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group sales manager

The First Group

The Cluster Sales Manager Groups will be responsible for driving group sales performance across The First Group Hospitality portfolio, which includes 8 hotels under renowned franchised brands such as Wyndham, IHG, and Marriott. This role oversees both proactive and reactive sales for MICE and Leisure groups, ensuring maximum revenue generation, strong client relationships, and consistent brand representation across all hotel levels. Key Responsibilities: <ul> <li>Develop and implement effective sales strategies to achieve group revenue targets across the cluster.</li> <li>Handle both proactive sales (new business development) and reactive sales (incoming leads and RFPs).</li> <li>Manage all aspects of MICE and Leisure group segments, ensuring timely communication, proposals, and conversions.</li> <li>Build and maintain strong relationships with key travel agents, DMCs, corporate clients, and event organizers.</li> <li>Collaborate closely with Revenue, Marketing, and Operations teams to optimize business opportunities and group performance.</li> <li>Conduct regular market analysis to identify trends, competitors, and new opportunities.</li> <li>Prepare sales reports, forecasts, and performance reviews for management.</li> <li>Represent the hotels at trade shows, exhibitions, and client events to enhance brand visibility.</li> <li>Maintain consistency in brand standards and service delivery across all properties.</li> <li>Train and support property-based sales teams to ensure alignment with cluster strategies.</li> </ul>

