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front desk attendant

Inspire Management Training Center

<p>We are seeking a highly motivated and guest-focused <b>Front Desk Agent (Female)</b> to join a luxury hotel in <b>Qatar</b>. As the first point of contact for our guests, this role is essential in delivering exceptional service and creating memorable experiences. The ideal candidate will demonstrate excellent communication skills, professionalism, and a warm, welcoming demeanor.</p><p>Key Responsibilities:</p><ul><li>Welcome and assist guests with a friendly and professional approach, ensuring smooth and efficient check-in and check-out procedures.</li><li>Manage room reservations, cancellations, and modifications accurately using the hotel&rsquo;s property management system.</li><li>Respond promptly and courteously to guest inquiries, requests, and concerns to ensure high levels of satisfaction.</li><li>Coordinate closely with housekeeping and maintenance teams to ensure room readiness and address guest needs.</li><li>Handle guest billing and payment transactions efficiently, including cash handling, credit card processing, and end-of-shift reconciliation.</li><li>Maintain accurate records of guest interactions, special requests, and feedback in line with hotel policies.</li><li>Ensure the front desk and lobby areas are consistently clean, organized, and welcoming.</li><li>Promote hotel services, facilities, and local attractions to enhance the overall guest experience.</li><li>Follow all safety, security, and emergency procedures as required.</li><li>Handle guest information with strict confidentiality and professionalism.</li></ul><p>Qualifications, Experience &amp; Skills:</p><ul><li>High school diploma or equivalent required; a diploma or certification in Hospitality or Hotel Management is an advantage.</li><li>Minimum of <b>3+ years&rsquo; experience</b> as a Front Desk Agent in a luxury hotel environment.</li><li>Strong working knowledge of hotel reservation systems such as <b>Opera, Fidelio, or Cloudbeds</b>.</li><li>Excellent communication and interpersonal skills with a strong guest-centric mindset.</li><li>Professional appearance and behavior with strong organizational and multitasking abilities.</li><li>Flexibility to work weekends, public holidays, and night shifts.</li><li>Proficiency in Microsoft Office and basic administrative tools.</li><li>Must be locally available in Qatar with a valid visa and QID.</li></ul><p>Benefits:</p><ul><li>Competitive salary package</li><li>Employer-provided accommodation, meals, and transportation</li></ul><p>Job Types: Full-time, Permanent</p><p>Pay: QAR2,750.00 per month</p><p>Education:</p><ul><li>Diploma (Preferred)</li></ul><p>Experience:</p><ul><li>Front Desk Agent in luxury hotels in GCC: 3 years (Required)</li></ul><p>Language:</p><ul><li>English  (Required)</li></ul><p>Location:</p><ul><li>Doha (Required)</li></ul>

Front Desk Agent – Female (Luxury Hotel Industry)

Hilton

<div><p>Bell Attendant - Waldorf Astoria Doha Lusail</p><p>
A Bell Attendant is responsible for transferring and storing guest luggage and responding to guest requests in the hotel's continuing effort to deliver outstanding guest service.</p><br>
<p><br>
<b>What will I be doing?</b></p>
<p></p><p>As a Bell Attendant, you will be responsible for transferring and storing guest luggage and responding to guest requests in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you will be responsible for performing the following tasks to the highest standards:</p>
<p></p><ul><li>Greet and escort arriving and departing guests to and from their accommodations</li>
<li>Retrieve and transport guest luggage</li>
<li>Inspect guest rooms and acquaint guests with these rooms and their features</li>
<li>Respond to guest inquiries and requests in a timely, friendly and efficient manner</li>
<li>Organize and store luggage, as needed, according to guidelines</li>
<li>Assist in the maintenance, appearance and functionality of equipment</li>
</ul><p><b>What are we looking for?</b></p>
<p>Bell Attendants serving Hilton Brand hotels are always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviors, skills, and values that follow:</p>
<ul><li>Positive attitude and communication skills</li>
<li>Ability to work flexible hours</li>
<li>Ability to work under pressure</li>
<li>Ability to work on own and as part of a team</li>
<li>Commitment to respond to Guest requests and deliver high levels of service</li>
<li>Excellent grooming standards</li>
</ul><p>It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:</p>
<ul><li>Previous experience as a Bell person</li>
<li>Previous experience working within a hotel</li><br>
</ul><p><br>
<b>What will it be like to work for Hilton?</b></p>
<p>The future of hospitality is bright at Hilton: a leading global hospitality company with a diverse portfolio of world-class brands. Dedicated to filling the earth with the light and warmth of hospitality, we have welcomed more than 3 billion guests in our more than 100-year history. Hilton is proud to have an award-winning workplace culture, and we are consistently named among one of the World&rsquo;s Best Workplaces.</p>
<p>We support the mental and physical wellbeing of all Team Members, so they can Thrive, thanks to innovative programs and benefits such as workplace flexibility, career growth and development, and our <b>Go Hilton Team Member Travel</b> discount program. Hilton prioritizes understanding and integrating our Team Members&rsquo; unique perspectives and voices&mdash;along with those of our Guests, Owners, Suppliers, and Partners&mdash;to cultivate a diverse and inclusive environment for all. Check out the Hilton Careers blog and Instagram to learn more about what it&rsquo;s like to be on Team Hilton!
</p><p>We are an equal opportunity employer and value diversity at our company. We will ensure that qualified individuals with protected disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions of his or her role, and to receive other benefits and privileges of employment. Please contact us to request accommodation.</p></div>

