associate product manager

bu marketing manager - (product - pricing) Jobs in Cairo

bu marketing manager - (product - pricing)

head of growth

head of growth & product marketing Jobs in Cairo

head of growth & product marketing

head of marketing

head of product management

b_labs

<div>
 Imagine working with a world-class technology team, shaping the future of digital experiences for the consumer finance industry in Egypt...
 
 
 b_labs is the innovation arm of B.TECH, a cornerstone of the Egyptian retail industry. We are looking for a Lead Product Manager to be part of our Fintech squad who will play a pivotal role in building Egypt's leading consumer finance products.
 
 
 As a Lead Product Manager, you will join a visionary, customer-focused, and agile team with an ambitious mission - to revolutionize the consumer finance industry in Egypt by creating groundbreaking financial products. You will lead the financial services products operations and risk area of our Fintech domain, working closely with business and technology stakeholders to bring your vision to life. You will have the opportunity to shape our product development strategy, leverage industry and market trends to innovate and improve continuously, and deliver exceptional customer experiences.
 
 
 If you are passionate about designing breakthrough digital products and thrive in a diverse and inclusive team, b_labs is the perfect opportunity for you. Join us at the forefront of Fintech innovation in Egypt and help shape the future of our industry, one breakthrough at a time.
 
 
 
 Responsibilities
 
 
 
 <ul>
 <li>
 Drive product strategy and vision in alignment with overall business objectives
 </li>
 <li>
 Collaborate with cross-functional teams to define and prioritize features and enhancements based on user research, market trends, and competitive analysis
 </li>
 <li>
 Champion the user experience, ensuring products meet high standards of usability, accessibility, and value
 </li>
 <li>
 Communicate product vision and strategy to stakeholders, ensuring alignment and buy-in throughout the organization
 </li>
 <li>
 Foster a deep understanding of the competitive landscape and user experience to ensure products meet high standards of usability, accessibility, and value
 </li>
 <li>
 Use data-driven insights to develop and optimize key metrics to measure and improve product performance
 </li>
 <li>
 Drive successful go-to-market strategies that result in market growth, work closely with relevant teams to ensure adoption and success
 </li>
 <li>
 Lead by example and actively promote a safe, collaborative, diverse, and agile company culture, inspiring others to embrace our values
 
 
 </li>
 </ul>
 
 Requirements
 
 
 
 <ul>
 <li>
 8+ years of experience in software product management with a proven track record of delivering successful products
 </li>
 <li>
 Strong background in the fintech or banking industry, with a deep understanding of Financial Services products
 </li>
 <li>
 Expertise in managing both green field and brown field products, as well as deploying and launching products in regulated environments
 </li>
 <li>
 Experience leading and mentoring other product managers, while collaborating with UX/UI designers, engineers, and data scientists in an agile setting
 </li>
 <li>
 Hands-on experience with agile product development methodologies, with ability to analyze data to make informed decisions
 </li>
 <li>
 Exceptional problem-solving skills, with a high level of creativity and an ability to think outside the box
 </li>
 <li>
 A high level of empathy, with skillful communication and interpersonal skills to build rapport with customers and internal stakeholders
 </li>
 <li>
 High energy and results-driven, thriving in a fast-paced, diverse environment while working both independently and collaboratively with cross-functional teams
 </li>
 <li>
 Highly motivated, self-driven, proactive, excited to work in a fast paced and culturally diverse work environment
 
 
 </li>
 </ul>
 
 Benefits
 
 
 
 Office environment: When you come to our b_labs office, you'll find creative workspaces, a well-equipped kitchen, and an open design to foster collaboration between teams.
 
 
 Education budget: We believe the learning journey never ends, therefore you will be entitled to an annual education budget to take part in trainings, courses or onsite conferences of your choice.
 
 
 Flexibility: You know best whether you want to work from home or in the office. However, if you want to join your teammates onsite, we will subsidize the costs for lunch to foster the b_labs office community
 
 
 Mobility package: When you are joining the b_labs office, we will subsidize your mobility expenses for public transport.
 
