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HC Business Partner - Associate - Egypt

Majid Al Futtaim

<div>
 
 JOB TITLE
 
 
 
 Associate - People &amp; Organisation | MAF Retail | Hypermarket Egypt
 
 
 
 Role Summary
 
 
 
 Associate - People &amp; Organisationis responsible for assisting with business strategy pertaining to recruitment, talent management and staff development. The role holder is also responsible for assisting in standardizing and implementing Human Capital policies and procedures within the country.
 
 
 
 ROLE PROFILE
 
 
 
 <ul>
 <li>
 Source and interact with recruitment vendors and negotiate contracts.
 </li>
 <li>
 Work with selected service providers to achieve company needs Policies and Procedures.
 </li>
 <li>
 Stay updated about relevant HC Standard Management system (policies, procedures and forms).
 </li>
 <li>
 Work towards aligning procedures and forms required locally (e.g. legal requirements).
 </li>
 <li>
 Monitor the proper documentation after implementation for audit purposes.
 </li>
 <li>
 Assist in sourcing contracts for procurement of staff services Staffing.
 </li>
 <li>
 Assist in the manpower planning for the head office.
 </li>
 <li>
 Support initiatives to ensure the constant availability of the required competent staff to support the organization in meeting all its responsibilities, plans and objectives.
 
 
 </li>
 </ul>
 
 Requirements
 
 
 
 <ul>
 <li>
 Bachelor&rsquo;s Degree in Administration or HR.
 </li>
 <li>
 2 - 3 years in HC administration and recruitment.
 </li>
 <li>
 Time management.
 </li>
 <li>
 Ability to work under pressure.
 </li>
 <li>
 Interpersonal skills
 
 
 </li>
 </ul>
 
 What We Offer
 
 
 
 <ul>
 <li>
 At Majid Al Futtaim, we&rsquo;re on a mission to create great moments, to spread happiness, to build, experiences that stay in our memories for a lifetime. We&rsquo;re proud to say that over the past 27 years, we have built a reputation as a regional market leader in what we do. Join us!
 </li>
 <li>
 Work in a friendly environment, where everyone shares positive vibes and excited about our future.
 </li>
 <li>
 Work with over 45,000 diverse and talented colleagues, all guided by our Leadership Model.
 </li>
 </ul>
</div>

Associate - People & Organisation

<div>
 
 
 BUSINESS INTRODUCTION
 
 
 
 Majid Al Futtaim Holding is the leading shopping mall, retail, communities, entertainment developer and operator in the Middle East, North Africa, and Central Asia regions. With over 43,000 people, revenues of over US$ 11 Billion, and operations in 18 countries. Some of the iconic brands we carry include Mall of the Emirates, Carrefour, All Saints, Lego, City Center, Abercrombie &amp; Fitch, &amp; Vox Cinemas. We believe in making Great Moments for Everyone, Every day.
 
 
 
 
 
 
 JOB TITLE
 
 
 
 Senior Specialist, People &amp; Organization | MAF Global Solutions | People &amp; Organization
 
 
 
 
 
 
 ROLE SUMMARY
 
 
 
 To provide overall support to Majid Al Futtaim GS population in Egypt . Role support includes to Induction and On Boarding, Employee Relations, Employees Services, Employee Engagement, Internal Communications and operational tasks.
 
 
 
 
 
 
 ROLE PROFILE
 
 
 <ul>
 <li>
 Ensure all new joiners are properly onboarded through the workforce team
 </li>
 <li>
 Making sure all documents are being handled properly by the workforce team and in timely manner.
 </li>
 <li>
 Keep open channels with all stakeholders to make sure their requests are being addressed on timely manner.
 </li>
 <li>
 Making sure our medical insurance services are running smoothly and handled by the medical insurance specialist providing support if needed.
 </li>
 <li>
 Making sure our mobile line devices account is running smoothly and handled by the admin assistant.
 </li>
 <li>
 Support the HC Manager to conduct monthly visits to different departments and meet employees and line managers to ensure a healthy work environment.
 </li>
 <li>
 To draft and prepare any internal memos, announcements, newsletters or any information that needs to be shared with the employees.
 </li>
 <li>
 Supporting the HC business partner with the all the operational tasks and owning them to make sure they are delivered on time with the right quality.
 </li>
 </ul>
 
 
 
 
 
