assistant housekeeping manager Jobs in Doha

assistant housekeeping manager

front desk agent

housekeeping manager

operations manager

guest experience expert

guest service manager

Supreme Committee for Delivery & Legacy

<div>
 
 
 
 Freelancer contract based in QATAR (Local organizing Committee Role)
 
 
 
 
 
 
 
 
 
 Contract Duration: Until December.
 
 
 
 
 
 
 
 
 
 Availability: Immediate joiners only
 
 
 
 
 
 
 
 
 
 Responsibilities
 
 
 
 <ul>
 <li>
 Previous work experience in the international event industry, at Guest operations field of sports. business, preferably with knowledge of the needs of Guest operation.
 </li>
 <li>
 Operational planning and implementation for the stadiums: strategically plan and execute V/VIP services, protocol, and guest operations within the stadiums hosting the event.
 </li>
 <li>
 Supervision of V/VIP Areas within the stadiums: oversee the setup and maintenance of V/VIP areas to meet the highest quality standards in the stadiums.
 </li>
 <li>
 Staff training for the stadiums V/VIP Operations: prepare and conduct comprehensive training programs for LOC GOP staff, volunteers and hosts/ess specific to V/VIP operations within the stadium settings.
 </li>
 <li>
 Match day operations at the stadiums: manage all operational responsibilities on match days, ensuring seamless V/VIP services and compliance with event policies and procedures at the stadiums.
 </li>
 <li>
 Event analysis and reporting: collecting guest feedback to enhance V/VIP experience and improve services within the stadiums during the event. Post event reporting and debriefings with the team.
 </li>
 <li>
 Resources management: efficiently manage resources and requirements submissions to LOC Stakeholders ensuring budgets to meet financial objectives for V/VIP operations in the stadiums.
 </li>
 <li>
 Perform additional tasks assigned by the line Manager/ Director to ensure the overall success of the event within the stadiums.
 </li>
 <li>
 
 Priority to people that have experience in previous experience in Qatar (FAC, FWC, AFC etc) and/or strong Guset operation experience.
 
 </li>
 </ul>
 
 
 
 
 
 
 Qualifications and Preferred Skills:
 
 
 
 
 
 
 <ul>
 <li>
 Proven experience in roles focused on customer service or guest operations, preferably within the sports or events industry.
 </li>
 <li>
 Experience in planning and executing events, including logistics, vendor coordination, and on-site management.
 </li>
 <li>
 Demonstrated success in managing interactions with Governmental entities/Stakeholders and a track record of delivering on Guest Management initiatives.
 </li>
 <li>
 Experience in collaborating with multiple stakeholders in a complex, high-profile event setting.
 </li>
 </ul>
 
 
 
 
 
 
 Skills:
 
 
 
 
 
 
 <ul>
 <li>
 Strong language skills (both English / Arabic) to ensure clear communication and exceptional guest engagement in V/VIP areas during match days.
 </li>
 <li>
 A deep commitment to providing excellent service and resolving guest issues promptly and professionally.
 </li>
 <li>
 Strong organizational abilities to manage multiple tasks, schedules, and resources efficiently.
 </li>
 <li>
 Exceptional attention to detail and problem-solving abilities.
 </li>
 <li>
 Experience in collaborating with multiple stakeholders in a complex, high-profile event setting.
 </li>
 </ul>
 
 
</div>

Guest Operations Venue Manager

IHG Hotels & Resorts

<div>
 
 About Us
 
 
 
 As the world's largest family of luxury hotels, we all take great pride in being genuine ambassadors of the InterContinental&reg; brand.
 
 
 Shaped by decades of international know-how and local insights, our passion for luxury travel spans cultures and customs. Inspiring us to create warm and sophisticated experiences for those seeking a richer perspective on the world. Each of our hotels cultivates a distinctive style and ambience where we embrace every opportunity to give our guests a personal and enriching experience.
 
 
 If you'd like to embrace a wider world of experiences and opportunities, we'd like to welcome you to the world's most international luxury hotel brand.
 
