front desk shift leader (arabic speaker) Jobs in Manama

front desk shift leader (arabic speaker)

guest arrival expert (concierge) Jobs in Manama

guest arrival expert (concierge)

assistant guest relations manager - front office - jumeirah gulf of bahrain Jobs in Manama

assistant guest relations manager - front office - jumeirah gulf of bahrain

customer service representative Jobs in Manama

customer service representative

customer service representative/female Jobs in Manama

customer service representative/female

front desk representative

VGA Holdings

Job Summary: The Receptionist serves as the first point of contact for students, parents, visitors, and staff. This role ensures smooth front-office operations, provides administrative support, and maintains a welcoming and professional environment at the academy.Key Responsibilities:Front Desk Management:<ul><li>Greet students, parents, and visitors warmly and professionally.</li><li>Answer and route incoming calls, emails, and inquiries promptly.</li><li>Maintain visitor logs and issue visitor passes as needed.</li></ul>Administrative Support:<ul><li>Handle student registrations, enrollment procedures, and attendance records.</li><li>Maintain and update student and staff records accurately.</li><li>Assist in scheduling appointments, meetings, and events.</li></ul>Communication &amp; Coordination:<ul><li>Act as a liaison between students, parents, teachers, and administration.</li><li>Distribute internal communications, notices, and announcements.</li><li>Respond to queries and provide information about academy programs, schedules, and policies.</li></ul>Office Management:<ul><li>Keep the reception area tidy, organized, and welcoming.</li><li>Manage office supplies and place orders when necessary.</li><li>Support other administrative tasks as assigned by the management.</li></ul>Qualifications &amp; Skills:<ul><li>High school diploma or equivalent; further education in administration or related fields is a plus.</li><li>Proven experience as a receptionist, front desk representative, or administrative assistant is preferred.</li><li>Excellent communication, interpersonal, and organizational skills.</li><li>Proficiency in MS Office (Word, Excel, Outlook) and basic office equipment.</li><li>Professional demeanor, punctual, and ability to handle multiple tasks efficiently.</li><li>Friendly, approachable, and able to maintain confidentiality.</li></ul>Must be able to join immediately**If interested, kindly share your CV via email infor@vgaholdings.com or via WhatsApp message +973 66621566 (No calls)Job Types: Full-time, Permanent

Receptionists - Bahraini (Female)

Four Seasons Hotels and Resorts

<div>
 
 About Four Seasons
 
 
 
 Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.
 
 
 At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.
 
 
 
 About the location:
 
 
 
 On an exclusive island in the heart of the Kingdom&rsquo;s capital, Four Seasons Hotel Bahrain Bay, with its unique architecture, has become an iconic landmark that soars as a destination in its own right, combining the best of a beach holiday and an urban getaway.
 
 
 
 Join Our Team
 
 
 
 We are currently looking for a Front Desk Agent who shares a passion for excellence and who infuses enthusiasm into everything they do. This position has the opportunity to shape employee experience by providing exceptional knowledge and service in support of our world-renowned hotels.
 
 
 
 The Front Desk Receptionist Key Responsibilities Will Be
 
 
 
 <ul>
 <li>
 The ability to display, at all times, a friendly, courteous and professional manner in all dealings with guests, patrons and other employees.
 </li>
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 The ability to welcome and register hotel guests with an emphasis on fulfilling requests, following special handling instructions and adhering to established credit policies and procedures.
 </li>
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 The ability to handle a multitude of keys.
 </li>
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 The ability to quote and be familiar with room and rate availability for current and future dates.
 </li>
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 The ability to accept reservations, changes and cancellations in the absence of reservations staff.
 </li>
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 The ability to select and block rooms for arriving guests; pre-register individuals or groups as required; assist in escorting VIPs and return guests to their rooms as requested.
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 The ability to work closely with the Concierge staff to coordinate the efficient handling of guest luggage and follow up on guest requests.
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 The ability to handle guest problems or complaints.
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 The ability to utilize the computer system in running daily reports and in blocking special requests.
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 The ability to keep all support departments informed of necessary information or requests.
 </li>
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 The ability to handle safety deposit box requests, including distributing, giving access to and closing procedures.
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 The ability to complete key packets and vouchers, and to modify registration cards.
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 The ability to check guests out of the hotel in accordance with procedures; make change, cash checks, exchange foreign currency, and post charges to guest accounts.
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 The ability to maintain a balanced bank assigned to you from the hotel.
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 The ability to reconcile all transactions at the close of the shift and to cash out.
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 The ability to recite hours of operation of all hotel facilities and special service codes.
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 The ability to understand the tasks performed by a telephone operator, a reservationist, a concierge and a housekeeper.
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 The ability to handle hotel emergency procedures and situations with maturity and professionalism.
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 The ability to perform as night receptionist and assist with the night audit procedures.
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 The ability to perform tasks and projects as delegated by the Assistant Manager, Night Manager, Front Office Manager or Rooms Division Manager.
 
