hr manager

front office manager

office manager

operations manager

dental clinic manager

healthcare operations manager

NMC Health plc

<div>This role will oversee all aspects of business operations, including sales, project management, supply chain, technical service, and client relationship management. The position requires strong leadership, market knowledge, and the ability to manage cross-functional teams to achieve business objectives while maintaining compliance with UAE healthcare and regulatory standards.</div>
 <div><ul><li>Develop and execute strategic business plans to achieve growth and profitability targets.
</li><li>Lead and manage sales, operations, and technical support teams to ensure seamless delivery of solutions.
</li><li>Build and maintain strong relationships with government health authorities, hospitals, labs, and private sector clients.
</li><li>Drive business development initiatives by identifying new opportunities in healthcare.
</li><li>Ensure compliance with UAE Ministry of Health, DHA/DOH/MOH and international healthcare regulations.
</li><li>Manage P&amp;L, budgeting, and financial performance of the division.
</li><li>Implement supply chain and logistics strategies aligned with corporate objectives.
</li><li>Lead negotiations with vendors, suppliers, and international partners.
</li><li>Monitor market trends, competitor activities, and emerging technologies to guide business strategy.
</li><li>Ensure quality assurance and after-sales service excellence for all products and solutions.
</li><li>Lead cross-functional collaboration with procurement, logistics, and regulatory teams.
</li><li>Drive continuous improvement and innovation in service delivery and operations
</li><li>Build, mentor, and retain high-performing teams with a culture of accountability and performance.</li></ul></div>
 <div>Education and Certification
<ul><li>Bachelor&rsquo;s degree in Business Administration, Biomedical Engineering, Healthcare Management, or related field (Master&rsquo;s degree preferred).
</li><li>Professional certifications in Healthcare Management, Supply Chain, or Project Management (e.g., PMP, CIPS, CPIM) are an advantage.
</li></ul>Knowledge and Skills
<ul><li>In-depth understanding of ecosystem, medical devices, and laboratory solutions market.
</li><li>Strong knowledge of understanding of supply chain, logistics, and project management processes.
</li><li>Financial acumen with ability to manage budgets, forecasts, and P&amp;L.
</li><li>Excellent leadership, communication, and interpersonal skills.
</li><li>Strong problem-solving and project management capabilities.
</li><li>Ability to manage cross-functional teams across multi-site healthcare operations.
</li></ul>General Manager benefit from having experience/competency in:
<ul><li>Healthcare equipment and laboratory infrastructure solutions.
</li><li>Regulatory compliance and licensing requirements in the UAE.
</li><li>Business development and government tenders.
</li><li>Vendor and supplier management across international markets.
</li><li>Implementing digital health and AI-driven laboratory technologies.
</li><li>Leading multicultural teams in a competitive healthcare environment.
</li></ul>Experience
<ul><li>Minimum 12+ years of experience in healthcare operations, with at least 7 years in a senior leadership role.
</li><li>Experience managing diagnostic laboratories services in hospital or multi-facility healthcare settings is essential.
</li><li>Prior experience in UAE or GCC healthcare systems is highly preferred.
</li><li>Experience working in JCI-accredited or internationally recognized healthcare organizations is advantageous.</li></ul></div>

General Manager

NMC Healthcare

<div>
 
 NMC Healthcare is one of the largest private healthcare networks in the United Arab Emirates. Since 1975, it has provided high quality, personalised, and compassionate care to its patients and is proud to have earned the trust of millions of people in the UAE and around the world.
 
 
 
 
 
 
 
 
 NMC&rsquo;s network is made up of 85 medical facilities, including JCI-accredited multi-specialty hospitals, medical centres, community clinics, day surgery centres, fertility clinics, home health services, and long-term care facilities. It employs over 12,000 people and serves over 5.5 million patients every year.
 
 
 
 
 
 
 Job Summary:
 
 
 
 
 
 
 This role will oversee all aspects of business operations, including sales, project management, supply chain, technical service, and client relationship management. The position requires strong leadership, market knowledge, and the ability to manage cross-functional teams to achieve business objectives while maintaining compliance with UAE healthcare and regulatory standards.
 
