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Hilton

<div><p>Personal Assistant Supervisor (Front Office) | Waldorf Astoria Dubai Palm Jumeirah</p><p>
A Personal Assistant Supervisor with Waldorf Astoria Dubai is responsible for managing the Personal Assistance section and ensures on-time and accurate handling of Guest and management messages, enquiries and emergencies.</p><p><b>
What will I be doing</b></p><p>
A Personal Assistant Supervisor manages the Switchboard Department and ensures on-time and accurate handling of Guest and management messages, enquiries and emergencies. Specifically, you are responsible for performing the following tasks to the highest standards:</p><ul><li>
Overseeing the performance of Personal Assistance team, ensuring they adhere to hotel standards, provide excellent customer service, and handle calls efficiently.</li><li>
Creating schedules for Personal Assistance team to ensure adequate coverage during peak times and adjusting staffing levels based on occupancy and call volume.</li><li>
Conducting training sessions for new Personal Assistance team and providing ongoing coaching to improve their skills in handling calls, using hotel systems, and delivering exceptional service.</li><li>
Monitoring calls for quality assurance purposes, providing feedback to Personal Assistance team, and implementing improvements to enhance guest satisfaction.</li><li>
Assisting with escalated guest concerns or complaints related to telephone services, resolving issues promptly, and ensuring guest satisfaction.</li><li>
To monitor the Kipsu application by actively engaging with guests to address promptly with their questions, requests or feedback.</li><li>
Overseeing the maintenance and proper functioning of telephone systems, including troubleshooting technical issues and coordinating repairs as needed.</li><li>
Liaising with other hotel departments such as front office and other Departments to ensure seamless communication and coordination.</li><li>
Generating daily reports on call volume, service levels, and any notable incidents or concerns, providing insights to management for decision-making purposes.</li><li>
Enforcing hotel policies and procedures related to Personal Assistance operations, ensuring compliance with privacy regulations and security protocols.</li><li>
Identifying opportunities for process improvements, implementing new technologies or practices to enhance efficiency and guest experience.</li><li>
Being prepared to handle emergency situations, such as medical emergencies or security incidents, by following established protocols and coordinating with appropriate personnel.</li><li>
Proactively reaching out to guests to confirm reservations, assist with inquiries, and offer personalized services to enhance their overall experience.</li><li>
Completing administrative duties such as updating phone directories, maintaining records, and managing inventory of supplies related to telephone operations.</li></ul><p><b>
What are we looking for</b></p><p>
A Personal Assistant Supervisor (Telephone Operator Supervisor) serving Waldorf Astoria Hotels and Resorts brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviors, skills, and values that follow:</p><ul><li>
Minimum 3&ndash;5 years of experience in a luxury hotel or premium customer service environment, including at least 1&ndash;2 years in a supervisory or team leader role within the Communications or Guest Service department.</li><li>
Proven experience in managing and training a team of Telephone Operators or Call Center Agents in a high-end hospitality setting.</li><li>
Strong leadership and coaching skills with the ability to inspire, motivate, and develop team members.</li><li>
Excellent communication and interpersonal skills, demonstrating a warm, professional, and polished manner at all times.</li><li>
In-depth knowledge of hotel operations, emergency procedures, and communication protocols.</li><li>
Exceptional telephone etiquette, active listening, and problem-resolution skills.</li><li>
Strong organizational and multitasking abilities to oversee shift operations, manage workload distribution, and ensure service consistency.</li><li>
Commitment to delivering discreet, accurate, and prompt service to both internal and external guests.</li><li>
Ability to handle guest and team concerns with patience, professionalism, and discretion.</li><li>
Technical proficiency in hotel systems such as Opera PMS, multi-line switchboards, and internal communication platforms.</li><li>
Keen attention to detail, ensuring all calls, messages, and wake-up requests are handled accurately and efficiently.</li><li>
Flexibility to work various shifts, including weekends, nights, and public holidays, as required by hotel operations.</li><li>
Impeccable grooming and personal presentation reflecting the hotel&rsquo;s luxury brand standards.</li></ul><p><br>
It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:</p><ul><li>
Previous experience as a Personal Assistant Supervisor or Telephone Operator Supervisor in a 5-star luxury hotel.</li><li>
Proficiency in additional languages (verbal and written), such as Arabic, Russian, or French.</li><li>
Familiarity with Hilton brand standards and communication procedures.</li></ul><p><b>
What will it be like to work for Hilton</b></p><p>
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its . Our vision &ldquo;to fill the earth with the light and warmth of hospitality&rdquo; unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!</p></div>

