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customer experience executive (restaurant industry) Jobs in Abu Dhabi

customer experience executive (restaurant industry)

customer service officer-corporate office Jobs in Abu Dhabi

customer service officer-corporate office

customer service executive

Shaistas Kitchen

We are looking for a proactive and customer-focused Customer Experience Executive to ensure our guests receive exceptional service across all touchpoints. This role is ideal for someone who understands restaurant operations, customer behavior, and brand experience, and can translate feedback into real improvements.Key Responsibilities<ul><li>Ensure timely, empathetic, and professional resolution of all customer complaints and service issues.</li><li>Maintain an updated database of customer profiles, preferences, and order history to enhance personalization and loyalty.</li><li>Conduct regular checks on service quality, dine-in standards, delivery experience, and overall customer journey across branches.</li><li>Monitor online reviews, ratings, and social media feedback to identify trends, issues, and opportunities for improvement.</li><li>Collaborate with marketing and operations teams to ensure a consistent and positive brand experience across all customer interactions.</li><li>Prepare monthly reports highlighting customer insights, recurring issues, satisfaction trends, and recommended improvements.</li><li>Assist in training front-line staff on communication skills, service etiquette, complaint handling, and customer engagement.</li><li>Ensure the overall vibe, ambiance, and service environment of the restaurants align with customer expectations and brand positioning.</li><li>Work closely with management to develop initiatives that enhance customer satisfaction and drive repeat business.</li></ul>Requirements<ul><li>Prior experience in customer service or guest relations (restaurant/F&amp;B) in UAE mandatory</li><li>Strong communication, interpersonal, and problem-solving skills.</li><li>Ability to handle challenging situations with professionalism and empathy.</li><li>Familiarity with online review platforms, delivery aggregator dashboards, and social media monitoring.</li><li>Strong reporting, documentation, and follow-up skills.</li><li>Proactive mindset with attention to detail and customer behavior trends.</li><li>Knowledge of marketing/customer analytics is a plus.</li></ul>What We Offer<ul><li>Visa provided</li><li>Medical provided</li><li>Housing provided</li></ul>WhatsApp your resume : 0544477880Job Type: Full-timePay: AED2,000.00 - AED3,000.00 per month

Customer Experience Executive (Restaurant Industry)

KAIZEN Asset Management Services

<div>
 
 Join Our Friendly Team in Abu Dhabi!
 
 
 
 KAIZEN Asset Management Services is excited to welcome a passionate and personable
 
 Tenant Relations Executive
 
 to our team! If you love helping people and building relationships, this might be the perfect role for you.
 
 
 As our Tenant Relations Executive, you'll be the friendly face of our property management team, ensuring our tenants feel at home and well taken care of. You'll play a vital role in creating a welcoming environment, resolving any concerns, and enhancing the tenant experience.
 
 
 Your day-to-day will revolve around connecting with tenants, managing leasing processes, and providing top-notch customer service. If you're organized, proactive, and have a knack for communication, we want to hear from you!
 
 
 
 Your Responsibilities:
 
 
 
 
 Leasing &amp; Tenancy Management
 
 
 
 <ul>
 <li>
 Welcome new tenants with a smooth leasing process and assist with renewals
 </li>
 <li>
 Lead enjoyable site visits
 </li>
 <li>
 Handle lease registration with DIFC RORP and ensure everything's in order
 </li>
 <li>
 Kindly address issues with tenants who may need a little reminder of their commitments
 
 
 </li>
 </ul>
 
 Financial Administration
 
 
 
 <ul>
 <li>
 Prepare and send invoices for new leases and renewals
 </li>
 <li>
 Cheerfully manage the collection of payments
 </li>
 <li>
 Keep an eye on coffee card collections
 
 
 </li>
 </ul>
 
 Compliance &amp; Documentation
 
 
 
