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assistant manager front office

Park Hyatt Doha

<div>
 
 
 Organization- Park Hyatt Doha
 
 
 
 
 
 
 
 Summary
 
 
 
 Park Hyatt Doha is seeking a dynamic and passionate Assistant Manager &ndash; Front Office to join our dedicated team. If you are an enthusiastic professional with a strong commitment to delivering personalized luxury service, we would love to hear from you.
 
 
 
 
 
 
 Responsibilities:
 
 
 <ul>
 <li>
 Oversee daily operations of the Front Office to ensure smooth and efficient service.
 </li>
 <li>
 Supervise, train, and support the front office team to deliver exceptional guest experiences.
 </li>
 <li>
 Handle guest requests, feedback, and complaints in a professional and timely manner.
 </li>
 <li>
 Coordinate with other departments to ensure seamless guest service.
 </li>
 <li>
 Monitor room availability, reservations, and financial transactions at the front desk.
 </li>
 <li>
 Ensure compliance with hotel policies, procedures, and brand standards.
 </li>
 </ul>
 
 
 
 
 
 Qualifications
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in Hospitality Management or related field.
 </li>
 <li>
 Minimum 2&ndash;3 years of experience in Front Office operations, with at least 1 year in a supervisory/assistant managerial role.
 </li>
 <li>
 Previous luxury hotel experience preferred.
 </li>
 <li>
 Strong leadership, organizational, and interpersonal skills.
 </li>
 <li>
 Excellent communication in English (Arabic or other languages are an advantage).
 </li>
 <li>
 Proficiency in Opera or similar Property Management Systems.
 </li>
 <li>
 Ability to work under pressure and maintain a professional demeanor.
 </li>
 </ul>
 
 
 
 
 If you&rsquo;re ready to take your career to new heights and be part of something truly special, we want to hear from you! Join us at Park Hyatt Doha &ndash; where luxury meets opportunity.
 
 
 
 
 
 Apply today and start your journey with us!
 
 
 ________________________________________
 
 
 
 Park Hyatt Doha is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
 
 
</div>

Assistant Manager - Front Office

<div><div>Summary<div>
Park Hyatt Doha is seeking a dynamic and passionate Assistant Manager &ndash; Front Office to join our dedicated team. If you are an enthusiastic professional with a strong commitment to delivering personalized luxury service, we would love to hear from you.
Responsibilities:<ul><li>
Oversee daily operations of the Front Office to ensure smooth and efficient service.</li><li>
Supervise, train, and support the front office team to deliver exceptional guest experiences.</li><li>
Handle guest requests, feedback, and complaints in a professional and timely manner.</li><li>
Coordinate with other departments to ensure seamless guest service.</li><li>
Monitor room availability, reservations, and financial transactions at the front desk.</li><li>
Ensure compliance with hotel policies, procedures, and brand standards.</li></ul></div></div><div>
Qualifications<div><ul><li>
Bachelor&rsquo;s degree in Hospitality Management or related field.</li><li>
Minimum 2&ndash;3 years of experience in Front Office operations, with at least 1 year in a supervisory/assistant managerial role.</li><li>
Previous luxury hotel experience preferred.</li><li>
Strong leadership, organizational, and interpersonal skills.</li><li>
Excellent communication in English (Arabic or other languages are an advantage).</li><li>
Proficiency in Opera or similar Property Management Systems.</li><li>
Ability to work under pressure and maintain a professional demeanor.</li></ul>
If you&rsquo;re ready to take your career to new heights and be part of something truly special, we want to hear from you! Join us at Park Hyatt Doha &ndash; where luxury meets opportunity.
Apply today and start your journey with us! 
________________________________________ 
Park Hyatt Doha is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.</div></div></div>

ASSISTANT MANAGER - FRONT OFFICE

ANdAZ

<div>
 
 Organization- Andaz Doha
 
 
 
 
 Summary
 
 
 
 
 Duties and responsibilities related to the Assistant Manager - Front Office (Night) role:
 
 
 
 <ul>
 <li>
 Supporting the Front Office Manager in overseeing the daily operations of the Front Office department, ensuring high levels of guest satisfaction and that KPIs are achieved
 </li>
 <li>
 Taking an active lead in the hiring and development of the Front Office team, ensuring departmental objectives are set and feedback is provided on a regular basis
 </li>
 <li>
 Being responsible for running shifts and supervising the team to ensure a seamless guest experience
 </li>
 <li>
 Overseeing Front Office operations in the absence of the manager
 
 
 </li>
 </ul>
 
 Qualifications
 
 
 
 <ul>
 <li>
 Ideally with a university degree or diploma in Hospitality or Tourism Management
 </li>
 <li>
 Previous experience in hotel Front Office management within the luxury segment is essential
 </li>
 <li>
 Excellent leadership, communication, interpersonal, and guest service skills are required
 </li>
 </ul>
</div>

Assistant Manager - Front Office (Night)

Millennium Hotel Doha

<div>
 As a Housekeeping Supervisor, you play a crucial role in ensuring the cleanliness and orderliness of guestrooms, public areas, and back-of-house spaces. Your responsibilities include overseeing the housekeeping team, implementing cleaning schedules, and maintaining high standards. You lead by example, fostering a positive and efficient work environment, while actively contributing to the overall guest satisfaction and operational excellence of the hotel.
 
