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food and beverage supervisor Jobs in Oman

food and beverage supervisor

bar manager

bar supervisor

front office manager

floor supervisor

Wyndham Garden Muscat

<div>We are seeking a detail-oriented Floor Supervisor to oversee the daily cleanliness and maintenance of guest rooms and corridors on assigned floors. You will lead a team of Room Attendants to ensure our property meets the highest standards of hygiene and guest satisfaction.
Key Responsibilities<ul><li>
Daily Supervision:Assign room cleaning quotas and deep-cleaning tasks to the housekeeping team.</li><li>
Quality Inspections:Physically inspect all guest rooms (occupied and departure) and VIP suites to ensure they meet brand standards before guest arrival.</li><li>
Maintenance Liaison:Identify and report repair needs (e.g., electrical, plumbing) to theEngineering Departmentand follow up on completion.</li><li>
Inventory &amp; Supplies:Monitor the floor pantry, manage linen stock, and requisition cleaning supplies as needed to prevent shortages.</li><li>
Guest Service:Act as the first point of contact for guest requests (e.g., extra pillows, VIP amenities) and handle complaints with professionalism and speed.</li><li>
Staff Coaching:Provide on-the-job training for new hires and ongoing feedback to current staff to maintain performance levels.</li><li>
Safety &amp; Compliance:Ensure all staff adhere to hotel security, fire regulations, and health and safety legislation.</li></ul>
<div><h2 class="jobSectionHeader">Experience Needed</h2><ul><li>
Experience:Minimum 2&ndash;4 years of experience in hotel housekeeping, with at least 1 year in a lead or supervisory capacity.</li><li>
Education:High school diploma or equivalent; a degree inHospitality Managementis a plus.</li><li>
Skills:Exceptional attention to detail, strong problem-solving abilities, and a &quot;guest-first&quot; mindset.</li><li>
Communication:Good oral and written communication skills (English proficiency often required).</li></ul></div>
<div><h2 class="jobSectionHeader">Required Skills</h2><h3 class="jobSectionHeader">
Soft skills</h3>
Problem Solving, Effective Communication, Detail Oriented</div>
<div><h2 class="jobSectionHeader">Values</h2>
Integrity, Accountability, Inclusive, Care, Fun</div>
<div><h2 class="jobSectionHeader">Benefits</h2>
Career development, Learning &amp; development programmes, Incentive plans, Service charge</div></div>

Floor Supervisor

Mandarin Oriental

<div>
 
 Mandarin Oriental Muscat
 
 is looking for a
 
 Bar Supervisor
 
 to join our
 
 Food and Beverage
 
 team.
 
 
 Are you a master of craft? Do you thrive in a team that succeeds together, demonstrating integrity and respect while acting responsibly? Do you embrace a growth mindset? We invite you to become a fan of the exceptional.
 
 
 Mandarin Oriental is the award-winning owner and operator of some of the most luxurious hotels, resorts and residences located in prime destinations around the world, with a strong development pipeline. Increasingly recognised for creating some of the world&rsquo;s most sought-after properties, the Group provides legendary service inspired by Asian heritage whilst representing the very cutting-edge of luxury experiences.
 
 
 
 Mandarin Oriental Muscat
 
 
 
 Situated in a prime beachfront location, Mandarin Oriental, Muscat is a chic urban resort that offers 150 stylishly appointed guestrooms and suites, five restaurants and bars, a lush Spa at Mandarin Oriental, and an outdoor swimming pool. The hotel features a one-of-a-kind ballroom boasting spectacular views of the Arabian Sea as well as a variety of banquet and meeting spaces to accommodate social and business events.
 
 
 For those seeking a luxury living experience in one of Muscat&rsquo;s most desirable districts, an exclusive collection of 155 Residences at Mandarin Oriental combine the Group&rsquo;s legendary service, world-class amenities and sweeping sea or mountain views.
 
 
 
 About The Job
 
 
 
 The Bar Supervisor is responsible for, but not limited to, supervising the service in the bar venue. To provide back up for the Assistant Restaurant Manager, take responsibility for supervising and coordinating the daily bar activities and maintaining the highest standard of service established by the hotel.
 
