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guest relations officer

Chinese Palace Restaurant Group

We are looking for Guest Relation<ul><li>Provide excellent customer Service</li><li>Responsible with restaurant inspection (documents, cleanliness, etc.)</li><li>Handle complaints if necessary</li><li>Assist local people inside the store</li><li>Handle other tasks as per the manager</li></ul>Job Type: Full-timeApplication Question(s):<ul><li>How much is your salary expectation?</li><li>How long can you work daily?</li><li>Are you holding a UAE passport or an Emirati?</li></ul>

Guest Relations Representative - UAE Nationals Only

Al Habtoor Palace

We&rsquo;re Hiring: Assistant Butler &amp; Guest Relations Manager at Al Habtoor Palace About Al Habtoor Palace Al Habtoor Palace is a luxury five-star hotel in Dubai, offering a blend of timeless elegance and modern sophistication. Known for its exquisite architecture, opulent interiors, and world-class amenities, the hotel provides guests with an exceptional hospitality experience. With multiple fine-dining restaurants, a lavish spa, and personalized services, Al Habtoor Palace is dedicated to creating unforgettable moments for every guest.Role OverviewWe are seeking an Assistant Butler &amp; Guest Relations Manager to join our team. This full-time, on-site role is pivotal in delivering exceptional hospitality experiences. You will support the Guest Relations team, oversee personalized butler services, manage guest requests, resolve issues promptly, and ensure consistent adherence to the highest service standards.Key Responsibilities<ul><li>Assist in managing the Butlers' and Guest Relations team to ensure top-tier guest satisfaction.</li><li>Supervise and train staff, including butlers, to maintain excellence in service delivery.</li><li>Manage personalized guest experiences and handle special requests with discretion and efficiency.</li><li>Address and resolve guest complaints or concerns promptly and effectively.</li><li>Monitor and act on guest feedback to enhance services continuously.</li><li>Uphold and enforce luxury service standards across all guest interactions.</li></ul>Qualifications<ul><li>Strong background in Guest Relations and Customer Service.</li><li>Excellent verbal and written communication skills.</li><li>Proven problem-solving abilities and a proactive approach to service.</li><li>Leadership experience, with the ability to motivate and guide teams.</li><li>Experience in luxury hotel management is highly desirable.</li><li>Bachelor&rsquo;s degree in Hotel Management or a related field preferred.</li><li>Proficiency in multiple languages is an advantage</li></ul>What We Offer<ul><li>Competitive salary and benefits package.</li><li>Opportunities for professional growth and career development.</li><li>Training and mentorship to enhance skills and leadership capabilities.</li><li>A vibrant, multicultural work environment focused on teamwork and excellence.</li><li>Recognition programs for outstanding performance and dedication.</li></ul>Join us and be part of a team that sets the standard for luxury hospitality.Job Types: Full-time, PermanentWork Location: In person

Assistant Butler & Guest Relations Manager

Mystic Advertising

Junior Customer Relations Officer &ndash; Real EstateLocation: Business Bay, Dubai (On-site) Working Hours: 9:00 AM &ndash; 6:00 PM Employment Type: Full-timeWe are currently looking for a proactive and service-driven Junior Customer Relations Officer to join our real estate team in Dubai. This position plays an important role in supporting day-to-day client interactions, assisting the sales and leasing teams, and ensuring that every client receives a professional and seamless experience.This opportunity is well suited for a junior professional or recent graduate who is interested in building a long-term career in the Dubai real estate industry while gaining hands-on experience in a fast-paced and client-focused environment.Key Responsibilities<ul><li>Serve as the initial point of contact for client inquiries via phone, email, and walk-in visits.</li><li>Assist in managing client relationships throughout the property sales and leasing process.</li><li>Respond to incoming inquiries and coordinate qualified leads with the sales team.</li><li>Understand client requirements and help suggest appropriate property options when needed.</li><li>Arrange and coordinate property viewings, client meetings, and follow-up communications.</li><li>Maintain accurate client records, documentation, and CRM updates.</li><li>Collaborate with internal teams to ensure efficient communication and client support.</li><li>Provide post-transaction assistance to help maintain strong and lasting client relationships.</li></ul>Requirements<ul><li>Bachelor&rsquo;s degree or diploma in Business Administration, Marketing, or a related field (preferred).</li><li>Previous experience in customer service or real estate support roles is beneficial but not essential.</li><li>Basic familiarity with the Dubai property market will be an advantage.</li><li>Strong communication, interpersonal, and customer service skills.</li><li>Organized, detail-focused, and able to manage multiple tasks efficiently.</li><li>Positive attitude with a willingness to learn and grow in a real estate environment.</li><li>Working knowledge of CRM systems and Microsoft Office tools is a plus.</li></ul>Job Type: Full-timeWork Location: In person

