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customer service representative Jobs in Dubai

customer service representative

hr manager

guest service manager

voco™ hotels

<div>This job posting is for a position at a Hotel owned and operated by an independent franchisee, not by IHG or its affiliates. IHG has no involvement in the hiring or day-to-day employment policies or practices of franchisees.

By clicking the apply button, you will be applying for a position with an independently owned and operated franchise hotel, not with IHG or its affiliates, and IHG will not be your employer. 
About Us

Join voco&trade; hotels where every hotel has its unique charm, and our thoughtful hosts create a home away from home. Step by step, we're on a journey towards a sustainable future, treating the planet the same way we do our guests. Seeking individuals with as much character as our vibrant hotels. If you thrive on genuine hospitality, your place is with us at voco&trade; hotels.

The Assistant Manager - Butler Service is responsible for assisting in the overall management and operation of the Butler Service department. This role ensures the highest level of personalized service to guests, maintaining exceptional standards of luxury and discretion. The Assistant Manager acts as a key support to the Butler Service Manager by supervising daily operations, training team members, and enhancing guest experiences in line with the property's service culture.<h4 class="jobSectionHeader"> 
Your day to day
<ul>
<li>Guest Service &amp; Experience
<ul>
<li>Ensure all guests receive personalized, anticipatory, and discreet service throughout their stay.
</li>
<li>Handle VIP, long-stay, and repeat guests, ensuring all preferences and special requests are met.
</li>
<li>Resolve guest concerns promptly and effectively, maintaining high guest satisfaction scores.
</li>
<li>Coordinate with other departments (Housekeeping, F&amp;B, Concierge, Front Office) to deliver seamless service.
</li>
</ul>Operations Management
<ul>
<li>Assist in managing day-to-day Butler operations to ensure smooth service delivery.
</li>
<li>Supervise butlers on duty, ensuring grooming, service etiquette, and SOP compliance.
</li>
<li>Prepare daily guest reports, arrival/departure lists, and special request summaries.
</li>
<li>Ensure villas/suites are set up according to guest preferences before arrival.
</li>
</ul>Team Leadership &amp; Training
<ul>
<li>Support recruitment, onboarding, and training of new butler colleagues.
</li>
<li>Conduct regular briefings and refresher trainings to maintain service standards.
</li>
<li>Mentor and motivate the team to deliver exceptional guest experiences.
</li>
<li>Assist in scheduling, duty rosters, and performance evaluations.
</li>
</ul>Administration &amp; Standards
<ul>
<li>Maintain accurate records of guest profiles and preferences.
</li>
<li>Assist with budget preparation and cost control for the department.
</li>
<li>Uphold health, safety, and hygiene standards across Butler operations.
</li>
<li>Ensure compliance with hotel policies, procedures, and brand service standards.</li></ul></li> 
</ul>
 
What we need from you
<ul>
<li>Diploma/Degree in Hospitality Management or related field.
</li>
<li>Minimum 3-5 years' experience in luxury hospitality, with at least 2 years in Butler/Guest Service leadership role.
</li>
<li>Strong knowledge of luxury service standards and VIP protocol.
</li>
<li>Excellent communication skills in English (additional languages preferred).
</li>
<li>Exceptional interpersonal skills with a guest-centric mindset.
</li>
<li>Leadership ability with proven experience in team supervision and training.
</li>
<li>Flexible, adaptable, and able to work in a remote island environment.
</li>
<li>Island resort setting - requires adaptability to remote living and tropical climate.
</li>
<li>Ability to work flexible schedules, including evenings, weekends, and holidays.</li></ul> 

What we offer

We give our people everything they need to succeed. From a competitive salary that rewards all your hard work to a wide range of benefits designed to help you live your best work life. 
We welcome everyone and create inclusive teams where we celebrate difference and encourage colleagues to bring their whole selves to work. We are an equal opportunity employer and offer opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability. We promote a culture of trust, support, and acceptance. Always welcoming different backgrounds, experiences, and perspectives.
 
