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global technical support engineer

Hewlett Packard Enterprise | HPE

<div>Global Technical Support Engineer<p><br>
</p>This role has been designed as &lsquo;Hybrid&rsquo; with an expectation that you will work on average 2 days per week from an HPE office.<p></p><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><p><b>
Who We Are:</b></p></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><p>
Hewlett Packard Enterprise is the global edge-to-cloud company advancing the way people live and work. We help companies connect, protect, analyze, and act on their data and applications wherever they live, from edge to cloud, so they can turn insights into outcomes at the speed required to thrive in today&rsquo;s complex world. Our culture thrives on finding new and better ways to accelerate what&rsquo;s next. We know varied backgrounds are valued and succeed here. We have the flexibility to manage our work and personal needs. We make bold moves, together, and are a force for good. If you are looking to stretch and grow your career our culture will embrace you. Open up opportunities with HPE.</p></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div><p></p><p><b>
Job Description:</b></p><p><br>
</p><p><b><i>Job Family Definition:</i></b></p><p>
Customer Solution Centers are made up of teams that provide remote (offsite) service; customer access, pre-sales, post-sales, and service delivery. Technical teams focus is to solve various business systems and applications problems for customers, onsite engineering personnel and Authorized Service Providers on standard, specialized or complex systems.</p><p><b><i>
Management Level Definition:</i></b></p><p>
Applies developed subject matter knowledge to solve common and complex business issues and recommends appropriate alternatives. Works on problems of diverse complexity and scope. May act as a team or project leader providing direction to team activities and facilitates information validation and team decision making process. Exercises independent judgment to identify and select a solution. Ability to handle most unique situations. May seek advice in order to make decisions on complex business issues.</p><p><b><i>
Responsibilities:
</i></b></p><ul><li>Successfully resolve technical issues (hardware and software) from incoming internal or external businesses and end user's contacts and proactive notification systems.</li><li>
Respond to service, product, technical, and customer- relations questions on subjects such as features, specifications, and repairs on current and discontinued products, parts, and options, based on customer entitlement (warranty through mission-critical). .</li><li>
Proactively assist internal or external businesses and end users to avoid or reduce problem occurrence.</li><li>
Ability to act as a team or project leader providing direction to team activities and facilitates information validation and team decision- making process.</li><li>
Review and may resolve complex business issues.</li><li>
Excellent communication skills. Add case resolution to KMS.</li><li>
Understand and utilize Information Technology Information Libraries (ITIL).</li><li>
Represent the company in a face to face customer location visit, industry conference/trade show, vendor meeting, etc.</li><li>
Partners frequently with the Sales Pursuit team.</li></ul><p><b><i>
Education and Experience Required:
</i></b></p><ul><li>Graduated from relevant technical university programs. BA/BS or equivalent experience preferred.</li><li>
8+ years experience in relevant technologies and customer environments.</li><li>
Technical certification in HPE products</li><li>
Relevant industry qualification where applicable.</li></ul><p><b><i>
Knowledge and Skills:
</i></b></p><ul><li>Excellent verbal and written communication skills in language to be supported.</li><li>
Experience in troubleshooting in a technical environment.</li><li>
Excellent analytical and problem solving skills.</li><li>
Software and hardware knowledge of computing, storage and peripheral devices.</li><li>
Advanced proficiency with case management databases and tools.</li><li>
Superior customer service skills.</li><li>
Phone and remote support.</li><li>
Partners frequently with the Sales Pursuit team.</li><li>
Ability to solve and document solutions for usage of other technicians and customers.</li><li>
Ability to mentor new agents.</li><li>