Junior Customer Relations Officer (Real Estate)

Jumeirah

<div>
 
 
 About Jumeirah:
 
 
 
 Jumeirah, a global leader in luxury hospitality and a member of Dubai Holding, operates an exceptional portfolio of 29 properties across 11 countries in the Middle East, Europe, and Asia. In 1999, Jumeirah changed the face of luxury hospitality with the opening of the iconic Jumeirah Burj Al Arab and the brand is now renowned worldwide for its distinguished beachfront resorts, esteemed city hotels and exclusive residences. From the contemporary Maldivian island paradise at Jumeirah Olhahali Island to the art-inspired Jumeirah Capri Palace in Italy and the modern twist on a British classic at Jumeirah Carlton Tower in London, the brand has become synonymous with warm and generous service and the ability to craft distinctive and purposeful experiences that bring joy to guests from across the world.
 
 
 
 
 
 
 
 
 
 About the Job:
 
 
 
 An opportunity has arisen to join the
 
 Food &amp; Beverage
 
 Service Team at
 
 Jumeirah Beachfront properties in Dubai
 
 . We are hiring for the following positions with the
 
 starting date of September 2026
 
 :
 
 
 
 
 
 
 
 
 
 Food &amp; Beverage
 
 :
 
 
 
 
 <ul>
 <li>
 Waiter/ess
 </li>
 <li>
 Senior Waiter/ess
 </li>
 <li>
 Guest Relations Executive (Hostess)
 </li>
 <li>
 Bartender
 </li>
 <li>
 Senior Bartender
 </li>
 <li>
 Team Leader
 </li>
 </ul>
 
 
 
 
 
 
 
 The main duties and responsibilities include:
 
 
 
 
 <ul>
 <li>
 Deliver exceptional, personalized service to all guests in accordance with Jumeirah standards across dining, reception, and concierge areas.
 </li>
 <li>
 Anticipate guest needs and respond efficiently to inquiries, special requests, and service requirements.
 </li>
 <li>
 Support daily operations within your assigned department, ensuring smooth coordination with colleagues and other departments.
 </li>
 <li>
 Maintain high standards of cleanliness, organization, and presentation in all guest-facing areas.
 </li>
 <li>
 Contribute to an outstanding guest experience by fostering a warm, welcoming atmosphere and promoting teamwork.
 </li>
 </ul>
 
 
 
 
 
 
 
 
 About you:
 
 
 
 
 
 
 The ideal candidates for these positions will have the following experience and qualifications:
 
 
 
 
 <ul>
 <li>
 Minimum of 1&ndash;2 years of experience in the same role in a 5-star luxury hotel.
 </li>
 <li>
 Strong communication and guest interaction skills, ability to remain calm and professional under pressure.
 </li>
 <li>
 Proficient in English and a second language (Russian or European languages are desirable).
 </li>
 <li>
 A passion for hospitality and delivering memorable guest experiences.
 </li>
 </ul>
 
 
 
 
 
 
 
 
 About the Benefits
 
 
 
 At Jumeirah, we are dedicated to fostering a vibrant community where colleagues feel valued, supported, and inspired to grow. Our benefits package reflects this commitment by offering excellent accommodation, extensive sports and leisure facilities, alongside comprehensive healthcare, and opportunities for professional development.
 
 
 Benefits include:
 
 
 
 
 <ul>
 <li>
 Supportive and inclusive work environment
 </li>
 <li>
 Access to Learning &amp; Development programmes and clear career pathways
 </li>
 <li>
 Opportunities for internal mobility within our global network
 </li>
 <li>
 Colleague discounts on food, beverage, and hotel stays worldwide
 </li>
 <li>
 Company-provided shared accommodation
 </li>
 <li>
 Comprehensive healthcare and life insurance coverage
 </li>
 <li>
 Paid annual leave and flight from your home country
 </li>
 <li>
 Performance-based incentives tailored to your role
 </li>
 <li>
 Competitive tax-free salary paid in UAE Dirhams (AED)
 </li>
 </ul>
 
