admin/receptionist/call center agent | uae national | abu dhabi

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front desk receptionist Jobs in Abu Dhabi

front desk receptionist

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admin/receptionist/call center agent | uae national | abu dhabi Jobs in Abu Dhabi

front desk agent

Salayel Hospitality

<div>
 
 Role Overview
 
 
 
 The Receptionist is the first point of contact for guests and visitors at Property. The role is responsible for delivering a warm, professional welcome, handling front desk operations efficiently, and ensuring an excellent guest experience in line with the brand&rsquo;s service standards.
 
 
 
 Key Responsibilities
 
 
 
 <ul>
 <li>
 Greet and welcome guests in a courteous and professional manner
 </li>
 <li>
 Handle check-in and check-out procedures accurately and efficiently
 </li>
 <li>
 Manage phone calls, emails, and guest inquiries professionally
 </li>
 <li>
 Coordinate with housekeeping, maintenance, and operations teams to ensure guest satisfaction
 </li>
 <li>
 Handle guest requests, concerns, and complaints promptly, escalating when required
 </li>
 <li>
 Maintain accurate guest records and reservation details in the PMS
 </li>
 <li>
 Process payments, invoices, and cash/card transactions securely
 </li>
 <li>
 Ensure the reception area is clean, organized, and presentable at all times
 </li>
 <li>
 Follow company policies, SOPs, and UAE hospitality regulations
 </li>
 <li>
 Support administrative tasks related to front office operations
 
 
 </li>
 </ul>
 
 Requirements &amp; Qualifications
 
 
 
 <ul>
 <li>
 Minimum 1&ndash;2 years of experience as a Receptionist or Front Desk Agent in hospitality (hotel / serviced apartments preferred)
 </li>
 <li>
 Strong communication and interpersonal skills
 </li>
 <li>
 Proficiency in English (Arabic or other languages is an advantage)
 </li>
 <li>
 Familiarity with hotel PMS systems is a plus
 </li>
 <li>
 Presentable personality with a customer-service mindset
 </li>
 <li>
 Ability to multitask and work under pressure
 </li>
 <li>
 Willingness to work shifts, weekends, and holidays
 </li>
 <li>
 Currently based in the UAE or available to relocate
 
 
 </li>
 </ul>
 
 What We Offer
 
 
 
 <ul>
 <li>
 Competitive salary package
 </li>
 <li>
 Professional and supportive work environment
 </li>
 <li>
 Career growth opportunities within Salayel Hospitality
 </li>
 <li>
 Exposure to a reputed hospitality brand in Abu Dhabi
 </li>
 </ul>
</div>

Receptionist

Marriott International

<div>Additional Information 
Job Number26083315 
Job CategoryRooms &amp; Guest Services Operations 
LocationPO Box 91888 Al Maqta Area, Abu Dhabi, United Arab Emirates, United Arab Emirates 
ScheduleFull Time 
Located Remotely?N 
Position Type Non-Management 
<div><div>POSITION SUMMARY 
Process all guest check-ins, verifying guest identity, form of payment, assigning room, and activating/issuing room key. Set up accurate accounts for each guest according to their requirements. Enter Marriott Rewards information. Ensure rates match market codes, document exceptions. Secure payment prior to issuing room key, verify/adjust billing. Compile and review daily reports/logs/contingency lists. Complete cashier and closing reports. Supply guests with directions and property information. Accommodate guest requests, contacting appropriate staff if necessary. Follow up to ensure requests have been met. Process all payment types, vouchers, paid-outs, and charges. Balance and drop receipts. Count and secure bank at beginning and end of shift. Obtain manual authorizations and follow all Accounting procedures. Notify Loss Prevention/Security of any guest reports of theft. 
Assist management in training, evaluating, counseling, motivating and coaching employees; serve as a role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process. Develop/maintain positive working relationships; support team to reach common goals; listen and respond appropriately to employee concerns. Follow company policies and procedures; report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications; ensure personal appearance is clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge guests; anticipate and address guests&rsquo; service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Ensure adherence to quality standards. Enter and locate information using computers/POS systems. Stand, sit, or walk for an extended period of time. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors. 
PREFERRED QUALIFICATIONS
Education: High school diploma or G.E.D. equivalent.
Related Work Experience: At least 1 year of related work experience.
Supervisory Experience: At least 1 year of supervisory experience.
License or Certification: None 
</div><div></div>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world&rsquo;s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate. 
<div>
 
Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests.</div><div>
 
Your role will be to ensure that the &ldquo;Gold Standards&rdquo; of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with.</div><div>
 
In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</div></div></div>

Front Desk Supervisor - The Ritz-Carlton Abu Dhabi, Grand Canal

Hilton

<div>
 
 Job Description
 
 
 
 
 Exceptional Hospitality Starts with You
 
 
 
 Picture yourself brightening someone&rsquo;s day. When you join our Hotels team, that&rsquo;s exactly what you&rsquo;ll do every time you come to work! As a
 
 Receptionist
 
 , you&rsquo;re not just ensuring a seamless check-in and check-out process &ndash; you&rsquo;re spreading the light and warmth of hospitality by delivering memorable experiences that make the stay for every guest.
 
 
 
 Responsibilities
 
 
 
 Here's what you'll do during a typical day:
 
 
 <ul>
 <li>
 Deliver a warm welcome: Greet guests upon arrival and complete the check-in process, including verifying details, assigning rooms, issuing keys, and providing welcome materials or bell service assistance
 </li>
 <li>
 Support efficient check-out: Process guest departures by verifying charges, handling payments, issuing receipts, and using the point-of-sale system accurately
 </li>
 <li>
 Provide hotel and local knowledge: Demonstrate comprehensive knowledge of hotel offerings, room types, rates, promotions, and local area information to assist with guest inquiries
 </li>
 <li>
 Promote hotel services: Use up-selling techniques to recommend hotel amenities and maximize room and service revenue
 </li>
 <li>
 Delight our guests: Respond to guest requests, resolve concerns with care and urgency, and effectively manage messages and communications
 
 
 </li>
 </ul>
 
 Qualifications
 
 
 
 
 What It Takes to Make the Stay
 
 
 
 At Hilton, Our Core Values Define What It Takes To Succeed Here And Guide The Qualities We Look For In Every Team Member
 
 
 A passion for spreading the light and warmth of
 
 Hospitality
 
 . Acting with
 
 Integrity
 
 and always doing the right thing. Inspiring others through
 
 Leadership
 
 . A belief that
 
 Teamwork
 
 drives the best outcomes. A sense of
 
 Ownership
 
 and accountability. And a focus on the
 
 Now
 
 , bringing urgency and discipline to every moment, knowing it can make a lasting impact.
 
 
 
 About Us
 
 
 
 
 Join an Award-Winning Workplace Culture
 
 
 
 At Hilton, we don&rsquo;t just deliver exceptional experiences for our guests&mdash;we build an exceptional workplace for the Team Members who make it all possible. As a global leader in hospitality, we&rsquo;ve welcomed more than 3 billion guests worldwide, all while staying true to our founding vision: to fill the earth with the light and warmth of hospitality.
 
 
 Our award-winning culture has earned us repeated recognition on the World&rsquo;s Best Workplaces list by Great Place to Work and Fortune. With our suite of world-class brands , and a company-wide commitment to providing the best stay for every guest, we&rsquo;re setting new standards for the future of travel.
 
 
 Whether you&rsquo;re starting your career or exploring something new, Hilton supports your journey every step of the way. Come for the job, stay for the career&mdash;and help us make every stay a little more magical.
 
 
 Curious about life at Hilton? Explore our Careers Blog to see why we&rsquo;re more than a great place to stay&mdash;we&rsquo;re a great place to work.
</div>

Receptionist - Hilton Abu Dhabi Yas Island

PureHealth

<div>
 
 
 Job Title: Administrative Assistant (Front Desk)
 
 
 
 
 
 
 
 Location: Abu Dhabi
 
 
 
 
 
 
 
 About the Ro
 
 le
 
 
 We are seeking a poised, service-oriented Administrative Assistant (Front Desk) to be the welcoming face and professional anchor of our Abu Dhabi office. This role demands an individual who embodies exceptional hospitality standards, delivers seamless coordination, and maintains an unwavering commitment to service excellence.As the first point of contact for our guests, partners, and internal teams, you will ensure a polished and memorable front-office experience while supporting the broader organization with high-level administrative efficiency.
 