 REQUIREMENTS
 
 
 <ul>
 <li>
 High quality knowledge of employee relations and how to maintain active relation with all stakeholders.
 </li>
 <li>
 Ability to build relationships and influence with credibility at all levels
 </li>
 <li>
 Proactive and willing to take ownership of tasks and projects.
 </li>
 <li>
 Team oriented, flexible and enthusiastic with a positive and committed approach.
 </li>
 <li>
 Reliable and able to work on own initiative, with good attention to detail and a high level of accuracy.
 </li>
 <li>
 2 to 3 years experience required.
 </li>
 </ul>
 
 
 
 
 
 WHAT WE OFFER
 
 
 <ul>
 <li>
 At Majid Al Futtaim, we&rsquo;re on a mission to create great moments, to spread happiness, to build, experiences that stay in our memories for a lifetime. We&rsquo;re proud to say that over the past 27 years, we have built a reputation as a regional market leader in what we do. Join us!
 </li>
 <li>
 Work in a friendly environment, where everyone shares positive vibes and excited about our future.
 </li>
 <li>
 Work with over 45,000 diverse and talented colleagues, all guided by our Leadership Model.
 </li>
 </ul>
 
 
</div>

Senior Specialist, People & Organization

NOK Human Capital

<div>
 
 
 We&rsquo;re hiring a Senior Client Success professional
 
 to join our internal team at
 
 NOK Human Capital
 
 and elevate client experience, retention, and revenue growth from our Zahraa El-Maadi HQ.
 
 
 Job Summary
 
 
 As
 
 Senior Client Success
 
 , you will own day-to-day client satisfaction and retention outcomes across an assigned portfolio. You&rsquo;ll lead onboarding, drive product/service adoption, run QBRs, monitor health and SLAs, resolve escalations, and proactively identify upsell/cross-sell opportunities in partnership with Sales, Operations, and Marketing.
 
 
 Job Responsibilities:
 
 <ul>
 <li>
 Manage a portfolio of B2B accounts, acting as the primary point of contact and trusted advisor.
 </li>
 <li>
 Plan and execute onboarding and adoption programs; track usage, value realization, and milestones.
 </li>
 <li>
 Run regular business reviews (QBRs), presenting KPIs, insights, and growth recommendations.
 </li>
 <li>
 Proactively monitor health scores, risks, and SLAs; own issue resolution and follow-through.
 </li>
 <li>
 Identify expansion opportunities (upsell/cross-sell) and coordinate with Sales to close.
 </li>
 <li>
 Map stakeholders, build executive relationships, and maintain account plans.
 </li>
 <li>
 Analyze churn/retention drivers; implement playbooks to reduce risk and improve CSAT/NPS.
 </li>
 <li>
 Maintain accurate CRM hygiene (activities, forecasts, renewal timelines, next steps).
 </li>
 <li>
 Produce clear reports and dashboards on portfolio performance and client outcomes.
 </li>
 <li>
 Stay current on competitive offerings and market trends to inform client strategy.
 </li>
 </ul>
 
 
 
 
 Key Requirements:
 
 <ul>
 <li>
 
 Education:
 
 Bachelor&rsquo;s degree in Business, Marketing, or related field (Master&rsquo;s is a plus).
 </li>
 <li>
 
 Experience:
 
 
 3&ndash;4 years
 
 in B2B Client/Customer Success, Account Management, After-Sales, or Customer Experience (IC role; informal mentoring is a plus).
 </li>
 <li>
 
 Industry Exposure (preferred):
 
 B2B services, SaaS, logistics, technology (fintech/edtech/healthtech), and B2B tech startups; exposure to hotels, BPO, FMCG, or logistics is valued.
 </li>
 <li>
 
 Tools:
 
 CRM/Ticketing (e.g., Salesforce/HubSpot/Zoho CRM, Zendesk/Freshdesk, Odoo/Pipedrive).
 </li>
 <li>
 
 Skills:
 
 Client relationship management, retention &amp; expansion, onboarding/adoption, stakeholder management, KPI reporting &amp; analysis, problem-solving, conflict resolution, presentation.
 </li>
 <li>
 
 Languages:
 
 English (must); French (plus).
 
