receptionist

front desk receptionist Jobs in Abu Dhabi

front desk receptionist

salon receptionist

admin/receptionist/call center agent | uae national | abu dhabi Jobs in Abu Dhabi

receptionist - hilton abu dhabi yas island Jobs in Abu Dhabi

hotel front desk agent

Salayel Hospitality

<div>
 
 Role Overview
 
 
 
 The Receptionist is the first point of contact for guests and visitors at Property. The role is responsible for delivering a warm, professional welcome, handling front desk operations efficiently, and ensuring an excellent guest experience in line with the brand&rsquo;s service standards.
 
 
 
 Key Responsibilities
 
 
 
 <ul>
 <li>
 Greet and welcome guests in a courteous and professional manner
 </li>
 <li>
 Handle check-in and check-out procedures accurately and efficiently
 </li>
 <li>
 Manage phone calls, emails, and guest inquiries professionally
 </li>
 <li>
 Coordinate with housekeeping, maintenance, and operations teams to ensure guest satisfaction
 </li>
 <li>
 Handle guest requests, concerns, and complaints promptly, escalating when required
 </li>
 <li>
 Maintain accurate guest records and reservation details in the PMS
 </li>
 <li>
 Process payments, invoices, and cash/card transactions securely
 </li>
 <li>
 Ensure the reception area is clean, organized, and presentable at all times
 </li>
 <li>
 Follow company policies, SOPs, and UAE hospitality regulations
 </li>
 <li>
 Support administrative tasks related to front office operations
 
 
 </li>
 </ul>
 
 Requirements &amp; Qualifications
 
 
 
 <ul>
 <li>
 Minimum 1&ndash;2 years of experience as a Receptionist or Front Desk Agent in hospitality (hotel / serviced apartments preferred)
 </li>
 <li>
 Strong communication and interpersonal skills
 </li>
 <li>
 Proficiency in English (Arabic or other languages is an advantage)
 </li>
 <li>
 Familiarity with hotel PMS systems is a plus
 </li>
 <li>
 Presentable personality with a customer-service mindset
 </li>
 <li>
 Ability to multitask and work under pressure
 </li>
 <li>
 Willingness to work shifts, weekends, and holidays
 </li>
 <li>
 Currently based in the UAE or available to relocate
 
 
 </li>
 </ul>
 
 What We Offer
 
 
 
 <ul>
 <li>
 Competitive salary package
 </li>
 <li>
 Professional and supportive work environment
 </li>
 <li>
 Career growth opportunities within Salayel Hospitality
 </li>
 <li>
 Exposure to a reputed hospitality brand in Abu Dhabi
 </li>
 </ul>
</div>

Receptionist

Accor

<div>Company Description 
Join us at Accor, where life pulses with passion!
As a pioneer in the art of responsible hospitality, the Accor Group gathers more than 45 brands, 5,600 hotels, 10,000 restaurants, and lifestyle destinations in 110 countries. While each brand has its own personality, where you will be able to truly find yourself, they all share a common ambition: to keep innovating and challenging the status-quo.
By joining us, you will become a Heartist&reg;, because hospitality is, first and foremost, a work of heart.
You will join a caring environment and a team where you can be all you are. You will be in a supportive place to grow, to fulfil yourself, to discover other professions and to pursue career opportunities, in your hotel or in other hospitality environments, in your country or anywhere in the world!
You will enjoy exclusive benefits, specific to the sector and beyond, as well as strong recognition for your daily commitment.
Everything you will do with us, regardless of your profession, will offer a deep sense of meaning,to create lasting, memorable and impactful experiences for your customers, for your colleagues and for the planet.
Hospitality is a work of heart,
 
