guest experience expert

receptionist

front desk receptionist

director of housekeeping

guest experience supervisor Jobs in Riyadh

guest experience supervisor

hospitality staff

Al Ghalia Trading

Job Summary:We are seeking a motivated and customer-focused Saudi national to join our team as a Cashier/Waiter. The ideal candidate will have prior experience in the hospitality industry, excellent communication skills, and a passion for providing outstanding guest service.Key Responsibilities:<ul><li>Welcome and seat guests in a friendly and professional manner.</li><li>Take accurate food and beverage orders and ensure timely service delivery.</li><li>Handle customer transactions efficiently &mdash; manage cash, POS system, and credit card payments.</li><li>Maintain cleanliness and organization of the dining area and cashier station.</li><li>Ensure high standards of customer satisfaction and resolve guest concerns promptly.</li><li>Coordinate with kitchen and service staff to ensure smooth operations.</li><li>Adhere to company policies, hygiene, and safety standards.</li></ul>Qualifications &amp; Requirements:<ul><li>Saudi Nationality (Mandatory).</li><li>Previous experience in hospitality or F&amp;B industry (restaurants, caf&eacute;s, or hotels) required.</li><li>High school diploma or equivalent qualification.</li><li>Excellent communication and interpersonal skills.</li><li>Basic knowledge of POS systems and cash handling procedures.</li><li>Positive attitude, teamwork spirit, and customer-service orientation.</li><li>Flexibility to work shifts, weekends, and holidays as needed.</li></ul>Job Types: Full-time, ContractExperience:<ul><li>hospitality : 10 years (Required)</li></ul>

Cashier / Waiter - Hospitality (Riyadh)

Radisson Hotel Group

<div>Company Description 
Radisson Hotel Group is one of the world's largest hotel groups with ten distinctive hotel brands, and more than 1,460 hotels in operation and under development in 95+ countries. The Group&rsquo;s overarching brand promise is Every Moment Matters with a signature Yes I Can! service ethos. 
 
People are at the core of our business success and future. Our people are true Moment Makers and together we bring the culture, spirit, environment and opportunities that empower you to be your best, every day, everywhere, every time. Together, we make Every Moment Matter. 
Job Description 
<ul><li>
In a nutshell, our baristas are the masters of our coffee bar and keep our guests happy with great coffee and juice options, providing both table and bar service. There&rsquo;s also plenty of opportunity to change things up by helping out on the floor and behind the bar as well.</li></ul> 

Qualifications 
<ul><li>
You&rsquo;re looking for a place where you can be you.</li><li>
Passion for hospitality &ndash; you&rsquo;re all about creating memorable experiences for others, be they guests or colleagues</li><li>
You&rsquo;re not precious. We leave our egos at the door and help.</li><li>
You&rsquo;re up for doing things differently and trying (almost) everything once.</li><li>
You want to be part of a team that works hard, supports each other and has fun along the way.</li><li>
You are a natural at leading and managing a team, someone who creates a tight-knit community. thanks to a hands-on management style and enthusiasm.</li><li>
You are a born optimist, who always put our guests, colleagues, and communities first.</li><li>
You are your authentic self.</li></ul> 

Additional Information 
Why Join Radisson Hotel Group?
Live the Magic of Hospitality - Be part of a team that creates exceptional experiences and memorable moments every day. Let your Yes I Can! spirit shine as you bring hospitality to life.
Build a Great Career - No matter your background or experience, we invest in your growth, learning, and career development&mdash;helping you reach your full potential.
Experience the Team Spirit - Join a workplace that&rsquo;s inclusive, fun, and meaningful. We celebrate diversity, support one another and foster a sense of belonging through our Employee Resource Groups and inclusion initiatives.
Lead with Your Ambition - Your ideas, passion and drive matter! We empower you to make a difference&mdash;in hospitality, your community and beyond.
Enjoy Global &amp; Local Perks - No matter where you&rsquo;re located, you&rsquo;ll enjoy exclusive global benefits - like special hotel rates for you and your loved ones at our hotels worldwide. Plus, you&rsquo;ll have access to local perks and rewards tailored to your country, making your experience even more rewarding!
Join us in shaping the future of hospitality! If you&rsquo;re ready to bring your talent, energy, and passion, we&rsquo;d love to hear from you.
Apply now and let&rsquo;s make every moment matter.
We welcome applicants from all backgrounds, abilities, and experiences. If you need any adjustments during the application process, please let us know.</div>