 
 </li>
 </ul>
 
 Preferred Qualifications And Skills
 
 
 
 <ul>
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 Previous minimum 1 year experience in a 5 star luxury Hotel in the Front Desk or Front Office is a must.
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 The ability to work rotating shifts will be required and may change depending on Hotel&rsquo;s occupancy.
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 Must have strong communication skills, and ability to adapt to constant change within the Hotel.
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 Previous customer experience and ability to work effectively under pressure.
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 Strong attention to detail and problem-solving skills
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 Must be able to work as part of a team.
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 Good communication skills - Reading, writing, and oral proficiency in the English language
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 Excellent computer skills, especially Excel proficiency; knowledge of OPERA (or equivalent PMS) and experience in cashiering preferred.
 
 
 </li>
 </ul>
 
 What do we offer?
 
 
 
 Tax free Salary, Service charge, complimentary full board living accommodation in a high quality, well-resourced staff housing, paid home leave tickets, vibrant social and sporting events, free transportation to and from work, end of Service Gratuity, excellent Learning &amp; Development Program, Vibrant staff fitness facilities including Swimming Pool and many more.
</div>

Front Desk Receptionist

Jumeirah

<div>
 
 About Jumeirah
 
 
 
 Jumeirah, a global leader in luxury hospitality and a member of Dubai Holding, operates a portfolio of 31 exceptional properties across 13 countries in the Middle East, Europe, Asia, and Africa. In 1999, Jumeirah changed the face of luxury hospitality with the opening of the iconic Jumeirah Burj Al Arab and since then the brand has become known for its distinguished beachfront resorts, esteemed city hotels, and exclusive branded residences. Jumeirah is synonymous with Arabian luxury hospitality and the ability to craft distinctive, purposeful experiences for the world&rsquo;s most discerning travelers.
 
 
 
 About Jumeirah Gulf Of Bahrain
 
 
 
 Located on the pristine beaches of Bahrain&rsquo;s West Coast, the resort features stunning ocean views, verdant greenery, and meandering waterways with modern, spacious rooms and suites as well as an exclusive Gulf Summer House, located directly on the beach. Guests can enjoy a variety of water sports activities, the resort&rsquo;s five pools, and book treatments at Jumeirah&rsquo;s signature Talise Spa.
 
 
 
 About The Job
 
 
 
 An exciting opportunity has arisen for a
 
 
 
 Guest Relations Executive &ndash; Front Office
 
 
 
 to join
 
 
 
 Jumeirah Gulf of Bahrain.
 
 
 
 
 
 
 The Main Duties And Responsibilities Of This Role Include
 
 
 
 <ul>
 <li>
 Build and maintain strong relationships with repeat guests and VIPs, ensuring personalized service and recognizing loyalty.
 </li>
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 Actively solicit and review guest feedback, using insights to implement improvements and enhance guest satisfaction.
 </li>
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 Handle and resolve complex guest issues with empathy and professionalism, working to achieve timely and satisfactory resolutions.
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 Assist with the coordination of guest events or special occasions, ensuring all arrangements exceed expectations.
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 Identify opportunities for service enhancement and contribute to the implementation of best practices that elevate the guest journey.
 </li>
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 Promote hotel services and packages in a personalized manner to enrich the guest experience and create memorable stays.
 