 
 
 
 
 
 Responsibilities:
 
 
 
 
 
 <ul>
 <li>
 Develop and execute strategic business plans to achieve growth and profitability targets.
 </li>
 <li>
 Lead and manage sales, operations, and technical support teams to ensure seamless delivery of solutions.
 </li>
 <li>
 Build and maintain strong relationships with government health authorities, hospitals, labs, and private sector clients.
 </li>
 <li>
 Drive business development initiatives by identifying new opportunities in healthcare.
 </li>
 <li>
 Ensure compliance with UAE Ministry of Health, DHA/DOH/MOH and international healthcare regulations.
 </li>
 <li>
 Manage P&amp;L, budgeting, and financial performance of the division.
 </li>
 <li>
 Implement supply chain and logistics strategies aligned with corporate objectives.
 </li>
 <li>
 Lead negotiations with vendors, suppliers, and international partners.
 </li>
 <li>
 Monitor market trends, competitor activities, and emerging technologies to guide business strategy.
 </li>
 <li>
 Ensure quality assurance and after-sales service excellence for all products and solutions.
 </li>
 <li>
 Lead cross-functional collaboration with procurement, logistics, and regulatory teams.
 </li>
 <li>
 Drive continuous improvement and innovation in service delivery and operations
 </li>
 <li>
 Build, mentor, and retain high-performing teams with a culture of accountability and performance.
 </li>
 </ul>
 
 
 
 
 
 Education and Certification:
 
 
 
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in Business Administration, Biomedical Engineering, Healthcare Management, or related field (Master&rsquo;s degree preferred).
 </li>
 <li>
 Professional certifications in Healthcare Management, Supply Chain, or Project Management (e.g., PMP, CIPS, CPIM) are an advantage.
 </li>
 </ul>
 
 
 
 
 
 Knowledge and Skills:
 
 
 
 
 
 <ul>
 <li>
 In-depth understanding of ecosystem, medical devices, and laboratory solutions market.
 </li>
 <li>
 Strong knowledge of understanding of supply chain, logistics, and project management processes.
 </li>
 <li>
 Financial acumen with ability to manage budgets, forecasts, and P&amp;L.
 </li>
 <li>
 Excellent leadership, communication, and interpersonal skills.
 </li>
 <li>
 Strong problem-solving and project management capabilities.
 </li>
 <li>
 Ability to manage cross-functional teams across multi-site healthcare operations.
 </li>
 </ul>
 
 
 
 
 
 Experience:
 
 
 
 
 
 <ul>
 <li>
 Minimum 12+ years of experience in healthcare operations, with at least 7 years in a senior leadership role.
 </li>
 <li>
 Experience managing diagnostic laboratories services in hospital or multi-facility healthcare settings is essential.
 </li>
 <li>
 Prior experience in UAE or GCC healthcare systems is highly preferred.
 </li>
 <li>
 Experience working in JCI-accredited or internationally recognized healthcare organizations is advantageous.
 </li>
 </ul>
 
 
</div>

Ability Pediatric Rehabilitation Medical Center

<div>
 
 Company Description
 
 
 
 Ghobash Group capitalizes on opportunities within promising industry sectors by either acquiring existing companies or establishing new businesses. Aligned with the needs of a growing portfolio, the Group established Aban Investment to administer a host of centralized business functions (finance, legal, HR, marketing, etc.) all aimed at delivering greater cost efficiencies, value and best practices to each of its business units.
 
 
 
 Job Description
 
 
 
 The Head of Operations is responsible for the day-to-day management, strategic planning, and service excellence . This includes leading clinical and administrative teams, ensuring regulatory compliance, optimizing resource use, and driving innovations in care delivery. The ideal candidate brings a clinical background and a strong track record in healthcare operations.
 
 
 
 Duties and responsibilities:
 
 
 
