assistant room service manager / supervisor

abercrombie & fitch / hollister - assistant store manager, kuwait

abercrombie & fitch / hollister - brand representative, kuwait

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assistant executive housekeeper

assistant room service manager / supervisor Jobs in Kuwait City

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concierge manager

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food and beverage supervisor

front desk supervisor

Hilton

<div>Front Desk Supervisor
A Front Desk Supervisor supervises the activities managed at the hotel front desk, including check-in/check-out, Guest requests, concierge services and promotion of in-house activities. 
 
What will I be doing? 
As a Front Desk Supervisor, you will oversee the front office activities between the Guest, the hotel, and the various hotel departments. A Front Desk Supervisor is responsible for supervising the activities that create the first impressions of our Guests and, therefore, must perform the following tasks to the highest standards:
<ul><li>Supervise Front Desk operations during your assigned shift to a consistently high standard</li>
<li>Ensure your shift team have a current knowledge of hotel products, services, pricing and special promotional offers, as well as daily VIP and special events</li>
<li>Advise your shift team of any special events or VIP Guests in the hotel that day</li>
<li>Monitor the appearance, standards, and performance of Team Members with an emphasis on training and team work</li>
<li>Maximize sales revenues through up-selling and marketing program</li>
<li>Manage Guest requests, inquiries, and complaints promptly and completely</li>
<li>Maintain the professional appearance of the Front Desk with a focus on hospitality and Guest service</li>
</ul>What are we looking for? 
A Front Desk Supervisor serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:<ul>
<li>Front Office experience in the hotel, leisure, and/or retail sector</li>
<li>Strong commercial/business awareness and demonstration of sales capabilities</li>
<li>Calm, organized work ethic with the ability to prioritize and meet deadlines</li>
<li>Excellent supervisory, inter-personal, and communication skills</li>
<li>A passion for delivering exceptional levels of Guest service</li></ul>
It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:<ul>
<li>A relevant supervisory/management certificate/diploma or degree</li></ul> 

What will it be like to work for Hilton? 
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision &ldquo;to fill the earth with the light and warmth of hospitality&rdquo; unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!</div>

Front Desk Supervisor

Regatta Capital Holding

We are looking for a dynamic and well organized Reception &amp; Catering Coordinator to join our team in kuwait. This role combines front-desk responsibilities with coordination of catering services, ensuring a smooth and professional experiences for both guest and internal staff.Key responsibilities:<ul><li>Manage front desk operations, including welcoming visitors and handling inquiries professionally</li><li>Answer and direct phone calls, emails and correspondence</li><li>Coordinate meetings with the departments and the managers</li><li>Plan, organize and oversee catering services and events.</li><li>liaise with vendors and suppliers to ensure timely delivery of catering services</li><li>Maintain records of catering orders, invoices and inventory</li><li>Ensure reception and office areas are well organized and supplies are stocked up</li><li>Support administrative task as required.</li></ul>Requirements:<ul><li>Previous expierence in reception, hospitality preferred</li><li>strong communication and interpersonal skills</li><li>Must be bilingual</li><li>well presented with professional attitude</li><li>transferable residency</li><li>Immediate joiners preferred</li></ul>Interested candidates, send your CVJob Type: Full-timeWork Location: In person

Reception & Catering Co-Ordinator

<div>Concierge Manager
A Concierge Manager/Head Concierge supervises the Concierge Team and sets the department goals to help Team Members to create an exceptional Guest and customer experience. 
 
