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housekeeping manager

Inspire Management Training Center

A highly organized and experienced Housekeeping Manager is required to lead the housekeeping department in a luxury hospitality environment. The role is responsible for maintaining the highest standards of cleanliness, hygiene, and presentation across guest rooms, public areas, and back-of-house spaces while managing and developing a high-performing team.Key Responsibilities<ul><li>Oversee and manage all daily housekeeping operations, ensuring exceptional cleanliness and presentation standards.</li><li>Develop, implement, and maintain housekeeping policies, procedures, and quality standards in line with luxury hospitality requirements.</li><li>Supervise, train, mentor, and evaluate housekeeping staff to ensure optimal performance and professional development.</li><li>Conduct regular inspections of guest rooms, public areas, and back-of-house spaces to uphold luxury standards.</li><li>Manage staffing schedules, inventory, and procurement of cleaning supplies and equipment.</li><li>Respond promptly to guest feedback, requests, and complaints, ensuring high levels of guest satisfaction.</li><li>Coordinate with maintenance and other hotel departments to ensure timely resolution of issues.</li><li>Monitor departmental budgets, labor costs, and resource utilization to achieve operational efficiency.</li><li>Ensure strict adherence to Health &amp; Safety regulations and housekeeping compliance standards.</li><li>Prepare reports on departmental performance, staff productivity, and operational metrics.</li></ul>Requirements<ul><li>Minimum 5&ndash;7 years of progressive housekeeping experience in luxury hotels or resorts, with at least 2 years in a supervisory or managerial role.</li><li>Strong knowledge of housekeeping operations, procedures, and five-star luxury service standards.</li><li>Excellent leadership, communication, and organizational skills.</li><li>Strong attention to detail and a commitment to delivering exceptional guest experiences.</li><li>Ability to manage budgets, resources, and large teams effectively.</li><li>Flexible and adaptable to work in a fast-paced, dynamic environment with varying shifts.</li></ul>Job Type: Full-timeExperience:<ul><li>Housekeeping Manager in a Luxury Hotel: 5 years (Preferred)</li></ul>Location:<ul><li>Doha (Required)</li></ul>

Housekeeping Manager (Luxury Hospitality)

Raffles Hotels & Resorts

<div>
 
 Company Description
 
 
 
 #BeLimitless
 
 
 We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor&rsquo;s limitless possibilities.
 
 
 By joining an Accor brand, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality.
 
 
 Do what you love; care for the world; dare to challenge the status quo! #BELIMITLESS
 
 
 
 Job Description
 
 
 
 
 Key Responsibilities:
 
 
 
 <ul>
 <li>
 Works independent and liaises with shared services teams on a daily basis when applicable. Attending of daily operational briefings and meetings.
 </li>
 <li>
 Manage rotational or periodic cleaning programs and regular inspections of suites, rooms and adjoining public areas.
 </li>
 <li>
 Check suites after supervisor and attendant and provide performance feedback and corrections to ensure all standards are met. This spot check may either be following a routine check out suite cleaning, in house guest suite cleaning or turn down service.
 </li>
 <li>
 Ensures that VIP arrivals and in-house requirements are dealt with, including final VIP suite inspection and amenity check.
 </li>
 <li>
 Liaise with Front Office for special requests.
 </li>
 <li>
 Maximize suite inspection productivity to enhance high standards of cleanliness and minimize outstanding defects and repairs.
 </li>
 <li>
 Issue a weekly action item list with outstanding defects and cleanliness matters for faster follow up by respective departments.
 </li>
 <li>
 Ensure clean, safe and pleasing environment for guests within suites and adjoining public areas.
 </li>
 <li>
 Escalate, establish with the assistant Director HK, implement and monitor the maintenance and repair program of guest suites and adjoining public areas. Ensure that repair requests are being processed and monitor response times. This includes the daily monitoring of suites as those have to be kept to a minimum.
 </li>
 <li>
 Follow and escalate energy conservation procedures for guest suites and public areas in conjunction with Chief Engineer.
 </li>
 <li>
 Liaise to monitor and control inventories, consumption and wastage of equipment, guest supplies, cleaning supplies and linen supplies. Anticipate revenue/cost problems within areas of responsibility.
 </li>
 <li>
 Recommend the timely replacement of guest suite and public area supplies and equipment.
 </li>
 <li>
 Assist the Assistant Director of Rooms in the annual budget preparations.
 </li>
 <li>
 Maintains a positive, cooperative work environment between/with all related departments and management. Leads by example.
 </li>
 <li>
 Assist in training of team members pertaining to equipment handling, cleaning techniques and chemical use.
 </li>
 <li>
 Maintain close liaison with all departments to have a good understanding of other departments&rsquo; operational flows.
 </li>
 <li>
 Personally, demonstrate a commitment to guest service by responding promptly to any guest needs with an interest and concern in satisfying every guest and internal customer.
 </li>
 <li>
 Anticipate guest needs, respond promptly and acknowledge all guest, maintain positive guest relations and ensure guest satisfaction at all times.
 </li>
 <li>
 Propose and initiate new services and products for our guests when approved.
 </li>
 <li>
 Keep informed of new techniques and trend all time.
 </li>
 <li>
 Develop and demonstrate his/her creativity at all time.
 </li>
 <li>
 Respect the privacy of personal guests&rsquo; information.
 </li>
 <li>
 Share experience and best practice.
 </li>
 <li>
 Never request favors/tips from guest.
 </li>
 <li>
 Perform any other reasonable duties as required by the department head from time to time.
 
