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guest service attendant

Accor

<div>Company Description 
Join us at Accor, where life pulses with passion!
As a pioneer in the art of responsible hospitality, the Accor Group gathers more than 45 brands, 5,600 hotels, 10,000 restaurants, and lifestyle destinations in 110 countries. While each brand has its own personality, where you will be able to truly find yourself, they all share a common ambition: to keep innovating and challenging the status-quo.
By joining us, you will become a Heartist&reg;, because hospitality is, first and foremost, a work of heart.
You will join a caring environment and a team where you can be all you are. You will be in a supportive place to grow, to fulfil yourself, to discover other professions and to pursue career opportunities, in your hotel or in other hospitality environments, in your country or anywhere in the world!
You will enjoy exclusive benefits, specific to the sector and beyond, as well as strong recognition for your daily commitment.
Everything you will do with us, regardless of your profession, will offer a deep sense of meaning,to create lasting, memorable and impactful experiences for your customers, for your colleagues and for the planet.
Hospitality is a work of heart,
 
Join us and become a Heartist&reg;. 
Job Description 
First impressions are everything! As a Guest Service Agent , you will take care of the guests from the moment they arrive through to their departure by ensuring they have a memorable experience with us. Manage all activities relevant to the Front Desk such as the reception, check in / out, cashiering, foreign exchange and assisting guest with inquiries.<ul><li>Welcomes guests and takes care of them from their arrival through to departure</li><li>Maintain cashier float and ensure accurate daily report of all money received</li><li>Contributes to guests' permanent satisfaction by providing high quality services throughout their stay</li><li>Helps meet the department's quantitative targets through his/her sales efforts</li><li>Helps encourage guest loyalty by developing friendly, personalized relationships</li><li>Ensures that administrative procedures never take priority over guest relations</li><li>Anticipates guests' needs and takes them into consideration</li><li>Deals swiftly, efficiently and sensitively to guest complaints and follows through</li><li>Ensure front desk work area is kept clean and in an orderly state at all time.</li></ul> 
Qualifications 
<ul><li>
Service focused personality is essential; experience is an asset.</li><li>
Prior experience working with Opera or a related system.</li><li>
Fluency in English and Arabic Language any additional languages are a plus.</li><li>
Bachelors or diplomas/certifications are required.</li><li>
 Relevant experience is a must with in Hotel industry.</li></ul> 

Additional Information 
Our commitment to Diversity &amp; Inclusion: 
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.</div>

Guest Service Attendant

Hilton

<div>Spa Attendant - The WB&trade; Abu Dhabi, Curio Collection by Hilton&trade;
A Spa Attendant is responsible for the general cleaning of all areas to deliver an excellent Guest and Team Member experience.
What will I be doing?
As a Spa Attendant, you are responsible for the general cleaning of all areas to deliver an excellent Guest and Team Member experience. Specifically, you will be responsible for performing the following tasks to the highest standards:
<ul><li>General cleaning of all areas</li>
<li>Deep cleaning around the club</li>
<li>Report lost property, accidents, maintenance issues, or other incidents</li>
<li>Ensure guests are welcomed and assistance provided when needed</li>
<li>Ensure compliance with all health and safety regulations</li>
</ul>What are we looking for?
A Spa Attendant serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:
<ul><li>Strong interpersonal skills</li>
<li>Committed to delivering a high level of customer service</li>
<li>Excellent grooming standards</li>
</ul>It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:
<ul><li>Excellent attention to detail</li>
<li>High standards of cleanliness</li>
<li>Ability to work in a consistently professional and helpful manner</li>
<li>Previous experience in a similar role</li>
</ul>What will it be like to work for Hilton?
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For over a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision &ldquo;to fill the earth with the light and warmth of hospitality&rdquo; unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!</div>