 
 
 Key Job Responsibilities:
 
 
 
 <ul>
 <li>
 Organize and assign daily tasks to Housekeeping Attendants, ensuring efficient service on guest floors.
 </li>
 <li>
 Provide necessary resources, such as keys and supplies, to Housekeeping Attendants for their daily tasks.
 </li>
 <li>
 Handle guest requests and complaints with care, ensuring effective resolution to enhance guest satisfaction.
 </li>
 <li>
 Inspect guest rooms regularly, ensuring cleanliness and adherence to the hotel's quality assurance standards.
 </li>
 <li>
 Monitor room status and communicate effectively with the Front Office Department for efficient operations.
 </li>
 <li>
 Report damaged items and broken equipment to the Engineering Department and follow set procedures for lost and found items.
 </li>
 <li>
 Order Housekeeping supplies on time and manage inventory procedures to maintain sufficient stock levels.
 </li>
 <li>
 Evaluate Housekeeping Attendant performance, providing feedback and reporting any issues to the Assistant Executive Housekeeper / Assistant Housekeeping Manager.
 </li>
 <li>
 Train Room Attendants on Standards of Performance (SOPs) to maintain desired performance levels and uphold quality assurance standards.
 </li>
 <li>
 Uphold environmental, health, and safety standards in alignment with organizational policies.
 </li>
 <li>
 Adhere to the company&rsquo;s environmental, health, and safety procedures and policies.
 </li>
 </ul>
</div>

Housekeeping Supervisor

Wyndham Doha West Bay Hotel

<div><h1 class="jobSectionHeader">SUMMARY</h1>
The Executive Housekeeper, reporting directly to the General Manager, is responsible for the hotel&rsquo;s commercial, quality and people performance in Housekeeping department. The incumbent will combine strategic thought and planning which will enhance the growth and profitability of the department.
The Executive Housekeeper will ensure to deliver the following business objectives subject to the budget and annual targets: departmental cost, guest satisfaction score (OSAT), quality audit score (QA), employee engagement and departmental Health &amp; Safety audit compliance.
KEY RESPONSIBILITIES<ul><li>
Ensures the highest possible standard of cleanliness and standards of all guest rooms and public areas.</li><li>
Ensured 100% compliance with brand standards.</li><li>
Managing the payroll, linen and other departmental costs in accordance of business demand and departmental budget.</li><li>
Carries out monthly linen inventory.</li><li>
Continuously evolve / improve departmental SOPs and productivity of the department.</li><li>
Schedule&rsquo;s routine inspections of all housekeeping areas (rooms and public) by/with the Assistant Executive Housekeeper and Housekeeping Supervisors to ensure that the furnishing, facilities and equipment are clean and in good repair.</li><li>
Supervises outside contractors to ensure contractual compliance.</li><li>
Ensures service standards are consistently reviewed and monitored, and in compliance with Wyndham brand standards and 3rd party inspection standards.</li><li>
Ensures departmental health and safety compliance.</li><li>
Maintains appropriate standards for dress, hygiene, uniforms, appearance, and conduct of housekeeping team members.</li><li>
Is responsible for all flower arrangements placed in the public areas and rooms.</li><li>
Ensures that all daily VIP rooms, special request rooms long stay guest for arrivals are inspected personally.</li><li>
Implementing assigned task during emergencies such as fire, power failure and natural disaster.</li><li>
Liaises with the hotels contracted company for pest control to ensure that an effective program is instituted and supervised.</li><li>
Ensure all guests and internal stakeholders receive prompt and courteous service.</li><li>
Inspects guest and public areas on a regular basis to ensure that the furnishings, facilities, and equipment are clean and in good repair.</li><li>
Manages spring cleaning schedules and follow up on all machinery linked to Housekeeping/Laundry.</li><li>
Makes recommendations regarding the upkeep of furnishings, facilities, and equipment, ensuring they are clean and in good repair.</li><li>
Informs other departments of the housekeeping matters that concern them, particularly the Engineering, Front Office, and the Food and Beverage Department. Maintains open channels of communication with other Department Heads and the Operations Manager/Director of Operations/ Executive Assistant Manager/General Manager.</li><li>
Responsible for effective People leadership of the housekeeping team, involving recruitment and onboarding of new team members, driving team member engagement, coaching, training, continuous performance management (regular 1:1 conversations), and managing employee relations in conjunction with HR.</li><li>
To conduct or chair regular communication meetings with team(s) and actively participate in relevant business meetings to facilitate effective communication.</li><li>
Acting as a role model for the Count On me Service culture.</li></ul>
It is not the intent of this Job Description to cover all aspects of the position but to highlight the most important areas of responsibility.
<div><h2 class="jobSectionHeader">Experience Needed</h2><h1 class="jobSectionHeader">
KEY COMPETENCIES</h1>
Alongside with the fundamentals of the brand service culture, the incumbent will be required to demonstrate the below competencies:<ul><li>
Excellent communication</li><li>
Operations Management</li><li>
Leadership</li><li>
Business Acumen</li><li>
Exceptional service delivery</li><li>
Attention to detail</li><li>
Planning &amp; organisation</li><li>
Teamwork</li><li>
Ability to work in a multi-tasking and multi-cultural environment</li><li>
Self-motivation</li><li>
Flexibility</li></ul><h1 class="jobSectionHeader">
BACKGROUND</h1><ul><li>
Minimum 1.5 years&rsquo; experience as an Assistant Housekeeper Manager/ Executive Housekeeper within a similar-sized hotel</li><li>
Experience from a international hotel brand is an advantage</li><li>
Proficiency in Opera Cloud</li><li>
Language requirement:&hellip;&hellip;..(Basic / conversational / professional / native)</li><li>
Eligibility to work in &hellip;&hellip;&hellip;&hellip;&hellip;(Country) (Unless visa sponsorship is offered)</li><li>
Diploma or vocational training in hospitality is an advantage</li></ul></div>
<div><h2 class="jobSectionHeader">Required Skills</h2><h3 class="jobSectionHeader">
Soft skills</h3>
Leadership Mentoring, Detail Oriented, People Skills</div>
<div><h2 class="jobSectionHeader">Values</h2>
Integrity, Accountability, Fun, Diversity &amp; Inclusion</div>
<div><h2 class="jobSectionHeader">Benefits</h2>
Staff accommodation, Staff transportation, Learning &amp; development programmes, Hotel restaurant staff rate, Length of service benefits</div></div>