Ability to lead resolution activities with escalated customers.</li><li>
Ability to contribute to technical action plans.</li><li>
Focus on one or more product lines (for example, proactive, reactive, storage, enterprise systems, etc.).</li><li>
HPE Storage, Compute, SAN and Hyperconverged solutions like Simplivity.</li></ul><p></p><div><div><div><div><div><div><div><p><b>
Additional Skills:</b></p></div></div></div></div></div></div></div>
Accountability, Accountability, Action Planning, Active Learning, Active Listening, Bias, Business Growth, Business Planning, Coaching, Commercial Acumen, Creativity, Critical Thinking, Cross-Functional Teamwork, Customer Experience Strategy, Customer Solutions, Data Analysis Management, Data Collection Management (Inactive), Data Controls, Design Thinking, Empathy, Follow-Through, Growth Mindset, Intellectual Curiosity (Inactive), Long Term Planning, Managing Ambiguity {+ 5 more}<p></p><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><p><b>
What We Can Offer You:</b></p></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div><p><b>
Health &amp; Wellbeing</b></p><p>
We strive to provide our team members and their loved ones with a comprehensive suite of benefits that supports their physical, financial and emotional wellbeing.</p><p></p><p><b>
Personal &amp; Professional Development</b></p><p>
We also invest in your career because the better you are, the better we all are. We have specific programs catered to helping you reach any career goals you have &mdash; whether you want to become a knowledge expert in your field or apply your skills to another division.</p><p></p><p><b>
Unconditional Inclusion</b></p><p>
We are unconditionally inclusive in the way we work and celebrate individual uniqueness. We know varied backgrounds are valued and succeed here. We have the flexibility to manage our work and personal needs. We make bold moves, together, and are a force for good.</p><p></p><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><p><b>
Let's Stay Connected:</b></p></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><p>
Follow @HPECareers on Instagram to see the latest on people, culture and tech at HPE.
</p></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div><p></p>#turkey
#operations<p></p><p><b>
Job:</b></p>
Services<p><b>
Job Level:</b></p>
Specialist<p><br>
</p><p></p><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><p>HPE is an Equal Employment Opportunity/ Veterans/Disabled/LGBT employer. We do not discriminate on the basis of race, gender, or any other protected category, and all decisions we make are made on the basis of qualifications, merit, and business need. Our goal is to be one global team that is representative of our customers, in an inclusive environment where we can continue to innovate and grow together. Please click here: Equal Employment Opportunity.</p></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div><p><b>
Hewlett Packard Enterprise is EEO Protected Veteran/ Individual with Disabilities.</b></p><p><br>
</p><p>HPE will comply with all applicable laws related to employer use of arrest and conviction records, including laws requiring employers to consider for employment qualified applicants with criminal histories.</p><p><br>
</p><p><b>No Fees Notice &amp; Recruitment Fraud Disclaimer</b></p><p></p><p><i><br>
It has come to HPE&rsquo;s attention that there has been an increase in recruitment fraud whereby scammer impersonate HPE or HPE-authorized recruiting agencies and offer fake employment opportunities to candidates. These scammers often seek to obtain personal information or money from candidates.</i></p><p></p><p><i><br>
Please note that Hewlett Packard Enterprise (HPE), its direct and indirect subsidiaries and affiliated companies, and its authorized recruitment </i><i>agencies/vendors </i><b><i>will never charge any candidate a registration fee, hiring fee, or any other fee in connection with its recruitment and hiring process. </i></b><i>The credentials of any hiring agency that claims to be working with HPE for recruitment of talent should be verified by candidates and candidates shall be solely responsible to conduct such verification. Any candidate/individual who relies on the erroneous representations made by fraudulent employment agencies does so at their own risk, and HPE disclaims liability for any damages or claims that may result from any such communication.</i></p></div>

