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BlackStone eIT

At BlackStone eIT, we are seeking a skilled Help Desk professional to join our dynamic team. The ideal candidate will provide excellent technical support to our clients and internal users, ensuring timely resolution of issues while delivering superior customer service. As a Help Desk team member, you will play a key role in enhancing the operational efficiency of our technology systems. Key Responsibilities <ul> <li>Respond to IT support requests via phone, email, or ticketing system in a timely manner.</li> <li>Diagnose and troubleshoot hardware and software issues; provide solutions or escalate as necessary.</li> <li>Document and track support issues, solutions, and user interactions in the help desk system.</li> <li>Assist in setting up and configuring new equipment for users.</li> <li>Provide guidance and training to users on software and tools.</li> <li>Monitor and manage support ticket backlog to ensure issues are resolved quickly.</li> <li>Stay informed on industry trends and emerging technologies to provide the best support possible.</li> <li>ser Support: Responding to user queries and issues, either via phone, video call, email, chat, or in-person.</li> <li> </li> <li>Troubleshooting: Diagnosing and resolving technical issues, which can range from simple password resets to more</li> <li> </li> <li>complex problems with network connectivity or software functionality.</li> <li> </li> <li>Hardware and Software Maintenance: Installing, configuring, and updating hardware and software, and ensuring they are functioning correctly.</li> <li> </li> <li>Documentation: Keeping records of issues and resolutions, maintaining IT inventory and documentation of processes and systems.</li> <li> </li> <li>Escalation of Issues: Recognizing when a problem needs to be escalated to a higher-level technical team or management.</li> <li> </li> <li>User Training and Guidance: Educating users on how to use various IT resources and software applications effectively.</li> <li> </li> <li>Ensuring Compliance: Making sure that IT practices adhere to organizational policies and industry standards, including security protocols.</li> <li> </li> </ul>

Help Desk

<div>
 At BlackStone eIT, we are seeking a skilled Help Desk professional to join our dynamic team. The ideal candidate will provide excellent technical support to our clients and internal users, ensuring timely resolution of issues while delivering superior customer service. As a Help Desk team member, you will play a key role in enhancing the operational efficiency of our technology systems.
 
 
 
 Key Responsibilities
 
 
 
 <ul>
 <li>
 Respond to IT support requests via phone, email, or ticketing system in a timely manner
 </li>
 <li>
 Diagnose and troubleshoot hardware and software issues; provide solutions or escalate as necessary
 </li>
 <li>
 Document and track support issues, solutions, and user interactions in the help desk system
 </li>
 <li>
 Assist in setting up and configuring new equipment for users
 </li>
 <li>
 Provide guidance and training to users on software and tools
 </li>
 <li>
 Monitor and manage support ticket backlog to ensure issues are resolved quickly
 </li>
 <li>
 Stay informed on industry trends and emerging technologies to provide the best support possible
 </li>
 <li>
 ser Support: Responding to user queries and issues, either via phone, video call, email, chat, or in-person
 </li>
 <li>
 Troubleshooting: Diagnosing and resolving technical issues, which can range from simple password resets to more
 </li>
 <li>
 complex problems with network connectivity or software functionality
 </li>
 <li>
 Hardware and Software Maintenance: Installing, configuring, and updating hardware and software, and ensuring they are functioning correctly
 </li>
 <li>
 Documentation: Keeping records of issues and resolutions, maintaining IT inventory and documentation of processes and systems
 </li>
 <li>
 Escalation of Issues: Recognizing when a problem needs to be escalated to a higher-level technical team or management
 </li>
 <li>
 User Training and Guidance: Educating users on how to use various IT resources and software applications effectively
 </li>
 <li>
 Ensuring Compliance: Making sure that IT practices adhere to organizational policies and industry standards, including security protocols
 
 
 </li>
 </ul>
 
 Requirements
 
 
 
 <ul>
 <li>
 Strong understanding of computer systems, networks, and troubleshooting techniques
 </li>
 <li>
 Experience in a help desk or IT support role, preferably with 5 years of experience
 </li>
 <li>
 Proficient in Windows and macOS operating systems
 </li>
 <li>
 Excellent communication and interpersonal skills
 </li>
 <li>
 Customer-oriented approach and the ability to handle stressful situations
 </li>
 <li>
 Ability to work well both independently and as part of a team
 </li>
 <li>
 Certifications such as CompTIA A+ or similar are a plus
 </li>
 <li>
 High school diploma or equivalent required; further education in IT is preferred
 </li>
 <li>
 Technical Skills: Knowledge of computer systems, networks, and common software applications. Familiarity with various operating systems like Windows, macOS, and Linux is also important
 </li>
 <li>
 Problem-Solving Abilities: The ability to diagnose and resolve technical issues efficiently
 </li>
 <li>
 Communication Skills (Arabic and English): Strong verbal and written communication skills are essential for explaining complex IT concepts to non-technical users
 </li>
 <li>
 Customer Service Orientation: A friendly and patient demeanour for dealing with frustrated users or complex IT issues
 </li>
 <li>
 Certifications: Certifications like CompTIA A+, Microsoft Certified Professional (MCP), or ITIL V4 Foundation
 
 
 </li>
 </ul>
 
 Benefits
 
 
 
 <ul>
 <li>
 ON-SITE Model
 </li>
 </ul>
</div>

TALENTMATE

A hospitality company in Dubai is seeking a Front Desk Representative to manage front-desk operations, ensuring an excellent experience for guests. Ideal candidates should have experience in front desk roles, exceptional communication skills, and the ability to multitask effectively. Responsibilities include managing check-ins, handling reservations, and supporting guests with requests. This is a full-time position offering opportunities for career advancement.

