sales manager

operations supervisor

production supervisor

retail manager

retail operation specialist

retail supervisor

Perfume Unlimited LLC

Company Profile:A well-established luxury retail company operating in Oman, representing internationally renowned brands in perfumes, beauty, luxury gifts, and lifestyle products. The company operates multiple premium retail outlets across the Sultanate and is recognized as one of the leading luxury retail chains in Oman.Engagement Type:HR ManagerRole Overview:We are seeking an experienced HR Consultant to review and realign the HR policies, procedures, and governance framework of the organization to ensure alignment with regional standards and best practices.The consultant will work closely with the Group Head &ndash; HR based in Dubai (Regional Head Office) and will support the transformation and standardization of HR processes across Capital Stores operations in Oman.Key Responsibilities:<ul><li>Review current HR policies, SOPs, and employee lifecycle processes.</li><li>Ensure compliance with Oman Labour Law and HR regulatory requirements.</li><li>Realign HR policies and procedures with regional HR standards applied across group companies.</li><li>Identify gaps in HR governance, compliance, and operational processes.</li><li>Develop updated HR policies, manuals, and SOP frameworks.</li><li>Provide advisory support to management on HR structure and best practices.</li></ul>Requirements:<ul><li>Extensive knowledge and practical experience with Oman Labour Law.</li><li>Proven experience as HR Consultant / HR Transformation Lead / Senior HR Manager.</li><li>Strong experience in HR policy development, HR governance, and compliance frameworks.</li><li>Prior experience in retail or luxury retail sector will be an advantage.</li><li>Ability to work on a project-based assignment in Muscat for 3&ndash;6 months.</li></ul>Reporting Line:Reporting directly to the Group Head &ndash; HR (Regional Head Office &ndash; Dubai).Preferred: Omani nationalityLocation: Muscat, OmanJob Type: Full-timePay: Up to RO1,000.000 per monthWork Location: In person

HR Manager

SWISS CORNER

URGENT HIRING!!Position: Female Sales Executive &ndash; Luxury WatchesLocation: Salalah, Oman Employment Type: Full-Time / PermanentAbout the RoleWe are looking for a passionate and customer-oriented Female Sales Executive (Native Arabic Speaker) to join our luxury watch retail team in Salalah Grand MallAs a Sales Executive, you will be the face of our brand and interact directly with customers every day. We believe in building relationships, understanding customer preferences, and providing a personalized shopping experience. Every customer who visits our store is valuable, whether they are making a purchase or exploring our collections.Key Responsibilities:<ul><li>Welcome and engage customers in a professional and friendly manner.</li><li>Understand customer needs and recommend suitable watch models based on their preferences.</li><li>Provide detailed product knowledge, including watch features, collections, pricing, and brand information.</li><li>Achieve and exceed individual and store sales targets.</li><li>Deliver excellent customer service and build long-term customer relationships.</li><li>Promote additional products through effective upselling techniques.</li><li>Maintain proper stock levels and ensure attractive product displays.</li><li>Handle sales transactions, billing, returns, and exchanges according to company policies.</li><li>Maintain accurate sales records and prepare weekly/monthly sales reports.</li></ul>Job Requirements:<ul><li>Female candidate, preferably a Native Arabic Speaker.</li><li>Minimum 2 years of retail sales experience, preferably in luxury watches, jewelry, fashion, or premium brands.</li><li>Fluent in Arabic and English (both written and spoken).</li><li>Excellent communication, negotiation, and interpersonal skills.</li><li>Strong customer service mindset with a target-driven attitude.</li><li>Presentable, confident, and professional appearance.</li><li>Basic knowledge of POS systems and sales reporting.</li><li>Ability to work in a fast-paced retail environment.</li></ul>What We Offer:<ul><li>Competitive salary package.</li><li>Sales incentives/commission based on performance.</li><li>Career growth opportunities in the luxury retail industry.</li></ul>Interested candidates are invited to send their CV with a recent photo to sales@maisondeprince.comWork Location: In person