 
 </li>
 </ul>
 
 Qualifications
 
 
 
 
 Qualifications:
 
 
 
 <ul>
 <li>
 Postgraduate qualification in Hotel Management with a diploma or equivalent certification.
 </li>
 <li>
 Minimum 4 years of experience in a similar role.
 </li>
 <li>
 Strong proficiency in Microsoft Office, particularly Excel and Word, with good computer and account skills.
 </li>
 <li>
 Sound knowledge of business practices, people management, and hotel standards (FLHSS, Raffles &amp; Fairmont values).
 </li>
 <li>
 Excellent English communication skills, professional appearance, and positive attitude.
 </li>
 <li>
 Strong management, multitasking, and teamwork abilities in a fast-paced environment.
 </li>
 <li>
 Knowledge of floral decoration, materials, fabrics, flooring, and current trends/techniques.
 </li>
 <li>
 Ability to interact with guests respectfully and efficiently, with strong attention to safety.
 </li>
 <li>
 Physically able to work across hotel areas, use office equipment, and respond to visual and auditory cues.
 </li>
 </ul>
</div>

Assistant Housekeeping Manager

Wyndham Hotels & Resorts EMEA

<div>
 
 Summary
 
 
 
 The Executive Housekeeper, reporting directly to the General Manager, is responsible for the hotel&rsquo;s commercial, quality and people performance in Housekeeping department. The incumbent will combine strategic thought and planning which will enhance the growth and profitability of the department.
 
 
 The Executive Housekeeper will ensure to deliver the following business objectives subject to the budget and annual targets: departmental cost, guest satisfaction score (OSAT), quality audit score (QA), employee engagement and departmental Health &amp; Safety audit compliance.
 
 
 
 Key Responsibilities
 
 
 
