receptionist

service advisor

guest services executive (front desk) - conrad abu dhabi etihad towers Jobs in Abu Dhabi

guest services executive (front desk) - conrad abu dhabi etihad towers

travel consultant

customer happiness consultant Jobs in Abu Dhabi

customer happiness consultant

guest experience specialist

Marriott International

<div>Additional Information 
Job Number25185491 
Job CategoryRooms &amp; Guest Services Operations 
LocationAloft Abu Dhabi, Abu Dhabi National Exhibition Centre, Al Khaleej Al Arabi Street, Abu Dhabi, United Arab Emirates, United Arab Emirates 
ScheduleFull Time 
Located Remotely?N 
Position Type Non-Management<div><div> 
POSITION SUMMARY 
Our jobs aren&rsquo;t just about giving guests a smooth check-in and check-out. Instead, we want to build and experience that is memorable and unique. Our Guest Experience Experts take the initiative to deliver a wide range of services that guide guests through their entire stay. They are empowered to move about their space and do what needs to be done. Whether processing operational needs, addressing guest requests, completing reports, or sharing the highlights of the local area, or assisting guests with loading/unloading vehicles and transporting luggage to and from guest rooms and/or designated bell area, the Guest Experience Expert makes transactions feel like part of the experience. 
No matter what position you are in, there are a few things that are critical to success &ndash; creating a safe work place, following company policies and procedures, maintaining confidentiality, protecting company assets, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Experience Experts will be on their feet and moving around (stand, sit, or walk for an extended time; move through narrow, confined, or elevated spaces as well as up and down stairs and/or service ramps) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance and 100 pounds with assistance; reach overhead and below the knees, including bending, twisting, pulling, and stooping). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Experience Experts &ndash; to get it right for our guests and our business each and every time. 
PREFERRED QUALIFICATIONS
Education: High school diploma or G.E.D. equivalent.
Related Work Experience: No related work experience.
Supervisory Experience: No supervisory experience.
License or Certification: None 
</div><div></div>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
At Aloft, we aren&rsquo;t your typical hotel&mdash;but we aren&rsquo;t too cool for school either. We&rsquo;re here to be our guests&rsquo; launching and landing pad. Whether they are taking their dog for a walk and coming back for a drink, wrapping up a day of meetings with coworkers, or they&rsquo;re in town to see family, friends, or their favorite band, we offer a hub for connection to others and the area around them, with modern design and personality to boot. We&rsquo;re looking for confident self-expressers who aren&rsquo;t afraid to draw outside the lines. If you are someone who gets excited about the possibilities to connect with others, then Aloft Hotels is the place for you. In joining Aloft Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</div></div>

Guest Experience Expert (Receptionist) | Aloft Abu Dhabi

<div>Additional Information 
Job Number25185497 
Job CategoryRooms &amp; Guest Services Operations 
LocationAloft Abu Dhabi, Abu Dhabi National Exhibition Centre, Al Khaleej Al Arabi Street, Abu Dhabi, United Arab Emirates, United Arab Emirates 
ScheduleFull Time 
Located Remotely?N 
Position Type Non-Management<div><div> 
POSITION SUMMARY 
First impressions are everything. When guests arrive at our hotels, we want that impression to be memorable. The same goes for departures. When guests leave, we want them to go with a smile and a feeling that we were there for them throughout their stay. We want to build an experience that is memorable and unique from start to finish. Our Guest Arrival Experts take the initiative to deliver a wide range of services that guide guests through their arrival and departure experiences. They are empowered to move about their space and do what needs to be done. Whether processing operational needs, addressing guest requests, completing reports, or sharing the highlights of the local area, the Guest Arrival Expert makes transactions feel like part of the experience. 
No matter what position you are in, there are a few things that are critical to success &ndash; creating a safe workplace, following company policies and procedures, maintaining confidentiality, protecting company assets, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Arrival Experts will be on their feet and moving around (stand, sit, or walk for an extended time) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance and objects weighing more than 75 pounds with assistance.. Doing all these things well (and other reasonable job duties as requested) is critical for Guest Arrival Experts &ndash; to get it right for our guests and our business each and every time. 
PREFERRED QUALIFICATIONS
Education: High school diploma or G.E.D. equivalent.
Related Work Experience: No related work experience.
Supervisory Experience: No supervisory experience.
License or Certification: None 
</div><div></div>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
At Aloft, we aren&rsquo;t your typical hotel&mdash;but we aren&rsquo;t too cool for school either. We&rsquo;re here to be our guests&rsquo; launching and landing pad. Whether they are taking their dog for a walk and coming back for a drink, wrapping up a day of meetings with coworkers, or they&rsquo;re in town to see family, friends, or their favorite band, we offer a hub for connection to others and the area around them, with modern design and personality to boot. We&rsquo;re looking for confident self-expressers who aren&rsquo;t afraid to draw outside the lines. If you are someone who gets excited about the possibilities to connect with others, then Aloft Hotels is the place for you. In joining Aloft Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</div></div>

