2026-2027 yearlong quality inspections intern

21st floor spinal cord unit patient care technician full time nights 7p-7:30am

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family case manager

Children's Place Association

<div><div>Job Description</div>
<div></div><div>Job Title: Family Case Manager</div>
<div>Department: Child &amp; Family Support Services</div>
<div>FLSA Status: Exempt (Salary)</div>
<div>Employment Type: Full-time</div>
<div>Location: Chicago, IL 60651
</div><div>Pay Range: $40,000 - $42,500</div>
<div></div><div><div>SUMMARY</div>
<div>The Family Case Manager provides advocacy, case coordination, planning, facilitation, linkages, and referrals for service to clients in accordance with funding requirements and agency policy. The focus of the position is to identify client needs and coordinate provision of services within the agency and through other providers, ensuring both quality of service and efficient use of agency resources. Interventions include intensive case management, home visits, collateral phone calls, and documentation in required databases in a timely manner.</div> 
<div></div>
<div></div><div>ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.</div>
<div></div><ul><li>Provides community-based intensive case management services to families residing in the agency&rsquo;s permanent supportive housing programs, including scattered site and at West Humboldt Place.</li>
<li>Develops and implements a written service plan with each client, reassessing and updating as needed to meet funding source requirements and case management best practices.</li>
<li>Assesses clients for income and other entitlements; provides referrals and linkage to community resources including food pantries, benefits entitlements, health care and education services.</li>
<li>Provides advocacy and other supportive services as needed for adults and their children to ensure successful achievement of stated service plan goals.</li>
<li>Completes psychosocial assessments for assigned caseload and implements services plans in collaboration with the Supportive Housing Program Supervisor.</li>
<li>Assists clients with employment searches, educational pursuits, training opportunities and other activities toward achievement of stated goals. Accompanies clients as requested to support in accessing community resources.</li>
<li>Co-leads, co-facilitates and/or plans client family nights, counseling groups, and after school children&rsquo;s programming as requested.</li>
<li>Completes or assists in the completion of program-related documentation, forms, paperwork and reports as required, including those for SHPA, HOPWA and other funders.</li>
<li>Provide crises intervention for clients as needed.</li>
<li>Participates in staffing and encourages client involvement in the process.</li>
<li>In compliance with agency policy and state and federal regulations, reports immediately to Supportive Housing Program Supervisor or Chief Program Officer any existing or potential abuse of any client as well as any impairment of a client that would negatively affect services.</li>
<li>Informs Supportive Housing Program Supervisor or Chief Program Officer of any change in or concern about the status of any assigned client or parent in order to maintain services.</li>
<li>Maintains updated information on changes in public benefits programs and/or laws that are relevant to clients.</li>
<li>Provides for continuum of care for all clients during time periods away from the office, including vacations and sick leave; ensures all resources will be available to clients, regardless of length of time away.</li>
<li>Participates in Children&rsquo;s Place quality assurance initiatives as needed and appropriate to improve service quality and ensure compliance with licensing, accreditation and contractual standards.</li>
<li>Performs other duties as necessary to meet new funding requirements or as assigned by the Supportive Housing Program Supervisor and/or Chief Program Officer.</li>
</ul>
<div></div><div>OTHER EXPECTATIONS</div>
<div>Employee shall respect the diversity of all individuals (e.g., clients, co-workers, stakeholders) and refrain from any form of discrimination and/or harassment based on religious, marital, ethnic, racial, gender, sexual orientation or other differences. Employees share the responsibility of creating and maintaining a welcoming and supportive work environment.</div>
<div></div><div>SUPERVISORY RESPONSIBILITIES</div>
<div>No supervisory responsibilities.</div>
<div></div><div>QUALIFICATIONS
</div><div>To perform this job successfully an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.</div>
<div></div><div>EDUCATION, SKILLS, and/or EXPERIENCE</div>
<ul><li>Bachelor&rsquo;s degree in Social Work, Psychology, Human Services or related field required; Master&rsquo;s degree preferred.</li>
<li>Minimum of 1 year case management experience required; experience conducting home visits preferred.</li>
<li>Broad knowledge of community resources, networking, and/or home care required.</li>
<li>Must have a valid Illinois driver&rsquo;s license and appropriate auto insurance.</li>
</ul><ul><li>Excellent written and verbal communication skills required. Bilingual (English/Spanish) written and verbal communication skills preferred.</li>
</ul>
<div></div><div>PHYSICAL DEMANDS</div>
<div>The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.</div>
<div></div><div>While performing the duties of this job, some requirements may include: standing, walking, sitting, and crouching; seeing; hearing and listening; clear speech; touching; lifting and carrying children up to 35 pounds; driving.</div>
<div></div><div>WORK ENVIRONMENT</div>
<div>The work environment described here is representative of that an employee encounters while performing the essential functions of this job.</div>
<div></div><div>The noise level in the work environment is usually moderate. The work environment may</div>
<div>include any or all of the following: working with others, verbal contact with others and face-to face contact; working inside.</div>
<div></div><div>DISCLAIMER</div>
<div>The above statements are intended to describe the general nature and level of work being performed by employees assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and/or skills required of all employees so classified.</div></div></div>

