real estate agent

property consultant

sales manager

real estate sales agent

sales representative

reservations agent

Millennium Al Barsha Hotel

<div>
 As a Reservations Agent, you will be the first point of contact for guests looking to make room reservations. Your role involves providing excellent customer service, assisting with booking inquiries, and ensuring accurate and efficient reservation processes.
 
 
 
 Key Job Responsibilities:
 
 
 
 <ul>
 <li>
 Assist guests in making room reservations through various communication channels, including phone, email, and online platforms.
 </li>
 <li>
 Provide information about room availability, rates, and hotel amenities.
 </li>
 <li>
 Ensure accurate and efficient processing of guest reservations.
 </li>
 <li>
 Address guest inquiries and concerns related to bookings and accommodation.
 </li>
 <li>
 Verify guest information and payment details to confirm reservations.
 </li>
 <li>
 Offer assistance and recommendations to guests based on their preferences and needs.
 </li>
 <li>
 Promote special offers, packages, and discounts to enhance the guest experience.
 </li>
 <li>
 Maintain up-to-date knowledge of hotel policies, procedures, and room types.
 </li>
 <li>
 Collaborate with the reservations team to ensure accurate room inventory management.
 </li>
 <li>
 Assist with group reservations and bookings as needed.
 </li>
 <li>
 Uphold a high standard of customer service and professionalism in all interactions.
 </li>
 <li>
 Participate in ongoing training to improve reservation skills and knowledge.
 </li>
 <li>
 Operate in a safe and environmentally friendly manner to safeguard the health and safety of guests and colleagues, as well as contribute to environmental conservation.
 </li>
 <li>
 Adhere to the company&rsquo;s environmental, health, and safety procedures and policies.
 </li>
 </ul>
</div>

Reservations Agent - Millennium Atria Business Bay

Westminster Properties

Job Seekers: for immediate joining only (no notice period), please apply only if you meet the following requirements:RESERVATION AGENT: 5* Hotel Back ground (or Holiday Homes) with solid experience in PROPERTY MANAGEMENT SYSTEM (like Opera, RMS) as reservation executive (back office)URGENT<ul><li>5* Hotel UAE Experience in Property Management System regarding reservations booking, check-in, check-out, cancellations, invoicing, receipts, blocking the units, unit availability in PMS, month-end closing, recording expenses,</li><li>Create direct reservations in the property management software as per apartment availability by coordinating with sales and guest service staff</li><li>Block the rooms in reservation management system</li><li>Prepare the confirmation letter</li><li>Create the Check-in in the reservation software.</li><li>Prepare the receipt from the reservation software.</li><li>Create the Check-out after verifying that all payments have been received and invoice has been generated</li><li>Quote room rates, determine promotions plans and coordinate with guest service executives and marketing team.</li><li>Quote for the refund in case of cancelled reservation.</li></ul>REQUIREMENTSMinimum 2 years solid UAE Experience in 5* Hotel (or Holiday Homes) as reservation agent with extensive experience in PROPERTY MANAGEMENT SYSTEM (Opera, RMS)<ul><li>Immediate joiners and visa takers (only visit or cancelled Visa)</li><li>Attractive and can speak English, Arabic.</li><li>A highly responsible and Confident individual and attention to details is a must. Should be flexible with timings</li></ul>Job Types: Full-time, PermanentPay: AED3,500.00 per month

Reservation Agent (Hotel / Holiday Homes Background)

