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fsp clinical trial coordinator i onsite

Thermo Fisher Scientific

<div>Work Schedule
Standard (Mon-Fri)
Environmental Conditions
Office
Job Description
At Thermo Fisher Scientific, you&rsquo;ll discover meaningful work that makes a positive impact on a global scale. Join our colleagues in bringing our Mission to life &ndash; enabling our customers to make the world healthier, cleaner and safer. We provide our teams with the resources needed to achieve individual career goals while taking science a step beyond through research, development and delivery of life-changing therapies. With clinical trials conducted in 100+ countries and ongoing development of novel frameworks for clinical research through our PPD clinical research portfolio, our work spans laboratory, digital and decentralized clinical trial services. Your determination to deliver quality and accuracy will improve health outcomes that people and communities depend on &ndash; now and in the future.
Division Specific Information
Our global Clinical Research Group (CRG) colleagues within the Functional Service Partnership (FSP) solutions area provide support for clinical trials during feasibility, study start up, maintenance, close out, and database lock, depending on the client&rsquo;s needs. Client-dedicated Clinical Trial Coordinators (FSP CTCs) work directly with clients to provide administrative and technical support by performing day-to-day functions within the client organization to support clinical trial activities.
In the FSP CTC role, you will represent PPD, part of Thermo Fisher Scientific, while working alongside the client, as a partner, providing a specific service. This role is also referred to as a &quot;Records Management Associate&quot;. Tasks can include providing administrative and technical support to the client study team; supporting client audit readiness by ensuring client systems are accurate and up to date; providing administrative support for site activation activities; and managing assigned service providers and/or vendors. FSP CTC roles and responsibilities may vary based on client needs.
This role is 100% onsite in Greenwood, Indiana (M-F 8am - 5pm).
Sponsorship will not be provided. Relocation assistance will not be provided.
A Day in the Life:
Coordinates with study team during startup, maintenance, and closeout activities to include collection, review, and submission of documents to regulatory authorities Manages and contributes to the electronic Trial Master Files (eTMF) during feasibility, study startup, maintenance, and closeout activities (e.g., collecting and filing documents, uploading study team lists, adding/updating study site information, study milestones and other important data) Performs eTMF quality and completion checks and initiates follow-up on resolutions when needed Assists with feasibility and site selection activities Manages study system access for study team, site staff, and service providers/vendors
Attends internal/external meetings and supports scheduling, agenda and meeting minutes creation/distribution Creates, maintains, reviews and/or distributes study trackers, forms, newsletters, memos to study teams, sites and service providers/vendors Assists study lead with oversight of the client&rsquo;s service provider(s) to ensure assigned activities are completed accurately and on time (e.g., system completeness, product vendor(s) and site management) Assists with administrative requests for entering purchase orders, change orders and running financial reports, with oversight of study lead May assist with coordination of trial/site insurance, tracking of study supplies and/or shipments of drug supply Attends and/or assists in preparation for in-person meetings, such as Kick Off Meetings (KOMs), Investigator Meetings (IMs), or client Face to Face meetings May assist with additional client administrative projects and tasks as needed, such as supporting onboarding of new study team members
Keys to Success:
Education<ul><li>
High/Secondary school diploma or equivalent and relevant formal academic/vocational qualification. Bachelor&rsquo;s degree preferred.</li></ul>
Experience<ul><li>
Previous experience that provides the knowledge, skills and abilities to perform the job.</li><li>
In some cases, an equivalency, consisting of a combination of appropriate education, training and/or directly related experience, will be considered sufficient for an individual to meet the requirements of the role.</li></ul>
Knowledge, Skills, Abilities<ul><li>
Good organizational skills and strong attention to detail, with shown ability to handle and prioritize/reprioritize multiple tasks efficiently and effectively</li><li>
Shown ability to effectively analyze project-specific data/systems to ensure accuracy and efficiency</li><li>
Demonstrated ability to attain and maintain a good working knowledge of applicable Country Regulations, ICH Good Clinical Practices, and organization/Client SOPs and WPDs for all non-clinical/clinical aspects of project implementation, execution and closeout</li><li>
Good English language and grammar skills and proficient local language skills as needed</li><li>
Good computer skills, including knowledge of Microsoft Office and/or Google Suite</li><li>
Ability to obtain knowledge and master all clinical trial database systems (e.g., Veeva, RAVE, SIP)</li><li>
Ability to identify and escalate risk as appropriate</li><li>
Ability to quickly learn and adapt to client processes and systems (as applicable)</li><li>
Ability to work in a team or independently as required</li><li>
Strong customer focus</li><li>
Self-motivated, positive attitude, and good social skills</li><li>
Effective oral and written communication skills</li><li>
Essential judgment, independent thinking, and decision-making skills</li><li>
Capable of accurately following project work instructions</li></ul>
Physical Requirements/Working Environment
Thermo Fisher Scientific values the health and wellbeing of our employees. We support and encourage individuals to create a healthy and balanced environment where they can thrive. Below is listed the working environment/requirements for this role:<ul><li>
Able to communicate, receive, and understand information and ideas with diverse groups of people in a comprehensive and reasonable manner.</li><li>
Able to work upright and stationary for typical working hours.</li><li>
Ability to use and learn standard office equipment and technology with proficiency.</li><li>
Able to perform successfully under pressure while prioritizing and handling multiple projects or activities.</li><li>
Travel may be required based on client needs.</li></ul></div>

