gti lead | help desk | smouha | onsite

security engineer (bangkok based, relocation support) Jobs in Alexandria

service engineer

gti lead help desk smouha onsite

Sutherland

<div>
 
 Company Description
 
 
 
 Sutherland is an experience-led digital transformation company that can help your business achieve non-linear growth by delivering exceptionally engineered experiences for your (very human) customers and employees. We do this by combining human-centered design with the scale and accuracy of real-time analytics, AI, cognitive technology and automation.
 
 
 We work with businesses across a broad range of industries, including Banking &amp; Financial Services, Insurance, Healthcare, Retail, Telecommunications, Media &amp; Entertainment, Technology, Travel &amp; Hospitality, and Logistics.
 
 
 
 Job Description
 
 
 
 Sutherland is seeking a reliable and detail-oriented person to join us as an
 
 IT Specialist/Help Desk professional.
 
 We are a group of driven and hard-working individuals. If you are looking to build a fulfilling career and are confident you have the skills and experience to help us succeed, we want to work with you!
 
 
 
 Duties and responsibilities:
 
 
 
 <ul>
 <li>
 Provide helpdesk support and resolve problems to the end user&rsquo;s satisfaction.
 </li>
 <li>
 Monitor service desk for tickets assigned to the queue and process first-in first-out based on priority.
 </li>
 <li>
 Modify configurations, utilities, software default settings, etc. for the local workstation.
 </li>
 <li>
 Utilize and maintain the helpdesk tracking software.
 </li>
 <li>
 Document internal procedures.
 </li>
 <li>
 Install and configure new workstations/laptops, peripheral equipment and software.
 </li>
 <li>
 Maintain inventory of all equipment.
 </li>
 <li>
 Report issues to direct manager for escalation.
 </li>
 <li>
 Manage PC setup and deployment for new employees using standard hardware, images and software.
 </li>
 <li>
 Assign users and computers to proper groups in active directory.
 </li>
 <li>
 Perform timely workstation hardware and software upgrades as required.
 </li>
 <li>
 Maintain information systems knowledge base,
 </li>
 <li>
 Support users on standard office system applications.
 </li>
 <li>
 Handle supplier&rsquo;s communications for functional and/or technical support with regards to purchased software and hardware.
 </li>
 <li>
 Handel infrastructure, network cabling repairs, data center maintains requests
 </li>
 <li>
 Manage system users (access rights, permissions).
 </li>
 <li>
 Support a group of services (McAfee Antivirus, SCCM, WDS, etc).
 </li>
 <li>
 Handle the responsibility for all IT assets check inventory and Scan the assets.
 </li>
 <li>
 Manage all printers.
 </li>
 <li>
 Handle the responsibility for hardware issues on site (Laptops, Desktops, and Printers).
 
 
 </li>
 </ul>
 
 Qualifications
 
 
 
 
 Education:
 
 
 
 Bachelor&rsquo;s Degree in Communications &amp; Electronics Engineering, Computer Science, Information Systems, or related field.
 
 
 
 Experience:
 
 
 
 <ul>
 <li>
 5 years hands-on experience in as a Helpdesk Department .
 </li>
 <li>
 2 years hands-on experience in as a Senior Engineer Helpdesk Department (w/in a corporate infrastructure is preferred)
 
 
 </li>
 </ul>
 
 Language Skills:
 
 
 
 Strong verbal and written English required
 
 
 
 Must have a deep understanding/strong knowledge of the following:
 
 
 
 <ul>
 <li>
 PC/Laptop hardware and software troubleshooting, diagnosis and repair
 </li>
 <li>
 Networking CCNA N+ is preferable
 </li>
 <li>
 OS MCITP Windows 10 and MCITIP infrastructure is preferable
 </li>
 <li>
 McAfee - end point compliance &amp; EPO server
 </li>
 <li>
 Sentinel One - end point compliance &amp; policy server
 </li>
 <li>
 SCCM end point compliance &amp; SCCM server console
 </li>
 <li>
 Onprem versus Outlook 365 client configuration
 