Dubai Short Stay

Job Title: Reservation Agent &ndash; High Conversion SpecialistCompany: Keys Please Holiday Homes Location: Dubai, UAE Employment Type: Full-TimeWe don&rsquo;t do &quot;reservations.&quot; We do conversions.Role: Sales &amp; Conversion Specialist (Holiday Homes)Location: Dubai (In-office/Hybrid)The Mission: Convert high-intent inquiries into high-value bookings.The Reality:Most Holiday Home &quot;Reservation Agents&quot; just check a calendar and say &quot;Yes, it&rsquo;s available.&quot; That is a waste of a lead.We are looking for a Closer. Someone who understands that a lead from Airbnb, Property Finder, or a direct WhatsApp is a ticking clock. If you aren't closing them within minutes, you&rsquo;re losing money.What you will be doing:<ul><li>The Hunt: Dominating our inbound lead flow (WhatsApp, Direct, Booking.com, Airbnb).</li><li>The Pivot: Someone asks for a studio that&rsquo;s booked? You sell them the 1-bedroom they didn't know they needed.</li><li>The Upsell: You don't just sell the stay; you sell the airport transfer, the yacht charter, and the mid-stay cleaning.</li><li>The Retention: Turning a &quot;one-time guest&quot; into a &quot;direct-booking regular&quot; who bypasses the OTAs.</li></ul>Who you are:<ul><li>Experience: You have a background in Dubai Real Estate, High-End Holiday Homes, or Luxury Hospitality.</li><li>WhatsApp Warrior: You can build a rapport, send a professional quote, and handle a price objection&mdash;all via a voice note.</li><li>The &quot;Hustle&quot; Gene: You get a dopamine hit every time a booking confirmation hits the system.</li><li>Market Savvy: You know the difference between a &quot;good price&quot; in Downtown vs. the Marina and can justify our rates with confidence.</li></ul>*What we offer:<ul><li>The Leads: A massive marketing budget that keeps your pipeline full.</li><li>The Upside: A competitive base salary + uncapped commission on every booking and upsell.</li><li>The Culture: No corporate fluff. Just a fast-paced, high-growth environment where winners are rewarded.</li></ul>Don't just &quot;Apply.&quot;DM us with your highest single booking value from the last 12 months.Job Type: Full-timePay: AED4,000.00 - AED12,000.00 per month

Reservations Specialist

Pyramisa Hotel Apartment

Handles all room reservations and any inquiries about rates/packages/promotions via phone, fax, and internet in a timely manner under the general supervision of the Front Office Manager. All work shall be done in accordance with the company and/or brand requirements and service principles.<ul><li>Handles incoming reservations received through the following channels and enters them into the computer:</li><li>The telephone</li><li>Telefax E-mail/Internet</li><li>Processes and adds amendments and cancellations into the computer.</li><li>Knows the type of rooms available as well as their location and layout.</li><li>Knows the selling status, rates, and benefits of all packages plans.</li><li>Knows the credit policy of the hotel and how to code each reservation.</li><li>Creates and maintains reservation records by date of arrival and alphabetical listing.</li><li>Responds to enquiries and reservations through fax and e-mail as they come in.</li><li>Sell the best rated room to meet the guest's needs; maximize rate for all reservations.</li><li>Access all functions of computer system according to established procedures and standards.</li></ul>Job Type: Full-timePay: AED1,800.00 - AED2,000.00 per monthAbility to commute/relocate:<ul><li>Dubai: Reliably commute or planning to relocate before starting work (Required)</li></ul>Experience:<ul><li>Reservation: 1 year (Preferred)</li><li>Prologic System: 1 year (Preferred)</li></ul>