Personal Assistant Supervisor (Front Office) | Waldorf Astoria Dubai Palm Jumeirah

Accor

<div><b>Company Description</b><p><b><br>
OUR COMMITMENT TO DIVERSITY &amp; INCLUSION:</b><br>
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.</p><p><b>
WHY WORK FOR ACCOR?</b></p><p><br>
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor&rsquo;s limitless possibilities.<br>
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/</p><p>
Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS</p><p></p><b><br>
Job Description</b><p><br>
Novotel &amp; Adagio Premium Dubai Al Barsha is seeking an enthusiastic and customer-focused Front Office Supervisor to join our team. As the first point of contact for our guests, you will play a crucial role in ensuring exceptional service and creating memorable experiences from check-in to check-out.</p><ul><li>
Supervise and direct Guest Service Agents, ensuring adherence to hotel standards and guidelines</li><li>
Greet guests, manage check-ins, respond to requests, and handle account settlements with a focus on personalized service</li><li>
Monitor and maintain appropriate standards of conduct among team members</li><li>
Assist in controlling and maintaining staffing records, including overtime, vacations, and personal days</li><li>
Report operational defects and guest-related issues to management promptly</li><li>
Conduct and oversee training and cross-training initiatives within the department</li><li>
Promote hotel facilities and identify opportunities to enhance guest experiences through upselling</li><li>
Ensure smooth communication between shifts and departments</li><li>
Resolve guest complaints and concerns efficiently and professionally</li><li>
Implement and maintain front office systems and procedures to optimize efficiency</li></ul><br>
<b>
Qualifications</b><br>
<ul><li>
Proven experience in a front office or customer service role, preferably in the hospitality industry</li><li>
Strong leadership and team management skills</li><li>
Service-focused personality with a commitment to guest satisfaction</li><li>
Proficiency in Opera or similar property management systems</li><li>
Fluency in English; additional languages are a plus</li><li>
Excellent problem-solving abilities and attention to detail</li><li>
Strong communication and interpersonal skills</li><li>
Ability to work effectively in a fast-paced, dynamic environment</li><li>
Knowledge of hospitality industry best practices and standards</li><li>
Experience in training and developing team members</li><li>
Ability to multitask and prioritize effectively</li><li>
Flexibility to work various shifts, including weekends and holidays</li><li>
Bachelor's degree in Hospitality Management or related field preferred (not mandatory)</li></ul></div>