 
 </li>
 </ul>
 
 Interpersonal Skills:
 
 
 
 <ul>
 <li>
 Effective negotiation &amp; communication
 </li>
 <li>
 Effective problem solving &amp; analysis
 </li>
 <li>
 Effective follow up &amp; coordination
 
 
 </li>
 </ul>
 
 Additional Information
 
 
 
 Must be able to work onsite.
</div>

GTI Lead | Help Desk | Smouha | Onsite

<div>Company Description 
Sutherland is an experience-led digital transformation company that can help your business achieve non-linear growth by delivering exceptionally engineered experiences for your (very human) customers and employees. We do this by combining human-centered design with the scale and accuracy of real-time analytics, AI, cognitive technology and automation.
We work with businesses across a broad range of industries, including Banking &amp; Financial Services, Insurance, Healthcare, Retail, Telecommunications, Media &amp; Entertainment, Technology, Travel &amp; Hospitality, and Logistics. 
Job Description 
Sutherland is seeking a reliable and detail-oriented person to join us as an IT Specialist/Help Desk professional. We are a group of driven and hard-working individuals. If you are looking to build a fulfilling career and are confident you have the skills and experience to help us succeed, we want to work with you!
Duties and responsibilities:<ul><li>
Provide helpdesk support and resolve problems to the end user&rsquo;s satisfaction.</li><li>
Monitor service desk for tickets assigned to the queue and process first-in first-out based on priority.</li><li>
Modify configurations, utilities, software default settings, etc. for the local workstation.</li><li>
Utilize and maintain the helpdesk tracking software.</li><li>
Document internal procedures.</li><li>
Install and configure new workstations/laptops, peripheral equipment and software.</li><li>
Maintain inventory of all equipment.</li><li>
Report issues to direct manager for escalation.</li><li>
Manage PC setup and deployment for new employees using standard hardware, images and software.</li><li>
Assign users and computers to proper groups in active directory.</li><li>
Perform timely workstation hardware and software upgrades as required.</li><li>
Maintain information systems knowledge base,</li><li>
Support users on standard office system applications.</li><li>
Handle supplier&rsquo;s communications for functional and/or technical support with regards to purchased software and hardware.</li><li>
Handel infrastructure, network cabling repairs, data center maintains requests</li><li>
Manage system users (access rights, permissions).</li><li>
Support a group of services (McAfee Antivirus, SCCM, WDS, etc).</li><li>
Handle the responsibility for all IT assets check inventory and Scan the assets.</li><li>
Manage all printers.</li><li>
Handle the responsibility for hardware issues on site (Laptops, Desktops, and Printers).</li></ul> 
Qualifications 
Education:
Bachelor&rsquo;s Degree in Communications &amp; Electronics Engineering, Computer Science, Information Systems, or related field.
Experience:<ul><li>
5 years hands-on experience in as a Helpdesk Department .</li><li>
2 years hands-on experience in as a Senior Engineer Helpdesk Department (w/in a corporate infrastructure is preferred)</li></ul>
Language Skills:
Strong verbal and written English required
Must have a deep understanding/strong knowledge of the following:<ul><li>
PC/Laptop hardware and software troubleshooting, diagnosis and repair</li><li>
Networking CCNA N+ is preferable</li><li>
OS MCITP Windows 10 and MCITIP infrastructure is preferable</li><li>
McAfee - end point compliance &amp; EPO server</li><li>
Sentinel One - end point compliance &amp; policy server</li><li>
SCCM end point compliance &amp; SCCM server console</li><li>
Onprem versus Outlook 365 client configuration</li></ul>
Interpersonal Skills:<ul><li>
Effective negotiation &amp; communication</li><li>
Effective problem solving &amp; analysis</li><li>
Effective follow up &amp; coordination</li></ul> 