Guest Arrival Expert (Bellman) | Aloft Abu Dhabi

<div>Additional Information 
Job Number25185402 
Job CategoryRooms &amp; Guest Services Operations 
LocationAloft Abu Dhabi, Abu Dhabi National Exhibition Centre, Al Khaleej Al Arabi Street, Abu Dhabi, United Arab Emirates, United Arab Emirates 
ScheduleFull Time 
Located Remotely?N 
Position Type Non-Management<div><div> 
POSITION SUMMARY 
Our jobs aren&rsquo;t just about giving guests a smooth check-in and check-out. Instead, we want to build and experience that is memorable and unique. Our Guest Experience Experts take the initiative to deliver a wide range of services that guide guests through their entire stay. They are empowered to move about their space and do what needs to be done. Whether processing operational needs, addressing guest requests, completing reports, or sharing the highlights of the local area, or assisting guests with loading/unloading vehicles and transporting luggage to and from guest rooms and/or designated bell area, the Guest Experience Expert makes transactions feel like part of the experience. 
No matter what position you are in, there are a few things that are critical to success &ndash; creating a safe work place, following company policies and procedures, maintaining confidentiality, protecting company assets, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Experience Experts will be on their feet and moving around (stand, sit, or walk for an extended time; move through narrow, confined, or elevated spaces as well as up and down stairs and/or service ramps) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance and 100 pounds with assistance; reach overhead and below the knees, including bending, twisting, pulling, and stooping). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Experience Experts &ndash; to get it right for our guests and our business each and every time. 
PREFERRED QUALIFICATIONS
Education: High school diploma or G.E.D. equivalent.
Related Work Experience: No related work experience.
Supervisory Experience: No supervisory experience.
License or Certification: None 
</div><div></div>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
At Aloft, we aren&rsquo;t your typical hotel&mdash;but we aren&rsquo;t too cool for school either. We&rsquo;re here to be our guests&rsquo; launching and landing pad. Whether they are taking their dog for a walk and coming back for a drink, wrapping up a day of meetings with coworkers, or they&rsquo;re in town to see family, friends, or their favorite band, we offer a hub for connection to others and the area around them, with modern design and personality to boot. We&rsquo;re looking for confident self-expressers who aren&rsquo;t afraid to draw outside the lines. If you are someone who gets excited about the possibilities to connect with others, then Aloft Hotels is the place for you. In joining Aloft Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</div></div>