URGENT HIRING!! Female Sales Executive – Luxury Watches for SALALAH

URGENT HIRING!!Position: Female Sales Executive &ndash; Luxury WatchesLocation: Sohar, Oman Employment Type: Full-Time / PermanentAbout the RoleWe are looking for a passionate and customer-oriented Female Sales Executive (Native Arabic Speaker) to join our luxury watch retail team in City Centre suhar-OmanAs a Sales Executive, you will be the face of our brand and interact directly with customers every day. We believe in building relationships, understanding customer preferences, and providing a personalized shopping experience. Every customer who visits our store is valuable, whether they are making a purchase or exploring our collections.Key Responsibilities:<ul><li>Welcome and engage customers in a professional and friendly manner.</li><li>Understand customer needs and recommend suitable watch models based on their preferences.</li><li>Provide detailed product knowledge, including watch features, collections, pricing, and brand information.</li><li>Achieve and exceed individual and store sales targets.</li><li>Deliver excellent customer service and build long-term customer relationships.</li><li>Promote additional products through effective upselling techniques.</li><li>Maintain proper stock levels and ensure attractive product displays.</li><li>Handle sales transactions, billing, returns, and exchanges according to company policies.</li><li>Maintain accurate sales records and prepare weekly/monthly sales reports.</li></ul>Job Requirements:<ul><li>Female candidate, preferably a Native Arabic Speaker.</li><li>Minimum 2 years of retail sales experience, preferably in luxury watches, jewelry, fashion, or premium brands.</li><li>Fluent in Arabic and English (both written and spoken).</li><li>Excellent communication, negotiation, and interpersonal skills.</li><li>Strong customer service mindset with a target-driven attitude.</li><li>Presentable, confident, and professional appearance.</li><li>Basic knowledge of POS systems and sales reporting.</li><li>Ability to work in a fast-paced retail environment.</li></ul>What We Offer:<ul><li>Competitive salary package.</li><li>Sales incentives/commission based on performance.</li><li>Career growth opportunities in the luxury retail industry.</li></ul>Interested candidates are invited to send their CV with a recent photo to sales@maisondeprince.comWork Location: In person

URGENT HIRING!! Female Sales Executive – Luxury Watches for SOHAR

Scope Investment

<h2>About the Company</h2> Al Boom Marine is a well-established marine and leisure company in the GCC, offering a wide range of marine products, equipment, water sports, and lifestyle solutions. With a strong focus on quality, customer service, and industry expertise, the company serves both marine enthusiasts and professional customers.<h2> </h2><h2>About the Role</h2> The Sales Associate is responsible for delivering an excellent in-store customer experience while supporting the achievement of sales targets. The role involves understanding customer needs, recommending suitable products, maintaining strong product knowledge, and ensuring the store is presented and operated to high standards. <h2>Job Responsibilities</h2><h3> </h3><h3>1. Customer Service &amp; Sales</h3><ul><li>Greet customers warmly and assist them in identifying their needs and preferences.</li><li>Deliver excellent customer service by providing product information, offering alternatives, and cross-selling or upselling products.</li><li>Maintain in-depth knowledge of the store’s product range, ongoing promotions, and brand initiatives.</li><li>Handle customer inquiries and complaints professionally, escalating when necessary.</li><li>Achieve and exceed individual and store-level sales targets (KPIs) on a daily, weekly, and monthly basis.</li></ul><h3> </h3><h3>2. Store Operations</h3> <ul><li>Ensure merchandise is displayed and replenished in accordance with visual merchandising standards.</li><li>Maintain cleanliness, organization, and overall appearance of the store and fitting rooms.</li><li>Follow stock management processes, including receiving, price tagging, and storing products.</li><li>Assist in periodic stock takes, inventory audits, and reporting of discrepancies.</li></ul><h3> </h3><h3>3. Cash Handling</h3> <ul><li>Operate the POS (Point of Sale) system efficiently.</li><li>Accurately process customer transactions, returns, and exchanges.</li><li>Handle cash and card transactions in compliance with company policies and procedures.</li></ul><h3> </h3><h3>4. Team Collaboration</h3> <ul><li>Proactively engage in team meetings, sales huddles, and product knowledge sessions to stay aligned with store goals and initiatives.</li><li>Communicate operational challenges, customer feedback, or product-related issues promptly to the Store Manager to support continuous improvement and customer satisfaction.</li></ul><h2> </h2><h2>Job Requirements</h2> <ul><li>Previous experience in retail sales or customer service, preferably in a premium retail, marine, sports, or lifestyle environment.</li><li>Strong communication, interpersonal, and customer service skills.</li><li>Confident and proactive approach to selling and achieving sales targets.</li><li>Good product-learning ability and willingness to develop knowledge of marine and leisure products.</li><li>Ability to identify customer needs and recommend appropriate products or alternatives.</li><li>Basic knowledge of POS systems, cash handling, and retail store operations.</li><li>Good organizational skills with strong attention to detail.</li><li>Ability to work effectively as part of a team in a fast-paced retail environment.</li><li>Flexible to work weekends, public holidays, and varied shifts when required.</li><li>Fluency in English would be an advantage.</li></ul>