 <ul>
 <li>
 Contribute to short and long-term organizational planning and strategy as a member of the management team
 </li>
 <li>
 Risk Management and implementation of Quality Management Program.
 </li>
 <li>
 Liaise with corporate managers to address legal, contractual and purchasing issues and requirements.
 </li>
 <li>
 Demonstrates appropriate delegation and coordination of tasks and duties in the operations of the clinic, using appropriate organizational/priority setting skills.
 </li>
 <li>
 Establishes a system of communication to coordinate activities/functions.
 </li>
 <li>
 Track performance of clinical and non-clinical employees
 </li>
 <li>
 Develops the leadership skills of staff through delegation of responsibility.
 </li>
 <li>
 Empowers staff to achieve their best professionally and guides them through creative problem solving.
 </li>
 <li>
 Assisting in preparation of monthly MIS reports
 </li>
 <li>
 Manage all functions within the facility.
 </li>
 <li>
 Increase the effectiveness and efficiency of Support Services through improvements to each function (HR, IT, Finance) as well as coordination and communication between functions.
 </li>
 <li>
 Drive initiatives in the management team and organizationally that contribute to long-term operational excellence.
 </li>
 <li>
 Providing consulting services on matters related to business development, insurance questions, and business structure and growth.
 </li>
 <li>
 Ensuring that the work of the department is effectively coordinated with other departments/sections in a timely manner and is aligned to the overall facility goals
 </li>
 <li>
 Engages in health promotion activities in the healthcare organization and community.
 </li>
 <li>
 Provides a suitable environment that supports patient and family learning.
 </li>
 <li>
 Facilitates and promotes education and effective communication between the patient, family, interdepartmental, and the interdisciplinary healthcare team as required.
 </li>
 <li>
 Support quality education, orientation program, and participates in career development.
 </li>
 <li>
 Responsible for compliance and department of health (DOH) and Insurance regulations.
 
 
 </li>
 </ul>
 
 Accountabilities:
 
 
 
 <ul>
 <li>
 Deliver on operational budget and cost-saving targets.
 </li>
 <li>
 Maximize resource utilization and scheduling efficiency.
 </li>
 <li>
 Increase revenue through reduction in cancellations and improved patient throughput.
 </li>
 <li>
 Manage vendor and service contracts.
 </li>
 <li>
 Support timely and accurate financial reporting.
 </li>
 <li>
 Achieve 100% regulatory and accreditation compliance.
 </li>
 <li>
 Maintain &gt;90% patient satisfaction.
 </li>
 <li>
 Ensure operational readiness for audits and inspections.
 </li>
 <li>
 Improve staff retention and engagement.
 </li>
 <li>
 Standardize processes through SOP implementation across all departments.
 
 
 </li>
 </ul>
 Qualifications
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in Business Administration, Healthcare Administration, Public Relations, or relevant field
 
 
 </li>
 </ul>
 Additional Information
 
 
 
 Experience:
 
 
 
 <ul>
 <li>
 5 to 10 years of management experience with a healthcare facility and proven experience in operations management
 
 
 </li>
 </ul>
 
 Skills &amp; Abilities:
 
 
 
 <ul>
 <li>
 Strong leadership and team management skills
 </li>
 <li>
 Excellent organizational and multitasking abilities
 </li>
 <li>
 Effective communication and interpersonal skills
 </li>
 <li>
 Risk management and problem-solving capabilities
 </li>
 <li>
 Knowledge of insurance processes and claim management
 </li>
 <li>
 Ability to work cross-functionally across clinical and administrative teams
 </li>
 <li>
 Strategic planning and business development mindset
 </li>
 <li>
 Strong understanding of healthcare operations and compliance (especially DOH regulations)
 </li>
 <li>
 Financial planning and budgeting skills
 </li>
 <li>
 Proficiency in performance tracking and quality improvement
 </li>
 </ul>
</div>