Front Office Supervisor

Anantara

<div><b>Company Description</b><p><br>
A luxury hospitality brand for modern travellers, Anantara connects guests to genuine places, people and stories through personal experiences and providing heartfelt hospitality in the world&rsquo;s most exciting destinations. From pristine islands and tropical beaches to cosmopolitan cities, tranquil deserts and lush jungles, Anantara welcomes guests for journeys rich in discovery.</p><b><br>
Job Description</b><p><br>
Please note that this is not an exhaustive list of everything that needs to be done. Anantara team members always find new ways to look after the business, their guests and team members. Within this, the key responsibilities for this position are:</p><ul><li>
Anticipate guest needs, and handle guest inquiries in a helpful and attentive manner.</li><li>
Has a complete knowledge of the resort product, including room types, rates, relative features and facilities, food and beverage outlets and promotions, spa and health club, and other Anantara properties.</li><li>
Take personal responsibility for the service and attitude with which our guest service is being delivered, and ensure it meets the highest standard at all times.</li><li>
Take personal responsibility for ensuring all issues pertaining to guest satisfaction are met and that follow up is completed on a timely basis.</li><li>
Ensure that handling of all financial transactions is as per the resort policies.</li><li>
Proactive and innovative, suggesting alternatives that meet guest needs in enjoying their Anantara experience.</li><li>
Keep the supervisor informed of all guest feedback whether positive or negative.</li><li>
To develop a close and harmonious working relationship with all departments.</li><li>
Attend resort events, daily shift briefings and training to improve professional skills.</li><li>
Foster a good relationship with third party companies.</li><li>
Work closely with Concierge and limousine drivers to ensure smooth transfer arrangements for guests.</li><li>
Detailed and ensure proper handover from incoming and outgoing shifts.</li><li>
Answer telephones promptly and accurately and follow telephone etiquettes.</li><li>
Ensure timely follow up of all guest requests and reverts to guests or resort as appropriate.</li><li>
Take ownership of guest&rsquo;s requests and needs and ensures immediate action as appropriate.</li><li>
Keep Front Office Manager informed of all mishaps, unusual cases and guest feedbacks.</li><li>
Well acquainted with all resort facilities, including the guest room facilities and know all events in the resort.</li><li>
Keep himself/herself updated on the arrivals, departure and transport arrangements for the day.</li><li>
Ensure guest recognition.</li><li>
Is able to identify and acknowledge repeat guests and VIPs.</li><li>
Ensure that each guest interaction is a delightful experience for the guests.</li><li>
Never say &ldquo;NO&rdquo;. Offer alternatives as applicable.</li><li>
Always find a way to exceed guest&rsquo;s need and expectations.</li><li>
Ensure consistent delivery of resort&rsquo;s service standards.</li><li>
Is self-motivated and leads his colleagues by example.</li><li>
Respect the departmental duty roster and report to work on time.</li><li>
Is open and willing to adapt to new procedures for the benefit of guests and colleagues as and when introduces.</li><li>
Attend all scheduled training courses organized by the department and resort as and when asked to.</li><li>
Is a team player and actively participates in all team member activities.</li><li>
Present himself/herself at all times with professional courtesy and etiquette towards both guests and team members.</li><li>
Is well groomed and in proper uniform at all times.</li><li>
Maintain a professional demeanor at all times.</li><li>
Always project a positive image of the resort and company.</li><li>
Ensure strict compliance to all resort and local laws regarding CID, fire, health, safety and security procedures and actively participate in any training sessions conducted on the aforementioned.</li></ul><p>
#LI-MH1</p><b><br>
Qualifications</b><br>
<ul><li>
A strong focus on customer service</li><li>
Prior experience in hotel front office operations is preferred</li><li>
Excellent communication skills; fluency in English is required</li><li>
Be able to work shifts, weekends and public holidays</li><li>
Computer skills in Ms Office; experience with current Property Management Systems (PMS) is preferred.</li><li>
Russian or German Speaker will be an advantage.</li></ul></div>

Guest Service Agent (Seasonal - 6 Months Contract)