FSP Clinical Trial Coordinator I - Onsite

Spot

<div><div>Today's logistics marketplace is an ever-changing landscape where you can make your mark. Spot gives you the tools to tackle industry challenges for our partners. Here, initiative, drive, and teamwork form the basis for a rewarding, fast-paced career.</div>
About The Role:

The Logistics Coordinator works in Spot's 24/7 Customer Contact Center. This role is responsible for tracking and confirming all customer shipments, as well as providing on-the-spot problem resolution for any customer's needs.

Responsibilities:
<ul>
<li>Route shipments in the most cost-effective manner.</li>
<li>Tracking/tracing shipments while resolving any shipping errors.</li>
<li>Provide excellent customer service to both business customers and carriers.</li>
<li>Ability to perform a high volume of outbound calls.</li>
<li>Monitor the movement of our freight through our proprietary logistics technology to ensure customer satisfaction.</li>
<li>Communicate any transit issues to respective parties and provide solutions.</li>
</ul>
Qualifications:
<ul>
<li>College degree or currently pursuing a degree is preferred.</li>
<li>Previous customer service or call center experience is required.</li>
<li>Excellent problem-solving skills required.</li>
<li>Highly collaborative and values constant improvement.</li>
</ul>
Skills:
<ul>
<li>Ability to handle a high volume of calls in a fast-paced environment.</li>
<li>Ability to communicate in a clear and concise manner.</li>
<li>Ability to maintain professional conduct in a fast-paced environment and handle difficult or irate customers professionally and calmly.</li>
<li>Ability to problem solve.</li>
<li>Ability to attend a 4-week training class that takes place Monday-Friday from 8 am-5 pm.</li>
</ul>
Additional Information:
<ul>
<li>$19.10/hr.</li>
<li>This is a non-exempt position under the Fair Labor Standards Act and, as such, is overtime eligible</li>
<li>Onsite 5 days a week - Indianapolis, Indiana</li>
<li>Schedule: Sunday - Thursday 5 AM-1:30 PM</li>
</ul>
#LI-CH1<div>
Spot is built on relationships, combining 24/7 support with a proven, passionate, and dedicated team of logistics professionals. You can reach your true potential through the unlimited opportunities we offer. When you put in the effort, show initiative, solve problems, and build lasting client relationships, you earn respect and rewards. You'll also be a key component to the success of an industry leader. At Spot, we've never lost the entrepreneurial spirit that provides the foundation for our success.

