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Jungle Beige Advertising

Dubai Marine Beach Resort &amp; Spa is hiring!Telephone Operator.Dubai Marine is looking for a motivated and energetic Telephone Operator to join our team. This role is perfect for someone eager to grow in the travel and hospitality industry while delivering exceptional services.Key Responsibilities:<ul><li>Answer all incoming calls promptly, courteously, and professionally.</li><li>Handle internal and external calls and direct them to the appropriate departments or extensions.</li><li>Take and relay messages accurately and ensure timely delivery.</li><li>Provide information to guests regarding hotel services, facilities, and local attractions.</li><li>Handle wake-up call requests and ensure they are delivered on time.</li><li>Log and report any phone system faults or issues to the IT or maintenance team.</li><li>Maintain updated directory of hotel staff and departments.</li><li>Assist in emergency situations by following the hotel&rsquo;s communication procedures.</li><li>Uphold confidentiality of all guest and staff information.</li><li>Support Front Office operations when required.</li></ul>Qualifications<ul><li>Previous experience as a Telephone Operator.</li><li>Excellent communication and telephone etiquette skills.</li><li>Fluent in English; additional languages are an advantage.</li><li>Strong organizational and multitasking abilities.</li><li>Basic computer skills and familiarity with telephone systems.</li><li>Always polite and courteous while answering the phone</li></ul>Application Question(s):<ul><li>Able to join immediately?</li><li>Are you able to speak and communicate in other language except from English?</li></ul>Experience:<ul><li>Telephone Operator/Receptionist: 1 year (Required)</li></ul>What we are offering:<ul><li>A competitive salary.</li><li>Accommodation, Transportation, Meal and Medical Insurance.</li></ul>Job Type: Full-timePay: AED1,500.00 per month

Telephone Operator ( Female )

Hilton Hotels

As the Careline Operator (Arabic /Russian Speaker) you will be responsible for performing the following tasks to the highest standards:
Actively seeking verbal feedback from customers and team members at every opportunity.
Agree on and implement actions to make improvements to customer service.
Promote Hilton Honors and its associated benefits to guests who are not already enrolled in the program, ensuring that existing Hilton Honors members receive personal and professional service that recognizes them as important guests and that their benefits are received.
Handle complaints promptly and efficiently, taking the necessary action and informing the Front Office Manager to follow-up where appropriate.
Follow-up with guests to ensure satisfaction with problem resolution (service recovery).
Positively deal with and learn from customers complaints and comments with follow-up and feedback to the Guest Relations Supervisor.
Make sure all customer requests and queries are responded to promptly and effectively while assisting on the floor during peak periods each day.
Handle all internal and external guest enquiries promptly with minimal delay, directing them to the correct parties with which they wish to speak to and provide information where necessary.
Effectively manage all hotel communications, telephone, fax, mail, in a prompt, courteous and efficient manner, ensuring that guests feel welcome when they contact the hotel.
Be up to date with information on facilities, attractions, places of interests, sights and activities in and around the hotel.
Handle and deliver all messages in a private and confidential manner, ensuring privacy for guests and ensure that the messages are received and delivered clearly, accurately and in a timely manner.
Be proactive towards customers, assisting them with any reasonable requests.
Knowledgeable of Hilton departmental standards, ensuring consistency of standards throughout the operation by adhering to Hilton brand standards.
Familiar with operating the telephone, FCS, OnQ PM and Micros system.
Take on an active role in the team by being kind, cooperative, and helpful and never forgetting the person behind the guest.
Describe, assign and delegate duties and authority for the operation of the department at all times.
Understand the situation in other departments and their implications for your own department.
Plan ahead and ensure adequate resources are available.
Coordinate with the Housekeeping and Engineering departments to ensure cleaning is followed up, ensuring that follow-up procedures are maintained.
Communicate effectively with F&amp;B and Kitchen teams to ensure in-room dining s quality and effectiveness.
Ensure that the shift is reviewed, handovers and briefings are carried out.
Maintain in-depth technical knowledge and skills required for the job.
Maintain guest histories to assist with returning guests.
Attend and participate in regular operational and hotel meetings.
Carry out any other reasonable duties and responsibilities as requested by the Front Office Manager.
Understand the goals of the hotel and the department s role in achieving it, communicating these goals to the team and getting members of the team to work cooperatively with others.
Keep up to date about departmental, hotel and company activities through regular communication meetings and memos, including special events and promotions in the restaurants and bars.
Be aware of potential highs and lows in the business.
Create an environment where everyone sells.
Following company control procedures, controlling costs without compromising standards.
Understand the quantity and quality of people needed to operate the department.
Regularly review individual and team performance against objectives and provide feedback.
Participate in annual appraisals in accordance with legal and hotel guidelines and identify individual training needs.
Understand relevant Health &amp; Safety legislations and their implications on the operation of the department, communicating to the team their responsibilities within Health &amp; Safety.
Ensure that safe and healthy working practices are implemented at all times.
Maintain personal presentation to hotel and Hilton standards.
Ensure that all reporting and servicing deadlines are met on a timely basis.
Adhere to the hotel s security and emergency policies and procedures.
Carry out any other reasonable duties and responsibilities as assigned.