 
 Equipment: From "Day 1" you will receive all the equipment you need be successful at work. Therefore, you can choose your laptop and get all the tools you need to stay on top of your game.
</div>

Head of Product Management

Majid Al Futtaim

<div>
 
 
 JOB TITLE
 
 
 
 Associate Manager - People &amp; Organization | MAF Retail | Head Office Egypt
 
 
 
 
 
 
 ROLE SUMMARY
 
 
 
 The Associate Manager - People &amp; Organization is responsible for assisting with business strategy pertaining to recruitment, talent management and staff development. The role holder is also responsible for assisting in standardizing and implementing Human Capital policies and procedures within the country.
 
 
 
 
 
 
 ROLE PROFILE
 
 
 <ul>
 <li>
 Stay updated about relevant HC Standard Management system (policies, procedures and forms).
 </li>
 <li>
 Support initiatives to ensure the constant availability of the required competent staff to support the organization in meeting all its responsibilities, plans and objectives.
 </li>
 <li>
 Assist in the manpower planning for the head office.
 </li>
 <li>
 Provide suggestions on how to address the employee engagement and customer satisfaction challenges.
 </li>
 <li>
 Organize employee engagement events and team building activities.
 </li>
 <li>
 Implement training and performance management systems initiated by the Corporate Head Office.
 </li>
 <li>
 Develop reports for the Corporate Head Office related to training and performance.
 </li>
 <li>
 Support with the implementation of all relevant HC projects and procedures initiated by the Corporate Head Office.
 </li>
 <li>
 Proactively identify and seek professional development opportunities to improve leadership and technical skills pertaining to the direct line of work.
 </li>
 </ul>
 
 
 
 
 REQUIREMENTS
 
 
 <ul>
 <li>
 Bachelor&rsquo;s Degree in Administration or HR
 </li>
 <li>
 3-5 years in HC administration and recruitment
 </li>
 <li>
 Time management.
 </li>
 <li>
 Ability to work under pressure.
 </li>
 </ul>
 
 
 
 
 
 WHAT WE OFFER
 
 
 <ul>
 <li>
 At Majid Al Futtaim, we&rsquo;re on a mission to create great moments, to spread happiness, to build, experiences that stay in our memories for a lifetime. We&rsquo;re proud to say that over the past 27 years, we have built a reputation as a regional market leader in what we do. Join us!
 </li>
 <li>
 Work in a friendly environment, where everyone shares positive vibes and excited about our future.
 </li>
 <li>
 Work with over 45,000 diverse and talented colleagues, all guided by our Leadership Model.
 </li>
 </ul>
 
 
</div>

Associate Manager People and Organization

Toyota Egypt Group

<div>
 
 
 Job Purpose:
 
 
 
 To lead the development and execution of strategic sales plans, forecasts, and market analysis within the automotive sector. This role is pivotal in aligning sales performance with business goals by leveraging data insights, coordinating with cross-functional teams, and optimizing vehicle inventory to meet market demand.
 
 
 
 
 
 
 Key Responsibilities:
 
 
 <ul>
 <li>
 Develop and implement comprehensive sales plans and forecasts based on market trends, customer demand, and business objectives.
 </li>
 <li>
 Analyze sales data, automotive market dynamics, and competitive landscape to identify opportunities for growth and optimization.
 </li>
 <li>
 Collaborate closely with key internal functions&mdash;including Marketing, Finance, and Product Planning&mdash;to ensure alignment on sales targets, KPIs, and continuous improvement (Kaizen) initiatives.
 </li>
 <li>
 Prepare regular sales reports and executive dashboards that provide visibility on performance, market share, and future outlook.
 </li>
 <li>
 Monitor inventory levels and coordinate with demand planning and logistics teams to ensure optimal stock availability across models and locations.
 </li>
 <li>
 Support product lifecycle planning by providing market intelligence and sales projections for new model launches and phase-outs.
 </li>
 <li>
 Track and evaluate pricing trends, and dealership performance to improve commercial strategies.
 </li>
 <li>
 Lead monthly sales planning meetings and contribute to strategic business reviews with data-driven recommendations.
 </li>
 </ul>
 
 
 
 
 