 Other:
 
 Tech-savvy, strong communication and negotiation, client-obsessed, proactive, results-driven.
 </li>
 </ul>
 
 
 
 
 Job Conditions:
 
 <ul>
 <li>
 
 Location:
 
 NOK HC Head Office, Zahraa El-Maadi (Egypt)
 </li>
 <li>
 
 Work Mode:
 
 On-site
 </li>
 <li>
 
 Employment Type:
 
 Full time
 </li>
 <li>
 
 Days Off:
 
 2 per week
 </li>
 <li>
 
 Working Hours:
 
 8 hours/day; flexible schedule
 </li>
 <li>
 
 Start Date:
 
 ASAP
 </li>
 <li>
 
 Nationality:
 
 Egyptian (required)
 </li>
 </ul>
 
 Work Benefits
 
 <ul>
 <li>
 
 Medical Insurance
 
 </li>
 <li>
 
 Social Insurance
 
 </li>
 <li>
 
 Mobile:
 
 Company SIM + phone
 </li>
 <li>
 
 Transportation:
 
 Reimbursed for client meetings per company policy
 </li>
 </ul>
 
 
</div>

Senior Account Manager

Froneri Egypt

<div>
 
 
 Job Overview
 
 
 
 
 
 
 Supervision of all Maintenance activities within fleet department, ensure compliance in all fleet services activities nationwide.
 
 
 
 
 
 
 Job Description
 
 
 
 
 
 <ul>
 <li>
 Ensure correct budget &amp; actual HC allocation on System.
 </li>
 <li>
 Participate on quarterly DF preparation.
 </li>
 <li>
 Control of creation &amp; renewal of 3rd party contracts related to Fleet Dep.
 </li>
 <li>
 Follow up with P2P for PR/PO &amp; payments to supplier.
 </li>
 <li>
 Follow up SLA with responsible supervisors &amp; fleet services performed in all DCs.
 </li>
 <li>
 Follow up the monthly expenses &amp; prepare weekly/monthly reports &amp; analysis (Actual Vs budget expenses) and any reports required from his manager.
 </li>
 <li>
 Follow up with licenses 3rd party in all licenses process including license renewal and related license expenses.
 </li>
 <li>
 Follow up the monthly HC report &amp; analysis (Actual Vs budget HC regular &amp; seasonal with variance justification).
 </li>
 <li>
 Responsible for all Maintenance KPIs and maintaining FRONERI values.
 </li>
 <li>
 Responsible for all Work orders (PM02 &amp; PM03) process.
 </li>
 <li>
 Responsible for misuse &amp; accident reports and analysis in all DCs.
 </li>
 <li>
 Responsible for new spare parts inspection as a head of the committee.
 </li>
 <li>
 Responsible to review all Quires reports related to his job responsibilities.
 </li>
 <li>
 Responsible for scraping process frequently according to FRONERI Guideline and standards.
 </li>
 <li>
 Adhere to SHE &amp; Security policies and procedures in all site activities; also, to ensure that his subordinates are following the same rules.
 </li>
 </ul>
 
 
 
 
 
 Qualifications
 
 
 
 
 
 <ul>
 <li>
 Education: Bachelor's Degree in Engineering
 </li>
 <li>
 Major: Mechanical or Automotive
 </li>
 <li>
 Experience: 1-3 years of experience in relevant operations
 </li>
 <li>
 Excellent Communication skills
 </li>
 </ul>
 
 
</div>

Fleet Supervisor

Chaudhary Group

<div>
 
 Role Overview
 
 
 
 The
 
 Business Head / Country Head &ndash; Egypt
 
 will be responsible for establishing and growing CG&acirc;&euro;&trade;s FMCG business in the region. This role demands a commercially sharp, entrepreneurial leader with deep FMCG market exposure, strong P&amp;L leadership, and proven experience in launching and expanding consumer brands in Egypt.
 
 
 
 Key Responsibilities
 
 
 
 
 Market Entry &amp; Growth Strategy
 
 
 
 <ul>
 <li>
 Lead the establishment and expansion of CG&acirc;&euro;&trade;s FMCG business in Egypt.
 </li>
 <li>
 Develop market entry plans, route-to-market strategies, and long-term commercial roadmaps.
 </li>
 <li>
 Identify category opportunities within Foods, Beverages, Snacks, Personal Care, and other FMCG verticals.
 
 
 </li>
 </ul>
 
 Sales, Distribution &amp; Channel Development
 
 
 
 <ul>
 <li>
 Build and manage a robust distribution network (modern trade, general trade, wholesale, HORECA, etc.).
 </li>
 <li>
 Develop strong partnerships with distributors, retailers, and trade partners.
 </li>
 <li>
 Drive GTM execution, trade marketing, and availability across priority channels.
 
