sales manager

customer service operation manager Jobs in Giza

customer service operation manager

global people operations specialist Jobs in Giza

global people operations specialist

global sr. service delivery manager Jobs in Giza

global sr. service delivery manager

grc specialist / manager

global sr service delivery manager

Vodafone

<div><div><div><div><h2 class="jobSectionHeader"><b>Join Us</b></h2>
</div><div><p>
At Vodafone, we&rsquo;re not just shaping the future of connectivity for our customers &ndash; we&rsquo;re shaping the future for everyone who joins our team. When you work with us, you&rsquo;re part of a global mission to connect people, solve complex challenges, and create a sustainable and more inclusive world. If you want to grow your career whilst finding the perfect balance between work and life, Vodafone offers the opportunities to help you belong and make a real impact.</p></div></div><div><div><h2 class="jobSectionHeader"><b>
What you&rsquo;ll do</b></h2>
</div><div><p>
We are seeking a highly experienced professional to lead global service delivery operations across multiple geographies, ensuring seamless service for over 3,000 Vodafone Group customers. This role focuses on operational excellence, customer experience, and strategic alignment while driving transformation initiatives and embedding Agile practices across global teams. The individual will act as the primary point of accountability for service performance, governance, and continuous improvement programmes leveraging automation and analytics.</p><ul><li>
Manage four service towers: Connectivity &amp; UC, Technical, Mobility &amp; Enablement.</li><li>
Monitor KPIs, TNPS, and customer satisfaction metrics; implement improvement plans.</li><li>
Oversee service transition, product onboarding, and change management.</li><li>
Drive revenue and cost control, commercial strategy, and contract negotiations.</li><li>
Manage budgets, stakeholder relationships, and vendor partnerships.</li><li>
Ensure compliance with ISO standards and governance frameworks.</li><li>
Lead global incident and problem management, mitigating risks and ensuring business continuity.</li><li>
Champion digital platforms, automation, and Agile ways of working across teams.</li></ul></div></div><div><div><h2 class="jobSectionHeader"><b>
Who you are</b></h2>
</div><div><ul><li>10+ years&rsquo; experience in global service delivery with strong leadership skills.</li><li>
Advanced proficiency in Excel and Power BI; strong analytical and strategic thinking.</li><li>
Certified in ITIL v4, PMP or PRINCE2, and Agile frameworks (e.g., SAFe, Scrum).</li><li>
Skilled in programme management, business continuity planning, and ITSM tools (Jira, ServiceNow, etc.).</li><li>
Excellent communication, negotiation, and stakeholder management skills.</li><li>
Knowledge of enterprise solutions, compliance frameworks (GDPR), and financial regulations.</li></ul></div></div><div><div><h2 class="jobSectionHeader"><b>
Not a perfect fit?</b></h2>
</div><div><p>
Worried that you don&rsquo;t meet all the desired criteria exactly? At Vodafone we are passionate about empowering people and creating a workplace where everyone can thrive, whatever their personal or professional background. If you&rsquo;re excited about this role but your experience doesn&rsquo;t align exactly with every part of the job description, we encourage you to still apply as you may be the right candidate for this role or another opportunity.</p></div></div><div><div><h2 class="jobSectionHeader"><b>
What's in it for you</b></h2>
</div><div><ul><li>Opportunity to lead global service delivery impacting thousands of customers.</li><li>
Exposure to cutting-edge technologies, automation, and Agile practices.</li><li>
Work in a dynamic, multicultural environment with global stakeholders.</li><li>
Career growth through strategic projects and transformation initiatives.</li></ul></div></div><div><div><h2 class="jobSectionHeader"><b>
Who we are</b></h2>
</div><div><p>
VOIS (Vodafone Intelligent Solutions) is a strategic arm of Vodafone Group Plc, creating value for customers by delivering intelligent solutions through Talent, Technology &amp; Transformation.<br>
As the largest shared services organisation in the global telco industry with 30,000 FTE, our portfolio of next-generation solutions and services are designed in partnership with customers across Vodafone Group, local markets, and partner markets to simplify and drive growth.<br>
With our strategic partner Accenture, we work alongside our Vodafone customers, other Telco and tech companies to drive transformation, meet the challenges of our industry and ensure we stay relevant and resilient. This partnership is a unique, industry-first model which brings together the best of in-house and 3rd party capability.<br>
We work with customers across 28 countries from 10 VOIS locations: Albania, Egypt, Hungary, India, Romania, Spain, Turkey, UK, Germany, Ireland, and with a network of teams in Czech Republic, Italy, Greece, and Portugal.<br>
#VOIS #BeUnrivalled #CreateTheFuture</p></div></div></div></div>

