receptionist

restaurant manager Jobs in Istanbul Turkey

restaurant manager

c-vip guest experience specialist (pre-opening team) Jobs in Istanbul Turkey

c-vip guest experience specialist (pre-opening team)

catering manager

customer service coordinator Jobs in Istanbul Turkey

customer service coordinator

guest services manager

Marriott International

<div>Additional Information 
Job Number25200505 
Job CategoryRooms &amp; Guest Services Operations 
LocationLe M&eacute;ridien Istanbul Etiler, Cengiz Topel Caddesi No: 39, Istanbul, T&uuml;rkiye, T&uuml;rkiye, 34337 
ScheduleFull Time 
Located Remotely?N 
Position Type Management<div><div> 
JOB SUMMARY 
Position directs and works with managers and employees to carry out procedures ensuring an efficient check in and check out process. Ensures guest and employee satisfaction and maximizes the financial performance of the department. 
CANDIDATE PROFILE 
Education and Experience
<ul><li>High school diploma, GED or equivalent degree; 1 year experience in the guest services, front desk, or related professional area.</li></ul>
OR
<ul><li>2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; no work experience required.</li></ul> 
CORE WORK ACTIVITIES 
Maintaining Guest Services and Front Desk Goals
<ul><li>Manages day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis.</li></ul>
<ul><li>Develops specific goals and plans to prioritize, organize, and accomplish your work.</li></ul>
<ul><li>Handles complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others.</li></ul>
<ul><li>Supervises staffing levels to ensure that guest service, operational needs and financial objectives are met.</li></ul>
<ul><li>Understands the impact of department&rsquo;s operations on the overall property financial goals and objectives and manages to achieve or exceed goals.</li></ul> 
Supporting Management of Front Desk Team
<ul><li>Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.</li></ul>
<ul><li>Encourages and building mutual trust, respect, and cooperation among team members.</li></ul>
<ul><li>Serving as a role model to demonstrate appropriate behaviors.</li></ul> 
Ensuring Exceptional Customer Service
<ul><li>Provides services that are above and beyond for customer satisfaction and retention.</li></ul>
<ul><li>Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.</li></ul>
<ul><li>Responds to and handles guest problems and complaints.</li></ul>
<ul><li>Sets a positive example for guest relations.</li></ul>
<ul><li>Observes service behaviors of employees and provides feedback to individuals.</li></ul>
<ul><li>Interacts with customers to obtain feedback on quality of product, service levels and overall satisfaction.</li></ul>
<ul><li>Interacts with guests to obtain feedback on product quality and service levels.</li></ul>
<ul><li>Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement.</li></ul> 
Managing Projects and Policies
<ul><li>Implements the customer recognition/service program, communicating and ensuring the process.</li></ul>
<ul><li>Trains staff and monitors adherence to all credit policies and procedures to reduce bad debts and rebates.</li></ul>
<ul><li>Supervises same day selling procedures to maximize room revenue and control property occupancy.</li></ul>
<ul><li>Supervises daily Front Desk shift operations and ensures compliance with all policies, standards and procedures.</li></ul>
<ul><li>Ensures property policies are administered fairly and consistently, disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and support the Peer Review Process.</li></ul> 
Supporting Human Resource Activities
<ul><li>Supports the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills.</li></ul>
<ul><li>Solicits employee feedback, utilizes an &ldquo;open door&rdquo; policy and reviews employee satisfaction results to identify and address employee problems or concerns.</li></ul>
<ul><li>Brings issues concerning employee satisfaction to the attention of the department manager and Human Resources.</li></ul>
<ul><li>Assists as needed in the interviewing and hiring of employee team members with the appropriate skills.</li></ul>
<ul><li>Supports a departmental orientation program for employees to receive the appropriate new hire training to successfully perform their job.</li></ul>
<ul><li>Participates in employee progressive discipline procedures.</li></ul> 
Additional Responsibilities
<ul><li>Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.</li></ul>
<ul><li>Analyzes information and evaluating results to choose the best solution and solve problems.</li></ul>
<ul><li>Informs and/or updates the executives, the peers and the subordinates on relevant information in a timely manner.</li></ul>
<ul><li>Performs all duties at the Front Desk as necessary.</li></ul>
<ul><li>Runs Front Desk shifts whenever necessary.</li></ul>
<ul><li>Participates in departmental meetings and continually communicates a clear and consistent message regarding the Front Desk goals to produce desired results.</li></ul></div><div> 
</div>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
At Le M&eacute;ridien, we are inspired by the era of glamorous travel, celebrating each culture through the distinctly European spirit of savouring the good life. Our guests are curious and creative, cosmopolitan culture seekers that appreciate moments of connection and slowing down to savour the destination. We provide authentic, chic and memorable service along with experiences that inspire guests to savour the good life. We&rsquo;re looking for curious and creative people to join our team. If you appreciate connecting with like-minded guests and have a deep desire to create memorable experiences, we invite you to explore career opportunities with Le M&eacute;ridien. In joining Le M&eacute;ridien, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</div></div>