Family Case Manager

Thresholds

<div>The Case Manager serves as the primary transition facilitator by providing the coordination of treatment, treatment planning, and the development and implementation of individualized service plans for youth and young adults with mental health needs. The case manager facilitates services &ndash; like school, medical providers, family visits, etc. &ndash; and also assists in skill building through coaching and one-on-one work with young adults ages 16-21.

ESSENTIAL DUTIES &amp; RESPONSIBILITIES
<ul>
<li>Works with the transition team, including the member, their therapist, residential staff, guardian(s) and others to develop and implement a Thresholds Care Plan.</li>
<li>Serves as the primary contact with the members&rsquo; support network to assist with the members&rsquo; goals for transitioning to adulthood.</li>
<li>Provides direct service to members through assessment, case management, group counseling, job support, crisis intervention, transition coordination, and psycho-social rehabilitation services in the community and at Thresholds locations.</li>
<li>Performs and participates in crisis intervention in accordance to Therapeutic Crisis intervention (TCI) and Thresholds standards. Models best practices for TCI to other staff. Performs and supervises physical management when necessary.</li>
<li>Attends all court appearances, administrative case reviews, DCFS meetings, and Thresholds meetings as assigned. Assures that all Thresholds procedures regarding the handling of member&rsquo;s funds are followed and that all safeguards, reports, and accounting meets the highest standards.</li>
<li>Completes all assigned paperwork in a timely fashion. Produces Medicaid compliant service notes. Completes reports for Thresholds, DCFS, ICG, DMH, courts, and others regularly and when required.</li>
</ul>
MARGINAL DUTIES &amp; RESPONSIBILITIES
<ul>
<li>May be required to work flexible schedules and be available to work on weekends or evenings</li>
<li>May be required to be on call.</li>
</ul>
REQUIREMENTS
<ul>
<li>At least 21 years of age</li>
<li>Bachelor's degree in Social Work or related field required, Master's degree preferred</li>
<li>At least 2 years of previous experience working with youth with mental health needs, in a residential and/or mental health setting</li>
<li>A valid driver&rsquo;s license, current car insurance, and daily access to your own car</li>
<li>Willingness to provide transportation to clients</li>
<li>To be able to perform Therapeutic Crisis Intervention therapeutic restraint techniques, which require moderate exertion, being able to lift 40 pounds, and the mobility to lower self to a kneeling position on the floor. This training is provided and required by Thresholds</li>
</ul>
What sets Thresholds apart:
<ul>
<li>Competitive pay &ndash; Base rate: $25.20 - 28.13 per hour / $52,416 - 58,500 annually
<ul><li>Commensurate with education and experience</li>
</ul></li><li>Generous PTO (9 federal holidays, 8 days of sick leave, 15-22 days personal and vacation)</li>
<li>Dental insurance, vision insurance, choice of 4 medical insurance plans</li>
<li>403(b) retirement plan with 3% employer match</li>
<li>Robust employee assistance program (EAP)</li>
<li>Mileage reimbursement</li>
<li>Cell phone reimbursement (up to $50/month)</li>
<li>Public service loan forgiveness</li>
<li>Supervision for clinical licensure at no cost (LSW, LCSW, LPC, LCPC)</li>
</ul>
Thresholds is a mission-driven agency with a deep commitment to fostering an environment where all feel valued and respected, a place where every employee can be themselves, thrive, and support the agency&rsquo;s mission. Click here to learn more.

