receptionist

assistant guest relations manager - front office - jumeirah gulf of bahrain Jobs in Manama Bahrain

assistant guest relations manager - front office - jumeirah gulf of bahrain

front office host (receptionist) Jobs in Manama Bahrain

front office host (receptionist)

guest service agent (guest experience expert) Jobs in Manama Bahrain

guest service agent (guest experience expert)

call center agent - bahrain Jobs in Manama Bahrain

call center agent - bahrain

guest service agent front desk

Swissbel

Swiss-Belhotel Seef is seeking a dynamic and service-oriented Front Office Agent to join our team. If you have a passion for hospitality and guest service excellence, we invite you to apply!Key Responsibilities<ul><li>Greet and register guests with courtesy and professionalism</li><li>Fluent in English; fluency in Arabic is an advantage</li><li>Handle check-ins, check-outs, and guest folios in line with hotel procedures</li><li>Manage room inventory and coordinate with Housekeeping for efficient room allocation</li><li>Resolve guest queries and disputes with promptness and professionalism</li><li>Promote SBEC membership and assist with enrolment and benefits</li><li>Ensure compliance with hotel policies, safety, and fire regulations</li><li>Support site inspections, inventory tasks, and other assignments as directed</li></ul>Qualifications &amp; Experience<ul><li>Diploma or Degree in Hotel Management is an advantage</li><li>Minimum 1 year experience in a similar role OR 2+ years in customer service</li><li>Strong interpersonal, communication, and sales skills</li><li>Proficient in Microsoft Office and Property Management Systems (PMS)</li><li>Knowledge of basic accounting.</li><li>High attention to detail and ability to multitask under pressure</li></ul>What We Offer<ul><li>Competitive salary and benefits</li><li>Professional development and training opportunities</li><li>A vibrant, multicultural work environment</li></ul>Job Type: Full-time

Guest Service Agent/Front Desk

Hilton

<div>
 Position Purpose
 
 
 To be a passionate host and highly collaborative member of the guest operations team who delivers brand-specific customer experiences, mainly in FO but also in F&amp;B.
 
 
 Duties &amp; Key Responsibilities
 
 
 Being a Great Team Member
 
 
 <ul>
 <li>
 Come to work every day with a big smile on your face 😊
 </li>
 <li>
 Be a reliable and motivated member of the guest operations team
 </li>
 <li>
 Communicate clearly and constructively with other team members to help deliver great guest experiences at our hotel.
 </li>
 <li>
 Be a role model for others by demonstrating brand-unique, passionate, friendly brand-specific guest service at all times
 </li>
 <li>
 Always deliver &lsquo;fair share&rsquo; in team tasks and support colleagues whose workload may temporarily be heavy, this includes helping out in housekeeping, F&amp;B service and stewarding
 </li>
 <li>
 Show interest in learning new skills and acquire new knowledge every day
 </li>
 <li>
 Provide constructive suggestions/feedback to your Line Manager on products, processes and procedures to contribute to our continuous improvement efforts
 </li>
 <li>
 Be aware of planned team meetings and learning sessions and attend as required
 </li>
 <li>
 Participate positively in pre and post shift briefs and hotel team huddles and apply learning the next day
 </li>
 <li>
 Volunteer to participate in company campaigns like Travel with Purpose or TM committees
 </li>
 <li>
 Execute duties as assigned by the Guest Operations Manager, FO Team Leader and Supervisors
 
 
 
 </li>
 </ul>
 Front Office Specifics
 
 
 <ul>
 <li>
 Organise the &lsquo;work area&rsquo; to be able to deliver brand-specific customer service from welcome to good-bye
 </li>
 <li>
 Deliver exceptional customer service in all shifts (early, late, night) and enrol Hilton Honors members
 </li>
 <li>
 Demonstrate an awareness of guest priorities, anticipate needs, build rapport and resolve guest problems very quickly
 </li>
 <li>
 Close guest transactions on FO effectively, solicit feedback, and deliver a memorable goodbye (checkout)
 </li>
 <li>
 Stay up-to-date in terms of received Guest Feedback (SALT, Social Media)
 </li>
 <li>
 Regularly attend mandatory F&amp;B service trainings to be ready to work shifts in F&amp;B service
 </li>
 <li>
 Duties of a FO Host when scheduled to work in F&amp;B can include the order-taking, delivery of any food and/or beverage items, and clearing of tables
 
 
 
 </li>
 </ul>
 
 What are we looking for?
 