Executive Housekeeper

IHG Hotels & Resorts

<div>
 
 About Us
 
 
 
 As the world&rsquo;s largest family of luxury hotels, we all take great pride in being genuine ambassadors of the InterContinental&reg; brand. Shaped by decades of international know-how and local insights, our passion for luxury travel spans cultures and customs. Inspiring us to create warm and sophisticated experiences for those seeking a richer perspective on the world.
 
 
 Towering over the city center, our luxury Doha hotel is one of the tallest in Qatar. You&rsquo;ll find us in the exclusive West Bay area, close to the city&rsquo;s Doha Exhibition and Convention Centre, government offices, and corporate headquarters. Our spacious rooms and suites have panoramic city and sea views, while award-winning restaurants, state-of-the-art meeting venues, easy access to local highlights, a health, and fitness club, and a rooftop pool, ensure a memorable stay
 
 
 InterContinental Doha The City is looking for a
 
 Front Desk supervisor
 
 to join our team.
 
 
 
 What&rsquo;s the job?
 
 
 
 As a
 
 Front Desk Supervisor
 
 you are responsible to supervise front office team members to ensure efficient and smooth operations for producing excellent feedbacks and guest satisfaction. Respond in a professional and courteous manner to guests by providing accurate and timely information and services.
 
 Promote the desired work culture by living the 5 winning ways value &ndash;
 
 
 
 Do the Right thing, Show we care, Aim Higher, Celebrate Difference, Work better together.
 
 
 
 
 
 Your day-to-day
 
 
 
 <ul>
 <li>
 Ensure outstanding customer care at all times.
 </li>
 <li>
 Maintains a friendly, cheerful and courteous demeanour at all times.
 </li>
 <li>
 Courteously and accurately answers inquiries from potential guests and accepts hotel reservations.
 </li>
 <li>
 Responds to telephone and in-person inquiries regarding reservations, hotel information and guest concerns.
 </li>
 <li>
 Uses suggestive selling techniques to sell room nights, increase occupancy and revenue.
 </li>
 <li>
 Supervise daily shift process ensuring all team members adhere to standard operating procedures.
 </li>
 <li>
 Train, direct the work of, resolve issues/problems and coach and counsel the front desk team members to ensure a quality operation.
 </li>
 <li>
 Resolve customer issues, complaints, problems in a quick, efficient manner to maintain a high level of customer satisfaction and quality service.
 </li>
 <li>
 Adhere to company credit limit / floor limit policies.
 </li>
 <li>
 Allocate rooms to expected arrivals after checking the guests preferences and special requests.
 </li>
 <li>
 Build strong relationships and liaise with all other department's especially housekeeping, reservations etc.
 </li>
 <li>
 Cross Check all billing instructions are correctly updated
 </li>
 <li>
 Controls cash transactions at the front desk and maintains complete responsibility for personal bank as specified by hotel bank agreement policy.
 </li>
 <li>
 Supervise the operations of the front desk to ensure an optimal level of service and hospitality is provided to the guests.
 </li>
 <li>
 Performs other duties as assigned, requested or deemed necessary by management.
 </li>
 <li>
 Ensure Front office log book and hotel log book is always updated and actioned upon.
 </li>
 <li>
 Ensures safety by following guest check in and security procedures and reporting suspicious activity to security, manager, or MOD.
 </li>
 <li>
 Participate in hotel committees and task force assignments.
 </li>
 <li>
 Assist all departments in servicing the guests during high volume periods.
 </li>
 <li>
 Takes responsibility in the absence of the Duty Manager /Front office manager
 