<div><div>Company Description</div><p><b><br>
Join</b><b> us at Accor, </b><b>where</b><b> life pulses </b><b>with</b><b> passion!</b>
</p><p>As a pioneer in the art of responsible hospitality, the Accor Group gathers more than 45 brands, 5,600 hotels, 10,000 restaurants, and lifestyle destinations in 110 countries. While each brand has its own personality, where you will be able to truly find yourself, they all share a common ambition: to keep innovating and challenging the status-quo.
</p><p>By joining us, you will become a Heartist&reg;, because hospitality is, first and foremost, a work of heart.
</p><p>You will join a caring environment and a team where you can be all you are. You will be in a supportive place to grow, to fulfil yourself, to discover other professions and to pursue career opportunities, in your hotel or in other hospitality environments, in your country or anywhere in the world!
</p><p>You will enjoy exclusive benefits, specific to the sector and beyond, as well as strong recognition for your daily commitment.
</p><p>Everything you will do with us, regardless of your profession, will offer a deep sense of meaning, to create lasting, memorable and impactful experiences for your customers, for your colleagues</p><p><b>
Hospitality</b><b> </b><b>is</b><b> a </b><b>work</b><b> of </b><b>heart</b><b>,</b>
<br>
<b>Join</b><b> us and </b><b>become</b><b> a </b><b>Heartist</b><b>&reg;.</b></p><div><br>
Job Description</div><p><br>
We are seeking an enthusiastic and customer-focused Front Office Supervisor to join our team. As the first point of contact for our guests, you will play a crucial role in ensuring exceptional service and creating memorable experiences from check-in to check-out.</p><ul><li>
Supervise and direct Guest Service Agents, ensuring adherence to hotel standards and guidelines</li><li>
Greet guests, manage check-ins, respond to requests, and handle account settlements with a focus on personalized service</li><li>
Monitor and maintain appropriate standards of conduct among team members</li><li>
Assist in controlling and maintaining staffing records, including overtime, vacations, and personal days</li><li>
Report operational defects and guest-related issues to management promptly</li><li>
Conduct and oversee training and cross-training initiatives within the department</li><li>
Promote hotel facilities and identify opportunities to enhance guest experiences through upselling</li><li>
Ensure smooth communication between shifts and departments</li><li>
Resolve guest complaints and concerns efficiently and professionally</li><li>
Implement and maintain front office systems and procedures to optimize efficiency</li></ul><div><br>
Qualifications</div><br>
<ul><li>
Proven experience in a front office or customer service role, preferably in the hospitality industry</li><li>
Strong leadership and team management skills</li><li>
Service-focused personality with a commitment to guest satisfaction</li><li>
Proficiency in Opera or similar property management systems</li><li>
Fluency in English; additional languages are a plus</li><li>
Excellent problem-solving abilities and attention to detail</li><li>
Strong communication and interpersonal skills</li><li>
Ability to work effectively in a fast-paced, dynamic environment</li><li>
Knowledge of hospitality industry best practices and standards</li><li>
Experience in training and developing team members</li><li>
Ability to multitask and prioritize effectively</li><li>
Flexibility to work various shifts, including weekends and holidays</li><li>
Bachelor's degree in Hospitality Management or related field preferred (not mandatory)</li></ul><div><br>
Additional Information</div><br>
<ul><li>
Strong interpersonal and problem solving abilities</li><li>
Fluency in English , additional languages are a plus</li></ul></div>

Night Supervisor

Shamal LLC

<div>Overview:
<div>
Shamal Holding is a diversified investment firm that cultivates the extraordinary. Born in Dubai, we curate a unique portfolio of extraordinary investments, experiences and assets to generate meaningful outcomes. The investments we make are strategically chosen and thoughtfully nurtured, mirroring Dubai&rsquo;s ambition, spirit and energy. As a global investor, asset owner and developer we utilise our resources, know-how and connections, to deliver long-term value, wherever we operate.</div><div></div><div><br>
This role falls under our <b>Dubai Harbour Marinas</b> umbrella and we are seeking an individual who will represent the marina, conduct guest services duties according to the instructions of Guest Services Supervisor and established written procedures. To support the Marina to deliver an innovative guest experience that resists predictability.</div>
Responsibilities:
<ul><li>To greet and take care of marina guests and handle all inquiries.</li><li>
To accomplish general office procedures such as customer e-mailing responses, necessary documents&rsquo; preparation for signing the contracts, updating customer data base, regular reports etc.</li><li>
To deal with all berths related contracts: storage usage etc., make offers, issue invoices, conclude berthing, storage and travel lift contracts.</li><li>
To carry out any other duties that may be required to operate the facilities at Dubai Harbour Marinas as requested by the management occasionally.</li><li>
To insert all necessary data and keep records up to date to operate the marina management software properly.</li><li>
To collect payments and hand over to the accounting department along with related reports</li><li>
Carry out any other reasonable task as assigned by the management.</li><li>
Provide outstanding services and ensure customer satisfaction</li><li>
Address customer concerns and complaints promptly and professionally.</li><li>
Respond to customer needs and requests in a timely manner.</li><li>
Prepare operational and financial records for Management to review</li><li>
Post charges to customers and handle payments transactions.</li><li>
Evaluate the performance and provide appropriate feedback.</li><li>
Clear and handle the outstanding balances.</li><li>
Maintain the customer&rsquo;s account with the MMS</li><li>
and proprietary information,and protect company assets.</li><li>
To carry out any other duties that may be required to operate the facilities at Dubai Harbour Marinas as requested by the management occasionally.</li><li>
To ensure compliance with ISO integrated management systems requirements in the daily operations of Dubai Harbour Marinas</li></ul>
Qualifications:
<div><b>
Preferred Educational Qualifications And Professional Certifications</b></div><ul><li>
High school or bachelor&rsquo;s degree (Preferably from a Maritime School or a School of Tourism)</li></ul><div><b>
Experience</b></div><ul><li>
Front desk / Hospitality and service experience (Marina or Hotel or Camp) for minimum 2 years</li></ul><div></div><div><br>
For or more information about Shamal, please visit our LinkedIn page https//www.linkedin.com/company/shamalholding/</div><div><b><br>
Note </b>Due to a high influx of profiles, only shortlisted candidates will be contacted</div></div><div></div>

