fleet monitoring specialist (dashcam & driving behaviour)

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fleet monitoring specialist (dashcam & driving behaviour) Jobs in Lahore

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senior tracking specialist (remote)

fleet monitoring specialist dashcam driving behaviour

Simple GRP

Job Description:The CompanySimple GRP is a group of companies operating in the vehicle hire and insurance sector based in the UK. As part of the growth plan we are looking for a number of candidates to monitor our fleet through the dashcamsJob Title - Fleet Monitoring Specialist (Dashcam &amp; Driving Behaviour)Location - Lahore (Johar Town)We are seeking detail-oriented and responsible Fleet Monitoring Specialists to oversee the safety and performance of our fleet of rental vehicles through continuous monitoring of dashcam alerts and driver behaviour. This role ensures the safety of our vehicles and customers by responding to real-time alerts and analysing driving patterns, ultimately minimising risks and enhancing fleet efficiency.Key Responsibilities:<ul><li>Monitor dashcam alerts and driver behaviour data for the fleet 24/7 on a rotating shift basis, ensuring continuous oversight.</li><li>Respond promptly to accidents and critical alerts (e.g., speeding, harsh braking, unsafe driving) by following established protocols.</li><li>Analyse and interpret driving behaviour patterns, providing actionable insights to improve driver performance and vehicle safety.</li><li>Coordinate with drivers, the safety team, and fleet managers in case of incidents or violations to ensure prompt resolution.</li><li>Maintain accurate records of incidents, alert responses, and corrective actions taken.</li><li>Collaborate with the broader fleet management team to develop strategies for risk reduction and improved driving behavior.</li><li>Support the implementation of company policies and safety regulations.</li></ul>Qualifications:<ul><li>Experience in fleet management, driver safety monitoring, or a related field is preferred.</li><li>Strong attention to detail with the ability to analyse data and identify trends.</li><li>Ability to work effectively in a fast-paced, high-stakes environment.</li><li>Proficient in using monitoring software and other fleet management tools.</li><li>Excellent communication skills to liaise with drivers, managers, and team members.</li><li>Ability to work rotating shifts, including nights, weekends, and holidays.</li></ul>Work Environment:<ul><li>This is a 24/7 operation with rotating shifts. Candidates must be willing to work flexible hours to ensure coverage throughout the year.</li></ul>Positions Available:<ul><li>4-5 full-time positions on a rotating shift schedule.</li></ul>Job Type: Full-timeLanguage: English (mandatory)Job Type: Full-timeAbility to commute/relocate:<ul><li>Lahore: Reliably commute or planning to relocate before starting work (Required)</li></ul>Application Question(s):<ul><li>Are you comfortable with rotational shifts?</li></ul>Experience:<ul><li>Fleet Monitoring : 2 years (Preferred)</li></ul>Work Location: In person

Fleet Monitoring Specialist (Dashcam & Driving Behaviour)

