sales manager

marketing manager

restaurant manager

general manager

operations manager

grocery department manager

Deliveroo

<div>Role Level: L3 
HM: Karan Mathur
Recruiter: Chiara Massara<h3 class="jobSectionHeader"> 
About Deliveroo</h3>
Deliveroo is on a mission to change the way people shop and eat. We aim to be the platform customers think of first for groceries and everyday essentials. Our On-Demand Grocery (ODG) division is one of the fastest-growing parts of the business &mdash; built on partnerships with leading grocery retailers to deliver speed, accuracy, and convenience to customers across the UAE. We continue to expand our network of picker-operated stores, investing in our teams and operational capabilities to ensure best-in-class service and continuous improvement in every order we fulfil.<h3 class="jobSectionHeader">
The Role</h3>
The Operations Specialist is a leadership role within Deliveroo&rsquo;s Grocery Field Operations team, responsible for driving performance, consistency, and execution across a cluster of grocery and retail sites. Building on the L1 and L2 responsibilities, this role focuses on managing multiple sites through a team of Senior Operations Associates and Operations Associates.
You&rsquo;ll act as the operational lead for your assigned cluster, ensuring all stores meet performance KPIs, follow standard operating procedures, and deliver exceptional results. This role also plays a key part in scaling new launches, identifying improvement opportunities, and driving strategic projects in collaboration with the central operations team.
The ideal candidate is an analytical and people-focused operator with strong field experience, leadership ability, and a track record of improving site performance in fast-paced retail or dark-store environments.<h3 class="jobSectionHeader">
Key Responsibilities</h3>
1. Cluster &amp; Team Leadership<ul><li>
Oversee a cluster of multiple sites, managing and mentoring Senior Operations Associates and Operations Associates to deliver strong performance outcomes.</li><li>
Conduct regular performance reviews, set clear goals, and provide ongoing coaching, recognition, and feedback.</li><li>
Develop team capability through structured training, field coaching, and performance management.</li><li>
Ensure consistent communication and alignment across sites under your cluster.</li></ul>
2. Performance Management &amp; Optimization<ul><li>
Monitor and analyze key operational KPIs including B10s, picking accuracy, IUNS, rejection rates, and cancellations.</li><li>
Identify performance gaps and root causes, implementing data-driven action plans to improve results.</li><li>
Ensure operational consistency and adherence to Deliveroo standards across all assigned locations.</li><li>
Drive initiatives to enhance picker performance, site productivity, and customer satisfaction.</li></ul>
3. Operational Excellence &amp; Audits<ul><li>
Conduct regular operational audits and store walkthroughs to assess compliance with SOPs and quality standards.</li><li>
Identify opportunities to improve process efficiency, reduce rejections, and enhance picking accuracy.</li><li>
Troubleshoot systemic or recurring issues and coordinate with cross-functional teams to implement sustainable solutions.</li><li>
Ensure new launches within your cluster are well-prepared in terms of staffing, training, and readiness.</li></ul>
4. Stakeholder &amp; Project Management<ul><li>
Act as the primary point of contact for store and partner management teams across your cluster.</li><li>
Collaborate with Supply Chain, Partner Management, and Central Ops to resolve escalations quickly and effectively.</li><li>
Lead local rollouts of new operational processes or initiatives, ensuring clear communication and adoption across your sites.</li><li>
Support the Operations Manager on strategic projects focused on scaling performance, efficiency, and capability.</li></ul>
5. Reporting &amp; Strategic Contribution<ul><li>
Consolidate cluster-level reports on KPIs, insights, and progress against targets for WBR and MBR reviews.</li><li>
Present site performance data and improvement plans to Area and Regional Managers.</li><li>
Contribute to strategic discussions by providing ground-level insights and recommendations for process optimization.</li></ul><h3 class="jobSectionHeader">
Requirements</h3><ul><li>
3&ndash;4 years of experience in grocery, retail, or last-mile operations, with a proven record managing multi-site operations.</li><li>
Experience leading Senior Associates or Team Leads and developing high-performing teams.</li><li>
Strong understanding of grocery operations metrics (B10s, accuracy, IUNS, rejections, cancellations, etc.).</li><li>
Excellent analytical and problem-solving skills with the ability to interpret data and act on insights.</li><li>
Strong stakeholder management and communication skills (written and verbal).</li><li>
Proficient in mobile/tablet applications, dashboards, and operational reporting tools.</li><li>
Valid UAE driving license and own transport (fuel allowance provided).</li><li>
Comfortable working in a fast-paced, field-based environment across multiple locations.</li></ul><h3 class="jobSectionHeader"> 
Benefits &amp; Perks</h3><ul><li>
25 days annual leave + public holidays</li><li>
Comprehensive medical insurance</li><li>
Annual flight allowance</li><li>
Free Deliveroo Plus &amp; partner discounts</li><li>
Enhanced maternity and paternity benefits</li><li>
Regular team events and social activities</li></ul><h3 class="jobSectionHeader">
Workplace &amp; Diversity</h3>
At Deliveroo, our people are at the heart of everything we do. We believe diverse teams make stronger companies, and we&rsquo;re committed to fostering a culture where everyone can thrive.
We make no judgment based on gender, race, religion, or background &mdash; what matters is passion, drive, and impact. We offer competitive benefits supporting health, well-being, and career development, helping every team member succeed both personally and professionally.</div>

