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customer service representative Jobs in Abu Dhabi

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Bulahej Group LLC

Job Title: Waiter / Waitress &ndash; Arabic Seafood RestaurantJob Location: Al Sayyad Al Bahri Restaurant and Grill - Bain Al Jasrain branchProvide excellent customer service by taking orders, serving food and beverages, and ensuring guests have a positive dining experience in an Arabic seafood restaurant environment.Key Responsibilities:Welcome and greet guests in a friendly and professional manner.Present menu items, answer questions, and make recommendations, especially for seafood dishes and Arabic cuisine.Take orders accurately and transmit them to the kitchen promptly.Serve food and beverages efficiently and politely.Ensure table settings are clean, complete, and well-presented.Handle guest complaints and requests professionally.Maintain cleanliness of the restaurant, including tables, chairs, and serving stations.Follow health, safety, and hygiene regulations, especially for seafood handling.Collaborate with kitchen and bar staff to ensure smooth service.Upsell specials, drinks, and promotions when appropriatewalk in interview Al Sayyad Al Bahri Restaurant and Grill - Bain Al Jasrain branch between 4:00pm to 5:00 pmJob Type: Full-timeWork Location: In person

WAITRESS

TU HOLDINGS L.L.C - O.P.C

About us:At TU Holdings Group, we are committed to excellence and innovation across a diverse portfolio of businesses. Our operations span various sectors including food and beverage, retail, trading, sports and events, beauty and wellness, and engineering and consultation.TU Holdings Group is dedicated to continuous growth and development, always striving to meet the evolving needs of our customers and partners of ADNOC, Hilton Hotels &amp; Resorts, Yas Bay, Abu Dhabi Airports, ALDAR, Holiday Inn, IHG Hotels &amp; Resorts, SIEMENS &amp; MIRAL.Position :- Kitchen HelperResponsibilities :-- Wash, peel, and chop vegetables and fruits.- Measure and prepare ingredients as directed by the chef.- Assist with basic cooking tasks like portioning ingredients and arranging dishes.- Maintain cleanliness and organization in all kitchen areas.- Wash, sanitize, and store dishes, utensils, and kitchen tools.- Regularly clean workstations, equipment, and floors.- Assist with unloading and storing food supplies.- Rotate stock to ensure freshness, discarding expired items.- Monitor inventory and alert supervisors of any shortages.- Properly dispose of kitchen waste and follow recycling guidelines.- Maintain hygiene in waste disposal areas.- Set up workstations and prepare them for use.- Help with simple tasks during peak hours to support the kitchen staff.- Adhere to health, safety, and food handling regulations.Qualification :- Experience: Previous experience in a kitchen or food service role (preferred but not required).Skills:- Ability to follow instructions and multitask.- Good communication and teamwork skills.- Attention to detail and accuracy in cash handling.- Ability to multitask and prioritize effectively.Physical Demands: Physical stamina to stand for long periods and lift/move heavy items.Team Player: Ability to collaborate effectively with colleagues and contribute to a positive work environment.What&rsquo;s Next?Once receiving your application, our recruiting team will screen and match your skills, experience, and potential team fit against the role requirements. We ask for your patience as the team completes the volume of applications with a reasonable timeframe.We invite you to get to know more about our company by visiting https://tuholdings.ae/ and follow us on LinkedIn , Instagram , Facebook .Job Type: Full-timeWork Location: In person

