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Wajda International Technology Services

HELP DESK SpecialistJob Description<ul><li>Provide administrative support for Microsoft Windows Servers within the SIU &amp; PP Data Centre.</li><li>Manage and maintain Microsoft Domain Controller &amp; Exchange environments.</li><li>Administer Microsoft 365 services and user accounts.</li><li>Diagnose and troubleshoot server-related issues.</li><li>Oversee and manage server backup solutions.</li><li>Administer Traps Antivirus and ensure endpoint security.</li><li>Coordinate with local vendors for IT equipment procurement as needed.</li><li>Follow up with vendors to resolve hardware issues and ensure timely delivery and service level compliance.</li><li>Conduct regular assessments of server configurations, performance, and security posture.</li><li>Manage network devices, Routers and Switches.</li><li>Maintain and support Access Control Systems.</li><li>Manage and troubleshoot CCTV systems and IP cameras.</li><li>Configure and deploy servers as required.</li><li>Apply system updates, security patches, and service packs consistently.</li><li>Maintain licenses, and hardware warranty records.</li><li>Handle Exchange server configuration, monitor queue sizes, resource usage, Active Directory settings, DHCP,</li></ul>Domain Controller setups, and analyzing server logs.<ul><li>Maintain UPS systems for power continuity.</li><li>Identify and mitigate single points of failure within the infrastructure.</li></ul>Kingdom of Bahrain &#1575;&#1604;&#1600;&#1576;&#1600;&#1581;&#1600;&#1600;&#1600;&#1600;&#1585;&#1610;&#1600;&#1600;&#1606; &#1605;&#1600;&#1605;&#1600;&#1600;&#1604;&#1600;&#1603;&#1600;&#1600;&#1577;&#1575;&#1604;&#1606;&#1610;&#1600;&#1600;&#1600;&#1575;&#1576;&#1600;&#1600;&#1600;&#1577; &#1575;&#1604;&#1600;&#1600;&#1593;&#1600;&#1600;&#1575;&#1605;&#1600;&#1600;&#1600;&#1577; Prosecution Public<ul><li>Monitor system capacity and performance to preempt potential issues.</li><li>Verify proper operation of the tape library for data backup.</li><li>Ensure reliable configuration and operation of all IT hardware and software systems.</li><li>Keep internal IT infrastructure current and secure.</li><li>Install new systems and perform upgrades based on organizational needs.</li><li>Maintain up-to-date network security measures including antivirus, firewalls, and patch management.</li><li>Oversee data storage solutions and implement reliable backup and recovery procedures.</li><li>Maintain uninterrupted operations of all SIU servers, routers, switches, and IP telephony systems.</li><li>Handle daily end-user support requests and technical issues.</li><li>Ensure continuous functionality of the NVR system and IP cameras.</li><li>Troubleshoot and maintain network equipment and connected peripherals.</li><li>Apply the latest security and firmware updates.</li><li>Monitor server logs and responds proactively to performance issues.</li><li>Set up and manage user accounts within Active Directory.</li><li>Troubleshoot hardware and software problems, prioritize incidents, and document resolutions.</li><li>Manage and support file server shares and access permissions.</li><li>Perform administrative tasks such as user and group management, security policy enforcement, group policy</li></ul>management, print services, and monitoring system logs.<ul><li>Monitor the health of data center infrastructure using monitoring tools and address hardware issues</li></ul>promptly; assist with server provisioning and maintenance.<ul><li>Support internal infrastructure, including desktops, laptops, servers, printers, firewalls, phones, and ensure</li></ul>proper functioning of internet, intranet, LANs, WANs, and network segments.<ul><li>Conduct routine system audits, including regular backups and security reviews.</li></ul>Job Type: Full-time

Help Desk Specialist

Zain Bahrain

<div>
 
 About The Role
 
 
 
 
 Job Purpose:
 
 
 
 To assist customers in terms of selling, collection and customer care in compliance with ZAIN BH sales guidelines, business processes and procedures.
 