Guest Experience Expert (Telephone Operator - Arabic Speker) | Aloft Abu Dhabi

Capital Motion

Job posted on 15/09/2025Location: Functional - Front of HouseDepartment: FRONT OF HOUSEDesignation: GUEST EXPERIENCE LEADEntity: Number of Position(s) 1Openings Valid Till: 31/10/2025 Company Description Capital Motion owns and operates some of the leading licensed restaurants in the UAE and we are currently hiring. Our available jobs are related to restaurant operations, including F&B service, waitresses/waiters, hostesses, kitchen and bar operations as well as venue management. All our jobs offer a complete package with residence visa, accommodation, transportation, annual paid vacation, health insurance in addition to basic salary. Job Description The Trilogy by Buddha-Bar is seeking a passionate and service-driven Guest Experience Lead to oversee front-of-house operations and elevate the guest journey across our high-end restaurant and lounge venues. This role is central to ensuring exceptional service delivery, driving sales, leading the hostesses team, and coordinating group bookings and events. The ideal candidate will be a confident leader with a strong background in restaurant hospitality, guest relations, and sales. Key Responsibilities <ul> <li>Guest Relations & Front-of-House Leadership: Lead and inspire the hostess and reception teams to deliver a warm, professional, and seamless welcome.</li> <li>Handle VIP guests, special requests, and feedback with discretion and care.</li> <li>Supervise and schedule hostesses to ensure optimal front-of-house coverage.</li> <li>Support reception operations, ensuring smooth guest check-in and seating flow.</li> <li>Manage and confirm group bookings, coordinating with kitchen and service teams.</li> <li>Handle private dining and event inquiries, ensuring all details are captured and executed.</li> <li>Take and manage reservations via phone, email, and online platforms.</li> <li>Monitor reservation trends and adjust seating plans to maximize occupancy.</li> <li>Collaborate with marketing and sales teams to promote special events and packages.</li> <li>Ensure all guest interactions reflect the brand's standards and hospitality ethos.</li> </ul> Reservations & Booking Management <ul> <li>Oversee the reservations process, ensuring accurate and efficient handling of individual and group bookings.</li> <li>Coordinate with the reception and events teams to manage table allocations and guest flow.</li> <li>Maintain reservation systems and guest databases, ensuring up-to-date and accurate records.</li> </ul> Sales & Upselling <ul> <li>Drive revenue through upselling dining experiences, packages, and special offerings.</li> <li>Collaborate with the sales and marketing teams to convert leads into bookings and repeat visits.</li> <li>Identify and act on opportunities to enhance guest spend and satisfaction.</li> </ul> Group Bookings & Event Coordination <ul> <li>Manage group reservations and private dining events from inquiry to execution.</li> <li>Liaise with internal departments (kitchen, bar, operations) to ensure smooth event delivery.</li> <li>Ensure all guest requirements are met and expectations exceeded.</li> </ul> Team Management & Support <ul> <li>Train and supervise hostesses and reception staff.</li> <li>Develop team schedules, ensure grooming standards, and uphold service protocols.</li> <li>Foster a positive, guest-centric team culture.</li> </ul> Safety and Security <ul> <li>Report work-related accidents or injuries immediately to the manager/supervisor.</li> <li>Follow safety and security policies to maintain a clean, safe, and secure environment.</li> <li>Identify and correct unsafe work procedures or conditions.</li> <li>Use proper equipment and PPE and follow correct lifting procedures.</li> <li>Follow emergency procedures for evacuations, medical emergencies, and natural disasters.</li> <li>Safely operate and store tools, equipment, and machines.</li> <li>Complete required safety training and certifications.</li> </ul> Policies and Procedures <ul> <li>Protect the privacy and security of guests and coworkers.</li> <li>Follow company and department policies and procedures.</li> <li>Ensure uniform, nametags, and personal appearance are clean, hygienic, professional and in compliance with company policies and procedures.</li> <li>Maintain confidentiality of proprietary materials and information.</li> <li>Protect company tools, equipment, machines, or other assets in accordance with company policies and procedures.</li> <li>Perform other reasonable job duties as requested by Supervisors.</li> </ul> Communication <ul> <li>Speak to guests and co-workers using clear, appropriate and professional language.</li> <li>Discuss work topics, activities, or problems with coworkers, supervisors, or managers discreetly and quietly, avoiding public areas of the property.</li> </ul> Working with Others <ul> <li>Support all co-workers and treat them with dignity and respect.</li> <li>Develop and maintain positive and productive working relationships with other employees and departments.</li> <li>Partner with and assist others to promote an environment of teamwork and achieve common goals.</li> </ul> Physical Tasks <ul> <li>Read and visually verify information in a variety of formats.</li> <li>Stand, sit, or walk for extended periods.</li> <li>Move, lift, carry, push, pull, and place objects weighing up to 25 pounds without assistance and over 50 pounds with assistance.</li> <li>Grasp, turn, and manipulate objects of varying size and weight with dexterity.</li> <li>Move over sloping, uneven, or slippery surfaces.</li> <li>Move up and downstairs and/or service ramps.</li> <li>Reach overhead and below the knees, including bending, twisting, pulling, and stooping.</li> </ul> Qualifications <ul> <li>Minimum 3-5 years of experience in guest relations, restaurant hospitality, or front-of-house management.</li> <li>Strong background in reservations, sales, or event coordination.</li> <li>Excellent communication, leadership, and interpersonal skills.</li> <li>Proficiency in reservation systems and MS Office.</li> <li>Fluent in English; additional languages are a plus.</li> <li>Experience in luxury or high-end restaurant environments preferred.</li> </ul> Other <ul> <li>Performs other related tasks as assigned by management.</li> <li>Complies with Capital Motion policies and procedures.</li> </ul> Additional Information <ul> <li>The work location is Yas Island, Abu Dhabi.</li> <li>Please ensure you are willing and able to work within the Abu Dhabi area before applying.</li> </ul>

