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customer service executive

Sitters Child Care Services

Job Description:We are seeking a dynamic and results-oriented Customer Care Executive to join our team. The ideal candidate will be responsible for managing large volumes of incoming phone calls, generating sales leads, and providing exceptional customer service to our clients.Responsibilities:Manage large amounts of incoming phone calls.Generate sales leads.Identify and assess customers&rsquo; needs to achieve satisfaction.Build sustainable relationships and trust with customer accounts through open and interactive communication.Provide accurate, valid, and complete information by using the right methods/tools.Meet personal/customer service team sales targets and call handling quotas.Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution.Keep records of customer interactions, process customer accounts, and file documents.Follow communication procedures, guidelines, and policies.Requirements and Skills:Proven customer support experience or experience as a Client Service Representative.Track record of over-achieving quota.Strong phone contact handling skills and active listening.Familiarity with CRM systems and practices.Customer orientation and ability to adapt/respond to different types of characters.Excellent communication and presentation skills.Job Type: Full-timePay: AED2,500.00 - AED4,000.00 per month

Customer Service Representative

Aldana Nurseries

Al Dana Nursery is seeking a motivated and professional Sales Executive to join our growing team across our UAE branches.Key Responsibilities:<ul><li>Communicate with parents and introduce the nursery&rsquo;s programs and services.</li><li>Manage and organise customer data using the CRM system (Zoho, HubSpot, Salesforce, or similar).</li><li>Conduct nursery tours for prospective parents and convert leads into successful enrollments.</li><li>Prepare daily and weekly sales and performance reports.</li><li>Coordinate with the marketing team and follow up on inquiries received via phone, email, and social media.</li><li>Ensure a positive customer experience and maintain strong relationships with parents.</li></ul>Requirements:<ul><li>Fluency in English (spoken and written) is a must.</li><li>Previous experience in sales or customer service (preferably in the education sector).</li><li>Good knowledge of CRM systems and data management.</li><li>Excellent communication and persuasion skills.</li><li>Professional appearance and polite, customer-oriented attitude.</li><li>Proficient in Microsoft Office and general computer use.</li><li>Team player with a proactive approach to achieving monthly targets.</li></ul>Job Type: Full-timePay: From AED4,000.00 per month

Sales Executive

LEAD Development

Call Centre Executive for Owner Association and Property Management May 28, 2025 Call Centre Executive for Owner Association and Property Management As a Call Centre Executive for the Owner Association and Property Management, you will be responsible for providing excellent customer service to our property owners, residents, and tenants. Your primary objective will be to handle incoming calls, respond to inquiries, resolve issues, and ensure effective communication between all stakeholders. You will play a crucial role in upholding the association and property management's reputation and ensuring a positive experience for all clients. Job Responsibilities <ul><li>Manage incoming calls professionally and promptly, greeting callers courteously and maintaining a friendly and helpful tone during interactions.</li><li>Respond to inquiries and provide support to clients through various communication channels, including emails, chat, social media platforms, and other digital tools.</li><li>Effectively communicate with diverse clients, addressing their concerns and needs.</li><li>Assist owners, residents, and tenants with various inquiries related to their services, maintenance requests, account information, events, payments, amenities, lease agreements, and any other relevant topics.</li><li>Provide accurate and up-to-date information about the properties managed by the association, including rental or sales listings, amenities, and maintenance services.</li><li>Accurately record and maintain detailed records of all interactions, inquiries, and resolutions using the CRM system.</li><li>Proactively send Email and SMS communications to relevant clients for planned events, maintenance, marketing offers., etc using CRM or related software.</li><li>Listen attentively to clients' concerns, complaints, and inquiries and provide timely and appropriate solutions or escalate matters to the relevant departments for resolution.</li><li>Ensure timely follow-up on pending issues to ensure complete client satisfaction and efficient problem resolution.</li><li>Collaborate with property management teams, maintenance staff, and other departments to ensure seamless communication and service delivery.</li><li>Stay updated with the latest association's policies, services, and procedures, property information and communication techniques.</li></ul> JOB DESCRIPTION Key Performance Indicators (KPI's) <ul><li>Customer Satisfaction Score.</li><li>Call Abandonment Rate.</li></ul> Skills, Knowledge & Attributes <ul><li>Strong interpersonal skills, active listening abilities, and empathy towards clients' needs.</li><li>Ability to work efficiently in a fast-paced environment and manage multiple tasks simultaneously.</li><li>Positive attitude, patience, and a genuine desire to assist and support clients.</li><li>Flexibility to work in shifts, including evenings and weekends, based on the call center's operating hours and property management requirements.</li></ul> Education and Experience Requirements: <ul><li>Fluent in English & Arabic language, with excellent verbal and written communication skills. Additional language will be a plus.</li><li>Previous experience in a customer service or call centre role within the real estate, property management, or owner association industry is preferred.</li><li>Proficiency in using computer systems, CRM software, and other communication tools.</li><li>Bachelor's degree in any related field.</li><li>5 years relevant working experience with at least 3 years' experience as Call Centre Executive in UAE.</li></ul>The duties and responsibilities described above are not a comprehensive list and that additional tasks may be assigned to the employee from time to time; or the scope of the job may change as necessitated by business demands. Apply Now Full Name Contact Number Email Address Years of relevant experience Attach CV File types : .doc, .docx, and .pdf File size : up to 5 MBFile types : .doc, .docx, and .pdf File size : up to 5 MB