Night Manager

<div>Additional Information 
Job Number25199118 
Job CategoryRooms &amp; Guest Services Operations 
LocationJW Marriott Istanbul Bosphorus, Kemankes Karamustafa Pasa, Istanbul, T&uuml;rkiye, T&uuml;rkiye, 34425 
ScheduleFull Time 
Located Remotely?N 
Position Type Management<div><div> 
JOB SUMMARY 
Serves as the property Manager on Duty and oversees all property operations, ensuring that the highest levels of hospitality and service are provided. Represents property management in resolving any guest or property related situation. Manages the flow of questions and directs guests within the lobby. Serves as Guest Relations Manager and handles the tracking of service issues. 
CANDIDATE PROFILE 
Education and Experience
<ul><li>High school diploma or GED; 4 years experience in the guest services, front desk, housekeeping, or related professional area.</li></ul>
OR
<ul><li>2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years experience in the guest services, front desk, housekeeping, or related professional area.</li></ul> 
CORE WORK ACTIVITIES 
Supporting Property Operations and Guest Relations Needs
<ul><li>Maintains a strong working relationship with all departments to support property operations and goals and to expedite the resolution of any problems that may arise through the general operation of the property.</li></ul>
<ul><li>Communicates any variations to the established norms to the appropriate department in a timely manner.</li></ul>
<ul><li>Sends copy of MOD report to all departments on a daily basis.</li></ul>
<ul><li>Strives to improve service performance.</li></ul>
<ul><li>Ensures compliance with all policies, standards and procedures.</li></ul>
<ul><li>Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement.</li></ul> 
Supporting Profitability Goals
<ul><li>Understands and complies with loss prevention policies and procedures.</li></ul>
<ul><li>Reviews staffing levels to ensure that guest service, operational needs and financial objectives are met.</li></ul>
<ul><li>Reviews financial statements, sales and activity reports, and other performance data to measure productivity and goal achievement and to determine areas needing cost reduction and program improvement.</li></ul> 
Managing the Guest Experience
<ul><li>Intervenes in any guest/employee situation as needed to insure the integrity of the property is maintained, guest satisfaction is achieved, and employee well being is preserved.</li></ul>
<ul><li>Empowers employees to provide excellent customer service.</li></ul>
<ul><li>Provides immediate assistance to guests as requested.</li></ul>
<ul><li>Serves as a leader in displaying outstanding hospitality skills.</li></ul>
<ul><li>Sets a positive example for guest relations.</li></ul>
<ul><li>Responds to and handles guest problems and complaints.</li></ul>
<ul><li>Ensures employees understand customer service expectations and parameters.</li></ul>
<ul><li>Interacts with customers on a regular basis throughout the property to obtain feedback on quality of product, service levels and overall satisfaction.</li></ul>
<ul><li>Participates in the development and implementation of corrective action plans to improve guest satisfaction.</li></ul>
<ul><li>Records guest issues in the guest response tracking system.</li></ul> 
Assisting Human Resources Activities
<ul><li>Participates as needed in the investigation of employee and guest accidents.</li></ul>
<ul><li>Observes service behaviors of employees and providing feedback to individuals.</li></ul>
<ul><li>Conducts regular inspection tours of the entire facility for appearance, safety, staffing, security, and maintenance.</li></ul>
<ul><li>Celebrates successes and publicly recognizes the contributions of team members.</li></ul>
<ul><li>Ensures employees are cross-trained to support successfully daily operations.</li></ul>
<ul><li>Ensures property policies are administered fairly and consistently, disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPS) and support the Peer Review Process.</li></ul>
<ul><li>Understands and, if necessary, implements all emergency plans including accident, death, elevator, thefts, vicious crimes, bombs, fire, etc.</li></ul></div><div> 
</div>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of &ldquo;Wonderful Hospitality. Always.&rdquo; by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that&rsquo;s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you. 
<div>
</div><div>JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you&rsquo;re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand&rsquo;s namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you&rsquo;ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That&rsquo;s The JW Treatment&trade;. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</div></div></div>