 
 </li>
 </ul>
 
 How do I deliver this?
 
 
 
 We genuinely care about people and we show this through living out our promise of True Hospitality each and every day. It&rsquo;s what connects every colleague in all IHG&reg; hotels.
 
 
 
 True Attitude
 
 : being caring, wanting to make a positive difference, and building genuine connections with guests
 
 
 
 True Confidence
 
 : having the knowledge and skills to perform your role, and giving guests the confidence that they can trust you, to help and support them during their stay
 
 
 
 True Listening
 
 : focusing on what your guest is saying, picking up on body language that is often overlooked, and understanding what the guest wants and needs
 
 
 
 True Responsiveness
 
 : is about providing guests with what they need, and doing so in a timely and caring manner
 
 
 Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.
</div>

Front Desk Supervisor

Azadea Group

<div>
 
 
 Responsibilities
 
 
 
 
 
 <ul>
 <li>
 Manage and prioritize the manager's correspondence, including calls, emails, and postal communications, ensuring timely and efficient handling
 </li>
 <li>
 Oversee and prioritize the day-to-day operations of the manager's professional and personal affairs, providing high-quality support
 </li>
 <li>
 Balance conflicting priorities and ensure matters are handled expeditiously and proactively. Demonstrate a positive, can-do attitude, following through on tasks and projects to successful completion
 </li>
 <li>
 Identify, anticipate, and prepare information requirements for meetings, appointments, and presentations, ensuring all relevant details are organized and ready.
 </li>
 <li>
 Maintain an organized filing system, ensuring accurate and accessible documentation. - Coordinate and manage travel arrangements (e.g., flights, hotels, rental cars) for the executive, ensuring all logistics are aligned with organizational policies and are well-organized
 </li>
 <li>
 Participate in meetings, take minutes, and follow up on action items in coordination with the manager
 </li>
 <li>
 Gather, analyze, and report information on assigned matters, generating reports and preparing presentations as needed while maintaining confidentiality
 </li>
 <li>
 Specific to Executive Assistant to the Country Manager: Manage the Store Validation Report (SVR) process, collecting commercial details, gathering feedback on sales projections, and facilitating approval from the SV and Investment Committees
 </li>
 <li>
 Specific to Executive Assistant to the Country Manager: Maintain and update the country&rsquo;s real estate database, tracking mall maps, lease terms, competitors' expansions, and ensuring timely lease renewals
 </li>
 <li>
 Specific to Executive Assistant to the Managing Director: Organize and coordinate VIP/Principals&rsquo; visits, ensuring smooth execution of schedules
 </li>
 <li>
 Specific to Executive Assistant to the Managing Director: Supervise the Back Office (BO) support team, ensuring proper staffing and performance by setting clear objectives and evaluating against established standards
 </li>
 <li>
 Specific to Executive Assistant to the Managing Director: Manage reception areas by ensuring they are appropriately staffed and equipped
 </li>
 <li>
 Specific to Executive Assistant to the Managing Director: Drive a culture of exceptional customer service through on-the-job coaching/training for the support team and identifying further training needs in collaboration with talent development team
 </li>
 </ul>
 
 
 
 
 
 Qualifications
 
 
 
 
 
 <ul>
 <li>
 Bachelor's degree or equivalent experience
 </li>
 <li>
 Proficient in Microsoft Office suite
 </li>
 <li>
 4 to 6 years of experience in a similar role
 </li>
 <li>
 Experience in managing multiple priorities, administrative coordination, and logistics
 </li>
 <li>
 Well-organized, detail-oriented, ability to multi-task with great follow-up skills
 </li>
 <li>
 Strong written and verbal communication skills
 </li>
 </ul>
 
 
 
 
 
 Azadea Group is an Equal Employment Employer &ndash; All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, or any other characteristic protected by relevant local laws.
 
 
 
 
</div>

Executive Assistant

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