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client operations associate

guest service associate

Renaissance Corporate Services

Order Taker
<br><br>
Shangri-La Group | Abu Dhabi, United Arab Emirates
<br><br>
About Us
<br><br>
Find Your Shangri-La in Shangri-La.
<br><br>
Our story began in 1971, when the first Shangri-La opened its doors. We have since been crafting joyful experiences through heartfelt hospitality, and that legacy continues to guide us today.
<br><br>
As we look ahead to new horizons, we invite you to join the world of Shangri-La — shaping the next chapter and making a meaningful impact through shared purpose and the art and joy of Asian hosting.
<br><br>
Shangri-La Qaryat Al Beri, Abu Dhabi, offers 213 luxurious guestrooms and suites, six private pool villas, and 161 fully furnished serviced apartments featuring a one-kilometre private beach which blends modern Arabic design with exceptional comfort.
<br><br>
Shangri-La Hotel, Qaryat Al Beri, Abu Dhabi
<br><br>
As an Order Taker, you will handle guest orders promptly and accurately, ensuring excellent service provided. You will communicate orders clearly to the kitchen and service teams. And assist guests with menu recommendations and maintain a friendly, professional attitude.
<br><br>
<b>Key Responsibilities:</b><br>
Receiving and processing guest orders accurately and efficiently through phone, in-person, or digital means.
<br>Communicate orders to the kitchen, supply area, or other departments to ensure smooth operation.
<br>Maintain a thorough understanding of all products and services to assist guests and make appropriate suggestions.
<br>Process payments accurately and provide guests with receipts by suggesting additional or premium products to increase sales.
<br><br>
<b>About You:</b><br>
Excellent communication and listening skills to receive guest orders accurately.
<br>Strong guest service skills with friendly attitude.
<br>Attention to detail to ensure correct order entry and delivery.
<br>Ability to multitask and work efficiently under pressure.
<br>Basic computer and POS (Point of Sale) system knowledge.
<br>1 – 2 years of bartending experience in a Hotel, Restaurant or Bar.
<br>High School Diploma or Diploma in Hospitality Management is required.
<br><br>
<b>Why Join Us:</b><br>
A workplace that values your passion and supports self-realization and personal growth.
<br>Structured learning and development pathways with real opportunities to advance your professional craft and leadership skills.
<br>Competitive benefits, recognition programs, and colleague stay/travel perks that reward your contribution and dedication.
<br>Teams that promote inclusion and respect, value diversity, and foster a secure environment where everyone can thrive.
<br><br>
We are an equal opportunity employer. Applications from all qualified candidates are welcomed. All information provided by applicants will be treated in and used only for recruitment purposes.
<br><br>
We appreciate your interest in joining us. Please note that only successful candidates will be contacted.

Order Taker (173723)

Marriott Hotels Resorts

POSITION SUMMARY <p>Our jobs aren't just about putting food on the table that our guests will enjoy until they ask for their bill. Instead we want to build an experience that is memorable and unique with food and drinks on the side. Our Guest Service Support Experts take the initiative and deliver a wide range of services to make sure food and beverage operations run smoothly. Whether setting tables assisting the kitchen or cleaning work areas and replenishing supplies the Guest Service Support Expert provides the support that make transactions feel like part of the experience.</p> <p>No matter what position you are in there are a few things that are critical to success creating a safe workplace following company policies and procedures upholding quality standards and ensuring your uniform personal appearance and communications are professional. Guest Service Support Experts will be on their feet and moving around (stand sit or walk for an extended time; moving over sloping uneven or slippery surfaces) managing the menu (read and visually verify information) and taking a hands on approach to work (move lift carry push pull and place objects weighing less than or equal to 25 pounds without assistance and 50 pounds with assistance; reach overhead and below the knees including bending twisting pulling and stooping). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Service Support Experts to get it right for our guests and our business each and every time.</p> PREFERRED QUALIFICATIONS <ul> <li><b>Education:</b> High school diploma or G.E.D. equivalent.</li> <li><b>Related Work Experience:</b> No related work experience. Previous experience in a food and beverage environment preferred.</li> <li><b>Supervisory Experience:</b> No supervisory experience.</li> <li><b>License or Certification:</b> None</li> </ul> <p>At Marriott International we are dedicated to being an equal opportunity employer welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and greatest strength lies in the rich blend of cultural talent and experiences of our associates. We are committed to non-discrimination on any protected basis including disability, veteran status or other basis protected by applicable law.</p> Key Skills <ul> <li>Bidding</li> <li>Arabic Speaking</li> <li>Fund Management</li> <li>ERP</li> <li>Airlines</li> <li>Corrosion</li> </ul> <p>Employment Type: Full Time</p> <p>Experience: years</p> <p>Vacancy: 1</p><img src="https://www.jobg8.com/Tracking.aspx?zVcfVDlfDovsEPatPPkybmKxdCnpMM2xs" width="0" height="0" />