 Qualifications &amp; Experience:
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in Business Administration, Economics, Automotive Engineering, or a related field; MBA is preferred.
 </li>
 <li>
 6&ndash;8 years of relevant experience in sales planning, business analytics, or commercial strategy within the automotive industry.
 </li>
 <li>
 Strong knowledge of vehicle market trends, sales forecasting techniques, and inventory management practices.
 </li>
 <li>
 Advanced Excel skills and experience with BI/reporting tools (e.g., Power BI, SAP).
 </li>
 <li>
 Solid communication and interpersonal skills to work effectively with diverse internal stakeholders and regional teams.
 </li>
 <li>
 Strong project management capabilities and a proactive, solution-oriented mindset.
 </li>
 </ul>
 
 
 
 
 
 Key Competencies:
 
 
 <ul>
 <li>
 Strategic Thinking &amp; Business Acumen
 </li>
 <li>
 Automotive Market Analysis &amp; Forecasting
 </li>
 <li>
 Cross-Functional Collaboration
 </li>
 <li>
 Inventory &amp; Demand Planning
 </li>
 <li>
 Analytical Rigor &amp; Insight Generation
 </li>
 <li>
 Communication &amp; Presentation Skills
 </li>
 </ul>
 
 
 
 
 
 Reports to
 
 : Head of Sales Business Planning &amp; Strategy
 
</div>

Sales Planning Manager - Automotive

QNB Egypt

<div>
 
 
 Duties &amp; Responsibilities:
 
 
 
 
 
 
 1. Responsible for acquiring new corporate &amp; SME clients, opening client&rsquo;s accounts, conducting regular visits to potential clients, studying the grant of credit facilities to potential clients, funds placement, and cross selling all banks&rsquo; products to maximize profitability.
 
 
 2. Extract potential corporate customers information through publications, market surveys, studies, and any other data available to identify new potential corporate &amp; SMEs clients.
 
 
 3. Approach new Corporate &amp; SMEs clients and analyze their financial statements, investigation reports, and market &amp; competitive performance to identify inherent risks and potentials, prepare call reports, and design Facility Structure.
 
 
 4. Prepare the documentation and reports needed to assess client risk and obtain credit approval. 5. Review Credit Proposal memos according to the corporate procedures, ensuring its compliance with corporate policies and procedures.
 
 
 6. Set effective action plans to achieve the acquisition targets and targets of volumes of credit facilities as designated by the direct supervisor and Head of Dept.
 
 
 7. Meet the predefined set of KPIs including volume of new approved credit facilities and profitability for new corporate clients.
 
 
 8. Possess excellent knowledge of the bank&rsquo;s products and services to allow for the cross selling and maximization of profitability.
 
 
 9. Prepare regular reports of pipeline and action plans in order to be shared with the direct supervisor &amp; Head of Department
 
 
 10. Issue monthly reports in coordination with the Head of Corporate Credit Development.
 
 
 11. Cross sell bank&rsquo;s product for all accounts opened, to maximize account NBI.
 
 
 12. Responsible for approaching existing dormant accounts with the aim of reactivating these accounts through offering credit facilities, funds placement, and/or cross selling bank&rsquo;s products. 13. Maintain knowledge of the CBE rules and regulations governing corporate lending.
 
 
 14. Ensure the correct functioning and implementation of the Permanent Supervision, Compliance and Money Laundering, Operational Risk, and Workplace Success Guidelines whenever and wherever possible.
 
 
 15. Ensure the correct adoption of policies and procedures in order to guarantee that the bank business is conducted in compliance with Local Laws, Internal Rules and Regulations, as well as, International Standards.
 
 
 
 
 
 
 Job Specifications:
 
 
 
 
 
 
 
 Education:
 
 
 
 Bachelor&rsquo;s degree in business administration or commerce
 
 
 Credit course is preferable.
 
 
 
 Experience:
 
 
 
 From 0 of 3 years of relevant Banking experience.
 
 
 
 Skills:
 
 
 
 Credit knowledge
 
 
 Communication Skills
 
 
 Excellent Computer Skills
 
 
 Excellent Analytical, Research, and Innovational Skills
 
 
 Presentation Skills
 
 
 Excellent persuasive selling techniques.
 
 
 Meeting job requirements and deadlines efficiently Compile all parts of assigned work with accuracy and precision.
 
