customer service representative Jobs in Manama

customer service representative

hvac supervisor

laundry supervisor

restaurant supervisor

staff housing supervisor

food service supervisor

Mohammed noor Albokhari

### Job Description: Restaurant Supervisor*Position Title:* Restaurant Supervisor*Location:* [Restaurant Name]*Reports To:* Restaurant Manager#### Job Summary:We are looking for a dedicated Restaurant Supervisor to oversee daily operations and ensure that our restaurant delivers exceptional dining experiences. The ideal candidate will have strong leadership skills, excellent customer service abilities, and a passion for the food industry.#### Key Responsibilities:- Supervise and coordinate the activities of restaurant staff, including waitstaff and kitchen personnel.- Ensure high standards of food quality, service, and cleanliness are maintained.- Assist in training, mentoring, and evaluating staff performance.- Handle customer inquiries, complaints, and special requests professionally.- Monitor inventory levels and assist in ordering supplies as needed.- Implement and enforce health and safety regulations within the restaurant.- Prepare staff schedules and manage labor costs effectively.- Collaborate with the kitchen team to ensure timely and efficient service.- Assist in budgeting and financial management of the restaurant.- Foster a positive work environment and promote teamwork among staff.#### Qualifications:- Previous experience in a supervisory role within a restaurant or hospitality setting.- Strong leadership and interpersonal skills.- Excellent problem-solving abilities and attention to detail.- Knowledge of food safety regulations and best practices.- Proficient in restaurant management software and point-of-sale systems.- Flexibility to work varied shifts, including evenings and weekends.#### Physical Requirements:- Ability to stand for extended periods and lift heavy items as needed.- Capacity to work in a fast-paced, high-pressure environment.#### Benefits:- Competitive salary and performance-based bonuses.- Employee discounts on meals.- Opportunities for professional development and career advancement.*To Apply:* Please send your resume and a cover letter to [contact information]. We are excited to find a passionate individual to join our team!Job Type: Full-timePay: BD200.000 - BD220.000 per month

Restaurant Supervisor

KLC Virtual Restaurants

FOH &amp; Dispatch Management<ul><li>Supervise the FOH dispatch team, ensuring smooth operations during shifts.</li><li>Monitor online orders via POS and aggregator dashboards (Talabat, Jahez etc.).</li><li>Ensure food items are packed correctly, labeled, and dispatched on time.</li><li>Coordinate with kitchen staff to align preparation and dispatch times.</li><li>Manage rider collection points, ensuring minimum waiting time and smooth flow.</li></ul>Team Leadership<ul><li>Lead, train, and motivate dispatchers to maintain accuracy and efficiency.</li><li>Assign duties, manage daily roster, and monitor staff performance.</li><li>Provide guidance on handling delays, order changes, or delivery issues.</li></ul>Quality &amp; Customer Service<ul><li>Double-check order accuracy before handover to riders.</li><li>Handle customer complaints related to late/missing/wrong orders via FOH.</li><li>Ensure a professional, organized, and hygienic FOH environment.</li></ul>Inventory &amp; Supplies<ul><li>Monitor stock of packaging materials and FOH supplies.</li><li>Coordinate with store/inventory team for timely requisitions.</li><li>Minimize wastage and ensure proper usage of resources.</li></ul>Reporting &amp; Administration<ul><li>Prepare daily FOH shift reports (dispatch times, order accuracy, delays).</li><li>Highlight operational issues to management with improvement suggestions.</li><li>Support in implementing new processes, menu launches, or delivery promotions.</li></ul>Job Type: Full-timePay: BD300.000 - BD350.000 per month

Restaurant Supervior

Marriott International

<div>
 
 Additional Information
 
 
 
 
 Job Number
 
 25102394
 
 
 
 Job Category
 
 Food and Beverage &amp; Culinary
 
 
 
 Location
 
 Sheraton Bahrain Hotel, 6 Palace Avenue, Manama, Bahrain, Bahrain,VIEW ON MAP
 
 
 
 Schedule
 
 Full Time
 
 
 
 Located Remotely?
 
 N
 
 
 
 Position Type
 
 Non-Management
 
 
 
 Position Summary
 
 
 
 Ensure staff is working together as a team to ensure optimum service and that guest needs are met. Inspect grooming and attire of staff, and rectify any deficiencies. Complete opening and closing duties including setting up necessary supplies and tools, cleaning all equipment and areas, locking doors, etc. Inspect storage areas for organization, use of FIFO, and cleanliness. Complete scheduled inventories and stock and requisition necessary supplies. Monitor dining rooms for seating availability, service, safety, and well being of guests. Complete work orders for maintenance repairs.
 