Call Centre Executive for Owner Association and Property Management

Al-Futtaim

<div>Job Requisition ID: 167670
Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United Arab Emirates. Structured into five operating divisions; automotive, financial services, real estate, retail and healthcare; employing more than 35,000 employees across more than 20 countries in the Middle East, Asia and Africa, Al-Futtaim Group partners with over 200 of the world's most admired and innovative brands. Al-Futtaim Group&rsquo;s entrepreneurship and relentless customer focus enables the organization to continue to grow and expand; responding to the changing needs of our customers within the societies in which we operate.
By upholding our values of respect, excellence, collaboration and integrity; Al-Futtaim Group continues to enrich the lives and aspirations of our customers each and every day
<div>
Overview of the Role 
We are looking for performance-driven Sales Executives to join our growing Automall used cars team. In this role, you will be on the frontline, providing an exceptional sales experience to every customer and representing the face of the business.No automotive sales experience is required &mdash; if you are passionate about sales, customer service, and want to build a rewarding career, we will provide you with the tools and training to succeed. 
 
What you will do 
<ul><li>Achieve and exceed monthly sales and customer satisfaction (CSI) targets.</li><li>Provide first-class service to all potential and existing customers of Automall.</li><li>Follow up on customer enquiries and leads promptly to maximise sales opportunities.</li><li>Ensure compliance with company policies and procedures, including cash handling and finance arrangements.</li><li>Sell additional vehicle-related insurance products and accessories.</li><li>Continuously improve sales techniques, product knowledge, and customer handling skills.</li><li>Keep up to date with the automotive industry, competitor offerings, and customer trends.</li></ul>
 
Required skills to be successful 
<ul><li>Previous sales experience in retail, fashion, hospitality, or real estate preferred, but not mandatory.</li><li>UAE driving licence is a must.</li><li>Strong customer service orientation and passion for sales.</li><li>Proficiency in using a PC and MS Office.</li><li>Fluent in English (additional languages are an advantage).</li><li>Strong communication, influencing, and interpersonal skills.</li><li>Self-motivated with a drive to succeed and achieve targets.</li></ul>
 
About the team 
You will be part of a high-performing Automall sales team, working in a fast-paced and customer-focused environment. The team is passionate about delivering great results and creating memorable customer experiences. 
 