 
 Fluency in English
 
</div>

Corporate & SMEs Relationship Manager

Landmark Group

<div>
 
 The job holder will be responsible for creating, supporting &amp; executing the strategy &amp; vision of sourcing function of the business initiatives &amp; leading fashion brand growth plan through strategic sourcing initiatives, supply chain management and project initiatives. He / She will lead Apparel Sourcing, and work with quality, Buying, Logistics to elevate vendors &amp; supply chain to the next level through innovation, world-class systems, process &amp; best practices strategically in alignment with the Corporate teams and focus in driving project initiatives. The job holder will also be responsible for ensuring smooth local buying operations through vendor identification, evaluation and selection, in compliance with the contract principles, as well as effective people management to achieve the strategic and financial objectives of the group/department
 
 
 
 
 
 
 
 Job Description
 
 
 
 <ul>
 <li>
 Deeply ingrain into the role of understanding the brand &amp; target customer for whom we are catering to.
 </li>
 <li>
 The job holder will be responsible for the strategy &amp; vision for the sourcing &amp; quality functions that would continue to help position the fashion brand as the number one value retailer in the MENA region and a market leader.
 </li>
 <li>
 Align the corporate initiatives along with the fashion brand in the way-forward strategy
 </li>
 <li>
 Drive &amp; Support Fabric standardization across apparel
 </li>
 <li>
 Manage sourcing market risks &amp; focus in penetrating new markets &ndash; product competitiveness
 </li>
 <li>
 Manage vendor matrix, large-scale vendors &amp; aligning growth strategy with all key vendors
 </li>
 <li>
 Leverage fabric library for core fabrics usage across departments &amp; for seasonal trends by working directly with key mills.
 </li>
 <li>
 Must have good global sourcing &amp; production experience across fabric mills &amp; vendors.
 </li>
 <li>
 Continue to drive Social compliance for apparel and introduce for non-apparel along with other CSR initiatives
 </li>
 <li>
 Managing a range of projects from initial requests to proposal drafting, to acceptance, delivery and follow-up.
 </li>
 <li>
 A good manager of people, experienced in communicating with senior management, buyers and supply chain.
 </li>
 <li>
 Must be a team-player &amp; should be able to present information to larger groups comfortably.
 </li>
 <li>
 Continue to work in elevating the teams and raising the bar.
 </li>
 <li>
 Build &amp; communicate product (multi-product) strategy per season and long-term
 </li>
 <li>
 Build Strong understanding of trend &amp; customer with an ability to commercially adapt the fashion for fast turn-around
 </li>
 <li>
 Align the buying plan to the overall department/category business plan and the merchandize strategy as laid down by the function head
 </li>
 <li>
 Build and maintain relationships with vendors and suppliers and negotiate the best deals with them for procuring merchandise
 </li>
 <li>
 Maintain contact with vendors; update list of vendors for bidding purposes; attend product demonstrations, obtain samples and literature regarding potential products and vendor capabilities and confer with end users
 </li>
 <li>
 Pursue cost reduction measures through centralized bulk buying and/ or selecting appropriate vendor mix, scanning the environment for benchmarks and constantly improving the purchase process
 </li>
 <li>
 Provide inputs to sourcing department for group/department sourcing strategy
 </li>
 <li>
 Ensure department compliance to product requirement, company processes etc in collaboration with sourcing
 </li>
 <li>
 Ensure critical path milestones are met &amp; reduce exceptions
 </li>
 <li>
 Conduct regular store visits in own stores across territories for feedback and in competition stores in our markets to benchmark product range, quality and pricing.
 </li>
 <li>
 Keep abreast of the latest fashion trends in buying and apply the same in the range building activity
 </li>
 <li>
 Gather information from Industry trade groups or through trade shows/market visits
 </li>
 </ul>
 
 
 
 
 
 
 Qualifications
 
 
 