 
 
 Receptionists serving Hilton brands are always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:
 
 
 <ul>
 <li>
 Previous experience in a customer-focused industry
 </li>
 <li>
 Completed high school certificate or equivalent
 </li>
 <li>
 Positive attitude and good communication skills
 </li>
 <li>
 Commitment to delivering a high level of customer service
 </li>
 <li>
 Excellent grooming standards
 </li>
 <li>
 Ability to work on your own and as part of a team
 </li>
 <li>
 Competent level of IT proficiency
 
 
 
 </li>
 </ul>
 It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:
 
 
 <ul>
 <li>
 Previous experience in cash handling
 
 
 
 </li>
 </ul>
 
 What will it be like to work for Hilton?
 
 
 
 Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision &ldquo;to fill the earth with the light and warmth of hospitality&rdquo; unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!
 
 
 
 Work Locations
 
 
 
 Hilton Garden Inn Bahrain Bay
 
 
 
 Schedule
 
 
 
 Full-time
 
 
 
 Brand
 
 
 
 Hilton Garden Inn
 
 
 
 Job
 
 
 
 Guest Services, Operations, and Front Office
</div>

Front Office Host (Receptionist)

<div>Front Office Host (Receptionist)
Position Purpose
To be a passionate host and highly collaborative member of the guest operations team who delivers brand-specific customer experiences, mainly in FO but also in F&amp;B.
Duties &amp; Key Responsibilities
Being a Great Team Member<ul><li>Come to work every day with a big smile on your face
</li><li>Be a reliable and motivated member of the guest operations team</li><li>Communicate clearly and constructively with other team members to help deliver great guest experiences at our hotel.</li><li>Be a role model for others by demonstrating brand-unique, passionate, friendly brand-specific guest service at all times</li><li>Always deliver &lsquo;fair share&rsquo; in team tasks and support colleagues whose workload may temporarily be heavy, this includes helping out in housekeeping, F&amp;B service and stewarding</li><li>Show interest in learning new skills and acquire new knowledge every day</li><li>Provide constructive suggestions/feedback to your Line Manager on products, processes and procedures to contribute to our continuous improvement efforts</li><li>Be aware of planned team meetings and learning sessions and attend as required</li><li>Participate positively in pre and post shift briefs and hotel team huddles and apply learning the next day</li><li>Volunteer to participate in company campaigns like Travel with Purpose or TM committees</li><li>Execute duties as assigned by the Guest Operations Manager, FO Team Leader and Supervisors</li></ul> 
Front Office Specifics<ul><li>Organise the &lsquo;work area&rsquo; to be able to deliver brand-specific customer service from welcome to good-bye</li><li>Deliver exceptional customer service in all shifts (early, late, night) and enrol Hilton Honors members</li><li>Demonstrate an awareness of guest priorities, anticipate needs, build rapport and resolve guest problems very quickly</li><li>Close guest transactions on FO effectively, solicit feedback, and deliver a memorable goodbye (checkout)</li><li>Stay up-to-date in terms of received Guest Feedback (SALT, Social Media)</li><li>Regularly attend mandatory F&amp;B service trainings to be ready to work shifts in F&amp;B service</li><li>Duties of a FO Host when scheduled to work in F&amp;B can include the order-taking, delivery of any food and/or beverage items, and clearing of tables</li></ul>
What are we looking for? 
Receptionists serving Hilton brands are always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:<ul>
<li>Previous experience in a customer-focused industry</li>
<li>Completed high school certificate or equivalent</li>
<li>Positive attitude and good communication skills</li>
<li>Commitment to delivering a high level of customer service</li>
<li>Excellent grooming standards</li>
<li>Ability to work on your own and as part of a team</li>
<li>Competent level of IT proficiency</li></ul>
It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:<ul>
<li>Previous experience in cash handling</li></ul> 