 <ul>
 <li>
 Ensures the highest possible standard of cleanliness and standards of all guest rooms and public areas.
 </li>
 <li>
 Ensured 100% compliance with brand standards.
 </li>
 <li>
 Managing the payroll, linen and other departmental costs in accordance of business demand and departmental budget.
 </li>
 <li>
 Carries out monthly linen inventory.
 </li>
 <li>
 Continuously evolve / improve departmental SOPs and productivity of the department.
 </li>
 <li>
 Schedule&rsquo;s routine inspections of all housekeeping areas (rooms and public) by/with the Assistant Executive Housekeeper and Housekeeping Supervisors to ensure that the furnishing, facilities and equipment are clean and in good repair.
 </li>
 <li>
 Supervises outside contractors to ensure contractual compliance.
 </li>
 <li>
 Ensures service standards are consistently reviewed and monitored, and in compliance with Wyndham brand standards and 3rd party inspection standards.
 </li>
 <li>
 Ensures departmental health and safety compliance.
 </li>
 <li>
 Maintains appropriate standards for dress, hygiene, uniforms, appearance, and conduct of housekeeping team members.
 </li>
 <li>
 Is responsible for all flower arrangements placed in the public areas and rooms.
 </li>
 <li>
 Ensures that all daily VIP rooms, special request rooms long stay guest for arrivals are inspected personally.
 </li>
 <li>
 Implementing assigned task during emergencies such as fire, power failure and natural disaster.
 </li>
 <li>
 Liaises with the hotels contracted company for pest control to ensure that an effective program is instituted and supervised.
 </li>
 <li>
 Ensure all guests and internal stakeholders receive prompt and courteous service.
 </li>
 <li>
 Inspects guest and public areas on a regular basis to ensure that the furnishings, facilities, and equipment are clean and in good repair.
 </li>
 <li>
 Manages spring cleaning schedules and follow up on all machinery linked to Housekeeping/Laundry.
 </li>
 <li>
 Makes recommendations regarding the upkeep of furnishings, facilities, and equipment, ensuring they are clean and in good repair.
 </li>
 <li>
 Informs other departments of the housekeeping matters that concern them, particularly the Engineering, Front Office, and the Food and Beverage Department. Maintains open channels of communication with other Department Heads and the Operations Manager/Director of Operations/ Executive Assistant Manager/General Manager.
 </li>
 <li>
 Responsible for effective People leadership of the housekeeping team, involving recruitment and onboarding of new team members, driving team member engagement, coaching, training, continuous performance management (regular 1:1 conversations), and managing employee relations in conjunction with HR.
 </li>
 <li>
 To conduct or chair regular communication meetings with team(s) and actively participate in relevant business meetings to facilitate effective communication.
 </li>
 <li>
 Acting as a role model for the Count On me Service culture.
 
 
 </li>
 </ul>
 It is not the intent of this Job Description to cover all aspects of the position but to highlight the most important areas of responsibility.
 
 
 
 KEY COMPETENCIES
 
 
 
 Alongside with the fundamentals of the brand service culture, the incumbent will be required to demonstrate the below competencies:
 
 
 <ul>
 <li>
 Excellent communication
 </li>
 <li>
 Operations Management
 </li>
 <li>
 Leadership
 </li>
 <li>
 Business Acumen
 </li>
 <li>
 Exceptional service delivery
 </li>
 <li>
 Attention to detail
 </li>
 <li>
 Planning &amp; organisation
 </li>
 <li>
 Teamwork
 </li>
 <li>
 Ability to work in a multi-tasking and multi-cultural environment
 </li>
 <li>
 Self-motivation
 </li>
 <li>
 Flexibility
 
 
 </li>
 </ul>
 
 BACKGROUND
 
 
 
 <ul>
 <li>
 Minimum 1.5 years&rsquo; experience as an Assistant Housekeeper Manager/ Executive Housekeeper within a similar-sized hotel
 </li>
 <li>
 Experience from a international hotel brand is an advantage
 </li>
 <li>
 Proficiency in Opera Cloud
 </li>
 <li>
 Language requirement:&hellip;&hellip;..(Basic / conversational / professional / native)
 </li>
 <li>
 Eligibility to work in &hellip;&hellip;&hellip;&hellip;&hellip;(Country) (Unless visa sponsorship is offered)
 </li>
 <li>
 Diploma or vocational training in hospitality is an advantage
 </li>
 </ul>
</div>

Executive Housekeeper

Mandarin Oriental

<div>
 <ul>
 <li>
 Mandarin Oriental, Doha is looking for a Housekeeping Supervisor to join our housekeeping team.
 
 
 </li>
 </ul>
 Are you a master of craft? Do you thrive in a team that succeeds together, demonstrating integrity and respect while acting responsibly? Do you embrace a growth mindset? We invite you to become a fan of the exceptional.
 