 
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree as a minimum or Master&rsquo;s degree level either in Textiles or Apparel with fabric focus and understanding.
 </li>
 <li>
 Minimum 5-7 years of experience in a retail business environment with a minimum of 2-3 years&rsquo; experience as a sourcing manager in managing a team of minimum 2-3 team members.
 </li>
 <li>
 A successful track record of building relationships with cross functional partners and offering new and innovative solutions to quality issues/challenges.
 </li>
 <li>
 Experience developing &amp; leveraging strategic business relationships with vendors.
 </li>
 <li>
 Process improvement capabilities including proven examples of implementing operational efficiencies, quality standards, fabric rationalization, vendor standardization &amp; benefits.
 </li>
 <li>
 Works with a high sense of urgency &amp; integrity &amp; is motivated by new challenges.
 </li>
 <li>
 Ability to understand, summarize and present large amounts of information
 </li>
 <li>
 Good command of English Language
 </li>
 <li>
 Excellent word processing and general computing skills / analytical skills
 </li>
 <li>
 Strong product knowledge in related category/department
 </li>
 <li>
 Strong customer and trend understanding
 </li>
 <li>
 Advanced retail analytical skills
 </li>
 <li>
 Strong sourcing and range building skills
 </li>
 <li>
 Strategic thinking
 </li>
 <li>
 Experience in Local Buying is a MUST
 </li>
 <li>
 Strong influencer and communicator with ability to interact within cross functional team and with multiple stakeholders across functions and levels
 </li>
 <li>
 Negotiation and vendor management skills
 </li>
 <li>
 Risk management skills
 </li>
 <li>
 Innovative &amp; critical thinking ability
 </li>
 <li>
 People management- ability to coach and guide team on goals, performance and growth
 </li>
 </ul>
</div>

Sourcing Manager (Fashion)

Jotun Middle East, India and Africa (MEIA)

<div>
 
 Jotun Egypt is looking for a Head of Marketing ! In this role you will lead the development and execution of marketing strategies that enhance brand presence, drive sales growth, and expand market share in the decorative and protective paint segments. This role demands strong market insight, strategic leadership, and the ability to align marketing initiatives with overall business objectives.
 
 
 
 
 
 This role is based in Cairo, Egypt, reporting directly to the Managing Director and part of Jotun Egypt management team.
 
 
 
 
 
 
 Responsibilities:
 
 
 <ul>
 <li>
 Develop and execute annual marketing plans aligned with global, regional, and local direction plans.
 </li>
 <li>
 Analyze market trends, customer insights, and competitor activities to identify growth opportunities.
 </li>
 <li>
 Manage the marketing budget and ensure ROI-driven initiatives.
 </li>
 <li>
 Build and strengthen brand positioning through impactful product launches and campaigns.
 </li>
 <li>
 Set and manage pricing strategies based on research, cost analysis, and competitive benchmarking.
 </li>
 <li>
 Monitor product performance and conduct market research to understand demand trends, consumer behavior, and opportunities for improvement or relaunch.
 </li>
 <li>
 Partner with sales to create promotions, dealer incentives, and trade marketing programs that strengthen distribution.
 </li>
 <li>
 Lead digital marketing, oversee advertising, PR, and communication strategies, and manage agencies and vendors.
 </li>
 <li>
 Organize exhibitions, events, and partnerships to expand visibility and market impact.
 </li>
 <li>
 Lead and develop the marketing team, driving strong collaboration with sales, R&amp;D, and operations.
 </li>
 </ul>
 
 
 
 
 WHAT WE ARE LOOKING FOR AND WHAT WE OFFER
 
 
 
 
 
 
 Requirements We look for:
 
 
 <ul>
 <li>
 7+ years experience in B2B and B2C marketing, brand management, and product marketing.
 </li>
 <li>
 Bachelor's degree in any field of study
 </li>
 <li>
 People management experience is required
 </li>
 </ul>
 
 
 
 
 
 Competencies we look for:
 
 
 <ul>
 <li>
 Develops an ambitious but realistic business vision and translates it into a workable strategy.
 </li>
 <li>
 Identifies and seizes commercial opportunities; has a strong positive impact on business growth and profitability.
 </li>
 <li>
 Makes an impact; convinces and persuades others; promotes plans and ideas successfully
 </li>
 <li>
 Provides team with a clear sense of direction, inspires and coordinates others and keeps them focused on objectives.
 </li>
 <li>
 Understands the organization's informal rules and structures and utilizes political processes effectively to get things done
 </li>
 <li>
 Produces fresh and imaginative ideas and solutions; breaks away from tradition; promotes change and novelty
 </li>
 </ul>
 
 
 
 
 
 What We Offer:
 
 
 <ul>
 <li>
 Competitive compensation and benefits
 </li>
 <li>
 Continuous learning opportunities and training activities through on-the-job training and our in-house training.
 </li>
 <li>
 Career development opportunities across multiple disciplines and geographies
 </li>
 <li>
 A supportive and inclusive company culture where you can be your authentic self.
 </li>
 <li>
 Leaders who focus on engaging and enabling their team, proven by consistently high employee feedback scores.
 </li>
 <li>
 A focus on having fun together through team building and social activities.
 </li>
 <li>
 Mobility Support.
 </li>
 </ul>
 
 
 
 
 
 POSITION INFORMATION
 
 
 
 
 
 
 
 Company:
 
 
 
 El-Mohandes Jotun S.A.E.
 