Duty Manager

Fairmont Hotels & Resorts

<div>
 
 Company Description
 
 
 
 "Why work for Accor?
 
 
 We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor&rsquo;s limitless possibilities.
 
 
 By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/
 
 
 Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS"
 
 
 Rising over the slopes of the Bosphorus, surveying centuries of history, yet silhouetted against the modern skyline of Istanbul, the Fairmont heritage of distinction and style comes to Istanbul, fusing with the city&rsquo;s storied history and traditions to bring guests an exceptional experience in the heart of one of the world&rsquo;s most talked about destinations.
 
 
 Fairmont Quasar Istanbul is at once in touch with this fabulous city&rsquo;s past and part of its dynamic future, rising up from the heart of Istanbul&rsquo;s main business district. Offering sophisticated travelers 209 guest rooms with a diverse selection of restaurants and bars serving everything from elegantly crafted cocktails to exquisitely authentic Turkish cuisine. With 2,000 square meters of meeting and event space, Fairmont Quasar Istanbul is ideal for meeting and special events while the luxurious Fairmont Spa and state-of-the-art gym are the perfect places to relax and revitalize.
 
 
 
 Job Description
 
 
 
 Ensure the smooth operation of information and message, mail, luggage and transport with high level of quality and maximum courtesy.
 
 
 <ul>
 <li>
 Assigns, supervises and controls the activities of the Concierge staff.
 </li>
 <li>
 Fulfils all requests for information and services such as entertainment, transportation, sightseeing and excursions. Makes sure that all employees are supplied with all resources necessary to respond the inquiries.
 </li>
 <li>
 Regularly updates employees with regards to information concerning the hotel services, VIP s and daily functions for them to be well informed.
 </li>
 <li>
 Maintains accurate information with regards to shops and opening closing times, local attractions, transportation, flight information, restaurants and other relevant details.
 </li>
 <li>
 Ensures adequate stock of necessary guest stationary, brochures, leaflets, and promotional items.
 </li>
 <li>
 Controls plans and gives guidance for luggage service carried out for the guests for maximum efficiency.
 </li>
 <li>
 Establishes an efficient system for loading, unloading, collection, delivery, of guest luggage including safe storage for short and long term.
 </li>
 <li>
 Takes responsibility of luggage registration.
 </li>
 <li>
 Takes responsibility for all the equipment used in his department such as luggage trolleys, computers etc.
 </li>
 <li>
 Be acquainted with all the facilities offered by the hotel including in room facilities.
 </li>
 <li>
 Encourages promotion of hotel services by employees as appropriate.
 </li>
 <li>
 Oversees the lobby area and main entrance to ensure cleanliness and tidiness at all times.
 </li>
 <li>
 Controls access to the hotel and parking arrangements including valet parking and ensures that access road to main entrance is clear of traffic at all times.
 </li>
 <li>
 Supervises distribution of mail, parcels, messages and faxes to guests and offices, also redirection of the mail for the departed guests.
 </li>
 <li>
 Supervises dispatch of fax and messages in the absence of switchboard operators.
 </li>
 <li>
 Ensures the correct charging for payable services extended by the concierge to the guests.
 </li>
 <li>
 In collaboration with security, provides the required control of main entrance to the hotel.
 </li>
 <li>
 Investigates and follows up on guest complaints and takes remedial action for those not to be repeated.
 </li>
 <li>
 Handles guest complaints on the spot.
 </li>
 <li>
 Is fully responsible for the departmental induction for all the staff and provides ongoing on the job training to achieve required standards.
 </li>
 <li>
 Prepares work schedule and vacation schedule for the department.
 </li>
 <li>
 Carries out inspections for the purpose of maintaining high standards of appearance, hygiene and staff relations.
 </li>
 <li>
 Ensures that function board is updated daily and correctly.
 </li>
 <li>
 Is fully responsible for the Flags.
 </li>
 <li>
 Is fully responsible of the Limousine Department
 </li>
 <li>
 Knows and follows the fire and safety regulations of the hotel.
 </li>
 <li>
 Performs other duties assigned by his/her supervisor.
 