One of the oldest and largest community mental health organizations in Illinois, we pride ourselves in being a Chicago Tribune Top Workplace and one of Chicago&rsquo;s 101 Best &amp; Brightest Companies to Work For, several years in a row. 


#LI-JK1</div>

Case Manager - Young Adult Program

The GEO Group, Inc.

<div>Benefits Information:

Full-time employees will enjoy a competitive benefits package with options for you and your family including:<div><div><ul><li>Paid Time Off</li></ul><ul><li> 
Paid Holidays</li></ul></div><div><ul><li> 
401(k) Matching</li></ul><ul><li> 
Health Insurance</li></ul></div><div><ul><li> 
Vision Insurance</li></ul><ul><li> 
Life Insurance</li></ul></div><div><ul><li> 
Health Savings Account</li></ul><ul><li> 
Tuition Reimbursement</li></ul></div><div><ul><li> 
Employee Discount</li></ul><ul><li> 
Reduced Tuition Rates</li></ul></div><div><ul><li> 
Disability Insurance</li></ul><ul><li> 
Employee Assistance Program</li></ul></div><div><ul><li> 
401(k)</li></ul><ul><li> 
Pet Insurance</li></ul></div><div><ul><li> 
Dental Insurance</li></ul><ul><li> 
Paid Training</li></ul></div><div><ul><li> 
Flexible Spending Account</li></ul></div></div> 
The compensation and benefits information is accurate as of the date of this posting. The Company reserves the right to modify this information at any time, with or without notice, subject to applicable law.
Equal Opportunity Employer
Overview:
<div>
Are you looking for a career you can feel good about? We hire only those that strive to do their best. By joining our family, you'll receive the honor and recognition that comes with working for the industry's global leader in evidenced based rehabilitation.</div><div>
Who We Are:</div><div>
GEO provides complementary, turnkey solutions for numerous government partners worldwide across a spectrum of diversified correctional and community reentry services. From the development of state-of-the-art facilities and the provision of management services and evidence-based rehabilitation to the post-release reintegration and supervision of individuals in the community, GEO offers fully diversified, cost-effective services that deliver enhanced quality and improved outcomes.</div><div>
Why Work for GEO:</div><ul><li>
We believe that work is more than a place you go to every day. It is about being inspired and motivated to achieve extraordinary things.</li><li>
Employee benefits play an important role in making The GEO Group a great place to work. At GEO, we believe in the three pillars of employee wellbeing: physical, emotional, and financial. With comprehensive benefits and competitive wages, we trust that you will find all the resources you need here to be successful.</li></ul>
Responsibilities:
<div>
Summary</div><div>
The Assistant Case Manager provides case management support for a Reentry Service Center, checking in participants and assisting Case Managers, Substance Abuse Counselors, Employment/ Education Coordinators, and Supervising Case Managers with case coordination, case management, and documentation. Learns, uses and models the Principles of Effective Intervention (What Works) through evidence-based practices in all interactions with participants and staff members.</div><div></div><div> 
Primary Duties and Responsibilities</div><ul><li>
Checks-in all participants entering the facility. Complete drug screens according to assigned random schedule for each participant check-in and documents results within GEOTrack.</li><li>
Performs breath analysis on each participant who enters the facility for any purpose, provides a written or computerized result, and documents within GEOTrack/Company database.</li><li>
Completes initial &ldquo;Starting Point&rdquo; process with participants to completion, including Starting Point paperwork, input into Company database, and assignment of groups and other services.</li><li>
Provides general office administration duties, including answering phones; provides general customer service to all who enter the facility, including participants, customers, and the general public.</li><li>
Assists all RSC staff with case coordination, communication with appropriate official agencies, and preparation and distribution of reports.</li><li>
Assists in managing a participant caseload using the Principles of Effective Intervention (What works). Conducts risk/need assessments and creates individual treatment plans for each assigned participant. Meets regularly with participants and documents participants&rsquo; progress or regress in GEOTrack/Company database.</li><li>
Facilitates evidence-based CBT programs and other life skills programs to participants ingroups each week. Documents participants&rsquo; attendance, participation and progress in GEOTrack/Company database.</li><li>
Develops and monitors the participant&rsquo;s progress relative to their Behavior Change Plan/Parole Board Orders through all phrases of the program.</li><li>
Files, prepares charts, and performs data entry as assigned</li><li>
Responsible for office opening and closing procedures as directed by Supervisor.</li><li>
Performs other duties as assigned.</li></ul>
Qualifications:
<div>
Minimum Requirements</div><ul><li>
A high school diploma or its equivalent.</li><li>
Must be twenty-one (21) years of age with good customer services skills.</li><li>
College coursework in Human Services or Business discipline preferred</li><li>
Minimum of six months experience in Human Services field with direct participant services preferred.</li><li>
Minimum of six months experience working with under-served populations preferred.</li><li>
Good organizational skills and attention to detail.</li><li>
Solid computer skills and proficiency with MS Word and Excel. Basic database and math skills.</li><li>
Bi-lingual (English/Spanish) skills may be required.</li><li>
Effectively communicate with participants, program staff, corporate management, and agency personnel. Ability to work with public officials.</li><li>
Logically express thoughts in English, in written and verbal form using correct grammar.</li><li>
Ability to interact in a professional manner in both individual and group counseling settings Excellent oral and written communication skills.</li><li>
Ability to work with a team of professionals and have the ability to implement team strategy approaches to work assignments.</li><li>
Ability to work with computers and the necessary software typically used by the department.</li></ul><div>
GEO Reentry Services LLC.</div>
Pay: Pay USD $20.00/Hr. Bonus (if applicable): 2,500.00</div>