 <ul>
 <li>
 Support tenants with any issues related to Abu Dhabi real estate regulations, including ADGM and DMT requirements.
 </li>
 <li>
 Conduct friendly and professional Know Your Customer (KYC) checks in line with Abu Dhabi compliance standards.
 </li>
 <li>
 Ensure all tenant files and documentation are accurate, updated, and well-organized according to local authority guidelines.
 </li>
 <li>
 Prepare, manage, and maintain all necessary NOCs, memos, and compliance documents required by Abu Dhabi government entities
 
 
 </li>
 </ul>
 
 Tenant &amp; Facility Services
 
 
 
 <ul>
 <li>
 Help tenants with meeting room bookings
 </li>
 <li>
 Provide access cards and assistance with fingerprint access
 </li>
 <li>
 Manage car parking spaces and allocations in a friendly manner
 
 
 </li>
 </ul>
 
 
 What We're Looking For:
 
 
 
 
 <ul>
 <li>
 System Proficiency: Experience with the CRM system is a plus!
 </li>
 <li>
 Adaptability: Ability to thrive in a busy, fast-paced environment
 </li>
 <li>
 Customer-Focused: Kind and communicative with a strong sense of service
 </li>
 <li>
 Problem Solver: A knack for finding solutions for tenant needs
 
 
 </li>
 </ul>
 
 Requirements
 
 
 
 <ul>
 <li>
 Bachelor's degree in Business Administration, Hospitality Management, or related field
 </li>
 <li>
 Experience in customer service or tenant relations, ideally in property management
 </li>
 <li>
 Outstanding communication and interpersonal skills leading with kindness
 </li>
 <li>
 Professionalism and genuine empathy for tenant situations
 </li>
 <li>
 Organizational skills with a focus on detail
 </li>
 <li>
 Comfortable with property management software and Microsoft Office Suite
 </li>
 <li>
 A team player with the ability to work independently
 </li>
 <li>
 Strong problem skills focused on providing great service
 </li>
 <li>
 Familiarity with residential leasing processes is a bonus!
 </li>
 <li>
 A valid UAE driver's license and reliable transportation
 
 
 </li>
 </ul>
 
 Benefits
 
 
 
 <ul>
 <li>
 Competitive salary and comprehensive benefits package
 </li>
 <li>
 Opportunities for career advancement and professional development
 </li>
 <li>
 Supportive and dynamic work environment
 </li>
 </ul>
</div>

Tenant Relations Executive (Abu Dhabi)

Kaizen Asset Management Services

<div>Join Our Friendly Team in Abu Dhabi! 
 