Assistant Operations Manager

Skin Laundry

Purpose: The Senior Clinic Manager is responsible for overseeing the day-to-day operations of Skin Laundry clinics within the designated area, ensuring compliance with local regulations and maintaining the highest standards of client care and operational excellence.The ideal candidate will have a proven track record in clinic operations management, experience in opening new clinics, and expertise in dermatology/aesthetic services.Key Duties and ResponsibilitiesOperations Management<ul><li>Oversee and manage the daily operations of Skin Laundry clinics in Abu Dhabi, ensuring smooth and effective clinic functioning while setting the tone as a visible leader who actively participates in tasks as needed.</li><li>Lead by example in developing, implementing, and improving processes, health and safety protocols, and client care procedures&mdash;from reception to treatment rooms. Demonstrate a willingness to assist with tasks that may be considered outside of your primary duties to model strong work ethic and team spirit.</li><li>Ensure Skin Laundry policies and procedures are effectively communicated to staff and implemented. Show proactive involvement in addressing operational challenges alongside the team.</li><li>Drive operational efficiency by identifying opportunities for improvement and actively participating in problem-solving, fostering a culture where all team members feel empowered to contribute.</li><li>Work towards ensuring full compliance with DOH regulations, quality standards, and local governmental requirements, while modeling responsibility and accountability in maintaining required clinical and healthcare standards.</li><li>Manage inventory standards for medical supplies and equipment; work alongside team members to monitor stock levels, prepare reports, and communicate with the Head of Operations.</li><li>When emergencies arise or client complaints need attention, handle challenging situations calmly and professionally, stepping in to support staff where necessary.</li><li>Oversee staff allocation, annual leave schedules, and ensure adequate coverage in collaboration with clinic managers and assistant clinic managers. Encourage an open, collaborative approach to scheduling, promoting teamwork across all levels.</li><li>Manage facility-related projects, including opening new clinics, ensuring deadlines and budgets are adhered to. Lead and inspire the team through these transitions with hands-on involvement.</li><li>Maintain clinic cleanliness and organization, demonstrating the same high standards expected of your team to ensure alignment with Skin Laundry's brand and operational excellence.</li></ul>Sales and Marketing<ul><li>Collaborate closely with the Head of Operations and Marketing team to analyze clinic performance, actively participating in discussions and offering strategic suggestions to drive growth.</li><li>Lead the team in achieving sales targets, ensuring not just the implementation of strategies but also actively driving motivation and engagement with clients and staff to meet customer growth objectives.</li><li>Monitor clinic revenue streams and assess ROI for services, and work collaboratively with your teams to identify ways to maximize profitability, always modeling a hands-on approach to problem-solving.</li></ul>Financial Accountability<ul><li>Oversee the clinic&rsquo;s budget, control clinic expenses, billing system, and inventory, ensuring financial accuracy and transparency at all levels. Demonstrate proactive involvement in the financial operations of the clinic by assisting with reconciliation tasks as needed.</li><li>Manage weekly cash reconciliations, ensuring adherence to budget allocations and taking ownership of cost-management initiatives to drive financial performance.</li><li>Show accountability in financial decisions, working alongside your team to find creative ways to maximize efficiency without compromising service quality.</li></ul>Staff Management<ul><li>Actively collaborate with HR to identify manpower needs, recruit employees, and support the ongoing development of your team by providing guidance and mentorship. Be a role model in fostering an environment of collaboration, trust, and mutual respect.</li><li>Conduct performance appraisals and quarterly KPI evaluations, demonstrating a commitment to staff development and growth. Lead by example in taking constructive feedback and supporting others to improve.</li><li>Take initiative in identifying staff learning and development needs and work alongside your team to implement training initiatives, demonstrating that leadership is as much about learning as it is about teaching.</li><li>Develop strategies for staff retention, creating a positive and motivating work environment where high morale is encouraged through action, not just words.</li></ul>Professional Growth &amp; Development<ul><li>Lead by example in continuous professional development. Be an advocate for learning, actively participating in educational opportunities and encouraging your team to do the same.