Additional Information 
Must be able to work onsite.</div>

Concentrix

<div>Job Title:
B2B - Sr. Specialist, Account Manager
Job Description
The Senior Account Manager is responsible for overseeing the management of complex client accounts and developing processes to ensure favorable relationships with clients, meeting their operational needs. Responsible for managing the client&rsquo;s customers end-to-end, by renewing, expanding, and converting the service relationships our clients have with their existing customer base. The Senior Account Manager calls upon existing client customers to assess areas of opportunity, renew current service contracts, and convert customers to different services when applicable.
<ul><li>Ensure that client's customers are satisfied with our client's services and resolve escalated issues
</li><li>Achieve revenue-based quotas based on successful management of client accounts and supporting processes to meet operational needs and growth goals
</li><li>Evaluate our client's customer needs and propose potential solutions
</li><li>Be a single contact for our client's customer
</li><li>Use data to fix customer concerns/roadblocks prohibiting satisfaction
</li><li>Manage external competitive pressures and handle objections
</li><li>Work with multiple partners, building relationships with decision-makers at all levels
</li><li>Manage sales territory and achieving monthly quotas
</li><li>Negotiate in tough situations
</li><li>Identify risk and barriers to success; develop contingency plans
</li><li>Identify opportunities for additional product or service sales
</li><li>Use data to help influence buying/renewal process
</li><li>Work with a team and report directly to a Sales Manager
</li></ul>Location:
EGY Alexandria - 5th Floor, Matajer Tower 2, 51 - 61 Fawzi Moaz Street, Smouha, Sidi Gaber
Language Requirements:
English (Required)
Time Type:
Full time
If you are a California resident, by submitting your information, you acknowledge that you have read and have access to the Job Applicant Privacy Notice for California Residents</div>

B2B - Sr. Specialist, Account Manager

<div>Job Title:
French B2B - Sr. Account Manager
Job Description
The Senior Account Manager is responsible for overseeing the management of complex client accounts and developing processes to ensure favorable relationships with clients, meeting their operational needs. Responsible for managing the client&rsquo;s customers end-to-end, by renewing, expanding, and converting the service relationships our clients have with their existing customer base. The Senior Account Manager calls upon existing client customers to assess areas of opportunity, renew current service contracts, and convert customers to different services when applicable.
<ul><li>Ensure that client's customers are satisfied with our client's services and resolve escalated issues
</li><li>Achieve revenue-based quotas based on successful management of client accounts and supporting processes to meet operational needs and growth goals
</li><li>Evaluate our client's customer needs and propose potential solutions
</li><li>Be a single contact for our client's customer
</li><li>Use data to fix customer concerns/roadblocks prohibiting satisfaction
</li><li>Manage external competitive pressures and handle objections
</li><li>Work with multiple partners, building relationships with decision-makers at all levels
</li><li>Manage sales territory and achieving monthly quotas
</li><li>Negotiate in tough situations
</li><li>Identify risk and barriers to success; develop contingency plans
</li><li>Identify opportunities for additional product or service sales
</li><li>Use data to help influence buying/renewal process
</li><li>Work with a team and report directly to a Sales Manager
</li></ul>Location:
EGY Alexandria - 5th Floor, Matajer Tower 2, 51 - 61 Fawzi Moaz Street, Smouha, Sidi Gaber
Language Requirements:
French (Required)
Time Type:
Full time
If you are a California resident, by submitting your information, you acknowledge that you have read and have access to the Job Applicant Privacy Notice for California Residents</div>