Careline Operator (Arabic /Russian Speaker)

Hilton Worldwide, Inc.

Job Description - Personal Assistant Supervisor (Front Office) Waldorf Astoria Dubai Palm JumeirahA Personal Assistant Supervisor with Waldorf Astoria Dubai is responsible for managing the Personal Assistance section and ensures on-time and accurate handling of Guest and management messages, enquiries and emergencies.What will I be doingA Personal Assistant Supervisor manages the Switchboard Department and ensures on-time and accurate handling of Guest and management messages, enquiries and emergencies. Specifically, you are responsible for performing the following tasks to the highest standards:<ul><li>Overseeing the performance of Personal Assistance team, ensuring they adhere to hotel standards, provide excellent customer service, and handle calls efficiently.</li><li>Creating schedules for Personal Assistance team to ensure adequate coverage during peak times and adjusting staffing levels based on occupancy and call volume.</li><li>Conducting training sessions for new Personal Assistance team and providing ongoing coaching to improve their skills in handling calls, using hotel systems, and delivering exceptional service.</li><li>Monitoring calls for quality assurance purposes, providing feedback to Personal Assistance team, and implementing improvements to enhance guest satisfaction.</li><li>Assisting with escalated guest concerns or complaints related to telephone services, resolving issues promptly, and ensuring guest satisfaction.</li><li>To monitor the Kipsu application by actively engaging with guests to address promptly with their questions, requests or feedback.</li><li>Overseeing the maintenance and proper functioning of telephone systems, including troubleshooting technical issues and coordinating repairs as needed.</li><li>Liaising with other hotel departments such as front office and other Departments to ensure seamless communication and coordination.</li><li>Generating daily reports on call volume, service levels, and any notable incidents or concerns, providing insights to management for decision-making purposes.</li><li>Enforcing hotel policies and procedures related to Personal Assistance operations, ensuring compliance with privacy regulations and security protocols.</li><li>Identifying opportunities for process improvements, implementing new technologies or practices to enhance efficiency and guest experience.</li><li>Being prepared to handle emergency situations, such as medical emergencies or security incidents, by following established protocols and coordinating with appropriate personnel.</li><li>Proactively reaching out to guests to confirm reservations, assist with inquiries, and offer personalized services to enhance their overall experience.</li><li>Completing administrative duties such as updating phone directories, maintaining records, and managing inventory of supplies related to telephone operations.</li></ul>What are we looking forA Personal Assistant Supervisor (Telephone Operator Supervisor) serving Waldorf Astoria Hotels and Resorts brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviors, skills, and values that follow:<ul><li>Minimum 3-5 years of experience in a luxury hotel or premium customer service environment, including at least 1-2 years in a supervisory or team leader role within the Communications or Guest Service department.</li><li>Proven experience in managing and training a team of Telephone Operators or Call Center Agents in a high-end hospitality setting.</li><li>Strong leadership and coaching skills with the ability to inspire, motivate, and develop team members.</li><li>Excellent communication and interpersonal skills, demonstrating a warm, professional, and polished manner at all times.</li><li>In-depth knowledge of hotel operations, emergency procedures, and communication protocols.</li><li>Exceptional telephone etiquette, active listening, and problem-resolution skills.</li><li>Strong organizational and multitasking abilities to oversee shift operations, manage workload distribution, and ensure service consistency.</li><li>Commitment to delivering discreet, accurate, and prompt service to both internal and external guests.</li><li>Ability to handle guest and team concerns with patience, professionalism, and discretion.</li><li>Technical proficiency in hotel systems such as Opera PMS, multi-line switchboards, and internal communication platforms.</li><li>Keen attention to detail, ensuring all calls, messages, and wake-up requests are handled accurately and efficiently.</li><li>Flexibility to work various shifts, including weekends, nights, and public holidays, as required by hotel operations.</li><li>Impeccable grooming and personal presentation reflecting the hotel's luxury brand standards.</li></ul>It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:<ul><li>Previous experience as a Personal Assistant Supervisor or Telephone Operator Supervisor in a 5-star luxury hotel.</li><li>Proficiency in additional languages (verbal and written), such as Arabic, Russian, or French.</li><li>Familiarity with Hilton brand standards and communication procedures.</li></ul>What will it be like to work for HiltonHilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands . Our vision "to fill the earth with the light and warmth of hospitality" unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!