KAIZEN Asset Management Services is excited to welcome a passionate and personable Tenant Relations Executive to our team! If you love helping people and building relationships, this might be the perfect role for you.
As our Tenant Relations Executive, you'll be the friendly face of our property management team, ensuring our tenants feel at home and well taken care of. You&rsquo;ll play a vital role in creating a welcoming environment, resolving any concerns, and enhancing the tenant experience.
Your day-to-day will revolve around connecting with tenants, managing leasing processes, and providing top-notch customer service. If you're organized, proactive, and have a knack for communication, we want to hear from you!
Your Responsibilities:
Leasing &amp; Tenancy Management<ul>
<li>
Welcome new tenants with a smooth leasing process and assist with renewals.</li>
<li>Lead enjoyable site visits.</li>
<li>Handle lease registration with DIFC RORP and ensure everything's in order.</li>
<li>Kindly address issues with tenants who may need a little reminder of their commitments.</li>
</ul>
Financial Administration<ul>
<li>
Prepare and send invoices for new leases and renewals.</li>
<li>Cheerfully manage the collection of payments.</li>
<li>Keep an eye on coffee card collections.</li>
</ul>
Compliance &amp; Documentation<ul>
<li>
Support tenants with any issues related to Abu Dhabi real estate regulations, including ADGM and DMT requirements.
</li><li>Conduct friendly and professional Know Your Customer (KYC) checks in line with Abu Dhabi compliance standards.
</li><li>Ensure all tenant files and documentation are accurate, updated, and well-organized according to local authority guidelines.
</li><li>Prepare, manage, and maintain all necessary NOCs, memos, and compliance documents required by Abu Dhabi government entities.</li>
</ul>
Tenant &amp; Facility Services<ul>
<li>
Help tenants with meeting room bookings.</li>
<li>Provide access cards and assistance with fingerprint access.</li>
<li>Manage car parking spaces and allocations in a friendly manner.</li>
</ul><h3 class="jobSectionHeader">
What We&rsquo;re Looking For:</h3><ul>
<li>System Proficiency: Experience with the CRM system is a plus!</li>
<li>Adaptability: Ability to thrive in a busy, fast-paced environment.</li>
<li>Customer-Focused: Kind and communicative with a strong sense of service.</li>
<li>Problem Solver: A knack for finding solutions for tenant needs.</li>
</ul>
Requirements<ul>
<li>
Bachelor's degree in Business Administration, Hospitality Management, or related field.</li>
<li>Experience in customer service or tenant relations, ideally in property management.</li>
<li>Outstanding communication and interpersonal skills leading with kindness.</li>
<li>Professionalism and genuine empathy for tenant situations.</li>
<li>Organizational skills with a focus on detail.</li>
<li>Comfortable with property management software and Microsoft Office Suite.</li>
<li>A team player with the ability to work independently.</li>
<li>Strong problem skills focused on providing great service.</li>
<li>Familiarity with residential leasing processes is a bonus!</li>
<li>A valid UAE driver&rsquo;s license and reliable transportation.</li>
</ul>
Benefits<ul>
<li>Competitive salary and comprehensive benefits package.</li>
<li>Opportunities for career advancement and professional development.</li>
<li>Supportive and dynamic work environment.</li></ul></div>

