receptionist

hostess

guest service agent

front desk receptionist

reservation agent

guest relations

McFill Media and Publishing Group

Role Description 
This is an on-site internship role located in Dubai for a Guest Relations Intern at McFill Media. The Guest Relations Intern will be responsible for maintaining a welcoming atmosphere at all times and providing an exceptional experience for guests, performing client coordination and managing communication across departments, maintaining effective relationships with clients, collaborating with the team, and supporting the day-to-day operations and administrative tasks in the magazine.
 Qualifications 
<ul>
<li>Bachelor s degree or currently pursuing in Public Relations, Hospitality, Communication, Marketing, or a related field</li>
<li>Excellent verbal and written communication skills with fluency in English; Arabic language skills will be an added advantage but not mandatory</li>
<li>Strong organizational and interpersonal skills</li>
<li>Good time management skills and the ability to work in a fast-paced environment with shifting priorities</li>
<li>Ability to work effectively and collaboratively as part of a team and independently as needed, while maintaining a positive attitude at all times</li>
<li>Immediate availability to work on-site in Dubai for a minimum of 6 months</li>
<li>Passion for the creative and luxury industry and an interest in media and journalism</li>
</ul>

Guest Relations Intern

Accor Group

Job Title Guest Relations Agent Luxury Beach Resort Dubai, UAE Job Description Guest Relations Agent Luxury Beach Resort Dubai, UAE Role Summary Join the award-winning Rixos The Palm Dubai Hotel &amp; Suites as a Guest Relations Agent and be at the heart of delivering exceptional guest experiences in one of the UAE s most iconic beachfront destinations. You will act as the primary point of contact for VIPs and special guests, anticipating their needs, resolving concerns, and ensuring every stay is memorable. This role offers the opportunity to work in a dynamic, multicultural environment while representing one of the leading names in luxury hospitality. Job Details Location: UAE Location City: Dubai Industry: Hospitality / Travel Function: Guest Services / Concierge Gender: Any Candidate Nationality: Any Candidate Preferred Location: Any Job Type: Full Time What You ll Do Respond promptly and professionally to guest inquiries, requests, and needs, ensuring timely follow-up for guest satisfaction. Anticipate guest requirements and provide proactive solutions to enhance their experience. Address and resolve guest complaints with empathy and efficiency. Coordinate arrivals and departures for VIP guests and other special categories. Facilitate communication between guests and relevant hotel departments. Promote hotel amenities, special offers, and services to maximize guest engagement. Maintain accurate records of guest interactions and special preferences. Ideal Profile Previous experience in guest relations or a similar customer-facing role in hospitality preferred. Diploma or degree in hospitality management, business administration, or related field. Strong interpersonal and communication skills, with active listening abilities. Problem-solving mindset and ability to work under pressure. Professional appearance and high level of responsibility. Flexibility to work varied shifts, including evenings, weekends, and holidays. Proficiency in German is an advantage.

Guest Relations Agent

ACCOR

<ul> <li>Ensure maximum guest satisfaction through personal recognition and prompt cordial attention from arrival through departure</li> <li>Ensure all members consistently receive all benefits, and repeat guests and other VIP s receive special recognition and service</li> <li>Meet and greet VIP guests personally</li> <li>Liaise closely with Concierge, Butler and Sofitel Club for Hotel events, restaurant promotions, Limousine requirements and special VIP requests or preparations.</li> <li>Prepare compendiums prior guest arrival and check-into system if necessary</li> <li>Maintain close contact with Airport Concierge for new arrivals and departures</li> <li>Update and maintain repeat guest history system</li> <li>Promote Inter-Hotel sales and in-house facilities</li> <li>Send prepared welcome cards and amenities to room prior to guest arrival</li> <li>Attend to special requests by guests</li> <li>Handle guest complaints and refer them as necessary, follow up on corrective action</li> <li>Review arrival lists for all arrivals and VIPs to check room allocations, amenities, and special requests</li> <li>Prepare requisitions for amenities on a timely basis</li> <li>Participate in regular meetings for all Guest Relations team members, Butlers and Sofitel Club staff to facilitate communications and smooth operations</li> <li>Adhere to OH&amp;S policies and procedures</li> <li>Performs related duties and special projects assigned</li> </ul>

KERZNER INTERNATIONAL LIMITED

About the Role 
 
 The Host is considered the connection between the One&amp;Only One Za abeel and the Guests, overseeing all Guests needs during the stay and assisting them with reservations, special events, refreshment center preferences, room orientation, guest laundry cleaning services, packing, unpacking of their luggage. You will go beyond service basics, anticipating and creating everlasting memories for our Guests. 
 