Global Technical Support Engineer

Renesas

<div><b>Job Description</b><p><br>
We are looking for a Digital Design Engineer to join our team in Istanbul.</p><p>
As a Digital Design Engineer you will Interpreting Requirements Specifications to develop digital designs from the block level to top-level system for Power Management driver products. RTL Design for Low Power products.</p><b><br>
Qualifications</b><br>
<ul><li>
Experience &lt;5 years</li><li>
Design and Documentation of optimized digital blocks meeting functional, cost, and low power constraints and ensure spec compliance.</li><li>
Block and top-level design from Specification to synthesized and STA clean netlist</li><li>
Performe LINT/CDC/RDC checks.</li><li>
Instigate review meetings with design and verification engineers.</li><li>
Excellent interpersonal, organizational and communications skills.</li><li>
Takes responsibility for solutions and makes them happen.</li></ul><br>
<b>
Additional Information</b><div></div><p><br>
Renesas is an embedded semiconductor solution provider driven by its Purpose &lsquo;<b>To Make Our Lives Easier</b>.&rsquo; As the industry&rsquo;s leading expert in embedded processing with unmatched quality and system-level know-how, we have evolved to provide scalable and comprehensive semiconductor solutions for automotive, industrial, infrastructure, and IoT industries based on the broadest product portfolio, including High Performance Computing, Embedded Processing, Analog &amp; Connectivity, and Power.<br>
<br>
With a diverse team of over 21,000 professionals in more than 30 countries, we continue to expand our boundaries to offer enhanced user experiences through digitalization and usher into a new era of innovation. We design and develop sustainable, power-efficient solutions today that help people and communities thrive tomorrow, &lsquo;<b>To Make Our Lives Easier</b>.&rsquo;<br>
<br>
At Renesas, you can:</p><ul><li><b>
Launch and advance your career </b>in technical and business roles across four Product Groups and various corporate functions. You will have the opportunities to explore our hardware and software capabilities and try new things.</li><li><b>
Make a real impact </b>by developing innovative products and solutions to meet our global customers' evolving needs and help make people&rsquo;s lives easier, safe and secure.</li><li><b>
Maximize your performance and wellbeing</b> in our flexible and inclusive work environment. Our people-first culture and global support system, including the remote work option and Employee Resource Groups, will help you excel from the first day.</li></ul><p>
Are you ready to own your success and make your mark?</p><p>
Join Renesas. Let&rsquo;s <b>Shape the Future </b>together.</p><p>
Renesas Electronics is an equal opportunity and affirmative action employer, committed to supporting diversity and fostering a work environment free of discrimination on the basis of sex, race, religion, national origin, gender, gender identity, gender expression, age, sexual orientation, military status, veteran status, or any other basis protected by law. For more information, please read our Diversity &amp; Inclusion Statement.</p><p>
We have adopted a hybrid model that gives employees the ability to work remotely two days a week while ensuring that we come together as a team in the office the rest of the time. The designated in-office days are Tuesday through Thursday for innovation, collaboration and continuous learning.</p></div>

Digital Design Engineer

Siemens

<div><p>We are looking for a team member as <b>Field Service Engineer</b> to support our Siemens Turkiye <b>e-Mobility</b> service organization.</p><p></p><p><b>
What part will you play?
</b></p><ul><li>Conducts technical and/or administrative, mainly pre-defined support activities for service operations and delivery.</li><li>
Processes incoming orders, inquiries and/or requests regarding products and/or services.</li><li>
Performs order management for assigned customers, manages and files clients' information in the information system.</li><li>
Supports customer remotely and onsite, and provides 1st level user support in case of arising issues.</li><li>
Drives complex issues and questions to respectively qualified Service Technicians or Service Engineers.</li><li>
Cooperates with clients and sales representatives to clarify orders and issues.
</li><li>Participates in investigating and resolving commercial and/or technical problems.
</li><li>Supports pre-and/or post sales technical product advice for development, implementation and operation of customer solutions.</li></ul><p></p><p><b>
What do I need to qualify for this job?</b></p><ul><li>
Bachelor&rsquo;s degree in Electrical Engineering or a related Engineering field.</li><li>
Fluency in English and Turkish.</li><li>
Previous experience in service organizations is an advantage.</li><li>
Interest in Power BI, digital transformation, and artificial intelligence is considered a plus.</li><li>
Experience in e-Mobility sector is preferred.</li><li>
Valid driver&rsquo;s license required.</li></ul><p></p><p><b><br>
What We Offer?</b></p><div>
<ul><li>Speaking up Culture</li></ul>
<ul><li>Respectful Workplace</li></ul>
<ul><li>Being part of a global work environment</li></ul>
<ul><li>Attractive remuneration package</li></ul>
<ul><li>Excellent recognition tools providing spot awards</li></ul>
<ul><li>Learning &amp; Development opportunities for both personal and professional growth</li></ul>
<ul><li>Leave days for parents and a variety of flexible working models that allow time off for yourself and your family</li></ul>
<ul><li>Creche allowance for mothers</li></ul>
<ul><li>Share matching programs to become a shareholder of Siemens AG</li></ul>
<ul><li>Remote working and remote living flexibility only for relevant positions</li></ul>
<ul><li>Find more benefits here</li></ul>
</div><p><i>
Individual benefits are adapted to meet local legal regulations, the requirements of different job profiles, locations, and individual preferences.</i></p><p></p><p>
At Siemens we are always challenging ourselves to build a better future. We need the most innovative and diverse Digital Minds to develop tomorrow &lsquo;s reality.
</p><p>As Siemens we believe physical barriers are not related to potential. Only the potential matters to us. Therefore, we look forward to receiving applications from candidates with physical barriers and chronic illnesses. We support healthy relationships between candidates with barriers and their colleagues because we believe we can create differences together.</p><p>
Siemens is dedicated to quality, equality, and valuating diversity and we welcome applications that reflect the diversity of the communities within which we work.</p><p>
We are looking forward to receiving your online application. Please ensure you complete all areas of the application form to the best of your ability as we will use the data to review your suitability for the role.</p><p>
Please find more information from our web site:</p><p>
https://new.siemens.com/tr/tr.html</p><p></p><p><br>
#LI-HYBRID</p></div><p></p>