 
 
 Main Duties &amp; Responsibilities
 
 
 
 <ul>
 <li>
 Build customer&rsquo;s trust in the services and products offered by Zain.
 </li>
 <li>
 Provide personalized customer service of the highest level.
 </li>
 <li>
 Ability to work as part of a team- to achieve performance metrics.
 </li>
 <li>
 Identify areas of improvement in complaints and service requests handling processes applied at all touch points.
 </li>
 <li>
 Convey practical feedback on customer experiences for all products and services to product owners for enhancement and development.
 </li>
 <li>
 Sell Products and Services (Post-paid and prepaid lines, handsets, accessories, vouchers...etc.) and all kinds of after sales services for existing and new customer.
 </li>
 <li>
 Develop product knowledge by keeping up to date with service and product offerings.
 </li>
 <li>
 Check and report challenges related to shop look and maintenance.
 </li>
 <li>
 Manage the opening and closing of shops in coordination with the team leader.
 </li>
 <li>
 Deliver and dispatch stock and handle stock count regularly in coordination with the team leader.
 </li>
 <li>
 Respond to customer enquiries, finding the correct answers by consulting systems, help desk and other records.
 </li>
 <li>
 Assist subscribers in maintaining/updating customer accounts, billing enquiries &amp; collect payments.
 </li>
 <li>
 Manage inventory at point of sale, ensuring secure storage and assisting in reconciliations.
 </li>
 <li>
 Collect payments from customers in a secure and orderly manner.
 </li>
 <li>
 Handle issues and customer complaints, solving problems, logging complaints in system and escalating the issues to management / Help Desk when appropriate.
 </li>
 <li>
 Handle and count cash and other payments, responsible for their reconciling payments against system records daily.
 </li>
 <li>
 Collect and verify required documentation, such as ID, forms, and receipts. Hand them over to the team leader at end of shift
 </li>
 <li>
 Continuously improve own performance in order to meet and exceed targets and objectives.
 </li>
 <li>
 Ensure compliance with all applicable policies &amp; regulatory requirements on Information Security
 </li>
 <li>
 Perform any other related tasks as assigned or needed.
 
 
 </li>
 </ul>
 Core Competencies
 
 
 <ul>
 <li>
 Effectively communicate by listening actively, share relevant information with others and interact with others to establish fair and effective relationships.
 </li>
 <li>
 Identify customer&rsquo;s requirements correctly, exceed customer expectations and act proactively for ensuring customer satisfaction
 </li>
 <li>
 Ability to develop cooperation and teamwork while working toward solutions that generally benefit all parties
 </li>
 <li>
 Capacity of recognizing owns feelings and those of others for motivating ourselves and managing emotions well in ourselves and in our relationships.
 
 
 </li>
 </ul>
 Functional Competencies
 
 
 <ul>
 <li>
 Customer Focus.
 </li>
 <li>
 Selling skills.
 </li>
 <li>
 Products and Services knowledge.
 </li>
 <li>
 Relationship Management.
 </li>
 <li>
 Negotiation skills.
 
 
 </li>
 </ul>
 
 Qualifications And Experience
 
 
 
 <ul>
 <li>
 University student (2nd year and above) or a fresh university graduate.
 </li>
 <li>
 Experience in any related field is a plus.
 </li>
 <li>
 Fluent in both Arabic and English.
 </li>
 <li>
 Able to work full time on shift basis.
 
 
 </li>
 </ul>
 Equal Employment Opportunity Statement
 
 
 We are an equal opportunity employer and welcome applications from individuals of all backgrounds, including persons with disabilities and those who may require reasonable accommodations to perform their duties. We are committed to maintaining an inclusive workplace and to ensuring that all employees are supported to succeed.
 
 
 
 About Application Process
 
 
 
 If you meet the criteria and you are enthusiastic about the role, we would welcome your application. To complete the application you would need the following document(s):
 