What will I be doing? 
As a Concierge Manager/Head Concierge, you will supervise the Concierge Team and set the department goals to help Team Members to create an exceptional Guest and customer experience. A Concierge Manager/Head Concierge is responsible for managing the first impressions of our Guests and, therefore, must perform the following tasks to the highest standards:
<ul><li>Supervise daily Concierge operations</li>
<li>Set Departmental objectives, work schedules, budgets, policies and procedures</li>
<li>Monitor the appearance, standards and performance of the Concierge Team Members with an emphasis on training and teamwork</li>
<li>Ensure Team Members have current knowledge of hotel products, services, pricing and policies as well as a good knowledge of the local area</li>
<li>Maximise Sales revenues through up-selling and marketing programmes</li>
<li>Monitor Guest satisfaction reports and implement actions to improve results</li>
<li>Maintain good communication and working relationships with all hotel areas</li>
<li>Project a professional manner with an emphasis on hospitality and Guest service</li>
<li>Act in accordance with policies and procedures when working with front of house equipment and property management systems</li>
<li>Attend Front of House/Hotel meetings, as required</li>
</ul>What are we looking for? 
Concierge Manager/Head Concierges serving Hilton brands are always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:
<ul><li>A degree or diploma in Hotel Management or equivalent</li>
<li>Front Office supervisory experience in the hotel, leisure or retail sector</li>
<li>Possess strong commercial awareness and Sales capabilities</li>
<li>Excellent leadership skills, inter-personal and communication skills</li>
<li>A passion for delivering exceptional levels of guest service</li>
<li>Excellent grooming standards</li>
</ul>It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:
<ul><li>Previous experience working as a Concierge Supervisor or Head Concierge in a hotel environment</li> 
</ul> 
 
What will it be like to work for Hilton? 
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision &ldquo;to fill the earth with the light and warmth of hospitality&rdquo; unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!</div>

Concierge Manager

<div>Housekeeping - Order Taker
As a Housekeeping-Order Taker, you would be responsible for answering all telephones, dispatches via 2-way communication system and generates computerized reports to ensure department compliance with service standards. 
What will I be doing? 
As a Housekeeping-Order Taker, you will be responsible for performing the following tasks to the highest standards:<ul>
<li>Handle team member and guest requests by delegating to the appropriate individuals and follow up to ensure department and hotel standards are met</li>
<li>Maintain the computerized Work Order System. This requires logging and recording all service requests, implementation, distribution, and closing of all Work Orders</li>
<li>Ensure vacant/ready rooms are available to the Front Office through coordination with the Floor Supervisor team</li>
<li>Responds to all emergency call which includes monitoring the alarm system</li>
<li>Dispatching and directing the proper crafts to the location, notifying other departments and the alarm-company of the situation</li>
<li>Coordinate and control all office traffic</li>
<li>Present a positive, professional, and courteous image, to ensure guest satisfaction</li>
<li>Maintain the brand's high quality standards</li>
<li>Ability to remain calm and perform all essential functions during emergency situations</li>
<li>Maintain control of Guest Supplies, prepare the needed supplies for requisitions and handle lost and found</li></ul>
What are we looking for? 
A Housekeeping - Order Taker serving Hilton Brand Hotels is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:<ul>
<li>Prior customer service/administrative support or housekeeping experience required</li></ul>
It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:<ul>
<li>Grade School education</li></ul> 

What will it be like to work for Hilton? 
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision &ldquo;to fill the earth with the light and warmth of hospitality&rdquo; unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!</div>

Housekeeping - Order Taker

<div>Duty Manager
A Duty Manager works closely with Guests to greet, converse, and assist with enquiries, especially when VIP Guests, long-stay Guests, and others are in the hotel lobby. 
 
What will I be doing? 
As a Duty Manager, you will work closely with Guests to greet, converse, and assist with enquiries, especially when VIP Guests, long-stay Guests, and others are in the hotel lobby. A Duty Manager is responsible for managing the first impressions of our Guests and, therefore, must perform the following tasks to the highest standards:
<ul><li>Occupy the hotel lobby and other public areas, particularly at busy times</li>
<li>Engage Guests in conversation and provide general assistance</li>
<li>Manage, record, and resolve promptly all Guest complaints</li>
<li>Meet and greet VIP Guests and major corporate clients upon arrival</li>
<li>Coordinate the services and special facilities provided to long-stay Guests</li>
<li>Understand all credit procedures and ensure they are applied</li>
<li>Stay current with all hotel products, services, policies and emergency procedures</li>
<li>Monitor Guest satisfaction reports and implement actions to improve results</li>
<li>Handle, record and follow through with management issues or emergencies that arise</li>
<li>Conduct any Health and Safety procedures, if required, including fire walks, food safety investigations, etc.</li>
</ul>What are we looking for? 
Duty Managers serving Hilton brands are always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:
<ul><li>Previous supervisory experience in Front Office within the hotel/leisure/retail sector</li>
<li>Good knowledge of Health and Safety and security procedures</li>
<li>Calm, efficient and the ability to work well under pressure</li>
<li>Excellent leadership skills and exceptional communication skills</li>
<li>A passion for delivering exceptional levels of guest service</li>
<li>Possess strong commercial acumen, with experience in increasing profitability in a tight market sector</li>
<li>Experience in managing budgets, revenue proposals and forecasting results in a similar sized property</li>
</ul>It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:
<ul><li>Previous role as a senior supervisor or Duty Manager in a similar quality hotel</li>
<li>A degree or diploma in Hotel Management or equivalent</li>
<li>In-depth knowledge of the hotel, leisure or service sector</li> 
</ul> 
 