INSPIRENTALS

Operations Executive - INSPIRENTALSINSPIRENTALS is one of the leading furnished apartment operators in the Abu Dhabi market, leveraging leading global channel platforms like Airbnb or Booking.com. INSPIRENTALS is on the mission to contribute to the dynamic growth of Abu Dhabi residential real estate rental market by leveraging its experience from other cities in Europe and the UAE and an attitude of excellence. We are here to support busy corporate professionals and freelancers, as well as other guests and tourists in their journey to discover and / or be a part of Abu Dhabi success story. On the other side of the equation, we support landlords, taking care of all the rental hassle as well as providing exceptional oversight, flexibility and enhanced investment returns.We are playing in the market niche for high-standard fully equipped and furnished apartments in Abu Dhabi, focusing on corporate short-term and mid-term guests, as well as peak season tourist focusing on Formula 1, New Year&rsquo;s Eve and other sport and cultural events. Our careful preparation of the apartments, operational excellence and unparalleled customer level of service help us in creating wonderful experiences for our busy guests. To make it happen, we also apply best practices from other markets, modern but practical designs and cutting-edge smart home solutions. Our philosophy of excellence has been acknowledged by some of our key government and semi-government partners with whom we&rsquo;ve established strong partnerships.We are professionals, landlords and investors ourselves, hence it&rsquo;s easy for us to develop long-term trust-based partnerships with landlords whose properties we manage as well as wider network of stakeholders like real estate agents, designers, direct channel referral network and corporate partners.INSPIRENTALS team is growing and we&rsquo;re looking for a well-versed A-players who want to grow with the best in the industry. We&rsquo;re looking to fill vacancies for multiple roles. One of the key hires is Operations Executive.Operations Executive is a field employee who is always very proactive, likes to create an impact and is always solution-oriented. He or she is very resourceful, immediate to answer and is not intimated by difficult guests and uncommon situations. In fact, the ideal candidate thrives in challenging situations. The role is ideal for a candidate that has strong operations experience with some customer facing exposure in a small-medium, non-highly hierarchical organization that would like to be part of a modern hospitality revolution.Job profile:<ul><li>Assure properties are 100% guest ready</li><li>Run a pre-emptive maintenance calendar and checks (e.g. AC, pest control, carpets and sofas, smart lock batteries)</li><li>Be the first point of contact in case of apartment&rsquo;s malfunction</li><li>Coordinate suppliers and external stakeholders</li><li>Oversee, assist or run regular maintenance work and emergency interventions</li><li>Report and submit claims in case of any apartment damage</li><li>Support new units onboarding (e.g. technology set-up, procurement, photo shoot preparation)</li><li>Procure items during onboarding (e.g. furniture)</li><li>Run thorough checklists and sign-off on apartments renovation and readiness handover protocols</li><li>Procure and manage stock related to ongoing operations (e.g. coffee, tissues)</li><li>Manage company mini-warehouse</li><li>Assist in stakeholders visits to the apartments (e.g. owners, real estate agents, maintenance, suppliers)</li><li>Occasionally, assist guests in person, meet and greet VIP guests, collect cash, etc.</li><li>Occasionally, roll up sleeves and secure apartment&rsquo;s timely availability</li><li>Create tools and systems supporting work efficiency (e.g. manuals, checklists, workflows)</li><li>Manage apartment information and upload to relevant folders</li><li>Support other functions to accelerate business growth</li><li>6 days working week with rare possibility for early morning/ late evening, as needed</li><li>Permanent presence in Abu Dhabi</li><li>80% on-site time (e.g. renovated/onboarded properties, live properties, suppliers, government entities) and 20% remote from own home</li></ul>Candidate requirements:<ul><li>Always on time</li><li>Trustworthy and reliable</li><li>Always professional</li><li>Very organized</li><li>Detail-oriented</li><li>Focused</li><li>Responsive</li><li>Respectful</li><li>Autonomous</li><li>Excited to learn new things and grow with the company</li><li>Loved by team members, guests and external stakeholders</li><li>Fast learner</li><li>Guest first attitude</li><li>Can-do approach</li><li>Outstanding communication skills, both in writing and oral</li><li>Familiarity with processes, manuals, checklists</li><li>Ability to manage oneself (and others)</li><li>Ability to work under pressure</li><li>Nose for value and ability to prioritize tasks</li><li>Working proficiency of standard office software</li><li>Accommodation in Abu Dhabi City</li><li>Full working proficiency in English</li><li>UAE driving license</li></ul>Nice-to-have:<ul><li>Prior holiday homes / hospitality / customer service / quality control / operations / housekeeping / handyman experience</li><li>Command of typical short-term rental / holiday home software and systems (Property Management System, Pricing Tool, etc.)</li><li>Command of typical short-term rental / holiday home channels (Online Travel Agency like Airbnb, Classifieds like Property Finder, etc.)</li><li>Woking experience with project management tools (e.g. Asana, Jira, Breezeway)</li><li>Interest in DIY, handyman&rsquo;s work and smart home technology</li><li>Own mean of transportation as traveling to site/client visits may be required on short notice</li><li>Own visa</li><li>Immediate availability to join</li><li>Command of language other than English that is wildly spoken in the UAE</li></ul>Our offer:<ul><li>Unparalleled professional growth opportunity within the same or other departments</li><li>Hand-to-hand work with founding team</li><li>Trainings and support programs</li><li>1on1 mentoring program and feedback sessions</li><li>Respectful, meritocratic, fun working environment</li><li>Start-up culture</li><li>Up to 7,000 AED / month - depending on candidate&rsquo;s experience, visa requirements and mean of transportation</li><li>Discretionary bonus depending on individual and company performance</li><li>30 days of paid leave</li><li>Medical insurance</li><li>Technical support (e.g. SIM card, phone, etc.)</li><li>Company expenses covered (e.g. fuel, parking, phone bills)</li></ul>Job Type: Full-timePay: AED4,000.00 - AED7,000.00 per monthApplication Question(s):<ul><li>In how many days are you able to start?</li></ul>Language:<ul><li>English (Required)</li><li>Arabic (Preferred)</li></ul>License/Certification:<ul><li>Driver License valid in the UAE (Required)</li></ul>Location:<ul><li>Abu Dhabi (Required)</li></ul>