ACE Union

Position Summary We are looking for a Product Analyst to support the enhancement of ACE&rsquo;s digital money transfer products by working closely with cross-functional teams, conducting user journey audits, and analysing user behaviour to identify improvement opportunities. The role involves testing new app and website releases, documenting product requirements, maintaining detailed product specifications, and assisting with incident logging and escalation. The Product Analyst will collaborate with internal teams to address user challenges, perform structured product research, benchmark industry standards, and provide insight-driven recommendations that contribute to optimisation, innovation, and roadmap planning. This position requires strong analytical thinking, clear communication, and a customer-focused product mindset to help deliver seamless and reliable digital experiences.Key ResponsibilitiesCross-Functional Product Support<ul><li>Support cross-functional teams in Product, Design, and Development to enhance money transfer experiences and services.</li><li>Collaborate with UI/UX designers to improve user experience across ACE's app and website.</li><li>Participate in sprint planning and assist in coordinating tasks with technical teams.</li></ul>User Journey Audits and Testing<ul><li>Perform monthly audits of the app and website by executing key use cases to ensure end-to-end reliability.</li><li>Test new app versions and assigned tasks prior to release to validate performance, stability, and alignment with requirements.</li><li>Provide clear testing notes, documented issues, and recommendations to the Product Specialist or Lead and IT teams.</li></ul>Data and Behaviour Analysis<ul><li>Analyse user interactions, customer data, and journey behaviour to identify usability issues or performance bottlenecks and support optimisation initiatives.</li><li>Review funnels to identify drop-offs, friction points, and areas for improvement.</li><li>Create user cohorts and segmented funnels to understand behavioural patterns.</li><li>Interpret user behaviour data and contribute insights that support optimising onboarding, transfers, payments, and other key journeys.</li></ul>Documentation and Reporting<ul><li>Assist in preparing scope documents, Product Requirement Documents (PRDs), Business Requirement Documents (BRDs), and other supporting documentation under the guidance of the Product Lead or Product Specialist.</li><li>Prepare, update, and maintain detailed use cases for all major product flows.</li><li>Support in maintaining product specification documents and the consolidated Product Book by updating flows, requirements, and changes as directed.</li><li>Document research findings or behavioural insights to support product decision-making.</li></ul>Incident Logging and Escalation<ul><li>Attend to user escalations raised by CX or other frontline teams by performing an initial review and documenting issues.</li><li>Log and escalate product-related incidents promptly to the Product Specialist or Product Lead.</li><li>Coordinate with IT and QA teams as needed and support the resolution process by providing clear context, replication steps, and validation.</li></ul>Collaboration and Coordination<ul><li>Collaborate with Compliance, CX, Marketing, and other internal teams to gather feedback, understand user challenges, and support product initiatives.</li><li>Ensure accurate and structured communication of findings, testing outcomes, and analysis insights to Product Specialists and the Product Lead.</li></ul>Product Research, Insights, and Innovation<ul><li>Conduct research on customer behaviour, market trends, and competitor offerings to support product improvement and strategic planning.</li><li>Perform exploratory data reviews to identify patterns, user needs, and friction points that inform product enhancements.</li><li>Benchmark ACE&rsquo;s mobile app and website against leading fintech and remittance platforms to identify innovation and UX improvement opportunities.</li><li>Generate insight-driven recommendations for enhancements, new features, and optimisation experiments.</li><li>Validate hypotheses through user feedback, usability testing, A/B tests, and funnel behaviour analysis.</li><li>Summarise key research findings and innovation opportunities for the Product Lead or Specialist to support roadmap decisions.</li></ul>Skills and Competencies<ul><li>Analytical thinking: Ability to interpret data and user behaviour to support product decisions.</li><li>Communication: Comfort presenting ideas and findings to technical and non-technical colleagues.</li><li>Team Collaboration: Works wellin a team environment and enjoys cross functional collaborations.</li><li>Problem Solving: Keen to investigate problems and suggest practical solutions.</li><li>Product Mindset: Enthusiastic about improving customer experience through digital products.</li><li>Basic UI/UX Understanding: A general awareness of good design and user friendly digital journeys.</li><li>Proficiency with Postman for API testing and validation.</li><li>Ability to write and execute SQL queries for data extraction and analysis.</li></ul>Basic Qualifications<ul><li>Bachelor&rsquo;s degree in Business, Computer Science, Design, or a related field.</li><li>02 years of experience in a product, business analysis, or tech-related role.</li><li>Additional benefit for candidates with an interest or exposure to fintech, remittance, or digital payment systems.</li></ul>Job Type: Full-timePay: Rs150,000.00 - Rs200,000.00 per monthApplication Question(s):<ul><li>Is it possible for you to commute daily to Gulberg-3 Lahore, or to relocate to Lahore city for this job? </li></ul><ul><li>The shift timing connected with the role is 01:00 PM PST to 10:00 PM PST. Is it feasible for you to work in these timings? </li><li>What is your current salary package?</li><li>What is your expected salary?</li></ul>Education:<ul><li>Bachelor's (Required)</li></ul>Experience:<ul><li>product, business analysis, or tech-related role: 2 years (Required)</li></ul>Language:<ul><li>English Proficiently (Required)</li></ul>Work Location: In person

Product Analyst

TEKHQS

<div>
 
 Role Overview:
 
 
 
 We are seeking a highly communicative and customer‑focused professional to manage new customers during their initial journey with one of our TMS projects and provide ongoing support. This role combines onboarding, early‑stage account management, and customer support.
 