Spa Attendant - The WB™ Abu Dhabi, Curio Collection by Hilton™

IIQAF

<div>Company: IIQAF Group 
Location: Abu Dhabi, UAE 
Industry: Hospitality 
Salary: AED 5,500 &ndash; AED 6,000 per month 
Job Type: Full-Time
<h2 class="jobSectionHeader">Job Overview</h2>
IIQAF Group is hiring a dedicated and detail-oriented Housekeeping Attendant in Abu Dhabi to join our hospitality team. The ideal candidate will have experience in hotel housekeeping, room cleaning, guest service support, and maintaining hygiene standards.
This role is ideal for candidates searching for Housekeeping jobs in Abu Dhabi, Hotel Cleaner jobs UAE, Hospitality Staff Hiring, Room Attendant positions, or Cleaning Staff jobs in UAE.
<h2 class="jobSectionHeader">Key Responsibilities</h2>
<ul><li>Clean and maintain guest rooms, bathrooms, corridors, and public areas</li><li>
Change bed linens, towels, and replenish guest amenities</li><li>
Ensure rooms meet hotel cleanliness and hygiene standards</li><li>
Report maintenance issues and lost &amp; found items</li><li>
Follow UAE hospitality health and safety regulations</li><li>
Use cleaning equipment and chemicals safely and effectively</li><li>
Provide courteous service to hotel guests</li><li>
Support laundry and housekeeping team as required</li><li>
Maintain stock of housekeeping supplies</li></ul>
<h2 class="jobSectionHeader">Requirements</h2>
<ul><li>Previous experience as Housekeeping Attendant, Room Attendant, or Hotel Cleaner</li><li>
Knowledge of cleaning procedures and hygiene standards</li><li>
Ability to work flexible shifts, including weekends</li><li>
Good communication and teamwork skills</li><li>
Physically fit and able to handle cleaning duties</li><li>
Positive attitude and professional appearance</li><li>
Immediate availability preferred</li></ul></div>

Housekeeping Attendant

Marriott International

<div>Additional Information 
Job Number26019173 
Job CategoryFood and Beverage &amp; Culinary 
LocationThe Abu Dhabi EDITION, Al Bateen Marina, Abu Dhabi, United Arab Emirates, United Arab Emirates 
ScheduleFull Time 
Located Remotely?N 
Position Type Non-Management 
<div><div>POSITION SUMMARY 
Provide direction to the team of Mini Bar/Refreshment Center Attendants. Assist with opening and closing duties including setting up necessary supplies and tools, cleaning all equipment and areas, locking doors, etc. and facilitate positive guest experience with the in-room refreshment center. Inventory refreshment center, in-room accessories and promotional materials and replace if required. Maintain the cleanliness and appearance of each refreshment center. Record sales using the computer system and restock bars as instructed. Maintain an awareness of products availability, product expiration dates, and inventory levels to prevent stock-out situations. Use computer and software programs to assign guest rooms to all attendants and follow up to confirm that all attendants&rsquo; notes are relayed to management. Prepare a listing of rooms to inventory each day, prepare a restocking cart, and push the cart to the floors where rooms are ready to inventory. Place orders for products with suppliers in the event of an emergency. Respond to requests from guests and assign to the proper attendant. Communicate any issues regarding the refreshment center operation with hotel management. 
Serve as a departmental role model or mentor by working alongside employees to perform technical or functional job duties. Assist management in establishing and communicating goals, performance expectations, timetables and deadlines for shift or departmental operations to hourly employees and ensure that they are understood. Ensure staff is working together as a team to ensure optimum service to guests. Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications. Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards, anticipate and address guests&rsquo; service needs, and thank guests with genuine appreciation. Ensure adherence to quality expectations and standards. Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees. Speak with others using clear and professional language. Read and visually verify information in a variety of formats (e.g., small print). Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Move through narrow, confined, or elevated spaces as well as up and down stairs and/or service ramps. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested by Supervisors. 
PREFERRED QUALIFICATIONS
Education: High school diploma or G.E.D. equivalent.
Related Work Experience: At least 2 years of related work experience.
Supervisory Experience: No supervisory experience.
License or Certification: None 
</div><div></div>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
EDITION Hotels combine the visionary genius of boutique hotelier Ian Schrager, the service delivery of a world-class luxury hotel, and the global reach of Marriott International to create an entirely new experience in the world of hospitality. EDITION delivers the best of both worlds in a delicate balancing act &ndash; polish with personality, perfectionism with individualism, and comfort with charisma and charm. The brand targets sophisticated, knowledgeable consumers who understand quality, originality, design, and service excellence, but who want it without limitations &ndash; breaking the bounds of convention and demanding an attitude and a feeling wrapped in a package that showcases the exceptional. 
<div>
 