 
 
 
 
 
 Contract Type:
 
 
 
 Regular
 
 
 
 
 
 
 Time Type:
 
 
 
 Full time
 
 
 
 
 
 
 CLOSING DATE (dd.mm.yyyy):
 
 
 
 27.10.2025
 
 
 
 
 
 WHO WE ARE
 
 
 
 
 
 Jotun&rsquo;s story in the MEIA region (Middle East, India and Africa) began in 1962, and has grown to include 18 legal entities committed to achieving success and growth of the Jotun Group. Throughout our history, we have focused on providing our employees with meaningful and challenging work, rewarding them through continued learning and development, underpinned by our values of Loyalty, Care, Respect and Boldness.
 
 
 
 
 
 El-Mohandes Jotun S.A.E., established in 1983, is one of the key markets within the MEIA region. With 2 production facilities, 3 warehouses and more than 350 employees, we aim to further strengthen Jotun&rsquo;s position in Egypt through ambitious market growth plans that focus on innovation, efficiency and profitability.
 
 
 
 
 <ul>
 <li>
 Visit our Career Page to know more about life at Jotun.
 </li>
 </ul>
 
 
 
</div>

Head of Marketing

Gilbarco Veeder-Root

<div>
 
 
 JOB TITLE
 
 : CUSTOMER SERVICE CONSULTANT
 
 
 
 REPORTING TO
 
 : CUSTOMER SERVICE MANAGER
 
 
 
 
 
 
 PURPOSE OF POSITION
 
 
 
 The Customer Service Assistant is tasked with to drive all the back-office activities necessary to receive, to process and confirm customers&rsquo; orders timely, for any customers within the MEA region for any customer or distributor buying Solution driven products offered for the Retails and Fuelling Solutions Industry. The role has the objective to maximize the efficiency in order intake, end to end order management and revenue for the given period and to match customers&rsquo; delivery time expectation and to improve or enhance our customer&rsquo;s experience. He/She is also responsible to manage all outbound customs and trade issues and maintain all relevant customers&rsquo; data.
 
 
 
 
 
 
 KEY RESPONSIBILITIES
 
 
 <ul>
 <li>
 Full understanding of international trade requirements especially within the Middle East and Africa region
 </li>
 <li>
 Assessing and processing orders with factories and customers
 </li>
 <li>
 Evaluation of orders and get necessary approval like pricing, discount, shipping information, etc. before processing orders
 </li>
 <li>
 Logging of all orders and tracking details of shipments in Sales Force
 </li>
 <li>
 Co-ordinating with factories on production lead times and ensure order readiness
 </li>
 <li>
 Attend calls with all factories to understand production issues and discuss ways to improve delivery times
 </li>
 <li>
 Ensuring an appropriate order flow with the compliance to organizational policies
 </li>
 <li>
 Co-ordinating with the finance department to resolve invoice and pricing issues
 </li>
 <li>
 Monitoring and evaluation of all orders and sales processes as well as provide weekly reports to all customers
 </li>
 <li>
 Management of the communication with the sales department and customers
 </li>
 <li>
 Working with factory and customers for inspection processes to ensure smooth shipment
 </li>
 <li>
 Check the accuracy of the shipping documents and work pro-actively to avoid any issues during custom clearance
 </li>
 <li>
 File all documents on respective order folders and share the same with customers, sales, AR team when necessary
 </li>
 <li>
 Work with factory / customer on Letter of Credits and provide necessary inputs
 </li>
 <li>
 Co-ordinating with forwarders and customers on shipments deliveries
 </li>
 <li>
 Logging, monitoring and evaluation of all order issues
 </li>
 <li>
 Assistance to Sales teams in obtaining required proforma documents and related information as required
 </li>
 </ul>
 