 
 About You 
 
 The ideal candidate will possess a minimum of 2 years of experience in guest relations or a similar role in a luxury hotel. You will have a strong guest drive, communication and organization skills, and attention to detail. You are able to work in a fast-paced environment and handle multiple tasks simultaneously with excellent problem-solving abilities. You should be familiar with hotel reservation systems, and MS Office. Additional languages such as ]

Host, Guest Relations

The First Group

Job Summary: Guest Relations Agent provides professional and customer focused service to our guests, has great interpersonal skills and engaging personality. Guest Relations Agent greets and welcomes our guests, interacts with guests while they are waiting for their rooms, assists guests with any enquiries, oversees social media platforms. Responsibilities: <ul> <li>Respond to any questions, needs and desires of guests, and follow up with guests to ensure their requests have been met to their satisfaction.</li> <li>Respond to guests needs and anticipate their unstated ones.</li> <li>Expect and react promptly to guests requirements and inquires.</li> <li>Actively listen and resolve guests complaints.</li> <li>Oversee and coordinate all arrivals and departures of special guests (VIPs).</li> <li>Coordinate and manage communication between guests and staff .</li> <li>Promote all amenities, conveniences and programs offered.</li> </ul>

Sunset Hospitality Group

<li>Oversee all Guest Relations department procedures and ensure alignment with established standards.</li><li> Ensure all guest inquiries, calls, and requests are handled politely, efficiently, and accurately.</li><li> Maintain consistent communication with the Manager on Duty regarding guest feedback and requests.</li><li> Deliver exceptional customer service and foster strong guest relationships to encourage repeat business.</li><li> Seek opportunities to increase revenue and enhance guest experiences.</li><li> Monitor market trends and data to develop strategies that strengthen competitiveness.</li><li> Coordinate reservations and special requests with relevant departments for seamless service.</li><li> Assign daily tasks and prepare work schedules for Hostess and Reservation Agents.</li><li> Review reservations and arrival reports daily, ensuring smooth communication regarding bookings and occupancy.</li><li> Perform other duties as assigned to support overall guest satisfaction.</li>

Guest Relations Manager

Zed Capital Real Estate LLC

About the RoleThe Guest Relations Executive ensures an exceptional guest experience from booking tocheckout while maintaining the quality and operational e.iciency of the properties. This roleblends hospitality, market awareness, and attention to detail to support the smooth operationand growth of the holiday homes portfolio.Key Responsibilities1. Greet and communicate with guests before, during, and after their stay to ensuresatisfaction.2. Handle check-ins, check-outs, and coordinate smooth arrivals and departures.3. Register all guest bookings and stays on DTCM in compliance with Dubai Tourismregulations.4. Receive and manage inquiries from di.erent booking platforms and direct sources.5. Ensure timely responses to guest messages, especially on OTAs to maintain responserate, and if unable to accommodate, o.er suitable alternatives, apply discounts wherepossible, and handle cancellations smoothly.6. Get acquainted with market trends to understand pricing strategies and recommendcompetitive rates for inquiries.7. Conduct property inspections after every checkout, ensuring all assets are in goodcondition and reporting what needs to be repaired, replaced, or restocked. Conductregular inspections of guest areas to identify walls that need repainting, furniture thatrequires deep cleaning, or utensils that should be repaired or replaced.8. Coordinate with housekeeping and maintenance teams to ensure all units are cl

Guest Relations Officer

Explore 1772+ Guest relations in Dubai this October. Find roles across top companies and apply now to boost your career.

1772 guest relations jobs IN Dubai

Guest Relations Intern

Guest Relations Agent

Guest Relations Agent

Host, Guest Relations

Guest Relations Agent

Guest Relations Manager

Guest Relations Officer