 
 </li>
 </ul>
 
 Qualifications
 
 
 
 The qualifications are:
 
 
 <ul>
 <li>
 University degree preferably Tourism &amp; Hotel Management,
 </li>
 <li>
 Good command of English
 </li>
 <li>
 At least 2+ years of Head Concierge experience in luxury hotel management.
 
 
 </li>
 </ul>
 Additional Information
 
 
 
 Your Team And Working Environment
 
 
 
 We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor&rsquo;s limitless possibilities.
 
 
 Note: Customization may be included for any specific local or legislative requirements, such as work permits.
 
 
 
 Only Turkish or candidates which able to communicate in Turkish will be hired.
 
 
 
 
 Our Commitment To Diversity &amp; Inclusion
 
 
 
 We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.
</div>

Head Concierge

<div>Additional Information 
Job Number25200505 
Job CategoryRooms &amp; Guest Services Operations 
LocationLe M&eacute;ridien Istanbul Etiler, Cengiz Topel Caddesi No: 39, Istanbul, T&uuml;rkiye, T&uuml;rkiye, 34337 
ScheduleFull Time 
Located Remotely?N 
Position Type Management<div> 
<div>
</div>Marriott International olarak, kapısı herkese a&ccedil;ık ve fırsata erişim imk&acirc;nı sunan bir eşit fırsat işvereni olmaya kararlıyız. &Ccedil;alışma arkadaşlarımızın, &ouml;zg&uuml;n arka planlarına değer verilen ve ge&ccedil;mişleriyle birlikte kabul g&ouml;rd&uuml;kleri bir iş ortamını etkin bir şekilde teşvik ediyoruz. En g&uuml;&ccedil;l&uuml; yanımız, &ccedil;alışma arkadaşlarımızın beraberlerinde getirdikleri zengin k&uuml;lt&uuml;r, yetenek ve deneyimlerdir. Kişinin engellilik durumuna, askerlik durumuna veya y&uuml;r&uuml;rl&uuml;kteki yasalarla korunan diğer durumlara dayalı ayrımcılık da d&acirc;hil olmak &uuml;zere, her t&uuml;rl&uuml; ayrımcılığa karşıyız.
G&ouml;z kamaştırıcı seyahat geleneğinden ilham alan Le M&eacute;ridien&rsquo;de her k&uuml;lt&uuml;r&uuml; &ouml;zellikle Avrupa'ya &ouml;zg&uuml; g&uuml;zel hayatın tadını &ccedil;ıkarma ruhuyla kutluyoruz. Misafirlerimiz, ziyaret ettikleri destinasyonların tadını &ccedil;ıkarmak i&ccedil;in bağlantı kurmayı ve hayatın keşmekeşinden uzaklaşmayı &ouml;nemseyen, meraklı ve yaratıcı, kozmopolit k&uuml;lt&uuml;rlere ilgi duyan bireylerdir. Misafirlere g&uuml;zel hayatın tadını &ccedil;ıkarmaları i&ccedil;in ilham olan deneyimlerle birlikte otantik, zarif ve unutulmaz hizmetler sunuyoruz. Ekibimize katılacak meraklı ve yaratıcı insanlar arıyoruz. Sizin gibi d&uuml;ş&uuml;nen misafirlerle bağlantı kurmayı &ouml;nemli buluyorsanız ve unutulmaz deneyimler yaratmak istiyorsanız, sizi Le M&eacute;ridien'deki kariyer fırsatlarını keşfetmeye davet ediyoruz. Le M&eacute;ridien'e katılarak, Marriott International &ccedil;atısı altındaki bir markalar portf&ouml;y&uuml;n&uuml;n par&ccedil;ası olursunuz. İşinizi en iyi şekilde yapabileceğiniz yeri tercih edin, amacınızı ger&ccedil;ekleştirmeye başlayın, m&uuml;kemmel bir k&uuml;resel ekibin &uuml;yesi olun ve hayallerinize ulaşmayı başarın.</div></div>