 
 Towering over the city center, our luxury Doha hotel is one of the tallest in Qatar. You&rsquo;ll find us in the exclusive West Bay area, close to the city&rsquo;s Doha Exhibition and Convention Centre, government offices, and corporate headquarters. Our spacious rooms and suites have panoramic city and sea views, while award-winning restaurants, state-of-the-art meeting venues, easy access to local highlights, health, and fitness club, and a rooftop pool, and ensure a memorable stay.
 
 
 Situated in an exclusive location, minutes from downtown Doha and major government and corporate offices and within minutes to the Doha Exhibition and Convention Centre, City Center Mall, and Doha Golf Club, our properties offer distinctive surroundings which will forever redefine luxury.
 
 
 
 What&rsquo;s the job?
 
 
 
 As a
 
 Guest Relations Manager
 
 you are responsible to provide professional and customer focused service to our guests, ensuring their stay will become a memorable experience.
 
 Promote the desired work culture by living the 5 winning ways value &ndash;
 
 
 
 Do the Right thing, Show we care, Aim Higher, Celebrate Difference, Work better together.
 
 
 
 
 
 Your day-to-day
 
 
 
 <ul>
 <li>
 Maintain effective communication with all related departments to ensure a smooth service delivery
 </li>
 <li>
 Extend personal service and attention to all guests, with particular emphasis to Club Lounge and VIP guests
 </li>
 <li>
 Develop the reputation, customer loyalty and market standing of the hotel by providing a high level of customer care, assistance and recognition
 </li>
 <li>
 Ensure that the correct arrival, check-in procedures and escorting of all guests to rooms are applied
 </li>
 <li>
 Ensure that on the day subsequent to arrival and day prior to departure, all guests identified as VIP&rsquo;s, are contacted by Guest Relation Manager and or a member of the Guest Relations Team
 </li>
 <li>
 Maintain a systematic recognition program policy in line with VIP categories to ensure that the relevant room treatments etc. are extended in line with status
 </li>
 <li>
 Check all VIP rooms with treatments prior to arrival times to ensure that the correct treatments and housekeeping standards are as per InterContinental Standards.
 
 
 </li>
 </ul>
 
 What We Need From You :
 
 
 
 Ideally, you'll have some or all of the following competencies and experience we're looking for :
 
 
 <ul>
 <li>
 Similar experience in a luxury hotel
 </li>
 <li>
 Experience in effective learning and development methods
 </li>
 <li>
 Ability to work in a fast-paced and diverse work environment
 </li>
 <li>
 Strong interpersonal skills and excellent command of written and spoken English
 </li>
 <li>
 Additional language is an added advantage
 </li>
 <li>
 Strong organizational skills
 </li>
 <li>
 Result-oriented and self-motivated along with a positive attitude
 
 
 </li>
 </ul>
 
 What We Offer :
 
 
 
 We&rsquo;ll reward all your hard work with a competitive salary and benefits.
 
 
 Join us and you&rsquo;ll become part of the global IHG family &ndash; and like all families, all our individual team members share some winning characteristics. As a team, we work better together &ndash; we trust and support each other, we do the right thing and we welcome different perspectives. You need to show us you care: that you notice the little things that make a difference to guests as well as always looking for ways to improve - visit www.careers.ihg.com to find out more about us.
 
 
 So go on - show us how your passion and personality are the perfect fit to deliver memorable experiences to our guests.
 
 
 Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.
</div>

Guest Relations Manager

Chedi Hospitality

<div>
 
 C. Job Qualifications
 
 
 
 A high school diploma or equivalent is required. Additional education in hospitality or a related field is a plus.
 
 
 <ul>
 <li>
 Excellent communication and interpersonal skills.
 </li>
 <li>
 Ability to handle stressful situations with composure.
 </li>
 <li>
 Strong organizational and multitasking abilities.
 </li>
 <li>
 Familiarity with hotel management software.
 