Reservation Agent

Wayz Digitally

We are looking for a detail-oriented and service-driven Reservation Executive to join our client's growing hospitality operations team. The selected candidate will be responsible for managing guest reservations, coordinating with internal departments, and ensuring a smooth booking and guest experience across multiple platforms.Key ResponsibilitiesGuest Communication &amp; Reservation Coordination<ul><li>Respond to guest inquiries professionally via phone, email, WhatsApp, and OTA platforms.</li><li>Assist guests throughout the reservation journey by sharing accurate details on availability, rates, offers, and booking policies.</li><li>Maintain complete, accurate, and well-structured guest and reservation records.</li></ul>Reservation &amp; System Management<ul><li>Create, modify, and confirm reservations, ensuring accuracy in booking details and payment processing.</li><li>Handle cancellations, amendments, refunds, and special requests in accordance with company policies.</li><li>Ensure booking calendars are accurate and synchronized across all distribution channels.</li></ul>Pre-Arrival Planning &amp; Guest Support<ul><li>Verify guest information and ensure compliance with regulatory and documentation requirements.</li><li>Share pre-arrival instructions, check-in details, and welcome communications with guests.</li><li>Coordinate closely with Guest Relations, Housekeeping, and Operations teams to deliver a seamless guest experience.</li></ul>Revenue Support &amp; Performance Tracking<ul><li>Monitor room rates and support pricing strategies to maximize occupancy and revenue.</li><li>Assist with rate updates for peak periods, holidays, and special events.</li><li>Track key performance indicators, including occupancy, ADR, and booking trends.</li></ul>Market Monitoring &amp; Listing Optimization<ul><li>Conduct competitor rate analysis and monitor local market conditions.</li><li>Support promotional initiatives and enhance OTA listing visibility and performance.</li><li>Ensure all listings remain accurate, updated, and compliant with regulatory requirements.</li></ul>Reporting &amp; Documentation<ul><li>Maintain daily records of reservations, inquiries, payments, cancellations, refunds, and no-shows.</li><li>Prepare and submit accurate shift-wise and daily performance reports.</li><li>Record all guest communications and booking updates in the PMS for audit and tracking purposes.</li></ul>Internal Coordination<ul><li>Liaise with Housekeeping, Maintenance, and Guest Relations teams to ensure property readiness.</li><li>Communicate guest requirements such as early check-ins, late check-outs, extensions, and VIP arrangements.</li></ul>Cancellation, Refund &amp; Inventory Control<ul><li>Review and process cancellation and refund requests in line with company policies.</li><li>Update booking systems and OTA portals promptly to reflect changes.</li><li>Track no-shows and manage inventory availability efficiently.</li></ul>Calendar, Listing &amp; Property Setup<ul><li>Manage booking calendars, including inventory blocking and release with proper documentation.</li><li>Support listing improvements, pricing accuracy, and compliance checks.</li><li>Assist with onboarding new properties by ensuring complete and accurate listings, images, and required permits.</li></ul>Reviews &amp; Dispute Management<ul><li>Monitor guest reviews across platforms and escalate issues when required.</li><li>Coordinate with OTA partners by providing documentation for dispute resolution.</li><li>Partner with Guest Relations teams to maintain high guest satisfaction and ratings.</li></ul>Required Qualifications &amp; Skills<ul><li>Strong proficiency in English (Hindi or Arabic is an advantage).</li><li>Excellent communication and customer service skills.</li><li>High attention to detail with the ability to multitask effectively.</li><li>Hands-on experience with PMS and OTA platforms such as Hostaway, Airbnb, Booking.com, and Expedia is mandatory.</li><li>Proficient in Microsoft Office applications (Excel, Word, Outlook).</li></ul>Benefits<ul><li>Company-sponsored employment visa</li><li>Medical insurance coverage</li><li>Paid annual leave</li><li>One-way annual air ticket after completing 12 months of service</li><li>Additional benefits as per company policy</li></ul>Language Requirements<ul><li>English &ndash; Required</li><li>Hindi or Arabic &ndash; Preferred</li></ul>Job Type: Full-timePay: AED4,000.00 - AED5,000.00 per monthExperience:<ul><li>Reservation Executive: 4 years (Required)</li><li>OTA: 4 years (Required)</li><li>PMS: 3 years (Required)</li><li>Reservation reports preparation like ADR, CSAT: 2 years (Required)</li><li>Revenue &amp; Pricing: 1 year (Required)</li></ul>

Reservation Executive - OTA & PMS must

Aurora Stays Holiday Homes Rental LLC

Aurora is one of Dubai&rsquo;s leading short-term rental management companies. We are looking for a reliable and well-presented Check-In Agent to handle guest arrivals and ensure a seamless start to every stay. The ideal candidate is punctual, service-oriented, and familiar with Dubai locations and buildings.Responsibilities:<ul><li>Greet guests upon arrival and conduct smooth, professional check-ins</li><li>Guide guests through apartment features, facilities, and rules</li><li>Handle key handovers and verify guest IDs and booking details</li><li>Communicate with operations, housekeeping, and maintenance teams to ensure readiness</li><li>Coordinate check-outs when needed and report any issues</li><li>Maintain excellent communication with the Guest Experience team</li><li>Represent the company with professionalism and hospitality</li></ul>Requirements:<ul><li>Minimum 1 year of experience in hospitality, concierge, or holiday homes in Dubai</li><li>Excellent communication and interpersonal skills</li><li>Fluent in English (Arabic or additional languages is a strong advantage)</li><li>Familiarity with Downtown Dubai buildings and locations</li><li>Well-groomed, punctual, and customer-service oriented</li><li>Flexible to work evenings, weekends, and public holidays</li><li>UAE driving license is a strong advantage</li></ul>Benefits:<ul><li>Competitive salary + performance bonuses</li><li>Fuel allowance / transportation support</li><li>Company mobile phone provided</li><li>Training and growth opportunities within the team</li></ul>Job Type: Full-timeApplication Question(s):<ul><li>Salary expectation:</li><li>List your previous Dubai experience in the Holiday Homes (Dubai) industry. Which companies did you work for?</li></ul>Experience:<ul><li>Holiday Homes (Dubai): 1 year (Preferred)</li></ul>Language:<ul><li>English fluently (Preferred)</li><li>Arabic (Preferred)</li></ul>License/Certification:<ul><li>UAE driving license (Preferred)</li></ul>