Operations Specialist - Grocery

<div>
 
 Role Level: L2
 
 
 
 
 HM: Karan Mathur
 
 
 
 
 Recruiter: Chiara Massara
 
 
 
 
 About Deliveroo
 
 
 
 Deliveroo is on a mission to change the way people shop and eat. We want to be the platform that customers turn to when they think about food and groceries. As part of our rapidly growing On-Demand Grocery (ODG) business, we partner with leading grocery retailers across the UAE to bring customers what they need in as little as 15 minutes &mdash; from last-minute dinner ingredients to household essentials.
 
 
 We&rsquo;re continuously innovating, scaling operations, and building world-class teams to ensure exceptional accuracy, speed, and service across our growing network of picker-operated sites.
 
 
 
 The Role
 
 
 
 The
 
 Senior Operations Associate
 
 plays a key role in managing daily operations across multiple grocery and retail sites. Building on the Associate responsibilities, this role adds a layer of leadership and strategic accountability &mdash; overseeing site-level execution, developing Operations Associates, and ensuring consistent operational excellence across all assigned partners. The ideal candidate is hands-on, detail-oriented, and data-driven, with strong people management and problem-solving skills. This role requires time on-ground across stores, providing guidance, training, and performance tracking, while working closely with central and partner management teams.
 
 
 
 Key Responsibilities
 
 
 
 <ul>
 <li>
 Team Leadership &amp; Performance Management
 </li>
 <li>
 Lead and develop a team of Operations Associates, providing coaching, feedback, and regular performance reviews.
 </li>
 <li>
 Monitor site KPIs (B10s, picking accuracy, fulfillment rates, cancellations) and ensure action plans are in place to meet targets.
 </li>
 <li>
 Recognize strong performance and address underperformance through clear guidance and follow-ups.
 </li>
 <li>
 Foster a culture of accountability, continuous learning, and high performance across the field team.
 </li>
 <li>
 Operational Oversight
 </li>
 <li>
 Oversee daily store operations across multiple locations, ensuring compliance with Deliveroo SOPs and service standards.
 </li>
 <li>
 Conduct regular site visits to monitor store performance, identify operational issues, and support quick resolution.
 </li>
 <li>
 Ensure pickers and Associates follow substitution, picking, and fulfillment processes accurately and consistently.
 </li>
 <li>
 Identify training needs, process gaps, and resource requirements, escalating where necessary.
 </li>
 <li>
 Audits &amp; Action Planning
 </li>
 <li>
 Conduct regular operational audits across sites to identify inefficiencies and risks.
 </li>
 <li>
 Develop site-specific action plans in collaboration with Associates, store teams, and central operations.
 </li>
 <li>
 Implement corrective measures to drive performance improvements and reduce operational errors.
 </li>
 <li>
 Reporting &amp; Stakeholder Management
 </li>
 <li>
 Act as the main point of contact for site-level escalations and operational issues.
 </li>
 <li>
 Prepare weekly and monthly reports summarizing site performance, insights, and KPI trends.
 </li>
 <li>
 Communicate clearly with internal stakeholders (Central Ops, Partner Management, Supply Chain) to ensure alignment and visibility of progress.
 </li>
 <li>
 Data-Driven Improvement &amp; Project Support
 </li>
 <li>
 Analyze performance data to identify trends, recurring issues, and areas for improvement.
 </li>
 <li>
 Support in the rollout of new operational initiatives, process improvements, and pilot programs across grocery partners.
 </li>
 <li>
 Collaborate with central teams on strategic projects aimed at improving site efficiency and picker performance.
 