B&F Support Expert (Hostess) - Garage Services

Four Seasons

<div><p><b>About Four Seasons:
</b></p><p>Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.
<br>
<br>
At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.
</p><p></p><p><b>About the location:
</b></p>In a vibrant urban community right on the water, Four Seasons Hotel Abu Dhabi at Al Maryah Island welcomes guests with bright, open spaces, embracing expansive views of the city skyline and the sparkling waves of the Arabian Gulf. On dynamic, upscale Al Maryah Island &ndash; Abu Dhabi&rsquo;s business and lifestyle destination &ndash; Four Seasons is located within a 34-storey glass tower, both high-tech and environmentally advanced. Sophisticated new concepts throughout the Hotel define Four Seasons as Abu Dhabi&rsquo;s most exciting waterfront location. Blending urban chic and understated luxury, we offer 200 light-filled accommodations, including 38 suites &ndash; all with water views. With six creative restaurants and lounges, this is Al Maryah Island&rsquo;s premier location for stylish entertaining. Every moment is elevated by thoughtful Four Seasons service, anticipating each guest&rsquo;s unique personal needs &ndash; whether the goal is relaxing on vacation or staying efficient for business.
<p></p><p><b>About the role </b><b>About the Role
</b><br>
The Spa Receptionist is the first point of contact for all Pearl Spa guests, creating a welcoming and serene atmosphere from the moment they arrive. This role is responsible for managing reservations, greeting guests, coordinating therapist schedules, and ensuring seamless spa operations. With warmth, professionalism, and attention to detail, the Spa Receptionist supports the delivery of an exceptional and personalized wellness experience.
</p><p></p><p><b>What you will do
</b></p><p><b>Main Duties and Responsibilities
</b></p><ul><li><p>Maintains a warm, calm, and welcoming demeanor at all times when assisting guests and colleagues; smiles genuinely and maintains appropriate eye contact.
</p></li><li><p>Keeps the reception and work areas neat, clean, organized, and quiet to preserve the spa&rsquo;s serene environment.
</p></li><li><p>Wears the prescribed uniform neatly and consistently demonstrates excellent personal hygiene and grooming standards.
</p></li><li><p>Follows proper accounting procedures and adheres to all Standard Operating Procedures (SOPs) and attendance policies.
</p></li><li><p>Demonstrates flexibility with scheduling and adapts to changing business demands.
</p></li><li><p>Accepts performance feedback positively and makes appropriate adjustments to improve performance.
</p></li><li><p>Communicates clearly and respectfully; listens attentively and avoids interrupting others.
</p></li><li><p>Responds appropriately to any hotel emergency or safety situation, following established procedures.
</p></li><li><p>Utilizes the spa logbook, software system, and scheduling charts to ensure accurate communication of relevant information among staff.
</p></li><li><p>Builds positive relationships with peers, subordinates, and supervisors through trust, cooperation, and mutual respect.
</p></li><li><p>Reports and records maintenance issues, guest comments, resident concerns, and operational glitches to the Spa Supervisor or Director of Spa.
</p></li><li><p>Maintains thorough knowledge of all spa and health club amenities, equipment, treatments, packages, and current promotions, including their benefits, indications, and contraindications.
</p></li><li><p>Understands and follows all safety and operational procedures related to spa and health club equipment and products.
</p></li><li><p>Demonstrates discretion and maintains strict confidentiality regarding all guest, team member, and third-party information at all times.
</p></li><li><p>Performs additional tasks or projects as assigned by Director of Spa, Spa Supervisor, or hotel management and respects established lines of authority.
</p></li></ul><p><b>What you bring
</b></p><ul><li><p>A minimum of at least 1 year of experience in the similar role in a luxury brand, spa or wellness center.
</p></li><li><p>Strong guest service orientation with excellent communication and interpersonal skills.
</p></li><li><p>Professional, polished appearance with a calm and welcoming demeanor.
</p></li><li><p>Knowledge of spa treatments, wellness products, and basic retail principles is an advantage.
</p></li><li><p>Proficiency in spa booking or hotel property management systems (e.g., Opera, Book4Time).
</p></li><li><p>Excellent organizational and multitasking skills with attention to detail.
</p></li><li><p>Fluency in English is required; additional languages are an asset.<br>
</p></li></ul><div><br>
<b>What we offer
</b><br>
<ul><li>Competitive Salary, wages, and a comprehensive benefits package
</li><li>Excellent Training and Development opportunities
</li><li>Complimentary Accommodation at other Four Seasons Hotels and Resort
</li><li>Complimentary Dry Cleaning for Employee Uniforms
</li><li>Complimentary Employee Meals
</li><li>and so much more!<br>
</li></ul></div><p><b>Schedule &amp; Hours:
</b></p><ul><li>This is a full-time role</li></ul></div><p></p>

