receptionist

front desk receptionist

front desk agent

female receptionist

admin cum receptionist

front desk clerk

Fix Pro Auto Care LLC

Employment Type: Full-TimeWorking Hours: Monday &ndash; Saturday | 9:00 AM &ndash; 6:00 PMSalary: AED 2,500 &ndash; 3,000 + Sales Commission Opportunity (from affiliated company)Visa: ProvidedJoining: ImmediateAbout UsFix Pro Auto Care LLC is a growing automotive service workshop in Dubai specializing in mechanical repairs, diagnostics, maintenance, and customer-focused vehicle care solutions. We are looking for a dynamic, organized, and sales-driven female professional to manage our front desk and accounting operations.<ul><li>Position Overview</li></ul>We are seeking a confident, customer-oriented, and detail-focused Front Desk Receptionist cum Account Clerk who can:Manage customer interactions professionallyDrive sales and upsell workshop servicesHandle accounting and daily financial entriesSupport marketing activitiesMaintain excellent customer satisfaction standardsThis role is revenue-impacting and requires someone proactive, not just administrative.<ul><li>Key Responsibilities</li></ul>1️. Reception &amp; Customer HandlingGreet walk-in customers professionallyHandle calls, WhatsApp inquiries, and online messagesPrepare job cards and invoicesFollow up with customers for repair approvalsHandle cash and card paymentsCoordinate between workshop team and customersEnsure smooth vehicle delivery process2️. Sales &amp; Customer GrowthUpsell additional services (detailing, maintenance packages, add-ons)Conduct follow-up calls after service completionRun WhatsApp marketing campaignsManage Instagram, TikTok and Facebook updatesHandle Google review requests and responsesMaintain customer database3. Accounting &amp; Admin DutiesDaily cash closing and reconciliationEnter expenses in QuickBooks &amp; ExcelRecord supplier invoicesAssist in VAT documentationCoordinate with external accountantMaintain organized financial records<ul><li>Required Skills &amp; Qualifications</li></ul>Experience:Minimum 2+ years experience in reception, admin, or accounting roleAutomotive industry experience preferredTechnical Skills:Proficiency in QuickBooks &amp; ExcelBasic accounting knowledgeInvoice preparation experienceLanguage Skills:English (Mandatory &ndash; Fluent)Arabic (Preferred)Hindi/Urdu (Preferred)Personal Skills:Strong communication skillsSales-oriented mindsetOrganized and detail-focusedProfessional appearance &amp; attitudeAbility to multitask under pressureAge Preference:Below 35 years<ul><li>Key Performance Indicators (KPIs)</li></ul>The candidate will be evaluated based on:Monthly upselling revenueCustomer satisfaction ratingGoogle review growthError-free accounting recordsDaily response time to inquiriesCash closing accuracy<ul><li>What We Offer</li></ul>Stable employment in a growing companyUAE employment visaEmployee InsuranceCompetitive base salaryPerformance-based sales commission opportunityCareer growth potentialJob Type: Full-timePay: AED2,000.00 - AED2,500.00 per monthAbility to commute/relocate:<ul><li>Dubai: Reliably commute or willing to relocate with an employer-provided relocation package (Required)</li></ul>Experience:<ul><li>Receptionist: 2 years (Required)</li><li>Marketing: 1 year (Preferred)</li><li>Sales: 1 year (Preferred)</li><li>Accounting: 1 year (Preferred)</li></ul>Language:<ul><li>English (Required)</li><li>Arabic (Preferred)</li><li>Hindi (Preferred)</li><li>Urdu (Preferred)</li></ul>

Front Desk Receptionist cum Account Clerk

TALENTMATE

<div>
 
 Job Description
 
 
 
 The Front Desk Attendant plays a crucial role in offering the first impression of a hotel, office, or any facility. They are the face of the establishment, tasked with creating a warm and welcoming environment for guests or clients. Key functions include greeting guests, managing check-ins and check-outs, handling reservations, and addressing inquiries and concerns to ensure an outstanding guest experience. Additionally, the Front Desk Attendant coordinates with other departments to ensure that guests' needs are met promptly and efficiently. Professionalism, excellent communication skills, and the ability to multitask are essential qualities for success in this role. Whether managing a busy day or a peaceful evening, the Front Desk Attendant must be ready to provide exceptional service at all times.
 