Guest Service Executive

Five Hotels and Resorts

<div><h3 class="jobSectionHeader"><b>Job Description</b></h3>
<div><p><b>An Exhilarating Opportunity</b></p><p></p><p><br>
Are You Ready for a Daring Challenge with The World&rsquo;s Hottest Luxury Hotel Group? Disruptive by Design, FIVE Hotels and Resorts is Redefining &lsquo;FIVE-Star&rsquo; Hospitality and Setting the Gold Standard across the Industry.</p><p></p><p><br>
Join the FIVE Tribe - and Get Ready to Make Waves.</p><p></p><p><b><br>
The Candidate</b></p><p></p><p><br>
A Driven Self-Starter, you have Excellent Communication, Leadership and Organisational Skills. As an Astute Creative and Critical Thinker, you can Conceptualise and Implement Innovative Solutions in a Fast-Paced Environment. Not even the Smallest Detail Escapes Your Keen Eye and You Execute Tasks Proactively with Precision and Finesse. A &lsquo;Can-Do!&rsquo; Attitude Coupled with An Inherent Flair for Taking Ownership Makes You a Highly Motivated Go-Getter.</p><p></p><p><br>
Your Outgoing and Approachable Nature enables you to Seamlessly Connect with other &lsquo;FIVERs&rsquo; and key Stakeholders, ensuring that Their and Your Journey at FIVE is nothing short of Sensational. Joining our Front Office Team as a Front Office Supervisor will Empower you to deliver Exceptional Experiences across our award-winning Lifestyle Destinations. Jump on Board and Unlock your Potential in a Buzzing Environment that will take your Career to New Heights!</p><p></p><p><b><br>
What We&rsquo;re Looking For</b></p><br>
<div></div><ul><li>
A proven track record of 2-3 years in Front Office within a Hotel, Leisure or Retail, delivering sensational Experiences synonymous with FIVE's award-winning Service Quality.<br>
</li><li>
A Welcoming and Enthusiastic Energy that sets the tone for a Sensational Guest Experience.<br>
</li><li>
An elevated and energetic Conversationalist, engaging Guests with lively discussions.<br>
</li><li>
Impeccable communication skills, both verbal and written, with fluency in English (Proficiency in multiple languages is preferred).<br>
</li><li>
Computer literacy, with a mastery of Word, Excel, and Outlook, while possessing an exceptional knowledge of Hotel PMS, specifically Opera.<br>
</li><li>
Next-Level Organisational and Leadership skills, effectively leading and inspiring the FIVE Tribe to New Heights<br>
</li><li>
Skills in Improving Customer Satisfaction and Driving Profitability, showcasing a commitment to Industry-Leading Standards.<br>
</li><li>
A Proactive Nature, coupled with a meticulous Eye for Detail, ensures every aspect of the Operation is perfectly curated<br>
</li><li>
&lsquo;FIVE-Styled&rsquo; Visionary thinking by finding creative solutions, while taking Ownership for all duties and tasks assigned.<br>
</li><li>
A teamwork-oriented mindset, fostering Collaboration and Cooperation among FIVE Tribe Members to achieve collective success.<br>
</li><li>
Flexibility to work a variety of shifts, including weekends and holidays, based on the requirements of the Hotel.<br>
</li><li>
A hands-on attitude, fuelled by a &lsquo;Can-Do!&rsquo; Spirit.</li></ul><p><b><br>
Key Responsibilities</b></p><div><b><br>
</b><br>
</div><ul><li>Arrives to work promptly, always adhering to FIVE&rsquo;s Grooming Standards and maintaining a polished, &lsquo;FIVE-Styled&rsquo; appearance.<br>
</li></ul><ul><li>
Oversees the Efficient Operations of reception, ensuring an Exquisite Check-in and Check-out Experience for Guests.<br>
</li><li>
Provides support to team members in handling Guest requests and inquiries, aiming for Sensational Guest Satisfaction.<br>