So, join us and you'll become part of our hotel family.

Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.</h4></div>

Franchise Hotel - Assistant Manager - Butler Services (The heart of Europe)

Minor Hotels

<div>
 
 Company Description
 
 
 
 
 NH Collection Dubai The Palm: Eclectic Elegance on Palm Jumeirah
 
 
 
 Feel the ambiance at our exciting new hotel on Palm Jumeirah. Sitting on the exclusive West Beach, NH Collection Dubai The Palm gives easy access to the nearby Nakheel Mall.
 
 
 Our new property is brimming with energy and chic touches of authentic local character. The new 14-storey property is offering 227 hotel guest rooms and suites and 306 serviced apartments.
 
 
 Guests are just a short journey from all Dubai&rsquo;s top attractions, including the Burj Khalifa, Dubai Mall, and Dubai Marina. Our sunset-facing rooftop infinity pool and its elegant bar and lounge is the perfect place to feel relaxed between exploring. Those seeking a more stimulating atmosphere can indulge at the hotel&rsquo;s lively sports bar, set to be one of the new &lsquo;go to&rsquo; spots in Dubai.
 
 
 
 Job Description
 
 
 
 The primary responsibility of a guest service agent is to provide expertise services in a courteous manner. You are responsible for taking reservations, greeting and registering guests, providing outstanding guest service during their stay, and settling the guest&rsquo;s account upon completion of their stay.
 
 
 You will handle all guest enquires, requests and comments promptly and efficiently, ensuring their stay in the hotel is to their satisfaction.
 
 
 
 Qualifications
 
 
 
 <ul>
 <li>
 A strong focus on customer service
 </li>
 <li>
 Prior experience in hotel front office operations is preferred
 </li>
 <li>
 Excellent communication skills; fluency in English is required
 </li>
 <li>
 Be able to work shifts, weekends and public holidays
 </li>
 <li>
 Computer skills in Ms Office; experience with current Property Management Systems (PMS) is preferred
 </li>
 </ul>
</div>

Guest Service Agent

Sheraton Grand Hotel, Dubai

<div>
 
 POSITION PURPOSE
 
 
 To provide our guests with an on brand personalized arrival and departure experience.
 
 
 To ensure guest ledgers are well controlled.
 
 
 To effectively contribute in a high Guest Voice loyalty composite through recognition, friendliness, helpfulness and efficiency.
 
 
 
 
 
 
 
 
 ESSENTIAL FUNCTIONS
 
 
 Ensure that services provided are in harmony with our Sheraton core values.
 
 
 Ensure that our guests receive an on brand personalized experience upon arrival, departure and throughout their stay.
 
 
 Acknowledge and recognize Marriott Bonvoy members and deliver the related welcome amenities upon arrival.
 
 
 Ensure implementation of the WELCOME upon Check in and FAREWELL upon check out.
 
 
 Ensure strict compliance with Sheraton Brand Standards in all related tasks and duties achieving 90% or above in the BSA inspection
 
 
 Live the Sheraton Brand Differentiators (Sheraton Sleep Experience and Sheraton Club).
 
 
 100% daily usage of the Guest planning Screen to deliver preferences successfully to our guests.
 
 
 Achieve the daily set goals for the following:
 
 
 Marriott Bonvoy Enrolments.
 
 
 Up selling revenue.
 
 
 COFC (Check Out For Children) daily capture ratio of 25% of check outs.
 
 
 YC (Your Choice) daily take rate of 15% of occupied rooms.
 
 
 Ensure smooth and clear communication with all other FO, HK, club and Room service associates.
 
 
 Control high balance report on a daily basis.
 
 
 Ensure compliance with PCI policies.
 
 
 Ensure rooms allocated for VIPs are not changed unless amenities are shifted.
 