 
 </li>
 </ul>
 
 About You
 
 
 
 The ideal candidate for this position will have the following experience and qualifications:
 
 
 <ul>
 <li>
 Previous Experience or internships in Front Office department preferable
 </li>
 <li>
 Good knowledge of Opera PMS
 </li>
 <li>
 Intermediate computer skills (Microsoft Office)
 </li>
 <li>
 A minimum of 1&ndash;2-year work experience for a luxury hotel.
 
 
 </li>
 </ul>
 
 About The Benefits
 
 
 
 At Jumeirah, we are dedicated to fostering a workplace where colleagues feel valued, supported, and inspired to grow. Our benefits package reflects this commitment by combining rewarding financial incentives, comprehensive healthcare, and opportunities for professional development.
 
 
 
 Benefits Include
 
 
 
 <ul>
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 Opportunities for internal mobility within our global network
 </li>
 <li>
 Colleague discounts on food, beverage, and hotel stays worldwide
 </li>
 <li>
 Health care and insurance benefits
 </li>
 <li>
 Locally competitive tax-free salary and incentive structure
 
 
 </li>
 </ul>
 
 Primary Location
 
 
 
 Bahrain-Manama
 
 
 
 Job
 
 
 
 Front Office
 
 
 
 Organization
 
 
 
 MEASA Region [Main]
 
 
 
 Job Posting
 
 
 
 Nov 30, 2025, 5:01:34 PM
</div>

Guest Relations Executive – Front Office – Jumeirah Gulf of Bahrain

Leaders Fitness Gym

Key Responsibilities1. Front Desk &amp; Customer Service<ul><li>Greet members and visitors, providing exceptional customer service.</li><li>Handle inquiries related to memberships, classes, schedules, and facilities.</li><li>Manage phone calls, WhatsApp messages, emails, and walk-in inquiries.</li><li>Assist members with registrations, renewals, and payment procedures.</li><li>Address and resolve customer complaints professionally.</li></ul>2. Membership Management<ul><li>Maintain accurate records of new registrations, renewals, cancellations, and membership upgrades.</li><li>Ensure timely follow-up with expired or expiring memberships.</li><li>Maintain proper documentation and verify member details.</li></ul>3. Operations &amp; Facility Coordination<ul><li>Ensure all gym areas, equipment, and amenities are clean, safe, and functional.</li><li>Coordinate with cleaners, maintenance staff, and technicians when needed.</li><li>Regularly inspect equipment and report any damages or maintenance requirements.</li><li>Monitor stock levels (water, towels, cleaning supplies, supplements, merchandise, etc.).</li></ul>4. Staff Coordination<ul><li>Assist in staff scheduling for trainers, instructors, and cleaners.</li><li>Maintain attendance records and daily staff updates.</li><li>Support trainers with client bookings and class management.</li></ul>5. Finance &amp; Reporting<ul><li>Handle daily cash collections and maintain accurate cash, card, and online payment records.</li><li>Generate daily, weekly, and monthly reports (admissions, revenue, inquiries, renewals).</li><li>Submit financial reports to management on time.</li></ul>6. Marketing Support<ul><li>Assist in executing marketing activities such as promotions, events, and special offers.</li><li>Coordinate with the marketing team for social media posts, photos, and updates.</li><li>Maintain displays: posters, banners, standees, and product shelves.</li></ul>7. Administrative Responsibilities<ul><li>Maintain member files, forms, and documentation accurately.</li><li>Prepare notices, announcements, and internal communications as needed.</li><li>Manage inventory of office supplies and front desk materials.</li><li>Ensure adherence to company policies and procedures.</li></ul>Job Types: Full-time, Permanent

GYM ADMINISTRATOR

Bespoke Professionals

We are looking for professionals in the below mentioned fields : -<ul><li>Sales</li><li>Marketing</li><li>Customer Service</li><li>Front - Desk</li><li>Digital Marketing Specialist</li></ul>Requirements<ul><li>Must be Bahraini</li><li>Enthusiastic</li><li>Hungry to succeed</li><li>Coachable</li></ul>if you are not a Bahraini, do not apply !!!Job Types: Full-time, Part-time, Permanent, Temporary, Contract, Internship, New gradPay: BD400.000 - BD800.000 per monthApplication Question(s):<ul><li>What is your Nationality ?</li><li>What job are you looking for ?</li></ul>