</li><li>Take on additional responsibilities as the business evolves, demonstrating your leadership by stepping up when needed.</li><li>Demonstrate reliability, accountability, and the ability to meet deadlines, setting a standard for others to follow.</li><li>Maintain a professional development folder, tracking your own growth, and actively seek out opportunities to mentor and support others in their professional journey.</li></ul>Personal Responsibilities<ul><li>Exhibit Skin Laundry&rsquo;s core values in all aspects of your role, ensuring that your actions align with the company&rsquo;s standards for integrity, quality, and professionalism.</li><li>Uphold accountability in every decision and task, whether leading a team project or assisting with a smaller task on the clinic floor, maintaining a commitment to continuous learning and improvement.</li><li>Apply yourself to the job, continuously upgrading your skills and embracing the ethos of teamwork. Show that no task is too small, and no responsibility is beneath you.</li><li>Maintain open and effective communication with both internal and external stakeholders, fostering a culture of transparency and mutual respect.</li><li>Take ownership of your professional conduct and ensure that all interactions are aligned with Skin Laundry&rsquo;s standards for excellence, both in and outside the clinic.</li><li>In this role, you will not only be responsible for managing operations, but also setting a cultural example for your team, ensuring that everyone, regardless of their position, feels equally valued, accountable, and empowered to contribute to Skin Laundry&rsquo;s success. By leading from the front, demonstrating unwavering commitment, and rolling up your sleeves to assist where needed, you will inspire your team to follow suit and achieve the highest standards of operational excellence and patient care.</li></ul>Preferred Qualifications and Skills<ul><li>Minimum of 8 years of experience in clinic operations management, ideally within dermatology or aesthetics, with a proven track record of delivering exceptional client care and achieving operational excellence.</li><li>Experience in opening new clinics and managing associated projects &ndash; a hands-on leader who can navigate the complexities of scaling and establishing successful clinic locations, while ensuring that each clinic is set up for long-term success.</li><li>In-depth knowledge of DOH regulations and standards in Abu Dhabi, with the ability to ensure compliance and maintain the highest quality of care.</li><li>Strong leadership and the ability to inspire and motivate a diverse team &ndash; a natural influencer who can foster a collaborative, high-performance culture where every team member is engaged, accountable, and aligned with the clinic&rsquo;s goals.</li><li>Exceptional business acumen and financial insight, with the ability to balance profitability with client satisfaction, and make strategic decisions that drive growth and operational efficiency.</li><li>A client-focused mindset &ndash; understanding the client experience from their perspective and ensuring the clinic consistently exceeds expectations in terms of service, care, and results.</li><li>Experience managing doctors and healthcare professionals, including setting clear expectations, providing feedback, and fostering a collaborative environment that prioritizes patient care and team development, while aligning to the business objectives.</li><li>Fluency in Arabic (preferred) and English, with strong written and verbal communication skills that facilitate seamless interaction with both internal teams and external stakeholders.</li><li>Ability to thrive in high-pressure situations with professionalism and efficiency, leading the team through challenges while maintaining focus on the business objectives and client satisfaction.</li><li>Proficiency in clinic management systems and MS Office tools, ensuring streamlined operations and accurate tracking of performance metrics and client data.</li></ul>This role requires someone who combines strong business acumen with a deep understanding of healthcare service excellence. You will be a key player in driving the Skin Laundry&rsquo;s success while fostering a motivated and high-performing team. Your leadership will be essential in aligning both client needs and business goals, creating an environment where both the teams and patients thrive.Job Type: Full-timePay: AED1.00 per monthApplication Question(s):<ul><li>Do you have proven experience in the Abu Dhabi market opening new clinics and managing end-to-end setup projects, ensuring successful launches and sustainable operations?</li><li>What experience do you have with forecasting and budgeting for multiple clinic locations based in Abu Dhabi ?</li><li>What is your notice period?</li><li>What are your monthly salary expectations in (AED)?</li></ul>Experience:<ul><li>Aesthetics industry and clinic management: 5 years (Required)</li></ul>Location:<ul><li>Abu Dhabi (Required)</li></ul>