GUEST EXPERIENCE LEAD

<div>Additional Information 
Job Number25182271 
Job CategoryRooms &amp; Guest Services Operations 
LocationLe Royal M&eacute;ridien Abu Dhabi, 113 Khalifa Street, Abu Dhabi, United Arab Emirates, United Arab Emirates 
ScheduleFull Time 
Located Remotely?N 
Position Type Non-Management<div><div> 
POSITION SUMMARY 
Process all guest check-ins, verifying guest identity, form of payment, assigning room, and activating/issuing room key. Set up accurate accounts for each guest according to their requirements. Enter Marriott Rewards information. Ensure rates match market codes, document exceptions. Secure payment prior to issuing room key, verify/adjust billing. Compile and review daily reports/logs/contingency lists. Complete cashier and closing reports. Supply guests with directions and property information. Accommodate guest requests, contacting appropriate staff if necessary. Follow up to ensure requests have been met. Process all payment types, vouchers, paid-outs, and charges. Balance and drop receipts. Count and secure bank at beginning and end of shift. Obtain manual authorizations and follow all Accounting procedures. Notify Loss Prevention/Security of any guest reports of theft. 
Assist management in training, evaluating, counseling, motivating and coaching employees; serve as a role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process. Develop/maintain positive working relationships; support team to reach common goals; listen and respond appropriately to employee concerns. Follow company policies and procedures; report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications; ensure personal appearance is clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge guests; anticipate and address guests&rsquo; service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Ensure adherence to quality standards. Enter and locate information using computers/POS systems. Stand, sit, or walk for an extended period of time. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors. 
PREFERRED QUALIFICATIONS
Education: High school diploma or G.E.D. equivalent.
Related Work Experience: At least 1 year of related work experience.
Supervisory Experience: At least 1 year of supervisory experience.
License or Certification: None 
</div><div></div>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
At Le M&eacute;ridien, we are inspired by the era of glamorous travel, celebrating each culture through the distinctly European spirit of savouring the good life. Our guests are curious and creative, cosmopolitan culture seekers that appreciate moments of connection and slowing down to savour the destination. We provide authentic, chic and memorable service along with experiences that inspire guests to savour the good life. We&rsquo;re looking for curious and creative people to join our team. If you appreciate connecting with like-minded guests and have a deep desire to create memorable experiences, we invite you to explore career opportunities with Le M&eacute;ridien. In joining Le M&eacute;ridien, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</div></div>