Spot Freight, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. Spot Freight is committed to working with and providing reasonable accommodation to individuals with disabilities. If, because of a disability, you need a reasonable accommodation, please contact our Human Resources team to notify us of your request. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.</div></div>

1st Shift (5:00 AM-1:30 PM)

Eli Lilly

<div>At Lilly, we unite caring with discovery to make life better for people around the world. We are a global healthcare leader headquartered in Indianapolis, Indiana. Our employees around the world work to discover and bring life-changing medicines to those who need them, improve the understanding and management of disease, and give back to our communities through philanthropy and volunteerism. We give our best effort to our work, and we put people first. We&rsquo;re looking for people who are determined to make life better for people around the world.
Organization and Position Overview:
Delivery, Devices, and Connected Solutions (DDCS) sits within Eli Lilly's Product Research &amp; Development organization. We are a diverse team of scientists and engineers responsible for discovering, designing, and developing patient-centric drug delivery solutions across a broad range of modalities &mdash; from injection devices to novel routes of administration and nanomedicines. DDCS drives the drug delivery innovation agenda across early and late development to meet the needs of an expanding portfolio that spans small molecules, biologics, and nucleic acid therapeutics. 
 
DDCS is organized around a matrix model with strong disciplinary and functional horizontals supporting innovation and commercialization verticals. Our vision is to get our medicines to more patients faster by accelerating reach and scale, guided by three strategic pillars: Delivery Systems, Robust &amp; Sustainable, and Patient Experience + Outcomes. 
The Data Science horizontal within DDCS generates actionable scientific and business insights that accelerate innovation and de-risk commercialization across the DDCS matrix. Data scientists operate at the intersection of device engineering, drug delivery science, clinical evidence, and AI&mdash;partnering with AI application engineers, scientific ML specialists, and data engineers to build end-to-end analytical capabilities that directly shape product design decisions, device performance optimization, and patient outcome strategies.
We are seeking an exceptional Data Scientist to join DDCS's data science team. This role leverages internal and external data to generate actionable scientific and business insights that drive innovation in drug delivery technologies. The ideal candidate combines deep analytical expertise with strong business acumen to identify high-value use cases, develop data-driven solutions, and communicate compelling data stories to senior leadership. You will play a pivotal role in influencing product design decisions, optimizing device performance, and advancing DDCS's mission to improve patient outcomes through innovative drug delivery systems&mdash;operating as a key horizontal contributor within the DDCS matrix.
Responsibilities:
Use Case Identification &amp; Solution Development<ul><li>
Partner with engineers, scientists, and business stakeholders across innovation and commercialization verticals to understand needs and opportunities across the product lifecycle.</li><li>
Identify and prioritize high-impact use cases for data-driven solutions in formulation optimization, device design, quality assurance, and patient adherence.</li><li>
Design and implement analytical frameworks and predictive models to address specific business questions and technical challenges.</li><li>
Develop statistical models, machine learning algorithms, and simulation tools to support decision-making in research, development, and commercialization.</li></ul> 
Scientific &amp; Business Insights Generation<ul><li>
Analyze complex datasets from laboratory experiments, clinical studies, manufacturing processes, device sensors, and real-world evidence to extract meaningful scientific and business insights.</li><li>
Investigate device performance characteristics, patient usage patterns, drug stability, and delivery accuracy to identify opportunities for product improvement and innovation.</li><li>
Conduct exploratory data analysis to uncover trends, patterns, and anomalies that inform research priorities and strategic decisions.</li><li>
Synthesize findings from multiple data sources to provide holistic perspectives on device efficacy, safety, and market performance.</li></ul> 
Predictive Modeling &amp; Advanced Analytics<ul><li>
Build, validate, and deploy predictive models for device performance forecasting, failure mode prediction, patient outcome estimation, and quality control optimization.</li><li>
Apply statistical methods including regression analysis, hypothesis testing, survival analysis, and Bayesian inference to experimental and observational data.</li><li>
Collaborate with AI application engineers and scientific ML specialists to develop advanced models including deep learning, NLP, and computer vision applications.</li><li>
Implement model monitoring and performance tracking to ensure continued accuracy and reliability in production.</li></ul> 
Data Storytelling &amp; Leadership Communication<ul><li>
Translate complex analytical findings into clear, compelling narratives that resonate with both technical and non-technical audiences.</li><li>
Create executive-ready visualizations, dashboards, and presentations that communicate insights and recommendations to senior leadership.</li><li>