Join us and become a Heartist&reg;. 
Job Description 
First impressions are everything! As a Guest Service Agent, you will take care of the guests from the moment they arrive through to their departure by ensuring they have a memorable experience with us. Manage all activities relevant to the Front Desk such as the reception, check in / out, cashiering, foreign exchange and assisting guest with inquiries.<ul><li>Welcomes guests and takes care of them from their arrival through to departure</li><li>Maintain cashier float and ensure accurate daily report of all money received</li><li>Contributes to guests' permanent satisfaction by providing high quality services throughout their stay</li><li>Helps meet the department's quantitative targets through his/her sales efforts</li><li>Helps encourage guest loyalty by developing friendly, personalized relationships</li><li>Ensures that administrative procedures never take priority over guest relations</li><li>Anticipates guests' needs and takes them into consideration</li><li>Deals swiftly, efficiently and sensitively to guest complaints and follows through</li><li>Ensure front desk work area is kept clean and in an orderly state at all time.</li></ul> 
Qualifications 
<ul><li>
Service focused personality is essential; experience is an asset.</li><li>
Prior experience working with Opera &amp; PMS or a related system.</li><li>
Fluency in English &amp; Arabic.</li><li>
Bachelors or diplomas/certifications are required.</li><li>
 Relevant experience is a must with in Hotel industry.</li></ul> 

Additional Information 
Our commitment to Diversity &amp; Inclusion: 
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.</div>

Guest Service Agent

EDITION

<div>
 
 Additional Information
 
 
 
 
 Job Number
 
 26075816
 
 
 
 Job Category
 
 Rooms &amp; Guest Services Operations
 
 
 
 Location
 
 Al Bateen Marina, Abu Dhabi, United Arab Emirates, United Arab Emirates,VIEW ON MAP
 
 
 
 Schedule
 
 Full Time
 
 
 
 Located Remotely?
 
 N
 
 
 
 Position Type
 
 Non-Management
 
 
 Nuestro trabajo no consiste solo en que el registro de entrada o salida del hu&eacute;sped sea fluido. Adem&aacute;s de eso, se trata de crear una experiencia que sea inolvidable e &uacute;nica para cada hu&eacute;sped. Nuestras recepcionistas toman la iniciativa para ofrecer una amplia gama de servicios que gu&iacute;en a nuestros hu&eacute;spedes a lo largo de su estad&iacute;a entera. Se sienten empoderados para completar asuntos operativos, ayudar a los hu&eacute;spedes, completar reportes, o compartir puntos de inter&eacute;s de la zona local. Las recepcionistas logran que cualquier transacci&oacute;n parezca como parte de la experiencia entera.
 
 
 En cualquier puesto que tenga, hay una serie de temas fundamentales para lograr el &eacute;xito; por ejemplo, crear un medio ambiente de trabajo seguro, seguir las pol&iacute;ticas y procedimientos de la compa&ntilde;&iacute;a, respetar la confidencialidad, proteger los activos de la compa&ntilde;&iacute;a, mantener las normas de calidad, asegurarse de que el uniforme, el aspecto personal y nivel de comunicaci&oacute;n sean profesionales en todo momento. Las recepcionistas est&aacute;n siempre en marcha; se ponen de pie, se sientan, caminan mucho, y se dedican a todo tipo de tareas (mover, levantar, llevar, empujar y colocar objetos que pesan 25 libras o menos sin ayuda; alcanzar hacia arriba, arrodillarse, girarse, estirarse y encorvarse). Es fundamental que las recepcionistas hagan su mejor trabajo (y otras tareas razonables que se les solicite), para el &eacute;xito de estad&iacute;a del hu&eacute;sped y el &eacute;xito de nuestro negocio.
 
 
 APTITUDES DESEABLES
 
 
 Educaci&oacute;n:T&iacute;tulo de estudios secundarios o certificado equivalente de un programa de Desarrollo de Educaci&oacute;n General
 
 
 (General Educational Development, GED).
 
 
 Experiencia laboral af&iacute;n:No se requiere experiencia laboral af&iacute;n.
 
 
 Experiencia como supervisor:No se requiere experiencia como supervisor.
 
 
 Licencia o certificaci&oacute;n:Ninguna
 
 
 
 En Marriott International, nos comprometemos a ofrecer igualdad de oportunidades, a hacer que todos se sientan bienvenidos y a facilitar el acceso a oportunidades laborales. Promovemos activamente un entorno en el que se valora y celebra la diversidad de or&iacute;genes de nuestros asociados. Nuestra gran fortaleza yace en la exquisita fusi&oacute;n de culturas, talentos y experiencias de nuestros asociados. Nos comprometemos a no discriminar por motivos de discapacidad, condici&oacute;n de veterano u otras caracter&iacute;sticas protegidas por la legislaci&oacute;n vigente.
 