 
 </li>
 </ul>
 
 Brand &amp; Marketing Leadership
 
 
 
 <ul>
 <li>
 Partner with marketing teams to localize brand strategies for Egypt&acirc;&euro;&trade;s consumer landscape.
 </li>
 <li>
 Oversee consumer activation, pricing strategy, promotions, and market penetration programs.
 </li>
 <li>
 Monitor brand performance and competitive intelligence to optimize market share.
 
 
 </li>
 </ul>
 
 P&amp;L &amp; Operational Leadership
 
 
 
 <ul>
 <li>
 Full responsibility for Egypt P&amp;L, financial sustainability, budgeting, and forecasting.
 </li>
 <li>
 Oversee supply chain alignment, inventory planning, and demand forecasting.
 </li>
 <li>
 Ensure compliance with Egyptian regulatory requirements in food and FMCG categories.
 
 
 </li>
 </ul>
 
 Team &amp; Organizational Development
 
 
 
 <ul>
 <li>
 Build and lead high-performing commercial, operations, and support teams.
 </li>
 <li>
 Foster a culture of performance, agility, and strong ownership.
 </li>
 <li>
 Drive capability building, leadership development, and operational empowerment.
 
 
 </li>
 </ul>
 
 Stakeholder &amp; External Relations
 
 
 
 <ul>
 <li>
 Represent CG with government bodies, industry associations, regulatory authorities, and key commercial partners.
 </li>
 <li>
 Promote CG&acirc;&euro;&trade;s credibility and brand presence in the Egypt FMCG ecosystem.
 
 
 </li>
 </ul>
 
 Qualifications &amp; Experience
 
 
 
 <ul>
 <li>
 15+ years of experience in FMCG, with at least 5 years in senior leadership roles (Country Manager, Business Unit Head, Commercial Director, etc.).
 </li>
 <li>
 Proven experience in launching or scaling FMCG brands in Egypt.
 </li>
 <li>
 Strong expertise in sales, distribution, trade marketing, and category growth.
 </li>
 <li>
 Demonstrated success in managing full P&amp;L for a country or large business unit.
 </li>
 <li>
 Deep understanding of Egypt&acirc;&euro;&trade;s FMCG consumer behavior, trade dynamics, and regulatory frameworks.
 </li>
 <li>
 Excellent leadership, cross-functional management, and stakeholder engagement skills.
 </li>
 <li>
 Master&acirc;&euro;&trade;s degree required.
 </li>
 </ul>
</div>

Business Head â€“ Egypt

WalaPlus

<div>
 
 
 Job Summary
 
 
 
 We are looking for a proactive and experienced
 
 HR Business Partner
 
 to oversee all HR and administrative functions for WalaPlus&rsquo; Egypt office. In this role, you will ensure smooth day-to-day HR operations, drive recruitment efforts, and maintain full compliance with Egyptian labor laws and company policies. You will act as a trusted partner to the business, supporting local teams while aligning HR practices with WalaPlus&rsquo; people strategy and culture of growth, collaboration, and engagement.
 
 
 
 
 
 
 Responsibilities
 
 
 <ul>
 <li>
 Lead the full recruitment cycle for the Egypt office, including sourcing, interviewing, and onboarding, to ensure a seamless hiring experience for new team members.
 </li>
 <li>
 Oversee all daily HR operations, including employee records, payroll inputs, attendance tracking, and leave management, ensuring full compliance with company policies and Egyptian labor regulations.
 </li>
 <li>
 Manage government-related documentation and accounts, such as social insurance, labor office requirements, and medical insurance, with accuracy and timely updates.
 </li>
 <li>
 Handle office administration and operational logistics, including procurement, services, maintenance, and vendor coordination, in collaboration with the Head Office.
 </li>
 <li>
 Organize employee engagement activities and internal events in partnership with the Head Office to foster a positive, inclusive, and high-performing workplace culture.
 </li>
 </ul>
 
 
 
 
 
 Requirements:
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in Human Resources, Business Administration, or a related field.
 </li>
 <li>
 6+ years of progressive HR experience, including at least 2 years in a supervisory or business partner role.
 </li>
 <li>
 Strong knowledge of Egyptian labor laws and compliance practices.
 </li>
 <li>
 Hands-on experience with HR systems and Applicant Tracking Systems (ATS).
 </li>
 <li>
 Experience in technology-driven or service-based organizations is preferred.
 </li>
 <li>
 Excellent communication and interpersonal skills, with the ability to build trust and influence across teams.
 </li>
 <li>
 Fluent in Arabic and English.
 </li>
 </ul>
</div>

HR Business Partner

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