ASSISTANT CASE MANAGER

Morgan & Morgan

<div><div>At Morgan &amp; Morgan, the work we do matters. For millions of Americans, we're their last line of defense against insurance companies, large corporations or defective goods. From attorneys in all 50 states, to client support staff, creative marketing to operations teams, every member of our firm has a key role to play in the winning fight for consumer rights. Our over 6,000 employees are all united by one mission: For the People.</div>
Summary

We are seeking a Case Manager to join our team. As a Case Manager you must be highly organized and able to work on a varied caseload. The Case Manager will assist the attorney in developing settlements, preparing documents and correspondence as needed. The ideal candidate is customer focused and empathetic.

Responsibilities
<ul>
<li>Daily interaction with existing and potential clients, via telephone and in person</li>
<li>Order medical records from providers and communicate with clients and providers during the course of treatment</li>
<li>Obtain documents necessary to support injury and/or liability positions</li>
<li>Interact with insurance carriers and healthcare providers to secure records and account balances</li>
<li>Work directly with multiple coworkers involved in the management and support of case files</li>
<li>Maintain organized case files</li>
<li>Prepare comprehensive demands and assemble support for submission to carriers</li>
<li>Interact with attorneys and present case synopsis when required</li>
<li>Manage case files from intake to closing under the direction of an attorney</li>
<li>Performs other related duties as assigned to meet the needs of the business</li>
</ul>
Qualification
<ul>
<li>Bachelor's degree (preferred)</li>
<li>Prior experience as a Personal Injury Case Manager preferred</li>
<li>At least 2 years of working in a legal position or insurance adjuster experience preferred</li>
<li>Ability to be a team player and follow procedures</li>
<li>Proactive interaction with clients, insurance companies and medical providers</li>
<li>Must possess the ability to multi-task, prioritize, and manage workload with a positive attitude and minimal supervision</li>
<li>Highly organized with the ability to juggle multiple deadlines in a fast-paced environment</li>
<li>Strong writing and communication skills along with attention to detail</li>
<li>Extensive computer and database expertise, Microsoft Word, Excel, Outlook, and type no less than 35 wpm</li>
<li>Remote and/or hybrid not eligible</li>
</ul>
The range for this position starts at $60,000 - 85,000 with bonus eligibility

#LI-KL1<div>
Benefits

Morgan &amp; Morgan is a leading personal injury law firm dedicated to protecting the people, not the powerful. This success starts with our staff. For full-time employees, we offer an excellent benefits package including medical and dental insurance, 401(k) plan, paid time off and paid holidays.

