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group sales manager

Marriott International

<div>
 
 Additional Information
 
 
 
 
 Job Number
 
 25171219
 
 
 
 Job Category
 
 Sales &amp; Marketing
 
 
 
 Location
 
 JW Marriott Marquis Hotel Dubai, Sheikh Zayed Road, Business Bay, Dubai, United Arab Emirates, United Arab Emirates, 121000VIEW ON MAP
 
 
 
 Schedule
 
 Full Time
 
 
 
 Located Remotely?
 
 N
 
 
 
 Position Type
 
 Management
 
 
 
 Job Summary
 
 
 
 Responsible for proactively soliciting and handling group/catering related opportunities for all participating properties. Handles group/catering opportunities not handled by the Event Booking Center. Actively up-sells each business opportunity and appropriately places business into the right brand/property to maximize revenue. Achieves personal and team related revenue goals. Ensures business is turned over properly and in a timely manner for proper service delivery and in accordance with brand standards. Responsible for driving customer loyalty by delivering service excellence throughout each customer experience.
 
 
 
 CANDIDATE PROFILE
 
 
 
 
 Education And Experience
 
 
 
 <ul>
 <li>
 High school diploma or GED; 2 years experience in the sales and marketing, guest services, front desk, or related professional area.
 
 
 </li>
 </ul>
 OR
 
 
 <ul>
 <li>
 2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major; no work experience required.
 
 
 </li>
 </ul>
 
 CORE WORK ACTIVITIES
 
 
 
 
 Building Successful Relationships that Generate Sales Opportunities
 
 
 
 <ul>
 <li>
 Works collaboratively with off-property sales channels (e.g., Event Booking Center, Market Sales, Strategic Accounts) to ensure sales efforts are coordinated, complementary and not duplicative.
 </li>
 <li>
 Builds and strengthens relationships with existing and new customers to enable future bookings. Activities include sales calls, entertainment, FAM trips, trade shows, etc.
 </li>
 <li>
 Develops relationships within community to strengthen and expand customer base for group/catering sales opportunities.
 </li>
 <li>
 Manages and develops relationships with key internal and external stakeholders.
 </li>
 <li>
 Provides accurate, complete and effective turnover to Event Management.
 
 
 </li>
 </ul>
 
 Conducting Daily Sales Activities that Achieve Department Goals
 
 
 
 <ul>
 <li>
 Responds to incoming group/catering opportunities for the property that are outside parameters of the Event Booking Center.
 </li>
 <li>
 Uses negotiating skills and creative selling abilities to close on business and negotiate contracts.
 </li>
 <li>
 Uses sales resources and administrative/support staff effectively.
 </li>
 <li>
 Executes and supports the operational aspects of business booked (e.g., generating proposal, writing contract, customer correspondence).
 
 
 </li>
 </ul>
 
 Using Knowledge of Market Trends and Target Customer Information to Maximize Revenue
 
 
 
 <ul>
 <li>
 Identifies new group/catering business to achieve personal and property revenue goals.
 </li>
 <li>
 Understands the overall market - competitors&rsquo; strengths and weaknesses, economic trends, supply and demand etc. and knows how to sell against them.
 </li>
 <li>
 Closes the best opportunities for the property based on market conditions and property needs.
 </li>
 <li>
 Monitors same day selling procedures to maximize room revenue and control property occupancy.
 </li>
 <li>
 Gains understanding of the property&rsquo;s primary target customer and service expectations; serves the customer by understanding their business, business issues and concerns, to offer better business solution both prior to, and during the program/event.
 