 
 Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees; and serve as a role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process. Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications. Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards, anticipate and address guests&rsquo; service needs, assist individuals with disabilities, and thank guests with genuine appreciation. Speak with others using clear and professional language. Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards; and identify, recommend, develop, and implement new ways to increase organizational efficiency, productivity, quality, safety, and/or cost-savings. Read and visually verify information in a variety of formats (e.g., small print). Visually inspect tools, equipment, or machines (e.g., to identify defects). Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Move through narrow, confined, or elevated spaces. Move up and down stairs and/or service ramps. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested by Supervisors.
 
 
 
 Preferred Qualifications
 
 
 
 Education: High school diploma or G.E.D. equivalent.
 
 
 Related Work Experience: At least 2 years of related work experience.
 
 
 Supervisory Experience: At least 1 year of supervisory experience.
 
 
 License or Certification: None
 
 
 
 At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
 
 
 
 When you join the Sheraton family, you become a member of its global community. We&rsquo;ve been a place to gather and connect since 1937. At Sheraton, associates create a sense of belonging in more than 400 communities around the world. We invite, we welcome, and we connect guests through engaging experiences and thoughtful service. If you&rsquo;re a team player who is excited to deliver a meaningful guest experience, we encourage you to explore your next career opportunity with Sheraton. Join us on our mission to be &lsquo;The World&rsquo;s Gathering Place&rsquo;. In joining Sheraton Hotels &amp; Resorts, you join a portfolio of brands with Marriott International.
 
 Be
 
 where you can do your best work,
 
 begin
 
 your purpose,
 
 belong
 
 to an amazing global team, and
 
 become
 
 the best version of you.
</div>

F&B Service Supervisor - Golestan

<div>Additional Information 
Job Number25153192 
Job CategoryFood and Beverage &amp; Culinary 
LocationSheraton Bahrain Hotel, 6 Palace Avenue, Manama, Bahrain, Bahrain 
ScheduleFull Time 
Located Remotely?N 
Position Type Non-Management<div><div> 
POSITION SUMMARY 
Ensure staff is working together as a team to ensure optimum service and that guest needs are met. Inspect grooming and attire of staff, and rectify any deficiencies. Complete opening and closing duties including setting up necessary supplies and tools, cleaning all equipment and areas, locking doors, etc. Inspect storage areas for organization, use of FIFO, and cleanliness. Complete scheduled inventories and stock and requisition necessary supplies. Monitor dining rooms for seating availability, service, safety, and well being of guests. Complete work orders for maintenance repairs. 
Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees; and serve as a role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process. Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications. Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards, anticipate and address guests&rsquo; service needs, assist individuals with disabilities, and thank guests with genuine appreciation. Speak with others using clear and professional language. Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards; and identify, recommend, develop, and implement new ways to increase organizational efficiency, productivity, quality, safety, and/or cost-savings. Read and visually verify information in a variety of formats (e.g., small print). Visually inspect tools, equipment, or machines (e.g., to identify defects). Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Move through narrow, confined, or elevated spaces. Move up and down stairs and/or service ramps. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested by Supervisors. 
PREFERRED QUALIFICATIONS
Education: High school diploma or G.E.D. equivalent.
Related Work Experience: At least 2 years of related work experience.
Supervisory Experience: At least 1 year of supervisory experience.
License or Certification: None 
</div><div></div>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
When you join the Sheraton family, you become a member of its global community. We&rsquo;ve been a place to gather and connect since 1937. At Sheraton, associates create a sense of belonging in more than 400 communities around the world. We invite, we welcome, and we connect guests through engaging experiences and thoughtful service. If you&rsquo;re a team player who is excited to deliver a meaningful guest experience, we encourage you to explore your next career opportunity with Sheraton. Join us on our mission to be &lsquo;The World&rsquo;s Gathering Place&rsquo;. In joining Sheraton Hotels &amp; Resorts, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</div></div>

F&B Supervisor - Wild

Nordic Holdings

willing to join immediately<ul><li>Greet guests courteously and escort them to their tables.</li><li>Present menus and provide detailed information when requested (e.g., about menu items, ingredients, and special offers).</li><li>Take accurate food and beverage orders and relay them promptly to the kitchen and bar.</li><li>Serve food and beverages professionally and ensure guest satisfaction throughout the meal.</li><li>Respond promptly to guest inquiries, requests, or complaints with a positive attitude.</li><li>Set up dining areas before service, ensuring tables, chairs, linens, cutlery, glassware, and condiments are clean and well-arranged.</li><li>Clear tables after each course and reset them efficiently for the next guests.</li><li>Maintain cleanliness and organization in the restaurant area at all times.</li><li>Work closely with kitchen staff and other waiters to ensure smooth service flow.</li><li>Communicate special requests or dietary restrictions clearly to the kitchen.</li><li>Support fellow staff members during busy periods or special events.</li><li>Prepare and present bills accurately to guests.</li><li>Process payments correctly, whether by cash, credit card, or room charge.</li><li>Return change and receipts promptly and courteously.</li><li>Promote daily specials, new menu items, or promotions to guests.</li><li>Suggest complementary food and drink items to enhance the dining experience.</li><li>Follow hotel health and safety standards, including food handling and sanitation procedures.</li><li>Report any hazards, spills, or accidents to the supervisor immediately.</li><li>Ensure proper personal hygiene and grooming as per hotel policy.</li><li>Maintain a professional appearance at all times (clean uniform, name badge, neat grooming).</li><li>Be punctual and adhere to assigned shifts and schedules.</li><li>Follow all hotel policies and procedures regarding behavior, attendance, and teamwork.</li><li>Maintain confidentiality of hotel operations and guest informatio</li></ul>Job Type: Full-time