 
 
 Responsibilities
 
 
 
 <ul>
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 Greet and welcome all guests in a friendly and professional manner.
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 Handle check-ins and check-outs efficiently using the hotel management system.
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 Answer phone calls promptly and route calls to appropriate departments.
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 Manage reservations and cancellations in accordance with company policies.
 </li>
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 Provide accurate information regarding services, features, and amenities to guests.
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 Address and resolve guest inquiries, complaints, or issues diplomatically.
 </li>
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 Maintain organized and current records of guest accounts and billing details.
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 Liaise with housekeeping staff to ensure rooms are ready for new arrivals.
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 Monitor lobby activity to ensure security and maintain a welcoming atmosphere.
 </li>
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 Assist in maintaining a clean and organized front desk and lobby area.
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 Verify guest identification and provide room keys or cards as needed.
 </li>
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 Continuously update knowledge on conference facilities and local attractions.
 
 
 </li>
 </ul>
 
 Requirements
 
 
 
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 High school diploma or equivalent is required for this position.
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 Previous experience in a front desk or customer service role preferred.
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 Excellent communication and interpersonal skills are essential.
 </li>
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 Proficiency with computers and basic office software applications.
 </li>
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 Ability to multitask and remain calm under pressure is crucial.
 </li>
 <li>
 Strong organizational skills with attention to detail and accuracy.
 </li>
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 Flexibility to work various shifts, including evenings and weekends.
 
 
 </li>
 </ul>
 Job Details
 
 
 Role Level: Mid-Level Work Type: Full-Time Country: United Arab Emirates City: Dubai Company Website: https://www.talentmate.com Job Function: Hospitality &amp; Guest Services Company Industry/
 
 
 Sector: Recruitment &amp; Staffing
 
 
 What We Offer
 
 
 
 About The Company
 
 
 
 Searching, interviewing and hiring are all part of the professional life. The TALENTMATE Portal idea is to fill and help professionals doing one of them by bringing together the requisites under One Roof. Whether you're hunting for your Next Job Opportunity or Looking for Potential Employers, we're here to lend you a Helping Hand.
 
 
 Report
 
 
 Disclaimer: talentmate.com is only a platform to bring jobseekers &amp; employers together. Applicants are advised to research the bonafides of the prospective employer independently. We do NOT endorse any requests for money payments and strictly advice against sharing personal or bank related information. We also recommend you visit Security Advice for more information. If you suspect any fraud or malpractice, email us at abuse@talentmate.com.
</div>

Front Desk Attendant 02M26

Millennium Place Mirdif Hotel

<div>As a Front Desk Agent, you are responsible for providing a warm and welcoming experience to guests during their stay. Your primary focus is to efficiently handle check-in and check-out processes, respond to guest inquiries, and ensure a smooth and positive experience throughout their visit. Additionally, you will maintain accurate guest records, handle reservations, and collaborate with other departments to meet guest needs and expectations. Your friendly and professional demeanor will contribute to creating a memorable and enjoyable stay for our guests.
Key Job Responsibilities:<ul><li>
Deliver efficient, courteous, and prompt service to ensure a high level of customer satisfaction from the moment guests arrive until their departure.</li><li>
Personally greet guests by name if known, escorting them to their rooms to create a sense of anticipation and welcome.</li><li>
Conduct in-room and hotel familiarization, assisting guests with inquiries or requests related to hotel activities.</li><li>
Stay informed about hotel information and local services, including operating hours, promotions, events, attractions, and other relevant details to effectively respond to guest queries.</li><li>
Maintain awareness of daily rate levels and occupancy levels for accurate decision-making.</li><li>
Adhere to Front Desk cashiering standards, ensuring precise handling of all incidental charges using computerized Front Office systems.</li><li>
Process accounts seamlessly from check-in to check-out, ensuring the accurate posting of all incidental charges.</li><li>
Safeguard guest privacy by refraining from disclosing any guest details.</li><li>
Demonstrate a thorough understanding of the hotel's policies, procedures, and service standards, possessing comprehensive knowledge of hotel facilities and current events.</li><li>
Uphold environmental, health, and safety standards in alignment with organizational policies.</li><li>
Adhere to the company&rsquo;s environmental, health, and safety procedures and policies.</li></ul></div>