 
 </li>
 </ul>
 
 Providing Exceptional Customer Service to all Guests and Customers
 
 
 
 <ul>
 <li>
 Supports the company&rsquo;s Service and Relationship Strategy, driving customer loyalty by delivering service excellence throughout each customer experience.
 </li>
 <li>
 Services our customers in order to grow share of the account.
 </li>
 <li>
 Executes and supports the company&rsquo;s Customer Service Standards and property&rsquo;s Brand Standards.
 </li>
 <li>
 Provides excellent customer service consistent with the daily service basics of the brand.
 </li>
 <li>
 Executes exemplary customer service to drive customer satisfaction and loyalty by assisting the customer and ensuring their satisfaction before and during their program/event.
 </li>
 <li>
 Partners with Event Management and/or Operations in providing a customer experience that exceeds the customer&rsquo;s expectations.
 </li>
 <li>
 Sets a positive example for guest relations.
 </li>
 <li>
 Interacts with guests to obtain feedback on product quality and service levels.
 </li>
 <li>
 Attends pre- and post-convention meetings to understand group needs, obtain feedback on quality of product (e.g., rooms, meeting facilities and equipment, food and beverage), service levels and overall satisfaction.
 </li>
 <li>
 Executes and supports the company&rsquo;s Customer Service Standards and property&rsquo;s Brand Standards.
 </li>
 <li>
 Executes exemplary customer service to drive customer satisfaction and loyalty by assisting the customer and ensuring their satisfaction before and during their program/event.
 </li>
 <li>
 Serves the customer by understanding their needs and recommending the appropriate features and services that best meet their needs and exceed their expectations, while building a relationship and loyalty to the company.
 
 
 </li>
 </ul>
 
 Additional Sales And Marketing Responsibilities
 
 
 
 <ul>
 <li>
 Utilizes intranet for resources and information.
 </li>
 <li>
 Conducts site inspections.
 </li>
 <li>
 Creates contracts as required.
 </li>
 <li>
 Participates in and practices daily service basics of the brand.
 
 
 </li>
 </ul>
 
 At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
 
 
 
 Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of &ldquo;Wonderful Hospitality. Always.&rdquo; by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that&rsquo;s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International.
 
 Be
 
 where you can do your best work,
 
 begin
 
 your purpose,
 
 belong
 
 to an amazing global team, and
 
 become
 
 the best version of you.
 
 
 JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you&rsquo;re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand&rsquo;s namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you&rsquo;ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That&rsquo;s The JW Treatment&trade;. In joining JW Marriott, you join a portfolio of brands with Marriott International.
 
 Be
 
 where you can do your best work,
 
 begin
 
 your purpose,
 
 belong
 
 to an amazing global team, and
 
 become
 
 the best version of you.
</div>

Multi-Property Group Sales Manager-India

Radisson Beach Resort Palm Jumeirah

<div>
 
 J
 
 ob Title: Assistant Sales Manager &ndash; Corporate &amp; Group
 
 
 
 
 
 
 Are you a driven hospitality sales professional with a passion for building strong relationships and delivering exceptional results? Join our dynamic Sales &amp; Marketing team at
 
 Radisson Beach Resort Palm Jumeirah
 
 , where luxury meets the stunning shores of Dubai&rsquo;s iconic Palm Jumeirah.
 
 
 
 
 
 
 About the Role
 
 
 
 As an Assistant Sales Manager &ndash; Corporate &amp; Group, you will play a key role in expanding our corporate and group business segments. You&rsquo;ll be responsible for identifying new business opportunities, nurturing existing client relationships, and achieving revenue targets while representing the warm and professional spirit of Radisson.
 
 
 
 
 
 
 Key Responsibilities
 
 
 <ul>
 <li>
 Develop and manage relationships with corporate and group accounts to maximise business opportunities.
 </li>
 <li>
 Proactively source, negotiate, and close new corporate and group business to achieve budgeted revenues.
 </li>
 <li>
 Prepare proposals, contracts, and other business correspondence in a timely and professional manner.
 </li>
 <li>
 Coordinate with operations and other departments to ensure seamless event and group execution.
 </li>
 <li>
 Maintain accurate records in the hotel&rsquo;s CRM system and prepare regular sales activity reports.
 </li>
 <li>
 Represent the hotel at trade shows, client meetings, and networking events.
 </li>
 <li>
 Stay updated with market trends, competitor activities, and client needs to create strategic action plans.
 </li>
 </ul>
 