Sales Associate - Retail (Oman)

Larsen & Toubro

<div>
 
 
 2. Coating Inspection
 
 
 
 
 3. Environmental Monitoring
 
 
 
 
 4. Material Verification
 
 
 
 
 5. Documentation
 
 
 
 
 6. ITP Compliance
 
 
 
 
 7. Non-Conformance Handling
 
 
 
 
 8. Coordination
 
 
 
 
 <ul>
 <li>
 Inspection Activities
 </li>
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 Conduct inspection of surface preparation (blasting, cleaning).
 </li>
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 Verify surface cleanliness as per standards (SA 2.5 / SA 3).
 </li>
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 Measure and record:
 </li>
 <ul>
 <li>
 Surface profile (anchor profile)
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 Dust contamination
 </li>
 </ul>
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 Monitor coating application including:
 </li>
 <ul>
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 Primer, intermediate, and finish coats
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 Stripe coating
 </li>
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 Check and record:
 </li>
 <ul>
 <li>
 Wet Film Thickness (WFT)
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 Dry Film Thickness (DFT)
 </li>
 </ul>
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 Perform and assist in:
 </li>
 <ul>
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 Holiday testing
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 Adhesion testing
 </li>
 </ul>
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 Ensure correct application techniques are followed.
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 Record environmental parameters:
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 <ul>
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 Ambient temperature
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 Surface temperature
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 Relative humidity
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 Dew point
 </li>
 </ul>
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 Ensure coating application is carried out within permissible conditions.
 </li>
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 Verify paint materials against approved datasheets.
 </li>
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 Check:
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 <ul>
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 Batch numbers
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 Shelf life
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 Storage conditions
 </li>
 </ul>
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 Ensure proper mixing ratios and induction times are followed.
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 <li>
 Maintain inspection records and logs.
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 Prepare Daily Inspection Reports (DIR).
 </li>
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 Update coating inspection registers.
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 Assist in preparation of QA/QC documentation dossier.
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 Follow and implement Inspection &amp; Test Plan (ITP).
 </li>
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 Witness and record hold/witness points as per project requirements.
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 Raise inspection requests (IRs) as required.
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 Identify deviations from specifications.
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 Report issues to supervisor.
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 Assist in closing NCRs and verifying corrective actions.
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 Coordinate with:
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 <ul>
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 Production/blasting/painting teams
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 QA/QC supervisors and engineers
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 Client inspectors/TPIs
 </li>
 </ul>
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 Support smooth inspection clearance.
 </li>
 </ul>
 </ul>
</div>

Coating Inspector

Minor Hotels

<div>
 
 Job Location:
 
 
 
 Tivoli LA VIE Muscat Hotel &amp; Residences
 
 
 Tivoli Hotels &amp; Resorts is a collection of luxury hotels and resorts set in idyllic beaches and cosmopolitan locations, from iconic destinations in Europe to the Middle East, and from Brazil to Asia. We are timeless, dedicated, and distinctive &mdash; evoking a time when hotel stays were grand experiences and travel meant life slowed down for a while.
 