Equal Opportunity Statement

Morgan &amp; Morgan provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

E-Verify

This employer participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. If E-Verify cannot confirm that you are authorized to work, this employer is required to give you written instructions and an opportunity to contact Department of Homeland Security (DHS) or Social Security Administration (SSA) so you can begin to resolve the issue before the employer can take any action against you, including terminating your employment. Employers can only use E-Verify once you have accepted a job offer and completed the I-9 Form.
Privacy Policy

Here is a link to Morgan &amp; Morgan's privacy policy.</div></div>

Case Manager

Chubb Insurance

<div>The Workers&rsquo; Compensation Senior Telephonic Nurse Case Manager is responsible for evaluating and expediting appropriate, cost-effective medical treatment of injured employees with the goal of optimum medical improvement. The Senior TCM is responsible for disability management, including proactive early return to work coordination. Close collaboration with the claims and medical team to achieve individual case and department goals is a critical component of the position. This is a full-time remote position.
KNOWLEDGE AND SKILLS:
<ul><li>Excellent verbal and written communication skills. This position will involve continuous personal, telephonic, and written contact.
</li><li>Strong interpersonal and relationship building skills.
</li><li>Knowledge of traumatic injuries and the resultant disabilities and medical complications.
</li><li>Knowledge of Workers&rsquo; Compensation Acts and working knowledge of the medical providers in the assigned territory.
</li><li>Knowledge and expertise in use of medical treatment guidelines and disability duration guidelines.
</li><li>Experience using Microsoft Office products and ability to learn other technology tools.
</li><li>Strong time management, critical thinking, and organizational skills with the ability to work independently to manage priorities and meet deadlines.
</li><li>Model exceptional customer experience skills.
</li></ul>MAJOR DUTIES/RESPONSIBILITIES OF THE JOB :
<ul><li>Complete timely initial assessment report, case management plan, and establish disability duration timeframes.
</li><li>Throughout the life of an assignment review, analyze and critically assess medical records compared to evidence-based treatment guidelines; communicate findings and recommendations to the adjuster as part of the development of a medical action plan.
</li><li>Active participation with claims team to review, establish, and execute action plan.
</li><li>Develop and maintain action plan for early return to work (RTW) based on disability duration guidelines.
</li><li>Work collaboratively with all stakeholders to effectively manage recovery and return to work process.
</li><li>Meet productivity requirements.
</li><li>Effectively manage inventory based on guidelines.
</li><li>Assist with training and development of team members and broader workers&rsquo; compensation team including preparation and presentation of updates on relevant medical topics.
</li><li>Assist Nurse Manager and leadership team as needed with triage and projects.
</li></ul>EDUCATION AND EXPERIENCE:
<ul><li>Registered Nurse (RN) license in good standing required and willingness to obtain additional licenses as needed. BSN preferred.
 </li><li>Certified Case Manager (CCM) certification, CDMS and/or CRRN preferred.
 </li><li>Compact license preferred.
</li><li>7-10 years of experience in Workers&rsquo; Compensation Case Management preferred.
</li><li>Proficiency with MS Office products.
</li></ul>The pay range for the role is $65,900 to $111,900. The specific offer will depend on an applicant&rsquo;s skills and other factors. This role may also be eligible to participate in a discretionary annual incentive program. Chubb offers a comprehensive benefits package, more details on which can be found on our careers website . The disclosed pay range estimate may be adjusted for the applicable geographic differential for the location in which the position is filled.</div>
 <div><div>Chubb is a world leader in insurance. With operations in 54 countries, Chubb provides commercial and personal property and casualty insurance, personal accident and supplemental health insurance, reinsurance, and life insurance to a diverse group of clients. The company is distinguished by its extensive product and service offerings, broad distribution capabilities, exceptional financial strength, underwriting excellence, superior claims handling expertise and local operations globally. 
</div><div></div> 
<div>At Chubb, we are committed to equal employment opportunity and compliance with all laws and regulations pertaining to it. Our policy is to provide employment, training, compensation, promotion, and other conditions or opportunities of employment, without regard to race, color, religious creed, sex, gender, gender identity, gender expression, sexual orientation, marital status, national origin, ancestry, mental and physical disability, medical condition, genetic information, military and veteran status, age, and pregnancy or any other characteristic protected by law. Performance and qualifications are the only basis upon which we hire, assign, promote, compensate, develop and retain employees. Chubb prohibits all unlawful discrimination, harassment and retaliation against any individual who reports discrimination or harassment.</div></div>

Senior Telephonic Case Manager

Metropolitan Family Services

<div>We are now hiring for a full-time Program Supervisor to join our Team at Midway!