Global Sr. Service delivery Manager

mazeed

<div>
 <strong>
  Company Description
  <br/>
  <br/>
 </strong>
 Are you ready to join a dynamic team that's transforming the way small businesses manage their finances? At mazeed, we're not just offering a service; we're providing a lifeline to micro and small-sized enterprises. Our multi-faceted platform is the key to helping these businesses keep their financial records in check, issuing invoices promptly, and making informed decisions. We're the trusted extension of their team, their Finance &amp; Accounting Department.
 <br/>
 <br/>
 Our core values of Integrity, People Growth, Customer Centric, Global Mindset, Innovation, and Adaptability are the foundation upon which we've built our success. We're not just looking for someone who can fill a role, but someone who can align with these values, adding their unique perspective to our team.
 <br/>
 <br/>
 <strong>
  Job Description
  <br/>
  <br/>
 </strong>
 <strong>
  Role Summary:
  <br/>
  <br/>
 </strong>
 The Senior Financial Account Manager leads the financial management and advisory for high-value clients. This role ensures the delivery of timely, accurate, and insightful financial reporting, while providing strategic support in budgeting, forecasting, cash flow planning, and performance analysis. In addition to leading day-to-day service delivery, they maintain senior-level client relationships, identify growth opportunities, oversee onboarding, manage invoicing and collections, and act as a financial advisor to support client decision-making.
 <br/>
 <br/>
 <strong>
  Key Responsibilities
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Act as the primary financial advisor for a portfolio of top-tier clients, overseeing end-to-end financial service delivery.
  </li>
  <li>
   Finalize financial reports: income statements, balance sheets, cash flow statements, and supporting schedules.
  </li>
  <li>
   Analyze financial trends and provide strategic insights and recommendations to clients to improve profitability and financial health.
  </li>
  <li>
   Support financial health reviews and deep-dive analysis, including budget vs. actuals, margin improvement, and pricing studies.
  </li>
  <li>
   Represent the company in high-level client meetings and planning sessions, strengthening trust and long-term relationships.
  </li>
  <li>
   Present and explain financial reports to clients, respond to queries, and ensure accuracy and relevance.
  </li>
  <li>
   Lead onboarding for new clients: system setup, document collection, and service kickoff.
  </li>
  <li>
   Oversee daily accounting activities (journal entries, reconciliations, AP/AR), ensuring local compliance (UAE/KSA).
  </li>
  <li>
   Lead month-end and quarter-end closings, posting adjustments, and delivering accurate draft financials.
  </li>
  <li>
   Review and reconcile bank accounts, intercompany balances, receivables, and payables monthly.
  </li>
  <li>
   Ensure full compliance with accounting standards (IFRS or equivalent) and local statutory requirements in the UAE and KSA.
  </li>
  <li>
   Collaborate with assigned Accountants to ensure data accuracy and timely reporting.
  </li>
  <li>
   Collaborate closely with the Tax team to ensure seamless integration between accounting and tax services, aligning bookkeeping practices with tax compliance requirements.
  </li>
  <li>
   Own billing preparation and ensure invoice accuracy before release; follow up on collections.
  </li>
  <li>
   Identify upselling and cross-selling opportunities through close client interaction and awareness of service needs.
  </li>
  <li>
   Respond to client operational queries and escalate strategic issues to the Financial Services Manager when needed.
  </li>
  <li>
   Mentor and review work prepared by Accountants, offering technical support and quality checks.
  </li>
  <li>
   Propose and implement process improvements; help document SOPs and optimize tool usage.
  </li>
  <li>
   Support ad-hoc tasks (e.g., budget vs. actual, backlog, inventory management, etc.).
  </li>
  <li>
   Promote operational excellence by training junior staff and supporting system/process upgrades.
   <br/>
   <br/>
  </li>
 </ul>
 Qualifications
 <br/>
 <br/>
 <strong>
  Requirements
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Bachelor&rsquo;s degree in Accounting or Finance (or related field).
  </li>
  <li>
   Professional certifications such as CPA, CA, or ACCA (required).
  </li>
  <li>
   7&ndash;10 years of progressive accounting/finance experience, ideally in a client-facing or consulting capacity
  </li>
  <li>
   Hands-on expertise in financial reporting, budgeting, forecasting, and cash flow planning
  </li>
  <li>
   Proficiency in Excel/Google Sheets for advanced financial analysis
  </li>
  <li>
   Ability to interpret and present management KPIs and financial dashboards
  </li>
  <li>
   Strong interpersonal skills with the ability to communicate clearly with senior stakeholders
  </li>
  <li>
   Experience in presenting financials to business owners and decision-makers
  </li>
  <li>
   Experience mentoring junior accountants or managing small teams
  </li>
  <li>
   Proactive mindset with strong problem-solving and decision-making abilities
  </li>
  <li>
   Comfortable working in a fast-paced, tech-driven environment
  </li>
  <li>
   Proven track record of handling complex clients or multi-entity groups
  </li>
  <li>
   Fluency in English (C1+) is required.
   <br/>
   <br/>
  </li>
 </ul>
 Additional Information
 <br/>
 <br/>
 If you're excited to embark on this journey with us, to be part of an innovative team that's changing the game for small businesses, we encourage you to apply. At mazeed, we don't just hire employees; we welcome team members who share our values and vision. Join us in making a real impact on the financial well-being of small enterprises while advancing your own career. Your success is our success, and together, we'll reach new heights in the world of finance and accounting.
 <br/>
 <br/>
 Join our mazeed Family and enjoy a comprehensive benefits package that includes competitive compensation, comprehensive health coverage, professional development opportunities, work-life balance initiatives, an inclusive company culture, and performance bonuses and incentives. We prioritize the well-being and growth of our employees and strive to create a supportive and rewarding work environment.
</div>