</li><li>
Keeps the Front Office Manager and Reception Supervisors fully informed about any Relevant Feedback from Guests, maintaining a Gold Standard of service.<br>
</li><li>
Always exhibits the Highest Standard of Customer Service, offering Bespoke assistance to meet Guest needs.<br>
</li><li>
Advises relevant Departments about Special Events or VIP Guests in the hotel, whether for events or general accommodations, ensuring a Remarkable Experience.<br>
</li><li>
Possesses a &lsquo;FIVE-Star&rsquo; knowledge of all hotel Room Categories, Room Rates, Packages, Promotions, and other Product Knowledge, essential for Daily Duties.<br>
</li><li>
Maintains a watchful eye on the Appearance, Grooming Standards, and Performance of the Front Office Team, emphasising training and teamwork for a truly &lsquo;FIVE-Styled&rsquo; experience.<br>
</li><li>
Strategically maximises Room Occupancy and utilises Upselling Techniques to promote FIVE&rsquo;s Sensational Services and Facilities.<br>
</li><li>
Ensures Fellow Front Office &lsquo;FIVERs&rsquo; have Expert Knowledge of Room Types, Hotel Facilities, Dining Venues, Shop Hours, Function Rooms, and Daily Events, maintaining an Impeccable Level of Awareness.<br>
</li><li>
Demonstrates positive Leadership Characteristics, which inspire FIVE Tribe Members to Exceed Expectations.<br>
</li><li>
Adheres to Legal Requirements regarding Fire Safety, Bomb Threats, and Health and Safety, ensuring a Boundary-Breaking Level of Compliance.<br>
</li><li>
Anticipates and caters to Guests' needs, delivering Exquisite service that Elevates Guest Satisfaction.<br>
</li><li>
Strives for Top-Notch Service, embracing the Disruptive and Visionary approach that makes FIVE an Industry-Leading Lifestyle Destination.<br>
</li><li>
Adheres to FIVE&rsquo;s Remarkable brand standards, ensuring a Boundary-Breaking experience.<br>
</li><li>
Collaborates with other Departments, promoting a Positive Culture and cultivating a Next-Level &lsquo;Vibe at FIVE.&rsquo;<br>
</li><li>
Adheres to Legal Requirements regarding Fire Safety, Bomb Threats, and Health and Safety, ensuring a Boundary-Breaking Level of Compliance.<br>
</li><li>
Attends required training sessions to stay at the Cutting Edge of their profession.<br>
</li><li>
Upholds professional confidentiality, safeguarding FIVE's Trade Secrets with integrity.<br>
</li><li>
Maintains a &lsquo;FIVE-Star&rsquo; Awareness of Concierge Desk, Business Center, Guest Relations, and Loyalty Club policies and procedures to offer an Award-Winning Experience.<br>
</li><li>
Executes all tasks Efficiently and Thoroughly, in line with FIVE&rsquo;s Highest Expectations.</li></ul><p><b><br>
The Team</b></p><p></p><p><br>
&lsquo;FIVERs&rsquo; are Cultured yet Chic, Confident yet Self-Effacing, and Work Hard to Play even Harder. As a FIVE Tribe Member, you'll Personify the distinct &lsquo;Vibe at FIVE&rsquo; and apply it to create Insta-Perfect Experiences for our Guests that keeps them Coming Back for More. If you Dream of being surrounded by Like-Minded Individuals who share your Passion for Delivering Unforgettable Moments that last a Lifetime &ndash; then Look No Further and Unleash your Next-Level Potential.</p><p></p><p><b><br>
Sustainable Indulgence at FIVE</b></p><p></p><p><br>