 
 Founded in 1933, Tivoli&rsquo;s long-standing heritage is built on extraordinary service, authentic local experiences, and a genuine dedication to the art of hospitality. If you share a passion for making every guest feel they have arrived somewhere truly special, Tivoli is where your story belongs.
 
 
 To provide prompt, professional, and courteous food and beverage service while creating memorable dining experiences for every guest. As a Hospitality Ambassador for Tivoli Hotels &amp; Resorts, the Waitress is responsible for ensuring guests receive attentive, efficient, and personalized service that reflects the hotel's luxury standards.
 
 
 The Waitress plays a key role in guest satisfaction by delivering exceptional service, maintaining product knowledge, and working closely with the Food &amp; Beverage team to ensure smooth daily operations.
 
 
 
 Key Duties &amp; Responsibilities
 
 
 
 Please note this is not an exhaustive list. Team Members are expected to perform any reasonable duties requested by management to support hotel operations.
 
 
 Guest Service
 
 
 <ul>
 <li>
 Welcome guests warmly and escort them to their tables where applicable.
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 Present menus, explain menu items, daily specials, and beverage selections.
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 Take food and beverage orders accurately using the Point of Sale (POS) system.
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 Serve food and beverages according to Tivoli service standards.
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 Ensure guest satisfaction throughout the dining experience and respond promptly to guest requests.
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 Handle guest complaints professionally and refer complex matters to the Supervisor when necessary.
 </li>
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 Bid farewell to guests and thank them for visiting.
 
 
 </li>
 </ul>
 Operational Responsibilities
 
 
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 Work closely with colleagues across all departments to ensure efficient service.
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 Follow all hotel Standard Operating Procedures (SOPs), policies, and service standards.
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 Maintain assigned station in a clean, organized, and fully stocked condition.
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 Complete opening, operating, and closing duties as assigned.
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 Develop thorough knowledge of food menus, beverage lists, wine selections, and promotions.
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 Operate the Point of Sale (POS) system accurately.
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 Check with the Supervisor before leaving the assigned station.
 </li>
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 Assist with room service operations when required.
 </li>
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 Remove trays and service items from guest corridors promptly.
 </li>
 <li>
 Assist in clearing, cleaning, and resetting tables efficiently.
 </li>
 <li>
 Ensure all restaurant equipment and operating supplies are properly maintained.
 
 
 </li>
 </ul>
 Hygiene &amp; Safety
 
 
 <ul>
 <li>
 Maintain the highest standards of cleanliness and personal hygiene.
 </li>
 <li>
 Follow all food safety and HACCP procedures.
 </li>
 <li>
 Comply with hotel health and safety regulations.
 </li>
 <li>
 Report maintenance issues or safety hazards immediately.
 </li>
 <li>
 Handle guest room access professionally while respecting guest privacy.
 
 
 </li>
 </ul>
 Teamwork &amp; Development
 
 
 <ul>
 <li>
 Participate actively in departmental meetings and training sessions.
 </li>
 <li>
 Support colleagues during busy service periods.
 </li>
 <li>
 Continuously improve product knowledge and service techniques.
 </li>
 <li>
 Carry out any additional duties assigned by management in line with operational requirements.
 
 
 </li>
 </ul>
 
 How You Can Succeed In This Role
 
 
 
 Successful team members at
 
 Tivoli Hotels &amp; Resorts
 
 consistently demonstrate the following competencies:
 
 
 Working with Others
 
 
 <ul>
 <li>
 Anticipates and exceeds guest expectations.
 </li>
 <li>
 Builds positive relationships with guests and colleagues.
 </li>
 <li>
 Works collaboratively to achieve team objectives.
 </li>
 <li>
 Demonstrates professionalism, respect, and integrity at all times.
 </li>
 <li>
 Communicates clearly and effectively.
 