Senior Financial Account Manager

MC Ledger

<div><b>Company Description</b><p><br>
Are you ready to join a dynamic team that's transforming the way small businesses manage their finances? At mazeed, we're not just offering a service; we're providing a lifeline to micro and small-sized enterprises. Our multi-faceted platform is the key to helping these businesses keep their financial records in check, issuing invoices promptly, and making informed decisions. We're the trusted extension of their team, their Finance &amp; Accounting Department.</p><p>
Our core values of Integrity, People Growth, Customer Centric, Global Mindset, Innovation, and Adaptability are the foundation upon which we've built our success. We're not just looking for someone who can fill a role, but someone who can align with these values, adding their unique perspective to our team.</p><b><br>
Job Description</b><p><b><br>
Role Summary:</b></p><p>
The Senior Financial Account Manager leads the financial management and advisory for high-value clients. This role ensures the delivery of timely, accurate, and insightful financial reporting, while providing strategic support in budgeting, forecasting, cash flow planning, and performance analysis. In addition to leading day-to-day service delivery, they maintain senior-level client relationships, identify growth opportunities, oversee onboarding, manage invoicing and collections, and act as a financial advisor to support client decision-making.</p><p><b>
Key Responsibilities</b></p><ul><li>
Act as the primary financial advisor for a portfolio of top-tier clients, overseeing end-to-end financial service delivery.</li><li>
Finalize financial reports: income statements, balance sheets, cash flow statements, and supporting schedules.</li><li>
Analyze financial trends and provide strategic insights and recommendations to clients to improve profitability and financial health.</li><li>
Support financial health reviews and deep-dive analysis, including budget vs. actuals, margin improvement, and pricing studies.</li><li>
Represent the company in high-level client meetings and planning sessions, strengthening trust and long-term relationships.</li><li>
Present and explain financial reports to clients, respond to queries, and ensure accuracy and relevance.</li><li>
Lead onboarding for new clients: system setup, document collection, and service kickoff.</li><li>
Oversee daily accounting activities (journal entries, reconciliations, AP/AR), ensuring local compliance (UAE/KSA).</li><li>
Lead month-end and quarter-end closings, posting adjustments, and delivering accurate draft financials.</li><li>
Review and reconcile bank accounts, intercompany balances, receivables, and payables monthly.</li><li>
Ensure full compliance with accounting standards (IFRS or equivalent) and local statutory requirements in the UAE and KSA.</li><li>
Collaborate with assigned Accountants to ensure data accuracy and timely reporting.</li><li>
Collaborate closely with the Tax team to ensure seamless integration between accounting and tax services, aligning bookkeeping practices with tax compliance requirements.</li><li>
Own billing preparation and ensure invoice accuracy before release; follow up on collections.</li><li>
Identify upselling and cross-selling opportunities through close client interaction and awareness of service needs.</li><li>
Respond to client operational queries and escalate strategic issues to the Financial Services Manager when needed.</li><li>
Mentor and review work prepared by Accountants, offering technical support and quality checks.</li><li>
Propose and implement process improvements; help document SOPs and optimize tool usage.</li><li>
Support ad-hoc tasks (e.g., budget vs. actual, backlog, inventory management, etc.).</li><li>
Promote operational excellence by training junior staff and supporting system/process upgrades.</li></ul><br>
<b>
Qualifications</b><p><b><br>
Requirements</b></p><ul><li>
Bachelor&rsquo;s degree in Accounting or Finance (or related field).</li><li>
Professional certifications such as CPA, CA, or ACCA (required).</li><li>
7&ndash;10 years of progressive accounting/finance experience, ideally in a client-facing or consulting capacity</li><li>
Hands-on expertise in financial reporting, budgeting, forecasting, and cash flow planning</li><li>
Proficiency in Excel/Google Sheets for advanced financial analysis</li><li>