 
 Mandarin Oriental is the award-winning owner and operator of some of the most luxurious hotels, resorts and residences located in prime destinations around the world, with a strong development pipeline. Increasingly recognized for creating some of the world&rsquo;s most sought-after properties, the Group provides legendary service inspired by Asian heritage whilst representing the very cutting-edge of luxury experiences.
 
 
 Mandarin Oriental, Doha is an intimate and stylish urban retreat, blending Qatari-influenced heritage with modern design. Located in the heart of Msheireb Downtown Doha, within walking distance to Souq Waqif, Museum of Islamic Art and a short distance to the business district, West Bay.
 
 
 
 About The Job
 
 
 
 Based at Mandarin Oriental, Doha within the Housekeeping Department in Doha, the Room Attendant is responsible for cleaning and maintaining the guest rooms assigned to the room attendant on a daily basis. To guarantee highest levels of cleanliness, hygiene and the highest quality in regard to Mandarin Oriental Standards. To maintain all areas of the hotel free of garbage, dirt, or any debris. The Room Attendant reports to the Assistant Housekeeping Manager.
 
 
 <ul>
 <li>
 As a Housekeeping Supervisor, you will be responsible for the following duties:
 </li>
 <li>
 Maintain company&rsquo;s image portraying a neat and tidy appearance and correct wearing of uniform, following strictly the hotels&rsquo; personal hygiene policy.
 </li>
 <li>
 Ensures key control procedures are maintained.
 </li>
 <li>
 Establish daily planning assignments for the day rooms assignments, turn-down attendants, evening cleaners and housemen.
 </li>
 <li>
 Check room&rsquo;s day service and turn-down service daily and completes the evening turn-down check lists periodically.
 </li>
 <li>
 Liaises closely with Front Office to be aware of late arrivals, early arrivals for the following day, VIP rooms and special requests.
 </li>
 <li>
 Gives feedback of employees work performance to the Housekeeping Manager
 </li>
 <li>
 Checks equipment and pantries at the end of the shift and ensures cleanliness and correct storage of guest supplies and cleaning supplies.
 </li>
 <li>
 Ensures that the handover given between morning and evening shift is correctly made and all instructions are given in the logbook.
 </li>
 <li>
 Coordinate frequently with the Order taker on the status of rooms on your floors. Inform Room Attendants immediately of check out rooms.
 </li>
 <li>
 Updates Room status and Guest discrepancies all the time and reports to F/O.
 </li>
 <li>
 At all times the services and the standards to be according to Welcome charter &amp; SOP of the Dept.
 </li>
 <li>
 Pantry Stock taken to be done and supplies requisition given on the prescribed day to maintain the par stock level.
 </li>
 <li>
 Assist with emergency procedures such as evacuation, fire and bomb threats.
 </li>
 <li>
 Perform any duty assigned by the housekeeping management team.
 </li>
 <li>
 Assists with inventories for linen if scheduled and requested by the Executive Housekeeper or the Housekeeping Managers.
 </li>
 <li>
 Reports and follows up all maintenance
 </li>
 <li>
 Performs turn down training with new and existing staff.
 </li>
 <li>
 Ensures that break times are followed by his/her staff.
 </li>
 <li>
 Physically checks all discrepancies as per discrepancy report.
 </li>
 <li>
 Report any guest complaints/comments to the Housekeeping Manager.
 </li>
 <li>
 Ensure that all staff under your supervision follows strictly the lost and found procedures.
 </li>
 <li>
 As Housekeeping Supervisor, we expect from you:
 </li>
 <li>
 Previous experience in the same role in a luxury hotel is preferred; resort experience will be a plus.
 </li>
 <li>
 In-depth knowledge of housekeeping operations, chemicals, linen handling, and machinery is essential.
 </li>
 <li>
 Must maintain a well-groomed and professional appearance at all times.
 </li>
 <li>
 Excellent command of written and spoken English.
 </li>
 <li>
 Possesses a pleasant personality with a positive attitude&mdash;energetic, friendly, adaptable, self-motivated, and capable of working independently.
 </li>
 <li>
 Our commitment to you
 </li>
 <li>
 Learning &amp; Development. Your success is our success. We craft unique learning and development programmes for various stages in your career so that you grow, continuously.
 </li>
 <li>
 MOstay. When you work as hard as our colleagues do, it&rsquo;s important to take time off. As a member of the #MOfamily, you can stay with us wherever you go in the world. The MOstay programme offers complimentary nights and additionally attractive rates on rooms for you and your loved ones.
 </li>
 <li>
 Heath &amp; Colleague Wellness. Finding the right work-life balance is important. Your wellbeing matters to us. A variety of health benefits and wellness programmes are offered to all our colleagues, globally.
 </li>
 <li>
 Retirement Plans. When you show commitment to us, we reciprocate. We offer different retirement plans depending on the length of your service and your role.
 </li>
 <li>
 If you are interested in joining our team apply today!
 </li>
 </ul>
</div>