 
 <ul>
 <li>
 Resume/CV
 </li>
 </ul>
</div>

ZAIN1017 - Zain Youth - Retail Sales

Propel Consult

Role PurposeThe Receptionist will be the first point of contact for members and guests, providing exceptional customer service and managing front desk operations at the gym.KEY RESPONSIBILITIES, ACCOUNTABILITIES AND ACTIVITIES<ul><li>Greet members and guests in a friendly and professionalmanner.</li><li>Check in members using membership software or ID cards.</li><li>Answer phone calls and respond to inquiries about gym services, hours, and pricing.</li><li>Schedule appointments for personal training or fitness classes.</li><li>Register new members and explain membership plans and policies.</li><li>Process payments for memberships, classes, and merchandise.</li><li>Update and maintain accurate member records.</li><li>Handle membership renewals, cancellations, and freeze requests.</li><li>Keep the reception area clean, organized, and presentable.</li><li>Monitor gym access to ensure only authorized individualsenter.</li><li>Receive and log deliveries or stock (e.g., supplements, gear).</li><li>Assist with selling gym merchandise or refreshments.</li><li>Notify members of class changes, cancellations, or promotions.</li><li>Support other gym staff as needed with administrative or customer service tasks.</li><li>Follow health, safety, and emergency procedures when required.</li></ul>BACKGROUND, QUALIFICATIONS &amp; EXPERIENCE Qualifications <ul><li>1+ years of experience as a Receptionist or in a front desk role.</li><li>Proficient in computer skills, including MS Office and data entry.</li><li>Strong sales skills with the ability to promote gym services and merchandise.</li><li>Excellent customer service skills and a friendly demeanor.</li><li>Displays proper front desk etiquette and professionalism.</li></ul>Job Types: Full-time, Permanent

Receptionist

BRAZIL STUDIO SALON

Receptionist VacancyWe are looking for a Receptionist to join our team.Requirements:<ul><li>Fluent in Arabic and English (both written and spoken) &ndash; Compulsory</li><li>Good communication and customer service skills</li><li>Presentable and professional attitude</li><li>Must be ready to work on shifts</li><li>Previous experience as a receptionist or in a similar role is an advantage</li></ul>Responsibilities:<ul><li>Greet and assist visitors</li><li>Answer phone calls and handle inquiries</li><li>Manage front desk operations efficiently</li></ul>Job Type: Full-time

Job Title: Technical EngineerLocation: [City, State or Remote]Job Type: [Full-Time/Part-Time/Contract]Department: Engineering / Technical Support / ITReports To: Technical Manager / Engineering Lead / Operations ManagerJob Summary:We are looking for a detail-oriented and skilled Technical Engineer to provide technical support, troubleshoot issues, and assist in the development and maintenance of technical systems or products. The ideal candidate will have a strong technical background, excellent problem-solving skills, and the ability to communicate complex technical information clearly to clients or internal teams.Key Responsibilities:<ul><li>Provide technical support for hardware, software, or engineering systems.</li><li>Troubleshoot and resolve technical issues reported by users or clients.</li><li>Assist with the design, testing, and implementation of new systems, products, or upgrades.</li><li>Collaborate with engineers, developers, and support staff to ensure smooth deployment of technical solutions.</li><li>Prepare technical documentation, user manuals, and troubleshooting guides.</li><li>Train users or clients on product/system functionality and best practices.</li><li>Maintain and monitor systems for performance, reliability, and security.</li><li>Coordinate with vendors or third-party service providers when needed.</li><li>Escalate complex issues to senior engineers or developers when necessary.</li><li>Stay current with new technologies, industry trends, and product knowledge.</li></ul>Maintain infrastructure requirements, including laptop and desktop computers, servers, routers, switches, firewalls, printers, phones, and security updates; support internet, intranet, LANs, WANs, and network segments<ul><li>Perform MS Active Directory tasks (ex: user/group, security permissions, group policies, print services); research event log warnings and errors; and monitor resources to ensure that systems architecture components work together seamlessly</li></ul><ul><li>Monitor data-center health using existing management tools, and respond to hardware issues as they arise; help build, test, and maintain new servers when needed</li></ul><ul><li>Assist the help desk and other teams with troubleshooting to identify root causes, and provide technical support when needed.</li></ul><ul><li>Perform routine and scheduled audits of all systems, including backups Candidate Profile:</li></ul><ul><li>Proven success in an IT role with a minimum 2 years&rsquo; experience.</li></ul><ul><li>Experience in Windows server operating systems, current equipment and technologies, enterprise backup and recovery procedures, systems performance-monitoring tools, active directories, virtualization, HTTP traffic, content delivery, and caching</li></ul><ul><li>Experience in VMWARE</li></ul><ul><li>Experience with Cloud Applications and handling of Microsoft 365 . EXCHANGE</li></ul><ul><li>Experience in FortiGate/Sophos Firewall policy creation, SD-WAN routing, VPN connection, SSL Certificates.</li></ul><ul><li>Familiar with Veeam Backup &amp; Replication application for backup jobs, restoring backups, and cloud backup.</li></ul>Required Qualifications:<ul><li>Bachelor's degree in Engineering, Information Technology, Computer Science, or a related field.</li><li>Proven experience in a technical support or engineering role.</li><li>Strong knowledge of relevant systems, hardware, or software.</li><li>Excellent troubleshooting and analytical skills.</li><li>Ability to read technical diagrams, schematics, or manuals.</li><li>Strong written and verbal communication skills.</li><li>Customer-focused mindset with the ability to handle pressure and prioritize tasks.</li></ul>Preferred Skills &amp; Tools (Based on Industry):<ul><li>IT/Software: Windows/Linux, Networking, SQL, VMware, cloud platforms (AWS, Azure), ticketing systems.</li><li>Manufacturing/Electronics: PLCs, CAD software, product testing, quality assurance, mechanical systems.</li><li>General: Scripting (PowerShell, Python), monitoring tools, CRM or ERP systems.</li></ul>Certifications (Optional but Advantageous):<ul><li>CompTIA A+/Network+/Security+</li><li>Microsoft Certified (MCSA/MCSE)</li><li>Cisco Certified Network Associate (CCNA)</li><li>ITIL Foundation</li><li>PMP (for project-focused roles)</li></ul>Working Conditions:<ul><li>May require travel to client sites or remote locations.</li><li>On-call availability or extended hours during critical incidents or project deadlines.</li></ul>Priority will be given to Bahraini National , Expats can be considered as well.Job Type: Full-timePay: BD450.000 - BD500.000 per month