Ability to interpret and present management KPIs and financial dashboards</li><li>
Strong interpersonal skills with the ability to communicate clearly with senior stakeholders</li><li>
Experience in presenting financials to business owners and decision-makers</li><li>
Experience mentoring junior accountants or managing small teams</li><li>
Proactive mindset with strong problem-solving and decision-making abilities</li><li>
Comfortable working in a fast-paced, tech-driven environment</li><li>
Proven track record of handling complex clients or multi-entity groups</li><li>
Fluency in English (C1+) is required.</li></ul><br>
<b>
Additional Information</b><p><br>
If you're excited to embark on this journey with us, to be part of an innovative team that's changing the game for small businesses, we encourage you to apply. At mazeed, we don't just hire employees; we welcome team members who share our values and vision. Join us in making a real impact on the financial well-being of small enterprises while advancing your own career. Your success is our success, and together, we'll reach new heights in the world of finance and accounting.</p><p>
Join our mazeed Family and enjoy a comprehensive benefits package that includes competitive compensation, comprehensive health coverage, professional development opportunities, work-life balance initiatives, an inclusive company culture, and performance bonuses and incentives. We prioritize the well-being and growth of our employees and strive to create a supportive and rewarding work environment.</p></div>

Hilton

<div><p>Sales Manager</p><p>
A Sales Manager analyses local market trends and competitor activity to recommend strategies that keep the hotel a leader in the marketplace through the development of future and repeat business.<br>
</p><br>
<br>
<b>What will I be doing?</b><p><br>
As Sales Manager, you will analyse local market trends and competitor activity to recommend strategies that keep the hotel a leader in the marketplace through the development of future and repeat business. Specifically, you will be responsible for performing the following tasks to the highest standards:</p><ul>
<li>Analysis local market trends and competitor activity to identify business leads</li>
<li>Develop customer accounts and travel within the local area to drive business into the specific hotel/cluster and to increase market/customer share in all revenue streams</li>
<li>Negotiate room rates/packages with corporate clients</li>
<li>Develop and implement creative local marketing channels, including social media channels</li>
<li>Prepare company contracts for the hotel in accordance with current business and pricing conditions</li>
<li>Work within current business strategies and recognising potential opportunities</li>
<li>Cooperate with other departments in the hotel to create an exceptional Guest experience and build strong, comprehensive sales programs</li>
<li>Attend Sales events, as required</li>
<li>Produce accurate and timely reports that meet the needs of the Sales Director and senior management to include the reporting of appointments, calls made and business leads</li>
<li>Answer customer queries in a prompt and professional manner</li>
<li>Manage staff performance in compliance with company policies and procedures</li>
<li>Recruit, manage, train and develop the Sales team</li></ul><b>
What are we looking for?</b><p><br>
A Sales Manager serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:</p><ul>
<li>Positive attitude and good communication skills</li>
<li>Commitment to delivering a high level of customer service</li>
<li>Excellent grooming standards</li>
<li>Flexibility to respond to a range of different work situations</li>
<li>Ability to work under pressure and under own initiative</li>
<li>Experience in a sales role with a proven track record to close a sale</li></ul>
<p>It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:</p><ul>
<li>Knowledge of local market</li>
<li>Knowledge of hospitality</li>
<li>Passion for sales and for achieving targets and objectives</li>
<li>Degree-level qualification in a relevant field</li></ul><br>
<b>
What will it be like to work for Hilton?</b><br>
<p>Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision &ldquo;to fill the earth with the light and warmth of hospitality&rdquo; unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!</p></div>