Field Service Engineer (eMobility)

Swissôtel

<div><b>Company Description</b><p><b><br>
Where passion drives life, join us at Accor!</b><br>
<br>
As one of the world&rsquo;s leading hospitality groups, Accor shapes the industry with more than 45 brands, over 5,700 hotels, and more than 10,000 restaurants across 110 countries.</p><p><br>
With a focus on innovation and excellence, Accor invites you to a world where you can develop yourself, feel at home, and make a difference through each brand.<br>
<br>
If you're looking to be part of a global team and set new milestones in your career, join the Accor family and let&rsquo;s shape the future together!</p><p>
Pioneering the art of responsible hospitality connecting cultures, with heartfelt care.</p><p>
✨ Hospitality is a work of heart.<br>
Join us and become a Heartist&reg;.</p><p><b>
Swiss&ocirc;tel The Bosphorus, Istanbul</b></p><p>
As one of Istanbul&rsquo;s most distinguished hotels, Swiss&ocirc;tel The Bosphorus is located in Beşiktaş and has been providing an exceptional five-star luxury accommodation experience since 1991.</p><p>
Featuring 566 rooms and suites, 29 event venues, and 3 grand ballrooms, Swiss&ocirc;tel offers a sophisticated environment for meetings and events, accommodating groups ranging from 5 to 1,200 guests.</p><p>
Besides being a luxury hotel, Swiss&ocirc;tel is also a premier gastronomic destination. You will have the opportunity to advance your career within famous restaurants and bars such as <b>Chalet, 16 Roof, Madhu&rsquo;s and Sabrosa.</b></p><p>
Are you ready to join this esteemed brand and take the next step in your career at Swiss&ocirc;tel?</p><b><br>
Job Description</b><ul><li><p><br>
Monitors, implements, and coordinates daily technical service operations.</p></li><li><p>
Executes and follows up on the operation and maintenance of all technical systems within the facility (building, mechanical, electrical, automation, and infrastructure).</p></li><li><p>
Coordinates engineering department activities and maintenance teams.</p></li><li><p>
Performs scheduled and preventive maintenance checks, identifies faults, ensures repairs are completed, and oversees necessary maintenance work.</p></li><li><p>
Monitors the Building Management System (BMS) and adjusts system settings according to seasonal conditions and instructions from the Chief Engineer.</p></li><li><p>
Coordinates work performed by external contractors, ensuring compliance with hotel standards and supervising execution.</p></li><li><p>
Supervises renovation and technical project works.</p></li><li><p>
Conducts periodic testing, maintenance, and inspections of fire alarm, safety, and firefighting systems, ensuring continuous operational readiness.</p></li><li><p>
Carries out periodic maintenance and inspections of guest areas, rooms, and all mechanical, plumbing, and electrical systems.</p></li><li><p>
Tracks work orders through technical software systems (e.g., Maximo, BMS), resolves deficiencies, and prepares reports.</p></li><li><p>
Identifies material requirements, manages inventory, and places necessary orders.</p></li><li><p>
Continuously improves maintenance programs and updates system records with new equipment data.</p></li></ul><b><br>
Qualifications</b><ul><li><p><br>
Degree or diploma in Electrical Engineering, Electrical and Electronic Engineering.</p></li><li><p>
Previous experience in hotel engineering or facilities management and construction works.</p></li><li><p>
Strong technical knowledge of high standart building systems and equipment.</p></li><li><p>
Leadership and team management skills.</p></li><li><p>
Good problem-solving and organizational abilities.</p></li><li><p>
Ability to work under pressure and handle emergencies.</p></li><li><p>
Proficiency in English (spoken and written).</p></li></ul></div>