What will it be like to work for Hilton? 
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision &ldquo;to fill the earth with the light and warmth of hospitality&rdquo; unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!</div>

Duty Manager

CHAUMET

<div>
 
 Le poste
 
 
 
 
 Located in the heart of Place Vendome, the Maison Chaumet is a major actor in the luxury sector and represents the symbol of the Parisian jewellery excellence since its creation in 1780. Thanks to its exceptional knowledge passed from one generation to the other, Chaumet&rsquo;s history is merged with the French History and that of the Empress Jos&eacute;phine. Currently in transformation and anchored in modernity, Maison Chaumet is now part of a global repositioning context with strong growth in sales within the LVMH group.
 
 
 
 In this dynamic and challenging growth context, you will have the opportunity to contribute to the development of Chaumet Middle East as the
 
 Assistant Boutique Manager of The Avenues in Kuwait.
 
 
 
 You will represent the Maison by:
 
 
 Being the second leader in charge of the boutique in The Avenues, Kuwait. He/she works closely with the Boutique Manager to contribute to run properly the Boutique, meeting KPI&rsquo;s and striving to achieve assigned goals. He/she is responsible for clienteling, commercial performance, visual merchandising, operations, sales, profitability, team and management.
 
 
 
 Les missions
 
 
 
 
 Commercial Performance &amp; Business Growth
 
 
 
 <ul>
 <li>
 Sales &amp; KPI Excellence: Optimize sales performance and consistently exceed ambitious targets and KPIs, ensuring alignment with Maison Chaumet's global objectives and upholding the highest standards of client reception and boutique attractiveness.
 </li>
 <li>
 Strategic Client Development: Identify and implement strategies for "up-selling" and cross-selling, focusing on Chaumet's iconic collections to enhance average transaction value and drive new client acquisition.
 </li>
 <li>
 Operational Efficiency: Proactively optimize boutique activities to enhance efficiency, productivity, and profitability, supported by insightful sales and KPI analysis.
 
 
 </li>
 </ul>
 
 Boutique Management &amp; Team Leadership
 
 
 
 <ul>
 <li>
 Team Inspiration: Inspire, motivate, and empower team members to achieve individual and collective sales and service excellence, fostering a collaborative and high-performing environment.
 </li>
 <li>
 Operational Oversight: Ensure flawless day-to-day operations, including pristine boutique maintenance, impeccable service standards, precise cash desk management, efficient after-sales service, and strategic staff scheduling.
 </li>
 <li>
 Leadership Support: Actively assist the Boutique Manager in all aspects of boutique operations, contributing to strategic decision-making and continuous team development.
 </li>
 <li>
 Market Intelligence: Monitor luxury market trends and competitor activities to maintain Chaumet's competitive edge.
 
 
 </li>
 </ul>
 
 Clienteling &amp; Relationship Mastery
 
 
 
 <ul>
 <li>
 Elite Client Management: Develop and enrich a high-value client database, serving as a trusted point of contact to maximize client engagement and long-term relationships with Chaumet.
 </li>
 <li>
 Personalized Client Experiences: Implement advanced strategies to retain and upgrade clientele through personalized outreach and the expert utilization of CRM and clienteling tools.
 </li>
 <li>
 Service Perfection: Drive continuous improvement in client experience, developing action plans to consistently exceed expectations and elevate Mystery Shopper results.
 