Sales Manager

<div><p>Assistant Sales Manager</p><p>
An Assistant Sales Manager supports the Sales Team through analysis and reporting of results and trends, recommends sales approaches to expand and add business, and develops the skills and culture of the Sales Team Members.<br>
</p><br>
<br>
<b>What will I be doing?</b><p><br>
As Assistant Sales Manager, you will be responsible for working closely with the Sales Team to analyse market trends, report results and develop a Sales Team to execute the selling strategy and achieve business objectives. Specifically, you will be responsible for performing the following tasks to the highest standards:</p><ul>
<li>Analyse local market trends and develop new business leads</li>
<li>Maximise all Revenue opportunities</li>
<li>Contribute to the selling strategy of the hotel, and manage the departments' adherence to achieving that strategy</li>
<li>Understand the competitive market place and implement approaches to ensure the hotel stays ahead in the local market</li>
<li>Negotiate room rates/packages with corporate clients</li>
<li>Ensure the Sales Team Members are developed effectively and generate a culture of high quality standards and pro-active selling</li>
<li>Develop and implement creative local marketing channels including social media sites</li>
<li>Work within current business strategies and recognise potential opportunities</li>
<li>Communicate with all departments as required within each hotel</li>
<li>Attend Sales events when required</li>
<li>Report on a weekly/monthly basis appointments, calls made, and list of business leads</li>
<li>Answer customer queries in a timely and suitable manner</li></ul><b>
What are we looking for?</b><p><br>
An Assistant Sales Manager serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:</p><ul>
<li>Positive attitude and good communication skills</li>
<li>Commitment to delivering a high level of customer service</li>
<li>Excellent grooming standards</li>
<li>Excellent organisational and planning skills</li>
<li>Flexibility to respond to a range of different work situations</li>
<li>Ability to work under pressure and under own initiative</li>
<li>Previous experience in sales role with the ability to close a sale</li></ul>
<p>It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:</p><ul>
<li>Knowledge of local market</li>
<li>Strong leadership skills, whereas it is evident that you can effectively manage and motivate a team to perform beyond expectations</li>
<li>Strong analytical skills so to understand key business indicators and competitive trends and develop approaches to these challenges</li>
<li>Business degree, or any relevant qualification, would be advantageous</li></ul><br>
<b>
What will it be like to work for Hilton?</b><br>
<p>Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision &ldquo;to fill the earth with the light and warmth of hospitality&rdquo; unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!</p></div>