Mgr-Desk

Hilton

<div>
 A Front Desk Agent provides reception services for Guests to contribute to an overall exceptional experience from check-in through check-out and complete audits, as required.
 
 
 
 What will I be doing?
 
 
 
 As Front Desk Agent, you will provide reception services for Guests to contribute to an overall exceptional experience from check-in through check-out and complete audits, as required. A Front Desk Agent contributes to the first impressions of our Guests and, therefore, must perform the following tasks to the highest standards:
 
 
 <ul>
 <li>
 Achieve positive outcomes from Guest queries in a timely and efficient manner
 </li>
 <li>
 Ensure an efficient reception experience for Guests, including check in/out, and complete audit procedures, as required
 </li>
 <li>
 Ensure that both the Front Office Manager and Reception Supervisors are kept fully aware of any relevant feedback from guests and, or, other departments
 </li>
 <li>
 Demonstrate a high level of customer service at all times
 </li>
 <li>
 Attend appropriate training courses, when required, and assist with the Night Team's training and development efforts
 </li>
 <li>
 Demonstrate a knowledge of hotel room categories, room rates, packages, promotions and other general product knowledge necessary to perform daily duties
 </li>
 <li>
 Maximize room occupancy and use up-selling techniques to promote hotel services and facilities
 </li>
 <li>
 Use the correct procedures regarding the acceptance of foreign currencies, credit cards and cash in accordance with the hotel credit policy
 </li>
 <li>
 Comply with hotel security, fire regulations and all health and safety legislation
 </li>
 <li>
 Act in accordance with policies and procedures when working with front of house equipment and property management systems
 </li>
 <li>
 Follow company brand standards
 </li>
 <li>
 Assist other departments, as necessary
 
 
 
 </li>
 </ul>
 
 What are we looking for?
 
 
 
 Front Desk Agents serving Hilton brands are always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:
 
 
 <ul>
 <li>
 Previous experience in a customer-focused industry
 </li>
 <li>
 Completed high school certificate or equivalent
 </li>
 <li>
 Positive attitude and good communication skills
 </li>
 <li>
 Commitment to delivering a high level of customer service
 </li>
 <li>
 Ability to work on your own and as part of a team
 </li>
 <li>
 Competent level of IT proficiency
 
 
 
 </li>
 </ul>
 It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:
 
 
 <ul>
 <li>
 Previous experience in cash handling
 
 
 
 </li>
 </ul>
 
 What will it be like to work for Hilton?
 
 
 
 Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision &ldquo;to fill the earth with the light and warmth of hospitality&rdquo; unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!
 
 
 
 Work Locations
 
 
 
 Conrad Istanbul
 
 
 
 Schedule
 
 
 
 Full-time
 
 
 
 Brand
 
 
 
 Conrad Hotels &amp; Resorts
 
 
 
 Job
 
 
 