Senior Clinic Manager

<div><ul><li>Operational Management
</li><li>Managing Patient Experience
</li><li>Compliance with Regulations
</li><li>Staff Supervision and Training
</li><li>Budgeting and Financial Management
</li><li>Scheduling and Workflow Optimisation
</li><li>Patient Safety and Care
</li><li>Performance Metrics and Reporting
</li></ul>Risk Management and Incident ReportingAlign daily operations with the company&rsquo;s values and culture.
<ul><li>Support the team in achieving departmental goals and objectives.
</li><li>Supervise work outputs related to appointment scheduling, patient registration, medical insurance &amp; billing.
</li><li>Provide training and mentorship to team members to ensure quality standards and service delivery.
</li><li>Continuously maintain an enabling environment where you can develop and grow your team.
</li><li>Orientate new joiners and sign of probation periods.
</li><li>Ensure professional conduct and discipline within the team is followed.
</li><li>Provide support in the recruitment and selection process of team members.
</li><li>Monitor employee scheduling of the department to ensure operational coverage.
</li><li>Support and monitor cost management initiatives.
</li><li>Provide support related to attendance, leave, overtime, staff allocations, uniform, dress code and personal hygiene.
</li><li>Support staff engagement initiatives.
</li><li>Continuously monitor and measure plans against quality indicators and department objectives, ensuring regular audits are in place, analyse the data and give relevant feedback.
</li><li>Complete yearly appraisals, coach &amp; developing the team.
</li><li>Maintain quality service by ensuring quality customer service standards, identifying trends &amp; recommending process improvements.
</li><li>Complaint management &amp; process improvements linked to overall patient experience.
</li><li>Participates in Hospital training programs.
</li><li>Strictly adheres to NMC&rsquo;s regulations and policies especially those related to infection control, patient safety &amp; JCI.
</li><li>Supports Continuous Quality Improvement and participates and contributes to all the quality assurance activities of the service.
</li><li>Exercises effective interpersonal skills in dealings with department staff, colleagues and management.
</li><li>Maintains patient &amp; staff confidentiality.
</li><li>Investigate billing discrepancies by reviewing the patient&rsquo;s records, insurance information, and charges to identify errors.
</li><li>Address patient concerns regarding incorrect charges or billing questions and facilitate resolution in a professional manner.
</li><li>Track outstanding bills and provide regular updates to management regarding billing performance, collections progress.
</li><li>Identify trends in patient billing issues and recommend process improvements to enhance efficiency and reduce billing errors.
</li><li>Generate detailed reports on patient invoices, outstanding balances, and payment collections.
</li><li>To create and continuously maintain an enabling environment where people can develop and grow.
</li><li>To ensure that performance management contracts are in place for the team.
</li><li>Conduct and document bi-annual performance conversations .
</li><li>Identify high potential talent and ensure that development plans are facilitated in cooperation with Human Resources.
</li><li>Ensure that a training plan is developed and monitored to ensure continuous sharing of knowledge and skill.
</li><li>Monitor the quality of onboarding for new employees; new employees are orientated and probation periods are signed off .
</li><li>Maintain professional conduct and discipline within the team.
</li><li>Work closely with the recruitment team to recruit and select competent employees .
</li></ul>Monitor employee scheduling of the department to ensure sufficient operational coverage</div>
 <div><ul><li>Operational Management
</li><li>Managing Patient Experience
</li><li>Compliance with Regulations
</li><li>Staff Supervision and Training
</li><li>Budgeting and Financial Management
</li><li>Scheduling and Workflow Optimisation
</li><li>Patient Safety and Care
</li><li>Performance Metrics and Reporting
</li></ul>Risk Management and Incident ReportingAlign daily operations with the company&rsquo;s values and culture.
<ul><li>Support the team in achieving departmental goals and objectives.
</li><li>Supervise work outputs related to appointment scheduling, patient registration, medical insurance &amp; billing.
</li><li>Provide training and mentorship to team members to ensure quality standards and service delivery.
</li><li>Continuously maintain an enabling environment where you can develop and grow your team.
</li><li>Orientate new joiners and sign of probation periods.
</li><li>Ensure professional conduct and discipline within the team is followed.
</li><li>Provide support in the recruitment and selection process of team members.
</li><li>Monitor employee scheduling of the department to ensure operational coverage.
</li><li>Support and monitor cost management initiatives.
</li><li>Provide support related to attendance, leave, overtime, staff allocations, uniform, dress code and personal hygiene.
</li><li>Support staff engagement initiatives.
</li><li>Continuously monitor and measure plans against quality indicators and department objectives, ensuring regular audits are in place, analyse the data and give relevant feedback.
</li><li>Complete yearly appraisals, coach &amp; developing the team.
</li><li>Maintain quality service by ensuring quality customer service standards, identifying trends &amp; recommending process improvements.
</li><li>Complaint management &amp; process improvements linked to overall patient experience.
</li><li>Participates in Hospital training programs.
</li><li>Strictly adheres to NMC&rsquo;s regulations and policies especially those related to infection control, patient safety &amp; JCI.
</li><li>Supports Continuous Quality Improvement and participates and contributes to all the quality assurance activities of the service.
</li><li>Exercises effective interpersonal skills in dealings with department staff, colleagues and management.
</li><li>Maintains patient &amp; staff confidentiality.
</li><li>Investigate billing discrepancies by reviewing the patient&rsquo;s records, insurance information, and charges to identify errors.
</li><li>Address patient concerns regarding incorrect charges or billing questions and facilitate resolution in a professional manner.
</li><li>Track outstanding bills and provide regular updates to management regarding billing performance, collections progress.
</li><li>Identify trends in patient billing issues and recommend process improvements to enhance efficiency and reduce billing errors.
</li><li>Generate detailed reports on patient invoices, outstanding balances, and payment collections.
</li><li>To create and continuously maintain an enabling environment where people can develop and grow.
</li><li>To ensure that performance management contracts are in place for the team.
</li><li>Conduct and document bi-annual performance conversations .
</li><li>Identify high potential talent and ensure that development plans are facilitated in cooperation with Human Resources.
</li><li>Ensure that a training plan is developed and monitored to ensure continuous sharing of knowledge and skill.
</li><li>Monitor the quality of onboarding for new employees; new employees are orientated and probation periods are signed off .
</li><li>Maintain professional conduct and discipline within the team.
</li><li>Work closely with the recruitment team to recruit and select competent employees .
</li></ul>Monitor employee scheduling of the department to ensure sufficient operational coverage</div>
 <div><ul><li>Bachelor&rsquo;s Degree - Any discipline or related fields. Master&rsquo;s degree will be an advantage.
</li></ul>3+ years of experience in customer service role or relevant field, Healthcare experience in UAE will be an advantage</div>

