receptionist

customer service representative Jobs in Dubai

customer service representative

front desk receptionist

waiter/waitress

site supervisor

guest service supervisor

Pyramisa Hotel Apartment

Provide the best level of service to guests and enhance customer satisfaction by offering timely, accurate, trouble-free, and courteous service to arriving and in-house guests.&middot; Responds to guest requests for information about the hotel and its surroundings.&middot; Arranges for special services requested by the guests.&middot; Reviewing the PMS to check all updates related to guests in house, arrivals, departures and take proper handover from the previous shift.&middot; Arranges fulfilment of guest services by working with Bell staff, Housekeeping, Reservations and F&amp;B.&middot; Allocates rooms and issues appropriate keys.&middot; Follows-up and verifies arrivals by updating registration cards with regards to spelling of guest&rsquo;s name, address, e-mail address, telephone number, method of payment, guest&rsquo;s preferences.&middot; Handles incoming guest room reservations.&middot; Handles reservations for guests &amp; restaurants, etc.&middot; Aware at all times of current room status and room availability.&middot; Fully aware of current and future hotel promotions.&middot; Find ways for upselling upon check-in and during the stay of the guests to maximize room revenue.&middot; Increases hotel revenue by promoting Food and Beverage alternatives.&middot; Completes shift closing accurately by getting appropriate approval signatures.&middot; Adheres to hotel policies regarding the use of cash banks.&middot; Communicates effectively with guests, colleagues, and superiorsJob Type: Full-timePay: AED1,800.00 per monthAbility to commute/relocate:<ul><li>Dubai: Reliably commute or planning to relocate before starting work (Required)</li></ul>Experience:<ul><li>Front Office: 1 year (Preferred)</li><li>Hospitality: 1 year (Preferred)</li></ul>Work Location: In person

Guest Service Agent

Marriott International

<div>Additional Information 
Job Number26090233 
Job CategoryRooms &amp; Guest Services Operations 
LocationPalm West Beach, Palm Jumeirah Road, Dubai, United Arab Emirates, United Arab Emirates 
ScheduleFull Time 
Located Remotely?N 
Position Type Non-Management 
<div><div>POSITION SUMMARY 
Process all guest check-ins, verifying guest identity, form of payment, assigning room, and activating/issuing room key. Set up accurate accounts for each guest according to their requirements. Enter Marriott Rewards information. Ensure rates match market codes, document exceptions. Secure payment prior to issuing room key, verify/adjust billing. Compile and review daily reports/logs/contingency lists. Complete cashier and closing reports. Supply guests with directions and property information. Accommodate guest requests, contacting appropriate staff if necessary. Follow up to ensure requests have been met. Process all payment types, vouchers, paid-outs, and charges. Balance and drop receipts. Count and secure bank at beginning and end of shift. Obtain manual authorizations and follow all Accounting procedures. Notify Loss Prevention/Security of any guest reports of theft. 
Assist management in training, evaluating, counseling, motivating and coaching employees; serve as a role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process. Develop/maintain positive working relationships; support team to reach common goals; listen and respond appropriately to employee concerns. Follow company policies and procedures; report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications; ensure personal appearance is clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge guests; anticipate and address guests&rsquo; service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Ensure adherence to quality standards. Enter and locate information using computers/POS systems. Stand, sit, or walk for an extended period of time. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors. 
PREFERRED QUALIFICATIONS
Education: High school diploma or G.E.D. equivalent.
Related Work Experience: At least 1 year of related work experience.
Supervisory Experience: At least 1 year of supervisory experience.
License or Certification: None 
</div><div></div>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of &ldquo;Wonderful Hospitality. Always.&rdquo; by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that&rsquo;s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you. 
<div>
</div><div>JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you&rsquo;re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand&rsquo;s namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you&rsquo;ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That&rsquo;s The JW Treatment&trade;. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</div></div></div>

Guest Relations Supervisor

Grosvenor House Dubai and Le Royal Meridien Beach Resort & Spa

<div>
 
 Position Summary
 
 
 
 Our jobs aren&rsquo;t just about giving guests a smooth check-in and check-out. Instead, we want to build and experience that is memorable and unique. Our Guest Experience Experts take the initiative to deliver a wide range of services that guide guests through their entire stay. They are empowered to move about their space and do what needs to be done. Whether processing operational needs, addressing guest requests, completing reports, or sharing the highlights of the local area, the Guest Experience Expert makes transactions feel like part of the experience.
 