But to create this magical experience, we need you. We are looking for outgoing, authentically amazing people who are looking for a place to work that inspires them, challenges them and makes them proud to come to work. A place where service comes from the heart, not from a handbook. A place that delivers a never-ending theatrical performance that continuously delights and enchants each and every one of our guests.</div><div>
 
We invite you to join us today. In joining EDITION, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</div></div></div>

Minibar Attendant - The Abu Dhabi EDITION

Zone Parking Solutions L.L.C

Job descriptionWe are looking for candidates to work as Customer Service Representative / Car Park Attendant position on one of our prestigious car park locations in Abu Dhabi.Key Responsibilities:<ul><li>To liaise with members of the public and give advice on the car park facilities and any parking issues in a courteous manner, ensuring that our customer care policy is always adhered to.</li><li>Responsible for accepting all types of payments Cash, Debit or Credit cards.</li><li>To handle the membership, invoicing, and call centre related jobs in the car park.</li></ul>Qualifications:<ul><li>Good English Communication skills and customer service are required.</li><li>Sending Emails and answering phone calls for inquiries experience.</li><li>Minimum 1 year of Customer service experience (required)</li></ul>What We Offer:<ul><li>Salary: AED 2,400.00 + Visa and medical insurance provided.</li></ul>Job Type: Full-timeLocation:<ul><li>Abu Dhabi (Preferred)</li></ul>

Car Park Attendant

Four Seasons

<div>About Four Seasons:
Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.
 
 
At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.
About the location:
In a vibrant urban community right on the water, Four Seasons Hotel Abu Dhabi at Al Maryah Island welcomes guests with bright, open spaces, embracing expansive views of the city skyline and the sparkling waves of the Arabian Gulf. On dynamic, upscale Al Maryah Island &ndash; Abu Dhabi&rsquo;s business and lifestyle destination &ndash; Four Seasons is located within a 34-storey glass tower, both high-tech and environmentally advanced. Sophisticated new concepts throughout the Hotel define Four Seasons as Abu Dhabi&rsquo;s most exciting waterfront location. Blending urban chic and understated luxury, we offer 200 light-filled accommodations, including 38 suites &ndash; all with water views. With six creative restaurants and lounges, this is Al Maryah Island&rsquo;s premier location for stylish entertaining. Every moment is elevated by thoughtful Four Seasons service, anticipating each guest&rsquo;s unique personal needs &ndash; whether the goal is relaxing on vacation or staying efficient for business.
About the role
 