Spa Receptionist

The Ritz-Carlton

POSITION SUMMARY <p>Our jobs aren't just about putting food on the table that our guests will enjoy until they ask for their bill. Instead, we want to build an experience that is memorable and unique - with food and drinks on the side. Our Guest Service Experts take the initiative and deliver a wide range of services to make sure that guests enjoy their meal. Whether setting tables, communicating with the kitchen, interacting and serving guests, or cleaning work areas and supplies, the Guest Service Expert makes transactions feel like part of the experience.</p> <p>No matter what position you are in, there are a few things that are critical to success - creating a safe workplace, following company policies and procedures, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Service Experts will be on their feet and moving around (stand, sit, or walk for an extended time; moving over sloping, uneven, or slippery surfaces), managing the menu (read and visually verify information), and taking a hands on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance and 50 pounds with assistance; reach overhead and below the knees, including bending, twisting, pulling, and stooping). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Service Experts - to get it right for our guests and our business each and every time.</p> PREFERRED QUALIFICATIONS <ul> <li>Education: High school diploma or G.E.D. equivalent.</li> <li>Related Work Experience: Less than 1 year related work experience.</li> <li>Supervisory Experience: No supervisory experience.</li> <li>License or Certification: None</li> </ul> <p>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of all associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.</p> <p>At more than 100 award winning properties worldwide, The Ritz Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world's top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate.</p> <p>Your role will be to ensure that the "Gold Standards" of The Ritz Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with.</p> <p>In joining The Ritz Carlton, you join a portfolio of brands with Marriott International. <b>Be</b> where you can do your best work, <b>begin</b> your purpose, <b>belong</b> to an amazing global team, and <b>become</b> the best version of you.</p><img src="https://www.jobg8.com/Tracking.aspx?XYhBVONonz6r1zwgNSSo1CBa%2bo0KmItFh" width="0" height="0" />