What equips you for the role 
<ul><li>A strong desire to succeed in sales with a customer-first mindset.</li><li>Ability to learn quickly and adapt to a competitive market.</li><li>Willingness to go the extra mile to achieve targets and build lasting customer relationships.</li></ul></div> 
About Al-Futtaim Automotive 
A major division of the UAE-based Al-Futtaim Group of companies, Al-Futtaim Automotive is an industry leader with presence in 10 countries across the Middle East, Asia and Africa. 
Our core business activities at Al-Futtaim Automotive include distribution, manufacturing, leasing and aftersales, and we are firmly established as the regional representative of some of the world&rsquo;s most iconic automotive brands: Toyota, Lexus, Honda, Jeep, Chrysler, Dodge, Volvo and RAM. 
We are driven by a customer-centric approach, constantly pushing the boundaries on innovation, quality standards, and value-added service across our vast universe of customers - right from motoring enthusiasts to fleet operators to contractors. Our mission is to become the leader in custom-made mobility solutions by delivering nothing less than world-class omni-channel experiences. 
We channel our local expertise and global trust to deliver one of the most comprehensive portfolios of mobility products and solutions, from passenger cars to SUVs, electric vehicles to high-performance motorbikes, commercial vehicles to industrial &amp; construction equipment. 
What keeps the company moving forward is a 9000-member strong team, with inspiring possibilities for growth, throughout the career path. This is Al-Futtaim Automotive and we empower talent to move forward.</div>

Metric Calibration & Testing Laboratory

IMMEDIATE JOINING!!!URGENT VANACY !!!Join Our Metric Calibration Team. FEMALE ADMIN CUM TELE SALES EXECUTIVE- EXP MUST in Calibration field !!!(Female Only Apply) Send your CV before 15 NOV 2025Requirements : - Any Degree Holder. - Experience as Tele Sales Executive in UAE Market. - Preferably Having Experience in Calibration Field. - UAE Experience is Must. - Effective Communication Skills. - Salary + Incentives upon Achieving Targets. -Depending upon the experience.Note : Only Shortlisted candidates will be contacted.SEND YOUR CV : hr.metriccal@gmail.comJob Type: Full-timePay: From AED1,500.00 per monthExperience:<ul><li>telemarketer: 1 year (Preferred)</li></ul>

FEMALE ADMIN CUM TELE SALES EXECUTIVE (FEMALE ONLY)

Hilton

<div>Guest Relations Manager - The WB&trade; Abu Dhabi, Curio Collection by Hilton&trade;
A Guest Relations Manager manages the needs of VIP and long-stay Guests and informs other Team Members of VIP/long-stay Guest needs in order to ensure an exceptional Guest experience. 
 
What will I be doing? 
As Guest Relations Manager, you will manage the needs of VIP Guests and inform other Team Members of VIP needs in order to ensure an exceptional Guest experience. A Guest Relations Manager is responsible for managing the first impressions of our Guests and, therefore, must perform the following tasks to the highest standards:
<ul><li>Meet, greet and direct Guests who enter the lobby area</li>
<li>Serve as the main point of contact for VIP Guests and ensure hotel departments are fully briefed on their requirements</li>
<li>Seek verbal feedback from customers on a regular basis and respond to all Guest queries in a timely and efficient manner</li>
<li>Serve as a point of contact for long-stay Guests of 14 days or longer ensuring they feel comfortable and can ask advice or information from Guest Relations</li>
<li>Manage, record and resolve promptly Guest or customer complaints</li>
<li>Ensure a very high level of customer service is constantly maintained for Reception, Lobby area and Executive Lounge</li>
<li>Demonstrate a thorough understanding of all facilities and services provided within the hotel and identify opportunities for up-selling and promoting when appropriate</li>
<li>Show creativity with ideas regarding lobby/reception decoration at suitable seasonal time periods in order to enhance the overall image and warmth of this area for the Guest</li>
<li>Communicate with the Executive Lounge Manager and track and reward regular Guests for their loyalty and creativity; choose rewards that meet Guest preferences while remaining within the allocated budget</li>
<li>Maintain good communication and work relationships in all hotel areas</li>
<li>Maintain staffing levels to meet business demands</li>
<li>Attend all Reception meetings and Executive Lounge Meetings</li>
<li>Comply with hotel security, fire regulations and all health and safety legislation</li>
<li>Act in accordance with policies and procedures when working with front of house equipment and property management systems</li>
<li>Assist with other departments, as necessary</li>
</ul>What are we looking for? 
Guest Relations Managers serving Hilton brands are always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:<ul>
<li>Previous managerial experience in a customer service function</li>
<li>An ability to listen and respond to demanding Guest needs</li>
<li>Excellent leadership, interpersonal and communication skills</li>
<li>Accountable and resilient</li>
<li>Commitment to delivering a high level of customer service</li>
<li>Ability to work under pressure</li>
<li>Flexibility to respond to a variety of different work situations</li></ul>
It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:<ul>
<li>Previous experience in a customer service function or a similar role</li>
<li>A passion for delivering an exceptional level of Guest service</li>
<li>High level of IT proficiency</li></ul> 