Operations Executive

LEAD Development

Call Centre Executive for Owner Association and Property Management May 28, 2025 Call Centre Executive for Owner Association and Property Management As a Call Centre Executive for the Owner Association and Property Management, you will be responsible for providing excellent customer service to our property owners, residents, and tenants. Your primary objective will be to handle incoming calls, respond to inquiries, resolve issues, and ensure effective communication between all stakeholders. You will play a crucial role in upholding the association and property management's reputation and ensuring a positive experience for all clients. Job Responsibilities <ul><li>Manage incoming calls professionally and promptly, greeting callers courteously and maintaining a friendly and helpful tone during interactions.</li><li>Respond to inquiries and provide support to clients through various communication channels, including emails, chat, social media platforms, and other digital tools.</li><li>Effectively communicate with diverse clients, addressing their concerns and needs.</li><li>Assist owners, residents, and tenants with various inquiries related to their services, maintenance requests, account information, events, payments, amenities, lease agreements, and any other relevant topics.</li><li>Provide accurate and up-to-date information about the properties managed by the association, including rental or sales listings, amenities, and maintenance services.</li><li>Accurately record and maintain detailed records of all interactions, inquiries, and resolutions using the CRM system.</li><li>Proactively send Email and SMS communications to relevant clients for planned events, maintenance, marketing offers., etc using CRM or related software.</li><li>Listen attentively to clients' concerns, complaints, and inquiries and provide timely and appropriate solutions or escalate matters to the relevant departments for resolution.</li><li>Ensure timely follow-up on pending issues to ensure complete client satisfaction and efficient problem resolution.</li><li>Collaborate with property management teams, maintenance staff, and other departments to ensure seamless communication and service delivery.</li><li>Stay updated with the latest association's policies, services, and procedures, property information and communication techniques.</li></ul> JOB DESCRIPTION Key Performance Indicators (KPI's) <ul><li>Customer Satisfaction Score.</li><li>Call Abandonment Rate.</li></ul> Skills, Knowledge & Attributes <ul><li>Strong interpersonal skills, active listening abilities, and empathy towards clients' needs.</li><li>Ability to work efficiently in a fast-paced environment and manage multiple tasks simultaneously.</li><li>Positive attitude, patience, and a genuine desire to assist and support clients.</li><li>Flexibility to work in shifts, including evenings and weekends, based on the call center's operating hours and property management requirements.</li></ul> Education and Experience Requirements: <ul><li>Fluent in English & Arabic language, with excellent verbal and written communication skills. Additional language will be a plus.</li><li>Previous experience in a customer service or call centre role within the real estate, property management, or owner association industry is preferred.</li><li>Proficiency in using computer systems, CRM software, and other communication tools.</li><li>Bachelor's degree in any related field.</li><li>5 years relevant working experience with at least 3 years' experience as Call Centre Executive in UAE.</li></ul>The duties and responsibilities described above are not a comprehensive list and that additional tasks may be assigned to the employee from time to time; or the scope of the job may change as necessitated by business demands. Apply Now Full Name Contact Number Email Address Years of relevant experience Attach CV File types : .doc, .docx, and .pdf File size : up to 5 MBFile types : .doc, .docx, and .pdf File size : up to 5 MB