Barista

<div>
 
 Radisson Hotel Group is one of the world's largest hotel groups with ten distinctive hotel brands, and more than 1,460 hotels in operation and under development in 95+ countries. The Group&rsquo;s overarching brand promise is Every Moment Matters with a signature Yes I Can! service ethos.
 
 
 
 
 People are at the core of our business success and future. Our people are true Moment Makers and together we bring the culture, spirit, environment and opportunities that empower you to be your best, every day, everywhere, every time. Together, we make Every Moment Matter.
 
 
 
 
 
 
 Job Description
 
 
 
 
 
 Summary
 
 
 
 
 
 Support the Restaurant Manager in all aspects of the outlet(s) daily operations with a goal of providing a high quality experience to guests.
 
 
 
 
 
 Job Responsibilities
 
 
 
 
 <ul>
 <li>
 Warmly welcome and greet our customers to the outlet
 </li>
 <li>
 Will learn to possess good product knowledge and be well-versed in all menu items served
 </li>
 <li>
 Confidently present the menu and propose / upsell different food &amp; beverage choices to our customers
 </li>
 <li>
 Place orders through the point-of-sale (POS) system and help serve orders to the tables accurately
 </li>
 <li>
 Assist in clearing and resetting of tables according to hygiene standards and requirements
 </li>
 <li>
 Maintain a high standard of cleanliness for the service station
 </li>
 <li>
 Any other ad hoc duties as assigned by the management relating to the service and cleanliness of the restaurant
 </li>
 <li>
 Ensure compliance with health, safety, food handling, and hygiene standards.
 </li>
 <li>
 Handle guests' feedback promptly.
 </li>
 <li>
 Attend all briefings, meetings and trainings as assigned by management.
 </li>
 <li>
 Perform other duties as directed by the management.
 
 
 </li>
 </ul>
 
 Qualifications
 
 
 
 
 
 Qualifications / Requirements
 
 
 
 
 <ul>
 <li>
 Capable of providing excellent customer service with a can-do attitude
 </li>
 <li>
 Ability to work well under pressure in a fast-paced environment
 </li>
 <li>
 Ability to work cohesively with fellow team members as part of a team
 </li>
 <li>
 Able to work in a fast paced environment, with a keen eye for quality control.
 
 
 </li>
 </ul>
 
 Additional Information
 
 
 
 
 
 Why Join Radisson Hotel Group?
 
 
 
 
 
 
 Live the Magic of Hospitality -
 
 Be part of a team that creates
 
 exceptional experiences and memorable moments
 
 every day. Let your
 
 Yes I Can!
 
 spirit shine as you bring hospitality to life.
 
 
 
 
 
 Build a Great Career -
 
 No matter your background or experience, we invest in your
 
 growth, learning, and career development
 
 &mdash;helping you reach your full potential.
 
 
 
 
 
 Experience the Team Spirit -
 
 Join a workplace that&rsquo;s
 
 inclusive, fun, and meaningful
 
 . We celebrate diversity, support one another and foster a sense of belonging through our
 
 Employee Resource Groups and inclusion initiatives
 
 .
 
 
 
 
 
 Lead with Your Ambition -
 
 Your ideas, passion and drive matter! We empower you to
 
 make a difference
 
 &mdash;in hospitality, your community and beyond.
 