Check-In Agent – Holiday Homes

WADI AL SAHAB FOR MANAGEMENT AND CONSULTANCIES. CO

<div>
 
 Industry &amp; Sector:
 
 Hospitality &mdash; Full-service hotel and guest services operating in the United Arab Emirates. We deliver high-touch front-office experiences for business and leisure travellers across the Emirates, focusing on efficiency, hospitality standards, and guest satisfaction.
 
 
 
 Primary job title (standardized):
 
 Front Desk Agent / Hotel Receptionist
 
 
 
 About The Opportunity
 
 
 
 Join an on-site front-office team in a busy UAE hotel environment where you will be the first point of contact for guests. This role suits organised, guest-focused professionals who can manage check-ins/check-outs, reservations, billing and guest enquiries while maintaining high standards of service and accuracy.
 
 
 Role &amp; Responsibilities
 
 
 <ul>
 <li>
 Welcome guests, manage efficient check-in and check-out processes, and ensure accurate registration and room assignment.
 </li>
 <li>
 Handle reservations, modify guest bookings, and coordinate room availability with housekeeping and reservations teams.
 </li>
 <li>
 Process guest payments, maintain accurate billing, perform cashiering duties and reconcile end-of-shift transactions.
 </li>
 <li>
 Operate property management and front-office systems to record guest data, special requests, and maintain confidentiality.
 </li>
 <li>
 Respond promptly to guest enquiries and complaints&mdash;resolve or escalate issues to maintain guest satisfaction and service standards.
 </li>
 <li>
 Coordinate with concierge, housekeeping, maintenance and F&amp;B teams to fulfil guest requests and ensure a seamless stay.
 
 
 </li>
 </ul>
 
 Skills &amp; Qualifications
 
 
 
 Must-Have
 
 
 <ul>
 <li>
 Proven experience in hotel front desk or guest services roles.
 </li>
 <li>
 Operational knowledge of Opera PMS or equivalent property management systems.
 </li>
 <li>
 Proficiency with POS systems and basic cashiering/billing procedures.
 </li>
 <li>
 Fluent English (verbal and written); clear telephone etiquette.
 </li>
 <li>
 Strong attention to detail and ability to handle transactions accurately under pressure.
 </li>
 <li>
 Valid legal authorization to work in the UAE.
 
 
 </li>
 </ul>
 
 Preferred
 
 
 
 <ul>
 <li>
 Arabic language proficiency.
 </li>
 <li>
 Experience with MICROS/Oracle POS or global distribution/reservation systems.
 </li>
 <li>
 Formal training or certificate in hospitality, customer service or front office operations.
 
 
 </li>
 </ul>
 Benefits &amp; Culture Highlights
 
 
 <ul>
 <li>
 On-site role in a fast-paced hospitality environment with opportunities for cross-department exposure and growth.
 </li>
 <li>
 Competitive UAE compensation package, staff benefits and training to advance front-office skills.
 </li>
 <li>
 Clear career pathways for high performers within hotel operations and guest services.
 
 
 </li>
 </ul>
 To apply, highlight your front-office experience, familiarity with Opera PMS or similar systems, and your language abilities. Employer: WADI ALSAHAB FOR MANAGEMENT CONSULTANCIES CO.
 
 
 Skills: management,cashiering,operations
</div>

Hotel Receptionist

Explore 148+ Reservations agent in Dubai this February. Find roles across top companies and apply now to boost your career.