French B2B - Sr. Account Manager

Forsa Connect

Apply Now Directly:https://forsaconnect.com/job/54Work Conditions: &bull;⁠ ⁠Job Title: Sales Specialist &bull;⁠ ⁠Direct Reports to: Sales Team Leader &bull;⁠ ⁠Employment Type: Full-time &bull;⁠ ⁠Work Conditions: 6 days per week, 11:00 AM &ndash; 7:00 PM (Friday off) &bull;⁠ ⁠Location: Onsite &ndash; San Stefano, Alexandria, EgyptKey Responsibilities:&bull;⁠ ⁠Communicate with potential clients to present and promote our educational services. &bull;⁠ ⁠Build and maintain strong client relationships through regular follow-ups. &bull;⁠ ⁠Achieve assigned monthly sales targets and contribute to revenue growth. &bull;⁠ ⁠Accurately record client interactions and sales data using CRM systems.Qualifications &amp; Requirements:&bull;⁠ ⁠Bachelor&rsquo;s degree (graduates only). &bull;⁠ ⁠Previous experience in sales (preferably in education or service-based sectors) minimum 6 months. &bull;⁠ ⁠Passion for supporting clients in achieving their educational goals. &bull;⁠ ⁠Excellent communication and persuasion skills. &bull;⁠ ⁠Maximum age 31 years.We Offer: &bull;⁠ ⁠Fixed Net Salary: 8,150, Plus Competitive Commission. &bull;⁠ ⁠Quarterly KPIs. &bull;⁠ ⁠Yearly Bonus &bull;⁠ ⁠Paid Training &bull;⁠ ⁠Medical Insurance. &bull;⁠ ⁠Social Insurance. &bull;⁠ ⁠Annual Days OffJob Type: Full-timeWork Location: Remote

Sales Specialist

Mondelēz International

<div><div>Job Description
Are You Ready to Make It Happen at Mondelēz International?
Join our Mission to Lead the Future of Snacking. Make It With Pride.
You assist in planning, developing and execution of capital projects, technical development, feasibility perspectives of engineering-related activities in the supply chain and capital-expense project execution to support growth, world-class manufacturing and productivity with the highest level of quality, safety and environmental requirements. You help ensure sure that Mondelēz business and innovation processes in project management and Mondelēz standards in execution are followed.
How you will contribute
The role supports capital project execution, and you will be accountable for the quality of the results and execution of capital projects using Mondelēz standards, and business and innovation processes in project management. You will help define and deliver the capital and technical agenda during the development phase of capital investments with stakeholders so that accurate budgets, plans and fit-for-purpose technical solutions are provided and develop the capital budget according to the contract and forecast cash flow. You will also help ensure that applicable engineering developments and standards are properly implemented, and support the development and implementation of state-of-the-art processes and equipment strategies to optimize resources, harmonize assets and rollout best practices.
What you will bring
A desire to drive your future and accelerate your career. You will bring experience and knowledge in:<ul><li>
Engineering or operations</li><li>
Working effectively and under pressure to meet deadlines</li><li>
Analysis</li><li>
Project management</li></ul>
More about this role
As a Project Engineer, you will lead the design, installation, and commissioning of capital projects across our manufacturing landscape. You aren't just managing timelines; you are ensuring that our production lines for iconic brands like Clorets, Halls, and Trident are optimized for safety, quality, and sustainability. You will bridge the gap between regional engineering strategies and local plant execution.
What you need to know about this position:<ul><li>
CAPEX Management: You will be responsible for the full lifecycle of engineering projects, from initial feasibility studies and budgeting to final handover.</li><li>
Vertical Startups: You will implement &quot;Early Management&quot; (EM) pillars to ensure new equipment reaches full speed and efficiency immediately upon commissioning.</li><li>
Cross-Functional Leadership: You will collaborate closely with Health, Safety &amp; Environment (HSE), Quality, and Research &amp; Development (R&amp;D) to ensure all technical solutions meet Mondelēz&rsquo;s rigorous global standards.</li></ul>
What extra ingredients you will bring:<ul><li>
A &quot;Safety First&quot; Mindset: An unwavering commitment to personnel and food safety (designing for hygiene).</li><li>
TPM Expertise: Experience in the Early Management pillar of Total Productive Maintenance to drive out losses before they occur.</li><li>
Agility: The ability to pivot when production priorities shift, ensuring projects stay on track without disrupting current manufacturing flows.</li><li>
Stakeholder Influence: The &quot;soft skills&quot; to manage external vendors and internal plant leadership effectively.</li></ul>
Education / Certifications:<ul><li>
Bachelor&rsquo;s degree in engineering (Mechanical, Electrical, or Chemical preferred).</li><li>
PMP (Project Management Professional) certification or equivalent.</li><li>
Lean Six Sigma Green or Black Belt certification.</li></ul>
Job specific requirements:<ul><li>
Experience: 1&ndash;3+ years of engineering experience in FMCG, Food Beverage environment or Heavy industry.</li><li>
Technical Knowledge: Proficiency in AutoCAD and MS Project. understanding of automation, PLC systems, and MEP works is a plus.</li><li>
Regulatory Knowledge: Familiarity with ATEX regulations (for handling powders/combustibles) and hygienic design principles for food manufacturing.</li></ul>
Travel requirements:
Frequency: Up to 10% travel may be required, depending on the scope of regional projects and the need to visit equipment manufacturers for Factory Acceptance Testing (FAT).
Work schedule:
Full-Time
No Relocation support available
Business Unit Summary<div>
Mondelēz International in the Middle East, North Africa and Pakistan serves the Middle East and Africa markets as well as Australia, New Zealand, the UK and Canada. Headquartered in Dubai, UAE, we have more than 2600 employees working across seven plants and six commercial offices; we make, bake, sell and deliver our products to customers. We are market leaders in key snacking categories with iconic global and local brands including Cadbury Dairy Milk chocolate, Milka, Oreo and belVita biscuits, Barni Cakes,Tang powdered beverage, Chiclets and Trident gum and Halls candy.</div>
Mondelēz International is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation or preference, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law.
Job Type
Regular
Project Engineering
Science &amp; Engineering</div></div>