 
 
 
 
 Enjoy Global &amp; Local Perks -
 
 No matter where you&rsquo;re located, you&rsquo;ll enjoy exclusive global benefits - like special hotel rates for you and your loved ones at our hotels worldwide. Plus, you&rsquo;ll have access to local perks and rewards tailored to your country, making your experience even more rewarding!
 
 
 
 
 
 Join us in shaping the future of hospitality!
 
 If you&rsquo;re ready to
 
 bring your talent, energy, and passion
 
 , we&rsquo;d love to hear from you.
 
 
 
 
 
 Apply now and let&rsquo;s make every moment matter.
 
 
 
 
 
 We welcome applicants from all
 
 backgrounds, abilities, and experiences
 
 . If you need any adjustments during the application process, please let us know.
 
</div>

Captain (Saudis Only)

Job Purpose:The Welfare &amp; Event Coordinator is responsible for enhancing employee well-being, engagement, and satisfaction across the hospitality group. The role involves designing and implementing welfare programs, coordinating staff recognition initiatives, and organizing internal events to foster a positive and motivated work environment aligned with the company&rsquo;s culture and service standards.Key Responsibilities: Employee Welfare Coordination<ul><li>Plan, implement, and monitor welfare programs to support staff health, morale, and professional growth.</li><li>Serve as a confidential point of contact for employee concerns, grievances, and suggestions.</li><li>Organize wellness initiatives such as health check-ups, recreational activities, and stress management sessions.</li><li>Coordinate recognition programs, including employee of the month, long-service awards, birthdays, and team achievements.</li><li>Maintain welfare records and prepare reports on program effectiveness.</li><li>Ensure compliance with company policies, labor laws, and workplace safety standards.</li><li>Promote teamwork, inclusivity, and a positive workplace culture across multiple hospitality units.</li></ul>Event Coordination<ul><li>Plan, organize, and execute internal events, including annual functions, team-building activities, seasonal celebrations, and staff engagement programs.</li><li>Support HR and operational departments in coordinating corporate, promotional, or community-related events when required.</li><li>Manage event budgets, logistics, vendor coordination, and timelines.</li><li>Design creative event concepts that align with the hospitality group&rsquo;s brand values and culture.</li><li>Communicate event details effectively to all employees and gather post-event feedback for continuous improvement.</li></ul>Employee Engagement &amp; Communication<ul><li>Conduct surveys and feedback sessions to assess employee satisfaction and engagement.</li><li>Support onboarding and induction programs by introducing staff to welfare initiatives and engagement opportunities.</li><li>Collaborate with department heads to identify engagement gaps and implement morale-boosting strategies.</li></ul>Qualifications and Experience:<ul><li>Bachelor&rsquo;s degree in Human Resources, Hospitality Management, Business Administration, Psychology, or Event Management.</li><li>2&ndash;4 years of experience in HR, employee welfare, or event coordination within hospitality or service industries.</li><li>Strong interpersonal, communication, and organizational skills.</li><li>Creative, detail-oriented, and capable of handling multiple tasks simultaneously.</li><li>Flexibility to work on weekends or public holidays when events are scheduled.</li></ul>Key Skills:<ul><li>Employee welfare and engagement program management</li><li>Event planning and execution</li><li>Vendor management and budgeting</li><li>Communication, teamwork, and relationship-building</li><li>Problem-solving and conflict resolution</li><li>Creativity and initiative</li></ul>Job Types: Full-time, ContractExperience:<ul><li>hospitality : 10 years (Required)</li></ul>

Welfare & Event Coordinator - Riyadh

<div>Company Description 
Radisson Hotel Group is one of the world's largest hotel groups with ten distinctive hotel brands, and more than 1,460 hotels in operation and under development in 95+ countries. The Group&rsquo;s overarching brand promise is Every Moment Matters with a signature Yes I Can! service ethos. 
 