Kitchen Helper

Food Nation Catering Services L.L.C

<ul><li>Operate Manual coffee machine</li><li>Welcoming customers, informing them about specials or new items, answering questions, taking recommendations based on their preferences, and up-selling special items.</li><li>Preparing foods, such as sandwiches or baked goods, and grinding and blending coffee beans, brewing coffee and tea, and serving items to customers.</li><li>Packaging food and beverages for sale.</li><li>Responsible for taking orders while paying attention to details (e.g. preferences of coffee blend, dairy and sugar ratios).</li><li>Receive and process payments (cash and credit cards).</li><li>Cleaning work and dining areas, emptying trash and sanitizing equipment and utensils.</li><li>Learning about brewing methods, beverage blends, food preparation, and presentation techniques to improve food quality.</li><li>Taking inventory and replenishing items in display cases, at tables, or behind the counter.</li><li>Check if equipment operates properly and report any maintenance needs to Supervisor / PIC.</li><li>Communicate customer feedback to managers and recommend new menu items.</li><li>Maintain personal hygiene and comply with the food safety protocol.</li><li>Updating signage and displays to attract customers.</li><li>Abide with the school policy for child protection.</li><li>Maintain food safety records of all the temperature logs for food, chiller, display chiller etc.</li><li>Maintain stock of food and non-food stock items.</li><li>Count and record the inventory - both opening and closing.</li><li>Check the stock balance to help the Supervisor / PIC in ordering.</li><li>Check and inspect all received food supplies for freshness, quality and quantity against suppliers&rsquo; invoices / delivery notes, signing and dating the same and referring the documents to Location Supervisor / PIC.</li><li>Assist Supervisor / PIC for cash counting, ordering and inventory.</li><li>Inform the Supervisor / PIC about food shortage or excess.</li><li>Ensure that all meals/products displayed in the canteen or coffee shop have production and expiry dates, nutritional information and proper labelling.</li><li>Ensure that all policies and procedures of the canteen are upheld with special regard for Occupational Health and Safety and Food Safety to prevent food spoilage, contamination and subsequent food poisoning.</li><li>Record personal attendance record and ensure that the Supervisor / PIC signs off at the end of the month.</li></ul>Soft skills are a essential too!<ul><li>Good communicator</li><li>With a Can Do attitude</li><li>Great collaboration and teamwork</li><li>Problem solver</li><li>Empathetic &amp; positive attitude</li><li>Adaptable and flexible</li><li>Personal Accountability</li></ul>Job Types: Full-time, PermanentPay: Up to AED2,500.00 per monthApplication Question(s):<ul><li>Can you join immediately?</li><li>Are you available for interview and trial within 1-2 days?</li><li>Do you use an automatic or manual coffee machine?</li></ul>Experience:<ul><li>Barista: 1 year (Required)</li></ul>

Barista (School Cafe)

Azadea Group

<div>
 
 
 Job Purpose
 
 
 
 The Waiter is responsible for supervising waiters, waitresses, and runners in designated sections, as well as serving customers to ensure their needs are met with high-quality service in a timely manner.
 
 
 
 
 
 
 Responsibilities
 
 
 <ul>
 <li>
 Set up and arrange table settings before and after each customer in accordance with the brand's established standards.
 </li>
 <li>
 Greet customers upon arrival, present the menu, assist in selecting items by demonstrating menu knowledge, take orders, and serve food promptly.
 </li>
 <li>
 Efficiently communicate with kitchen staff and baristas to ensure customer satisfaction, while collaborating with other departments to ensure smooth operation of all activities.
 </li>
 <li>
 Ensure staff consistently provides friendly, professional, and timely service, promptly reporting any discrepancies or customer complaints to the manager on duty.
 </li>
 <li>
 Collect bill payments from customers and promptly deliver them to the cashier.
 </li>
 </ul>
 
 
 
 
 
 Job Qualifications
 
 
 <ul>
 <li>
 Fluency in English.
 </li>
 <li>
 Fluency in Arabic is a plus.
 </li>
 <li>
 High school degree.
 </li>
 <li>
 Zero to two years of experience in a similar role.
 </li>
 </ul>
 
 
 
 
 
 
 * AZADEA is committed to equal employment opportunity for all individuals regardless of race, color, religion, gender, age, marital status, disability, or any other classification.
 
 
 
</div>

Waiter - Pierre Hermé

Miral Experiences

<div>
 
 
 Job Description
 
 
 
 
 
 
 This position delivers the dining experience by providing information to help food and beverage selection, presenting ordered choices ensuring a clean and safe environment.
 