 
 
 Responsibilities
 
 
 
 <ul>
 <li>
 Display full knowledge of food and beverage and dining venue offering.
 </li>
 <li>
 Ensure colleagues start and finish shifts at the correct time.
 </li>
 <li>
 Assist in setting up bar for all meal periods.
 </li>
 <li>
 Assist colleagues in setting up bar service stations according to MEP standards.
 </li>
 <li>
 Be familiar with all billing procedures.
 </li>
 <li>
 To handle all banqueting area relevant equipment.
 </li>
 <li>
 Attend daily meetings.
 </li>
 <li>
 Attend all mandatory training sessions arranged by MO.
 </li>
 <li>
 Mandarin Oriental, Muscat has zero tolerance on all forms of harassment or discrimination, i.e. it is strictly forbidden to discriminate on the basis of gender, disability, including physical or medical condition, race, colour, religion, national origin, ancestry, citizenship, age, sexual orientation, marital status, or for any other reason.
 </li>
 <li>
 Act as a hotel ambassador always.
 </li>
 <li>
 To carry out any additional duties requested by management, related to hotel operational activities
 </li>
 <li>
 Follow the principle of the 5Ps &lsquo;Proper Planning Prevents Poor Performance&rsquo; at all times.
 </li>
 <li>
 Ensure correct quality, presentation and delivery of all drinks.
 </li>
 <li>
 Perform all administrative tasks designated to him/her by management.
 </li>
 <li>
 Supervise F&amp;B service by directing and supporting his/her subordinates.
 </li>
 <li>
 Ensure that the bar area is adequately staffed during his/her shift and to notify his/her superior of any shortages.
 </li>
 <li>
 Identify and carry out any specific training and development needs among the team.
 </li>
 <li>
 Support company's philosophy and company culture through the use of Legendary Quality Experiences on a daily basis to ensure Guest Satisfaction and the achievement of our Mission Statement.
 </li>
 <li>
 Support company's philosophy and company culture through the use of Guiding Principles and D.E.L.I.G.H.T as part of ensuring Guest Satisfaction and the achievement of our Mission Statement.
 </li>
 <li>
 Taking reservations accurately where necessary while keeping track of guest&rsquo;s preferences.
 </li>
 <li>
 Greeting and seating guests according to MO standards.
 </li>
 <li>
 Presenting the menu correctly to each guest.
 </li>
 <li>
 Offering suggested up-selling based on outlet policy.
 </li>
 <li>
 Serving beverages according to MO standards.
 </li>
 <li>
 Assist colleagues in clearing plates and tables and ensuring general table maintenance throughout the meal.
 </li>
 <li>
 Presenting the bill and handle payment procedures.
 </li>
 <li>
 Ensure guest satisfaction at all times and proactively seek feedback.
 </li>
 <li>
 Handling special requests from guests and VIPs.
 </li>
 <li>
 Implement service recovery actions and follow up.
 </li>
 <li>
 Bidding guests farewell when leaving the venue.
 </li>
 <li>
 Anticipating the guests&rsquo; needs by keeping control of service flow and identify potential bottle necks.
 </li>
 <li>
 Ensure that hotel grooming and hygiene standards are being maintained, enhancing a professional image.
 </li>
 <li>
 Ensure that the environment of the outlet is being maintained to MO standards.
 </li>
 <li>
 Be aware of, and comply with, safe working practices as laid down under FLHSS. This will include your awareness of any specific hazards at your workplace.
 </li>
 <li>
 Be aware of and comply with local and relevant Food Hygiene Standards.
 </li>
 <li>
 Wear any appropriate protective clothing provided by or recommended by the Hotel.
 </li>
 <li>
 Report any defects in the building, plant or equipment according to the Hotel procedures.
 </li>
 <li>
 Ensure any accidents to colleagues, guests or visitors are reported in accordance with Hotel procedures.
 </li>
 <li>
 Attend all statutory fire training and to be fully conversant with and abide by all rules concerning, fire, health &amp; safety.
 </li>
 <li>
 Be aware of Fire safety plans.
 </li>
 <li>
 Adhere to Safe &amp; Sound procedures regarding Health &amp; safety.
 </li>
 <li>
 Adhere to Safe &amp; Sound procedures regarding HACCP standards.
 </li>
 <li>
 Attend any training deemed appropriate by your Head of Department.
 </li>
 <li>
 To be responsible for the Safe &amp;Sound procedures followed by your peers.
 