 
 </li>
 </ul>
 
 Responsibilities
 
 
 
 
 Administration
 
 
 
 &rsaquo; Directs and coordinates all marketing activities and to communicate these activities throughout the hotel.
 
 
 &rsaquo; Maintains the Daily Log Book.
 
 
 &rsaquo; Reports "Lost and Found" items.
 
 
 
 Customer Service
 
 
 
 &rsaquo; Delivers the brand promise and provide exceptional guest service at all times.
 
 
 &rsaquo; Provides excellent service to internal customers as appropriate.
 
 
 &rsaquo; Be familiar with the hotel's products and services and policies.
 
 
 &rsaquo; Handles all guest and internal customer complaints and inquiries in a courteous and efficient manner, following through to make sure problems are resolved satisfactorily.
 
 
 &rsaquo; Maintains positive guest and colleague interactions with good working relationships.
 
 
 &rsaquo; Personally and frequently verifies that guests are receiving the best possible service during check-in and check-out.
 
 
 &rsaquo; Ensures that guest history records are accurately maintained and all repeat guests are pre-registered.
 
 
 
 Operational
 
 
 
 &rsaquo; Meets and greets all guests and assists with registrations.
 
 
 &rsaquo; Ensures the strict control of room keys.
 
 
 &rsaquo; Ensures that all company minimum brand standards have been implemented, and that optional brand standards have been implemented where appropriate.
 
 
 &rsaquo; Responds to the results of the Consumer Audit and ensures that the relevant changes are implemented.
 
 
 &rsaquo; Prepares welcome cards and keys for arrival FIT guests.
 
 
 &rsaquo; Ensures accurate knowledge of hotels and the tourism in Singapore.
 
 
 &rsaquo; Reports "Lost and Found" items.
 
 
 &rsaquo; Works closely with other Front Office personnel in a supportive and flexible manner, focusing on the overall success of the hotel and the satisfaction of hotel guests.
 
 
 &rsaquo; Supports and embraces the spirit of "We work through Teams".
 
 
 &rsaquo; Verifies arrival and departure details and arranges luggage handling and transportation and other services requested by guests.
 
 
 &rsaquo; Ensures an understanding on the sequence of duties related to Royal Family visits. Accords protocol with Royal Family visits.
 
 
 
 Personnel
 
 
 
 &rsaquo; Supports the implementation of The People Philosophy, demonstrating and reinforcing GHM's Values and Culture Characteristics.
 
 
 
 Other Duties
 
 
 
 &rsaquo; Ensures high standards of personal presentation and grooming.
 
 
 &rsaquo; Exercises responsible behavior at all times and positively representing the hotel.
 
 
 &rsaquo; Responds to changes in the Rooms function as dictated by the industry, company and hotel.
 
 
 &rsaquo; Reads the hotel's Employee Handbook and have an understanding of and adhere to the hotel's rules and regulations and in particular, the policies and procedures relating to fire, hygiene, health and safety.
 
 
 &rsaquo; Attends training sessions and meetings as and when required.
 
 
 &rsaquo; Carries out any other reasonable duties and responsibilities as assigned.
</div>

