event coordinator

head hostess

hostess

guest experience agent

guest experience expert

guest runner

Marriott International

<div>Additional Information 
Job Number25202129 
Job CategoryHousekeeping &amp; Laundry 
LocationSheraton Jumeirah Beach Resort, Al Mamsha Road, Dubai, United Arab Emirates, United Arab Emirates 
ScheduleFull Time 
Located Remotely?N 
Position Type Non-Management<div><div> 
POSITION SUMMARY
Our jobs aren&rsquo;t just about moving items from one place to another. Instead, we want to build an experience that is memorable and unique &ndash; and each position contributes to making that possible for our guests. At our hotels, Runners work across departments to ensure that guests and associates have what they need at the point in time when they need it. Whether delivering items directly to guests in their room or providing support to housekeeping, engineering, banquets, restaurants, the front office, or other areas that need assistance, our Runners move about their space to get the job done. They are critical to ensure smooth operations throughout the entire hotel. 
No matter what position you are in, there are a few things that are critical to success &ndash; ensuring a safe workplace, following company policies and procedures, maintaining confidentiality, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Runners will be on their feet and moving around (stand, sit, or walk for an extended time; move through narrow, confined, or elevated spaces as well as up and down stairs and/or service ramps), ensure they have what they need to do their work (read and visually verify information in a variety of formats, including small print; visually inspect tools, equipment, or machines), and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 55 pounds without assistance; reach overhead and below the knees, including bending, twisting, pulling, and stooping). Doing all of these things well, and other reasonable job duties as requested, is critical for Runners &ndash; to get it right for our guests and our business each and every time.</div><div> 
</div>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
When you join the Sheraton family, you become a member of its global community. We&rsquo;ve been a place to gather and connect since 1937. At Sheraton, associates create a sense of belonging in more than 400 communities around the world. We invite, we welcome, and we connect guests through engaging experiences and thoughtful service. If you&rsquo;re a team player who is excited to deliver a meaningful guest experience, we encourage you to explore your next career opportunity with Sheraton. Join us on our mission to be &lsquo;The World&rsquo;s Gathering Place&rsquo;. In joining Sheraton Hotels &amp; Resorts, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</div></div>