Front Desk & Guest Services Lead

AL RAED PIONEERS

Job Title: Receptionist cum Front Desk Sales Representative (MALE)Job Summary:We are seeking a friendly, professional, and sales-oriented Receptionist / Front Desk Sales Representative to be the first point of contact for our clients. This role combines front desk reception duties with active sales responsibilities. The ideal candidate will handle customer inquiries, manage administrative tasks, and promote our products or services to increase sales and customer satisfaction.Key Responsibilities:<ul><li>Reception &amp; Customer Service:</li><li>Greet and welcome customers or visitors in a warm and professional manner.</li><li>Answer phone calls, emails, and messages promptly and courteously.</li><li>Manage appointment bookings, schedules, and client check-ins/check-outs.</li><li>Provide accurate information about the company, products, and services.</li><li>Maintain a clean and organized reception and waiting area.</li></ul>Sales &amp; Promotion:<ul><li>Identify customer needs and recommend suitable products or services.</li><li>Assist walk-in clients with inquiries and promote ongoing offers or membership packages.</li><li>Achieve individual and team sales targets through active engagement.</li><li>Process sales transactions, issue receipts, and manage cash or POS systems.</li><li>Follow up with leads and maintain a record of client interactions and sales activities.</li></ul>Administrative Support:<ul><li>Maintain daily attendance, visitor logs, and sales records.</li><li>Assist in preparing daily reports for management.</li><li>Coordinate with other departments to ensure smooth front-office operations.</li><li>Handle general clerical duties such as filing, printing, and inventory of front desk materials.</li></ul>Qualifications &amp; Skills:<ul><li>High school diploma or equivalent (bachelor&rsquo;s degree preferred).</li><li>Proven experience as a receptionist, front desk associate, or in retail/customer service.</li><li>Strong communication and interpersonal skills.</li><li>Basic knowledge of sales and marketing principles.</li><li>Proficiency in Microsoft Office and POS systems.</li><li>Excellent organizational and multitasking abilities.</li><li>Professional appearance and positive attitude.</li></ul>Working Conditions:<ul><li>Full-time position (weekends or evening shifts may be required).</li><li>Front-facing customer environment.</li><li>Occasional standing or moving around to assist customers.</li></ul>Key Attributes:<ul><li>Friendly and approachable demeanour.</li><li>Confident in upselling and closing sales.</li><li>Punctual, reliable, and self-motivated.</li><li>Team player with a customer-first mindset.</li></ul>Job Type: Full-timePay: AED2,500.00 - AED2,750.00 per monthLanguage:<ul><li>ENGLISH (Preferred)</li><li>TAGALOG (Preferred)</li></ul>Location:<ul><li>Dubai (Preferred)</li></ul>Application Deadline: 10/11/2025

RECEPTION CUM FRONT DESK SALES

The First Group

Job Description <div>
<div>
<div>
 Job Summary: The primary responsibility of this role is to align to the Front Office Department policies and procedures to deliver exceptional service behaviour and create the right environment which our colleagues can experience that will help them to be responsive, respectful, deliver great guest experience and build customer service culture. Front Desk Supervisor is responsible for greetings, checking guests in and checking guests out of the hotel in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Front Desk Supervisor is responsible for the supervision of the Front Office team and will also assist the Duty Managers in daily front office operations. As the company representative, you will make guests feel amazing, create warmth and strike up conversation. KEY RESPONSIBILITIES <ul> <li>Ensure company brand standards, policies and procedures are always adhered to.</li> <li>Supervise daily shift process ensuring all team members adhere to standard operating procedures.</li> <li>Provide customers a positive first and last impression and maintain it at all times.</li> <li>Perform and delegate various tasks that are essential to daily operations of a hotel's front desk. These tasks include making or confirming reservations, verifying and collecting payments, controlling guest access to safe deposit boxes, and contacting housekeeping or maintenance when guests report a problem.</li> <li>Provide the team with necessary training and support.</li> <li>Bookkeeping duties, such as balancing accounts (credit limit).</li> <li>Must be friendly and outgoing, and possess excellent communication and problem-solving skills.</li> <li>Always ensure outstanding customer care.</li> <li>Respond to telephone and inquiries regarding reservations, hotel information and guest concerns.</li> <li>Use suggestive selling techniques to sell room nights, increase occupancy and revenue.</li> <li>Adhere to company credit limit policies.</li> <li>Allocate rooms to expected arrivals after checking the guest preferences and special requests.</li> <li>Build strong relationships and liaise with all other department s especially housekeeping, reservation etc.</li> <li>Cross check all billing instructions are correctly updated.</li> <li>Ensure Front Office log book / checklist is always updated and actioned upon.</li> <li>Ensure safety by following guest check in and security procedures and reporting suspicious activity to security and duty managers.</li> <li>Assist all departments in servicing the guests during high volume periods.</li> <li>Take responsibility in the absence of the Duty Manager/Front Office Manager.</li> </ul>
</div>
</div>
</div>
Desired Skill &amp; Expertise <div>
<div>
<div>
<ul> <li>At least 2 years experience as Front Office Supervisor in 4/5* property with 300+ inventory</li> <li>Front Office computer literacy (e.g., OPERA, VICAS etc.)</li> <li>Excellent communications skills with Proficiency in speaking and writing Business English</li> <li>Required language(s): fluent English, with preferred fluent French, Arabic, or Russian</li> <li>Team player with excellent planning and organizing skills</li> <li>Able to work flexible working hours with rotating shifts</li> <li> Pleasant personality with good problem-solving skills</li></ul></div></div></div>