Housekeeping - Supervisor

Hyatt Regency

<div>
 
 Organization- Hyatt Regency Doha
 
 
 
 
 Summary
 
 
 
 About Hyatt Regency Oryx Doha
 
 
 Welcome to Hyatt Regency! One of Hyatt's very first brands of hotels and resorts, Hyatt Regency brings people together and fosters connections at more than 175 Hyatt Regency hotels and resorts worldwide.
 
 
 The alluringly modern Hyatt Regency Oryx Doha is conveniently located close to Hamad International Airport and just a few minutes away from the heart of the city, the palm-fringed Corniche, National Museum of Qatar and Doha&rsquo;s business district. With its contemporary architecture and warm hospitality, the hotel creates the perfect ambience for business and leisure travelers through stress-free environment designed for productivity and peace of mind with the tools to stay connected and energized.
 
 
 About the role:
 
 
 We are looking for a passionate, energetic Assistant Manager - Housekeeping to join our team and assist in managing all functions related to the cleanliness of the hotel, including guest rooms, public areas, and back-of-house non-kitchen areas as well as the hotel linen and uniforms.
 
 
 
 Qualifications
 
 
 
 What we are looking for:
 
 
 At Hyatt, we care for people so they can be their best. The ideal candidate will the one for who Care comes from a place of empathy and authentic human connection, who cares by truly seeing people and getting to know them as unique individuals so they can design and deliver personal experiences.
 
 
 Exceptional interpersonal skills showing care and the ability to connect and care for our guests
 
 
 International experience in luxury hotel brands demonstrating adaptability to a range of cultures and environments
 
 
 Desire to constantly learn and ambition to grow, setting an exceptional leadership example
 
 
 Ability to work under pressure
 
 
 Excellent written and spoken English
 
 
 What we are offering:
 