 
 Acquire the proper product and service knowledge needed to perform your job properly.
 
 
 Ensure that guests&rsquo; requests are fulfilled and closed in GXP within 15 minutes as average response time.
 
 
 Ensure guests&rsquo; defects are closed in GXP within 15 minutes from the time the complaint was received while ensuring that guests are appropriately compensated and guests are satisfied.
 
 
 Use GXP to update guests profiles with requests, defects, preferences and any other comments/information acquired during stay
 
 
 Be aware of the hotel Fire and Emergency procedures.
 
 
 Perform daily buckets check against departure and clear the pending registration cards.
 
 
 Ensure desk is at all times equipped with functional equipment and stocked with enough stationary and collateral, forms and order them in a timely manner.
 
 
 Trouble Shoot and/or assist guests with internet issues.
 
 <ul>
 <li>
 Assist the hotel revenue by:
 </li>
 </ul>
 <ol>
 <li>
 Rooms/Suites Upselling.
 </li>
 <li>
 Suggestive selling of the hotel restaurants.
 </li>
 </ol>
 
 
 
 
 
 
 <ul>
 <li>
 Have sufficient information about local surrounding areas to able to provide guests with choices and/or alternatives when requesting for assistance.
 </li>
 <li>
 Build positive, effective and on brand relationships with internal and external customers including VIPs and Marriott Bonvoy elite members.
 </li>
 <li>
 Enforce free marketing activities to promote the hotel services through our guests by encouraging them to post reviews and tweets in the various social media.
 </li>
 <li>
 Actively participate in the hotel sustainability, community and OI (Operational Innovation) activities.
 </li>
 <li>
 Ensure proper grooming and personal hygiene at all times as per hotel guidelines.
 </li>
 <li>
 Be knowledgeable about the hotel Guest Voice scores and current improvement plans set for the department.
 </li>
 </ul>
 
 
 
 
 
 
 
 SPECIFIC JOB KNOWLEDGE, SKILLS AND ABILITIES
 
 <ul>
 <li>
 Computer Skills
 </li>
 <li>
 Opera knowledge
 </li>
 <li>
 Team work spirit
 </li>
 <li>
 Excellent command of English
 </li>
 <li>
 Additional language is highly required
 </li>
 <li>
 Excellent communication and follow up skills
 </li>
 <li>
 Prompt and caring with guest services experience
 </li>
 <li>
 Honesty, integrity and ownership skills
 </li>
 </ul>
 
 
 
 
 
 
 
 QUALIFICATION STANDARDS
 
 
 We do expect that you do have the experiences/ behaviors below. You:
 
 <ul>
 <li>
 Totally embrace the philosophy of guest and customer service and owns the guests;
 </li>
 <li>
 Identify yourself with the hotel&rsquo;s brand and operating philosophy;
 </li>
 <li>
 Possess a warm and friendly demeanor;
 </li>
 <li>
 Strive to achieve satisfaction and delight of our customers;
 </li>
 <li>
 Are detail oriented;
 </li>
 <li>
 Thrive on pride of work and its product;
 </li>
 <li>
 Play as a team to achieve common goals;
 </li>
 <li>
 Have immaculate personal presentation e.g. grooming and conversational ability;
 </li>
 <li>
 Demonstrate self-confidence, energy and enthusiasm;
 </li>
 <li>
 Have a strong ability to learn skills, retain and demonstrate learning;
 </li>
 <li>
 Uphold ethical business practices.
 </li>
 </ul>
 
 
 
 
 
 
 
 EDUCATION
 
 
 Bachelor degree required.
 