Guest Experience Supervisor

New York University

<div>Position Summary:

Applications are welcome from all qualified candidates. In line with UAE regulations, Emirati candidates are encouraged to apply 
New York University Abu Dhabi (NYUAD) seeks to appoint a Class Year Experience Specialist reporting to the Class Year Experience Manager. 
The Class Year Experience Specialist is a member of Student Affairs. The position has important operational support functions, inclusive of delivering Marhaba; the first-year curriculum; Ma&rsquo;a Salama and Commencement activities; Class-year specific event and programming support. In addition to providing administrative support, the Specialist is responsible for supervising, recruiting, training, and overseeing the Weyak Facilitator student-staff program, inclusive of the ~34 hires. The Specialist also works closely with the Class Year Representative Committees in Student Government, leading meetings, mentoring, and training. 
The role has significant administrative responsibilities, including purchasing through internal NYU systems, managing expense tracking, and will also be responsible for gathering data for reporting purposes which will include preparing reports for both internal and external stakeholders. This person will additionally support other divisional functional areas, including student activities under the Student Life department. 
Key Responsibilities: 
Weyak Recruitment, Supervision and Administration<ul><li>
Supervises Weyak Facilitators, including but not limited to: Recruitment, Hiring, Payment, Communications, Administration, Trainings, Early Arrival and ongoing supervisory and departmental support</li><li>
Provides Weyak training and student-staff oversight during pre-Marhaba early arrival window and throughout Marhaba and the academic year</li><li>
Conducts bi-weekly check-in meetings/trainings with the Weyak Facilitators and Weyak Program staff for pulse check-in and provide administrative support</li><li>
Ensures delivery of the fall semester Weyak Curriculum</li><li>
Maintains records in Engage for all Weyak Curriculum events, including accuracy checks, approvals, follow-ups, and attendance tracking</li><li>
Tracks budget and expenditures, evaluating invoices and resolving discrepancies. Maintains expense and reimbursement records</li><li>
Assesses programming, budget expenditures, and data collection related to the Weyak Program</li><li>
Enforces accountability measures for Weyak student-staff</li></ul>
 Class Year Experience Portfolio Administration<ul><li>
Responds to all incoming CYE Alias emails and manages student-facing enquiries</li><li>
Liaises and collaborates with multiple stakeholders across the University (e.g. Events, Vice Chancellor's Office, Student Affairs, External Relations and Communications, Office of Undergraduate Education, Arts Center, IT, Library, etc.) to develop and coordinate summer onboarding and orientation week for the incoming class</li><li>
Coordinates with the Arts Center for Marhaba sessions with panels and guest speakers as well as student leaders&rsquo; performances</li><li>
Liaises and collaborates with multiple stakeholders across the University to develop and coordinate the celebration week for the graduating class, &lsquo;Ma&rsquo;a Salama&rsquo;</li><li>
Creates website and student portal content that will be most relevant to first and senior year students and ensure it is updated regularly in preparation for onboarding</li><li>
Maintains the Marhaba and Ma&rsquo;salama programming information online, both on the internal student portal and external university website</li><li>
Tracks expenses and manages payment processes for Class Year programs and other student activities throughout the academic year</li><li>
Runs the Senior Guest Flight Assistance application, including the outreach, response evaluation, grant offers, and Nirvana partner coordination</li><li>
Coordinates Ma&rsquo;a Salama and Marhaba procurement processes, management of student sign ups, and ticket distribution</li><li>
Administers feedback surveys for Marhaba and Ma&rsquo;a Salama programming and ensures accurate attendance tracking</li></ul>
 Logistical Support<ul><li>
Manages and is the contact point for each Class Year Representatives for regular check-in meetings and programming support</li><li>
Coordinates logistics for Marhaba, Ma'a Salama, Weyak, and other student initiatives, inclusive of catering coordination, Engage event creation and administration, and ad hoc support</li><li>
Serves as the CYE partner outreach coordinator for presenters for Marhaba and CYE newsletters</li><li>
Leads the Marhaba Cultural outing in collaboration with internal and external partners</li><li>
Plans and executes CYE Milestone programming for each Class cohort as per the CYE Portfolio</li><li>
Supports with the delivery of Civic Engagement and Service/SLICECT Kashtah excursions</li><li>
Manages the external vendor processes, including outreach, registration, procurement, payment follow-ups, and quality assurance</li><li>
Supports Class Representatives in the procurement and distribution of class-specific merchandise</li><li>
Coordinates preparation of First-year materials, including student NYU IDs and SIM cards, in collaboration with Campus Safety and IT</li><li>
Maintains first-year student records and manages first-year parents and student lists for external mailings via NYU Direct and collaboration with institutional partners</li></ul>
 Domestic Student Support &amp; Student Clubs<ul><li>
Develops the supporting structures for domestic student outreach, communications, and ongoing support</li><li>
Designs and facilitates feedback surveys and focus groups to gather data on domestic student Marhaba, Ma&rsquo;a Salama, and university integration experiences</li><li>
Identifies gaps and provides suggestions across Class Year programming in support of domestic students, who may or may not have a campus housing assignment</li><li>
Identifies and establishes connections within the UAE for deeper cultural immersion and intercultural competency-building opportunities for students, and works with internal stakeholders</li><li>
Develops connections between domestic students&rsquo; NYUAD experiences and the Violet Ready Competencies in order to enrich the Curriculum and learning outcomes</li><li>
Serves on the Domestic Student Support Committee</li><li>
Serves as the CYE contact point for DSAB and the UAE Majlis, supports Student Engagement team with management</li><li>
Supports Student Engagement team on keystone programs (such as National Day, Hag Al Laila, etc.)</li></ul>
 Other Divisional Duties<ul><li>
Supports institutional activities related to student yield and onboarding, including collaborations with campus partners such as Admissions, Global Education, etc.</li><li>
Collaborates with other departments to host programming for first-year and upper-class students. Supports other divisional functional areas including campus pulse, identity interest group support, and student space activation</li><li>
Supports cross-departmental committees</li><li>
Other duties as assigned</li></ul> 