 
 
 Key Responsibilities
 
 
 
 <ul>
 <li>
 Customer Onboarding: Lead end‑to‑end onboarding for new customers; guide ELD installation, driver app, portal, and AI dashcam setup.
 </li>
 <li>
 Account Management: Act as primary contact and build strong customer relationships.
 </li>
 <li>
 Customer Support: Handle email, chat, and phone queries; troubleshoot ELD, app, and compliance issues.
 </li>
 <li>
 Training &amp; Guidance: Conduct demos and training sessions for customers.
 </li>
 <li>
 Issue Resolution: Coordinate with internal teams to resolve technical or compliance issues.
 </li>
 <li>
 Upsell &amp; Growth: Identify opportunities for expansion and feature adoption.
 
 
 
 </li>
 </ul>
 
 Required Skills
 
 
 
 <ul>
 <li>
 1-2 years of experience in onboarding new customers
 </li>
 <li>
 Excellent communication and interpersonal skills.
 </li>
 <li>
 Strong customer support mindset.
 </li>
 <li>
 Problem‑solving ability and proactive approach.
 
 
 
 </li>
 </ul>
 
 Job Details
 
 
 
 
 Experience:
 
 1-2 years
 
 
 
 Job Type:
 
 Full-time - Remote
 
 
 
 Location:
 
 DHA Phase 6, Lahore
 
 
 
 About TEKHQS
 
 
 
 
 TEKHQS
 
 is a global technology and AI-driven solutions company delivering scalable
 
 SaaS, Cloud, AI/ML, Blockchain/Web3, DevOps, and enterprise software solutions
 
 to startups and enterprise clients worldwide.
 
 
 With a team of
 
 300+ professionals
 
 across the
 
 USA, UK, UAE, Qatar, Pakistan, and India
 
 , we specialize in building high-performance digital products across
 
 Logistics, FinTech, Healthcare, and emerging technology sectors
 
 .
 
 
 At TEKHQS, we foster a culture of
 
 innovation, ownership, and continuous growth
 
 , empowering our teams to build impactful technology that drives real business transformation.
</div>

Client Onboarding Specialist

The Risk Advisors

We are looking for a detail-oriented and customer-focused Technical Support Engineer to join our team. In this role, you will be the first point of contact for clients, assisting with their day-to-day technical issues, monitoring system and server health, and coordinating with our internal development and operations teams to ensure smooth service delivery.Key Responsibilities Client Support &amp; Communication<ul><li>Respond to customer inquiries via email, chat, and support ticketing systems in a timely and professional manner.</li><li>Understand client issues, troubleshoot problems, and provide clear solutions or workarounds.</li><li>Conduct remote support sessions with clients to diagnose and resolve issues.</li><li>Maintain excellent customer service by building positive client relationships.</li></ul>Technical Troubleshooting<ul><li>Investigate and resolve application, software, and configuration issues reported by clients.</li><li>Escalate complex problems to the development or DevOps teams with clear documentation.</li><li>Reproduce reported issues in a test environment to support faster debugging.</li><li>Monitor logs, dashboards, and system alerts to proactively identify potential issues.</li></ul>Server &amp; System Management<ul><li>Check and maintain server health, performance metrics, uptime, and resource utilization.</li><li>Perform routine server maintenance tasks, including backups, restarts, and basic configuration updates.</li><li>Monitor and manage user sessions, system connectivity, and service availability.</li><li>Collaborate with DevOps/Infrastructure teams on deployment checks, patch updates, and stability improvements.</li></ul>Coordination &amp; Documentation<ul><li>Collaborate closely with the development team to communicate client issues, feature requests, and bug reports.</li><li>Create, update, and maintain technical documentation, FAQs, troubleshooting guides, and client instructions.</li><li>Track and update issue progress in the ticketing system to ensure timely resolution.</li><li>Provide feedback to product and development teams to help enhance platform stability and usability.</li></ul>Continuous Improvement<ul><li>Suggest improvements to support workflows and technical processes.</li><li>Participate in internal training sessions to stay updated with new product features and releases.</li><li>Contribute to team knowledge-sharing initiatives and internal documentation.</li></ul>Required Qualifications<ul><li>Bachelor&rsquo;s degree in Computer Science, Information Technology, or related field (or equivalent experience).</li><li>1&ndash;2 years of experience in technical support, IT support, or customer-facing technical roles.</li><li>Strong understanding of software troubleshooting, networking basics, and server environments.</li><li>Ability to analyse logs, system behaviour, and error reports.</li><li>Excellent verbal and written communication skills.</li><li>Customer-focused mindset with patience and problem-solving ability.</li></ul>Job Type: Full-timePay: From Rs50,000.00 per monthAbility to commute/relocate:<ul><li>Lahore: Reliably commute or planning to relocate before starting work (Preferred)</li></ul>Language:<ul><li>English (Preferred)</li></ul>Work Location: In person