 
 </li>
 </ul>
 
 Requirements
 
 
 
 <ul>
 <li>
 2&ndash;3 years&rsquo; experience in grocery, retail, or dark-store operations, ideally in a multi-site role.
 </li>
 <li>
 Proven experience managing people and driving performance across operational teams.
 </li>
 <li>
 Strong analytical and problem-solving skills, with the ability to turn data insights into practical actions.
 </li>
 <li>
 Excellent communication skills (written and verbal) and strong stakeholder management ability.
 </li>
 <li>
 Proficiency with mobile/tablet tools, dashboards, and basic troubleshooting of store hardware.
 </li>
 <li>
 Must have a valid UAE driving license and own transport (fuel allowance provided).
 </li>
 <li>
 Comfortable working in a fast-paced, field-based environment across multiple store locations.
 
 
 </li>
 </ul>
 
 Benefits &amp; Perks
 
 
 
 <ul>
 <li>
 25 days annual leave + public holidays
 </li>
 <li>
 Comprehensive medical insurance
 </li>
 <li>
 Annual flight allowance
 </li>
 <li>
 Free Deliveroo Plus subscription and partner discounts
 </li>
 <li>
 Enhanced maternity &amp; paternity benefits
 </li>
 <li>
 Regular team events and social activities
 
 
 </li>
 </ul>
 
 Workplace &amp; Diversity
 
 
 
 At Deliveroo, we believe our people are at the heart of everything we do. We&rsquo;re committed to building a workplace that celebrates diversity and ensures equal opportunities for all. We make no judgments based on gender, race, religion, or background &mdash; we value passion, ownership, and the drive to make an impact.
 
 
 We offer competitive benefits across well-being, financial security, and career growth, helping every member of our team thrive both personally and professionally.
</div>

Senior Operations Associate - Grocery

<div><h3 class="jobSectionHeader">Role Level: L2 
HM: Karan Mathur</h3>
Recruiter: Chiara Massara 
 