Bell Attendant - Waldorf Astoria Doha Lusail

Rosewood Doha

<div>
 <strong>
  Job Summary
  <br/>
 </strong>
 The Front Desk Associate serves as the welcoming face of the hotel, ensuring a seamless and personalized experience for every guest. This includes managing the check-in and check-out process efficiently, processing payments accurately, and addressing guest inquiries with professionalism and warmth.
 <br/>
 <br/>
 <strong>
  Essential Duties and Responsibilities:
  <br/>
  <br/>
 </strong>
 &bull; Consistently offer professional, friendly, and engaging service.&bull; Greet, check in and settle guest accounts while ensuring all service standards are followed.&bull; Maintain accurate records of daily transactions and cash handling, which includes currency exchange and balancing a float.&bull; Handle guest requests, questions, and concerns effectively and promptly.&bull; Promote a professional team environment.&bull; Follow department policies, procedures, and service standards.&bull; Performs any and all other tasks assigned by management.&bull; Always upholds the highest standard of internal and external customer service.&bull; Ensure all emails are actioned and completed as per request.&bull; Be a competent key person within the department, able to communicate and find answers in an efficient and professional way.&bull; Ensure clear, complete, and legible information is taken from the guest and is forwarded to the appropriate Associate/Department to satisfy the request and or to resolve the issue.&bull; Resolve guest issues within your capabilities, ensuring guest satisfaction.&bull; Communicate effectively with Guests, Hotel Associates, Managers and Directors.&bull; Daily completion of all record sheets, filled out correctly and filed accordingly.&bull; Note any outstanding issues and communicate with your senior Manager.&bull; Maintain the Rosewood hand over log for the next shift, noting any services that are pending to ensure follow up and completion.&bull; Maintain complete knowledge of using the Hotel equipment. (E.g. Computer, photocopier)&bull; Communication of all issues to HOD/Manager/Supervisor.&bull; Flexibility to cover shifts and responsibilities when required &ndash; (Night Shift, Day Shift)&bull; Promote hotel facilities effectively, including opening hours on all Food and Beverage outlets.&bull; Be knowledgeable of the surrounding area and thorough knowledge of the guest rooms, including view, amenities, features, types.&bull; Be inquisitive and share knowledge.&bull; Ensure you have an excellent knowledge of products and services available both internally and externally.&bull; Ensure all special request information is logged into the guests Opera profile.&bull; Strive to achieve any upselling targets and assist all other departments.&bull; Maintain healthy inter-departmental relationship.&bull; Carry out, within your capability, all reasonable requests by the Senior management.&bull; Be able to work without supervision and lead by example at all times.&bull; Ensure that brand standards are adhered to at all times, to ensure successful brand standard audit score.&bull; Collect preferences daily and enter in the guest profiles.&bull; Ask questions and share answers to all associates continuously.
</div>