 
 </li>
 </ul>
 
 Our commitment to you
 
 
 
 <ul>
 <li>
 Learning &amp; Development. Your success is our success. We craft unique learning and development programmes for various stages in your career so that you grow, continuously.
 </li>
 <li>
 MOstay. When you work as hard as our colleagues do, it&rsquo;s important to take time off. As a member of the #MOfamily, you can stay with us wherever you go in the world. The MOstay programme offers complimentary nights and additionally attractive rates on rooms for you and your loved ones.
 </li>
 <li>
 Heath &amp; Colleague Wellness. Finding the right work-life balance is important. Your wellbeing matters to us. A variety of health benefits and wellness programmes are offered to all our colleagues, globally.
 </li>
 <li>
 Retirement Plans. When you show commitment to us, we reciprocate. We offer different retirement plans depending on the length of your service and your role.
 
 
 </li>
 </ul>
 
 We&rsquo;re Fans. Are you?
 
</div>

Bar Supervisor

Mandarin Oriental Hotel Group

<div>Mandarin Oriental Muscat is looking for a Bar Supervisor to join our Food and Beverage team.

Are you a master of craft? Do you thrive in a team that succeeds together, demonstrating integrity and respect while acting responsibly? Do you embrace a growth mindset? We invite you to become a fan of the exceptional.

Mandarin Oriental is the award-winning owner and operator of some of the most luxurious hotels, resorts and residences located in prime destinations around the world, with a strong development pipeline. Increasingly recognised for creating some of the world&rsquo;s most sought-after properties, the Group provides legendary service inspired by Asian heritage whilst representing the very cutting-edge of luxury experiences.

Mandarin Oriental Muscat

Situated in a prime beachfront location, Mandarin Oriental, Muscat is a chic urban resort that offers 150 stylishly appointed guestrooms and suites, five restaurants and bars, a lush Spa at Mandarin Oriental, and an outdoor swimming pool. The hotel features a one-of-a-kind ballroom boasting spectacular views of the Arabian Sea as well as a variety of banquet and meeting spaces to accommodate social and business events.

For those seeking a luxury living experience in one of Muscat&rsquo;s most desirable districts, an exclusive collection of 155 Residences at Mandarin Oriental combine the Group&rsquo;s legendary service, world-class amenities and sweeping sea or mountain views.

About the job

The Bar Supervisor is responsible for, but not limited to, supervising the service in the bar venue. To provide back up for the Assistant Restaurant Manager, take responsibility for supervising and coordinating the daily bar activities and maintaining the highest standard of service established by the hotel.