Sales, Marketing and Customer Service Jobs - Bahrainis Only

Ramada by Wyndham Manama City Centre

<div><ul><li>Responds to communications from guests, travel agents, and referral networks concerning reservations arriving by mail, telephone, and fax or through a central reservation system. Creates and maintains reservation records-usually by date of arrival and alphabetical listing prepares letters of confirmation and promptly processes any cancellations and modifications.</li><li>
Tracks future room availability on the basis of reservations, and helps develop forecasts for room revenue and occupancy. Additional duties may include preparing the list of expected arrivals for the front office, assisting in preregistration activities when appropriate, and processing advance reservation deposits.</li><li>
Know the type of rooms the hotel has as well as their location and layout. Knows of all hotel packages plans-meaning status, rates, and benefits. Update availability of all distribution channels like GDS, OTA and Web booking systems.</li></ul>
<div><h2 class="jobSectionHeader">Experience Needed</h2><h1 class="jobSectionHeader">
Main tasks</h1><ul><li>
Processes reservations by mail, telephone, fax or central reservation systems referral.</li><li>
Processes reservations from the sales office, other hotel departments, and travel agents.</li><li>
Knows the type of rooms available as well as their location and layout. Knows the selling status, rates, and benefits of all packages plans.</li><li>
Knows the credit policy of the hotel and how to code each reservation.</li><li>
Creates and maintains reservation records by date of arrival and alphabetical listing.</li><li>
Determines room rates based on the selling tactics of the hotel.</li><li>
Prepares letters of confirmation.</li><li>
Communicates reservation information to the front desk.</li><li>
Processes cancellations and modifications and promptly relays this information to the front desk.</li><li>
Understands the hotel's policy on guaranteed reservations and no-shows. Processes advance deposits on reservations.</li><li>
Tracks future room availabilities on the basis of reservations. Helps develop room revenue and occupancy forecasts.</li><li>
Prepares expected arrival list for front office use.</li><li>
Assists in preregistration activities when appropriate. Monitors advances deposit requirements.</li><li>
Handles daily correspondence. Responds to inquiries and makes reservations as needed.</li><li>
Makes sure that files are kept up to date.</li><li>
Maintains a clean and neat appearance and work area at all times.</li><li>
Promotes goodwill by beings courteous, friendly, and helpful to guests, managers, and fellow employees.</li><li>
Walk around with the client and ensuring that they secure whatever services they are in need of.</li><li>
Getting information about areas of interest in order to target more clients in particular seasons.</li><li>
Making arrangements for clients travel programs.</li><li>
To be aware of all front office procedures and assist with reception duties when required.</li><li>
To be fully aware of and adhere to health and safety, fire and bomb threat procedures.</li><li>
Willing to undertake any reasonable request made by management in any other areas of the house.</li><li>
Open and close the availability as and when required of hotel in all the GDS channels, IDS channels and on the hotel website.</li><li>
Assisting in configuring rates on the hotels property management system.</li><li>
Use proper etiquette at all times when communicating with guests and associates.</li><li>
Be able to perform and complete all tasks and duties on the shift checklist in a timely and efficient manner.</li><li>
Maintain and market promotions and guest programs.</li><li>
Maintain a clean work area</li></ul></div>
<div><h2 class="jobSectionHeader">Required Skills</h2><h3 class="jobSectionHeader">
Soft skills</h3>
Time Management, Effective Communication, Detail Oriented<h3 class="jobSectionHeader">
Customer service</h3>
Customer Service</div>
<div><h2 class="jobSectionHeader">Values</h2>
Integrity, Accountability, Inclusive, Care, Fun</div>
<div><h2 class="jobSectionHeader">Benefits</h2>
Staff accommodation, Staff transportation, Incentive plans, Learning &amp; development programmes, Career development, Length of service benefits</div></div>

Guest Relation Officer

Ramee Hotels and Restaurants Management Co.W.L.L

2 Years Hotel Experience with IDS software experience preferred.Should be available in Local for immediate interview.Job Type: Full-timePay: BD140.000 - BD170.000 per month

Front Desk Associate

Explore 52+ Front desk representative in Manama this December. Find roles across top companies and apply now to boost your career.