 
 
 
 
 Qualifications &amp; Skills
 
 
 <ul>
 <li>
 Minimum 2&ndash;3 years of experience in hotel sales, preferably in
 
 corporate and group segments
 
 within a 4 or 5-star hotel environment.
 </li>
 <li>
 Strong communication, negotiation, and presentation skills.
 </li>
 <li>
 A proactive, result-oriented approach with attention to detail.
 </li>
 <li>
 Knowledge of the Dubai corporate market is a strong advantage.
 </li>
 <li>
 Proficiency in PMS and Microsoft Office Suite.
 </li>
 <li>
 Positive attitude, team player, and commitment to delivering &ldquo;Yes I Can!&rdquo; service.
 </li>
 </ul>
 
 
 
 
 
 
 
 
 Why Join Us?
 
 
 
 
 
 
 At Radisson Beach Resort Palm Jumeirah, we offer a vibrant work environment, career growth opportunities, and the chance to be part of an international brand that believes in developing people and celebrating success.
 
 
 ✨ If you&rsquo;re passionate about hospitality, motivated by challenges, and ready to make a difference, we&rsquo;d love to hear from you!
 
 
 
 
 <ul>
 <li>
 📩 Send your CV to
 
 careers.radissonthepalm@radisson.com
 
 with the subject line Assistant Sales Manager-Corporate &amp; Group
 </li>
 </ul>
 
 
</div>

Assistant Sales Manager – Corporate & Group

JA Resorts & Hotels

About the Role: 
Are you a dynamic sales professional who thrives on building relationships and driving results? JA The Resort is seeking a Cluster Sales Manager to lead our group, corporate, and MICE sales efforts. In this role, you will manage key accounts, secure new business, and deliver exceptional client experiences that set us apart. What You ll Do: <ul>
<li>Develop and manage a portfolio of corporate, MICE, and group accounts.</li>
<li>Negotiate and oversee high-value group and event contracts.</li>
<li>Build strong, long-term client relationships and represent JA at networking events.</li>
<li>Stay ahead of market trends and adjust sales strategies to maximize opportunities.</li>
</ul> What We re Looking For: <ul>
<li>Proven experience in MICE, corporate, or group sales.</li>
<li>Strong negotiation, communication, and relationship-building skills.</li>
<li>Goal-oriented with a track record of meeting or exceeding sales targets.</li>
<li>Knowledge of local and regional markets is an advantage.</li></ul>

Cluster Sales Manager Groups, Corporate & Events

The First Group

The Cluster Sales Manager Groups will be responsible for driving group sales performance across The First Group Hospitality portfolio, which includes 8 hotels under renowned franchised brands such as Wyndham, IHG, and Marriott. This role oversees both proactive and reactive sales for MICE and Leisure groups, ensuring maximum revenue generation, strong client relationships, and consistent brand representation across all hotel levels. Key Responsibilities: <ul> <li>Develop and implement effective sales strategies to achieve group revenue targets across the cluster.</li> <li>Handle both proactive sales (new business development) and reactive sales (incoming leads and RFPs).</li> <li>Manage all aspects of MICE and Leisure group segments, ensuring timely communication, proposals, and conversions.</li> <li>Build and maintain strong relationships with key travel agents, DMCs, corporate clients, and event organizers.</li> <li>Collaborate closely with Revenue, Marketing, and Operations teams to optimize business opportunities and group performance.</li> <li>Conduct regular market analysis to identify trends, competitors, and new opportunities.</li> <li>Prepare sales reports, forecasts, and performance reviews for management.</li> <li>Represent the hotels at trade shows, exhibitions, and client events to enhance brand visibility.</li> <li>Maintain consistency in brand standards and service delivery across all properties.</li> <li>Train and support property-based sales teams to ensure alignment with cluster strategies.</li> </ul>