Personal Assistant Supervisor (Front Office) Waldorf Astoria Dubai Palm Jumeirah

Myedegree

Overview Customer Service Jobs in Dubai. The Customer Service Jobs in Dubai open the gate to the world where communication is the touch with the culture. As a customer service professional inarguably the global capital, you will not simply be picking up the phone, you will have the privilege of making new friends in every walk of life.Looking for a Customer Service Employee in Dubai, UAE. The Candidate must be able to get along with other employees and ensure the customer is duly satisfied with the services provided.The candidate should be amicable and polite at all along toward ensuring the highest standards of customer satisfaction. Preference will be given to applicants with experience; However, those with no experience can still apply. Salary ranges from AED4500 to AED5500. Call for further information.Call Centre representatives are an essential part of the team and must possess good communication skills with a customer orientation.The main job description covers the processing of incoming calls and outbound calls concerning customers, covering inquiries about products and services, complaints, resolution, and overall client satisfaction.A candidate for the position should possess excellent communication and listening skills while being patient and remaining calm, working in a high-pressure environment.Preference will be given for past experiences in customer service or call centres. But those without experience will be given training.We are looking for a Telephone Operator who will be smart and courteous and who will be part of a multi-national company in Dubai.The selected candidate, as per the requirement, will act as the first point of contact on behalf of every caller, such that all incoming and outgoing calls should be handled competently and with zeal. Responsibilities <ul><li>Take and transfer incoming telephone calls, pass and receive calls promptly and proficiently.</li><li>Be informative to callers by giving them correct information on services and departments of the company, and people who may be called.</li><li>Maintain an updated internal directory of extensions, contact numbers, and staff schedules.</li><li>Take messages accurately and ensure timely delivery to appropriate recipients.</li><li>Maintain strict confidentiality with respect to caller information and internal communication.</li><li>Help staff and departments with making outgoing calls when needed.</li><li>Handle urgent/emergency calls and make protocol per protocol.</li><li>Must operate the telephone switchboards, multi-line systems, or communication software.</li></ul> Requirements <ul><li>High school diploma or equivalent.</li><li>Professional experience in a telephone operator capacity or receptionist, in customer service or similar position. Excellent, clear speaking voice with professional etiquette on the phone.</li><li>Excellent verbal communication and listening skills. Be able to multitask while staying calm under pressure.</li><li>Basic PC and general knowledge of phone systems.</li></ul>Looking for a Customer Service Executive who would assist consumers in Dubai and resolve their concerns. Anyone interested can WhatsApp their CV to our number. Responsibilities <ul><li>Reception of customer calls and messages</li><li>Providing accurate information and solutions</li></ul>Dubai, UAE is urgently in Need of a Receptionist. Both Males and females can apply. Coordinating and making reservations for Medical tests/Emirates ID applications. Basic Job Responsibilities <ul><li>Support for the HR department.</li><li>Visa processing & coordinating with the PROs</li></ul>Cooperative Office Staff for a well-known company in Dubai. Fore candidate for the position has to be well-organized and can out various office-relatedadministrativeadministrationjobsjobs, including clerical jobs, so that it facilitates all functionalities within the office.The basic roles and functions are document management, scheduling meetings, email management, and assisting the senior employees in undertaking assigned duties every day.We are currently seeking a Dubai Driver. Please have some prior experience before applying. Interested candidates can send their CV through WhatsApp. Responsibilities <ul><li>Safely operate the assigned vehicle to transport passengers or deliver goods. Perform all applicable traffic laws and safety regulations.</li><li>Conduct daily checks on a vehicle and ensure proper maintenance high quality customer care, and practice a professional image of the company.</li><li>Earlier, plan the most optimal travel route in the shortest time and with minimum fuel usage.</li><li>Ensure good conditions of the car and write about the mechanical fix.</li><li>Maintain the records of trips, mileage, and usage of fuel.</li></ul>We are looking for a cashier at our restaurant who meets good customer care services, someone who could scan selections for the customer, ensure prices and quantities are accurate, accept payment, then gives receipts for it, respond to inquiries, as well as give helpful information about customers' products, promotions or directions to an item location.You have to attend, though, responding to complaints, refunding or exchanging items, and keeping a clean work area.Sales rep needed. An excellent verbal skill set is to be developed to make this a successful digressive dealing in the sales and generation of leads, and prospecting for customers. Responsibilities <ul><li>Present, promote, and sell products/services by solid arguments to existing and prospective customers.</li><li>Perform cost-benefit and needs analysis of existing/potential customers to meet their needs.</li></ul> Requirements and skills <ul><li>Proven work experience as a Sales Representative.</li></ul>Our hospitality functions need a front desk agent. The responsibilities of this po, position include, but are not limited to, toting customers, managing check-in and check-out, processing payments, and handling inquiries. The successful candidate must have customer service skills and professionalism.Urgently looking for a Sales Lady and Salesman for the company in Dubai. Salary from 3500 AED to 5000 AED. Accommodations, transportation, and visa will be covered other benefits as mentioned under the UAE Labor Law. Please Share your CV through WhatsApp. The following qualities <ul><li>Greet and assist customers' needs & queries about products and services.</li><li>Advanced product/brand knowledge.</li><li>Carry out promotion of products and visual merchandising and displays.</li><li>Filipino, Indian, and Nepalese nationals can apply.</li></ul>Baristas are required to prepare and serve hot and cold beverages including various kinds of coffee and tea. Barista duties also consist of educating customers with respect to our drinks menu, recommending based on customers' likes or preferences, up-selling, special items and taking orders.The candidate should possess good knowledge regarding brewing equipment operation, customer service and be flexible concerning schedule. Note: This position comprises salary and tips in compensation. Responsibilities <ul><li>Welcome customers at the entry</li><li>Hand out the drink menu and answer questions regarding ingredients</li><li>Take orders, while paying close attention to detail (e.g., preferences in coffee blend, dairy, and sugar ratios)</li></ul>Dubai is waiting for cashiers who can speak very well and have a friendly attitude. Cashiers are meant to be trained for managing impressive transactions, making sure of accurate cash registers, and finally providing the best services to customers of retail stores, supermarkets, mallsWe're looking for a customer service representative to address inquiries and complaints from customers. You will also be required to do order, amendment, and escalation of complaints using those channels of communication.The experienced Restaurant Supervisor goes beyond the call of duty in supervising day operations and beyond exceptional service to our guests.The key responsibilities include front-of-house team management, coordinating shifts, ensuring cleanliness and food safety standards, addressing customer concerns, cutting through inventories, and ensuring the restaurant's smooth operation.Right experience managing restaurant affairs; excellent communication and leadership skills; strong commitment to being a provider of excellent customer service. A positive outlook and the ability to withstand high-pressure situations must exist within her or him. customer careA customer service assistant is not to be hired, and also issues and complaints from customers are managed. This includes order and change processing as well as the escalation of complaints across various channels.Being outstanding in this role requires one to remain calm in frustrating situations with customers while possessing experience with handling computers.Your email address will not be published. Required fields are marked Comment Name Email Website