People are at the core of our business success and future. Our people are true Moment Makers and together we bring the culture, spirit, environment and opportunities that empower you to be your best, every day, everywhere, every time. Together, we make Every Moment Matter. 
Job Description 
Overview:
As the Front Office Duty Manager at Radisson Blu Hotel &amp; Convention Centre, you will play a pivotal role in delivering exceptional guest experiences and ensuring smooth operations at the front desk. You will oversee front office staff, manage guest relations, and uphold the high standards of Radisson Blu hospitality.
Key Responsibilities:<ul><li>
Guest Services:<ul><li>
Act as the primary point of contact for guests during your shift, ensuring their needs are met with prompt and courteous service.</li><li>
Address guest inquiries, complaints, and requests efficiently, enhancing overall guest satisfaction.</li></ul></li><li>
Operational Management:<ul><li>
Supervise and coordinate daily front office operations, ensuring adherence to brand standards and procedures.</li><li>
Manage check-in and check-out processes, ensuring a smooth and efficient experience for all guests.</li></ul></li><li>
Team Leadership:<ul><li>
Lead, train, and motivate front office staff, fostering a positive and productive work environment.</li><li>
Conduct regular briefings and performance evaluations to ensure staff meet service expectations.</li></ul></li><li>
Financial Oversight:<ul><li>
Monitor cash handling procedures and ensure accurate billing processes.</li><li>
Assist in preparing financial reports, analyzing occupancy rates, and identifying areas for improvement.</li></ul></li><li>
Emergency Protocols:<ul><li>
Serve as the first line of response in emergencies, ensuring the safety and security of guests and staff.</li><li>
Implement and manage emergency procedures.</li></ul></li></ul> 
Qualifications 
Qualifications:<ul><li>
Education:<ul><li>
Bachelor&rsquo;s degree in Hospitality Management or a related field preferred.</li></ul></li><li>
Experience:<ul><li>
Minimum of 1 year in a Duty /Manager role.</li></ul></li><li>
Skills:<ul><li>
Strong leadership and interpersonal skills.</li><li>
Excellent communication skills in both English and Arabic.</li><li>
Proficiency in hotel management software and Microsoft Office Suite.</li></ul></li></ul>
Personal Attributes:<ul><li>
Professional appearance and demeanor.</li><li>
Ability to work flexible hours, including weekends and holidays.</li><li>
A passion for hospitality and a commitment to delivering an exceptional guest experience.</li></ul> 

Additional Information 
Why Join Radisson Hotel Group?
Live the Magic of Hospitality - Be part of a team that creates exceptional experiences and memorable moments every day. Let your Yes I Can! spirit shine as you bring hospitality to life.
Build a Great Career - No matter your background or experience, we invest in your growth, learning, and career development&mdash;helping you reach your full potential.
Experience the Team Spirit - Join a workplace that&rsquo;s inclusive, fun, and meaningful. We celebrate diversity, support one another and foster a sense of belonging through our Employee Resource Groups and inclusion initiatives.
Lead with Your Ambition - Your ideas, passion and drive matter! We empower you to make a difference&mdash;in hospitality, your community and beyond.
Enjoy Global &amp; Local Perks - No matter where you&rsquo;re located, you&rsquo;ll enjoy exclusive global benefits - like special hotel rates for you and your loved ones at our hotels worldwide. Plus, you&rsquo;ll have access to local perks and rewards tailored to your country, making your experience even more rewarding!
Join us in shaping the future of hospitality! If you&rsquo;re ready to bring your talent, energy, and passion, we&rsquo;d love to hear from you.
Apply now and let&rsquo;s make every moment matter.
We welcome applicants from all backgrounds, abilities, and experiences. If you need any adjustments during the application process, please let us know.</div>

Duty Manager

Hilton

<div>Cluster Human Resources Clerk
A Human Resources Officer is responsible for supporting and advising management on proper policies and procedures to deliver an excellent staff experience while assisting with employee relations. 
 