Front Desk Agent

Local Bakery in AbuDhabi

&middot; Receives guests in a professional and friendly manner, satisfying guest expectations from arrival through to Departure.&middot; Maintains effective communication with all related departments to ensure smooth service delivery.&middot; Maintains good working relationship with all Front Office employees with particular emphasis on Guest Service Agents and Guest Relations.&middot; Supervises all Front Desk employees ensuring guests are received in a professional and friendly manner.&middot; Greets guests on their arrival ensuring they feel expected and welcome.&middot; Ensures that the guest receives the accommodation he/she is expecting.&middot; Maintains an up to date knowledge of hotel and local services and supply information and respond to guest queries.&middot; Deals swiftly, efficiently and sensitively to guest complaints and follows through.&middot; Maintain awareness of guest profiles through the IDS (Intellectual Data System) guest profile system.&middot; Using Front Office systems, processes accounts from check-in through to check-out, ensuring posting of food &amp; beverage and ancillary charges.&middot; Receives payment by cash, cheque, credit card or account, adhering to company Credit Policy.&middot; Provides currency exchange service.&middot; Balance accounts of day&rsquo;s business day end of shift.&middot; Complies with all laid down systems and procedures.&middot; Records all instances of refused business, with reasons for refusal.&middot; To check all cashiers&rsquo; city ledger bills at the end of shift to ensure that the billing and&middot; Checks all shift reports with particular reference to Credit Check Report, Routing Instructions Report, Rate Discrepancy report and Housekeeping Discrepancy report.&middot; Maintains an up to date back up report during shift.&middot; Responsible for pre-shift team brief and end of shift handover.&middot; To have a full knowledge of daily, monthly and yearly targets.&middot; Maintains department notice board and ensure that all employees are aware of new issues.&middot; Supervises day to day function ensuring standards are adhered to.&middot; Ensures new employee, re-training and corrective training is carried out.&middot; Responsible for the maintenance and re-organization of SOP manual for the reception.&middot; Ensures high level of presentation by personnel.- Able to do from time to time Night Auditor task&middot; Ensures that the Front Office Manager is informed about all the Front Desk developments.&middot; Maintains the reception log book, filing system and stock/stationery. Ensures all reception employees adhere to all Hotel policies and proceduresJob Type: Full-timePay: From AED1,500.00 per monthApplication Question(s):<ul><li>Can join immediately (within a week)</li><li>Able to do other night auditor task</li></ul>Experience:<ul><li>working as Hotel Receptionist : 2 years (Required)</li></ul>

Front Desk Receptionist (Night)

Grosvenor House Dubai and Le Royal Meridien Beach Resort & Spa

<div>
 
 
 Description:
 
 
 
 We are currently looking for young, dynamic, self-motivated Front Office professionals who want to move their careers forward.
 
 
 
 
 
 As a Front Office Assistant you are responsible to provide professional and customer focused service to our guests, ensuring their stay will become a memorable experience and your role will include key responsibilities such as:
 
 
 
 
 
 Key duties &amp; responsibilities and skills required:
 
 
 
 Provide prompt, courteous and efficient service to all guest, to achieve a high level of customer satisfaction through personalized service from arrival until departure.
 
 
 Ensure guests are personally greeted by name, if known and escorted to their room to make them feel expected and welcomed.
 
 
 Conduct in room &amp; hotel familiarization and assist guest in hotel activity enquiries / requests.
 
 
 Maintain an up to date knowledge of hotel information and local services, including operating hours, promotions, events, attractions and any allied information to respond to guest queries
 
 
 Maintain an awareness of rate levels to be sold on a daily basis and the occupancy levels
 
 
 Accurately administer Front Desk cashiering standards and comply with all laid down systems, policies and procedures
 
 
 Process accounts from check-in to check-out, ensuring accurate postings of all incidental charges using computerized Front Office systems.
 
 
 
 
 Maintain the privacy of all guests by ensuring that no details of the guests are disclosed
 
 
 Demonstrate a complete understanding of the hotel&rsquo;s policies, procedures and service standards and have full knowledge of the hotel facilities and happenings.
 