Responsibilities
<ul>
<li>Display full knowledge of food and beverage and dining venue offering.</li>
<li>Ensure colleagues start and finish shifts at the correct time.</li>
<li>Assist in setting up bar for all meal periods.</li>
<li>Assist colleagues in setting up bar service stations according to MEP standards.</li>
<li>Be familiar with all billing procedures.</li>
<li>To handle all banqueting area relevant equipment.</li>
<li>Attend daily meetings.</li>
<li>Attend all mandatory training sessions arranged by MO.</li>
<li>Mandarin Oriental, Muscat has zero tolerance on all forms of harassment or discrimination, i.e. it is strictly forbidden to discriminate on the basis of gender, disability, including physical or medical condition, race, colour, religion, national origin, ancestry, citizenship, age, sexual orientation, marital status, or for any other reason.</li>
<li>Act as a hotel ambassador always.</li>
<li>To carry out any additional duties requested by management, related to hotel operational activities</li>
<li>Follow the principle of the 5Ps &lsquo;Proper Planning Prevents Poor Performance&rsquo; at all times.</li>
<li>Ensure correct quality, presentation and delivery of all drinks.</li>
<li>Perform all administrative tasks designated to him/her by management.</li>
<li>Supervise F&amp;B service by directing and supporting his/her subordinates.</li>
<li>Ensure that the bar area is adequately staffed during his/her shift and to notify his/her superior of any shortages.</li>
<li>Identify and carry out any specific training and development needs among the team.</li>
<li>Support company's philosophy and company culture through the use of Legendary Quality Experiences on a daily basis to ensure Guest Satisfaction and the achievement of our Mission Statement.</li>
<li>Support company's philosophy and company culture through the use of Guiding Principles and D.E.L.I.G.H.T as part of ensuring Guest Satisfaction and the achievement of our Mission Statement.</li>
<li>Taking reservations accurately where necessary while keeping track of guest&rsquo;s preferences.</li>
<li>Greeting and seating guests according to MO standards.</li>
<li>Presenting the menu correctly to each guest.</li>
<li>Offering suggested up-selling based on outlet policy.</li>
<li>Serving beverages according to MO standards.</li>
<li>Assist colleagues in clearing plates and tables and ensuring general table maintenance throughout the meal.</li>
<li>Presenting the bill and handle payment procedures.</li>
<li>Ensure guest satisfaction at all times and proactively seek feedback.</li>
<li>Handling special requests from guests and VIPs.</li>
<li>Implement service recovery actions and follow up.</li>
<li>Bidding guests farewell when leaving the venue.</li>
<li>Anticipating the guests&rsquo; needs by keeping control of service flow and identify potential bottle necks.</li>
<li>Ensure that hotel grooming and hygiene standards are being maintained, enhancing a professional image.</li>
<li>Ensure that the environment of the outlet is being maintained to MO standards.</li>
<li>Be aware of, and comply with, safe working practices as laid down under FLHSS. This will include your awareness of any specific hazards at your workplace.</li>
<li>Be aware of and comply with local and relevant Food Hygiene Standards.</li>
<li>Wear any appropriate protective clothing provided by or recommended by the Hotel.</li>
<li>Report any defects in the building, plant or equipment according to the Hotel procedures.</li>
<li>Ensure any accidents to colleagues, guests or visitors are reported in accordance with Hotel procedures.</li>
<li>Attend all statutory fire training and to be fully conversant with and abide by all rules concerning, fire, health &amp; safety.</li>
<li>Be aware of Fire safety plans.</li>
<li>Adhere to Safe &amp; Sound procedures regarding Health &amp; safety.</li>
<li>Adhere to Safe &amp; Sound procedures regarding HACCP standards.</li>
<li>Attend any training deemed appropriate by your Head of Department.</li>
<li>To be responsible for the Safe &amp;Sound procedures followed by your peers.</li>
</ul>
Our commitment to you
<ul>
<li>Learning &amp; Development. Your success is our success. We craft unique learning and development programmes for various stages in your career so that you grow, continuously.</li>
<li>MOstay. When you work as hard as our colleagues do, it&rsquo;s important to take time off. As a member of the #MOfamily, you can stay with us wherever you go in the world. The MOstay programme offers complimentary nights and additionally attractive rates on rooms for you and your loved ones.</li>
<li>Heath &amp; Colleague Wellness. Finding the right work-life balance is important. Your wellbeing matters to us. A variety of health benefits and wellness programmes are offered to all our colleagues, globally.</li>
<li>Retirement Plans. When you show commitment to us, we reciprocate. We offer different retirement plans depending on the length of your service and your role.</li>
</ul>
We&rsquo;re Fans. Are you?</div>

Global Business Solution and Business

Key Responsibilities:Supervise and lead MEP teams for daily operations and emergency maintenance.Ensure all systems, including HVAC, plumbing, and electrical, are fully operational and compliant with standards.Maintain accurate documentation and reports for all maintenance activities.Coordinate effectively with clients, contractors, and other stakeholders.Ensure compliance with safety protocols and standard operating procedures.Qualifications &amp; Requirements:Education: Diploma in Mechanical or Electrical Engineering.Experience: Minimum 5+ years of hands-on experience in the Facilities Management (FM) industry.License: Must hold a valid Omani (GCC) Driving License.Strong leadership and team management skills.Excellent communication and problem-solving abilities.Ability to handle emergency maintenance situations efficiently.Job Type: Full-time

MEP Supervisor (D/L)

Minor Hotels

<div>
 
 Founded in 1933 in Portugal, Tivoli Hotels &amp; Resorts has built and maintained a distinct charismatic character and elegant personality in all its properties. From cosmopolitan hideaways to seaside paradises and a growing global portfolio, Tivoli curates exceptional services and experiences for its cherished guests.
 