</div>

<div>
 
 POSITION PURPOSE
 
 <ul>
 <li>
 To provide our guests with an on brand personalized arrival and departure experience.
 </li>
 <li>
 To ensure guest ledgers are well controlled.
 </li>
 <li>
 To effectively contribute in a high Guest Voice loyalty composite through recognition, friendliness, helpfulness and efficiency.
 </li>
 </ul>
 
 
 
 
 ESSENTIAL FUNCTIONS
 
 <ul>
 <li>
 Ensure that services provided are in harmony with our Sheraton core values.
 </li>
 <li>
 Ensure that our guests receive an on brand personalized experience upon arrival, departure and throughout their stay.
 </li>
 <li>
 Acknowledge and recognize Marriott Bonvoy members and deliver the related welcome amenities upon arrival.
 </li>
 <li>
 Ensure implementation of the WELCOME upon Check in and FAREWELL upon check out.
 </li>
 <li>
 Ensure strict compliance with Sheraton Brand Standards in all related tasks and duties achieving 90% or above in the BSA inspection
 </li>
 <li>
 Live the Sheraton Brand Differentiators (Sheraton Sleep Experience and Sheraton Club).
 </li>
 <li>
 100% daily usage of the Guest planning Screen to deliver preferences successfully to our guests.
 </li>
 <li>
 Achieve the daily set goals for the following:
 </li>
 </ul>
 <ol>
 <li>
 Marriott Bonvoy Enrolments.
 </li>
 <li>
 Up selling revenue.
 </li>
 <li>
 COFC (Check Out For Children) daily capture ratio of 25% of check outs.
 </li>
 <li>
 YC (Your Choice) daily take rate of 15% of occupied rooms.
 </li>
 </ol>
 <ul>
 <li>
 Ensure smooth and clear communication with all other FO, HK, club and Room service associates.
 </li>
 <li>
 Control high balance report on a daily basis.
 </li>
 <li>
 Ensure compliance with PCI policies.
 </li>
 <li>
 Ensure rooms allocated for VIPs are not changed unless amenities are shifted.
 </li>
 <li>
 Acquire the proper product and service knowledge needed to perform your job properly.
 </li>
 <li>
 Ensure that guests&rsquo; requests are fulfilled and closed in GXP within 15 minutes as average response time.
 </li>
 <li>
 Ensure guests&rsquo; defects are closed in GXP within 15 minutes from the time the complaint was received while ensuring that guests are appropriately compensated and guests are satisfied.
 </li>
 <li>
 Use GXP to update guests profiles with requests, defects, preferences and any other comments/information acquired during stay
 </li>
 <li>
 Be aware of the hotel Fire and Emergency procedures.
 </li>
 <li>
 Perform daily buckets check against departure and clear the pending registration cards.
 </li>
 <li>
 Ensure desk is at all times equipped with functional equipment and stocked with enough stationary and collateral, forms and order them in a timely manner.
 </li>
 <li>
 Trouble Shoot and/or assist guests with internet issues.
 </li>
 <li>
 Assist the hotel revenue by:
 </li>
 </ul>
 <ol>
 <li>
 Rooms/Suites Upselling.
 </li>
 <li>
 Suggestive selling of the hotel restaurants.
 </li>
 </ol>
 <ul>
 <li>
 Have sufficient information about local surrounding areas to able to provide guests with choices and/or alternatives when requesting for assistance.
 </li>
 <li>
 Build positive, effective and on brand relationships with internal and external customers including VIPs and Marriott Bonvoy elite members.
 </li>
 <li>
 Enforce free marketing activities to promote the hotel services through our guests by encouraging them to post reviews and tweets in the various social media.
 </li>
 <li>
 Actively participate in the hotel sustainability, community and OI (Operational Innovation) activities.
 </li>
 <li>
 Ensure proper grooming and personal hygiene at all times as per hotel guidelines.
 </li>
 <li>
 Be knowledgeable about the hotel Guest Voice scores and current improvement plans set for the department.
 </li>
 </ul>
 
 
 