Qualifications:

 Required Education:<ul><li>
Bachelor&rsquo;s degree in a related field</li></ul>
 Required Experience:<ul><li>
3+ years of experience in planning and organizing events and schedules. Prior experience supervising interns and/or student-staff is a must. History of advising students within an educational institution. Willingness and ability to work evenings/weekends for event support</li><li>
Critical thinking &amp; problem-solving skills, planning &amp; organizing, conflict management, exceptional communication skills, knowledge of project management and business analysis techniques &amp; tools, deep cultural understanding of the UAE and ability to strengthen community ties to NYUAD</li><li>
Strong knowledge of data development processes including integration design and data modeling</li><li>
Proven ability to perform data analysis and synthesis</li><li>
Excellent documentation capabilities (effective note taking, detailed requirements documents, articulate process flows, meaningful presentations, etc.)</li><li>
Ability to manage and communicate with, a diverse set of stakeholders in both technical and non-technical environments</li><li>
Effectively using interpersonal and communications skills including tact and diplomacy</li><li>
Effectively using organizational and planning skills with attention to detail and follow through</li><li>
Effectively multitask, as well as manage, lead, and delegate tasks and authority where needed</li><li>
Maintaining confidentiality of work-related information, materials, and staff/student sensitive data</li><li>
Strong leadership capability, executing as appropriate in the areas of responsibility</li><li>
Excellent oral and written communication skills, including the ability to explain technology solutions in business terms, establish rapport and persuade others</li><li>
Ability to work autonomously with little supervision</li><li>
A demonstrated ability to Influence, provide strategic insight, communicate, lead others</li><li>
Knowledge of a variety of current and emerging technologies related to NYU&rsquo;s global needs</li></ul>
Additional Information:

About NYUAD 
NYU Abu Dhabi is a degree-granting research university with a fully integrated liberal arts and science undergraduate program in the Arts, Sciences, Social Sciences, Humanities, and Engineering. NYU Abu Dhabi, NYU New York, and NYU Shanghai, form the backbone of NYU&rsquo;s global network university, an interconnected network of portal campuses and academic centers across six continents that enable seamless international mobility of students and faculty in their pursuit of academic and scholarly activity. This global university represents a transformative shift in higher education, one in which the intellectual and creative endeavors of academia are shaped and examined through an international and multicultural perspective. As a major intellectual hub at the crossroads of the Arab world, NYUAD serves as a center for scholarly thought, advanced research, knowledge creation, and sharing, through its academic, research, and creative activities.</div>

Class Year Experience Specialist – Student Affairs (Fixed – Term for 3 years)

CRISTAL HOTEL ABU DHABI

PREFERABLY FEMALEEducation and Experience Requirements: &middot; High school graduate or equivalent. Must speak, read. Write, and understand the primary language used in the workplace.&middot; Previous hotel-related experience desired.Key Duties and Responsibilities:&middot; Using computerized Front Office systems, process accounts from check-in through to check-out, ensuring accurate posting of food and beverage and supplementary charges.&middot; Receives payments by cash, cheque, credit card or account, adhering to the company Credit Policy at all times.&middot; Accurately administers Front Desk Clerical systems and procedures.&middot; Provides currency exchange services.&middot; Balances accounts of day&rsquo;s business at end of shift.&middot; Comply with all laid down systems and procedures.&middot; Records all instances of refused business, with reasons of refusal.&middot; Ensures that all bills closed on shift are checked and are closed correctly to the required standard and policy.&middot; To regularly check the reception is organized and operating an efficient standard and checklists are completed and forwarded to supervisors.&middot; Answers incoming calls and places outgoing calls.&middot; Directs call to guest rooms, staff, or departments through the private exchange system [PBX system].&middot; Receives guest messages and delivers the same to the guest.&middot; Logs all wake-up call requests and performs wake-up call services.&middot; Provides information about hotel services to guests.&middot; Keep records of calls placed and received by all departments and recording the call charges.&middot; Ensures the correct operation of the PBX system and VICAs system.&middot; Carries out administrative tasks.&middot; Handles every query in a polite and courteous manner.&middot; Promotes the hotels outlets and special events at all times.&middot; Maintains an awareness of competitor&rsquo;s rates and occupancy levels.&middot; Ensures incoming guests are given the highest possible personal service.&middot; Maintains effective communication with all related departments to ensure smooth service delivery.&middot; Receives guests in a professional and friendly manner, satisfying guest expectations from arrival till departure.&middot; Takes telephone reservations when the reservations team are not available.&middot; Greets guests on their arrival ensuring they feel expected and welcome.&middot; Ensures the guest receives the accommodation he/she is expecting.&middot; Maintains an up to date knowledge of hotel and local services and supply information respond to guest queries.&middot; Deals swiftly, efficiently and sensitively to guest complaints and follows through.&middot; Maintains awareness of guest profile through the guest history.<ul><li>Performs other related duties as assigned</li></ul>Job Type: PermanentAbility to commute/relocate:<ul><li>Abu Dhabi: Reliably commute or planning to relocate before starting work (Required)</li></ul>

Guest Service Agent with 2 years HOTEL experience

Explore 2288+ Guest experience specialist in Abu Dhabi this November. Find roles across top companies and apply now to boost your career.