Cluster Sales Manager Groups

Hilton Hotels

As Group, Conference, and Events (GCE) Sales Executive, you will maximise revenue opportunities in the areas of group reservations, conferences and events by driving sales leads and increasing conversions. The GCandE Sales Executive will interact frequently with Guests and customers with the intention of earning repeat and expanded business. Specifically, a Group, Conference, and Events (GCE) Sales Executive will perform the following tasks to the highest standards:
<ul>
<li>Receive and convert incoming enquiries to achieve targets and maximize revenue</li>
<li>Seek opportunities to increase sales and conversions within the Team</li>
<li>Manage an events schedule to maximise yield</li>
<li>Focus on a consistently executed up-selling approach</li>
<li>Build strong relationships with customers to fully understand their needs</li>
<li>Arrange and carry out Hotel show rounds</li>
<li>Ensure the complete administration and execution of all planned events</li>
<li>Participate in hotel promotional activities</li>
</ul>

Group, Conference and Events Sales Executive

Hilton

<div>Cluster Sales Manager - Groups &amp; Events
A Sales Manager &ndash; Groups &amp; Events is responsible for driving revenue growth by developing and managing key accounts MICE (Meetings, Incentives, Conferences, and Events), Corporate &amp; Government segments. This role involves identifying new business opportunities, building strong client relationships, and ensuring the successful execution of sales strategies in line with the hotel&rsquo;s standards.
What will I be doing?
The Sales Manager &ndash; Groups &amp; Events role requires a strategic approach to sales, market analysis, competitor activity to recommend strategies that keep the hotel a leader in the marketplace through the development of future and repeat business and customer engagement to position the hotel as a preferred destination for events &amp; groups business. Specifically, you will be responsible for performing the following tasks to the highest standards:<ul><li>
Proactively source and secure new business in the Groups &amp; Events segment.</li><li>
Develop and maintain relationships with key Mice agencies, corporate clients, Government clients, and event planners.</li><li>
Conduct sales calls, client meetings, site inspections, and hotel presentations to generate new business.</li><li>
Represent the hotel at industry trade shows, networking events, and roadshows to increase brand awareness and market share.</li><li>
Negotiate and finalize contracts with clients while ensuring profitability and alignment with hotel revenue strategies.</li><li>
Build and nurture strong, long-term client relationships to ensure repeat business.</li><li>
Provide personalized service and seamless communication to enhance guest satisfaction and loyalty.</li><li>
Work closely with internal departments such as Events, Revenue and Operations to ensure smooth execution of group bookings and events.</li><li>
Monitor competitor activities and market trends to adjust sales strategies accordingly.</li><li>
Collaborate with the Revenue Management team to implement optimal pricing and yield strategies.</li><li>
Achieve and exceed sales targets through proactive prospecting and strategic account management.</li><li>
Prepare sales reports, forecasts, and market analysis to support strategic decision-making.</li></ul>
Qualifications &ndash; Internal
What are we looking for
As Sales Manager &ndash; Groups &amp; Events at Hilton Hotels and Resorts brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviors, skills, and values that follow:<ul><li>
Minimum 2-3 years of experience in proactive sales within hospitality industry, with strong local market knowledge, specializing in Groups &amp; Events.</li><li>
Proven track record of achieving and exceeding sales targets, with a focus on developing and maintaining high-value client relationships.</li><li>
In-depth understanding of the groups &amp; events markets, including key Mice agencies, corporate clients, government entities and event planners, both locally and internationally.</li><li>
Strong knowledge of market trends, competitive landscape, and sales strategies specific to hospitality sector and event management.</li><li>
Exceptional organizational and project management skills, with the ability to coordinate multiple high-profile accounts and events simultaneously.</li><li>
Strategic thinker with creativity and an innovative approach to sales, client engagement, and partnership development.</li><li>
Formal training or certifications in Sales, Hospitality Management, or a related field are an advantage.</li><li>
Formal sales training or equivalent certifications.</li><li>
Exceptional leadership and organizational skills.</li><li>
Strong creativity and passion for service innovation.</li><li>
Ability to manage stress in a high-pressure environment.</li><li>
Excellent communication and interpersonal skills.</li><li>
Keen eye for detail and commitment to quality.</li></ul> 
What will it be like to work for Hilton? 
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its . Our vision &ldquo;to fill the earth with the light and warmth of hospitality&rdquo; unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!</div>