The Director of Catering and Conference Services will oversee all aspects of a profit and service driven Catering Sales Department.
What you will do
Main Duties/Description:
1. To oversee all aspects of a profit and service driven Catering and Conference Services Department.
2. Supervision of the conference services, catering sales and administrative staff in their day-to-day roles. Including maintaining and monitoring the accuracy and effectiveness of all written communications. These include but are not limited to: Banquet Event Orders, Resumes, Daily Events Report, Golden Sales &amp; Catering Input Standards, and Guest at Leisure Reports.
3. Review for accuracy and assign to the Conference Services Managers all booking turnovers from the Sales Department.
4. Prepare with analysis the Catering and Conference Services weekly 3-Month financial forecast, month end financial summaries, and contribute to the annual Marketing Plan and Budget.
5. The ability to assist in developing and executing projects for assigned market areas to increase catering activity, volume and profit.
6. Act as the liaison for all vendor/supplier related clients&rsquo; needs, (i.e. Audio Visual, Florists, Entertainment, Transportation, DMC, and Off-site Locations etc.).
7. Complete periodic audits of the Account and Booking Data in Golden Sales &amp; Catering to include but not exclusive to Conflict Report, Account Traces, Post Conference Reports.
8. Evaluate current sales practices and make recommendations to maximize the profitability of the Catering and Conference Services resources.
9. Oversee the quarterly administration and seek new ways to motivate and maximize revenues with the Catering and Conference Services Incentive plans.
10. Finalize the requirements of personally booked or assigned Catering and Conference Services bookings while maximizing revenue potential through up selling and ensuring effective communication both written (Resumes, BEO, Daily Reports) and personal contact with all departments for the success of the event. Ensure accuracy of Banquet Checks and provide bill review on completion of program or event.
11. Supervise the execution of banquet events. Review all function space with banquet manager and when necessary head house attendant. Ensure satisfaction of client at the outset of all events. Make timely and impromptu decisions, which balance client&rsquo;s needs with the financial, safety and staffing goals of the hotel.
12. Find solutions to the inevitable challenges and glitches that arise while groups are on property and keep Commercial Director and Planning Committee promptly and fully informed of all problems or unusual matters so prompt corrective action can be taken where appropriate.
13. Maintain knowledge of hotel facilities, capacities and dimensions of meeting space and basic operational needs of all operating departments.
14. Plan and/or attend and/or participate in meetings with hotel staff and clients, including but not exclusive to: Morning Operations Briefing, Morning CS Briefing, Resume Meeting, Banquet Event Order Meeting, Sales Meeting, Pre-Convention Meetings, Bi-Monthly Board of Operations, Planning Visits, and Menu Tastings.
15. Conduct performance evaluations and mentor Conference Service Managers, and Administrative Assistants to develop and prepare Managers and Staff for future promotion and possible transfer within Four Seasons. Facilitate and monitor training, recommend the hiring, terminating, or disciplining of any Catering or Conference Services employee.
16. Respond according to the crisis management plan to any resort emergency or safety situation.
17. Comply with Four Seasons standards for sales and marketing (commercial), while working harmoniously and professionally with co-workers and planning committee.
18. Comply with Four Seasons Category One and Two Work Rules and Standards of Conduct as set forth in EmPact.
19. Assist with all inquiries within the sales, marketing and catering department, including assistance with high telephone volume and walk-in site inspections.
20. Maintain an active and visible role in the local business and social community to generate new business, recruit future employees and managers, and support the public relations efforts of the resort.
21. Periodically host and ensure maximum effectiveness of Banquet Event Order Meetings, and Resume meetings.
22. Perform other tasks or projects as assigned by hotel management.
23. Proven interpersonal skills with a track record of successful client interactions.
24. Ability to work long and irregular hours, weekends, and evenings.
25. Able to negotiate, organize, delegate &amp; work under pressure
26. Basic knowledge of audio-visual equipment, telecommunication technology etc.
27. Knowledge of Golden Sales &amp; Catering Software. 
 
Standard Duties:
1. To provide a friendly and professional service that always exceeds guests&rsquo; expectations.
2. To ensure you read the hotel's employee handbook and have an understanding of and adhere to the hotel's rules and regulations and in particular, the policies and procedures relating to Fire, Hygiene, Health and Safety.
3. To undertake other duties and responsibilities which, while outside the normal routine, are within the overall scope of the position.
4. To report for duty punctually wearing professional attire. To maintain a high standard of personal appearance and hygiene and adhere to the hotel and department personal appearance standards.
5. To comply with local legislation as required.
6. To maintain good working relationships with your colleagues and all other departments through working by The Golden Rule.
7. To respond to any changes in the division as dictated by the needs of the industry, company or hotel.
8. To be flexible and extend job duties to carry out any other reasonable duties and responsibilities within the job capability as assigned, including redeployment to alternative departments/areas if required, to meet business demands and guest service needs.
9. Conduct and attend training sessions as outlined.
10. Perform other tasks or projects as assigned by the Commercial Director or Assistant Director of Food &amp; Beverage.
<div>What you bring
 