 SALARY:
<ul>
<li>Compensation is commensurate with years of related experience, position requirements, and candidate qualifications. The average range of salary for the position is between $60,000 and $63,000.</li>
</ul>
ESSENTIAL JOB FUNCTIONS:
<ul>
<li>Ensure youth are engaged within 48 hours of referral and receive coordinated services for up to 90 days.</li>
<li>Oversee development, implementation, and monitoring of individualized service plans.</li>
<li>Ensure services are trauma-informed, culturally responsive, youth-centered, and restorative in approach.</li>
<li>Provide direct supervision, coaching, and performance management to assigned staff.</li>
<li>Monitor staff productivity, case documentation, and service quality.</li>
<li>Ensure accurate and timely data entry and reporting in required systems.</li>
<li>Track performance measures and ensure compliance with funder contract requirements.</li>
<li>Maintain program adherence to agency policies, funding guidelines, and confidentiality standards.</li>
<li>Serve as liaison with DFSS, Chicago Police Department, Chicago Public Schools, and community partners.</li>
<li>Participate in required meetings, case coordination efforts, and collaborative initiatives.</li>
<li>Support continuous quality improvement and program development efforts.</li>
</ul>
QUALIFICATIONS:
<ul>
<li>Bachelor&rsquo;s degree in Social Work, Counseling or related field plus 8 years&rsquo; experience in social services with increasing levels of administrative and supervisory responsibility required; or Master&rsquo;s degree plus 5 years&rsquo; experience in social services with increasing levels of administrative and supervisory responsibility preferred.</li>
<li>Demonstrated ability to work in teams.</li>
<li>Excellent written and oral communication and interpersonal skills.</li>
<li>Ability to work in a complex environment.</li>
<li>Mobility for travel.</li>
<li>Ability to work effectively with diverse individuals and groups.</li>
</ul>
PHYSICAL DEMANDS
<ul>
<li>While performing the essential duties of this job, the employee is required to sit and stand for sustained periods of time, frequently talk, hear, use hands and fingers to feel, handle and operate objects or controls, and occasionally stand, bend, stretch, stoop, kneel and crouch.</li>
<li>The employee is required to have close visual acuity to perform an activity such as preparing and analyzing data and figures, transcribing and viewing a computer terminal.</li>
<li>The employee may occasionally lift and/or move up to 25 pounds.</li></ul> 


Metropolitan Family Services puts our people first with a top-of-the-line benefits package. Find out more by clicking here!

Some highlights include:
<ul>
<li>Medical Coverage, Dental Coverage, and Vision Coverage.</li>
<li>Metropolitan Family Services contributions of $2,000 to individual, and $4,000 to family, HSA accounts, pro-rated to your benefits start date.</li>
<li>FREE General Medicine and Behavioral Health Teladoc services provided to all team members.</li>
<li>Ascensus 401K plan services with a 4% employer match, vested at 100% on day one of eligibility.</li>
</ul>
And so much more! Make sure you click here to see the full suite of benefits offered!

MORE ABOUT US:

Metropolitan is Illinois' first comprehensive human services agency and reaches more than 122,970 individuals and families in Chicago, Evanston/Skokie, the southwest suburbs, and DuPage County with services promoting education, economic stability, emotional wellness, and empowerment.</div>

Program Supervisor

Circuit Court of Cook County, Illinois

<div>
 
 
 
 
 
 
 
 OFFICE OF
 
 THE
 
 CHIEF JUDGE
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 CIRCUIT COURT OF COOK COUNTY, ILLINOIS
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 JOB DESCRIPTION
 
 
 
 
 
 
 
 &nbsp;
 
 
 
 
 
 
 
 
 POSITION TITLE
 
 
 
 
 
 :
 
 Mental Health
 
 Court
 
 Case Manage
 
 
 r
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 BUSINESS UNIT
 
 
 
 
 
 : Problem-Solving Courts
 
 (PSC)
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 POSITION CLASSIFICATION
 
 
 
 
 
 :
 
 Exempt
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 PAY GRADE
 
 
 
 
 
 : Grade
 
 18
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 Salary:
 
 
 
 
 
 
 $70,242
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 Location:
 
 
 
 
 
 Various
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 Hours:
 
 
 
 
 
 8:30 a.m. to 4:30 p.m. or as assigned
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 Date
 
 Posted:&nbsp;
 
 
 
 
 
 
 
 2/3/2026
 
 
 
 
 
 
 
 
 
 &nbsp;
 
 
 
 
 
 
 
 
 