Front Desk Associate

Rosewood Hotel Group

<div><div><div><div><h3 class="jobSectionHeader"><b>General Information</b></h3></div><p><br>
</p></div><div><div><div><div>Country/Region
</div><div>Qatar
</div></div><div><div>Province/City
</div><div>Doha
</div></div><div><div>Hiring Entity
</div><div>Rosewood Doha
</div></div><div><div>Department
</div><div>Rooms - Front Office
</div></div><div><div>Job Type
</div><div>Full-time Permanent
</div></div></div></div></div><div><div><div><h3 class="jobSectionHeader"><b>Job Description</b></h3></div><p><br>
</p></div><div><div><div><div><div><b>Job Summary</b><br>
The Front Desk Associate serves as the welcoming face of the hotel, ensuring a seamless and personalized experience for every guest. This includes managing the check-in and check-out process efficiently, processing payments accurately, and addressing guest inquiries with professionalism and warmth.<br>
<br>
<b>Essential Duties and Responsibilities:</b><br>
</div><ul><li>Consistently offer professional, friendly, and engaging service.</li><li>Greet, check in and settle guest accounts while ensuring all service standards are followed.</li><li>Maintain accurate records of daily transactions and cash handling, which includes currency exchange and balancing a float.</li><li>Handle guest requests, questions, and concerns effectively and promptly.</li><li>Promote a professional team environment.</li><li>Follow department policies, procedures, and service standards.</li><li>Performs any and all other tasks assigned by management.</li><li>Always upholds the highest standard of internal and external customer service.</li><li>Ensure all emails are actioned and completed as per request.</li><li>Be a competent key person within the department, able to communicate and find answers in an efficient and professional way.</li><li>Ensure clear, complete, and legible information is taken from the guest and is forwarded to the appropriate Associate/Department to satisfy the request and or to resolve the issue.</li><li>Resolve guest issues within your capabilities, ensuring guest satisfaction.</li><li>Communicate effectively with Guests, Hotel Associates, Managers and Directors.</li><li>Daily completion of all record sheets, filled out correctly and filed accordingly.</li><li>Note any outstanding issues and communicate with your senior Manager.</li><li>Maintain the Rosewood hand over log for the next shift, noting any services that are pending to ensure follow up and completion.</li><li>Maintain complete knowledge of using the Hotel equipment. (E.g. Computer, photocopier)</li><li>Communication of all issues to HOD/Manager/Supervisor.</li><li>Flexibility to cover shifts and responsibilities when required &ndash; (Night Shift, Day Shift)</li><li>Promote hotel facilities effectively, including opening hours on all Food and Beverage outlets.</li><li>Be knowledgeable of the surrounding area and thorough knowledge of the guest rooms, including view, amenities, features, types.</li></ul><div><ul><li>Be inquisitive and share knowledge.</li><li>Ensure you have an excellent knowledge of products and services available both internally and externally.</li><li>Ensure all special request information is logged into the guests Opera profile.</li><li>Strive to achieve any upselling targets and assist all other departments.</li><li>Maintain healthy inter-departmental relationship.</li><li>Carry out, within your capability, all reasonable requests by the Senior management.</li><li>Be able to work without supervision and lead by example at all times.</li><li>Ensure that brand standards are adhered to at all times, to ensure successful brand standard audit score.</li><li>Collect preferences daily and enter in the guest profiles.</li><li>Ask questions and share answers to all associates continuously.</li></ul></div>
</div></div></div></div></div><div><div><div><h3 class="jobSectionHeader"><b>About Us</b></h3></div><p><br>
</p></div><div><div><div><div><p>Housed in two striking towers inspired by the coral reefs in the seas surrounding Qatar, Rosewood Doha and Rosewood Residences Doha will consist of an ultra-luxury hotel with 185 exquisite guestrooms and sumptuous suites, 173 serviced apartments for longer-term stays and 300 residences available for purchase. The hotel will be one of the city&rsquo;s most dynamic culinary destinations with a collection of eight innovative outlets, including a bistro, lobby lounge, coffee shop/deli, three specialty restaurants, cigar lounge and a lifestyle entertainment lounge. Featuring a 1,500-square-meter ballroom, the property will showcase multiple private event venues, anchored around sleek interiors and state-of-the-art technology, which will transform ordinary events into the extraordinary. The hotel will also introduce Sense, A Rosewood Spa, offering total discretion and relaxation, along with a fitness center featuring state-of-the-art training equipment. Rosewood's signature Manor Club executive lounge concept will soar to new heights in Qatar and offer Club Room and Suite guests curated services with added convenience and privacy. Rosewood Residences Doha will also introduce 300 for-sale residential apartments, catering to global citizens who crave a lifestyle of authenticity fused with modern luxury. The residences will be complete with bespoke amenities, facilities and services to create the world&rsquo;s pinnacle of private luxury living and contemporary style in Qatar.</p></div></div></div></div></div></div>