Technical IT Engineer

Nordic Holdings

willing to work immediatellyArabic speaking1. Front Desk &amp; First Impressions<ul><li>Welcoming visitors, tenants, and potential clients with a professional attitude.</li><li>Answering phone calls, emails, and inquiries about office spaces or services.</li></ul>2. Information &amp; Guidance<ul><li>Providing details about available office units, facilities, and building policies.</li><li>Directing clients to leasing or sales representatives.</li><li>Guiding visitors to the right office or department inside the tower.</li></ul>3. Administrative Support<ul><li>Maintaining records of visitors, tenants, and inquiries.</li><li>Handling appointments, meeting schedules, and follow-ups.</li><li>Assisting the sales/leasing team with paperwork, forms, or client coordination.</li></ul>4. Customer Service &amp; Tenant Relations<ul><li>Responding to tenants&rsquo; requests and complaints politely.</li><li>Acting as the communication link between management and tenants.</li><li>Helping ensure smooth day-to-day operations in the tower.</li></ul>5. Security &amp; Professional Standards<ul><li>Monitoring access by registering visitors and issuing passes.</li><li>Coordinating with security for visitor management.</li></ul>Job Type: Full-time

RECEPTIONIST

Contratech WLL

ROLES &amp; RESPONSIBILITIES:<ul><li>Direct and oversee Mechanical (Plumbing, Firefighting &amp; HVAC) engineering works at construction sites.</li><li>Lead the desk top review of design and site measurements and verification of main HVAC equipment and components.</li><li>Develop final design review and modifications in operations and HVAC ductwork layout.</li><li>Design Mechanical systems for commercial, residential, and industrial construction projects.</li><li>Directly oversee and manage teams of Technicians Consultant, Client, Main Contractor &amp; Subcontractors.</li></ul>REQUIREMENTS:<ul><li>8 - 10 years of experience in the relevant field</li><li>Bachelor&rsquo;s degree in mechanical engineering or equivalent required.</li><li>Experience in the Construction Field is Mandatory.</li><li>Professional/ engineering license (Required) preferred CRPEP License holder.</li><li>Familiarity with 2D engineering design and manufacturing tools (e.g., AutoCAD, ProE or other)</li><li>Hands-on experience in estimation, change order preparation, verification of bills, designing &amp; execution of HVAC projects.</li><li>Has thorough knowledge of designing, planning, scheduling, erection and commissioning &amp; maintenance of HVAC Systems, Plumbing, Drainage and Firefighting.</li><li>Capable of working independently with minimal supervision and committed to providing high quality service to every project.</li></ul>Job Type: Full-timePay: BD400.000 - BD600.000 per monthExperience:<ul><li>Mechanical Engineer - HVAC: 5 years (Preferred)</li></ul>

Mechanical Engineer - HVAC

Explore 155+ Help desk specialist in Bahrain this October. Find roles across top companies and apply now to boost your career.

155 help desk specialist jobs IN Bahrain

Help Desk Specialist

ZAIN1017 - Zain Youth - Retail Sales

Receptionist

Receptionist

Technical IT Engineer

RECEPTIONIST

Mechanical Engineer - HVAC