Assistant Chief Engineer

BUNQ

<div><div><div><div><h2 class="jobSectionHeader"><b>Ready to get shit done?</b></h2></div><div><div>
At bunq, we're not just building a banking app; we're reshaping how people around the world experience financial freedom. As our Process Automation Engineer, your mission is to build the engine of efficiency at bunq. You'll empower every team to automate their workflows, eliminating repetitive tasks so we can deliver a faster, more reliable, and seamless experience to our users.</div><p></p><p><br>
Up for this?</p><p>
Kick off your application by taking our assessment and find out if bunq is your perfect match!   </p><p></p><p><b><br>
Take Ownership</b></p><p>
As our Process Automation Engineer, you are the catalyst for operational excellence across the company. You'll:</p><ul><li><div>
Identify platform gaps and user blockers, then design and implement solutions to drive automation adoption and capabilities across bunq.</div></li><li><div>
Develop custom software, including n8n nodes (Node.js) and AWS Lambda functions (Python), to expand our platform's power and solve complex automation challenges.</div></li><li><div>
Enable teams to automate independently by providing expert training, workshops, and ongoing support, fostering a company-wide culture of efficiency.</div></li></ul></div></div><div><div><h2 class="jobSectionHeader"><b>
This challenge is perfect for you if</b></h2></div><div><ul><li><div>
You are proficient in both low-code platforms (like n8n or Zapier) and programming languages (Node.js, Python), with a strong grasp of API integrations.</div></li><li><div>
You are a strategic thinker, skilled at using data to analyze problems, identify platform needs, and drive solutions from concept to implementation.</div></li><li><div>
You are a natural teacher and communicator, capable of delivering effective training and managing stakeholder expectations.</div></li><li><div>
You excel at building and maintaining complex automations that are too critical or technically demanding for teams to manage themselves.</div></li><li><div>
You are fluent in English - able to communicate effectively in a global team, ensuring collaboration and clarity across all project stages.</div></li></ul><p></p><p><i><br>
All new hires are subject to Pre-employment Screening (PES), which includes checks conducted by our third-party partner, DISA. This is part of our commitment to a secure and trustworthy workplace</i></p><p></p><p><i><br>
Curious to see how we make life easy? - try the </i><i>bunq app</i><i>, it only takes 5 minutes to sign up.</i></p><p></p><p><b><br>
Your space to perform</b></p><p>
We give you the space and the tools you need to succeed     </p><p>
   Great, international colleagues who share your mindset</p><p>
  &zwj;   Hybrid setup: after 3 months in-office, work 2 days remote, 3 days in-office weekly.</p><div>
   We support growth with bunq Academy and &euro;1500 annual learning budget<br>
<ul><li>️ A Multisport gym card for your health and wellbeing (in Turkey)</li></ul></div><p>
     Flex Benefits: &euro;70 monthly budget via Re: benefit, offering access to 150+ perks tailored to your lifestyle.</p><p>
   Travel expenses are covered whether you come walking or by bike, bus or car (though we prefer green choices   ) (In Turkey)</p><p>
   Digital Nomad Program: After your first year, enjoy up to 20 days per year to work while traveling, combining flexibility with strong team collaboration</p><p>
   We reward tenure with a dedicated travel budget: &euro;1.5k after 2 years and &euro;3k after 4 years to visit another core office.</p><p>
   A MacBook so you can Get Shit Done with us</p><div>
   Delicious lunches from our fabulous in-house chefs with vegan and vegetarian options<br>
<ul><li>️ Private health insurance, just in case</li></ul></div><p>
   Monthly contribution to your phone and internet bills (in Turkey)</p><p>
   Friday drinks and other celebrations - bunq style</p></div></div></div><p></p><div><div><div><div><div><div><br>
Hybrid</div></div></div><div></div><div><div><div><div><div>
Istanbul</div></div></div><div><div><div>
/</div></div><div><div>
Sofia</div></div></div></div></div><div></div><div><div><div>
Technology</div></div></div><div></div><div><div><div><div>
40</div></div><div><div>
hours per week</div></div></div></div></div></div></div></div><div></div>