Waiter

Bonapal W.L.L.

&middot; Prevent food spoilage through daily checks and ensures that all incoming and outgoing food items are up to agreed standards. Ensure Mis en Place is always done according to business demands.&middot; Ensure all equipment and workstations is being maintained and cleaned regularly.&middot; Keep Chef de Partie informed about all aspects of assigned section, including equipment, working environment, staff problems and departmental relations.&middot; Actively participate in all training activities. Assist in other food production areas as and when required.&middot; Ensure full cooperation and maintain good relationship with all other service colleagues and departments.&middot; Have full knowledge of all menus being offered in the respective kitchen at any one time.&middot; Maintains a consistent quality of food preparation &amp; presentation in the assigned section. Constantly check prepared food for its taste, temperature, and visual appeal.&middot; Participate and serve guests during outside catering, live stations as and when assigned.&middot; To ensure highest standards of hygiene are adhered by following the instructions in the food preparation process.&middot; Co-operate with the company to achieve compliance with FLS legislation. Take moral and legal responsibility for ensuring safety for themselves in their work so they do not expose themselves or others to risk.&middot; Take reasonable care when storing, handling, and using chemicals and dangerous substances, lifting and carrying, and using or cleaning dangerous work equipment, including machines.&middot; Report all accidents, dangerous occurrences, or hazards, no matter how minor, to the supervisor or Heads of Department.&middot; Perform any other duties as required by the Executive Chef, Head Chef or Sous Chef from time to time.Job Type: Full-timeApplication Question(s):<ul><li>Are you currently residing in Bahrain?</li></ul>

Commi III

<div>Additional Information 
Job Number25162870 
Job CategoryFood and Beverage &amp; Culinary 
LocationSheraton Bahrain Hotel, 6 Palace Avenue, Manama, Bahrain, Bahrain 
ScheduleFull Time 
Located Remotely?N 
Position Type Non-Management<div><div> 
POSITION SUMMARY 
Ensure staff is working together as a team to ensure optimum service and that guest needs are met. Inspect grooming and attire of staff, and rectify any deficiencies. Complete opening and closing duties including setting up necessary supplies and tools, cleaning all equipment and areas, locking doors, etc. Inspect storage areas for organization, use of FIFO, and cleanliness. Complete scheduled inventories and stock and requisition necessary supplies. Monitor dining rooms for seating availability, service, safety, and well being of guests. Complete work orders for maintenance repairs. 
Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees; and serve as a role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process. Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications. Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards, anticipate and address guests&rsquo; service needs, assist individuals with disabilities, and thank guests with genuine appreciation. Speak with others using clear and professional language. Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards; and identify, recommend, develop, and implement new ways to increase organizational efficiency, productivity, quality, safety, and/or cost-savings. Read and visually verify information in a variety of formats (e.g., small print). Visually inspect tools, equipment, or machines (e.g., to identify defects). Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Move through narrow, confined, or elevated spaces. Move up and down stairs and/or service ramps. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested by Supervisors. 
PREFERRED QUALIFICATIONS
Education: High school diploma or G.E.D. equivalent.
Related Work Experience: At least 2 years of related work experience.
Supervisory Experience: At least 1 year of supervisory experience.
License or Certification: None 
</div><div></div>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
When you join the Sheraton family, you become a member of its global community. We&rsquo;ve been a place to gather and connect since 1937. At Sheraton, associates create a sense of belonging in more than 400 communities around the world. We invite, we welcome, and we connect guests through engaging experiences and thoughtful service. If you&rsquo;re a team player who is excited to deliver a meaningful guest experience, we encourage you to explore your next career opportunity with Sheraton. Join us on our mission to be &lsquo;The World&rsquo;s Gathering Place&rsquo;. In joining Sheraton Hotels &amp; Resorts, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</div></div>

F&B Supervisor - &More

Explore 288+ Food service supervisor in Manama this October. Find roles across top companies and apply now to boost your career.