Project Engineer

All for One Egypt

<div>
 
 
 Mobile Developer
 
 
 
 
 What makes your job exciting:
 
 
 <ul>
 <li>
 Develop within a dynamic project using modern programming languages and powerful database management systems.
 </li>
 <li>
 Build robust, scalable solutions while ensuring optimal performance and seamless user experiences.
 </li>
 <li>
 Design, develop, and maintain both client-side (front-end) and server-side (back-end) components, ensuring they seamlessly integrate to deliver high-quality results.
 </li>
 <li>
 Design and test proper API interfaces.
 </li>
 <li>
 Supporting the customer and analyzing requirements and needs
 </li>
 </ul>
 
 
 
 
 
 Your Talents:
 
 
 <ul>
 <li>
 BE or BS Degree in Computer Engineering/Science.
 </li>
 <li>
 Self-organized and good at documenting processes.
 </li>
 <li>
 Excellent knowledge of SWIFT is a must.
 </li>
 <li>
 Excellent knowledge of JavaScript is a must.
 </li>
 <li>
 Excellent knowledge of node.js is a must.
 </li>
 <li>
 Very good knowledge of DevOps is a must.
 </li>
 </ul>
 
 
 
 
 
 What awaits you:
 
 
 <ul>
 <li>
 Challenging and varying assignments with world market leaders and hidden champions
 </li>
 <li>
 Vast opportunities for building, nurturing and honing your skills through regular knowledge
 </li>
 <li>
 Exchange with our experts
 </li>
 <li>
 Autonomy, flexibility in your daily work
 </li>
 <li>
 Extensive opportunities for growth and professional development supported through our mentoring system and onsite training programs in Germany
 </li>
 <li>
 Secure role in a friendly, open-minded, and committed team
 </li>
 <li>
 Attractive salary package; social insurance and private medical insurance
 </li>
 <li>
 40 hours per week following the Egyptian vacation system, weekend on Friday &amp; Saturday
 </li>
 </ul>
 
 
 
 
 We look forward to receiving your online application!
 
</div>

Mobile Developer

Explore 22+ Gti lead help desk smouha onsite in Alexandria this March. Find roles across top companies and apply now to boost your career.

22 gti lead help desk smouha onsite jobs In Alexandria

GTI Lead | Help Desk | Smouha | Onsite

GTI Lead | Help Desk | Smouha | Onsite

B2B - Sr. Specialist, Account Manager

French B2B - Sr. Account Manager

Sales Specialist

Project Engineer

Mobile Developer