F&B Service Expert - In Room Dinning

Hostess
<br><br>
Shangri-La Group | Abu Dhabi, United Arab Emirates
<br><br>
About Us
<br><br>
Find Your Shangri-La in Shangri-La.
<br><br>
Our story began in 1971, when the first Shangri-La opened its doors. We have since been crafting joyful experiences through heartfelt hospitality, and that legacy continues to guide us today.
<br><br>
As we look ahead to new horizons, we invite you to join the world of Shangri-La — shaping the next chapter and making a meaningful impact through shared purpose and the art and joy of Asian hosting.
<br><br>
Shangri-La Qaryat Al Beri, Abu Dhabi, offers 213 luxurious guestrooms and suites, six private pool villas, and 161 fully furnished serviced apartments featuring a one-kilometre private beach which blends modern Arabic design with exceptional comfort.
<br><br>
Shangri-La Hotel, Qaryat Al Beri, Abu Dhabi
<br><br>
As a Hostess, you will warmly welcome guests and ensure they feel comfortable and well-attended upon arrival. You will manage table reservations and seating arrangements efficiently to support smooth restaurant operations. You will also assist guests with inquiries and coordinate closely with the service team to provide an exceptional dining experience.
<br><br>
<b>Key Responsibilities:</b><br>
Greet and welcome guests in a friendly and professional manner.
<br>Manage table reservations and organize seating arrangement to maximize guest satisfaction.
<br>Escort guests to their tables and present menus.
<br>Coordinate with the service team to ensure smooth dining operations.
<br><br>
<b>About You:</b><br>
Excellent communication and interpersonal skills.
<br>Warm, welcoming, and professional personality with strong organizational and multitasking skills.
<br>Knowledge on reservation systems.
<br>Attention to detail and a neat, presentable appearance.
<br>Team-oriented with a positive and service-focused attitude.
<br>1 – 2 years of bartending experience in a Hotel, Restaurant or Bar.
<br>High School Diploma or Diploma in Hospitality Management is required.
<br><br>
<b>Why Join Us:</b><br>
A workplace that values your passion and supports self-realization and personal growth.
<br>Structured learning and development pathways with real opportunities to advance your professional craft and leadership skills.
<br>Competitive benefits, recognition programs, and colleague stay/travel perks that reward your contribution and dedication.
<br>Teams that promote inclusion and respect, value diversity, and foster a secure environment where everyone can thrive.
<br><br>
We are an equal opportunity employer. Applications from all qualified candidates are welcomed. All information provided by applicants will be treated in and used only for recruitment purposes.
<br><br>
We appreciate your interest in joining us. Please note that only successful candidates will be contacted.

Hostess (173725)

Park Hyatt Abu Dhabi Hotel & Villas

<div>
 <p>
  <strong>
   <u>
    Description:
   </u>
  </strong>
 </p>
 <p>
  You will be responsible to assist with the efficient running of the department in line with Hyatt International's Corporate Strategies and brand standards, whilst meeting associate, guest and owner expectations.
 </p>
 <p>
  The Team Leader - Reservations is responsible to assist the Reservation Manager in managing the Reservations Department and work closely with Marketing and Sales and other relevant Rooms Departments to maximize Room Yield through Inventory Control while delivering exceptional customer service in line with the Hyatt&rsquo;s Brand Standards.
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   <u>
    Qualifications Key Responsibilities:
   </u>
  </strong>
 </p>
 <ul>
  <li>
   Minimum of 2 to 3 years of experience in Reservations
  </li>
  <li>
   Exceptional verbal and written communication skills with ability to skillfully articulate resort information to guests and new agents.
  </li>
  <li>
   Previous experience in people management/development and delivery of training information
  </li>
  <li>
   Understanding the basic principles of selling, processing reservation requests, and telephone customer service
  </li>
  <li>
   Must have knowledge of Microsoft Windows applications such as Word, Excel, and Powerpoint.
  </li>
  <li>
   Utilizing hotel management software to manage bookings, cancellations, and inventory, ensuring data integrity.
  </li>
  <li>
   Handling complex reservation issues and resolving customer complaints effectively.
  </li>
  <li>
   Maintaining the quality of reservations by verifying guest details, rates, and payment methods.
  </li>
  <li>
   Strong verbal and written communication skills, with the ability to interact professionally with guests and team members.
  </li>
 </ul>
</div>