 
 JOB SUMMARY AND OVERVIEW
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 The Mental Health Court Case Manager provides effective and comprehensive case management services for adult individuals participating in the Circuit Court of Cook County Mental Health Court (MHC) programs. Case managers work diligently with the participants, connecting them to resources and treatment while monitoring progress and providing thorough and accurate reports to the Mental Health Court team.
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 ESSENTIAL FUNCTIONS/DUTIES:
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 The essential functions of the Case manager include the following:
 
 
 
 
 
 
 <ul>
 <li>
 
 
 
 
 
 
 Conduct a clinical assessment to determine the eligibility of a candidate utilizing a validated assessment tool
 
 
 
 
 
 
 </li>
 <li>
 
 
 
 
 
 
 Develop a clinical case plan tailored to the client, and ensure that the client can access needed community resources and mental health treatment and substance use treatment as needed
 
 
 
 
 
 
 </li>
 <li>
 
 
 
 
 
 
 Oversee the candidate&rsquo;s case for the duration of his or her participation in the program
 
 
 
 
 
 
 </li>
 </ul>
 <ul>
 <li>
 
 
 
 
 
 
 
 
 Act as liaison between treatment providers and the criminal justice system, balancing the integrated treatment needs of participants, the mandates of the criminal justice system, and the appropriateness of community-based treatment and recovery supports
 
 
 
 
 
 
 
 
 </li>
 </ul>
 <ul>
 <li>
 
 
 
 
 
 
 Provide and coordinate a continuum of treatment services onsite and/or in the community designed to maintain and enhance an individual&rsquo;s recovery capital
 
 
 
 
 
 
 </li>
 <li>
 
 
 
 
 
 
 Assess and provide linkage to clients for services including but not limited to assistance in obtaining food, housing, medication assistance, entitlements, and referrals for co-morbid conditions
 
 
 
 
 
 
 </li>
 <li>
 
 
 
 
 
 
 Assist clients with accessing entitlements such as disability compensations, or other entitlement that would support the client&rsquo;s care and rehabilitation as needed.
 
 
 
 
 
 
 </li>
 <li>
 
 
 
 
 
 
 Communicate consistently and effectively with collateral agencies/contacts regarding client service needs and disposition
 
 
 
 
 
 
 </li>
 <li>
 
 
 
 
 
 
 Attend scheduled Court staffings and status hearings/court calls
 
 
 
 
 
 
 </li>
 <li>
 
 
 
 
 
 
 Maintain an accurate database of program participants from referral to termination
 
 
 
 
 
 
 </li>
 </ul>
 
 
 
 
 
 
 This document represents the major duties, responsibilities, and authorities of this job, and is not intended to be a complete list of all tasks and functions. Other duties may be assigned.
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 MINIMUM QUALIFICATIONS:
 
 
 
 
 
 
 
 <ul>
 <li>
 
 
 
 
 
 
 
 
 Willingness and ability to travel to court in Cook County. This work will regularly be performed at court locations that house the MHCs.
 
 
 
 
 
 
 
 
 </li>
 </ul>
 <ul>
 <li>
 
 
 
 
 
 
 Education: Master of Social Work (MSW); Master of Arts (M.A.); Master of Health Science (MH) or Master of Science (M.S.) in Human Services, or other advanced degree in Human Services Field with concentrations in Mental Health, Criminal Justice, Substance Abuse, or related field
 
 
 
 
 
 
 </li>
 <li>
 
 
 
 
 
 
 Experience:
 
 
 
 
 Minimum of 2 years of experience in the human services field.
 
 
 
 
 
 
 </li>
 </ul>
 
 
 
 
 
 
 
 PREFERRED QUALIFICATIONS:
 
 
 
 
 
 
 
 <ul>
 <li>
 
 
 
 
 
 Currently working towards or have a Doctor of Social Work (DSW) degree, Ph.D./doctoral degree in related field.&nbsp;
 
 
 
 
 
 </li>
 <li>
 
 
 
 
 
 Currently working towards or are Certified Alcohol and Drug Counselor (CADC), Licensed Professional Counselor (LPC) or Licensed Social Worker (LSW).
 
 
 
 
 
 </li>
 <li>
 
 
 
 
 
 
 Experience working with adults in the criminal justice system, court operations, and/or project management.
 