What will it be like to work for Hilton? 
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its . Our vision &ldquo;to fill the earth with the light and warmth of hospitality&rdquo; unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!</div>

Onyx By Rotana

Concierge Core Responsibilities<ul><li>Greet and assist guests, clients, or residents with service requests</li><li>Coordinate reservations for restaurants, events, and transportation</li><li>Offer recommendations on dining, shopping, and entertainment options</li><li>Handle special requests, including urgent or sensitive accommodations</li><li>Maintain up-to-date knowledge of local attractions, venues, and vendors</li><li>Liaise with external service providers and manage vendor relationships</li><li>Log requests and follow up to ensure complete satisfaction</li><li>Support front desk or administrative staff during peak hours</li><li>Manage complaints or difficult situations diplomatically and efficiently</li></ul>Required Skills and Qualifications Hard skills<ul><li>Familiarity with booking software or POS tools</li><li>Ability to manage calendars, schedules, and itineraries</li><li>Basic proficiency in Microsoft Office or Google Workspace</li><li>Multilingual ability is a plus, particularly in hospitality-heavy regions</li></ul>Soft skills<ul><li>Exceptional communication and interpersonal skills</li><li>Discretion, professionalism, and emotional intelligence</li><li>Excellent memory and multitasking ability</li><li>Poised under pressure and adaptable to changing circumstances</li></ul>Job Type: Full-time

Concierge

BRAZIL STUDIO SALON

Job Purpose:To provide a warm and professional first impression to all clients visiting Brazil Studio Salon. The Receptionist is responsible for managing appointments, handling client inquiries, maintaining records, coordinating with staff, and ensuring smooth daily front-desk operations that enhance the overall salon experience.Key Responsibilities:<ul><li>Greet clients in a friendly and professional manner upon arrival.</li><li>Manage salon appointment schedules through the booking system (walk-ins, phone calls, and online bookings).</li><li>Answer and direct incoming calls, messages, and emails promptly.</li><li>Maintain client records and update contact details and service histories.</li><li>Coordinate with stylists, beauticians, and management to ensure timely service delivery.</li><li>Handle cash, credit, and other payments; maintain accurate daily sales reports.</li><li>Ensure the reception and waiting area are clean, organized, and welcoming.</li><li>Promote salon services, offers, and retail products to clients.</li><li>Assist in inventory checks and coordination with suppliers when required.</li><li>Support salon management in administrative tasks and client communication.</li></ul>Qualifications &amp; Skills<ul><li>Excellent communication and interpersonal skills.</li><li>Proficient in English&amp; Arabic</li></ul>Job Type: Full-time

Receptionist

Orla Restaurant

Key Responsibilities<ul><li>Deliver food from the kitchen to guests quickly and efficiently while maintaining presentation standards.</li><li>Ensure each dish is served at the correct temperature and according to order specifications.</li><li>Communicate effectively between the kitchen and front-of-house teams.</li><li>Assist servers in clearing tables, resetting stations, and maintaining the dining area&rsquo;s cleanliness and organization.</li><li>Be knowledgeable about the menu to answer basic guest questions or direct them to the appropriate team member.</li><li>Support the service team during peak periods to ensure smooth and efficient operations.</li><li>Handle all items with care, maintaining high standards of presentation and service.</li><li>Follow all health, safety, and hygiene guidelines at all times.</li></ul>Requirements<ul><li>Previous experience in a busy restaurant or hospitality environment preferred</li><li>Excellent communication and teamwork skills.</li><li>Strong attention to detail and a passion for delivering outstanding guest experiences.</li><li>Ability to stay calm and organized under pressure.</li><li>A positive attitude, professional appearance, and commitment to excellence.</li><li>Flexibility to work evenings, weekends, and holidays as required.</li></ul>Job Type: Full-time

Food Runner

Jumeirah

<div>
 
 About Jumeirah
 
 
 