Team Leader – Reservations

Dusit

<div><div><div><div><h3 class="jobSectionHeader"><b>Job Description</b></h3>
<p>PRIMARY RESPONSIBILITIES</p>
<ul><li>Opens and closes the doors for guests of the hotel.</li><li>Greets arriving and departing guests using the Dusit Standard of greeting.</li><li>Call the attention of the Bell Service Agent to unload the luggage from the car of an arriving guest.</li><li>Unloads the luggage of guests until the Bellman brings them inside.</li><li>Ensures that the main entrance is manned at all times.</li><li>Assists guest in giving directions and information needed.</li><li>Maintain smooth flow of traffic at the front landing area.</li><li>Must have knowledge of the hotel facilities, activities and services.</li><li>Assist security by reporting undesirables or suspicious looking people within the hotel property.</li><li>Ensures the cleanliness of the Main Entrance and the Lobby area.</li><li>Ensures cleanliness of guest elevators and landing area and sees to it that all elevator buttons are working.</li><li>Assist guests in boarding elevators ensuring their safety.</li><li>Assist handicapped visitors and guest from the car into and out of the hotel.</li><li>Assists guests/patrons in hailing of taxis.</li><li>Assist guest in paging their drivers at the parking area.</li></ul>
<p>
ADMINISTRATIVE RESPONSIBILITIES</p>
<ul><li>Prepares reports on all accidents or unusual incidents in his area of responsibility.</li></ul>
<p>
COMMERCIAL RESPONSIBILITIES</p>
<ul><li>Communicates effectively with guests</li><li>To be a good sales person to promote hotel&rsquo;s image and business</li></ul>
<p>
HUMAN RESOURCES RESPONSIBILITIES</p>
<ul><li>Assists handicapped visitors and guests from bus/car into and out of the hotel.</li></ul>
<p>
RELATIONSHIP</p>
<ul><li>To be able to communicate with guests effectively and efficiently.</li></ul>
<p>
OTHERS</p>
<ul><li>Continuous learning through own IDP.</li><li>Any other duties as may be assigned by the superior.</li></ul>
<p>
ACCOUNTABILITIES</p>
<ul><li>Represents Dusit&rsquo;s brand and its values at all times. We will establish relationships and foremost and we will deliver an exceptional guest experience and promote Thai graciousness.</li></ul>
<p>
COMPANY&rsquo;S CULTURE</p>
<ul><li>Communicate and fully embracing the Company&rsquo;s culture (our Vision, our Mission and our Values), leads by example and cascade to all your subordinates. &ndash; &ldquo;Proud to belong and to contribute&rdquo;</li></ul>
<p>
CONFIDENTIALITY</p>
<ul><li>Ensure confidentiality and secure storage of all intellectual property and data bases, both hard copy and electronic. Adhere to Dust Internet and E-mail policy. Ensure Hotel, Customer and Staff information or transactions are kept confidential during or after employment with the company.</li></ul>
<p>
JOB REQUIREMENTS
</p><ul><li>At least High Vocational diploma in any discipline.</li><li>Minimum of 1 year in Front Office or Bell Service experience in a similar capacity.</li><li>Ability to communicate basic English.</li><li>Possess professional disposition with good communication and interpersonal skills.</li><li>Physically strong. Ability to stand for a long period of time and lift luggage during the duty.</li></ul><br>
</div><div><div>
</div></div></div><div></div><div><div><div><h2 class="jobSectionHeader"><b>Information</b></h2><div>
<ul><div><div><div>Date Posted</div>
<div>October 7, 2025</div>
</div></div><div><div><div>Location</div>
<div><div>Dusit Thani Abu Dhabi
</div></div></div></div><div><div><div>Division</div>
<div><div><div>Rooms
</div></div></div></div></div><div><div><div>Minimum Experience</div>
<div>2 Year
</div></div></div><div><div><div>Qualification</div>
<div>Associate Degree
</div></div></div><div><div><div>Career Level</div>
<div>Others</div></div></div></ul></div></div></div></div></div></div>

Doorman

Explore 1029+ Guest service associate in Abu Dhabi this November. Find roles across top companies and apply now to boost your career.