 Guest Services, Operations, and Front Office
</div>

Front Desk Agent - Conrad Istanbul Bosphorus

<div>Additional Information 
Job Number25202711 
Job CategorySales &amp; Marketing 
LocationJW Marriott Istanbul Bosphorus, Kemankes Karamustafa Pasa, Istanbul, T&uuml;rkiye, T&uuml;rkiye, 34425 
ScheduleFull Time 
Located Remotely?N 
Position Type Management<div> 
<div>
</div>In Marriott International ci impegniamo a essere un datore di lavoro con pari opportunit&agrave;, ad accogliere tutti e a favorire l'accesso alle opportunit&agrave;. Promuoviamo attivamente un ambiente in cui le esperienze pregresse di ogni nostro dipendente vengono valorizzate e celebrate. La nostra pi&ugrave; grande forza risiede nel ricco mix di cultura, talento e competenze dei nostri dipendenti. Ci impegniamo a non discriminare su qualsiasi base protetta, tra cui la disabilit&agrave;, lo status di veterano o altre basi protette dalla legge.
Marriott Hotels si impegna costantemente per ottimizzare l'arte dell'accoglienza, innovando in ogni occasione e mantenendo il comfort della familiarit&agrave; in tutto il mondo. In qualit&agrave; di responsabile dell'accoglienza in Marriott Hotels, contribuirai a mantenere la promessa di una &quot;Meravigliosa ospitalit&agrave;, sempre&quot;, offrendo un servizio attento, sincero e innovativo che sostiene e si fonda su questa tradizione viva. Con un nome che &egrave; sinonimo di ospitalit&agrave; in tutto il mondo, siamo orgogliosi di darti il benvenuto per esplorare opportunit&agrave; di lavoro con Marriott Hotels. Entrando a far parte di Marriott Hotels ti unirai a un portfolio di brand con Marriott International. Scegli un ambiente dove puoi svolgere al meglio il tuo lavoro, iniziare il tuo percorso verso i tuoi obiettivi, entrare a far parte di un fantastico team globale e diventare la versione migliore di te. 
<div>
 
JW Marriott fa parte del portfolio di lusso di Marriott International ed &egrave; composto da oltre 100 bellissime propriet&agrave; in citt&agrave; d'accesso e in localit&agrave; turistiche uniche di tutto il mondo. JW ritiene che i dipendenti vengano prima di tutto: se i dipendenti sono felici, lo saranno anche i nostri ospiti. I dipendenti JW Marriott sono sicuri di s&eacute;, innovativi, autentici, intuitivi e continuano la tradizione del brand che porta il nome del fondatore dell'azienda, J. Willard Marriott. I nostri hotel offrono un'esperienza di lavoro completamente diversa dal resto, in cui farai parte di una comunit&agrave; e godrai di un vero spirito di squadra con un gruppo eterogeneo di collaboratori. JW crea opportunit&agrave; di formazione, sviluppo, riconoscimento e, soprattutto, un luogo dove perseguire le proprie passioni in un ambiente di lusso con un'attenzione particolare al benessere olistico. Il trattamento eccezionale degli ospiti inizia dal modo in cui ci prendiamo cura dei nostri dipendenti: &egrave; questo il nostro The JW Treatment&trade;. Entrando a far parte di JW Marriott ti unirai a un portfolio di brand con Marriott International. Scegli un ambiente dove puoi svolgere al meglio il tuo lavoro, iniziare il tuo percorso verso i tuoi obiettivi, entrare a far parte di un fantastico team globale e diventare la versione migliore di te.</div></div></div>

Mgr-Sales I

Renard International Hospitality Search Consultants

<div>
 
 
 Director of Food &amp; Beverage
 
 
 
 
 
 
 We are currently in search of a strong Food &amp; Beverage Director for a newly opened 5-star luxury resort (Aligned with the standards of The Leading Hotels of the World, Ritz Carlton, Four Seasons, and Mandarin Oriental) that redefines world-class hospitality with state-of-the-art facilities, exquisite design, and an uncompromising commitment to service excellence. With multiple culinary outlets, bars, and bespoke dining experiences, the resort offers an exceptional platform for a visionary Food &amp; Beverage professional.
 
 
 
 
 
 
 Position Overview
 
 
 
 We are seeking an accomplished and passionate Director of Food &amp; Beverage to lead and manage all F&amp;B operations across the resort. The successful candidate will bring international expertise, strategic insight, and operational excellence to ensure exceptional guest experiences and optimal financial performance.
 