 
 
 
 
 Requirements:
 
 
 
 You should ideally have a degree in hospitality with previous experiences in the Front Office Department within a hotel. Excellent written and verbal English communication skills and knowledge in an additional language, along with strong interpersonal and problem solving abilities are essentials. Computer literate and previous experiences with Opera are an advantage.
 
 
 
 
 
 The ideal candidate will be customer driven and an extremely proactive and &lsquo;switched on&rsquo; personality with an outgoing, charismatic and approachable character. You will work well under pressure in a fast paced environment and be a great team player, who thrives in working with a multi-cultural team and guests alike.
 
 
 
 
 
 
 Marriott International is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Marriott International does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws.
 
 
</div>

Front Office Assistant

LUXE AVENUE HOTEL L.L.C

<ul><li>Greet and welcome guests in a warm and professional manner.</li><li>Perform check-in and check-out procedures efficiently.</li><li>Handle guest reservations, cancellations, and modifications.</li><li>Respond to guest inquiries, requests, and complaints promptly.</li><li>Answer phone calls and direct them appropriately.</li><li>Coordinate with Housekeeping, Maintenance, and other departments to meet guest needs.</li><li>Maintain accurate guest records using the Property Management System (PMS).</li><li>Handle cash, credit card transactions, and prepare daily reports.</li><li>Upsell hotel services and promote special offers.</li><li>Maintain a clean and organized front desk area.</li></ul>Job Type: Full-timePay: AED1.00 - AED2.00 per month

Female Hotel Receptionist

Accor

<div>Company Description 
Join a hotel that is a member of the Accor network, whose group brings together more than 45 brands, 5,500 hotels, 10,000 restaurants and lifestyle destinations. Here, we believe in you and what you bring to the table. There are many opportunities for development and advancement. Every gesture, every smile, every action, contributes to creating a positive and memorable impact for our customers, our colleagues and also for our planet. Together, we embody the vision of responsible hospitality.
Take the opportunity to become a Heartist&reg;, and let your heart guide you in this world where life beats faster. 
Job Description 
<ul><li>
Manage efficient check-in and check-out processes, including guest information updates and key card issuance.</li><li>
Handle cashiering duties, foreign exchange transactions, and night audit tasks.</li><li>
Provide excellent customer service, resolve guest complaints, and liaise with relevant departments for prompt follow-up.</li><li>
Demonstrate thorough knowledge of hotel rates, packages, and discounts.</li><li>
Manage safe deposit boxes and assist with information counter, business centre, and other front desk duties as required.</li><li>
Ensure guest security and adhere to hotel accident prevention policies.</li><li>
Greet all guests warmly upon arrival and departure, maintaining a hospitable atmosphere.</li><li>
Report unusual occurrences and review daily logs for outstanding issues or special assignments.</li></ul> 

Qualifications 
<ul><li>
Demonstrate proactivity, good judgement, professionalism and integrity in challenging situations</li><li>
Russian speaker preferred; fluency in English is essential</li><li>
Minimum 1-2 years' experience in a similar role, preferably in a hotel or hospitality setting</li><li>
Excellent communication and interpersonal skills, with the ability to interact effectively with guests from diverse backgrounds</li><li>
Proficiency in hotel management software and computer systems</li><li>
Strong organisational skills and ability to multitask in a fast-paced environment</li><li>
Flexibility to work various shifts, including evenings, weekends, and holidays</li><li>
Knowledge of local attractions, restaurants, and services to assist guests with inquiries</li><li>
Ability to handle cash and process various forms of payment accurately</li><li>
Excellent problem-solving skills and ability to remain calm under pressure</li><li>
Commitment to providing exceptional customer service and creating a welcoming atmosphere for guests</li><li>
Basic understanding of security protocols and emergency procedures</li><li>
Ability to stand for extended periods and assist with light lifting or carrying of guest luggage when required</li><li>
Professional appearance and adherence to grooming standards</li><li>
Willingness to work collaboratively in a team environment and support colleagues as needed</li></ul> 
Additional Information 
Your team and working environment: 
In 1-2 sentences, introduce the team, property or office environment in a way that reflects the culture 
Note: Customization may be included for any specific local or legislative requirements, such as work permits 
Our commitment to Diversity &amp; Inclusion: 
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.</div>

Receptionist

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