Present data-driven recommendations to influence product design, development strategies, and investment decisions across the DDCS matrix.</li><li>
Develop business cases with quantitative evidence to support new initiatives, process improvements, and strategic pivots.</li></ul> 
Cross-Functional Collaboration<ul><li>
Work closely with data engineers to define data requirements, ensure data quality, and access appropriate data infrastructure.</li><li>
Collaborate with AI application engineers to transition models from research to production environments.</li><li>
Partner with clinical, regulatory, and quality teams to ensure analytical approaches align with compliance requirements and industry standards.</li><li>
Support research scientists and engineers by providing statistical consultation and analytical expertise.</li></ul> 
Data Strategy, Innovation &amp; Mentorship<ul><li>
Stay current with emerging analytical techniques, machine learning methods, and industry trends in medical device development and digital health.</li><li>
Identify opportunities to apply novel analytical approaches to solve longstanding challenges in drug delivery device development.</li><li>
Contribute to best practices, methodologies, and capabilities within the DDCS data science horizontal.</li><li>
Mentor junior team members and promote a culture of data-driven decision-making across the DDCS matrix.</li></ul>
Basic Requirements:<ul><li>
PhD in Statistics, Biostatistics, Data Science, Computer Science, Computational Biology, Engineering, Physics, Applied Mathematics, or a related quantitative field</li><li>
Experience conducting independent research and developing novel analytical approaches, with demonstrated research excellence through publications, dissertations, or equivalent scholarly work,.</li><li>
Proficiency in Python, R, and/or ML frameworks (i.e. PyTorch, TensorFlow, scikit-learn) and visualization tools (i.e. Tableau, Power BI).</li><li>
Cross-functional collaboration and influence within a matrixed model</li><li>
Regulatory awareness and compliance mindset in GxP/GMP environments</li></ul>
Additional Preferences:
<ul><li>Post-PhD experience in pharmaceutical, biotechnology, medical device, or healthcare industries.</li><li>
Strong foundation in statistical analysis, machine learning, deep learning, and data manipulation through doctoral research or professional experience.</li><li>
Proven ability to work with complex, multi-dimensional datasets and translate analytical findings into actionable recommendations.</li><li>
Understanding of drug delivery mechanisms, pharmacokinetics, and device engineering principles.</li><li>
Experience with clinical trial design, analysis, and interpretation (adaptive designs, survival analysis, patient-reported outcomes).</li><li>
Analytical depth: statistical modeling, machine learning, and advanced data analysis</li><li>
Scientific curiosity and ability to formulate rigorous analytical questions from complex device/drug delivery problems</li><li>
Exceptional data storytelling: translating complex findings into executive-ready insights</li><li>
Strategic business acumen: connecting analytical work to portfolio and program decisions</li><li>
Mentorship and knowledge-sharing orientation</li></ul>
Other Information:<ul><li>
Travel up to 10%</li><li>
Location: Indianapolis, IN; Lilly Technology Center &ndash; North (LTC-N)</li></ul>
Lilly is dedicated to helping individuals with disabilities to actively engage in the workforce, ensuring equal opportunities when vying for positions. If you require accommodation to submit a resume for a position at Lilly, please complete the accommodation request form (https://careers.lilly.com/us/en/workplace-accommodation) for further assistance. Please note this is for individuals to request an accommodation as part of the application process and any other correspondence will not receive a response.
Lilly is proud to be an EEO Employer and does not discriminate on the basis of age, race, color, religion, gender identity, sex, gender expression, sexual orientation, genetic information, ancestry, national origin, protected veteran status, disability, or any other legally protected status. 
Our employee resource groups (ERGs) offer strong support networks for their members and are open to all employees. Our current groups include: Africa, Middle East, Central Asia Network, Black Employees at Lilly, Chinese Culture Network, Japanese International Leadership Network (JILN), Lilly India Network, Organization of Latinx at Lilly (OLA), PRIDE (LGBTQ+ Allies), Veterans Leadership Network (VLN), Women&rsquo;s Initiative for Leading at Lilly (WILL), enAble (for people with disabilities). Learn more about all of our groups.
Actual compensation will depend on a candidate&rsquo;s education, experience, skills, and geographic location. The anticipated wage for this position is
$126,000 - $204,600
Full-time equivalent employees also will be eligible for a company bonus (depending, in part, on company and individual performance). In addition, Lilly offers a comprehensive benefit program to eligible employees, including eligibility to participate in a company-sponsored 401(k); pension; vacation benefits; eligibility for medical, dental, vision and prescription drug benefits; flexible benefits (e.g., healthcare and/or dependent day care flexible spending accounts); life insurance and death benefits; certain time off and leave of absence benefits; and well-being benefits (e.g., employee assistance program, fitness benefits, and employee clubs and activities).Lilly reserves the right to amend, modify, or terminate its compensation and benefit programs in its sole discretion and Lilly&rsquo;s compensation practices and guidelines will apply regarding the details of any promotion or transfer of Lilly employees.
#WeAreLilly</div>