Customer Service

Vice keeper - TIDYHILL

Location: Dubai, UAEEmployment Type: Full-time (6 days/week)Schedule: 9 hours/day including 1-hour break (rotating AM/PM shifts)Company Overview: TadBeer Center operates under Vicekeeper Group, a Dubai-based ecosystem providing domestic staffing, training, and visa services under MOHRE authorization. The center focuses on professional domestic worker placement, training, and legal documentation through high service standards and digital transformation.Learn more: https://vicekeeper.com/Role Summary:We are looking for a professional and customer-oriented Receptionist to be the first point of contact at our Dubai office. The Receptionist will manage front-desk operations, welcome and assist walk-in clients, coordinate with the operations team, and ensure a smooth client experience. The role combines traditional reception duties with customer service responsibilities to support Vicekeeper&rsquo;s high service standards.Key Responsibilities:<ul><li>Greet and welcome walk-in clients, creating a professional and friendly first impression.</li><li>Answer, screen, and direct phone calls, emails, and inquiries efficiently.</li><li>Manage front-desk operations including visitor logs, appointments, and scheduling.</li><li>Handle incoming/outgoing mail, deliveries, and courier services.</li><li>Provide information about Vicekeeper services and guide clients through available options.</li><li>Prepare and process service agreements/contracts accurately.</li><li>Coordinate with the operations team to match clients with appropriate workers.</li><li>Ensure payments, documentation, and office records are handled accurately.</li><li>Maintain and update customer information in the CRM with strict confidentiality.</li><li>Follow up with clients to ensure satisfaction and resolve issues when needed.</li><li>Keep the reception and waiting area clean, organized, and welcoming.</li><li>Support general administrative and office tasks as required.</li></ul>Qualifications &amp; Skills:<ul><li>Fluency in English. ( Arabic is a plus)</li><li>Minimum 2 years experience as a receptionist or Front Desk Officer, with a strong background in customer service.</li><li>Strong command of English (spoken and written); additional languages are an advantage.</li><li>Professional appearance and excellent interpersonal skills.</li><li>Proven ability to manage multiple tasks with strong organisational and time-management skills.</li><li>Confident communicator with polite telephone and in-person etiquette.</li><li>Comfortable handling contracts, office systems, and basic administrative processes.</li><li>Positive, proactive attitude with a focus on client satisfaction.</li></ul>Job Type: Full-time