Assistant Sales Manager

VOIS

<div>
 <strong>
  Who We Are
  <br/>
  <br/>
 </strong>
 VOIS (Vodafone Intelligent Solutions) is a strategic arm of Vodafone Group Plc, creating value for customers by delivering intelligent solutions through Talent, Technology &amp; Transformation.
 <br/>
 <br/>
 As the largest shared services organisation in the global telco industry with 30,000 FTE, our portfolio of next-generation solutions and services are designed in partnership with customers across Vodafone Group, local markets, and partner markets to simplify and drive growth. With our strategic partner Accenture, we work alongside our Vodafone customers, other Telco and tech companies to drive transformation, meet the challenges of our industry and ensure we stay relevant and resilient. This partnership is a unique, industry-first model which brings together the best of in-house and 3rd party capability.
 <br/>
 <br/>
 We work with customers across 28 countries from 10 VOIS locations: Albania, Egypt, Hungary, India, Romania, Spain, Turkey, UK, Germany, Ireland, and with a network of teams in Czech Republic, Italy, Greece, and Portugal.
 <br/>
 <br/>
 #VOIS #BeUnrivalled #CreateTheFuture
 <br/>
 <br/>
 <strong>
  About This Role
  <br/>
  <br/>
 </strong>
 We are seeking a customer-focused individual to join our Enterprise International Account team. This role involves supporting business customers through inbound and outbound communication channels, resolving mobile-related queries, and ensuring high-quality service delivery. The individual will collaborate with Sales, Care, and Operations teams to manage escalations and provide billing support, while maintaining service continuity and customer satisfaction.
 <br/>
 <br/>
 <strong>
  What You Will Do
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Handle inbound and outbound calls for mobile-related technical and care queries
  </li>
  <li>
   Manage escalations and liaise with internal teams to resolve client issues
  </li>
  <li>
   Provide billing support including invoice retrieval, credit notes, recalculations, and payment allocations
  </li>
  <li>
   Ensure service delivery meets KPIs such as NPS, ASAT, Quality, AHT, and call volumes
  </li>
  <li>
   Demonstrate strong customer service skills including empathy, ownership, and effective communication
  </li>
  <li>
   Support account tariff migrations and large upgrade orders
  </li>
  <li>
   Maintain accurate updates for Customer Care, Account, and Service Managers
   <br/>
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Who You Are
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Minimum one year of experience supporting the Ireland account
  </li>
  <li>
   Strong voice and written communication skills
  </li>
  <li>
   Graduate qualification is essential
  </li>
  <li>
   Customer-obsessed with proven rapport-building and problem-solving abilities
  </li>
  <li>
   Able to manage multiple tasks and follow up thoroughly on customer issues
   <br/>
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Not a Perfect Fit?
  <br/>
  <br/>
 </strong>
 Concerned you may not meet every requirement? Vodafone is committed to creating an inclusive workplace where everyone can thrive. If you are excited about this role but your experience does not align exactly with every aspect of the job description, you are encouraged to apply. You may be the right candidate for this or another opportunity, and the recruitment team will support you in exploring where your skills fit best.
 <br/>
 <br/>
 <strong>
  What's In It For You
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Opportunity to work in a dynamic, customer-centric environment
  </li>
  <li>
   Exposure to international enterprise operations and cross-functional collaboration
  </li>
  <li>
   Development of advanced communication and service delivery skills
  </li>
  <li>
   Experience in handling complex billing and account management scenarios
   <br/>
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  What Skills You Will Learn
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Enhanced customer service and escalation management techniques
  </li>
  <li>
   Billing systems and account migration processes
  </li>
  <li>
   Cross-team collaboration and stakeholder engagement
  </li>
  <li>
   KPI-driven performance management
  </li>
  <li>
   Technical troubleshooting and resolution strategies
   <br/>
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  VOIS Equal Opportunity Employer Commitment
  <br/>
  <br/>
 </strong>
 Vodafone recognises and celebrates the value of diversity in building a workforce that reflects the customers and communities it serves. No form of discrimination is tolerated. This includes, but is not limited to, discrimination based on race, colour, age, veteran status, pregnancy, maternity or parental status, ethnicity, disability, religion or belief, political affiliation, trade union membership, nationality, citizenship, indigenous status, medical condition, HIV status, neurodiversity, social origin, cultural background, marital or civil partnership status, or socio-economic background.
 <br/>
 <br/>
 <strong>
  Join Us
  <br/>
  <br/>
 </strong>
 At Vodafone, we&rsquo;re working hard to build a better future. A more connected, inclusive and sustainable world. As a dynamic global community, it's our human spirit, together with technology, that empowers us to achieve this.
 <br/>
 <br/>
 We challenge and innovate in order to connect people, businesses, and communities across the world. Delighting our customers and earning their loyalty drive us, and we experiment, learn fast and get it done, together.
 <br/>
 <br/>
 With us, you can be truly be yourself and belong, share inspiration, embrace new opportunities, thrive, and make a real difference.
 <br/>
 <br/>
 <strong>
  Alert
  <br/>
  <br/>
 </strong>
 Apply for Vodafone jobs only through the official Vodafone Careers website to avoid job scams and fraud. #JDEnhancedByTARA
 <br/>
 <br/>
 <strong>
  Follow us on social media and #StayConnected
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   LinkedIn
  </li>
  <li>
   Facebook
  </li>
  <li>
   Instagram
  </li>
  <li>
   Chat with our employees
  </li>
 </ul>
</div>