 Jumeirah, a global leader in luxury hospitality and a member of Dubai Holding, operates a portfolio of 31 exceptional properties across 13 countries in the Middle East, Europe, Asia, and Africa. In 1999, Jumeirah changed the face of luxury hospitality with the opening of the iconic Jumeirah Burj Al Arab and since then the brand has become known for its distinguished beachfront resorts, esteemed city hotels, and exclusive branded residences. Jumeirah is synonymous with Arabian luxury hospitality and the ability to craft distinctive, purposeful experiences for the world&rsquo;s most discerning travelers.
 
 
 
 About Jumeirah Gulf Of Bahrain
 
 
 
 Located on the pristine beaches of Bahrain&rsquo;s West Coast, the resort features stunning ocean views, verdant greenery, and meandering waterways with modern, spacious rooms and suites as well as an exclusive Gulf Summer House, located directly on the beach. Guests can enjoy a variety of water sports activities, the resort&rsquo;s five pools, and book treatments at Jumeirah&rsquo;s signature Talise Spa.
 
 
 
 About The Job
 
 
 
 An exciting opportunity has arisen for a
 
 
 Guest Services Executive &ndash; Front Office
 
 
 to join
 
 
 Jumeirah Gulf of Bahrain.
 
 
 
 
 
 The Main Duties And Responsibilities Of This Role Include
 
 
 
 <ul>
 <li>
 Efficiently handle guest check-ins and check-outs, ensuring a smooth, accurate, and welcoming experience.
 </li>
 <li>
 Process guest payments, manage billing inquiries, and handle cash and credit transactions securely and accurately.
 </li>
 <li>
 Allocate rooms based on guest preferences and availability, ensuring special requests are accommodated.
 </li>
 <li>
 Assist with reservation modifications, cancellations, and confirmations in line with hotel policies and procedures.
 </li>
 <li>
 Handle and resolve guest complaints with a professional, solutions-oriented approach, escalating when necessary.
 </li>
 <li>
 Promote hotel services and amenities during guest interactions, identifying opportunities to enhance their stay through upselling.
 
 
 </li>
 </ul>
 
 About You
 
 
 
 The ideal candidate for this position will have the following experience and qualifications:
 
 
 <ul>
 <li>
 Previous Experience or internships in Front Office department preferable
 </li>
 <li>
 Good knowledge of Opera PMS
 </li>
 <li>
 Intermediate computer skills (Microsoft Office)
 </li>
 <li>
 A minimum of 1&ndash;2-year work experience for a luxury hotel.
 
 
 </li>
 </ul>
 
 About The Benefits
 
 
 
 At Jumeirah, we are dedicated to fostering a workplace where colleagues feel valued, supported, and inspired to grow. Our benefits package reflects this commitment by combining rewarding financial incentives, comprehensive healthcare, and opportunities for professional development.
 
 
 
 Benefits Include
 
 
 
 <ul>
 <li>
 Opportunities for internal mobility within our global network
 </li>
 <li>
 Colleague discounts on food, beverage, and hotel stays worldwide
 </li>
 <li>
 Health care and insurance benefits
 </li>
 <li>
 Locally competitive tax-free salary and incentive structure
 
 
 </li>
 </ul>
 
 Primary Location
 
 
 
 Bahrain-Manama
 
 
 
 Job
 
 
 
 Front Office
 
 
 
 Organization
 
 
 
 MEASA Region [Main]
 
 
 
 Job Posting
 
 
 
 Nov 3, 2025, 5:01:54 PM
</div>

Guest Services Executive – Front Office – Jumeirah Gulf of Bahrain

Explore 240+ Guest service agent front desk in Manama Bahrain this November. Find roles across top companies and apply now to boost your career.

240 guest service agent front desk jobs IN Manama Bahrain

Guest Service Agent/Front Desk

Front Office Host (Receptionist)

Front Office Host (Receptionist)

Concierge

Receptionist

Food Runner

Guest Services Executive – Front Office – Jumeirah Gulf of Bahrain