Patient Admin Supervisor

Harmony dental

We&rsquo;re Hiring: Dental Clinic Manager!Do you have the leadership skills to run a clinic and the heart to create the best patient experience? We&rsquo;re looking for a Branch Manager who can keep our clinic running smoothly while inspiring our team to deliver exceptional care.What You&rsquo;ll Do:<ul><li>Oversee day-to-day clinic operations to ensure efficiency and quality service</li><li>Manage staff scheduling, training, and performance development</li><li>Enhance patient satisfaction through excellent service standards</li><li>Monitor resources, budgets, and compliance with healthcare regulations</li><li>Collaborate with doctors and staff to improve overall clinic performance</li></ul>What We&rsquo;re Looking For:<ul><li>Graduated in Dentistry (preferred)</li><li>Experience in healthcare/dental management is a plus</li><li>Excellent communication and problem-solving abilities</li><li>Strong leadership and organizational skills</li></ul>Why Join Us? &#9989; Be part of a professional and supportive team &#9989; Opportunity to make a real impact in patient care &#9989; Competitive salary and growth opportunitiesIf you&rsquo;re ready to lead with passion and precision, we&rsquo;d love to meet you!Job Types: Full-time, PermanentEducation:<ul><li>Bachelor's (Required)</li></ul>Experience:<ul><li>Healthcare: 2 years (Required)</li></ul>

Dental Clinic Manager

<div>The Medical Records Manager will be responsible for overseeing the hospital&rsquo;s medical records department, ensuring accurate, secure, and confidential management of patient health information. The role involves supervising staff, maintaining compliance with UAE healthcare regulations (DOH/DHA/MOH), implementing policies for efficient records management, and supporting digital health record systems.</div>
 <div><ul><li>Oversee the collection, storage, and retrieval of patient medical records in compliance with hospital policies and UAE regulatory requirements.
</li><li>Ensure confidentiality, security, and accuracy of all health information.
</li><li>Supervise and train medical records staff, assigning tasks and monitoring performance.
</li><li>Implement and manage electronic medical records (EMR/HIS) systems, ensuring smooth data entry and retrieval.
</li><li>Audit records regularly for completeness, accuracy, and compliance with DOH/DHA standards.
</li><li>Collaborate with clinical, nursing, and administrative teams to provide timely access to patient records when required.
</li><li>Prepare reports, statistics, and data analysis to support hospital operations and decision-making.
</li><li>Manage requests for release of medical information in line with hospital policy and legal requirements.
</li><li>Support continuous improvement and staff training in records management best practices.</li></ul></div>
 <div><ul><li>Bachelor&rsquo;s degree in Health Information Management, Medical Records, Healthcare Administration, or a related field.
</li><li>Minimum 6-8 years of experience in medical records or health information management, preferably in a hospital setting.
</li><li>Strong knowledge of UAE healthcare regulations (DOH, DHA, MOH).
</li><li>Familiarity with Electronic Medical Record (EMR) and Hospital Information Systems (HIS).
</li><li>Strong leadership, organizational, and communication skills.
</li><li>Proficiency in English (Arabic an advantage).</li></ul></div>

Medical Records Manager - CON

Explore 1292+ Healthcare operations manager in Abu Dhabi this September. Find roles across top companies and apply now to boost your career.

1292 healthcare operations manager jobs IN Abu Dhabi

General Manager

General Manager

Assistant Operations Manager

Senior Clinic Manager

Patient Admin Supervisor

Dental Clinic Manager

Medical Records Manager - CON