Process Automation Engineer

Commencis

<div><div>We are looking for a highly motivated and experienced <b>Lead Backend Engineer</b> to join our team.</div>
<div></div>
<div><b>Lead Backend Engineer</b> is responsible for designing, developing, and maintaining scalable backend systems that power our products and services. In this role, you will translate business and product requirements into robust technical solutions, ensuring high performance, reliability, and security across backend services.</div>
<div></div>
<div>As a technical leader, you will collaborate closely with cross-functional teams including frontend developers, DevOps engineers, product managers, and solution architects to design and implement efficient, scalable, and maintainable backend architectures.</div>
<div></div>
<div><b>If you are curious by nature, adaptive, collaborative, and always one step ahead, then join us and be a Commencer!</b></div>
<h3 class="jobSectionHeader"><b>Responsibilities
</b></h3><ul><li>Design, implement, and operate cloud-native AI/ML services that are secure, reliable, and cost-efficient ensuring that they meet the business objectives and adhere to service level agreements (SLA).</li>
<li>Deploy and maintainAI applications on cloud- architecture.</li>
<li>Build retrieval-augmented generation (RAG) stacks: embeddings, vector stores, chunking, and evaluation.</li>
<li>Create MLOps foundations: experiment tracking, model registry, CI/CD for data &amp; models, and Infrastructure-as-Code.
</li><li>Investigate new techniques, tools, and methods that might increase efficiency among engineering &amp; technology and cloud teams, as well as leading execution processes of topics evaluated &amp; planned for roll-out.</li>
<li>Collaborate with other technical leaders and business stakeholders to align all constraints and come up with solutions regarding project/product/initiative outputs.</li>
<li>Be accountable for the reliability and security of cloud infrastructure and services.</li>
<li>Provide visibility of performance, cost, and the security of cloud infrastructure and services.</li>
<li>Drive continuous improvement, continuous delivery, and lean practices within the cloud team.</li>
<li>Keep up to date on modern technologies and trends and advocate for their inclusion within products when it makes sense.</li>
<li>Identify emerging technology solutions that reduce costs, increase efficiencies, enhance capabilities, reduce risk and improve security.</li>
<li>Ensure that all cloud technology applications create a positive customer experience.</li>
</ul><h3 class="jobSectionHeader"><b>Qualifications
</b></h3><ul><li>BS/MS degree in Computer Science, Engineering or a related subject.
</li><li>Proven hands-on software engineering experience.
</li><li>Strong experience in Java development.
</li><li>Strong experience with Spring Framework, preferably Spring Boot.
</li><li>Hands-on experience in designing and developing enterprise-grade backend applications.
</li><li>Solid understanding of microservice architecture and distributed systems.
</li><li>Experience with event-driven architecture and asynchronous integration patterns.
</li><li>Strong knowledge of scalable, resilient and high-availability system design.
</li><li>Solid understanding of object-oriented analysis and design using common design patterns.
</li><li>Experience with RESTful APIs and backend integration patterns.
</li><li>Experience leading highly skilled software engineers and supporting team growth.
</li><li>Ability to coordinate effectively across multiple teams and stakeholders.
</li><li>Strong communication skills in English, both written and spoken.
</li><li>Team Lead and Agile Scrum experience is a strong plus.
</li>
</ul><div></div><h3 class="jobSectionHeader"><b>Preferred Qualifications
</b></h3><ul><li>Experience with containerized environments and CI/CD pipelines.
</li><li>Experience with monitoring, logging and observability tools in distributed systems.
</li><li>Familiarity with cloud-native architectures and modern backend infrastructure.
</li><li>Experience in performance optimization, system reliability and production support.
</li></ul><div><b>Why Commencis?</b></div>
<div></div>
<div>We want people to thrive at Commencis. Here&rsquo;s what Commencers like about working here:</div>
<div></div>
<div><b>Competitive Compensation &amp; Benefits:</b> We offer a competitive salary, private health insurance, pension and retirement plans through a company-backed pension system, meal card, commute compensation, work-from-home support, and a paid birthday off.</div>
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<div><b>Happier Weekdays:</b> We offer flexible working hours, including a remote working option. Enjoy online events, guest speakers, office refreshments, a meeting-light culture, and many more perks to enhance your weekdays.</div>
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<div><b>Never Stop Learning:</b> We support learning and development programs for almost anything. Additionally, we provide access to leading online e-learning platforms like Udemy and various libraries.</div>
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<div><b>Community &amp; Socials:</b> We are a tight-knit community that loves gathering together. Our social activities include happy hours, workshops, a New Year party, breakfast &amp; lunch get-togethers, movie nights, and our Summer Festival.</div>
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<div><b>Open Culture:</b> We maintain a flat organizational structure with a culture of direct and open communication. We value Commencers&rsquo; voices and address any suggestions and questions you may have.</div><br>
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<div><b>About Commencis</b></div>
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<div>Join us in paving the way for a thriving digital society!</div>
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<div>Commencis has more than two decades of expertise in the world of experience design, software engineering and cloud technologies. Our products and solutions are used by leading brands in financial services, insurance, airlines and retail in more than 20 countries.</div>
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<div>We help our clients around the globe to commence their next evolution and pave the way for a thriving digital society. We love discovering what&rsquo;s next. We value collaboration, curiosity, and an open mindset at work.</div>
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<div>If you share the same passion with our fellow Commencers, then let us unleash your world-class potential!</div>
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<div><b>We will process your personal data as part of our recruitment procedures. To find out more, please consult our </b><b>Candidate Privacy Notices</b><b>.</b></div>
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We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.</p></div>