Technical Support Engineer

THE ADVANTECH

Digital Marketing ExpertLocation: Main Cannal Road, Johar Town,Lahore Job Type: Full-TimeJob OverviewWe are looking for a highly skilled Digital Marketing Expert with proven experience in paid advertising and SEO strategy. The ideal candidate must have hands-on expertise in Meta Ads, Google Ads, TikTok Ads, Pinterest Ads, and Snapchat Ads, along with strong knowledge of Google Merchant Center, Google Analytics, and Google Tag Manager. The candidate must be capable of developing effective advertising and SEO strategies that improve traffic, conversions, and overall business growth.Key ResponsibilitiesPaid Advertising Management &amp; Strategy<ul><li>Plan, develop, and execute advertising strategies to increase conversions and maximize ROAS</li><li>Create and manage paid campaigns on:</li><li>Meta Ads (Facebook &amp; Instagram)</li><li>Google Ads (Search, Display, Shopping, YouTube, Performance Max)</li><li>TikTok Ads</li><li>Pinterest Ads</li><li>Snapchat Ads</li><li>Conduct audience research, competitor analysis, and targeting strategy</li><li>Set up and manage remarketing and retargeting campaigns</li><li>Perform A/B testing on creatives, audiences, landing pages, and campaign structures</li><li>Optimise campaigns based on performance data</li><li>Scale profitable campaigns and reduce wasted ad spend</li></ul>Google Merchant Center &amp; Shopping Campaigns<ul><li>Set up and manage Google Merchant Center accounts</li><li>Upload, optimise, and maintain product feeds</li><li>Fix product disapprovals and feed issues</li><li>Create and optimise Google Shopping campaigns</li><li>Improve product visibility and conversion performance</li></ul>SEO Strategy &amp; Implementation<ul><li>Develop and execute SEO strategies to increase organic traffic and search rankings</li><li>Perform keyword research based on search volume, competition, and business goals</li><li>Optimise website pages including:</li><li>Meta titles</li><li>Meta descriptions</li><li>Headings</li><li>Content optimisation</li><li>Analyse competitors and identify SEO opportunities</li><li>Improve website performance for search engines</li><li>Monitor keyword rankings, traffic, and SEO performance</li><li>Work with developers to ensure proper technical SEO implementation</li></ul>Tracking, Analytics &amp; Tag Setup<ul><li>Set up and manage tracking using:</li><li>Google Analytics (GA4)</li><li>Google Tag Manager (GTM)</li><li>Meta Pixel and Conversion API</li><li>TikTok Pixel, Pinterest Tag, Snapchat Pixel</li><li>Configure conversion tracking manually and via CMS platforms (Shopify, WordPress, etc.)</li><li>Set up ecommerce tracking and event tracking</li><li>Ensure accurate tracking of all conversions and campaign performance</li></ul>Google My Business (GMB) Management &amp; Tracking<ul><li>Set up and optimise Google My Business tracking</li><li>Configure call, click, and conversion tracking</li><li>Monitor and improve local business visibility and performance</li></ul>Reporting &amp; Performance Monitoring<ul><li>Monitor campaigns and website performance daily</li><li>Prepare daily, weekly, and monthly performance reports</li><li>Analyse key metrics including:</li><li>ROAS</li><li>CPA</li><li>CPC</li><li>CTR</li><li>Conversion Rate</li><li>Organic traffic growth</li><li>Provide actionable insights and optimisation recommendations</li><li>Continuously improve advertising and SEO performance</li></ul>Required Skills &amp; QualificationsTechnical Skills<ul><li>Strong experience with Meta Ads Manager</li><li>Strong experience with Google Ads (Search, Shopping, Performance Max)</li><li>Experience with TikTok, Pinterest, and Snapchat Ads</li><li>Strong grip on Google Merchant Center</li><li>Strong grip on Google Analytics (GA4)</li><li>Strong grip on Google Tag Manager</li><li>Strong knowledge of SEO strategies and keyword research</li><li>Experience with conversion tracking setup (manual and CMS-based)</li></ul>Analytical &amp; Strategic Skills<ul><li>Ability to develop effective advertising strategies</li><li>Ability to develop effective SEO strategies</li><li>Strong understanding of audience targeting and behaviour</li><li>Strong campaign optimisation skills</li><li>Strong reporting and performance analysis skills</li></ul>Preferred Qualifications<ul><li>Experience with ecommerce businesses</li><li>Google Ads certification preferred</li><li>Meta Ads certification preferred</li></ul>What We Offer<ul><li>Salary: PKR 80,000 &ndash; 100,000 per month</li><li>Career growth opportunities</li><li>Professional work environment</li><li>Long-term position</li></ul>Job Type: Full-timePay: Rs80,000.00 - Rs100,000.00 per monthJob Type: Full-timePay: Rs60,000.00 - Rs100,000.00 per monthExperience:<ul><li>Digital Marketing: 4 years (Preferred)</li></ul>Language:<ul><li>English (Preferred)</li></ul>Work Location: In person