About Deliveroo
Deliveroo is on a mission to change the way people shop and eat. We want to be the platform that customers turn to when they think about food and groceries. As part of our rapidly growing On-Demand Grocery (ODG) business, we partner with leading grocery retailers across the UAE to bring customers what they need in as little as 15 minutes &mdash; from last-minute dinner ingredients to household essentials.
We&rsquo;re continuously innovating, scaling operations, and building world-class teams to ensure exceptional accuracy, speed, and service across our growing network of picker-operated sites.<h3 class="jobSectionHeader">
The Role</h3>
The Senior Operations Associate plays a key role in managing daily operations across multiple grocery and retail sites. Building on the Associate responsibilities, this role adds a layer of leadership and strategic accountability &mdash; overseeing site-level execution, developing Operations Associates, and ensuring consistent operational excellence across all assigned partners. The ideal candidate is hands-on, detail-oriented, and data-driven, with strong people management and problem-solving skills. This role requires time on-ground across stores, providing guidance, training, and performance tracking, while working closely with central and partner management teams.<h3 class="jobSectionHeader">
Key Responsibilities</h3>
1. Team Leadership &amp; Performance Management<ul><li>
Lead and develop a team of Operations Associates, providing coaching, feedback, and regular performance reviews.</li><li>
Monitor site KPIs (B10s, picking accuracy, fulfillment rates, cancellations) and ensure action plans are in place to meet targets.</li><li>
Recognize strong performance and address underperformance through clear guidance and follow-ups.</li><li>
Foster a culture of accountability, continuous learning, and high performance across the field team.</li></ul>
2. Operational Oversight<ul><li>
Oversee daily store operations across multiple locations, ensuring compliance with Deliveroo SOPs and service standards.</li><li>
Conduct regular site visits to monitor store performance, identify operational issues, and support quick resolution.</li><li>
Ensure pickers and Associates follow substitution, picking, and fulfillment processes accurately and consistently.</li><li>
Identify training needs, process gaps, and resource requirements, escalating where necessary.</li></ul>
3. Audits &amp; Action Planning<ul><li>
Conduct regular operational audits across sites to identify inefficiencies and risks.</li><li>
Develop site-specific action plans in collaboration with Associates, store teams, and central operations.</li><li>
Implement corrective measures to drive performance improvements and reduce operational errors.</li></ul>
4. Reporting &amp; Stakeholder Management<ul><li>
Act as the main point of contact for site-level escalations and operational issues.</li><li>
Prepare weekly and monthly reports summarizing site performance, insights, and KPI trends.</li><li>
Communicate clearly with internal stakeholders (Central Ops, Partner Management, Supply Chain) to ensure alignment and visibility of progress.</li></ul>
5. Data-Driven Improvement &amp; Project Support<ul><li>
Analyze performance data to identify trends, recurring issues, and areas for improvement.</li><li>
Support in the rollout of new operational initiatives, process improvements, and pilot programs across grocery partners.</li><li>
Collaborate with central teams on strategic projects aimed at improving site efficiency and picker performance.</li></ul><h3 class="jobSectionHeader">
Requirements</h3><ul><li>
2&ndash;3 years&rsquo; experience in grocery, retail, or dark-store operations, ideally in a multi-site role.</li><li>
Proven experience managing people and driving performance across operational teams.</li><li>
Strong analytical and problem-solving skills, with the ability to turn data insights into practical actions.</li><li>
Excellent communication skills (written and verbal) and strong stakeholder management ability.</li><li>
Proficiency with mobile/tablet tools, dashboards, and basic troubleshooting of store hardware.</li><li>
Must have a valid UAE driving license and own transport (fuel allowance provided).</li><li>
Comfortable working in a fast-paced, field-based environment across multiple store locations.</li></ul><h3 class="jobSectionHeader">
Benefits &amp; Perks</h3><ul><li>
25 days annual leave + public holidays</li><li>
Comprehensive medical insurance</li><li>
Annual flight allowance</li><li>
Free Deliveroo Plus subscription and partner discounts</li><li>
Enhanced maternity &amp; paternity benefits</li><li>
Regular team events and social activities</li></ul><h3 class="jobSectionHeader">
Workplace &amp; Diversity</h3>
At Deliveroo, we believe our people are at the heart of everything we do. We&rsquo;re committed to building a workplace that celebrates diversity and ensures equal opportunities for all. We make no judgments based on gender, race, religion, or background &mdash; we value passion, ownership, and the drive to make an impact.
We offer competitive benefits across well-being, financial security, and career growth, helping every member of our team thrive both personally and professionally.</div>

CART SUPERMARKET LLC

Job Summary: We are seeking a dynamic and experienced HR Executive to manage day-to-day human resource operations at our Dubai-based hypermarket. The role involves handling recruitment, employee onboarding, payroll coordination, labor law compliance (UAE), and fostering a positive workplace culture. The ideal candidate will have experience in a retail or fast-paced environment in the UAE.Key Responsibilities:Recruitment &amp; Onboarding&middot; Coordinate recruitment for frontline retail staff including cashiers, merchandisers, packers, bakers and supervisors.Collaborate with department heads to determine current and future hiring needs.&middot;Manage job postings, interviews, and offer rollouts in compliance with UAE labor laws.&middot;Conduct onboarding and induction for new hires.Employee Records &amp; HR Administration&middot; Maintain accurate employee records and personal files in line with UAE labor regulations.&middot; Track and manage attendance, shift schedules, and leave balances using HR systems.&middot; Support monthly payroll processing by ensuring timely and accurate data.Employee Relations &amp; WelfareAct as the first point of contact for employee queries and grievances.&middot;Ensure smooth day-to-day HR support on the shop floor.&middot;Organize employee engagement and welfare activities tailored to a diverse workforce.Compliance &amp; LegalEnsure full compliance with UAE Labor Law, including visa, EID, medical, WPS, EoSB, etc.&middot; Coordinate with PRO for visa processing, renewals, and cancellations.&middot;Maintain up-to-date knowledge of legal and regulatory changes affecting HR.Training &amp; Development&middot; Assist in identifying staff training needs and coordinating sessions with external or internal trainers.&middot;Maintain a training calendar and records.Qualifications:&middot; Bachelor&rsquo;s degree in Human Resource Management or related field.&middot;2&ndash;4 years of HR experience in the UAE, preferably in retail or hospitality.&middot;Strong understanding of UAE Labor Law and retail HR practices.&middot;Proficient in MS Office and HRMS platforms.&middot;Fluent in English &amp; Hindi; knowledge of Arabic, or other languages is a plus.Skills &amp; Attributes:&middot; Excellent interpersonal and communication skills.&middot;Culturally sensitive with the ability to work with a diverse workforce.&middot;Problem-solving mindset with attention to detail.&middot;Ability to multitask and thrive in a high-pressure environment.Compensation &amp; Benefits:&middot;Competitive salary (AED-based)&middot;Health Insurance&middot;Visa &amp; Air Ticket&middot;Annual Leave as per UAE law&middot;Staff Discounts &amp; Incentives&middot;Opportunities for career growthJob Type: Full-timePay: AED3,500.00 - AED6,000.00 per month