 
 Competitive tax free salary and benefits
 
 
 Opportunities for career growth within the global company
 
 
 Discounted rooms at Hyatt worldwide
</div>

Assistant Manager - Housekeeping

VOCO

<div>Your day to day<ul><li>Maintain an up-to-date awareness of room status to ensure efficient servicing.</li><li>Assign responsibilities to subordinates and monitor their performance and productivity.</li><li>Ensure the cleanliness and maintenance of all Housekeeping equipment and schedule necessary preventative maintenance and repair work.</li><li>Oversee assignment of the rooms to the Room Attendants for cleaning.</li><li>Check and release vacant clean rooms for sale.</li><li>Conduct random inspection of service rooms.</li><li>Inspect corridors, back of house areas, stairwells, stores, public areas, pantries, car park and garbage areas for hygiene and cleanliness.</li><li>Note down repairs, linen supplies and out-of-order rooms.</li><li>Ensure a stock take of keys is conducted each shift and missing keys are followed up immediately in line with Hotel Policy and Procedures.</li><li>Ensure that par stock of linen and guest supplies in the pantry areas is maintained in accordance with standards.</li><li>Ensure that the Housekeeping Attendants exercise proper discipline and courtesy in attending to the Guests&rsquo; needs/requests.</li><li>Check and counter-sign all daily reports of the Housekeeping Attendants assigned to him/her and to make sure that their reports are correctly filed by the end of their shift.</li><li>Record activities/problems/complaints and follow-up work as necessary in the Logbook.</li><li>Log and store lost property items and send them to guests when required in accordance with Policy and Procedure.</li><li>Liaise with maintenance on all out of order rooms and follow up until returned to service.</li><li>Promote the health, safety and welfare of employees within hotel.</li><li>Provide information, instruction and supervision to employees, guests, contractors and visitors so that safe working procedures are always followed</li><li>To report for duty punctually, always wearing the correct uniform and name badge.</li></ul><div>
</div><div>What we need from you</div><div>
GENERAL</div><ul><li>Communicate effectively with all other departments</li><li>Ability to work a flexible roster</li><li>Attend meetings, training sessions and any other required meeting or training session.</li><li>Identify opportunities to innovate service delivery and product offering to meet and exceed client expectations.</li><li>Ensure safe work practices are adopted at all time and report any OHS concerns immediately to your direct manager or HR Manager</li><li>Consistently meet hotel standard of room presentation.</li><li>Able to meet productivity targets.</li><li>Guest satisfaction and feedback</li><li>Achieve on time completion of all rooms under supervision in accordance with hotel service standards.</li></ul><div>
</div><div>PERSONAL CHARACTERISTICS</div><div>
</div><div>Education</div><ul><li> Secondary Education</li><li> Fluent in English; spoken and written</li></ul><div>
</div><div>Experience</div><ul><li> Previous Housekeeping Experience in a 4-5 Star Hotel</li><li> Previous experience in Supervising a housekeeping team</li></ul><div>
</div><div>Technical</div><ul><li>Thorough understanding of correct manual handling techniques</li><li> Understanding of safe chemical practices.</li></ul><div>
</div><div>Personal Attributes</div><ul><li>Can do&rsquo; attitude and a high level of energy</li><li>Professionally groomed</li><li>Able to work well independently with minimal supervision</li></ul>
Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.</div>

Housekeeping Supervisor

Private Household

House Manager &ndash; Private HouseholdLocation: Doha - (Private Household)Employment Type: Full-timeSalary: Competitive (based on experience)Must be Female that have sense of responsibility and accountability Ages from 40 to 49yrs old.Job SummaryWe are seeking an experienced and highly organized House Manager to oversee the daily operations of a large private household. The ideal candidate will ensure the smooth running of the residence, manage household staff, coordinate services, and maintain the highest standards of discretion, efficiency, and hospitality.This role requires a proactive professional with strong leadership skills, exceptional attention to detail, and prior experience in high-end private households or luxury environments.Key Responsibilities<ul><li>Oversee the day-to-day management of the household</li><li>Supervise, schedule, and coordinate household staff (housekeeping, drivers, service staff, etc.)</li><li>Ensure the property is maintained to high standards at all times</li><li>Coordinate with external service providers, contractors, and suppliers</li><li>Manage household inventories, supplies, and budgets</li><li>Plan and oversee private events, formal dinners, and special occasions</li><li>Implement household procedures and service standard</li><li>Handle confidential matters with absolute discretion</li><li>Anticipate needs and resolve issues efficiently</li></ul>Qualifications &amp; Requirements<ul><li>Proven experience as a House Manager, Estate Manager, or similar role in a private household, luxury hotel, or VIP environment</li><li>Strong leadership and staff management skills</li><li>Excellent organizational and multitasking abilities</li><li>High level of professionalism, discretion, and confidentiality</li><li>Excellent communication skills (English required; Arabic is an advantage)</li><li>Ability to work flexible hours as required</li><li>Strong problem-solving and decision-making skills</li><li>Attention to detail and high service standards</li><li>Valid driving license is an advantage but no necessary</li></ul>Preferred Experience<ul><li>Experience working in large or high-net-worth private residences</li><li>Background in hospitality, luxury service, or estate management</li><li>Experience managing multicultural staff</li></ul>What We Offer<ul><li>Competitive salary package</li><li>Long-term, stable employment</li><li>Professional and respectful working environment</li><li>Opportunity to work in a prestigious private household</li></ul>Job Type: Full-time

Household Manager

Explore 446+ Housekeeping manager in Doha this March. Find roles across top companies and apply now to boost your career.