Cluster Sales Manager Groups

Marriott International

<div>Additional Information 
Job Number25166312 
Job CategorySales &amp; Marketing 
LocationMarriott Hotel Al Jaddaf Dubai, Oud Metha Road, Dubai, United Arab Emirates, United Arab Emirates, 122273 
ScheduleFull Time 
Located Remotely?N 
Position Type Management<div><div> 
JOB SUMMARY 
Functions as the business leader of the property&rsquo;s Catering Sales Department and manages the property's reactive and proactive catering sales efforts. Shares responsibility for achieving revenue goals, guest and associate satisfaction and the financial performance of the department. Implements the brand&rsquo;s service strategy and applicable brand initiatives in all aspects of the sales process. Provides day to day leadership to a team of on-property catering sales associates. Partners with key stakeholders within Area Sales to receive warms leads for more in-depth qualification of the business for the property. Partners with Event Management and hotel operations to sell products and services that the hotel has the ability to successfully execute. Verifies a seamless turnover from sales to operations and back to sales while consistently delivering a high level of service. Maintains accountability for verifying that the team maximizes revenue opportunities by up-selling and accurately forecasting (e.g., catering and group rooms) for all events. 
CANDIDATE PROFILE 
Education and Experience 
Required:
<ul><li>2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 4 years experience in the sales and marketing or related professional area.</li></ul>
OR
<ul><li>4-year bachelor's degree in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 2 years experience in the sales and marketing or related professional area.</li></ul> 
Preferred:
<ul><li>4 year college degree.</li></ul> 
CORE WORK ACTIVITIES 
Managing Sales Activities
<ul><li>Manages the catering sales efforts for the hotel including local and group/convention business.</li></ul>
<ul><li>Solicits/books local catering business and develops group business.</li></ul>
<ul><li>Develops and manages catering sales revenue and operation budgets, and provides forecasting reports.</li></ul>
<ul><li>Works with the management team to create and implement a catering sales/marketing plan addressing revenue, customers and market.</li></ul>
<ul><li>Develops menus that drive sales.</li></ul>
<ul><li>Assists with selling, implementation and follow-through of catering promotions.</li></ul>
<ul><li>Executes and supports Marriott&rsquo;s Customer Service Standards and hotel&rsquo;s Brand Standards.</li></ul>
<ul><li>Executes and supports the operational aspects of business booked (e.g., generating proposal, writing contract, customer correspondence).</li></ul>
<ul><li>Participates in and practices daily service basics of the brand (e.g.,, Marriott Hotels &amp; Resorts (MHR) Spirit to Serve Daily Basics, Renaissance Hotels and Resorts (RHR) Savvy Service Basics, Courtyard, SpringHill Suites, Fairfield Inn Basics of the Day, Residence Inn Daily Huddle, or TownePlace Suites Morning Meeting).</li></ul>
<ul><li>Coordinates and deploys catering sales resources on-property to establish pull-through and sustainment of catering sales strategies and selling solutions. Develops a close working relationship with operations to execute strategies at the hotel level.</li></ul>
<ul><li>Verifies that the property implements a seamless turnover from sales to operations and back to sales while consistently delivering high level of service.</li></ul>
<ul><li>Monitors the effective resolution of guest issues that arise as a result of the sales process by creating mechanisms to channel issues to property leadership and/or other appropriate stakeholders.</li></ul>
<ul><li>Maintains successful performance by increasing revenues, controlling expenses and providing a return on investment for the owner and Marriott International.</li></ul>
<ul><li>Implements the brand&rsquo;s service strategy and applicable brand initiatives in all aspects of the sales process.</li></ul>
<ul><li>Performs other duties, as assigned, to meet business needs.</li></ul> 
Building Successful Relationships
<ul><li>Interacts effectively with guests/clients, sales and kitchen, vendors, competitors, local community, catering associations and other hotel departments in order to monitor guest satisfaction.</li></ul>
<ul><li>Executes exemplary customer service to drive customer satisfaction and loyalty by assisting the customer and monitoring their satisfaction before and during their program/event.</li></ul>
<ul><li>Serves the customer by understanding their needs and recommending the appropriate features and services that best meet their needs and exceed their expectations, while building a relationship and loyalty to Marriott.</li></ul>
<ul><li>Gains understanding of the hotel&rsquo;s primary target customer and service expectations; serves the customer by understanding their business, business issues and concerns, to offer better business solution both prior to, and during the program/event.</li></ul>
<ul><li>Partners with key stakeholders within Area Sales to receive warms leads for more in-depth qualification of the business for the property.</li></ul>
<ul><li>Partners with Event Management and hotel operations to sell products and services that the hotel has the ability to successfully execute.</li></ul> 
Leadership
<ul><li>Manages and directs the on-property catering sales managers to achieve hotel revenue goals by proactively targeting current and new high value accounts in the market and implementing effective catering sales deployment strategies to grow market share.</li></ul>
<ul><li>Partners with Human Resources (HR) to attract, develop and retain the right people in order to support the strategic priorities of the market.</li></ul>
<ul><li>Creates effective structures, processes, jobs and performance management systems are in place.</li></ul>
<ul><li>Sets goals and expectations for direct reports using the Leadership Performance Process (LPP), align performance and rewards, addresses performance issues and holds staff accountable for successful results.</li></ul>
<ul><li>Forecasts talent needs and manages talent acquisition strategy with HR to minimize lost time due to turnover.</li></ul>
<ul><li>Keeps an active list of the competition&rsquo;s best sales people and executes a recruitment and acquisition plan with HR.</li></ul>
<ul><li>Supports tools and training resources to educate sales associates on winning catering solutions.</li></ul>
<ul><li>Champions leadership development and workforce planning priorities by assessing, selecting, retaining and developing diverse, high-caliber talent that can lead the organization today and strengthen the leadership bench for the future; continues to upgrade the sales &amp; marketing talent; works with HR to anticipate future talent needs based on business growth plans.</li></ul>
<ul><li>Identifies, trains and mentors catering sales associates.</li></ul>
<ul><li>Transfers functional knowledge and develop catering sales skills of other discipline managers.</li></ul>
<ul><li>Shares responsibility for achieving revenue goals, guest and associate satisfaction and the financial performance of the department.</li></ul>
<ul><li>Provides day to day leadership to a team of on-property catering sales associates.</li></ul></div><div> 
</div>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of &ldquo;Wonderful Hospitality. Always.&rdquo; by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that&rsquo;s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you. 
<div>
</div><div>JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you&rsquo;re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand&rsquo;s namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you&rsquo;ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That&rsquo;s The JW Treatment&trade;. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</div></div></div>