 
 
 
 
 
 Job Description
 
 
 
 
 You will support the overall Food &amp; Beverage operation of the resort to maximize guest satisfaction, team member performance and business results. Your key duties and responsibilities are to promote and ensure guest satisfaction, maintain a safe and sanitary work environment and ensure only the highest quality products are being served, achieved through developing and maintaining a strong team environment, delivery of prompt, courteous service in accordance with brand and Food &amp; Beverage standards. Further you handle daily team member relations, and encourage problem solving by team members through proper training and empowerment.
 
 
 
 
 
 
 Qualifications
 
 
 
 
 &bull; College diploma in Hotel Management or related field
 
 
 &bull; Previous experience in Food &amp; Beverage/Restaurant and Banquet operation
 
 
 &bull; Passion for leadership and teamwork
 
 
 &bull; Eye for detail to achieve operational excellence
 
 
 &bull; Excellent guest service skills
 
 
 
</div>

Outlet Supervisor

Alila Jabal Akhdar

<div><div>Summary<div>
General Responsibility
<div>
<ul><li>Oversee all front and back of the house house restaurant operations.</li></ul>
<ul><li>Ensure customer satisfaction through promoting excellent service, respond to customer complaints tactfully and professionally.</li></ul>
<ul><li>Train new employees and provide ongoing training for all staff. Prepare weekly schedule for the department with approval from the superior, monitor Staff attendance, leave etc.</li></ul>
<ul><li>Always present a clean and tidy appearance in accordance with the hotel&rsquo;s grooming standards.</li></ul>
<ul><li>Be flexible and open to change in your job responsibilities, work area and/or roster to meet business needs.</li></ul>
<ul><li>Be understanding, supportive, encouraging and helpful to guests as well as suppliers and your colleagues</li></ul>
<ul><li>Maintain quality control for all food and beverage.</li></ul>
<ul><li>Be reliable and ensure you and all team members are at work on time.</li></ul>
<ul><li>Project future needs for goods, fruits, beverage staionary ,cleaning product order accordingly.</li></ul>
<ul><li>Oversee heath code compliance and sanitation standards.</li></ul>
<ul><li>Carry out all professionally reasonable instructions given by your superior.</li></ul>
<ul><li>Monitoring inventory for CCG and all equipment required for oulets.</li></ul>
<ul><li>Conducting regular inspection of despence bar/ launge bar to determine wheather proper standards of hygiens.</li></ul>
<ul><li>Monitaring the restaurant cash flow and settling outstanding bills.</li></ul>
<ul><li>Checking in on dining guests to enquire about food and service quality.</li></ul>
<ul><li>Resolving guests complaints in professional manner.</li></ul>
<ul><li>Generate weekly, monthly and annual reports.</li></ul>
<ul><li>Attend quarterly P&amp;L meeting.</li></ul>
<ul><li>Seek ways to cut waste and decrease operational costs.</li></ul></div> 


PHYSICAL EFFORT:-

This position requires minimal stooping , lifting and substantial walking. All employees must maintain an neat, clean and well-groomed appearance.

WORK CONTACTS:- Daily contact with restaurant manager or F&amp;B manager etc.

WORKING CONDITION:- Must be able to work in a high volume fast paced environment. 
Technical Expertise Restaurant Suprvisor 

<div>
<ul><li>Effectively manage the restaurant in the absence of the Restaurant Manager/ Assistant Restaurant Manager.</li></ul>
<ul><li>Ensure service style, table top and overall presentation of the product in accordance with the hotel&rsquo;s image.</li></ul>
<ul><li>Responsible in making floor assignment during the shift.</li></ul>
<ul><li>Responsible in keeping the operation running smoothly.</li></ul>
<ul><li>Find the guest feedback, and take necessary action if something is not match with the standard.</li></ul>
</div>
6. Reviewing customers surveysto develop and empliment way to improvecustomer service. 