Front Office Supervisor

Abbott Laboratories

<ul><li> </li> </ul> Front Office Executive (UAE Nationals only) The role is based in our office in Business Bay, Dubai (this is a fixed term contract role for 1 year) What You'll do- <ul> <li> Responsible for managing front office desk </li> <li> Keep front office clean, tidy and supplied with all necessary supplies </li> <li> Greet, communicate with and welcome guests </li> <li> Answer all queries and addressing the requests </li> <li> Answer all incoming calls and redirect them when needed </li> <li> Receive letters, packages and send them to appropriate destination </li> <li> Prepare and manage outgoing mail </li> <li> Check, sort and forward emails </li> <li> Monitor office supplies </li> <li> Make supply orders when needed </li> <li> Monitor and update records and files </li> <li> Monitor and log office expenses and costs </li> <li> Supporting all admin related activities as required </li> <li> Invoices and Documentation </li> </ul> Required Qualifications- <ul> <li> 1-3 years of experience as Front Desk Representative or similar role </li> <li> Bachelors or High school Diploma </li> <li> Hands on experience with office machines </li> <li> In- depth knowledge of office management and book keeping </li> <li> Excellent knowledge of MS Office (especially Excel and Word) </li> <li> Great interpersonal and communication skills </li> <li> Team player </li> <li> Good time management skills </li> </ul>

Front Office and Admin Assistant

Abbott

<div>About Abbott
Abbott is a global healthcare leader, creating breakthrough science to improve people&rsquo;s health. We&rsquo;re always looking towards the future, anticipating changes in medical science and technology. 
Working at Abbott
At Abbott, you can do work that matters, grow, and learn, care for yourself and family, be your true self and live a full life. You will have access to:<ul><li>
Career development with an international company where you can grow the career you dream of.</li><li>
A company recognized as a great place to work in dozens of countries around the world and named one of the most admired companies in the world by Fortune.</li><li>
A company that is recognized as one of the best big companies to work for as well as a best place to work for diversity, working mothers, female executives, and scientists.</li></ul>
Front Office Executive (UAE Nationals only)
The role is based in our office in Business Bay, Dubai (this is a fixed term contract role for 1 year)
What You'll do-<ul><li>
Responsible for managing front office desk</li><li>
Keep front office clean, tidy and supplied with all necessary supplies</li><li>
Greet, communicate with and welcome guests</li><li>
Answer all queries and addressing the requests</li><li>
Answer all incoming calls and redirect them when needed</li><li>
Receive letters, packages and send them to appropriate destination</li><li>
Prepare and manage outgoing mail</li><li>
Check, sort and forward emails</li><li>
Monitor office supplies</li><li>
Make supply orders when needed</li><li>
Monitor and update records and files</li><li>
Monitor and log office expenses and costs</li><li>
Supporting all admin related activities as required</li><li>
Invoices and Documentation</li></ul>
Required Qualifications-<ul><li>
1-3 years of experience as Front Desk Representative or similar role</li><li>
Bachelors or High school Diploma</li><li>
Hands on experience with office machines</li><li>
In- depth knowledge of office management and book keeping</li><li>
Excellent knowledge of MS Office (especially Excel and Word)</li><li>
Great interpersonal and communication skills</li><li>
Team player</li><li>
Good time management skills</li></ul>
Follow your career aspirations to Abbott for diverse opportunities with a company that can help you build your future and live your best life. Abbott is an Equal Opportunity Employer, committed to employee diversity.
Connect with us at www.abbott.com, on Facebook at www.facebook.com/Abbott and on Twitter @AbbottNews and @AbbottGlobal.</div>

Front Office and Admin Assistant (UAE Nationals only)

Explore 2535+ Help desk representative in Dubai this November. Find roles across top companies and apply now to boost your career.

2535 help desk representative jobs IN Dubai

Help Desk

Help Desk

Front Desk & Guest Services Lead

RECEPTION CUM FRONT DESK SALES

Front Office Supervisor

Front Office and Admin Assistant

Front Office and Admin Assistant (UAE Nationals only)