Director of Catering Sales

Anantara

<div>Company Description 
A luxury hospitality brand for modern travellers, Anantara connects guests to genuine places, people and stories through personal experiences and providing heartfelt hospitality in the world's most exciting destinations. From pristine islands and tropical beaches to cosmopolitan cities, tranquil deserts and lush jungles, Anantara welcomes guests for journeys rich in discovery. 
Job Description 
KEY DUTIES AND RESPONSIBILITIES
Please note that this is not an exhaustive list of everything that needs to be done. Anantara employees always find new ways to look after the business, their guests, and their colleagues. Within this, the key responsibilities for this position are:<ul><li>
Ensure that you fully understand the business strategy and positioning of the Anantara brand, and that you are able to effectively articulate this positioning in the marketplace. This is a responsibility of ALL sales professionals, regardless of their responsibility level.</li><li>
Maintain a personal up-to-date knowledge on all Anantara product and service offerings, and the products, services, rates and new developments of key competitors, and an awareness of general industry trends.</li><li>
Understand the relative importance and priority of the current account base, so that personal efforts can be directed accordingly.</li><li>
Support the development of new client contacts and the maintenance of detailed information on the potential revenues from these accounts.</li><li>
Achieve all personal financial and non-financial objectives, working with department leadership to ensure these objectives are met.</li><li>
Take responsibility for your own professional development including strong financial literacy and negotiation skills, and strong face-to-face selling skills needed to become a future Sales Leader for Anantara.</li><li>
Maintain accurate management status reporting on business results, and associated action planning.</li><li>
Practice effective cost control and adhere to internal procedures for approval of expenditure</li><li>
Actively participate in client familiarization trips, site inspections, sales trips and roadshows as required to meet the sales targets of the hotel.</li><li>
Liaise effectively with all operational colleagues, providing support and information to ensure accurate delivery of our promise. In particular this includes Front Office, Reservations, and Events colleagues.</li><li>
Drive opportunities to upsell and cross-sell Anantara products</li><li>
Maintain a full working knowledge of the IT support tools used in the world of sales today, including sales-specific software, property PMS, the Microsoft Office toolset</li><li>
Ensure that all paperwork associated with the work of the department is processed quickly and efficiently, including letters, emails, contracts and reports.</li><li>
Assist in establishing and maintaining client databases, and using those databases in promotions and marketing campaigns</li><li>
Provide all assistance to guests and clients in a proactive, professional and friendly manner</li></ul>
#LI-MH1</div>

Sales Coordinator - Groups

Encore

<div>
 
 Key Job Responsibilities
 
 
 
 
 Revenue Generation
 
 
 
 <ul>
 <li>
 Drive Results by establishing sales objectives through forecasting and developing quotas for all team members.
 </li>
 <li>
 Maximise revenue opportunity for assigned customers by creating effective strategies for per-event revenue growth, including upsell and cross-sell opportunities.
 </li>
 <li>
 Assist with creating high-end, large event, advanced technology solutions for Encore&rsquo;s existing and potential customers.
 </li>
 <li>
 Assist with preparing and delivering compelling presentations that convey the value of Encore and effectively solve customer challenges.
 </li>
 <li>
 Attend site visits, pre-conference planning meetings, and appropriate venue meetings as necessary to support the customer event experience.
 </li>
 <li>
 Effectively collaborate with vendors and other departments/divisions of the company to capture and service events.
 </li>
 <li>
 Understand event cost structure and incorporate into solution designs according to established profitability guidelines.
 
 
 </li>
 </ul>
 
 Relationship Management
 
 
 
 <ul>
 <li>
 Deliver World-Class Service by cultivating and maintaining relationships with customers, venue personnel and various Encore supporting functions and departments.
 </li>
 <li>
 Thoroughly research and understand customer history and previous experiences, in order to create more personalised customer experiences.
 </li>
 <li>
 Value People by attending customer meetings, understanding their goals and responding to their questions, concerns, and challenges.
 </li>
 <li>
 Actively refer and guide customers through the Encore network, leveraging your contact to secure additional opportunities with existing customers.
 
 
 </li>
 </ul>
 
 Sales Accountability
 
 
 
 <ul>
 <li>
 Hold sales team accountable to maintaining a healthy pipeline at all times that ensures achievement of established revenue targets.
 </li>
 <li>
 Ensure all known opportunities are in CRM and completely accurate and updated at all times.
 </li>
 <li>
 See the Big Picture by leading the sales forecasting efforts at home location(s), ensuring they are accurate and submitted timely.
 </li>
 <li>
 Learn, adopt and train team on all SOPs related to the role and any new initiatives/programmes that are implemented; ensure full team compliance with established SOPs.
 </li>
 <li>
 Maintain knowledge of new product/service offerings and emerging technology supporting meetings and events; ensure team members are appropriately trained and competent/confident on available solutions.
 </li>
 <li>
 Create and present information and reports, as needed, to senior management related to performance, pipeline, forecasting, etc.
 