Call Centre Executive for Owner Association and Property Management

Urban Scope Building Maintenance LLC

Job Title: Female Call Center Executive/ Marketing Location: Khalidiya, Abu Dhabi Salary: AED 3,000 &ndash; AED 4,000 (Based on Experience) Availability: Immediate Joiners Preferred Languages Required: Arabic and English (Fluent) Contract Type: Full-TimeJob Overview:We are hiring a bilingual Call Center Executive (Arabic &amp; English) for a full-time role in Khalidiya. The position focuses exclusively on incoming calls. The ideal candidate will provide accurate information about company services, professionally handle customer inquiries, and ensure all requests are properly directed to the relevant departments.Key Responsibilities:<ul><li>Answer incoming calls promptly and professionally in Arabic and English</li><li>Provide clear, accurate information about services offered</li><li>Listen actively and collect essential details from customer inquiries</li><li>Record and forward inquiries or service requests to the appropriate department</li><li>Maintain detailed and organized records of all calls and communications</li><li>Deliver excellent customer service and maintain a polite and helpful tone</li><li>Follow internal procedures and ensure timely follow-up when needed</li></ul>Requirements:<ul><li>Fluent in Arabic and English (both spoken and written)</li><li>Prior call center or customer service experience preferred</li><li>Immediate availability to join</li><li>Excellent verbal communication and listening skills</li><li>Strong attention to detail and organizational skills</li><li>Ability to use basic computer systems and CRM tools</li></ul>Job Type: Full-timePay: AED3,000.00 - AED4,000.00 per month

Call Center Agent

Al Mubashir group of companies

Outdoor Marketing Executive &ndash; Auto Repair Shop* NEED UAE DRIVING LICENSEPosition Summary:We are seeking a motivated and results-driven Sales Executive to join our auto repair shop. The ideal candidate will be responsible for driving sales, building customer relationships, and promoting our repair and maintenance services. This role requires excellent communication skills, a passion for the automotive industry, and a focus on delivering exceptional customer service.Key Responsibilities:1. Sales and Customer Service:<ul><li>Proactively engage with customers to understand their vehicle needs and recommend appropriate services.</li><li>Generate sales by promoting repair, maintenance, and value-added services.</li><li>Provide accurate and transparent cost estimates to customers.</li></ul>2. Business Development:<ul><li>Identify and pursue new sales opportunities to grow the customer base.</li><li>Build and maintain relationships with corporate clients, fleet managers, and local businesses.</li><li>Develop and implement strategies to achieve sales targets and revenue goals.</li></ul>3. Product Knowledge and Expertise:<ul><li>Maintain a strong understanding of the shop&rsquo;s services, products, and promotions.</li><li>Stay updated on industry trends, vehicle technologies, and competitors&rsquo; offerings.</li></ul>4. Administration and Follow-Up:<ul><li>Schedule appointments and follow up on leads to convert inquiries into sales.</li><li>Maintain accurate sales records and customer data using the shop&rsquo;s CRM or other systems.</li><li>Address customer complaints or concerns to ensure satisfaction and repeat business.</li></ul>5. Collaboration:<ul><li>Work closely with technicians and service advisors to ensure seamless service delivery.</li><li>Support marketing campaigns and promotional events to attract new customers.</li></ul>Qualifications and Skills:<ul><li>Proven sales experience, preferably in the automotive or service industry.</li><li>Strong communication, negotiation, and interpersonal skills.</li><li>Knowledge of automotive repair and maintenance services (preferred but not mandatory).</li><li>Ability to multitask and work in a fast-paced environment.</li><li>Proficiency in using CRM tools and basic computer applications.</li><li>A valid driver&rsquo;s license may be required.</li></ul>Key Attributes:<ul><li>Self-motivated and goal-oriented.</li><li>Customer-focused with a problem-solving mindset.</li><li>Team player with a collaborative approach.</li></ul>Compensation:<ul><li>Competitive base salary plus commission.</li><li>Benefits package (as applicable).</li></ul>This role is an excellent opportunity for a passionate individual to contribute to the success of a growing auto repair shop while advancing their career in sales.Job Type: Full-time

Outdoor Sales Executive

Explore 1106+ Customer service executive in Abu Dhabi this December. Find roles across top companies and apply now to boost your career.

1106 customer service executive jobs IN Abu Dhabi

Customer Experience Executive (Restaurant Industry)

Tenant Relations Executive (Abu Dhabi)

Tenant Relations Executive (Abu Dhabi)

Operations Executive

Call Centre Executive for Owner Association and Property Management

Call Center Agent

Outdoor Sales Executive