 
 
 
 
 
 </li>
 </ul>
 
 
 
 
 
 
 
 KNOWLEDGE, SKILLS AND ABILITIES:
 
 
 
 
 
 
 
 <ul>
 <li>
 
 
 
 
 
 
 Experience with monitoring, compiling reports and data preferred
 
 
 
 
 
 
 </li>
 <li>
 
 
 
 
 
 
 Knowledge of criminal justice system, court processes and legal terminology preferred
 
 
 
 
 
 
 </li>
 <li>
 
 
 
 
 
 
 Ability to communicate effectively, verbally and in writing, for a diverse range of audiences and settings
 
 
 
 
 
 
 </li>
 <li>
 
 
 
 
 
 
 Excellent communication and interpersonal skills
 
 
 
 
 
 
 </li>
 <li>
 
 
 
 
 
 
 Proficiency with Microsoft Office suite, online collaborative tools, and overall computer skills/technical aptitude
 
 
 
 
 
 
 </li>
 </ul>
 <ul>
 <li>
 
 
 
 
 
 
 
 
 Strong organizational skills and the ability to set priorities, organize time efficiently, and handle multiple demands.
 
 
 
 
 
 
 
 
 </li>
 </ul>
 <ul>
 <li>
 
 
 
 
 
 
 Ability to handle pressure, work under stressful conditions and respond to crisis situations
 
 
 
 
 
 
 </li>
 <li>
 
 
 
 
 
 
 Ability to work independently as well as in a team to complete project tasks
 
 
 
 
 
 
 </li>
 <li>
 
 
 
 
 
 
 Must maintain confidentiality
 
 
 
 
 
 
 </li>
 <li>
 
 
 
 
 
 
 Knowledge of the Illinois Supreme Court Problem-Solving Court Standards
 
 
 
 
 
 
 </li>
 </ul>
 <ul>
 <li>
 
 
 
 
 
 
 
 
 Demonstrated commitment to serving underrepresented and vulnerable populations, including social and racial/ethnic minorities as well as those living with mental illnesses and/or substance use disorders.
 
 
 
 
 
 
 
 
 </li>
 <li>
 
 
 
 
 
 
 
 
 Exhibits sensitivity, empathy regarding human service issues and projects a non-judgmental attitude towards those requiring assistance.
 
 
 
 
 
 
 
 
 </li>
 </ul>
 
 
 
 
 
 
 
 
 Physical Requirements:
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 &bull;&nbsp;&nbsp;&nbsp;&nbsp; On a continuous basis, sit at a desk for long periods of time in front of a computer screen;
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 &bull;&nbsp;&nbsp;&nbsp;&nbsp; Able to ambulate throughout the workplace.
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 &bull;&nbsp;&nbsp;&nbsp;&nbsp; Intermittently twist to reach equipment or supplies surrounding desk;
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 &bull;&nbsp;&nbsp;&nbsp;&nbsp; Perform simple grasping and fine manipulation;
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 &bull;&nbsp;&nbsp;&nbsp;&nbsp; Strength to lift files weighing up to 20 pounds; and
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 &bull;&nbsp;&nbsp;&nbsp;&nbsp; Use telephone and computer keyboard on a daily basis.
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 This position requires a pre-employment drug screening and criminal background check.
 
 
 
 
 
 
 
 All offers of employment are contingent upon successful completion of all required screening criteria.
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 Applicants are advised that as a Drug Free Workplace, use of medical or recreational marijuana is prohibited and will disqualify a candidate from employment.&nbsp;
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 Information concerning the benefits for this position can be found at the
 
 
 
 
 
 
 
 Circuit Court of Cook County Employment Opportunities Page
 
 
 
 
 
 
 
 .
 
 
 
 
 
 
 
 
 
 
 
 
 Please apply by&nbsp;filling out the application at our
 
 &nbsp;
 
 
 
 Career Page
 
 
 
 .
 
 
 
 
 
 
 
 
 
 
 
 
 THE OFFICE OF THE CHIEF JUDGE IS AN EQUAL OPPORTUNITY EMPLOYER
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 It is the policy of the Office of the Chief Judge of the Circuit Court of Cook County to provide equal opportunity in employment to all employees and applicants for employment.&nbsp; No person is to be discriminated against in employment because of race, religion, color, sex, age, national origin, disability, or sexual orientation.
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 &nbsp;Revised:&nbsp; December, 2025
 
 
 
 
 
 
 
 
 
 &nbsp;
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OCJ -- Mental Health Court Case Manager, Problem Solving Courts

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