 
 </li>
 </ul>
 
 People Development
 
 
 
 <ul>
 <li>
 Effectively manage the performance of the sales team, and direct work and tasks towards achieving the organisation&rsquo;s goals and objectives.
 </li>
 <li>
 Value People by promoting a culture of high performance, accountability and continuous improvement that values learning and a commitment to quality.
 </li>
 <li>
 Motivate and energise team members to make proactive decisions in all communications with customers.
 </li>
 <li>
 Address employee concerns or conflict, maintain adequate staffing levels, and facilitate team development and sales mentorship.
 </li>
 <li>
 Serve as the resident expert on the team, providing guidance and support to other team members for large events.
 </li>
 <li>
 Ensure the team receives and participates in all relevant sales training and participates in any regional or national sales communication programs.
 
 
 </li>
 </ul>
 
 Do the right thing
 
 by promoting a culture of health and safety, and ensures safe working environment and practices across the cluster
</div>

Cluster Sales Manager

MOVENPICK

The Role<ul> <li>Under the general guidance and supervision of the Cluster Director of Sales and Marketing, implements all sales activities and maximizes business opportunities in his / her specific area of responsibility.</li> <li>To develop in conjunction with the Cluster Director of Sales &amp; Marketing structures, timely, achievable personal business plan.</li> <li>To drive, manage and maintain robust positive relations with all travel trade key accounts and business partners of Accor and the hotel.</li> <li>Generates and maintains customers of travel trade segment through various sales activities (face to face sales calls, telephone calls, entertainment)</li> <li>Maintains a high level of exposure for the hotel through direct sales, telephone and written communications.</li> <li>Ensures comprehensive and complete coverage of own portfolio covering all departments and accounts management for a comprehensive client servicing, achieving targets and maximum productivity.</li> <li>Provide service that is sincere, warm and enthusiastic, ensuring guests &amp; colleague s satisfaction at all times.</li> <li>Take time to familiarise yourself with all guests and colleagues, and be committed to service excellence.</li> <li>To promote efficiency, confidence, courtesy and an extremely high standard of social skills.</li> <li>To generally promote and ensure good inter-departmental relations</li> <li>To display a pleasant manner and positive attitude at all times and to promote a good company image to guests and colleagues.</li> <li>To demonstrate pride in the workplace and personal appearance at all times when representing the hotel thus identifying a high level of commitment.</li> <li>Maintains the highest standards of professionalism, ethics and attitude towards all hotel guests, clients, and Heartist.</li> <li>Maintains professional business confidentiality.</li> <li>To adhere to Company and Hotel rules and regulations at all times.</li> <li>Flexible to adapt to sudden increase in working hours as per business needs.</li> </ul>