Digital Marketing Expert

My Tutor Source (MTS)

Job Title: Customer Success Specialist Location: DHA Phase 1, Lahore Shift Timings: 11:00 PM &ndash; 8:00 AM (Night Shift)My Tutor Source is dedicated to providing exceptional tutoring experiences to our customers. We pride ourselves on our commitment to customer satisfaction and are seeking a passionate individual to join our team as a Customer Success Specialist.Responsibilities include but are not limited to:<ul><li>Introducing customers to the company&rsquo;s services through detailed sessions.</li><li>Arranging teachers for demo/intro sessions and assigning classes.</li><li>Conducting regular follow-ups with customers.</li><li>Maintaining regular communication with students and teachers to ensure excellent service delivery.</li><li>Monitoring activities and collecting feedback from existing customers to identify areas for service improvement and implementing feasible customer suggestions.</li><li>Building strong customer relationships and proactively engaging with them to improve customer retention.</li><li>Conducting extensive research for prospecting and building mature leads.</li><li>Performing inside sales activities, including extensive research, data analysis, and taking action based on results and indicators.</li><li>Coordinating and completing multiple tasks alongside the entire team.</li><li>Updating the database and maintaining accurate records.</li><li>Scheduling intro/demo sessions with available teachers.</li><li>Monitoring teachers&rsquo; schedules and assigning them intro sessions and students.</li><li>Writing content for various purposes.</li><li>Conducting trial sessions for new clients and converting them into paying customers.</li><li>Scheduling classes for successful trials and managing the scheduled hours of clients (students).</li><li>Consistently aiming to achieve monthly and annual goals/targets.</li></ul>Job Type: Full-timeApplication Question(s):<ul><li>How much experience you have in customer success role?</li><li>Have you worked in the US or Canadian market?</li><li>What is your current salary?</li><li>What is your expected salary?</li></ul>Work Location: In person

Customer Success Executive

INSPIRE BUILDERS GENERAL CONTRACTING COMPANY

Job Title: Performance Management SpecialistLocation: Gulberg, Lahore (Back Office)Salary: PKR 90,000 &ndash; 100,000Job Description:We are looking for a Performance Management Specialist for our Lahore Back Office. The ideal candidate will be responsible for managing employee performance systems, monitoring KPIs, and supporting management in improving overall organizational productivity.Key Responsibilities:Develop and implement performance management frameworks and KPIs.Monitor employee performance and prepare performance evaluation reports.Coordinate quarterly and annual performance appraisals.Work closely with department heads to set performance targets.Identify performance gaps and recommend improvement plans.Maintain performance management records and documentation.Support HR in employee development and performance improvement initiatives.Requirements:Bachelor&rsquo;s or Master&rsquo;s degree in HR, Business Administration, or related field.2&ndash;4 years of experience in Performance Management / HR Operations.Strong knowledge of KPI development and appraisal systems.Excellent analytical and communication skills.Proficiency in MS Excel and HR software/ERP systems preferred.Apply at: hiringlahoreoffice@gmail.comJob Type: Full-timePay: Rs90,000.00 - Rs100,000.00 per monthWork Location: In person

Performance Management Specialist

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