HR Executive-Super Market

TAMIL MART

An individual responsible for managing the overall functioning of the store in UAE .(SALES,MANPOWER HANDLING,PRODUCT MERCHANDISING, WASTAGE CONTROL,REPORTS,INVENTORY CONTROL,ETC).Desired Candidate Profile:DEGREE /DIPLOMA WITH MIN 3YR EXP IN SUPERMARKET.IMMEDIATE JOINING.GOOD KNOWLEDGE IN MS EXCEL AND POS.TAMIL n ENGLISH SPEAKING Must.Hindi added advantage.salary+ food &amp; accommodation will be provided.Salary mentioned not included Food &amp; accomodationJob Types: Full-time, PermanentPay: AED1,800.00 - AED2,000.00 per monthEducation:<ul><li>Bachelor's (Preferred)</li></ul>Experience:<ul><li>supermarket: 1 year (Required)</li></ul>Language:<ul><li>TAMIL (Required)</li></ul>Location:<ul><li>Dubai (Preferred)</li></ul>

Supermarket In-charge

<div>
 
 Role Level: L1
 
 
 
 
 HM: Karan Mathur
 
 
 
 
 Recruiter: Chiara Massara
 
 
 
 
 Deliveroo
 
 
 
 Deliveroo is on a mission to change the way that people shop and eat. We want to be the platform that people turn to whenever they think about food or groceries. We continue to operate in a competitive marketplace but have achieved so much over the past year, including significant growth in our HOP, Grocery, Editions, Signature &amp; Plus businesses.
 
 
 We continue to innovate and challenge ourselves on what we should deliver next to achieve our mission. We are investing and building out teams to help us launch new innovative products. It's an exciting time to join and while we have made great progress, we are just getting started!
 
 
 
 Deliveroo ODG
 
 
 
 Deliveroo&rsquo;s ODG (On-Demand Grocery) business works closely with leading grocery partners across the UAE to power ultra-fast delivery through a network of picker-operated stores. These picker sites are the backbone of our grocery operations, combining technology, process excellence, and strong partnerships to ensure customers get what they ordered, on time, every time.
 
 
 
 The Role
 
 
 
 The
 
 Operations Associate
 
 plays a key role in supporting daily in-store operations across Deliveroo&rsquo;s grocery and retail partner network. This is a hands-on field role focused on ensuring operational excellence, improving picker performance, and maintaining high service standards across multiple sites.
 
 
 The ideal candidate is proactive, detail-oriented, and comfortable working in fast-paced retail or dark-store environments. You&rsquo;ll work closely with pickers, site teams, and the central operations function to ensure flawless execution on-ground.
 