Guest Runner

Bazerkan Lebanese Restaurant

ONE DAY EVENT!NEW YEAR!!!!Food Runner and Busser Needed.A. Food Running Duties<ul><li>Deliver food to guests immediately after it is ready.</li><li>Double-check table numbers and ensure correct dishes go to the correct guests.</li><li>Announce dishes professionally when placing them on the table.</li><li>Assist waiters with serving sauces, cutlery, and additional requests.</li><li>Move swiftly between kitchen and dining area without delays.</li><li>Communicate clearly with kitchen if items are missing or delayed.</li></ul>B. Bussing &amp; Table Maintenance<ul><li>Clear plates, cutlery, glasses, and trash efficiently and quietly.</li><li>Reset tables within 1&ndash;2 minutes after guests leave.</li><li>Ensure tables are always clean, neat, and ready for new guests.</li><li>Refill water glasses when necessary (as per service standards).</li><li>Help arrange tables for large groups or events.</li></ul>C. Cleanliness &amp; Organization<ul><li>Keep service stations stocked and organized (cutlery, napkins, trays, plates).</li><li>Maintain cleanliness in dining area, including chairs, floors, walls, and tables.</li><li>Clean used trays and return them to the station.</li><li>Ensure buffet, beverage station, and tray stands are clean during the entire shift.</li></ul>D. Support to Waiters &amp; FOH Team<ul><li>Assist waiters during busy times with serving, clearing, and resetting tables.</li><li>Support host when needed (guiding guests to tables, bringing menus).</li><li>Assist bar or pass station with running drinks.</li><li>Respond quickly to any supervisor request.</li></ul>E. Guest Experience &amp; Safety<ul><li>Maintain polite and professional communication with guests.</li><li>Follow safety procedures when carrying hot plates or heavy trays.</li><li>Ensure aisles remain clear from obstacles for staff and guest safety.</li><li>Observe guests and notify waiters if someone needs assistance.</li></ul>F. Shift Opening &amp; Closing<ul><li>Set up stations before service: clean tables, restock cutlery, prepare trays.</li><li>At shift end:</li><li>Clean service areas</li><li>Return items to storage</li><li>Organize stations for next shift</li><li>Dispose of trash properly</li></ul>6. Job RequirementsA. Education &amp; Experience<ul><li>No formal education required.</li><li>Previous experience as runner or busser preferred but not mandatory.</li><li>Freshers with good energy and willingness to learn are welcome.</li></ul>B. Skills &amp; Competencies<ul><li>Fast movement with attention to detail.</li><li>Ability to multitask during high-pressure service hours.</li><li>Strong team cooperation and communication skills.</li><li>Good understanding of restaurant flow and table numbers.</li><li>Basic understanding of hygiene and cleanliness standards.</li></ul>C. Personal Qualities<ul><li>Energetic, positive, and hardworking.</li><li>Professional appearance and clean uniform.</li><li>Respectful, polite, and calm under pressure.</li><li>Willingness to help anyone on the team.</li><li>Strong sense of responsibility and punctuality.</li></ul>D. Physical Requirements<ul><li>Ability to walk and stand for long hours.</li><li>Ability to carry plates, trays, glasses, and light equipment safely.</li><li>Ability to move quickly without compromising safety.</li></ul>7. Working Conditions<ul><li>Fast-paced environment with continuous movement.</li><li>Requires teamwork and communication with both FOH and kitchen.</li><li>Shift-based schedule including weekends and holidays.</li></ul>8. Performance Indicators (KPIs)<ul><li>Speed and accuracy of food delivery.</li><li>Table turnover efficiency.</li><li>Cleanliness and readiness of the dining area.</li><li>Supportiveness to waiters and supervisors.</li><li>Guest satisfaction and absence of complaints.</li><li>Attendance, grooming, and professionalism.</li></ul>Job Type: Temporary Contract length: 1 dayPay: AED100.00 - AED150.00 per dayApplication Question(s):<ul><li>Will you join immediately?</li></ul>Experience:<ul><li>Runner/Busser: 1 year (Preferred)</li></ul>

Runner/Busser

Al Habtoor Group

<ul><li>As a Linen Runner you are responsible for daily assigned duties within the linen room as instructed by Superiors while adhering to hotel policies and procedures and your role will include key responsibilities such as:</li><li>Pick up of dirty linens from the pantry and segregate the linen in various trolleys</li><li>Count the linens bed covers etc. and prepare the dispatch note.</li><li>Collect the towels from Recreation and prepare the dispatch note.</li><li>Collect the napkins from F&amp;B and prepare the dispatch note.</li><li>Hand over the trolleys to the laundry</li><li>Collect clean linen from the laundry after counting.</li><li>Coordinate with various departments about the receiving of items from laundry</li><li>Distribute the items to various departments</li><li>Distribute the linen and other items to housekeeping pantries</li><li>Pick up of guest supplies from the general stores and placing them within Housekeeping</li><li>Pick up of water bottles from the general stores and placing them in the pantries</li><li>Report to Supervisor of any items in need of maintenance</li><li>Report to Linen Supervisor for any misuse of Food &amp; Beverage linen and uniforms</li><li>Ensure a clean and tidy linen room at all times</li><li>Carry out special duties that are assigned by Superiors</li></ul>Job Type: PermanentPay: Up to AED1,100.00 per month

Husekeping Runner

Sunset Hospitality Group

The Runner is responsible for delivering the food from the kitchen to the customer tables, and clear tables.
<ul>
<li>Greet customers promptly and courteously.</li>
<li>Deliver food orders accurately and in a timely manner.</li>
<li>Clear and reset tables efficiently throughout the shift.</li>
<li>Maintain high standards of cleanliness and hygiene in all work areas.</li>
<li>Ensure professional and friendly service in line with brand standards.</li>
<li>Attend regular briefings and support open team communication.</li>
</ul>

Runner

Shangri-La Group

<div>
 
 Find Your Shangri-La in Shangri-La
 
 
 
 Shangri-La Dubai is a luxurious urban sanctuary where modern energy meets timeless hospitality. With panoramic views of the Burj Khalifa and Dubai&rsquo;s glittering skyline, every visit becomes an unforgettable experience .
 