 
 
 
 
 We are looking for someone who naturally brings premium guest-service etiquette, refined presentation, and an elevated customer-facing approa
 
 ch.
 
 
 
 
 
 
 
 Key Responsibilities
 
 
 <ul>
 <li>
 Oversee front desk operations with grace and professionalism, ensuring every visitor and caller receives a warm, hospitality-driven experience.
 </li>
 <li>
 Greet and assist guests, coordinate visitor logistics, and uphold reception standards befitting a high-end corporate environment.
 </li>
 <li>
 Manage incoming calls, emails, and inquiries with clarity, accuracy, and a customer-first mindset.
 </li>
 <li>
 Organize and support internal and external events, including meeting arrangements, logistics coordination, and guest preparation.
 </li>
 <li>
 Handle meeting room schedules, appointment confirmations, and day-to-day office coordination.
 </li>
 <li>
 Provide cross-functional administrative support to various departments, ensuring smooth and efficient internal operations.
 </li>
 <li>
 Maintain an aesthetically pleasing reception and office environment in line with corporate branding and service expectati
 
 ons.
 
 </li>
 </ul>
 
 
 
 <ul>
 <li>
 
 Qualifications &amp; Experience
 
 </li>
 <li>
 Bachelor&rsquo;s degree, diploma, or equivalent experience in administration, hospitality, or a relatedfield
 
 .
 
 </li>
 <li>
 Preferred
 
 :
 
 Strong hospitality or front-of-house experience (hotel, luxury service, airlines, or premium customer service).
 </li>
 <li>
 Excellent interpersonal and communication skills with a professional demeanor and polished presentation.
 </li>
 <li>
 Demonstrated ability to multitask, prioritize, and work in a fast-paced, client-facing setting.
 </li>
 <li>
 Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).
 </li>
 <li>
 Strong command of written and verbal English; additional languages are an advantage.
 </li>
 <li>
 A proactive, detail-oriented individual with a service-driven mindset and impeccable organizational skills
 
 .
 
 </li>
 </ul>
 
 
 
 
 
 About PureHealth
 
 
 
 PureHealth is the UAE&rsquo;s largest integrated healthcare platform, committed to revolutionizing the nation&rsquo;s healthcare ecosystem and advancing the future of health through innovation, technology, and world-class care del
 
 ivery.
 
 
 
 
 
 
 
 Why Join Us
 
 
 
 At PureHealth, you&rsquo;ll be part of a transformational journey to redefine healthcare through technology and human-centered innovation. We empower our teams to create impact, challenge boundaries, and lead change. Working with us means contributing to a purpose-driven mission&mdash;advancing the future of health&mdash;while growing your career in one of the UAE&rsquo;s most dynamic, fast-evolving organizations
 
</div>

Administrative Coordinator (Front Desk)

Omorfia Group LLC

We are hiring for Bedashing Beauty Lounge !Join our team as a Receptionist and be part of a dynamic, trendsetting brand that celebrates beauty, excellence, and customer care.Key ResponsibilitiesFront Desk Operations:<ul><li>Greet clients and inform technicians of their arrival and treatments.</li><li>Maintain accurate branch communication and documentation.</li><li>Manage cash, handle sales, and follow daily closing procedures.</li><li>Provide excellent customer service both in-person and over the phone.</li><li>Follow all front desk SOPs and maintain reception area standards.</li></ul>Booking &amp; System Management:<ul><li>Schedule, confirm, and follow up on client appointments.</li><li>Ensure accurate treatment and client records in the system.</li><li>Manage therapists' schedules, leaves, and lunch breaks.</li><li>Stay updated on pricing, promotions, and apply money handling SOPs.</li></ul>Client &amp; Team Interaction:<ul><li>Handle client inquiries, complaints, and follow-up professionally.</li><li>Promote services and products effectively.</li><li>Support the Branch Manager with admin tasks.</li><li>Contribute to a positive team environment and maintain branch ambience.</li></ul>Profile Requirements1. Skills:<ul><li>Strong passion for customer service</li><li>Excellent English communication skills</li><li>Great time management and multi-tasking ability</li><li>Proficient in MS Word, Excel, and POS systems</li><li>Professional grooming and positive attitude</li><li>Attention to detail and ability to work under pressure</li></ul>2. Experience:<ul><li>Minimum of 3 years' experience as a receptionist as well as in Sales.</li></ul>Job Types: Full-time, PermanentPay: AED3,500.00 - AED4,000.00 per monthLanguage:<ul><li>Arabic (Preferred)</li></ul>Work Location: In person