 
 </li>
 </ul>
 Taking Responsibility
 
 
 <ul>
 <li>
 Acts honestly and maintains confidentiality.
 </li>
 <li>
 Organizes work efficiently and manages time effectively.
 </li>
 <li>
 Pays close attention to detail.
 </li>
 <li>
 Takes ownership of responsibilities with minimal supervision.
 </li>
 <li>
 Maintains a positive attitude, even during busy periods.
 
 
 </li>
 </ul>
 Delivering Results
 
 
 <ul>
 <li>
 Consistently meets and exceeds service standards.
 </li>
 <li>
 Provides accurate and efficient service.
 </li>
 <li>
 Continuously develops professional knowledge and skills.
 </li>
 <li>
 Follows hotel policies and operating procedures.
 </li>
 <li>
 Creates memorable experiences that encourage guest loyalty and repeat business.
 
 
 </li>
 </ul>
 Not the right fit? Set up email alerts as new job postings become available that meet your interest!
</div>

Waiter / Waitress

Pure planet

Job Description: Server / Waiter / Waitress (Specialty Coffee Shop &amp; Caf&eacute; Concept)Position SummaryThe Server / Waiter / Waitress is responsible for delivering exceptional table service by providing professional, friendly, and efficient hospitality to guests. The role ensures accurate order taking, proper food and beverage service, guest satisfaction, and adherence to company service standards.The ideal candidate must have strong customer service skills, good product knowledge, attention to detail, and the ability to create a memorable dining experience in a specialty coffee shop, bakery, and caf&eacute; environment.Key ResponsibilitiesGuest Service Excellence<ul><li>Welcome and serve guests professionally according to caf&eacute; service standards.</li><li>Provide friendly, attentive, and personalized service throughout the guest journey.</li><li>Ensure guests receive a comfortable and enjoyable dining experience.</li><li>Anticipate guest needs and provide prompt assistance.</li><li>Maintain a positive and professional attitude at all times.</li></ul>Order Taking &amp; Menu Knowledge<ul><li>Present menus and explain food and beverage offerings.</li><li>Provide recommendations based on guest preferences.</li><li>Have complete knowledge of:</li><li>Coffee beverages</li><li>Signature drinks</li><li>Breakfast items</li><li>Bakery and pastry products</li><li>Desserts</li><li>Food ingredients and allergens</li><li>Take guest orders accurately and communicate them properly to the kitchen and bar teams.</li><li>Confirm special requests, modifications, and dietary requirements.</li></ul>Food &amp; Beverage Service<ul><li>Serve food and beverages according to company service standards.</li><li>Ensure proper presentation before serving.</li><li>Follow correct service sequence and table etiquette.</li><li>Monitor guest satisfaction during service.</li><li>Perform table checks and follow up with guests.</li><li>Clear and reset tables efficiently.</li></ul>Table Management &amp; Guest Experience<ul><li>Maintain assigned tables and service areas.</li><li>Ensure tables are clean, organized, and properly set.</li><li>Assist with guest seating and table turnover when required.</li><li>Coordinate with Host, Barista, Kitchen, and Cashier teams.</li><li>Support smooth guest flow during busy periods.</li></ul>Sales &amp; Upselling<ul><li>Recommend additional products to enhance the guest experience.</li><li>Promote:</li><li>Signature beverages</li><li>Desserts</li><li>Pastries</li><li>Seasonal promotions</li><li>New menu items</li><li>Support achievement of sales targets through effective product recommendations.</li></ul>Order Accuracy &amp; Coordination<ul><li>Ensure all orders are entered correctly into the POS system.</li><li>Verify food and beverage items before serving.</li><li>Coordinate with kitchen and bar teams regarding:</li><li>Order status</li><li>Special requests</li><li>Delays</li><li>Guest concerns</li><li>Maintain communication between guests and operations team.</li></ul>Guest Complaints &amp; Service Recovery<ul><li>Listen to guest concerns professionally.</li><li>Handle minor service issues with a positive attitude.