Cluster Sales Manager - Groups & Events

Four Seasons Hotel

About the location:
The Four Seasons Resort Dubai at Jumeirah Beach with its unparalleled location, fresh approach to luxury and legendary personalized service, has exceeded the high expectations in the ultra- competitive Dubai market. At Four Seasons we believe that our most important asset is our team of employees. The Four Seasons has a tremendous commitment to the development and training of all employees. We ensure that the best packages and finest management structure are in place to guarantee a stable environment in which development is second nature for our employees. Successful Four Seasons candidates will be offered once- in-a- lifetime opportunity rich in personal and professional growth. Four Seasons Dubai at Jumeirah Beach includes five outlets options - from the beachfront Sea Fu restaurant to the rooftop Mercury Lounge, and it includes 237 Dubai luxury hotel rooms including 49 suites subtle Arabic design motifs blend with cool, contemporary style, featuring soft backgrounds of blue or green. Dubai is the second largest of the seven Emirates that make up the United Arab Emirates, Dubai is located on the southern shore of the Arabian Gulf. Has a Sub- tropical, arid climate.
<div>
<div>
What you will do
</div>
<div>
<ul>
<li>Respond to inquiries and actively solicit new business with the intention of confirming profitable catering business and achieving Monthly Production Goals.</li>
</ul>
</div>
<div>
<ul>
<li>Uncover clients implied needs and wishes, and create highly customized proposals accordingly.</li>
</ul>
</div>
<div>
<ul>
<li>Create and conduct memorable site inspection experiences, showcasing the resort and setting it apart from the competition to maximize business capture, through intuitive selling.</li>
</ul>
</div>
<div>
<ul>
<li>Manage, coordinate, and execute group assignments. He/she will monitor guest room blocks, meeting space, food and beverage and special concessions contractual agreements. Effectively communicate to all departments the necessary information to successfully execute the group s needs while maintaining a good client relationship.</li>
</ul>
</div>
<div>
<ul>
<li>Participate in weekly Sales Meeting, Operations Meeting, Banquet Event Order (BEO) Meeting and any other required meetings relevant to the role.</li>
</ul>
</div>
<div>
<ul>
<li>Entertain event tastemakers on a regular basis.</li>
</ul>
</div>
<div>
<ul>
<li>Coordinate the sales efforts between sales department and catering to insure proper utilization of function space to yield maximum revenues.</li>
</ul>
</div>
<div>
<ul>
<li>Finalize the requirements of confirmed bookings while maximizing revenue potential through up selling and ensuring effective communication both written (Resumes, BEO, Daily Reports) and personal contact with all departments for the success of the event. Ensure accuracy of Banquet Checks and provide bill review on completion of events.</li>
</ul>
</div>
<div>
<ul>
<li>Keep Director of Catering promptly and fully informed of all potential challenges or unusual matter so prompt corrective action can be taken where appropriate.</li>
</ul>
</div>
<div>
<ul>
<li>Supervise the execution of banquet events. Review all function space with banquet manager and when required head house attendant. Ensure satisfaction of clients throughout and at the outset of all events.</li>
</ul>
</div>
<div>
<ul>
<li>Respond according to the crisis management plan to any resort emergency or safety situation.</li>
</ul>
</div>
<div>
<ul>
<li>Comply with Four Seasons standards for sales and marketing, while working harmoniously and professionally with co-workers and planning committee.</li>
</ul>
</div>
<div>
<ul>
<li>Comply with Four Seasons Work Rules and Standards of Conduct.</li>
</ul>
</div>
<div>
<ul>
<li>Work harmoniously and professionally with co-workers and supervisors.</li>
</ul>
</div>

</div>

Sales Catering Manager

Explore 7801+ Group sales manager in Dubai United Arab Emirates this November. Find roles across top companies and apply now to boost your career.