Front Desk Agent

Inspire Management Training Center

We are seeking an elegant, service-oriented In-Villa Dining Assistant Manager (Female) to join a prestigious luxury hotel group in Saudi Arabia. The ideal candidate will have proven experience in luxury international hotel brands, exceptional communication skills, and a passion for delivering personalized and discreet in-villa dining experiences to VIP guests.Key Responsibilities:<ul><li>Oversee daily operations of the in-villa dining department, ensuring exceptional guest satisfaction and service standards.</li><li>Coordinate and supervise staff to deliver timely, efficient, and personalized dining experiences in guest villas.</li><li>Manage service logistics, including order accuracy, presentation, and delivery.</li><li>Collaborate with culinary, housekeeping, and guest relations teams to ensure seamless service.</li><li>Train and motivate team members to uphold five-star hospitality standards and attention to detail.</li><li>Handle guest requests, complaints, and special dining arrangements with professionalism and discretion.</li><li>Maintain proper hygiene, cleanliness, and safety standards in all service areas.</li><li>Monitor inventory, control costs, and ensure compliance with operational policies.</li><li>Support the In-Villa Dining Manager in administrative and operational duties.</li></ul>Qualifications, Experience, and Skills:<ul><li>Bachelor&rsquo;s degree or diploma in Hospitality Management or a related field.</li><li>Minimum 2-3 years of experience as an In-Villa Dining Assistant Manager or in a comparable role within luxury 5-star hotel properties.</li><li>Strong knowledge of F&amp;B service standards, fine dining etiquette, and guest relations.</li><li>Fluent in English and Russian are required. </li><li>Excellent leadership, interpersonal, and organizational skills.</li><li>Professional appearance, confident communication, and guest-focused mindset.</li><li>Ability to manage a multicultural team and handle high-pressure situations gracefully.</li></ul>Benefits:<ul><li>Competitive salary and allowances</li><li>Food, accommodation, and transportation provided</li><li>Relocation assistance by the employer</li></ul>Job Types: Full-time, PermanentApplication Question(s):<ul><li>Are you willing to relocate to Saudi Arabia for this role?</li></ul>Education:<ul><li>Diploma (Preferred)</li></ul>Experience:<ul><li> In-Villa Dining Assistant Manager: 3 years (Required)</li></ul>Language:<ul><li>Russian and English (Required)</li></ul>

In-Villa Dining Assistant Manager (Female)

Moonlight Hospitality and Hotel Operation Management

Job Title: Front Office ManagerLocation: Doha, QatarCompany: Moonlight Hospitality and Hotel Operation ManagementEmployment Type: Full-TimeAbout the RoleWe are looking for an experienced and service-oriented Front Office Manager to lead our front office operations and ensure exceptional guest experiences. The ideal candidate will have a strong background in hospitality, excellent leadership skills, and the ability to maintain high service standards while managing the day-to-day activities of the front office team.Key Responsibilities<ul><li>Supervise and oversee all front office functions including reception, guest relations, reservations, and concierge services.</li><li>Ensure smooth daily operations, effective room allocation, and accurate guest billing.</li><li>Lead and motivate the front office team to deliver outstanding guest service at all times.</li><li>Handle guest complaints and requests promptly, professionally, and efficiently.</li><li>Coordinate with other hotel departments (Housekeeping, Maintenance, F&amp;B) to ensure seamless guest experiences.</li><li>Develop and implement front office procedures and service standards.</li><li>Monitor staff performance, conduct training, and ensure adherence to company policies.</li><li>Prepare daily reports, occupancy forecasts, and performance summaries for management review.</li><li>Support revenue management and upselling initiatives to maximize occupancy and profitability.</li><li>Maintain compliance with hotel brand standards and local regulations.</li></ul>Qualifications<ul><li>Bachelor&rsquo;s degree in Hospitality Management or a related field.</li><li>Minimum 3 years of front office experience, with at least 1 year in a supervisory or managerial role.</li><li>Strong knowledge of hotel front office operations, online booking platforms policies, PMS systems (Opera or equivalent), and reservation processes.</li><li>Excellent communication, leadership, and problem-solving skills.</li><li>High attention to detail and a passion for guest satisfaction.</li><li>Ability to manage a team in a fast-paced environment with professionalism and composure.</li><li>Fluency in English; knowledge of Arabic or other languages is an advantage.</li></ul>What We Offer<ul><li>Competitive salary and benefits package</li><li>Accommodation and meals (if applicable)</li><li>Health insurance and paid annual leave</li><li>Professional development and career advancement opportunities</li></ul>To Apply: Please send your updated CV and a brief cover letter explaining your experience and suitability for the role to maria@wonderpalace.com.qaJob Types: Full-time, Permanent