Data Scientist – Drug Delivery Device Development

CenterWell

<div><h1 class="jobSectionHeader">Become a part of our caring community and help us put health first</h1> 
The Patient Services Coordinator-LPN is directly responsible for scheduling visits and communicating with field staff, patients, physicians, etc. to maintain proper care coordination and continuity of care. The role also assists with day-to-day office and staff management<ul><li> Manages schedules for all patients. Edits schedule for agents calling in sick, ensuring patients are reassigned timely. Updates agent unavailability in worker console.</li><li> Initiates infection control forms as needed, sends the HRD the completed &ldquo;Employee Infection Report&rdquo; to upload in the worker console.</li><li> Serves as back up during the lunch hour and other busy times including receiving calls from the field staff and assisting with weekly case conferences. Refers clinical questions to Branch Director as necessary.</li><li> Maintains the client hospitalization log, including entering coordination notes, and sending electronic log to all office, field, and sales staff.</li><li> Completes requested schedule as task appears on the action screen. Ensures staff are scheduled for skilled nurse/injection visits unless an aide supervisory visit is scheduled in conjunction with the injection visit.</li><li> Completes requested schedules for all add-ons and applicable orders:</li></ul>
o Schedules discharge visit / OASIS Collection or recert visit following case conference when task appears on action screen.
o Schedules TIF OASIS collection visits and deletes remaining schedule.
o Reschedules declined or missed (if appropriate) visits.
o Processes reassigned and rescheduled visits.
o Ensures supervisory visits are scheduled.<ul><li> Runs all scheduling reports including Agent Summary Report and Missed Visits Done on Paper Report.</li><li> Prepares weekly Agent Schedules. Performs initial review of weekly schedule for productivity / geographic issues and forwards schedule to Branch Director for approval prior to distribution to staff.</li><li> Verifies visit paper notes in scheduling console as needed.</li><li> Assists with internal transfer of patients between branch offices.</li><li> If clinical, receives lab reports and assesses for normality, fax a copy of lab to doctor, make a copy for the Case Manager, and route to Medical Records Department. Initiate Employee / Patient Infection Reports as necessary.</li><li> If clinical, may be required to perform patient visits and / or participate in on-call rotation.</li></ul><h1 class="jobSectionHeader"> 
Use your skills to make an impact 