</li><li>Escalate serious concerns to the Supervisor or Store Manager.</li><li>Support service recovery procedures to maintain guest satisfaction.</li></ul>Cash &amp; POS Support<ul><li>Process guest bills and payments when required.</li><li>Ensure accuracy of orders and charges.</li><li>Understand POS functions including:</li><li>Order entry</li><li>Table management</li><li>Bill printing</li><li>Payment processing</li><li>Maintain accountability for assigned transactions.</li></ul>Cleanliness &amp; Food Safety<ul><li>Maintain cleanliness of service areas.</li><li>Follow HACCP and food safety procedures.</li><li>Ensure proper handling of food and beverages.</li><li>Maintain personal hygiene and grooming standards.</li><li>Follow opening, running, and closing procedures.</li></ul>Required Qualifications<ul><li>Minimum 1&ndash;3 years of experience as a Server, Waiter, Waitress, or Caf&eacute; Crew member.</li><li>Experience in:</li><li>Specialty coffee shops</li><li>Restaurants</li><li>Hotels</li><li>Bakeries</li><li>Premium caf&eacute; concepts</li><li>Hospitality training is preferred.</li></ul>Mandatory Knowledge &amp; SkillsService Knowledge<ul><li>Understanding of caf&eacute; and restaurant service standards.</li><li>Table service procedures.</li><li>Guest handling techniques.</li><li>Food and beverage presentation.</li><li>Basic knowledge of hospitality etiquette.</li></ul>Product KnowledgeMust understand:<ul><li>Coffee beverages</li><li>Bakery and pastry products</li><li>Breakfast menu items</li><li>Food ingredients</li><li>Allergens and dietary requirements</li><li>Beverage pairing recommendations</li></ul>Customer Service Skills<ul><li>Excellent communication skills.</li><li>Friendly and approachable personality.</li><li>Ability to handle different types of guests.</li><li>Strong attention to detail.</li><li>Ability to work under pressure during peak hours.</li><li>Positive attitude and teamwork.</li></ul>Systems Knowledge (Mandatory / Preferred)Knowledge of:<ul><li>POS Systems</li><li>Restaurant Ordering Systems</li><li>Table Management Systems</li><li>Digital Menu Systems</li><li>Loyalty/CRM Systems (preferred)</li></ul>Ability to:<ul><li>Enter orders accurately.</li><li>Process guest requests.</li><li>Support sales and service reporting.</li><li>Use digital ordering tools when required.</li></ul>Microsoft Office Skills (Preferred)Basic knowledge of:<ul><li>Microsoft Excel</li><li>Microsoft Word</li><li>Microsoft Outlook</li></ul>Additional Requirements<ul><li>Professional appearance and excellent grooming standards.</li><li>Strong hospitality mindset and customer-focused attitude.</li><li>Ability to stand and walk for extended periods.</li><li>Flexible to work weekends, holidays, and rotating shifts.</li><li>Ability to work effectively as part of a service team.</li><li>Additional language skills are an advantage.</li></ul>Core Competencies<ul><li>Customer Service Excellence</li><li>Hospitality Mindset</li><li>Communication Skills</li><li>Product Knowledge</li><li>Teamwork &amp; Collaboration</li><li>Attention to Detail</li><li>Speed &amp; Efficiency</li><li>Problem Solving</li><li>Professional Appearance</li><li>Positive Attitude</li><li>Accountability</li></ul>Key Performance Indicators (KPIs)<ul><li>Guest Satisfaction Score</li><li>Service Speed</li><li>Order Accuracy</li><li>Upselling Performance</li><li>Customer Feedback Rating</li><li>Table Turnover Efficiency</li><li>Menu Knowledge Assessment</li><li>Service Standard Compliance</li><li>Cleanliness &amp; Hygiene Score</li><li>Attendance &amp; Punctuality</li><li>Teamwork Performance</li></ul>Role ImportanceThe Server / Waiter / Waitress plays a critical role as the direct connection between the brand and the guest. This position represents the caf&eacute;&rsquo;s hospitality standards by creating memorable experiences, ensuring service excellence, increasing customer loyalty, and supporting overall business performance.Pay: RO1.000 - RO2.000 per monthWork Location: In person

Cafe Server / Waiter / Waitress

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