<ul><li>A minimum of 2&ndash;3 years&rsquo; experience in a similar role within a luxury brand, preferably with strong knowledge of the UAE market
</li></ul></div><ul><li>Knowledge of Catering Sales operations, hygiene standards, and cost control procedures
</li></ul><ul><li>Strong leadership, organizational, and financial management skills.
</li></ul><ul><li>Excellent communication, interpersonal, and guest service skills
</li></ul><ul><li>Ability to work in a fast-paced environment and as part of a team
</li></ul><ul><li>Proficient in English (speaking, reading, writing); Arabic language is a plus 
</li></ul><div> 
What we offer:
 
<ul><li>Competitive Salary, wages, and a comprehensive benefits package
</li><li>Excellent Training and Development opportunities
</li><li>Employee Discount for stays at any Four Seasons worldwide
</li><li>Complimentary Laundry/Dry Cleaning for Business Attire
</li><li>Complimentary Employee Meals
</li></ul></div><ul><li>and so much more!
</li></ul>Schedule &amp; Hours:
<ul><li>This is a full-time role</li></ul></div>

Director of Catering and Conference Services

<div>Guest Service Agent - Housekeeping (Full-Time) (Emiratis Only) - Conrad Abu Dhabi
A Guest Service Agent accepts, delivers and responds to guest and management messages, enquiries and emergencies and uses their knowledge of the hotel facilities, services, and the local vicinity to quickly respond to the customer. 
What will I be doing?
As a Guest Service Agent in Housekeeping, you will make sure that our Guests experience a clean, comfortable, and welcoming environment. Your role directly impacts Guest satisfaction and contributes to the overall exceptional experience of every stay.
Key Responsibilities<ul><li>
Respond promptly and efficiently to Guest requests, inquiries, and complaints related to housekeeping services.</li><li>
Coordinate with the Housekeeping team to ensure Guest rooms, public areas, and back-of-house areas are maintained to the highest standards.</li><li>
Communicate relevant Guest feedback to the Housekeeping Supervisor and other departments as needed.</li><li>
Demonstrate a consistently high level of customer service and professionalism.</li><li>
Attend training sessions to maintain and improve knowledge of housekeeping procedures and hotel services.</li><li>
Ensure compliance with hotel security, fire, and health and safety regulations.</li><li>
Follow brand standards and operational policies when handling front-of-house systems, equipment, and supplies.</li><li>
Assist other departments as needed to support overall hotel operations.</li></ul>
What are we looking for?
Guest Service Agents serving Hilton brands are always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:<ul><li>
Previous experience in a customer-focused industry</li><li>
Positive attitude and good communication skills</li><li>
Commitment to delivering a high level of customer service</li><li>
Excellent grooming standards</li><li>
Calm, efficient, and organized with great attention to detail</li><li>
Ability to multi-task while maintaining a positive attitude when working with a Guest</li><li>
Professional manner with an emphasis on hospitality and guest service</li><li>
Ability to work on your own and as part of a team</li><li>
Competent level of IT proficiency</li></ul>
It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:<ul><li>
Previous experience in cash handling</li><li>
Experience in the hotel, leisure, and/or entertainment sectors</li><li>
Conflict resolution experience 
What will it be like to work for Hilton? 
</li></ul>Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For over a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision &ldquo;to fill the earth with the light and warmth of hospitality&rdquo; unites us as a team to create remarkable hospitality experiences around the world every day. And our amazing Team Members are at the heart of it all!</div>

Guest Service Agent - Housekeeping (Full-Time) (Emiratis Only) - Conrad Abu Dhabi

Explore 606+ Guest service attendant in Abu Dhabi this March. Find roles across top companies and apply now to boost your career.