What will it be like to work for Hilton? 
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its . Our vision &ldquo;to fill the earth with the light and warmth of hospitality&rdquo; unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!</div>

Guest Relations Manager - The WB™ Abu Dhabi, Curio Collection by Hilton™

<div>Sales Executive (Chinese Speaker) - Conrad Abu Dhabi Etihad Towers
What will I be doing?
As a Leisure Sales Executive, you will analyze local market trends and competitor activity to generate new future business for the hotel. Specifically, you will be responsible for performing the following tasks to the highest standards:
<ul><li>Analysis local market trends and competitor activity to identify new business leads</li>
<li>Develop customer accounts and travel within the local area to drive business into the specific hotel/cluster and to increase market/customer share in all revenue streams</li>
<li>Negotiate room rates/packages with leisure clients</li>
<li>Develop and implement creative local marketing channels, including social media channels</li>
<li>Prepare company contracts for the hotel in accordance with current business and pricing conditions</li>
<li>Work within current business strategies and recognising potential opportunities</li>
<li>Cooperate with other departments in the hotel to create an exceptional Guest experience and build strong, comprehensive sales programs</li>
<li>Attend Sales events, as required</li>
<li>Produce accurate and timely reports that meet the needs of the Sales Director and senior management to include the reporting of appointments, calls made and business leads</li>
<li>Answer customer queries in a prompt and professional manner</li>
</ul>What are we looking for?
A Leisure Sales Executive serving Conrad Abu Dhabi Etihad Towers, is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:
<ul><li>Positive attitude and good communication skills</li>
<li>Commitment to delivering a high level of customer service</li>
<li>Excellent grooming standards</li>
<li>Flexibility to respond to a range of different work situations</li>
<li>Ability to work under pressure and under own initiative</li>
<li>Experience in a sales role with a proven track record to close a sale</li>
</ul>It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:
<ul><li>Knowledge of local market, precisely leisure groups</li>
<li>Knowledge of hospitality</li>
<li>Passion for sales and for achieving targets and objectives</li>
</ul>What will it be like to work for Hilton?
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For over a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its . Our vision &ldquo;to fill the earth with the light and warmth of hospitality&rdquo; unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!</div>

Sales Executive (Chinese Speaker) - Conrad Abu Dhabi Etihad Towers

Explore 1251+ Customer service executive in Abu Dhabi this November. Find roles across top companies and apply now to boost your career.

1251 customer service executive jobs IN Abu Dhabi

Customer Service Representative

Sales Executive

Call Centre Executive for Owner Association and Property Management

Sales Executive

FEMALE ADMIN CUM TELE SALES EXECUTIVE (FEMALE ONLY)

Guest Relations Manager - The WB™ Abu Dhabi, Curio Collection by Hilton™

Sales Executive (Chinese Speaker) - Conrad Abu Dhabi Etihad Towers