 
 SPECIFIC JOB KNOWLEDGE, SKILLS AND ABILITIES
 
 <ul>
 <li>
 Computer Skills
 </li>
 <li>
 Opera knowledge
 </li>
 <li>
 Team work spirit
 </li>
 <li>
 Excellent command of English
 </li>
 <li>
 Additional language is highly required
 </li>
 <li>
 Excellent communication and follow up skills
 </li>
 <li>
 Prompt and caring with guest services experience
 </li>
 <li>
 Honesty, integrity and ownership skills
 </li>
 </ul>
 
 
 
 
 
 
 
 QUALIFICATION STANDARDS
 
 
 We do expect that you do have the experiences/ behaviors below. You:
 
 <ul>
 <li>
 Totally embrace the philosophy of guest and customer service and owns the guests;
 </li>
 <li>
 Identify yourself with the hotel&rsquo;s brand and operating philosophy;
 </li>
 <li>
 Possess a warm and friendly demeanor;
 </li>
 <li>
 Strive to achieve satisfaction and delight of our customers;
 </li>
 <li>
 Are detail oriented;
 </li>
 <li>
 Thrive on pride of work and its product;
 </li>
 <li>
 Play as a team to achieve common goals;
 </li>
 <li>
 Have immaculate personal presentation e.g. grooming and conversational ability;
 </li>
 <li>
 Demonstrate self-confidence, energy and enthusiasm;
 </li>
 <li>
 Have a strong ability to learn skills, retain and demonstrate learning;
 </li>
 <li>
 Uphold ethical business practices.
 </li>
 </ul>
 
 
 
 
 EDUCATION
 
 
 Bachelor degree required.
 
 
 
 
 
 PSYCHICAL CONDITION REQUIRED FOR YOUR ROLE
 
 
 Ability to stand for long hours.
 
</div>

Meliora Hospitality

<div>
 
 
 About the job
 
 
 
 
 
 
 We are seeking an experienced and passionate Assistant Restaurant Manager to join the team at a refined Cantonese dining destination in Dubai. This is an exciting opportunity for a hospitality professional who thrives in a luxury environment and has a keen eye for detail, guest experience, and team leadership.
 
 
 
 
 
 
 Key Responsibilities:
 
 
 <ul>
 <li>
 Support the Restaurant Manager in daily operations, ensuring seamless service and exceptional guest experiences
 </li>
 <li>
 Supervise, train, and motivate the front-of-house team to uphold the highest standards of service
 </li>
 <li>
 Monitor floor operations and guest feedback, proactively resolving any issues to maintain guest satisfaction
 </li>
 <li>
 Assist in managing reservations, guest relations, and VIP service coordination
 </li>
 <li>
 Contribute to achieving financial targets through cost control, upselling strategies, and operational efficiency
 </li>
 <li>
 Maintain compliance with health, safety, and hygiene standards
 </li>
 </ul>
 
 
 
 
 
 Requirements:
 
 
 <ul>
 <li>
 Previous experience as an Assistant Restaurant Manager or Supervisor in a fine dining environment (Asian or Cantonese cuisine experience is a plus)
 </li>
 <li>
 Strong leadership, communication, and interpersonal skills
 </li>
 <li>
 Guest-centric mindset with excellent attention to detail and presentation standards
 </li>
 <li>
 Able to inspire and guide a team in a dynamic environment
 </li>
 </ul>
 