Receptionist ( Tadbeer Experience)

MIRA Construction

<div>We are seeking a Receptionist to join our team!
The Receptionist serves as the first point of contact for visitors and callers, ensuring a professional, welcoming, and organized front desk experience. This role combines customer service, administrative support, and communication responsibilities to support the overall efficiency of the office.
Key Responsibilities:
Front Desk Operations:<ul>
<li>
Greet and assist visitors in a polite and professional manner.</li>
<li>Manage incoming calls, emails, and messages.</li>
<li>Maintain a clean and organized reception area.</li>
</ul>
Customer Service:<ul>
<li>
Provide accurate information about EGSH and direct visitors to the correct departments.</li>
<li>Handle inquiries and minor complaints courteously.</li>
</ul>
Administrative Support:<ul>
<li>
Schedule appointments and meetings as required.</li>
<li>Manage incoming/outgoing mail and office supplies.</li>
<li>Support general clerical tasks (filing, data entry, photocopying).</li>
</ul>
Coordination &amp; Communication:<ul>
<li>
Liaise with internal departments and external contacts.</li>
<li>Assist in preparing materials for meetings or staff onboarding.</li>
</ul>
Professionalism &amp; Compliance:<ul>
<li>
Maintain confidentiality and uphold EGSH standards.</li>
<li>Ensure reception area follows safety and access protocols.</li>
</ul>
Requirements<ul>
<li>Previous experience in a receptionist or administrative role.</li>
<li>Strong communication and interpersonal skills.</li>
<li>Proficiency in MS Office and standard office equipment.</li>
<li>Professional appearance and attitude.</li>
<li>Fluent in English and local languages.</li>
</ul>Benefits<ul><li>
Competitive salary and commission structure.</li></ul><ul>
<li>Ongoing training and development.</li>
<li>Modern and well-equipped work environment.</li></ul></div>

Receptionist Female (Russian Speaker)

Orgament

Call Center Sales Operator &ndash; Interior Design &amp; Renovation (Dubai)Orgament &ndash; full-cycle interior design and renovation company in Dubai. We create turnkey projects from concept to completion. Currently working on 20+ projects including apartments, villas, offices, and showrooms.If you speak confident English and have experience in telephone sales, we are looking for you!What we offer:<ul><li>Transparent motivation system: base salary + KPI-based bonuses</li><li>Salary level discussed individually during interview</li><li>Work with clients based in Dubai</li><li>Warm leads only, no cold calling</li><li>Work schedule: 5/2, from 9am to 7pm</li><li>Work visa sponsorship</li></ul>Responsibilities:<ul><li>The main task: selling interior design and renovation services in Dubai to inbound (warm) leads</li><li>Processing leads, qualifying inquiries, and scheduling meetings with clients</li></ul>Requirements:<ul><li>Personal computer/laptop and headset</li><li>Minimum 1 year of experience in sales or a call center (mandatory)</li><li>Confident spoken and written English</li><li>Experience in the renovation or construction industry is a strong advantage</li></ul>We look forward to receiving your application!Job Type: Full-timePay: From AED5,000.00 per monthExperience:<ul><li>Call center / Sales: 1 year (Preferred)</li></ul>Language:<ul><li>English (Required)</li></ul>Location:<ul><li>Dubai (Required)</li></ul>

Call Center Sales Operator

Explore 224+ Telephone operator in Dubai this November. Find roles across top companies and apply now to boost your career.