 
 No matter what position you are in, there are a few things that are critical to success &ndash; creating a safe work place, following company policies and procedures, maintaining confidentiality, protecting company assets, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Experience Experts will be on their feet and moving around (stand, sit, or walk for an extended time) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Experience Experts &ndash; to get it right for our guests and our business each and every time.
 
 
 
 Preferred Qualifications
 
 
 
 Education: High school diploma or G.E.D. equivalent.
 
 
 Related Work Experience: No related work experience.
 
 
 Supervisory Experience: No supervisory experience.
 
 
 License or Certification: None
 
 
 
 At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
 
 
 
 The Luxury Collection Hotels &amp; Resorts, with over 120 properties in more than 35 countries, offers the promise of authentic experiences that evoke lasting, treasured memories. Our more than 100 years of experience, beginning in 1906 under the Italian CIGA brand &ndash; a collection of Europe's most celebrated and iconic properties &ndash; serves as a solid foundation as we continuously evolve to exceed the desires of the luxury traveler.
 
 
 From legendary palaces and remote retreats to timeless modern classics, each luxury hotel and resort is a unique and cherished expression of its locale &ndash; a portal to the destination&rsquo;s cultural charms and treasures. If you are someone with an appreciation for evocative storytelling, a keen interest and passion for this destination's heritage, and a desire to deliver genuine, personalized, and anticipatory hospitality, then we invite you on our journey. In joining The Luxury Collection, you join a portfolio of brands with Marriott International.
 
 Be
 
 where you can do your best work,
 
 begin
 
 your purpose,
 
 belong
 
 to an amazing global team, and
 
 become
 
 the best version of you.
</div>

Guest Service Assistant

Andaz

<div><div><h2 class="jobSectionHeader">Summary</h2>
<div>At Andaz by Hyatt, we create memorable experiences through authentic hospitality. As an Assistant Manager &ndash; Front Office, you will support the team in leading daily Front Desk operations, ensuring seamless guest experiences while inspiring and developing a high-performing team.
Key Responsibilities
<ul><li>Support the day-to-day operations of the Front Office.</li>
<li>Deliver exceptional, personalized guest experiences.</li>
<li>Lead, coach, and motivate the Front Office team.</li>
<li>Handle guest concerns professionally and efficiently.</li>
<li>Coordinate with other departments to ensure smooth hotel operations.</li>
<li>Maintain Hyatt and Andaz brand standards.</li></ul> 
</div></div><div><h2 class="jobSectionHeader">Qualifications</h2>
<div><ul><li>Minimum 2 years' experience as an Assistant Manager, Team Leader, or Supervisor in Front Office or Guest Relations within an upscale or luxury hotel.</li>
<li>Strong communication, leadership, and guest service skills.</li>
<li>Excellent problem-solving and organizational abilities.</li>
<li>Experience with Opera Cloud/ PMS is an advantage.</li>
<li>Diploma or degree in Hospitality Management or a related field is preferred.</li>
<li>Language Preference- Russian/ German/French/Spanish</li></ul></div></div></div>

Assistant Manager- Front Office

MILEO THE PALM

Security Supervisor is responsible for overseeing the daily security operations of the hotel to ensure the safety and security of guests, employees, visitors, and hotel property. The role includes supervising security officers, enforcing hotel policies and safety procedures, responding to emergencies, investigating incidents, and maintaining a secure environment while delivering excellent guest service.Pay: AED3,500.00 - AED4,000.00 per monthExperience:<ul><li>Hotel: 2 years (Preferred)</li></ul>Work Location: In person