 
</div>

Assistant Restaurant Manager

Marriott International

<div>Additional Information 
Job Number25157229 
Job CategoryRooms &amp; Guest Services Operations 
LocationJW Marriott Marquis Hotel Dubai, Sheikh Zayed Road, Business Bay, Dubai, United Arab Emirates, United Arab Emirates, 121000 
ScheduleFull Time 
Located Remotely?N 
Position Type Management<div> 
<div>
</div>Marriott International olarak, kap&#305;s&#305; herkese a&ccedil;&#305;k ve f&#305;rsata eri&#351;im imk&acirc;n&#305; sunan bir e&#351;it f&#305;rsat i&#351;vereni olmaya kararl&#305;y&#305;z. &Ccedil;al&#305;&#351;ma arkada&#351;lar&#305;m&#305;z&#305;n, &ouml;zg&uuml;n arka planlar&#305;na de&#287;er verilen ve ge&ccedil;mi&#351;leriyle birlikte kabul g&ouml;rd&uuml;kleri bir i&#351; ortam&#305;n&#305; etkin bir &#351;ekilde te&#351;vik ediyoruz. En g&uuml;&ccedil;l&uuml; yan&#305;m&#305;z, &ccedil;al&#305;&#351;ma arkada&#351;lar&#305;m&#305;z&#305;n beraberlerinde getirdikleri zengin k&uuml;lt&uuml;r, yetenek ve deneyimlerdir. Ki&#351;inin engellilik durumuna, askerlik durumuna veya y&uuml;r&uuml;rl&uuml;kteki yasalarla korunan di&#287;er durumlara dayal&#305; ayr&#305;mc&#305;l&#305;k da d&acirc;hil olmak &uuml;zere, her t&uuml;rl&uuml; ayr&#305;mc&#305;l&#305;&#287;a kar&#351;&#305;y&#305;z.
Marriott Hotels, d&uuml;nyan&#305;n d&ouml;rt bir yan&#305;nda al&#305;&#351;ageldi&#287;iniz rahatl&#305;&#287;&#305; sa&#287;lamaya devam ederken her f&#305;rsatta yenilik&ccedil;i yakla&#351;&#305;m&#305;n&#305; s&uuml;rd&uuml;r&uuml;yor ve misafirperverlik sanat&#305;n&#305; daha da geli&#351;tirmeye &ccedil;al&#305;&#351;&#305;yor. Bir Marriott Hotels &ccedil;al&#305;&#351;an&#305; olarak, ya&#351;ayan miras&#305;m&#305;z&#305; destekleyip geli&#351;tiren, d&uuml;&#351;&uuml;nceli, samimi ve gelece&#287;e bakan bir hizmet anlay&#305;&#351;&#305;yla &quot;M&uuml;kemmel Misafirperverlik. Her Zaman&quot; s&ouml;z&uuml;n&uuml; yerine getirmeye yard&#305;mc&#305; olursunuz. Sizi d&uuml;nya genelinde misafirperverlikle e&#351; anlaml&#305; olan Marriott Hotels'de bir kariyer ke&#351;fetmeye davet etmekten gurur duyuyoruz. Marriott Hotels'e kat&#305;larak, Marriott International &ccedil;at&#305;s&#305; alt&#305;ndaki bir markalar portf&ouml;y&uuml;ne kat&#305;l&#305;rs&#305;n&#305;z. &#304;&#351;inizi en iyi &#351;ekilde yapabilece&#287;iniz yeri tercih edin, amac&#305;n&#305;z&#305; ger&ccedil;ekle&#351;tirmeye ba&#351;lay&#305;n, m&uuml;kemmel bir k&uuml;resel ekibin &uuml;yesi olun ve hayallerinize ula&#351;may&#305; ba&#351;ar&#305;n. 
<div>
 