</h1>Required Experience/Skills:<ul><li> Be a Licensed Professional Nurse or a Licensed Vocational Nurse licensed in the state in which he / she practices</li><li> Have at least 1 year of home health experience.</li><li> Prior packet review / QI experience preferred.</li><li> Coding certification is preferred.</li><li> Must possess a valid state driver&rsquo;s license and automobile liability insurance.</li><li> Must be currently licensed in the State of employment if applicable.</li><li> Must possess excellent communication skills, the ability to interact well with a diverse group of individuals, strong organizational skills, and the ability to manage and prioritize multiple assignments.</li></ul>
Scheduled Weekly Hours
40
Pay Range
The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc. 

$48,900 - $66,200 per year 
Description of Benefits
Humana, Inc. and its affiliated subsidiaries (collectively, &ldquo;Humana&rdquo;) offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, volunteer time off, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities.<h1 class="jobSectionHeader"> 
About Us 
</h1>
About CenterWell Home Health: CenterWell Home Health specializes in personalized, comprehensive home care for patients managing a chronic condition or recovering from injury, illness, surgery or hospitalization. Our care teams include nurses, physical therapists, occupational therapists, speech-language pathologists, home health aides, and medical social workers &ndash; all working together to help patients rehabilitate, recover and regain their independence so they can live healthier and happier lives.
About CenterWell, a Humana company: CenterWell creates experiences that put patients at the center. As the nation&rsquo;s largest provider of senior-focused primary care, one of the largest providers of home health services, and fourth largest pharmacy benefit manager, CenterWell is focused on whole-person health by addressing the physical, emotional and social wellness of our patients. As part of Humana Inc. (NYSE: HUM), CenterWell offers stability, industry-leading benefits, and opportunities to grow yourself and your career. We proudly employ more than 30,000 clinicians who are committed to putting health first &ndash; for our teammates, patients, communities and company. By providing flexible scheduling options, clinical certifications, leadership development programs and career coaching, we allow employees to invest in their personal and professional well-being, all from day one. 
 
Equal Opportunity Employer
It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status. It is also the policy of Humana to take affirmative action, in compliance with Section 503 of the Rehabilitation Act and VEVRAA, to employ and to advance in employment individuals with disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment.</div>

Patient Services Coordinator-LPN, Home Health

Bose McKinney & Evans LLP

<div><div><div>The Client Intake Coordinator manages the client intake process and ensures all new clients and matters are set up according to the New File Intake policy. In addition, this position is responsible for various accounting administrative tasks. This position is not remote and is full time.
</div></div><div><div>Client Intake Coordinator Responsibilities</div></div><ul><li><div>
Ensure new client and/or matter information was properly entered in the accounting software, Aderant Expert. Often involves follow up with Client Intake Specialist, administrative assistants, and attorneys.</div></li><li><div>
Follow-up on pending client matters and gather required documentation until the matters are opened or determined as closed.
</div></li><li><div>Prepare and mail welcome letters to new clients.</div></li><li><div>
Assist in the development of file opening paperless workflow and improving the file intake process.</div></li><li><div>
Backup to Client Intake Specialist, conducting database search requests for conflicts of interest and entering new client matter forms.</div></li></ul><div><div>
Accounting Administrative Responsibilities</div></div><ul><li><div>
Sort daily mail and then prepare checks for deposit using VersaPay.</div></li><li><div>
Prepare daily check trust account deposit.</div></li><li><div>
Scan client address changes in FileSite.</div></li><li><div>
Assist with annual rate increase process.</div></li><li><div>
Draft various letters for the Accounting team such as: refunds sent to clients, requesting someone to sign a check before it can be deposited, or to verify employment.</div></li><li><div>
Responsible for mailing overnight packages for the Accounting team.</div></li><li><div>
Revise the firm&rsquo;s W9 and provide to vendors/customers upon request.</div></li><li><div>
Perform other assigned tasks and duties necessary to support the Accounting Department and CFO.</div></li></ul><div><div>
Qualifications/Requirements</div></div><ul><li><div>
At least 1 year of legal experience is preferred.</div></li><li><div>
Proficient with MS Office software, Word, Excel and Outlook. Knowledge of accounting software, Aderant Expert, a plus. Must be comfortable with new technology and software.</div></li><li><div>
Must generate high-quality work with exceptional attention to detail.</div></li><li><div>
Ability to compile and analyze data then furnish the information in report format, written correspondence, e-mail or verbally.</div></li><li><div>
This position requires managing multiple priorities in a fast-paced, deadline-driven work environment. Ability to work with frequent interruptions and adapt to changes in workflow.
</div></li><li><div>Ability to communicate with courtesy, with a customer service focus and excellent judgment in all interpersonal interactions. Maintains a professional appearance. Must demonstrate good judgment and discretion.</div></li><li><div>
Dependable team player who works collaboratively and cooperatively with others. Must be enthusiastic about training and developing staff along with helping balance heavy workloads.</div></li></ul><div><div>
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.</div></div></div>