Bar Supervisor
<div>
<ul><li>Monitoring the bar operational, and supporting the bar attendant if required.</li></ul>
<ul><li>Ability to use standard software application and hotel systems including point of sale systems.</li></ul>
<ul><li>Plan and control beverage inventory level</li></ul>
<ul><li>Ensure all established standards of operation are implemented.</li></ul>
<ul><li>Work together with Accounting to prepare and implement inventory procedures</li></ul>
</div>
6. Constantly seek to profit engineer by monitoring cost of sales and implementing revenues-increasing products/programs activities.
<div>
<ul><li>Work together with the outlet manager for consistence work performance</li></ul>
<ul><li>Maintaining effective controls in the Beverage Department.</li></ul>
<ul><li>Responsible to train staff on daily basis</li></ul>
</div></div></div><div>Qualifications<div>
General Responsibility
<div>
<ul><li>Oversee all front and back of the house house restaurant operations.</li></ul>
<ul><li>Ensure customer satisfaction through promoting excellent service, respond to customer complaints tactfully and professionally.</li></ul>
<ul><li>Train new employees and provide ongoing training for all staff. Prepare weekly schedule for the department with approval from the superior, monitor Staff attendance, leave etc.</li></ul>
<ul><li>Always present a clean and tidy appearance in accordance with the hotel&rsquo;s grooming standards.</li></ul>
<ul><li>Be flexible and open to change in your job responsibilities, work area and/or roster to meet business needs.</li></ul>
<ul><li>Be understanding, supportive, encouraging and helpful to guests as well as suppliers and your colleagues</li></ul>
<ul><li>Maintain quality control for all food and beverage.</li></ul>
<ul><li>Be reliable and ensure you and all team members are at work on time.</li></ul>
<ul><li>Project future needs for goods, fruits, beverage staionary ,cleaning product order accordingly.</li></ul>
<ul><li>Oversee heath code compliance and sanitation standards.</li></ul>
<ul><li>Carry out all professionally reasonable instructions given by your superior.</li></ul>
<ul><li>Monitoring inventory for CCG and all equipment required for oulets.</li></ul>
<ul><li>Conducting regular inspection of despence bar/ launge bar to determine wheather proper standards of hygiens.</li></ul>
<ul><li>Monitaring the restaurant cash flow and settling outstanding bills.</li></ul>
<ul><li>Checking in on dining guests to enquire about food and service quality.</li></ul>
<ul><li>Resolving guests complaints in professional manner.</li></ul>
<ul><li>Generate weekly, monthly and annual reports.</li></ul>
<ul><li>Attend quarterly P&amp;L meeting.</li></ul>
<ul><li>Seek ways to cut waste and decrease operational costs.</li></ul></div> 


PHYSICAL EFFORT:-

This position requires minimal stooping , lifting and substantial walking. All employees must maintain an neat, clean and well-groomed appearance.

WORK CONTACTS:- Daily contact with restaurant manager or F&amp;B manager etc.

WORKING CONDITION:- Must be able to work in a high volume fast paced environment. 
Technical Expertise Restaurant Suprvisor 

<div>
<ul><li>Effectively manage the restaurant in the absence of the Restaurant Manager/ Assistant Restaurant Manager.</li></ul>
<ul><li>Ensure service style, table top and overall presentation of the product in accordance with the hotel&rsquo;s image.</li></ul>
<ul><li>Responsible in making floor assignment during the shift.</li></ul>
<ul><li>Responsible in keeping the operation running smoothly.</li></ul>
<ul><li>Find the guest feedback, and take necessary action if something is not match with the standard.</li></ul>
</div>
6. Reviewing customers surveysto develop and empliment way to improvecustomer service. 