 
 
 Key Responsibilities
 
 
 
 <ul>
 <li>
 Performance Monitoring: Regularly assess site performance using key metrics such as B10s, rejections, missing items, and cancellations. Identify issues affecting accuracy and fulfillment efficiency.
 </li>
 <li>
 Root Cause Analysis: Investigate performance issues, document findings, and implement corrective actions to prevent recurrence.
 </li>
 <li>
 On-Site Training: Train and upskill pickers on Deliveroo&rsquo;s SOPs, focusing on substitution handling, order prioritization, picking accuracy, and customer-first execution.
 </li>
 <li>
 Action Plan Development: Create site-specific action plans to improve store KPIs. Outline findings, proposed solutions, and support required from stakeholders.
 </li>
 <li>
 Documentation &amp; Reporting: Maintain records of site visits, issues, solutions implemented, and performance feedback. Share periodic updates with central operations and partner management teams.
 </li>
 <li>
 Hardware &amp; Tech Support: Conduct regular checks on store tablets, printers, and SIMs. Troubleshoot or escalate hardware issues to ensure seamless live operations.
 </li>
 <li>
 Collaboration with Store Staff: Work closely with partner store managers and staff to ensure proper stock availability, item accuracy, and efficient order preparation.
 
 
 </li>
 </ul>
 
 Requirements
 
 
 
 <ul>
 <li>
 Experience: 1&ndash;2 years in grocery, retail, or delivery operations.
 </li>
 <li>
 Skills: Strong problem-solving and communication skills, high attention to detail, and the ability to work independently in fast-paced environments.
 </li>
 <li>
 Technical: Familiarity with mobile/tablet apps and basic troubleshooting.
 </li>
 <li>
 Transport: Valid UAE driving license and own car.
 </li>
 <li>
 Physical: Ability to be on-site at multiple store locations for extended periods.
 
 
 </li>
 </ul>
 
 Workplace &amp; Diversity
 
 
 
 At Deliveroo, we know that people are the heart of the business and we prioritise their welfare. We offer a wide range of competitive benefits in areas including health, family, finance, community, convenience, growth and relocation.
 
 
 We believe a great workplace represents the world we live in and how beautifully diverse it can be. That means we have no judgment when it comes to any one of the things that make you who you are - your gender, race, sexuality, religion or a secret aversion to coriander. All you need is a passion for (most) food and a desire to be part of one of the fastest growing startups in an incredibly exciting space.
</div>

Operations Associate - Grocery

Maakdeal Real estate LLC

Job Title: Cook cum Driver Location: [Downtown Dubai, UAE] Employment Type: Full-time / Live-in / Live-out (as applicable) Person with own visa will be given preference Job Summary:The Cook cum Driver will be responsible for preparing and cooking meals as per the family&rsquo;s or company&rsquo;s preferences and managing daily driving duties, including transportation of family members, guests, or goods. The role requires reliability, discretion, and a high level of hygiene and safety awareness.Key Responsibilities:Cooking Duties:<ul><li>Prepare and cook meals (breakfast, lunch, dinner, and snacks) as per assigned menus or dietary requirements.</li><li>Ensure cleanliness and organization of the kitchen and all utensils.</li><li>Plan grocery lists and purchase fresh ingredients as required.</li><li>Maintain proper food storage and ensure hygiene standards are strictly followed.</li><li>Prepare beverages, serve guests, and assist during events or gatherings if needed.</li></ul>Driving Duties:<ul><li>Safely drive employer, family members, guests, or staff to destinations as directed.</li><li>Maintain the vehicle in clean and excellent condition at all times.</li><li>Monitor routine maintenance (oil, tires, servicing, registration, etc.).</li><li>Adhere to traffic laws and safety regulations.</li><li>Handle errands such as grocery shopping, deliveries, and pickups when required.</li></ul>Qualifications and Skills:<ul><li>Proven experience as a cook and driver (preferably in a private household or hospitality setup).</li><li>Valid UAE driving license (light vehicle).</li><li>Good knowledge of UAE roads and traffic regulations.</li><li>Ability to manage time efficiently and handle multiple responsibilities.</li><li>Familiarity with different cuisines (Arabic, Asian, Continental, etc.) is an advantage.</li><li>Good communication skills in English (knowledge of Arabic or Hindi/Urdu is a plus).</li><li>Trustworthy, polite, and well-groomed.</li></ul>Job Type: Full-timePay: AED1,500.00 - AED3,000.00 per month

Cook cum Helper

Explore 2125+ Grocery department manager in Dubai this October. Find roles across top companies and apply now to boost your career.

2125 grocery department manager jobs IN Dubai

Operations Specialist - Grocery

Senior Operations Associate - Grocery

Senior Operations Associate - Grocery

HR Executive-Super Market

Supermarket In-charge

Operations Associate - Grocery

Cook cum Helper