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<p><b>Job Title:</b> Purchasing Coordinator - OS&amp;E (Operating Supplies &amp; Equipment)<br/><b>Industry:</b> Luxury Hospitality / Purchasing &amp; Supply Chain<br/><b>Location:</b> 6th of October City, Giza, Egypt<br/><b>Work Setup:</b> On-site, Full-time<br/><b>Reporting To:</b> Purchasing Manager / Project Manager</p><p><b>Company Overview:</b><br/>Luxury Hospitality is a globally recognized leader in FF&amp;E (Furniture, Fixtures &amp; Equipment) and OS&amp;E (Operating Supplies &amp; Equipment) solutions. With over 15 years of expertise and a portfolio spanning 50+ iconic luxury hotel projects worldwide, we specialize in equipping pre-opening hotels with everything needed for flawless operations.</p><p><b>Position Summary:</b><br/>We are seeking a detail-oriented and proactive Purchasing Coordinator to join our pre-opening team. This role is critical for managing the end-to-end Purchasing of OS&amp;E items&mdash;from sourcing and supplier management to ensuring timely delivery&mdash;directly supporting the successful launch of new luxury hotels.</p><p><b>Key Responsibilities:</b></p><ul><li>Prepare, issue, and manage Requests for Quotation (RFQs) to a global supplier base.</li><li>Conduct detailed cost comparisons and analysis to ensure budget compliance and value optimization.</li><li>Proactively source new products, materials, and suppliers to expand our vendor database and market knowledge.</li><li>Review and validate Proforma Invoices for accuracy against quotes and project budgets.</li><li>Coordinate with suppliers to compile comprehensive technical and commercial quotation data for client review.</li><li>Manage the submittal, approval, and documentation process for materials and samples.</li><li>Generate and track Purchase Orders, ensuring alignment with project material schedules.</li><li>Monitor Purchasing timelines and supplier performance to guarantee on-time delivery for project milestones.</li><li>Maintain meticulous records and ensure all Purchasing activities adhere to project specifications and company standards.</li></ul><p><b>Qualifications &amp; Skills:</b></p><ul><li>Bachelor&rsquo;s degree in Supply Chain, Business Administration, Engineering, or a related field.</li><li>1-2 years of hands-on experience in Purchasing, purchasing, or supply coordination, preferably with exposure to <b>foreign purchasing</b> or the hospitality industry.</li><li>Advanced proficiency in <b>MS Excel</b> (PivotTables, VLOOKUPs, data analysis) is essential.</li><li>Fluent in English (written and spoken) for professional communication with international suppliers and stakeholders.</li><li>Strong negotiation skills and exceptional attention to detail.</li><li>Proven ability to manage multiple deadlines and prioritize tasks in a fast-paced environment.</li><li>Candidates residing in or near 6th of October City are strongly preferred.</li></ul><p><b>Compensation &amp; Benefits:</b></p><ul><li><b>Monthly Salary:</b> 15,000 - 18,000 EGP (Net)</li><li>Social Insurance</li><li>Opportunity to work on high-profile international projects.</li></ul><p>Job Type: Full-time</p><p>Pay: E&pound;15,000.00 - E&pound;18,000.00 per month</p><p>Education:</p><ul><li>Bachelor's (Required)</li></ul><p>Experience:</p><ul><li>negotiation and attention to detail: 2 years (Required)</li><li>deadline and priority management: 2 years (Required)</li><li>foreign purchasing: 2 years (Required)</li></ul>

Purchasing Coordinator

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Back office/SME Call center Advisor-VOIS

Purchasing Coordinator