 
 
 
 
 
 Job Scope:
 
 
 
 
 
 <ul>
 <li>
 To understand and adhere to all company standards, up to and including mission statements, values and standard operating procedures related to your job description.
 </li>
 <li>
 To display an open body posture, helpful and cheerful attitude while communicating effectively with our guests and fellow Colleagues in order to support Miral Strategy and Values.
 </li>
 <li>
 All colleagues will comply with company grooming standards and dress codes as set out by the company at all times.
 </li>
 <li>
 To represent and promote Miral Experiences in a positive manner at all times in order to maintain a professional brand image to all concerned stakeholders.
 </li>
 <li>
 To help, collectively to achieve Department and Company objectives, action plans and key performance indicators.
 </li>
 <li>
 To enforce and adhere to all UAE laws, Health, Safety &amp; Environmental policies, industry and company rules and regulations, reporting any safety concerns or incidents to management in order to minimize risk and maintain a clean safe and hygienic environment for all Guests and Colleagues
 </li>
 <li>
 To engage each Guest as a unique individual and listen attentively to their requests.
 </li>
 <li>
 To adhere to all emergency procedures, ensuring Guest safety and participate in an emergency drills and evacuations as necessary.
 </li>
 <li>
 To greet Guests as they arrive in accordance with standard operating procedures set out by the company.
 </li>
 <li>
 To answer questions regarding the menu and making suggestions regarding food choices by menu location.
 </li>
 <li>
 To upsell drinks before meals, side orders that complement the main dishes, and suggesting non - alcoholic beverages or alcoholic beverages including wine.
 </li>
 <li>
 To relay food orders to the kitchen and serve courses within sequence as specified by local standard operating procedure.
 </li>
 <li>
 To conduct all restaurant opening and restaurant closing procedures according to Pre - Set Standard Operating Procedures as defined by the company.
 </li>
 <li>
 To utilize the correct serving techniques for all types of food and beverages offered on the menu in a specific location as set out by standard operating procedures.
 </li>
 <li>
 When designated as a host to introduce the waiter/waitress that will be attending to the guests.
 </li>
 <li>
 To deal with guest complaints courteously, efficiently and according to company policy and to apply guest recovery solutions.
 </li>
 <li>
 To service tables in the restaurant area ensuring a clean and presentable environment for our guests.
 </li>
 <li>
 To be fully aware and knowledgeable of all products sold in F&amp;B Outlets in order to promote, suggest and up-sell products to our guests according to standard operating procedures.
 </li>
 <li>
 Good Housekeeping - To ensure the condiment stands are kept fully stocked and replenished as required.
 </li>
 <li>
 To clean regularly equipment, machinery and dispensers in accordance with outlet checklists and standard operating procedures.
 </li>
 <li>
 To sweep /mop floors in the outlet as required in accordance with standard operating procedures.
 </li>
 <li>
 To collect stock from the Warehouse and delivering to the outlet as required by team leader, supervisor or manager.
 </li>
 <li>
 To actively interact with guests and encourage them to view the restaurant menu, enticing them with offers or promotions in line with company strategy.
 </li>
 <li>
 To seat guests at the table and providing them with a menu and information about the style of service.
 </li>
 <li>
 To manage the waiting list should the restaurant become full to capacity,
 </li>
 <li>
 To maintain a safe and clean working environment by complying with company rules and HACCP procedures as set out in standard operating procedures.
 </li>
 <li>
 Should attend and pass all legally food safety courses (example: Essential Food Safety Training/ EFST).
 </li>
 <li>
 To manage lost &amp; found items adhering to company&rsquo;s lost &amp; found policy.
 </li>
 <li>
 To uphold integrity by understanding and adhering to all proper wristbands handling, cash handling and point of sales procedures in order to contribute to the success of the organization.
 </li>
 <li>
 To be fully aware and knowledgeable of all products, activities and service sold not only in F&amp;B outlets but overall, in order to promote, suggest and up sell these products to the Guests which will in turn increase revenue, per cap and Guest satisfaction.
 </li>
 <li>
 To operate cash register (POS System) in accordance with Standard Operating Procedures.
 </li>
 <li>
 To keep the register area neat and stocked with necessary supplies as set out in the standard operating procedures.
 </li>
 <li>
 To be responsible for the cash float throughout your shift and ensuring it balances correctly at the conclusion of the shift as set out in the standard operating procedures.
 </li>
 <li>
 To be responsible for remitting the daily sales to cash control as set out in the standard operating procedures.
 </li>
 <li>
 To adhere to company&rsquo;s overage &amp; shortage policy as set out in the standard operating procedures.
 </li>
 <li>
 To use machinery, equipment or dangerous substances in accordance with training and instruction received as defined as set out in standard operating procedures.
 </li>
 <li>
 To assist in other areas of the outlet, such as cleaning-up, shelf stocking, or keeping items displayed in an orderly manner.
 </li>
 <li>
 To participate fully in all training and continual assessment projects held by the food and beverage department.
 </li>
 <li>
 To perform any additional tasks / duties that are assigned by the management team.
 </li>
 </ul>
 