Lead Backend Engineer

Softpos Teknoloji A.Ş.

<div><p>Every day, Global Payments makes it possible for millions of people to move money between buyers and sellers using our payments solutions for credit, debit, prepaid and merchant services. Our worldwide team helps over 3 million companies, more than 1,300 financial institutions and over 600 million cardholders grow with confidence and achieve amazing results. We are driven by our passion for success and we are proud to deliver best-in-class payment technology and software solutions. Join our dynamic team and make your mark on the payments technology landscape of tomorrow.
</p><p></p><p><b>Summary of This Role</b></p><p>
Receives and responds, via telephone, email, chat or SMS to technical customer service requests, inquiries and problems. Utilizes various databases to select the best processing method and explains the solution to the client in order to resolve the inquiry. Maintains an accurate and complete record of all inquires and problems handled. Operates a personal computer, mainframe, software packages and front end programs related to the client.</p><p></p><p><b>
Job Description</b></p><ul><li>
As 2nd level support, handling customer demand (configuration level bugs, service, and information requests) which do not require code change.</li><li>
Delivering support team related work items during implementation phase of the project.</li><li>
Providing application support to customers for general and merchant related issues by remote connection or telephone.</li><li>
For customer demands which required 3rd level support, supporting the process during requirement clarification, testing/verifying and submission of the solution.</li><li>
Providing 2nd level support, for incidents on the services under responsibility of the team.</li><li>
Executing manual/scripted tests before/during and after deployments of the applications.</li><li>
Plan and prioritize work in accordance to Service Level Agreements.</li><li>
Working together with the teammates and customers to define recurring issues to classify as problem, finding root-causes and permanent solutions.</li></ul><p></p><p><b>
Necessary Skills and Experiences</b></p><ul><li>
Bachelor&rsquo;s Degree in Computer, Electrical &amp; Electronics or Industry Engineering, MIS or other relevant departments of universities</li><li>
Familiarity with software development and support processes.</li><li>
Fluent in English (written, spoken - upper intermediate).</li><li>
Familiarity Linux and/or Windows server and shell scripting languages.</li><li>
Database (Oracle, Postgre SQL, SQL Server or others) knowhow.</li><li>
Familiarity with ITSM ticketing tools (Jira or others).</li><li>
Able to work under pressure and meet deadlines.</li><li>
Team player, ability to work in a part of an Application Support Team.</li><li>
Strong analytical mindset, problem solving and strong communication skills.</li><li>
Strong responsibility and ownership attitude, customer(service) oriented mindset is a must.</li></ul><p></p><p><b>
Nice to Have:</b></p><ul><li>
Credit card and payment system knowledge is a big plus.</li><li>
ITSM knowledge, ITIL certification.</li><li>
Experience working in DevOps and Agile culture.</li><li>
Familiarity with deployment methods with CI/CD tools, experience in software configuration and release management.</li><li>
Hands-on experience on software development (Java, .NET) or shell scripting.</li><li>
Know-how in web service integration.</li><li>
Experience in working with global customers or working in a global organization.</li></ul><p></p><p>
Global Payments Inc. is an equal opportunity employer. Global Payments provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex (including pregnancy), national origin, ancestry, age, marital status, sexual orientation, gender identity or expression, disability, veteran status, genetic information or any other basis protected by law. If you wish to request reasonable accommodations related to applying for employment or provide feedback about the accessibility of this website, please contact jobs@globalpay.com.</p></div><p></p>

Application Support Specialist

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