 
What will I be doing? 
As a Human Resources Officer, you are responsible for supporting and advising management on proper policies and procedures to deliver an excellent staff experience. A Human Resources Officer will also be required to manage succession planning and employee relations. Specifically, you will be responsible for performing the following tasks to the highest standards:<ul>
<li>Support and advise Managers on proper policies and procedures</li>
<li>Manage succession planning with senior managers during the bi-annual appraisal process</li>
<li>Manage employee relations issues in the hotel in a confidential manner, including disciplinaries, grievances, and capability</li>
<li>Ensure absence monitoring is in line with company guidelines</li>
<li>Maintain online personnel system, payroll system, and monthly reporting</li>
<li>Ensure recruitment and selection process is adhered to and ensure that appropriate immigration checks are carried out</li>
<li>Assist in determining departmental training requirements</li>
<li>Ensure completion of training for hotel security, fire regulations and other health and safety legislation</li>
<li>Assist in the organisation of Team Member social events</li>
<li>Work with local organisations and schools to promote the hospitality industry</li>
<li>Promote and endorse staff benefits</li>
<li>Assist and resolve team member and management queries</li></ul>
What are we looking for? 
A Human Resources Officer serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:<ul>
<li>Previous experience in Human Resources Officer or equivalent role</li>
<li>Positive attitude</li>
<li>Good communication and people skills</li>
<li>Committed to delivering a high level of customer service, both internally and externally</li>
<li>Excellent grooming standards</li>
<li>Flexibility to respond to a range of different work situations</li>
<li>Ability to work under pressure</li>
<li>Ability to work on their own or in teams</li></ul>
It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:<ul>
<li>CIPD qualified or working towards qualification, or equivalent</li>
<li>Knowledge of hospitality</li>
<li>Good knowledge of employment law and employee relations</li>
<li>IT proficiency</li></ul> 

What will it be like to work for Hilton? 
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its . Our vision &ldquo;to fill the earth with the light and warmth of hospitality&rdquo; unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!</div>

Cluster Human Resources Clerk

Rawaj - Human Capital Management

<div>Leverage your expertise and join the dynamic Real Estate &amp; Hospitality Division of a leading Saudi Group of Companies, recognized for excellence in large-scale projects and integrated facility services across the Kingdom.
As a Sports Manager, you will be responsible for managing and enhancing all sports and recreational facilities within the compound or community, ensuring high-quality operations, engaging programs, and exceptional member experiences. The role involves supervising sports activities, coordinating with coaches and staff, maintaining facilities, and promoting an active and healthy lifestyle among residents and members.<h2 class="jobSectionHeader">
Key Accountabilities</h2>
The position involves:<ul><li>
Oversee the day-to-day operations of all sports and recreation facilities (gyms, courts, swimming pools, etc.).</li><li>
Develop and implement sports programs, tournaments, and wellness activities to promote participation and engagement.</li><li>
Ensure all facilities and equipment are maintained to the highest standards of safety, cleanliness, and functionality.</li><li>
Recruit, train, and manage sports coaches, trainers, and support staff.</li><li>
Collaborate with community management to align sports programs with resident needs and company objectives.</li><li>
Prepare and manage the sports department budget, including procurement and maintenance planning.</li><li>
Monitor member feedback and continuously improve programs and services.</li><li>
Ensure compliance with health, safety, and operational standards across all activities.</li></ul><h2 class="jobSectionHeader">
Knowledge, Skills, and Experience</h2>
We are looking for: 
 
<ul><li>Bachelor&rsquo;s degree in sports management, physical education, hospitality, or a related field.</li><li>
Proven experience in managing sports or recreational facilities, preferably within compounds, clubs, or hospitality environments.</li><li>
Strong leadership and organizational skills with the ability to manage diverse teams and programs.</li><li>
Excellent communication and interpersonal abilities with a focus on customer satisfaction.</li><li>
Experience in budgeting, operations management, and vendor coordination.</li><li>
Passion for sports, fitness, and community engagement.</li></ul></div>

Sports Manager | Saudi Arabia

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