePay: AED2,500.00 - AED4,000.00 per month

Tele caller (English & Hindi Speaker )

HPL Yamalova & Plewka FZCO

<div>About HPL Yamalova &amp; Plewka FZCO 
HPL Yamalova &amp; Plewka FZCO (&quot;LYLAW&quot;) is a Dubai-based general practice law firm that offers practical and tailored legal solutions for both corporate clients and individuals. We are committed to excellence, integrity, and efficiency, and we pride ourselves on fostering a supportive and professional environment. 
Role Overview 
We are seeking a professional and personable Receptionist (Russian/Ukrainian-Speaking) to join our team in Dubai. This is a full-time, on-site position at LYLAW and is ideal for someone who enjoys being the first point of contact in a dynamic and client-focused environment. The Receptionist will play a vital role in creating a welcoming atmosphere, managing front-desk operations, and supporting the daily administrative needs of the office.<h3 class="jobSectionHeader">
Requirements</h3><ul><li>
Proven experience in a receptionist or front-desk role</li><li>
Fluent in Russian or Ukrainian language</li><li>
Fluency in English</li><li>
Strong communication and interpersonal skills</li><li>
Professional demeanor with a welcoming and service-oriented attitude</li><li>
Highly organized and reliable, with attention to detail</li><li>
Comfortable handling phone calls, scheduling, and visitor coordination</li><li>
Ability to quickly adapt to new systems, software, and digital tools</li><li>
Ability to multitask and prioritize tasks efficiently</li><li>
Must be currently based in the U.A.E.</li></ul><h3 class="jobSectionHeader">
Qualifications</h3><ul><li>
Prior experience in a receptionist or administrative capacity preferred</li><li>
Client-service oriented, with a warm and professional approach</li><li>
Able to maintain confidentiality and discretion when needed</li><li>
Positive, proactive, and eager to support the team</li></ul> 
Why LYLAW? 
At LYLAW, we offer professional development opportunities that empower our team members to grow and excel in their careers. Our competitive compensation package reflects our commitment to attracting and retaining top talent. We foster a collaborative and inclusive work culture where each individual's contributions are valued, and we are dedicated to supporting career growth and advancement within our firm. Joining LYLAW means becoming part of a team that is as committed to your success as you are.</div>

Receptionist (Ukrainian or Russian-Speaking)

Explore 156+ Telephone operator in Dubai this September. Find roles across top companies and apply now to boost your career.

156 telephone operator jobs IN Dubai

Telephone Operator

Telephone Operator

Telephone Operator

At Your Service (Arabic Speaking)

Receptionist & Telesales

Tele caller (English & Hindi Speaker )

Receptionist (Ukrainian or Russian-Speaking)