 
 </li>
 </ul>
 
 Chaumet Brand Ambassador
 
 
 
 <ul>
 <li>
 Maison Storyteller: Be an exemplary ambassador for Chaumet, passionately promoting its rich heritage, craftsmanship, and unique creations through compelling storytelling that creates emotional connections with clients.
 </li>
 <li>
 Visual Excellence: Ensure the precise implementation and maintenance of visual merchandising guidelines, reflecting Chaumet's prestige and aesthetic vision.
 </li>
 <li>
 Values &amp; Projects: Actively embody and promote Chaumet's values, contributing to Maison projects and delivering unforgettable, culturally rich client moments.
 
 
 </li>
 </ul>
 
 Votre profil
 
 
 
 <ul>
 <li>
 8-9 years progressive luxury retail experience, with 2+ years in a supervisory/management role (e.g., Supervisor, Deputy Store Manager, Assistant Boutique Manager), preferably in luxury jewellery.
 </li>
 <li>
 Bachelor's Degree or equivalent is preferred
 </li>
 <li>
 Fluent English required; fluency in Arabic is strongly preferred.
 </li>
 <li>
 Strong commercial drive, goal-oriented, passionate about luxury jewellery
 </li>
 <li>
 Excellent administrative and financial acumen, proficient in retail management systems.
 </li>
 <li>
 Highly empathetic, exceptional interpersonal and client-centric skills (storytelling, communication), strong business acumen, and proven strong leadership abilities.
 </li>
 </ul>
</div>

Assistant Boutique Manager - Kuwait

<div>Night Manager
A Night Manager oversees the night-hour supervision of the Front Office Team to ensure that Team Members are prepared and well-informed to deliver our Guests an exceptional experience from check-in through check-out. 
 
What will I be doing? 
As Night Manager, you will oversee the night-hour supervision of the Front Office Team to ensure that Team Members are prepared and well-informed to deliver our Guests an exceptional experience from check-in through check-out. A Night Manager is responsible for managing the first impressions of our Guests and, therefore, must perform the following tasks to the highest standards:
<ul><li>Oversee the entire Front Office operation to maintain high standards</li>
<li>Serve as a point of contact for regular and VIP Guests</li>
<li>Complete Night Audit duties</li>
<li>Maximise room occupancy at best rates and use up-selling techniques to promote hotel services and facilities</li>
<li>Understand and demonstrate correct procedures regarding the acceptance of foreign currencies, credit cards and cash in accordance with the hotel credit policy</li>
<li>Represent the Hotel Manager and other senior managers in their absence, taking full responsibility of the hotel</li>
<li>Manage, record and promptly resolve issues or emergencies that arise</li>
<li>Demonstrate current knowledge of hotel products, services, pricing and policies, as well as knowledge of the local area</li>
<li>Act in accordance with all security and emergency procedures and manage the instigation of these, as required</li>
<li>Compile adequate handover to Early staff / Duty Manager</li>
<li>Attend appropriate training courses, when required, and assist with the Night Team's training and development efforts</li>
<li>Act in accordance with policies and procedures when working with front of house equipment and property management systems</li>
<li>Conduct annual and mid-year Appraisals with Team Members</li>
<li>Conduct Health and Safety Checks and Night Walks, and maintain a good status awareness of all hotel areas</li>
<li>Assist other departments, as necessary</li>
</ul>What are we looking for? 
Night Managers serving Hilton brands are always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:
<ul><li>Previous supervisory experience in Front Office within the hotel/leisure/retail</li>
<li>High level of IT proficiency</li>
<li>Excellent leadership, interpersonal and communication skills</li>
<li>Accountable and resilient</li>
<li>Commitment to delivering a high level of customer service</li>
<li>Ability to work under pressure</li>
<li>Excellent grooming standards</li>
<li>Flexibility to respond to a variety of work situations</li>
<li>Ability to work on your own and as part of a team</li>
</ul>It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:
<ul><li>Previous experience in the hotel industry</li>
<li>Previous experience with Front Office Management Systems</li>
<li>Previous experience with cash handling</li> 
</ul> 
 
What will it be like to work for Hilton? 
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision &ldquo;to fill the earth with the light and warmth of hospitality&rdquo; unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!</div>

Night Manager

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