 
 This is a pivotal leadership role responsible for overseeing multiple outlets, including signature restaurants, bars, lounges, in-room dining, and banqueting services.
 
 
 Key Responsibilities
 
 
 &bull; Lead, develop, and inspire the F&amp;B team to deliver memorable guest experiences across all dining venues.
 
 
 &bull; Oversee the strategic planning, budgeting, and execution of all F&amp;B operations.
 
 
 &bull; Ensure all outlets meet and exceed luxury brand standards in service, quality, and hygiene.
 
 
 &bull; Collaborate closely with the Executive Chef on menu development, culinary innovation, and cost control.
 
 
 &bull; Drive revenue generation through innovative concepts, promotions, and guest engagement strategies.
 
 
 &bull; Implement and monitor SOPs, staff training, and guest feedback mechanisms to ensure continuous improvement.
 
 
 &bull; Maintain strong supplier relationships and manage procurement processes effectively.
 
 
 &bull; Ensure compliance with local laws and international standards, including HACCP and health &amp; safety regulations.
 
 
 &bull; Support the General Manager in achieving the resort&rsquo;s overall operational and financial goals.
 
 
 
 
 
 
 Required Qualifications:
 
 
 
 
 
 
 &bull; Fluency in Turkish and English (spoken and written).
 
 
 Experience:
 
 
 &bull; Minimum 8&ndash;10 years of progressive F&amp;B leadership experience in luxury hospitality.
 
 
 &bull; Proven track record of managing multiple F&amp;B outlets (e.g., restaurants, bars, banquets, IRD).
 
 
 &bull; Previous experience in an international setting or multinational hotel/resort group is preferred.
 
 
 &bull; Experience with pre-opening or opening of luxury properties is a strong advantage.
 
 
 Skills &amp; Attributes:
 
 
 &bull; Strong leadership, team-building, and interpersonal skills.
 
 
 &bull; Highly organized, detail-oriented, and guest-focused.
 
 
 &bull; Commercial acumen with a solid understanding of F&amp;B financials.
 
 
 &bull; Passion for innovation, food trends, and delivering world-class service.
 
 
 &bull; Culturally sensitive with the ability to work in a diverse environment.
 
 
 
 
 
 
 Package:
 
 Competitive salary and performance-based incentive bonus.
 
 
 
 
 
 Dynamic and supportive working environment. Opportunities for career development within a luxury hospitality group.
 
 
 
 
 
 This is an unique opportunity to lead the F&amp;B vision of a landmark luxury resort. Kindly send your resume to sylvia@renardinternational.com with a cover note and your recent resume. If you believe you meet the requirements.
 
 
 
 
 
 Sylvia Menezes
 
 
 Director of Worldwide Recruitment
 
 
 Renard International
 
 
 Toronto, Canada
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 Best,
 
 
 
 
 Sylvia
 
 
 
 
 Sylvia Menezes
 
 
 Director of Worldwide Recruitment
 
 
 
 RENARD INTERNATIONAL HOSPITALITY SEARCH CONSULTANTS
 
 
 
 
 
 &ldquo;The Most Trusted Name in the Hospitality Industry&rdquo;
 
 
 
 
 
 Tel:
 
 
 (1) 416 364 8325 Ext: 252
 
 
 or Intl. Mobile: (1) 647 299 2452
 
 
 
 
 Fax: (1) 416-364-4924
 
 
 Skype: sylvia.menezes
 
 
 
 
 Email:
 
 Sylvia@renardinternational.com https://www.linkedin.com/in/sylviamenezes/
 
 
 
 Web sites:
 
 www.renardinternational.com www.renardnewsletter.com www.renardglobalmanagement.com
 
 
 
 ~ Celebrating 55 Years of Excellence 1970 - 2025~
 
 
 
 
 
 WE USE OUR REPUTATION TO HELP BUILD YOURS!
 
 
 
 
 
</div>

Director of Food & Beverage

Explore 617+ Guest services manager in Istanbul Turkey this January. Find roles across top companies and apply now to boost your career.