Front Office Manager

MA Group

Department: Food &amp; Beverage / EventsReports To: Banquet Manager or F&amp;B Manager&#11835;Job Summary:The Banquet Supervisor is responsible for overseeing all aspects of banquet operations, including setup, service, and breakdown of events. This role ensures that every event runs smoothly, maintains high service standards, and provides an exceptional guest experience. The supervisor coordinates with kitchen, service, and event planning teams to guarantee seamless execution of all banquet functions.&#11835;Key Responsibilities:<ul><li>Supervise and coordinate all banquet setup and service activities according to event orders (BEOs).</li><li>Ensure timely preparation, organization, and cleanliness of banquet halls before and after each event.</li><li>Lead and motivate the banquet team to deliver exceptional service standards.</li><li>Assign duties and responsibilities to banquet staff and ensure proper staffing levels for each event.</li><li>Coordinate closely with the kitchen and catering teams for timely food service and presentation.</li><li>Conduct pre-event briefings to communicate event details, guest expectations, and service standards.</li><li>Ensure compliance with hygiene, safety, and sanitation standards.</li><li>Monitor guest satisfaction and handle any service issues promptly and professionally.</li><li>Maintain accurate records of inventory, equipment, and supplies used during events.</li><li>Support in training and onboarding new banquet team members.</li><li>Assist in cost control, minimizing wastage, and maintaining operational efficiency.</li><li>Communicate effectively with management and event planners regarding event updates or changes.</li></ul>Job Type: Full-timePay: QAR2,500.00 - QAR3,000.00 per month

Banquet Supervisor

Katara Club

ROLE OBJECTIVEThe Spa &amp; Salon Assistant supports the daily operations of Katara Club&rsquo;s exclusive wellness and beauty facilities, ensuring that every guest receives an unparalleled experience of relaxation, rejuvenation, and personalized care. The role combines administrative, operational, and guest service responsibilities to uphold the Club&rsquo;s commitment to excellence and discretion.Guest Experience<ul><li>Assist guests with inquiries regarding treatments, services, and product recommendations.</li><li>Coordinate appointment bookings and service schedules through the spa management system.</li><li>Anticipate guest needs and deliver proactive, personalized service that reflects Katara Club&rsquo;s hospitality standards.</li><li>Handle guest feedback and concerns with tact, professionalism, and prompt resolution.</li></ul>Operational Excellence<ul><li>Support the Spa &amp; Salon Manager in overseeing day-to-day activities to ensure seamless operations.</li><li>Ensure treatment rooms, salon stations, and common areas are immaculately prepared, sanitized, and stocked before and after each appointment.</li><li>Assist in the execution of daily opening and closing procedures.</li><li>Monitor service flow to optimize therapist and stylist schedules for efficiency and guest satisfaction.</li></ul>Administrative Support<ul><li>Maintain accurate booking, billing, and client records in the reservation system.</li><li>Assist with preparation of daily, weekly, and monthly operational reports.</li><li>Manage inventory of products, towels, and amenities; monitor stock levels and coordinate with purchasing.</li><li>Support payroll, attendance, and internal communication processes for spa and salon staff.</li></ul>Sales &amp; Brand Promotion<ul><li>Promote spa and salon treatments, memberships, and retail products in line with Katara Club&rsquo;s brand image.</li><li>Assist in organizing special promotions, seasonal campaigns, and member events.</li><li>Ensure all displays, merchandising, and promotional materials meet brand presentation standards.</li><li>Contribute to revenue targets through effective product knowledge and service upselling.</li></ul>Team Collaboration<ul><li>Coordinate effectively with therapists, stylists, and reception to ensure smooth guest flow and high-quality service delivery.</li><li>Participate in training sessions, product briefings, and team meetings.</li><li>Uphold the Club&rsquo;s values of luxury, confidentiality, and member-first excellence in all interactions.</li></ul>Job Type: Full-timePay: From QAR1.00 per month

Spa and Salon Supervisor

Explore 1718+ Guest service manager in Doha this November. Find roles across top companies and apply now to boost your career.