 
 
 EDITION Hotels combina el genio visionario del hotelero de establecimientos de estilo boutique Ian Schrager, la prestaci&oacute;n de servicios de un hotel de lujo de clase mundial y el alcance global de Marriott International para crear una experiencia totalmente novedosa en el mundo de la hospitalidad. EDITION proporciona lo mejor de ambos mundos con un delicado acto de equilibrio: elegancia con personalidad, perfeccionismo con individualismo y confort con carisma y encanto. La marca se dirige a clientes sofisticados e informados que entienden la calidad, la originalidad, el dise&ntilde;o y la excelencia del servicio, pero que lo quieren sin limitaciones, rompiendo los l&iacute;mites de las convenciones y exigiendo actitudes y sensaciones envueltos en un paquete que muestra lo excepcional.
 
 
 Para crear esta experiencia m&aacute;gica, te necesitamos. Buscamos a personas extrovertidas e incre&iacute;bles que deseen trabajar en un lugar inspirador que les desaf&iacute;e y les haga sentir orgullosas de venir a trabajar. Un lugar donde el servicio viene del coraz&oacute;n, no de un manual. Un lugar que ofrece un espect&aacute;culo teatral sin fin que continuamente deleita y asombra a todos los hu&eacute;spedes.
 
 
 Te invitamos a unirte al equipo. Al unirte a EDITION, te unes a una cartera de marcas con Marriott International.
 
 Estar&aacute;s
 
 donde puedes llevar a cabo tu mejor trabajo,
 
 comenzar&aacute;s
 
 a cumplir tu prop&oacute;sito,
 
 formar&aacute;s parte
 
 de un incre&iacute;ble equipo mundial y
 
 te convertir&aacute;s
 
 en tu mejor versi&oacute;n.
</div>

Lifestyle Front Desk Agent

Marriott International

<div>Additional Information 
Job Number26075816 
Job CategoryRooms &amp; Guest Services Operations 
LocationAl Bateen Marina, Abu Dhabi, United Arab Emirates, United Arab Emirates 
ScheduleFull Time 
Located Remotely?N 
Position Type Non-Management 
<div><div>POSITION SUMMARY 
Our jobs aren&rsquo;t just about giving guests a smooth check-in and check-out. Instead, we want to build and experience that is memorable and unique. Our Guest Service Representatives take the initiative to deliver a wide range of services that guide guests through their entire stay. They are empowered to move about their space and do what needs to be done. Whether processing operational needs, addressing guest requests, completing reports, or sharing the highlights of the local area, the Guest Service Representative makes transactions feel like part of the experience. 
No matter what position you are in, there are a few things that are critical to success &ndash; creating a safe work place, following company policies and procedures, maintaining confidentiality, protecting company assets, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Service Representatives will be on their feet and moving around (stand, sit, or walk for an extended time) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Service Representatives &ndash; to get it right for our guests and our business each and every time. 
PREFERRED QUALIFICATIONS
Education: High school diploma or G.E.D. equivalent.
Related Work Experience: No related work experience.
Supervisory Experience: No supervisory experience.
License or Certification: None 
</div><div></div>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
EDITION Hotels combine the visionary genius of boutique hotelier Ian Schrager, the service delivery of a world-class luxury hotel, and the global reach of Marriott International to create an entirely new experience in the world of hospitality. EDITION delivers the best of both worlds in a delicate balancing act &ndash; polish with personality, perfectionism with individualism, and comfort with charisma and charm. The brand targets sophisticated, knowledgeable consumers who understand quality, originality, design, and service excellence, but who want it without limitations &ndash; breaking the bounds of convention and demanding an attitude and a feeling wrapped in a package that showcases the exceptional. 
<div>
 
But to create this magical experience, we need you. We are looking for outgoing, authentically amazing people who are looking for a place to work that inspires them, challenges them and makes them proud to come to work. A place where service comes from the heart, not from a handbook. A place that delivers a never-ending theatrical performance that continuously delights and enchants each and every one of our guests.</div><div>
 