 
 
 About The Role
 
 
 
 As a
 
 Guest Relations Supervisor
 
 , you will lead the Guest Relations team in delivering exceptional service experience. You will play a key role in ensuring guest satisfaction, driving loyalty, and maintaining Shangri-La service standards across all touchpoints.
 
 
 
 Key Responsibilities
 
 
 
 <ul>
 <li>
 Supervise daily Guest Relations operations and always ensure service excellence.
 </li>
 <li>
 Lead and support the Guest Relations team to deliver warm, professional, and consistent guest experiences.
 </li>
 <li>
 Oversee guest arrivals, in-house experience, and departures to ensure seamless service delivery.
 </li>
 <li>
 Proactively handle guest feedback, complaints, and special requests, ensuring timely resolution.
 </li>
 <li>
 Monitor guest satisfaction scores and contribute to improving loyalty and engagement results.
 </li>
 <li>
 Coordinate closely with Front Office, Housekeeping, and other departments to ensure smooth operations.
 </li>
 <li>
 Ensure brand standards, grooming, and service protocols are consistently followed.
 </li>
 <li>
 Support training, coaching, and performance monitoring of Guest Relations colleagues.
 
 
 </li>
 </ul>
 
 About You
 
 
 
 <ul>
 <li>
 Minimum 2&ndash;3 years&rsquo; experience in a Guest Relations or Front Office role within a 5-star or international hotel.
 </li>
 <li>
 Prior supervisory or leadership experience preferred.
 </li>
 <li>
 Proficient in OPMS with strong knowledge of reservations, guest profiles, and front office operations.
 </li>
 <li>
 Fluent in spoken and written English; additional languages are an advantage.
 </li>
 <li>
 Strong leadership, communication, and guest engagement skills.
 </li>
 <li>
 Professional appearance with a warm and confident personality.
 </li>
 <li>
 Flexible and adaptable to operational requirements and shift schedules.
 
 
 </li>
 </ul>
 
 Why Join Us
 
 
 
 <ul>
 <li>
 A workplace that values your passion and supports self-realization and personal growth.
 </li>
 <li>
 Structured learning and development pathways with real opportunities to advance your professional craft and leadership skills.
 </li>
 <li>
 Competitive benefits, recognition programs, and colleague stay/travel perks that reward your contribution and dedication.
 </li>
 <li>
 Teams that promote inclusion and respect, value diversity, and foster a secure environment where everyone can thrive.
 
 
 </li>
 </ul>
 We are an equal opportunity employer. Applications from all qualified candidates are welcomed. All information provided by applicants will be treated in and used only for recruitment purposes.
 
 
 We appreciate your interest in joining us. Please note that only successful candidates will be contacted.
</div>