Cluster Sales Manager - Corporate & Long Stay

Chalhoub Group

<div>INSPIRE | EXHILARATE | DELIGHT
For over seven decades, Chalhoub Group has been a partner and creator of luxury experiences in the Middle East. In its pursuit to excel as a hybrid luxury retailer, the Group has curated a portfolio of over 10 owned brands and strengthened its distribution and marketing expertise for over 400 international names across luxury fashion, beauty, jewellery, watches, eyewear, and art de vivre categories.
Every step at Chalhoub Group is taken to build a future where luxury dreams become reality &mdash; bridging cultures and crafting memorable experiences for our consumers. Be it by constantly reinventing itself, committing to innovation, or embracing new technologies, the Group is shaping the future of luxury retail. It delivers seamless omnichannel experiences across more than 950 stores, online platforms, and mobile apps. Driving this innovation journey is The Greenhouse &mdash; the Group&rsquo;s innovation hub, incubator, and accelerator for startups and emerging businesses, regionally and globally.
Chalhoub Group fosters a people-at-heart culture rooted in diversity, equity, and inclusion, and a workplace catalysed by forward thinking and future-proofing. Today, it brings together over 16,000 talented professionals across eight countries in the Middle East, with a presence in LATAM. Their collective efforts have earned the Group the Great Place to Work certification in several markets.
Sustainability is at the core of the Group&rsquo;s strategy, guided by a clear commitment to people, partners, and the planet. Chalhoub Group is proud to be a member of the United Nations Global Compact, a signatory of the Women&rsquo;s Empowerment Principles, and to have pledged to reach Net Zero by 2040. 
What you'll be doing
 Working as a Store Supervisor you will be responsible for assisting the Store Manager in managing the team's performance and schedule, ensuring the achievement of sales targets, providing an exceptional guest experience, maintaining the shop and brand merchandising, and managing stock in accordance with the Company's policies and procedures.<h5 class="jobSectionHeader">
Key Responsibilities</h5><ul><li>
Lead by example and represent the brand by communicating its values and philosophy though all activities and interactions with customers and other team members</li><li>
Follow all appropriate Retail policies, processes, and standard operating procedures to ensure that work is done in a systematic and consistent manner.</li><li>
Build and maintain guest experience standards in order to build strong loyalty.</li><li>
Assist in the achievement of the store's sales target by collaborating with the sales executive team to generate sales through high-selling techniques.</li><li>
Execute and Participate in projects and community events and activities with minimal supervision.</li><li>
Stay ahead of latest trends, products and competitors and share feedback with the store manager and relevant stakeholders in the back-office team.</li><li>
Team Management and Support</li><li>
Create a positive work environment based on trust, respect and fairness and be the voice of the employees when needed by sharing any of their feedback, challenges and concerns with the store manager and HR teams.</li><li>
Understand and communicate the organization&rsquo;s priorities to ensure team&rsquo;s alignment with Group&rsquo;s objectives</li><li>
Assist the Store Manager in defining areas of responsibility for each sales team member and manage, engage and guide the team reporting to the Store Manager</li><li>
Create and maintain schedule to ensure full coverage of the shop ﬂoor and maintain grooming standards of the staff</li><li>
Customer Centricity</li><li>
Implement and promote exceptional customer service in stores to boost sales and build customer trust and loyalty.</li><li>
Manage VIP Guests relationships</li><li>
Manage all customer complaints effectively to ensure efficient operations and consistent exceptional customer service.</li><li>
Operational Excellence</li><li>
Maintain all operating standards by ensuring cleanliness, high visual merchandising standards and stock replenishments are done as per the brand&rsquo;s VM guidelines</li><li>
Leverage available technology tools when available to support customer experience in and outside of store (Clienteling app, OMS, Business Whatsapp, etc.)</li><li>
Assist the Store Manager in preparing for inventory audit and enter all received goods in Baan inventory to ensure proper record of all stock movements</li><li>
Ensure that all processes are compliant with legal, safety, security, retail store operations and HR guidelines. And escalate complex issues to the Store Manager to ensure that the issue is closed efficiently and in a timely manner.</li></ul>
What we can offer you
With us, you will turn your aspirations into reality. We will help shape your journey through enriching experiences, learning and development opportunities and exposure to different assignments within your role or through internal mobility. Our Group offers diverse career paths for those who are extraordinary, every day.
We recognise the value that you bring, and we strive to provide a competitive benefits package which includes health care, child education contribution, remote and flexible working policies as well as exclusive employee discounts.
We Invite All Applicants to Apply
It Takes Diversity Of Thought, Culture, Background, Differing Abilities and Perspectives to truly Inspire, Exhilarate and Delight our customers. At Chalhoub Group, we are committed to inclusion and diversity.
We welcome all applicants to apply and be part of our exciting future. We ensure equal opportunity for all our applicants without regard to gender, age, race, religion, national origin or disability status.</div>

Store Supervisor - Tom Ford

<div>
 
 INSPIRE | EXHILARATE | DELIGHT
 
 
 
 For over seven decades, Chalhoub Group has been a partner and creator of luxury experiences in the Middle East. In its pursuit to excel as a hybrid luxury retailer, the Group has curated a portfolio of over 10 owned brands and strengthened its distribution and marketing expertise for over 400 international names across luxury fashion, beauty, jewellery, watches, eyewear, and art de vivre categories.
 
 
 Every step at Chalhoub Group is taken to build a future where luxury dreams become reality &mdash; bridging cultures and crafting memorable experiences for our consumers. Be it by constantly reinventing itself, committing to innovation, or embracing new technologies, the Group is shaping the future of luxury retail. It delivers seamless omnichannel experiences across more than 950 stores, online platforms, and mobile apps. Driving this innovation journey is The Greenhouse &mdash; the Group&rsquo;s innovation hub, incubator, and accelerator for startups and emerging businesses, regionally and globally.
 
 
 Chalhoub Group fosters a people-at-heart culture rooted in diversity, equity, and inclusion, and a workplace catalysed by forward thinking and future-proofing. Today, it brings together over 16,000 talented professionals across eight countries in the Middle East, with a presence in LATAM. Their collective efforts have earned the Group the Great Place to Work&reg; certification in several markets.
 