Chedi Hospitality

<div>
 <strong>
  Job Qualifications
  <br/>
  <br/>
 </strong>
 A high school diploma or equivalent is required. Additional education in hospitality or a related field is a plus.
 <br/>
 <br/>
 <ul>
  <li>
   Excellent communication and interpersonal skills.
  </li>
  <li>
   Luxury hotel background.
  </li>
  <li>
   Ability to handle stressful situations with composure.
  </li>
  <li>
   Strong organizational and multitasking abilities.
  </li>
  <li>
   Familiarity with hotel management software.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Responsibilities
  <br/>
  <br/>
 </strong>
 <strong>
  Administration
  <br/>
  <br/>
 </strong>
 &rsaquo; Directs and coordinates all marketing activities and to communicate these activities throughout the hotel.
 <br/>
 <br/>
 &rsaquo; Maintains the Daily Log Book.
 <br/>
 <br/>
 &rsaquo; Reports "Lost and Found" items.
 <br/>
 <br/>
 <strong>
  Customer Service
  <br/>
  <br/>
 </strong>
 &rsaquo; Delivers the brand promise and provide exceptional guest service at all times.
 <br/>
 <br/>
 &rsaquo; Provides excellent service to internal customers as appropriate.
 <br/>
 <br/>
 &rsaquo; Be familiar with the hotel's products and services and policies.
 <br/>
 <br/>
 &rsaquo; Handles all guest and internal customer complaints and inquiries in a courteous and efficient manner, following through to make sure problems are resolved satisfactorily.
 <br/>
 <br/>
 &rsaquo; Maintains positive guest and colleague interactions with good working relationships.
 <br/>
 <br/>
 &rsaquo; Personally and frequently verifies that guests are receiving the best possible service during check-in and check-out.
 <br/>
 <br/>
 &rsaquo; Ensures that guest history records are accurately maintained and all repeat guests are pre-registered.
 <br/>
 <br/>
 <strong>
  Operational
  <br/>
  <br/>
 </strong>
 &rsaquo; Meets and greets all guests and assists with registrations.
 <br/>
 <br/>
 &rsaquo; Ensures the strict control of room keys.
 <br/>
 <br/>
 &rsaquo; Ensures that all company minimum brand standards have been implemented, and that optional brand standards have been implemented where appropriate.
 <br/>
 <br/>
 &rsaquo; Responds to the results of the Consumer Audit and ensures that the relevant changes are implemented.
 <br/>
 <br/>
 &rsaquo; Prepares welcome cards and keys for arrival FIT guests.
 <br/>
 <br/>
 &rsaquo; Ensures accurate knowledge of hotels and the tourism in Singapore.
 <br/>
 <br/>
 &rsaquo; Reports "Lost and Found" items.
 <br/>
 <br/>
 &rsaquo; Works closely with other Front Office personnel in a supportive and flexible manner, focusing on the overall success of the hotel and the satisfaction of hotel guests.
 <br/>
 <br/>
 &rsaquo; Supports and embraces the spirit of "We work through Teams".
 <br/>
 <br/>
 &rsaquo; Verifies arrival and departure details and arranges luggage handling and transportation and other services requested by guests.
 <br/>
 <br/>
 &rsaquo; Ensures an understanding on the sequence of duties related to Royal Family visits. Accords protocol with Royal Family visits.
 <br/>
 <br/>
 <strong>
  Personnel
  <br/>
  <br/>
 </strong>
 &rsaquo; Supports the implementation of The People Philosophy, demonstrating and reinforcing GHM's Values and Culture Characteristics.
 <br/>
 <br/>
 <strong>
  Other Duties
  <br/>
  <br/>
 </strong>
 &rsaquo; Ensures high standards of personal presentation and grooming.
 <br/>
 <br/>
 &rsaquo; Exercises responsible behavior at all times and positively representing the hotel.
 <br/>
 <br/>
 &rsaquo; Responds to changes in the Rooms function as dictated by the industry, company and hotel.
 <br/>
 <br/>
 &rsaquo; Reads the hotel's Employee Handbook and have an understanding of and adhere to the hotel's rules and regulations and in particular, the policies and procedures relating to fire, hygiene, health and safety.
 <br/>
 <br/>
 &rsaquo; Attends training sessions and meetings as and when required.
 <br/>
 <br/>
 &rsaquo; Carries out any other reasonable duties and responsibilities as assigned.
</div>