Guest Relations Supervisor

Al Habtoor Palace

We&rsquo;re Hiring: Assistant Guest Relations &amp; Butler Manager at Al Habtoor Palace HotelAbout Al Habtoor Palace HotelAl Habtoor Palace Hotel is a luxury five-star hotel in Dubai, offering a blend of timeless elegance and modern sophistication. Known for its exquisite architecture, opulent interiors, and world-class amenities, the hotel provides guests with an exceptional hospitality experience. With multiple fine-dining restaurants, a lavish spa, and personalized services, Al Habtoor Palace Hotel is dedicated to creating unforgettable moments for every guest.Role OverviewWe are seeking an Assistant Guest Relations &amp; Butler Manager to join our team. This full-time, on-site role is pivotal in delivering exceptional hospitality experiences. You will support the Guest Relations team, oversee personalized butler services, manage guest requests, resolve issues promptly, and ensure consistent adherence to the highest service standards.Key Responsibilities<ul><li>Assist in managing the Guest Relations team to ensure top-tier guest satisfaction.</li><li>Supervise and train staff, including butlers, to maintain excellence in service delivery.</li><li>Manage personalized guest experiences and handle special requests with discretion and efficiency.</li><li>Address and resolve guest complaints or concerns promptly and effectively.</li><li>Monitor and act on guest feedback to enhance services continuously.</li><li>Uphold and enforce luxury service standards across all guest interactions.</li></ul>Qualifications<ul><li>Strong background in Guest Relations and Customer Service.</li><li>Excellent verbal and written communication skills.</li><li>Proven problem-solving abilities and a proactive approach to service.</li><li>Leadership experience, with the ability to motivate and guide teams.</li><li>Experience in luxury hotel management is highly desirable.</li><li>Bachelor&rsquo;s degree in Hotel Management or a related field preferred.</li><li>Proficiency in multiple languages is an advantage</li></ul>What We Offer<ul><li>Competitive salary and benefits package.</li><li>Opportunities for professional growth and career development.</li><li>Training and mentorship to enhance skills and leadership capabilities.</li><li>A vibrant, multicultural work environment focused on teamwork and excellence.</li><li>Recognition programs for outstanding performance and dedication.</li></ul>Join us and be part of a team that sets the standard for luxury hospitality.Job Types: Full-time, Permanent

Assistant Guest Relations & Butler Manager

Kempinski Hotel

Clean assigned guest rooms according to standards established by the hotel. It involves but is not limited to, making the bed, dusting the room and furniture, replenishing guest room and bath supplies, cleaning the bathroom, and vacuuming the carpet.
<ul>
<li>Whilst cleaning the room, verify that all is in proper condition and order of functioning and report to the Supervisor any items that need repair.</li>
<li>Clean corridors and floor public areas around guest rooms assigned. Also, maintain the cleanliness of equipment and pantries.</li>
<li>Keep informed of hotel product and service knowledge to answer guest questions.</li>
<li>Answer all guest questions/requests in a friendly and caring manner, take appropriate actions or if needed, refer the matters to the relevant persons to handle. It may be providing information, giving an extra item such as a towel, etc.</li>
<li>Write down on their assignment sheets relevant information for record purposes and possible future inquiries. At the end of the shift, report special attention to guests, unusual situations, and incidents that need follow-up, to ensure consistency and guest satisfaction.</li>
<li>Verify the physical status of the room and update the Order Taker of any discrepancies found.</li>
<li>Report at once to the Supervisor and Order Taker lost and found items and coordinate with the Order Taker when to bring items down.</li>
<li>Provide the turn-down service to assigned guest rooms according to standards established by the hotel. It involves but is not limited to, turning down the bed, replenishing guest room and bath supplies, and cleaning the bathroom if necessary. Help control guest and cleaning supplies to save costs.</li>
<li>Clean assigned guest rooms, late checkout, and late service required by guests, according to standards established by the hotel. It involves but is not limited to, making the bed, dusting the room and furniture, replenishing guest room and bath supplies, cleaning the bathroom, and vacuuming the carpet.</li>
<li>Whilst cleaning the room, verify that all is in proper condition and order of functioning and report to the Supervisor any items that need repair.</li>
<li>Clean corridors and floor public areas around guest rooms assigned. Also, maintain the cleanliness of equipment and pantries.</li>
<li>Keep informed of hotel products and services knowledge to answer guest questions.</li>
<li>Additional responsibilities and tasks can be added at any time according to the needs of the business and the hotel.</li>
</ul>

Housekeeping Room Attendant

Explore 377+ Guest runner in Dubai this January. Find roles across top companies and apply now to boost your career.