 
 
 
 
 Essential:
 
 
 <ul>
 <li>
 High School Diploma
 </li>
 <li>
 Minimum 1 year food and beverage experience
 </li>
 <li>
 Customer service
 </li>
 <li>
 Attention to detail
 </li>
 <li>
 Good communication
 </li>
 <li>
 Teamwork
 </li>
 <li>
 Positive, pro-active attitude
 </li>
 <li>
 Cash Handling
 </li>
 <li>
 Upselling / Suggestive Selling
 </li>
 <li>
 Broad food and beverage knowledge
 </li>
 <li>
 Desire to listen, learn and follow up on instructions.
 </li>
 </ul>
 
 
 
 
 
 Desirable:
 
 
 <ul>
 <li>
 1 year experience as a waiter/waitress in 4* Hotel
 </li>
 <li>
 Minimum 2 years food and beverage experience
 </li>
 <li>
 Banquet trained
 </li>
 <li>
 Bilingual (preferably Arabic)
 </li>
 </ul>
 
 
</div>

Food & Beverage Associate

Between Two Palms

Part-Time Waiter / Waitress &ndash; Caf&eacute;We are looking for a friendly and reliable Part-Time Waiter/Waitress to join our caf&eacute; team.Responsibilities<ul><li>Take customer orders and process payments</li><li>Serve food and beverages to customers</li><li>Maintain cleanliness of tables and dining areas</li><li>Assist customers with menu questions</li><li>Work closely with the barista team to ensure smooth service</li></ul>Requirements<ul><li>Previous caf&eacute; or restaurant experience preferred</li><li>Strong communication and customer service skills</li><li>Ability to work in a fast-paced environment</li><li>Positive attitude and teamwork</li></ul>Job Type: Part-timePay: AED500.00 - AED700.00 per monthWork Location: In person

Part Time Waiter

UNCLE SHAWERMA RESTAURANT

Job Summary:We are looking for a friendly, presentable, and customer-focused Cashier/Waitress to join our team at our Khalifa branch. The ideal candidate will handle customer orders, process payments, and ensure excellent service standards at all times.Key Responsibilities:Cashier Duties:<ul><li>Operate POS system and handle cash/card payments accurately</li><li>Issue receipts and manage daily cash closing</li><li>Ensure proper billing and order accuracy</li><li>Maintain cleanliness of cashier counter area</li></ul>Waitress Duties:<ul><li>Welcome and assist customers in a professional manner</li><li>Take orders accurately and communicate with kitchen staff</li><li>Serve food and beverages efficiently</li><li>Ensure tables and dining area are clean and organized</li><li>Handle customer inquiries and complaints politely</li></ul>Requirements:<ul><li>Previous experience in restaurant or F&amp;B industry preferred</li><li>Good communication skills</li><li>Ability to work under pressure</li><li>Flexible with shifts</li></ul>Job Type: Full-timePay: AED1,500.00 - AED2,500.00 per month

CASHIER/WAITRESS

Explore 530+ Food service worker in Abu Dhabi this March. Find roles across top companies and apply now to boost your career.