 
 Sustainability is at the core of the Group&rsquo;s strategy, guided by a clear commitment to people, partners, and the planet. Chalhoub Group is proud to be a member of the United Nations Global Compact, a signatory of the Women&rsquo;s Empowerment Principles, and to have pledged to reach Net Zero by 2040.
 
 
 
 What You'll Be Doing
 
 
 
 Working as a Store Supervisor you will be responsible for assisting the Store Manager in managing the team's performance and schedule, ensuring the achievement of sales targets, providing an exceptional guest experience, maintaining the shop and brand merchandising, and managing stock in accordance with the Company's policies and procedures.
 
 
 Key Responsibilities
 
 
 <ul>
 <li>
 Lead by example and represent the brand by communicating its values and philosophy though all activities and interactions with customers and other team members
 </li>
 <li>
 Follow all appropriate Retail policies, processes, and standard operating procedures to ensure that work is done in a systematic and consistent manner.
 </li>
 <li>
 Build and maintain guest experience standards in order to build strong loyalty.
 </li>
 <li>
 Assist in the achievement of the store's sales target by collaborating with the sales executive team to generate sales through high-selling techniques.
 </li>
 <li>
 Execute and Participate in projects and community events and activities with minimal supervision.
 </li>
 <li>
 Stay ahead of latest trends, products and competitors and share feedback with the store manager and relevant stakeholders in the back-office team.
 </li>
 <li>
 Team Management and Support
 </li>
 <li>
 Create a positive work environment based on trust, respect and fairness and be the voice of the employees when needed by sharing any of their feedback, challenges and concerns with the store manager and HR teams.
 </li>
 <li>
 Understand and communicate the organization&rsquo;s priorities to ensure team&rsquo;s alignment with Group&rsquo;s objectives
 </li>
 <li>
 Assist the Store Manager in defining areas of responsibility for each sales team member and manage, engage and guide the team reporting to the Store Manager
 </li>
 <li>
 Create and maintain schedule to ensure full coverage of the shop &fllig;oor and maintain grooming standards of the staff
 </li>
 <li>
 Customer Centricity
 </li>
 <li>
 Implement and promote exceptional customer service in stores to boost sales and build customer trust and loyalty.
 </li>
 <li>
 Manage VIP Guests relationships
 </li>
 <li>
 Manage all customer complaints effectively to ensure efficient operations and consistent exceptional customer service.
 </li>
 <li>
 Operational Excellence
 </li>
 <li>
 Maintain all operating standards by ensuring cleanliness, high visual merchandising standards and stock replenishments are done as per the brand&rsquo;s VM guidelines
 </li>
 <li>
 Leverage available technology tools when available to support customer experience in and outside of store (Clienteling app, OMS, Business Whatsapp, etc.)
 </li>
 <li>
 Assist the Store Manager in preparing for inventory audit and enter all received goods in Baan inventory to ensure proper record of all stock movements
 </li>
 <li>
 Ensure that all processes are compliant with legal, safety, security, retail store operations and HR guidelines. And escalate complex issues to the Store Manager to ensure that the issue is closed efficiently and in a timely manner.
 
 
 </li>
 </ul>
 
 What We Can Offer You
 
 
 
 With us, you will turn your aspirations into reality. We will help shape your journey through enriching experiences, learning and development opportunities and exposure to different assignments within your role or through internal mobility. Our Group offers diverse career paths for those who are extraordinary, every day.
 
 
 We recognise the value that you bring, and we strive to provide a competitive benefits package which includes health care, child education contribution, remote and flexible working policies as well as exclusive employee discounts.
 
 
 
 We Invite All Applicants to Apply
 
 
 
 It Takes Diversity Of Thought, Culture, Background, Differing Abilities and Perspectives to truly Inspire, Exhilarate and Delight our customers. At Chalhoub Group, we are committed to inclusion and diversity.
 
 
 We welcome all applicants to apply and be part of our exciting future. We ensure equal opportunity for all our applicants without regard to gender, age, race, religion, national origin or disability status.
</div>

Explore 3941+ Group sales manager in Dubai United Arab Emirates this January. Find roles across top companies and apply now to boost your career.

3941 group sales manager jobs IN Dubai United Arab Emirates

Cluster Sales Manager Groups

Director of Catering Sales

Sales Coordinator - Groups

Cluster Sales Manager

Cluster Sales Manager - Corporate & Long Stay

Store Supervisor - Tom Ford

Store Supervisor - Tom Ford