FIVE is a leader in Sustainable Luxury Living and Hospitality, with its UAE-based Destinations being the first and only Hotels in the UAE to obtain the International Renewable Energy Certificates (I-REC) for achieving 100% renewable electricity for 2022. The company's Science-Meets-Styled &lsquo;Sustainable Indulgence&rsquo; Ethos has led to a completely LEED Platinum-certified operational hospitality portfolio. FIVE Palm Jumeirah and FIVE Jumeirah Village are also 3 Star SPIRE Rated Smart Buildings. FIVE Zurich, the only LEED Platinum hotel in Switzerland, achieved an impressive 84 Points under LEED v4's BD+C and ID+C rating system, making it one of just five hotels worldwide to receive Platinum Certification. FIVE illustrates its Commitment to making &lsquo;Sustainability without Compromise on Luxury Living&rsquo; central to its Future Vision, with FIVE LUXE already on track to acquire LEED Platinum (BD+C). These Achievements highlight FIVE&rsquo;s Comprehensive and Committed Scope of Sustainability Strategy permeating Operations, Governance and Community.</p><p></p><p><b><br>
An Equal Opportunity Employer</b></p><p></p><p><br>
The FIVE Tribe represents over 70 nationalities across its over 1500 &lsquo;FIVERs&rsquo;. FIVE is Committed to Hiring a Diverse and Inclusive Workforce as an Equal-Opportunity Employer. Accordingly, FIVE does not discriminate based on disability, race, age, sex, gender, sexual orientation, ethnicity, religion or belief, nationality, marital status, or any other basis protected under national or local laws. Ranked 10th on the Great Workplaces in the UAE 2023 list of Large Organisations, the FIVE Tribe is more than a group of people working together &ndash; it is a Family bonded by common Values and Goals, Celebrating People, Culture and Diversity.</p><p><br>
<br>
</p><p><b>About FIVE Hotels and Resorts</b></p><p></p><p><br>
FIVE Hotels and Resorts prides itself on being Disruptively Different and Daringly Unique. Our Growing Portfolio of Lavish Destinations are the epitome of Glamour and Experiential Luxury, and currently consists of FIVE Palm Jumeirah, FIVE Jumeirah Village, FIVE Zurich and FIVE LUXE. Joining our Exceptional FIVE Tribe means you are part of a team who Breaks Boundaries and offers Unbeatable Next-Level Experiences at FIVE&rsquo;s award-winning Hotels, Dining Concepts, and 360-Degree Immersive Nightlife Venues. As part of the Accomplished FIVE Tribe, you will be part of a group of High Achievers who Fearlessly Challenge Conventions on a Global Stage.</p><p></p><p><br>
Find out more here: fivehotelsandresorts.com</p></div></div><p></p>
<br><ul><div><p>Department Name</p>
<div>Front Office
</div></div><div><p>Date Opened</p>
<div>10/03/2025
</div></div><div><p>Job Type</p>
<div>Full time
</div></div><div><p>Industry</p>
<div>Hospitality
</div></div><div><p>Work Experience</p>
<div>1-3 years
</div></div><div><p>Salary</p>
<div>AED
</div></div><div><p>City</p>
<div>Dubai
</div></div><div><p>State/Province</p>
<div>Dubayy (Dubai)
</div></div><div><p>Country</p>
<div>United Arab Emirates
</div></div><div><p>Zip/Postal Code</p>
<div>337-1500</div></div></ul>

Front Office Supervisor - FIVE LUXE JBR

Grand Hyatt

<div>
 <strong>
  Organization- Grand Hyatt Dubai
  <br/>
  <br/>
 </strong>
 <strong>
  Summary
  <br/>
  <br/>
 </strong>
 You will be responsible to provide an excellent and consistent level of service to your guests.
 <br/>
 <br/>
 The Guest Service Officer is responsible to contribute to the smooth and efficient running of the Reception within the Rooms Division.
 <br/>
 <br/>
 <strong>
  Qualifications
  <br/>
  <br/>
 </strong>
 Diploma/ Degree in Hospitality or Tourism Management with relevant experience in a five star Hotel operation.
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Guest Service Officer - Front Office

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