Arabic Female Receptionist

Modon

<div>
 
 
 About the Role
 
 
 
 Modon Communities is hiring a UAE N ational Receptionist to support the Facilities Management department as the first point of contact for the organization, providing a professional and friendly welcome to visitors, clients, and employees. The role manages the front desk &ndash; greeting guests, answering and directing phone calls, and performing administrative tasks to support daily office operations.
 
 
 
 
 
 
 Key Responsibilities
 
 
 
 - Greet visitors and clients and direct them to the appropriate person or department
 
 
 - Answer, screen, and forward incoming calls
 
 
 - Manage the reception area, keeping it tidy and presentable
 
 
 - Handle incoming and outgoing correspondence (mail, couriers, etc.)
 
 
 - Schedule appointments and maintain calendars
 
 
 - Support administrative tasks such as data entry, filing, and document management
 
 
 - Register visitors, issue badges, and monitor building access for security
 
 
 - Understand and communicate emergency procedures and maintain emergency contact lists
 
 
 - Maintain a clean, sanitized reception area and uphold health and safety standards
 
 
 
 
 
 
 Requirements
 
 
 
 - Should be an Emirati
 
 
 - 3-5 years of experience in Facilities Management, with at least 3 years in a front office, reception, or concierge role (hospitality/hotel background preferred)
 
 
 - Post-secondary education or administrative courses; a certification in language fluency or reception is an advantage
 
 
 - Familiarity with Workplace Health and Safety standards and best practices
 
 
 - Strong communication and organizational skills, with a polished, professional presentation
 
 
 - Reliable, punctual, and able to work independently or as part of a team
 
 
 - Additional language skills are an advantage
 
 
 
</div>

Receptionist (UAE Nationals)

Al Taie Center for Laparoscopic and Bariatric Surgery

Al Taie Center is looking for a professional, friendly, and well-presented Arabic Receptionist to join our team in Abu Dhabi. The ideal candidate will be the first point of contact for visitors and clients, providing excellent customer service while managing front desk operations efficiently.Key Responsibilities<ul><li>Welcome and assist visitors, clients, and patients in a courteous and professional manner.</li><li>Answer and direct incoming phone calls.</li><li>Schedule appointments and manage the reception calendar.</li><li>Handle inquiries in both Arabic and English.</li><li>Maintain a clean, organized, and professional reception area.</li><li>Perform general administrative and clerical duties.</li><li>Coordinate with internal departments to ensure smooth daily operations.</li><li>Maintain accurate records and update databases as required.</li></ul>Requirements<ul><li>Native or fluent Arabic speaker.</li><li>Good communication skills in English.</li><li>Previous experience as a receptionist or in a customer service role is preferred.</li><li>Proficient in Microsoft Office applications.</li><li>Excellent interpersonal and organizational skills.</li><li>Professional appearance and positive attitude.</li><li>Must have a valid UAE residence visa (own visa).</li><li>Available to work in Abu Dhabi.</li></ul>Pay: From AED4,000.00 per monthApplication Question(s):<ul><li>Do you have your own visa?</li></ul>Experience:<ul><li>Medical receptionist: 2 years (Required)</li></ul>Language:<ul><li>Arabic (Required)</li></ul>Work Location: In person

Explore 25+ Front desk agent in Abu Dhabi this August. Find roles across top companies and apply now to boost your career.

25 front desk agent jobs In Abu Dhabi

Receptionist

Front Desk Supervisor - The Ritz-Carlton Abu Dhabi, Grand Canal

Receptionist - Hilton Abu Dhabi Yas Island

Administrative Coordinator (Front Desk)

Arabic Female Receptionist

Receptionist (UAE Nationals)

Receptionist