Client Intake Coordinator and Accounting Admin

Clinical Architecture

<div><div>Who We Are

Clinical Architecture is at the forefront of healthcare IT innovation. Our team is an ambitious group of diverse leaders who balance creativity and expertise to solve tough problems that make a difference. Our environment is positive, casual, and comprised of people dedicated to delivering world-class solutions and exceptional customer service. Come join our team for happier workdays.</div>
About the Position

Clinical Architecture is seeking a Client Service Analyst to join our team in the Indianapolis, IN area. The Client Service Analyst engages with clients to provide support and enhance the client experience. This role will challenge you to learn our software and its capabilities to assist our clients with their initiatives. We prioritize building long-term relationships with our clients, striving to exceed their expectations.

This role is based on-site at our Carmel, IN Headquarters, five days a week. While we are an in-office organization, we do our best to offer flexibility when needed, ensuring both work-life balance and uninterrupted business operations.

Applicants must be authorized to work in the U.S. without sponsorship.

Providing false information on application questions may result in automatic dismissal of your application. Please answer questions truthfully and to the best of your ability.

Responsibilities
<ul>
<li>Collaborate with the Client Success Manager to ensure client satisfaction.</li>
<li>Become a product expert with the support of our internal teams.</li>
<li>Educate clients on product features and enhancements using virtual technology.</li>
<li>Analyze the current configuration of Clinical Architecture products as it relates to the ongoing business needs of clients and stakeholders.</li>
<li>Identify areas for improvement and propose solutions to optimize software performance and the client's return on their software investment.</li>
<li>Proactively seek opportunities to broaden client knowledge of best practices and their application to customer implementations.</li>
<li>Document and share client utilization and product performance with internal team members to enhance overall product, services, and sales performance.</li>
<li>Translate client needs into actionable items.</li>
<li>Efficiently and accurately respond to inquiries, both written and verbal.</li>
<li>Collaborate with internal teams to troubleshoot issues and test software enhancements.</li>
</ul>
Qualifications
<ul>
<li>Bachelor's Degree preferred; High school diploma or equivalent required.</li>
<li>Minimum 4+ years experience in SaaS, software support, or client success required.</li>
<li>Previous software, data analysis, analytics, and / or informatics experience is required.</li>
<li>Healthcare / Healthcare Terminology knowledge or experience is advantageous.</li>
<li>Strong communication skills, both written and verbal.</li>
<li>Commitment to continuous learning.</li>
</ul><div>
Why Clinical Architecture? 
We offer:
<ul>
<li>Opportunities for learning, development, and growth.</li>
<li>Experiences that connect you with colleagues.</li>
<li>A laid-back work environment with thoughtful amenities.</li>
<li>Paid Volunteer Time, Paid Holidays &amp; PTO, including our own winter break week for full-time team members.</li>
<li>Sabbatical opportunities for tenured team members.</li>
<li>Comprehensive Medical, Dental, Vision, and ancillary insurance options for eligible employees.</li>
<li>Maternity and Parental leave benefits.</li>
<li>Employer paid Short-term Disability &amp; Long-term Disability.</li>
<li>Health and Wellness incentives.</li>
<li>401k Matching.</li>
<li>Better workdays.</li>
</ul>
Clinical Architecture is an Equal Opportunity Employer. All applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, gender identity or expression, sexual orientation, age, disability, veteran status, marital status, or any other protected characteristic.</div></div>