Security Supervisor

Mövenpick

<div>Company Description 
Your team and working environment:
Make the most of now. If there is something, we are very proud of at Grand Plaza M&ouml;venpick Media City is our story. We see ourselves as a place where people can best realize opportunity, because sometimes all you need to do is the ordinary in an extraordinary way. &ldquo;What if&rdquo; are two words with endless possibilities and we want to turn your wishes and ideas into moments &ndash; moments that are uncomplicated, personal and human.
Our commitment to Diversity &amp; Inclusion:
We are an inclusive company, and our ambition is to attract, recruit and promote diverse talent.
Why work for Accor?
We are far more than a worldwide leader. We welcome you as you are, and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor&rsquo;s limitless possibilities. 
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/
Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS 
Job Description 
Housekeeping Supervisor 
 
As a Housekeeping Supervisor, you will oversee the daily operations of the housekeeping department, ensuring that our hotel rooms and public areas are maintained to the highest standards of cleanliness and presentation. You will lead a team of housekeepers, manage inventory and supplies, and work closely with other departments to enhance the overall guest experience.
What you will be doing:<ul><li>
Supervise and coordinate the activities of housekeeping staff, including room attendants, cleaners, and housemen.</li><li>
Ensure all guest rooms, corridors, and public areas meet the hotel's cleanliness and presentation standards.</li><li>
Conduct regular inspections of guest rooms and public areas to ensure adherence to quality standards.</li><li>
Manage inventory of cleaning supplies and equipment, and reorder as necessary.</li><li>
Train, mentor, and evaluate housekeeping staff to ensure high performance and professional development.</li><li>
Handle guest requests and complaints promptly and professionally, resolving issues to the satisfaction of the guest.</li><li>
Collaborate with the front desk, maintenance, and other departments to ensure smooth operations and a seamless guest experience.</li><li>
Ensure compliance with health and safety regulations and hotel policies.</li><li>
Prepare and maintain reports related to housekeeping operations, including room status, inventory levels, and staff performance.</li></ul> 

Qualifications 
Your experience and skills include:<ul><li>
Proven experience as a Housekeeping Supervisor or similar role in a luxury hotel or hospitality environment.</li><li>
Strong knowledge of cleaning and sanitation products, techniques, and equipment.</li><li>
Excellent organizational and leadership skills with the ability to manage a diverse team.</li><li>
Exceptional attention to detail and commitment to maintaining high standards of cleanliness.</li><li>
Strong communication and interpersonal skills to interact effectively with guests and team members.</li><li>
Ability to handle multiple tasks and work in a fast-paced environment.</li><li>
Proficiency in English; knowledge of additional languages is a plus.</li><li>
Flexibility to work various shifts, including weekends and holidays.</li></ul> 

Additional Information 
What is in it for you:<ul><li>
Employee benefit card offering discounted Accor rates worldwide</li><li>
Learning programs through our academies</li><li>
Opportunity to develop your talent and grow within your property and across the world</li></ul></div>

Housekeeping Supervisor

Nourish Restaurant LLC

Purpose of the Role:Ensuring the daily shifts assigned by the Supervisor are carried out up to company standards. Provides support, direction, and assistance to subordinates in all areas of their assigned duties.Key Areas of Responsibilities:Customer service - You will need to run your section and observe, motivate &amp; assist your peers. Main responsibilities will be to assist waiters by taking payments, settling bills, answering phones with regards to delivery. Work alongside members of your team in order to be more efficient and to resolve customer complaints and other problems as they arise. Be well versed in safety policies and workplace procedures. Responsible for quality control, ensuring product safety and freshness and accuracy in orders. The picture on the menus should be what the guest receives. Responsible for reporting any issues or quality defects to the Supervisor. Ensure the workplace is safe and clean; this includes reviewing and enforcing all Occupational Safety and Health Administration standards and policies. Teamwork oriented Commitment to developing and maintaining a premium brand Excellent grooming / Appearance at all times Good verbal and written communication skills Computer Literate Prepare end of day reports as required, balance float &amp; petty cash at the end of your shift.Pay: AED2,500.00 - AED3,000.00 per monthWork Location: In person

Waitress/Service Crew

Explore 291+ Guest service supervisor in Dubai this August. Find roles across top companies and apply now to boost your career.