Front Desk Agent

One Imperium

<p>We are seeking a professional, friendly, and well-presented <b>Female Receptionist</b> who is fluent in <b>Tagalog</b> to serve as the first point of contact for members and guests. The ideal candidate will ensure a welcoming front desk experience while supporting smooth daily operations in line with company policies and service standards.</p><p>Key Responsibilities</p><ul><li>Greet, welcome, and check in members and guests, ensuring access complies with membership policies and guidelines.</li><li>Maintain a clean, organized, and welcoming reception and lobby area in accordance with front desk grooming and appearance standards.</li><li>Follow all front desk opening and closing procedures, including system logins and logouts.</li><li>Handle member concerns, complaints, and incidents professionally and escalate them to the Supervisor or Division Manager following incident reporting procedures.</li><li>Coordinate with housekeeping and operations teams to ensure smooth daily operations and an excellent member experience.</li><li>Direct members and guests to the appropriate department or team based on their inquiries.</li><li>Answer and respond to phone calls, WhatsApp messages, emails, and in-person inquiries regarding memberships, class schedules, spa/clinic services, promotions, and facility rules.</li></ul><p>Qualifications &amp; Requirements</p><ul><li>Female candidate preferred.</li><li>Fluent in <b>Tagalog</b>; basic to good English communication skills are an advantage.</li><li>Proven experience as a receptionist or customer service representative, ideally in a gym, spa, hotel, or similar member-focused environment.</li><li>Professional appearance with a friendly and service-oriented attitude.</li><li>Strong communication and interpersonal skills.</li><li>Ability to multitask and remain calm under pressure.</li><li>Basic computer literacy and experience using front desk or booking systems.</li></ul><p>Working Conditions</p><ul><li>Front desk&ndash;based role with frequent interaction with members and guests.</li><li>Shift-based schedule, including weekends and holidays as required.</li></ul><p>Job Type: Full-time</p><p>Pay: QAR3,000.00 - QAR4,000.00 per month</p>

Female Receptionist (Tagalog Speaker)

Vistas Global

<p><b>Job Summary</b></p><p>The Receptionist serves as the first point of contact for visitors, clients, and staff. This role is responsible for providing a professional and welcoming front-desk experience, managing incoming communications, and supporting basic administrative tasks to ensure smooth daily operations.</p><p><b>Key Responsibilities</b></p><p>Front Desk &amp; Customer Service</p><ul><li>Greet and welcome visitors in a professional and courteous manner</li><li>Manage visitor sign-in procedures and issue visitor badges as required</li><li>Answer, screen, and direct incoming phone calls efficiently</li><li>Respond to general inquiries and direct them to the appropriate departments</li></ul><p>Administrative Support</p><ul><li>Receive, sort, and distribute mail and deliveries</li><li>Maintain front desk records, logs, and appointment schedules</li><li>Assist with data entry, filing, and document management</li><li>Support administrative and office staff with ad-hoc tasks as needed</li></ul><p>Coordination &amp; Communication</p><ul><li>Liaise with internal departments to ensure smooth visitor flow</li><li>Coordinate meeting room bookings and notify participants of arrivals</li><li>Maintain communication with security and facilities teams when required</li></ul><p>Office Management</p><ul><li>Ensure reception and waiting areas are clean, organized, and presentable</li><li>Monitor and request office supplies related to front desk operations</li><li>Follow company policies, procedures, and confidentiality guidelines</li></ul><p><b>Qualifications &amp; Skills</b></p><p>Education &amp; Experience</p><ul><li>High school diploma or equivalent (Diploma or Bachelor&rsquo;s degree preferred)</li><li>Previous experience in a receptionist, front desk, or customer service role preferred</li></ul><p>Skills &amp; Competencies</p><ul><li>Excellent verbal and written communication skills</li><li>Strong interpersonal and customer service skills</li><li>Professional appearance and demeanor</li><li>Ability to multitask and prioritize in a fast-paced environment</li><li>Basic computer skills (MS Office, email, office systems)</li><li>Attention to detail and reliability</li></ul><p>Job Type: Full-time</p><p>Pay: QAR3,500.00 - QAR4,000.00 per month</p><p>Application Question(s):</p><ul><li>Do you agree with the provided salary bracket?</li></ul><p>Experience:</p><ul><li>receptionist: 2 years (Preferred)</li></ul><p>Language:</p><ul><li>Arabic (Preferred)</li></ul><p>License/Certification:</p><ul><li>QID with at least 3 months validity (Preferred)</li></ul>

Receptionist

Explore 175+ Front desk attendant in Doha this January. Find roles across top companies and apply now to boost your career.

175 front desk attendant jobs IN Doha

Front Desk Agent – Female (Luxury Hotel Industry)

Bell Attendant - Waldorf Astoria Doha Lusail

Front Desk Associate

Front Desk Associate

Front Desk Agent

Female Receptionist (Tagalog Speaker)

Receptionist