Bar Supervisor
<div>
<ul><li>Monitoring the bar operational, and supporting the bar attendant if required.</li></ul>
<ul><li>Ability to use standard software application and hotel systems including point of sale systems.</li></ul>
<ul><li>Plan and control beverage inventory level</li></ul>
<ul><li>Ensure all established standards of operation are implemented.</li></ul>
<ul><li>Work together with Accounting to prepare and implement inventory procedures</li></ul>
</div>
6. Constantly seek to profit engineer by monitoring cost of sales and implementing revenues-increasing products/programs activities.
<div>
<ul><li>Work together with the outlet manager for consistence work performance</li></ul>
<ul><li>Maintaining effective controls in the Beverage Department.</li></ul>
<ul><li>Responsible to train staff on daily basis</li></ul></div></div></div></div>

F&B SUPERVISOR

Adept Global

<div>
 
 
 Job Title:
 
 Sales Executive
 
 
 
 Work Location:
 
 Muscat,
 
 
 Oman
 
 
 
 Experience:
 
 5 - 15 years in Luxury retail
 
 
 
 
 
 
 Key Responsibilities
 
 
 
 
 1. Policy and Protocol Adherence
 
 
 <ul>
 <li>
 Strictly follow all company policies, store procedures, and brand guidelines.
 </li>
 <li>
 Maintain compliance with health, safety, and hygiene standards at all times.
 </li>
 <li>
 Adhere to dress code, grooming standards, and professional conduct as per company protocol.
 </li>
 <li>
 Follow cash handling, POS operation, and return/refund procedures accurately.
 </li>
 </ul>
 
 
 2. Achieving Sales Targets and KPIs
 
 
 <ul>
 <li>
 Meet or exceed daily, weekly, and monthly sales targets.
 </li>
 <li>
 Monitor personal and team performance against key performance indicators (KPIs) including conversion rate, average transaction value, and customer engagement.
 </li>
 <li>
 Actively promote company promotions, bundled offers, and new product launches to enhance sales.
 </li>
 <li>
 Provide daily sales reports and assist in forecasting and planning.
 </li>
 </ul>
 
 
 3. Customer Service Excellence
 
 
 <ul>
 <li>
 Greet customers warmly and provide personalized, consultative fragrance recommendations.
 </li>
 <li>
 Demonstrate in-depth product knowledge, emphasizing fragrance families, notes, longevity, and suitability for occasions.
 </li>
 <li>
 Handle customer inquiries, complaints, and feedback professionally and promptly.
 </li>
 <li>
 Build strong customer relationships through follow-ups and loyalty program engagement.
 </li>
 <li>
 Ensure a clean, organized, and inviting shopping environment.
 </li>
 </ul>
 
 
 4. Inventory and Stock Management
 
 
 <ul>
 <li>
 Monitor stock levels daily and ensure optimal product availability on the sales floor.
 </li>
 <li>
 Perform regular stock checks and assist in inventory audits.
 </li>
 <li>
 Place timely reorders in coordination with the Line Manager to prevent stockouts.
 </li>
 <li>
 Ensure proper labeling, pricing, and rotation of stock (FIFO/FEFO).
 </li>
 <li>
 Maintain accurate records of stock movements and discrepancies.
 </li>
 </ul>
 
 
 5. Loss Prevention and Pilferage Control
 
 
 <ul>
 <li>
 Follow strict warehouse and sales floor security protocols to minimize theft and shrinkage.
 </li>
 <li>
 Conduct regular visual checks and report any suspicious activity.
 </li>
 <li>
 Assist in executing daily, weekly, and monthly stock reconciliations.
 </li>
 <li>
 Secure high-value items and ensure safe storage after operating hours.
 </li>
 <li>
 Support investigations into inventory discrepancies when necessary.
 </li>
 </ul>
 
 
 6. Additional Store Duties
 
 
 <ul>
 <li>
 Assist in visual merchandising, window displays, and promotional setups in line with brand standards.
 </li>
 <li>
 Operate POS systems accurately and handle cash, cards, and mobile payments securely.
 </li>
 <li>
 Support store opening and closing procedures (e.g., switching equipment, daily z-reports).
 </li>
 <li>
 Participate in staff meetings, training sessions, and product knowledge workshops.
 </li>
 <li>
 Ensure cleanliness and organization of the sales floor, backroom, and fitting areas.
 </li>
 </ul>
 
 
</div>

Sales Executive

Explore 43+ Floor supervisor in Oman this March. Find roles across top companies and apply now to boost your career.

43 floor supervisor jobs In Oman

Floor Supervisor

Bar Supervisor

Bar Supervisor

MEP Supervisor (D/L)

Outlet Supervisor

F&B SUPERVISOR

Sales Executive