JW Marriott, Marriott International'&#305;n l&uuml;ks portf&ouml;y&uuml;n&uuml;n bir par&ccedil;as&#305;d&#305;r ve d&uuml;nyan&#305;n d&ouml;rt bir yan&#305;ndaki &#351;ehirlerde ve farkl&#305; tatil yerlerinde 100'&uuml; a&#351;k&#305;n harika tesisten meydana gelir. JW, &ccedil;al&#305;&#351;anlar&#305;m&#305;z&#305;n &ouml;nce geldi&#287;ine inan&#305;r. &Ccedil;&uuml;nk&uuml; siz mutlu olursan&#305;z misafirlerimiz de mutlu olur. JW Marriott &ccedil;al&#305;&#351;anlar&#305; kendinden emin, yenilik&ccedil;i, samimi ve yarat&#305;c&#305;d&#305;r. Markayla ayn&#305; ad&#305; ta&#351;&#305;yan &#351;irketin kurucusu J.Willard Marriott'&#305;n miras&#305;n&#305;n ta&#351;&#305;y&#305;c&#305;s&#305;d&#305;r. Otellerimiz, bir toplulu&#287;un par&ccedil;as&#305; olaca&#287;&#305;n&#305;z ve farkl&#305; k&uuml;lt&uuml;rlerden i&#351; arkada&#351;lar&#305;ndan olu&#351;an bir grupla ger&ccedil;ek bir yol arkada&#351;l&#305;&#287;&#305;n&#305;n tad&#305;n&#305; &ccedil;&#305;karaca&#287;&#305;n&#305;z benzersiz bir i&#351; deneyimi sunuyor. JW; e&#287;itim, geli&#351;im, takdir f&#305;rsatlar&#305; ve en &ouml;nemlisi, b&uuml;t&uuml;nc&uuml;l mutlulu&#287;a odakl&#305;, tutkular&#305;n&#305;z&#305;n pe&#351;inden gidebilece&#287;iniz l&uuml;ks bir ortam vadediyor. Misafirlere son derece &ouml;zenli davranmak, &ccedil;al&#305;&#351;anlar&#305;m&#305;za g&ouml;sterdi&#287;imiz &ouml;zenle ba&#351;lar. &#304;&#351;te JW Treatment&trade; budur. JW Marriott'a kat&#305;larak, Marriott International &ccedil;at&#305;s&#305; alt&#305;ndaki bir markalar portf&ouml;y&uuml;n&uuml;n par&ccedil;as&#305; olursunuz. &#304;&#351;inizi en iyi &#351;ekilde yapabilece&#287;iniz yeri tercih edin, amac&#305;n&#305;z&#305; ger&ccedil;ekle&#351;tirmeye ba&#351;lay&#305;n, m&uuml;kemmel bir k&uuml;resel ekibin &uuml;yesi olun ve hayallerinize ula&#351;may&#305; ba&#351;ar&#305;n.</div></div></div>

Mgr-Guest Services

Grand Zor Restaurant L.L.C

We are seeking an experienced and service-focused Reception Manager to lead the front-of-house team at our upcoming hospitality venue. The ideal candidate will have a strong background in hospitality and a passion for creating exceptional guest experiences.Key Responsibilities:<ul><li>Oversee daily front desk operations, ensuring smooth and efficient service</li><li>Manage and train the reception team to maintain high service standards</li><li>Greet and assist guests with professionalism and warmth</li><li>Handle guest inquiries, reservations, and any complaints with care and efficiency</li><li>Coordinate with other departments to ensure seamless guest experiences</li><li>Monitor and manage reception-related budgets, supplies, and systems</li></ul>Requirements:<ul><li>Proven experience as a Reception Manager or similar front-of-house leadership role</li><li>Strong background in the hospitality industry (hotel, restaurant, or similar)</li><li>Excellent communication, leadership, and organizational skills</li><li>Proficiency in reservation and front desk software systems</li><li>High attention to detail and a guest-first mindset</li><li>Ability to work flexible hours, including weekends and holidays</li></ul>Job Type: Full-timePay: AED10,000.00 - AED16,000.00 per monthLanguage:<ul><li>Russian (Required)</li></ul>

Reception Manager (Russian Speaker)

Explore 3820+ Guest service manager in Dubai this October. Find roles across top companies and apply now to boost your career.

3820 guest service manager jobs IN Dubai

Franchise Hotel - Assistant Manager - Butler Services (The heart of Europe)

Guest Service Agent

Guest Service Agent

Guest Service Agent

Assistant Restaurant Manager

Mgr-Guest Services

Reception Manager (Russian Speaker)