 
</div>

F&B Service Opportunities - Jumeirah

Oriental Press

1. Greet and welcome visitors.2. Answer all incoming calls and redirect them or keep messages3. Receive mails and distribute them4. Prepare outgoing mails &amp; liaison with courier companies etc.5. Prepare courier cost analysis and other reports as required by Administration Manager.6. Check, sort and forward emails.7. Monitor office stationary and place orders when necessary8. Keep updated records and files.9. Travel arrangements (ticket booking).10. Maintains front office tidy, organized and in-order.11. Monitors and ensure supplies for pantry.12. Taking part responsibilities of HR Officer when he/she is on leave.13. Helping Administration in drafting letters and other clerical jobs.14. Hotel booking for visitors / Guests / Directors.15. Preparing LPOs and sending them to suppliers.16. Maintains record and filing system of LPO&rsquo;s.17. Preparing Delivery Note for any Goods / Items going out from Factory.18. Preparing Online Gate Pass for Visitor&rsquo;s / Guest to enter in Jebel Ali Free Zone.(OPD)19. Preparing online Gate Pass for Good&rsquo;s / Material coming In-Side or Going Out-Side Jebel Ali Free Zone.(OPD)20. Follow up with Local suppliers for Pending Delivery&rsquo;s / Invoice&rsquo;s to OPD21. Arranging Waste Ink &amp; Oil Disposal through Dubai Municipality /Trakhees /Imdaad.Job Types: Full-time, PermanentPay: AED1,500.00 - AED2,000.00 per monthAbility to commute/relocate:<ul><li>Dubai: Reliably commute or planning to relocate before starting work (Preferred)</li></ul>Experience:<ul><li>Driver: 1 year (Required)</li></ul>

Office Driver

Golden Link

Golden Link Group is a diversified organization operating across multiple business functions in the UAE, with active operations in Dubai and Ras Al Khaimah. We are looking for a capable and dependable HR / PRO professional who can manage both human resources administration and government liaison / public relations officer responsibilities for the Group.This role is ideal for someone who understands that the position supports a group of companies, not just a single office, and can effectively coordinate employee matters, labor and immigration processes, and government-related documentation across multiple locations.Role SummaryThe HR / PRO will be responsible for handling end-to-end HR operations, employee documentation, visa and labor processes, company licensing support, and coordination with relevant UAE government authorities. The role requires regular coordination for operations in both Dubai and Ras Al Khaimah, ensuring full compliance with labor, immigration, and administrative requirements for Golden Link Group.Key ResponsibilitiesHR Responsibilities<ul><li>Manage day-to-day HR administration for Golden Link Group entities in Dubai and Ras Al Khaimah.</li><li>Handle employee onboarding, induction, documentation, and joining formalities.</li><li>Prepare employment contracts, offer letters, salary certificates, NOCs, warning letters, experience letters, and other HR letters.</li><li>Maintain and update employee records, personal files, and HR databases.</li><li>Coordinate probation confirmations, contract renewals, leave records, attendance-related documentation, and employee status updates.</li><li>Support recruitment coordination, including interview scheduling, document collection, and joining processes.</li><li>Ensure compliance with UAE Labour Law and internal HR policies.</li><li>Coordinate employee medical insurance, Emirates ID, labor card, and other statutory requirements.</li><li>Assist management with HR reporting, employee matters, and administrative follow-up.</li><li>Support employee relations and address basic staff concerns in coordination with management.</li></ul>PRO / Government Liaison Responsibilities<ul><li>Handle all visa, labor, immigration, and Emirates ID processes for employees across the Group.</li><li>Process new employment visas, renewals, cancellations, status changes, and dependent-related documentation where required.</li><li>Liaise with relevant authorities such as MOHRE, GDRFA, ICP, free zones, municipalities, economic departments, chambers, immigration offices, and other government bodies.</li><li>Manage company trade license renewals, establishment cards, immigration cards, labor files, and related official documentation.</li><li>Track expiry dates of licenses, permits, visas, labor cards, passports, insurance, and other statutory documents to ensure timely renewals.</li><li>Prepare and submit applications, forms, supporting documents, and approvals required for government and regulatory processes.</li><li>Coordinate typing centers, Amer/Tasheel, medical centers, courier services, and other external service providers.</li><li>Ensure compliance with all legal and procedural requirements related to company and employee documentation.</li><li>Handle document attestation, notarization, translation, and other official processes when required.</li><li>Maintain proper records of all submissions, approvals, renewals, and government transactions.</li></ul>Administrative / Coordination Responsibilities<ul><li>Coordinate between different Golden Link Group offices, departments, and management regarding HR and PRO requirements.</li><li>Travel or coordinate work between Dubai and Ras Al Khaimah as required by operational needs.</li><li>Maintain confidentiality of employee and company information.</li><li>Provide timely updates to management on pending applications, renewals, compliance requirements, and employee documentation status.</li><li>Support general administration and operational documentation when required.</li></ul>Requirements<ul><li>Proven experience as an HR / PRO in the UAE.</li><li>Strong knowledge of UAE labour law, visa processes, labor/immigration procedures, and company documentation requirements.</li><li>Experience dealing with government departments and online portals in the UAE.</li><li>Ability to handle operations across multiple companies / group structure is preferred.</li><li>Experience supporting businesses with activities in Dubai and Ras Al Khaimah will be an advantage.</li><li>Strong documentation, follow-up, and organizational skills.</li><li>Good communication skills in English; Arabic is an advantage.</li><li>Proficient in MS Office and HR/admin documentation.</li><li>Valid UAE driving license is preferred.</li><li>Ability to work independently, manage deadlines, and handle confidential matters professionally.</li></ul>Preferred Candidate Profile<ul><li>Reliable, proactive, and detail-oriented.</li><li>Capable of handling both HR and PRO functions efficiently.</li><li>Strong in follow-up with government departments and internal teams.</li><li>Able to manage multiple tasks across different entities and locations.</li><li>Professional, presentable, and solution-oriented.</li></ul>What We Are Looking ForWe are looking for someone who understands that this is a group-level role supporting Golden Link Group across Dubai and Ras Al Khaimah, and who can take ownership of both employee-related HR processes and government-related PRO matters in a structured and professional manner.Job Type: Full-timePay: AED4,000.00 - AED7,000.00 per monthApplication Question(s):<ul><li>Do you have the Ability to handle operations across multiple companies / group structure. </li><li>Do you have Strong documentation, follow-up, and organizational skills ?</li><li>Do you possess strong knowledge of UAE labour law, visa processes, labor/immigration procedures, and company documentation requirements.</li></ul>Experience:<ul><li>Proven HR &amp; PRO : 6 years (Required)</li><li>Dealing with Rak, RAKEZ Portal: 6 years (Required)</li></ul>License/Certification:<ul><li>UAE Driving License (Required)</li></ul>Work Location: In person