Client Service Analyst

Red Bull

<div>Company Description 
As a Red Bull Student Marketeer, you are part of the most dynamic and empowered brand and product ambassador program in the world. Reporting to the local Field Marketing Specialist (FMS), you will learn Red Bull&rsquo;s target group and are responsible for driving the brand image and product understanding on your campus and in the region. You will reach new consumers, excite university students, increase sales, and drive visibility of the Red Bull brand. This includes direct contact with consumers and customers, inviting product trials, and working at Red Bull events to ensure an unforgettable brand experience for consumers. Student Marketeers value flexibility over a 9 to 5 job and love to work in a creative and inclusive working atmosphere. 
Job Description 
BE A BRAND &amp; PRODUCT AMBASSADOR
Live and breathe the brand personality traits and company values, representing the brand in a premium way through everyday interactions with consumers or customers.
Build and execute a tailored and innovative campus plan that engages students and brings the brand to life at your university.
Create a strong network on and around your campus, establishing and maintaining relationships with key local individuals.
Identify local collegiate content creators in relevant Red Bull scenes and work with your FMS to bring them into the World of Red Bull.
Grow the user base by inviting positive trial and awareness of Red Bull through product sampling to consumers at the right place and right time - answering any questions and concerns from consumers.
Work at Red Bull events, collegiate activations, and supported events to help ensure an unforgettable brand experience for consumers.
Build awareness and encourage participation in the World of Red Bull, including collegiate events and activations.
Increase brand engagement on your Social Media handles through authentic content.
BE A SALES EXPERT
Build relationships with local sales account managers and ensure Red Bull is available and visible in outlets, on your campus and in your region.
Collaborate with sales to open new distribution points for Red Bull within your university campus and beyond.
Leverage relevant assets from the world of Red Bull in order to keep us top of mind in sales accounts.
Ensure perfect execution of defined store standards.
EXECUTIONAL EXCELLENCE
Deliver executional excellence and show love for the details in all areas of your role.
Share ideas and collaborate with your team through regular face-to-face and online interaction.
Plan &amp; report your activities in the dedicated online platform in a timely manner and with accuracy.
Contribute to business development by providing local insights, trends and overall opportunities. 
Qualifications 
Must be at least 18 years of age
Must have a valid US driver&rsquo;s license
University or college enrollment required
Must be fluent in English, additional languages an advantage
Able to work flexible part-time hours, including some evenings and weekends for a minimum of 15 hours per week
Immersed in student life with an understanding of the collegiate landscape and local city, including behind-the-scenes activities &amp; hot-spots
Connected with a diverse range of influential groups and individuals on campus
Affinity for project management, working 'behind the scenes&rsquo;, and winning sales
A team player, willing to represent Red Bull with branded outfits and onboard the Red Bull Mini 
Additional Information 
The hourly rate for this position is $16.00/ hour. The hourly rate is subject to change and may be modified.<div></div>
Red Bull North America, Inc. is an Equal Opportunity Employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, veteran status, age, or any other classification protected by Federal, state, or local law.</div>

Student Marketeer - IU Indianapolis

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