 
 
 
 
 POSITION RELATIONSHIPS
 
 
 
 
 Internal
 
 
 <ul>
 <li>
 Head of Departments
 </li>
 <li>
 Key Accounts Managers
 </li>
 <li>
 Regional Sales Managers
 </li>
 <li>
 Finance team
 </li>
 </ul>
 
 
 External
 
 
 <ul>
 <li>
 Factories
 </li>
 <li>
 Suppliers
 </li>
 <li>
 Customers
 </li>
 <li>
 Freight agents
 </li>
 </ul>
 
 
 
 
 
 MEASURES OF PERFORMANCE
 
 
 
 Leading: Customer Retention, Customer Satisfaction
 
 
 Lagging: Revenue growth, On time response and delivery
 
 
 
 
 
 
 
 
 
 PERSONAL QUALIFICATIONS &amp; EXPERIENCE
 
 
 
 
 Experience/Knowledge
 
 
 
 
 Required
 
 
 <ul>
 <li>
 5-year customer service experience
 </li>
 <li>
 Experience in Order Management
 </li>
 <li>
 Experience in Logistics and Supply Chain
 </li>
 <li>
 Experience in International Trade
 </li>
 <li>
 Knowledge of import/export carriers and customs matters.
 </li>
 </ul>
 
 
 
 Preferred
 
 
 
 <ul>
 <li>
 Customer service experience in a similar industry
 </li>
 <li>
 Order Management experience in a s similar industry
 </li>
 <li>
 Further studies to include Logistics and supply chain.
 </li>
 <li>
 Further knowledge to include International Trade
 </li>
 <li>
 Experience on Sales Force an advantage
 </li>
 </ul>
 
 
 
 
 
 Specific Skills
 
 
 <ul>
 <li>
 Strong Excel dashboard and visual presentation skills
 </li>
 <li>
 Significant attention to detail
 </li>
 <li>
 Problem solving and decision-making skills.
 </li>
 <li>
 Strong interpersonal and communication skills (Verbal &amp; Written)
 </li>
 <li>
 Strong teamwork attitude
 </li>
 <li>
 Fuel Retail industry knowledge and experience
 </li>
 <li>
 Extensive knowledge of internal MRP processes and infrastructure
 </li>
 </ul>
 
 
 
 
 
 Language Proficiency
 
 
 <ul>
 <li>
 English / French / Arabic- Full Professional Proficiency
 </li>
 </ul>
 
 
 
 
 
 WHO IS GILBARCO VEEDER-ROOT
 
 
 
 Gilbarco Veeder-Root, a Vontier company, is the worldwide technology leader for retail and commercial fueling operations, offering the broadest range of integrated solutions from the forecourt to the convenience store and head office. For over 150 years, Gilbarco has earned the trust of its customers by providing long-term partnership, uncompromising support, and proven reliability. Major product lines include fuel dispensers, tank gauges and fleet management systems.
 
 
 
 WHO IS VONTIER
 
 
 
 Vontier (NYSE: VNT) is a global industrial technology company uniting productivity, automation and multi-energy technologies to meet the needs of a rapidly evolving, more connected mobility ecosystem. Leveraging leading market positions, decades of domain expertise and unparalleled portfolio breadth, Vontier enables the way the world moves &ndash; delivering smart, safe and sustainable solutions to our customers and the planet. Vontier has a culture of continuous improvement and innovation built upon the foundation of the Vontier Business System and embraced by colleagues worldwide. Additional information about Vontier is available on the Company&rsquo;s website at www.vontier.com.
 
 
 
 At Vontier, we empower you to steer your career in the direction of success with a dynamic, innovative, and inclusive environment.
 
 
 
 Our commitment to personal growth, work-life balance, and collaboration fuels a culture where your contributions drive meaningful change. We provide the roadmap for continuous learning, allowing creativity to flourish and ideas to accelerate into impactful solutions that contribute to a sustainable future.
 
 
 Join our community of passionate people who work together to navigate challenges and seize opportunities. At Vontier, you are not on this journey alone-we are dedicated to equipping you with the tools and support needed to fuel your innovation, lead with impact, and thrive both personally and professionally.
 
 
 
 Together, let&rsquo;s enable the way the world moves!
 
 
</div>

Customer Service Consultant

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