HR / PRO

SME Electromechancial

HSE OfficerWe are seeking a dedicated and proactive HSE Officer to join our team. This is a site-based role requiring a professional who is committed to maintaining the highest standards of health, safety, and environmental compliance within a fast-paced construction environment.Key Responsibilities<ul><li>Site Inspections: Conduct regular site walkthroughs to identify potential hazards and ensure all safety protocols are being followed.</li><li>Risk Management: Develop and implement Job Safety Analysis (JSA) and Risk Assessments for specific MEP and construction tasks.</li><li>Safety Training: Lead toolbox talks and safety inductions for site personnel and subcontractors.</li><li>Incident Investigation: Monitor, report, and investigate all site accidents or near-misses, providing actionable recommendations to prevent recurrence.</li><li>Compliance: Ensure all site operations align with local UAE safety regulations and international standards.</li></ul>Requirements &amp; Qualifications<ul><li>Education: Bachelor&rsquo;s Degree in Engineering (Civil, Mechanical, or Electrical) is highly preferred.</li><li>Experience: A minimum of 3 to 5 years of proven experience as an HSE Officer, specifically within the Construction or MEP (Mechanical, Electrical, and Plumbing) sectors.</li><li>Certification: Valid safety certifications (e.g., NEBOSH IGC, IOSH) are required.</li><li>Flexibility: As this is a site-based role, the candidate must be physically fit and flexible to handle the demands of active project environments.</li><li>Communication: Strong command of English; the ability to communicate safety requirements clearly to a diverse workforce is essential.</li><li>Preferably with own freelance visa. NOC is required for freelancers.</li></ul>How to ApplyIf you have the technical expertise and the drive to ensure a &quot;Zero Harm&quot; environment, please submit your updated CV to:Email: jp@smeuae.comSubject: Application for HSE Officer - [Your Name]Job Type: Full-timePay: AED4,000.00 - AED5,000.00 per monthApplication Question(s):<ul><li>Willing to join immediately (YES/NO)</li></ul>Education:<ul><li>Bachelor's (Required)</li></ul>Experience:<ul><li>HSE: 4 years (Required)</li></ul>Language:<ul><li>Urdu/hindi/english (Required)</li></ul>License/Certification:<ul><li>NEBOSH (Required)</li></ul>Location:<ul><li>Dubai (Required)</li></ul>Work Location: In person

HSE Officer (Freelance Preferred)

Explore 85+ Guest relations officer in Dubai United Arab Emirates this April. Find roles across top companies and apply now to boost your career.