We invite you to join us today. In joining EDITION, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</div></div></div>

Front Desk Agent - The Abu Dhabi EDITION

<div>Additional Information 
Job Number26083315 
Job CategoryRooms &amp; Guest Services Operations 
LocationPO Box 91888 Al Maqta Area, Abu Dhabi, United Arab Emirates, United Arab Emirates 
ScheduleFull Time 
Located Remotely?N 
Position Type Non-Management 
<div><div>POSITION SUMMARY 
Process all guest check-ins, verifying guest identity, form of payment, assigning room, and activating/issuing room key. Set up accurate accounts for each guest according to their requirements. Enter Marriott Rewards information. Ensure rates match market codes, document exceptions. Secure payment prior to issuing room key, verify/adjust billing. Compile and review daily reports/logs/contingency lists. Complete cashier and closing reports. Supply guests with directions and property information. Accommodate guest requests, contacting appropriate staff if necessary. Follow up to ensure requests have been met. Process all payment types, vouchers, paid-outs, and charges. Balance and drop receipts. Count and secure bank at beginning and end of shift. Obtain manual authorizations and follow all Accounting procedures. Notify Loss Prevention/Security of any guest reports of theft. 
Assist management in training, evaluating, counseling, motivating and coaching employees; serve as a role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process. Develop/maintain positive working relationships; support team to reach common goals; listen and respond appropriately to employee concerns. Follow company policies and procedures; report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications; ensure personal appearance is clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge guests; anticipate and address guests&rsquo; service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Ensure adherence to quality standards. Enter and locate information using computers/POS systems. Stand, sit, or walk for an extended period of time. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors. 
PREFERRED QUALIFICATIONS
Education: High school diploma or G.E.D. equivalent.
Related Work Experience: At least 1 year of related work experience.
Supervisory Experience: At least 1 year of supervisory experience.
License or Certification: None 
</div><div></div>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world&rsquo;s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate. 
<div>
 
Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests.</div><div>
 
Your role will be to ensure that the &ldquo;Gold Standards&rdquo; of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with.</div><div>
 
In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</div></div></div>

Front Desk Supervisor - The Ritz-Carlton Abu Dhabi, Grand Canal

Rixos

<div>Company Description 
Why work for Accor? 
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor&rsquo;s limitless possibilities. 
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com
Do what you love, care for the world, dare to challenge the status quo!
#BELIMITLESS
Our commitment to Diversity &amp; Inclusion: 
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.
What&rsquo;s in it for you:<ul><li>
Employee benefit card offering discounted rates in Accor worldwide.</li><li>
Learning programs through our Academies.</li><li>
Opportunity to develop your talent and grow within your property and across the world!</li><li>
Ability to make a difference through our Corporate Social Responsibility activities, like Planet 21</li></ul> 

Job Description 
1.1.1 Have a thorough knowledge of the entire hotel services and facilities 
1.1.2 Answer inquiries of room rates, outlets and room locations. 
1.1.3 To be totally familiar with all aspects of the reservation systems 
1.1.4 Handle all reservation requests using good listening and communication skills to secure information necessary to complete a reservation 
1.1.5 Post advance deposits and keep accurate records of deposits. 
1.1.6 Process rooming lists and group blocks and indicate special requests and billing procedures 
1.1.7 File and process reservations correspondence, make certain all files are current and in order. 
1.1.8 Have knowledge of Front desk, Sales and Accounts departments and how they relate to the Reservations department. 
1.1.9 Abide by the hotels policies and procedures 
1.1.10 Be familiar with changes in the rates and group enquiries 
1.1.11 Complete daily shift task list and aid others 
1.1.12 To be aware of inventory management and keep a constant check on the room types available throughout the day 
1.1.13 To have an understanding of departmental goals and projections for average rate and occupancy 
1.1.14 Accommodate and document special requests in an accurate and efficient manner. 
1.1.15 Determine the most appropriate room type to meet guest requirements and maximize room rate. 
1.1.16 Explain guarantee and cancellation policies to callers. 
1.1.17 Describe room accommodations and benefit feature sale amenities to guests. 
1.1.18 Use sales techniques when assisting guests in making reservations, including personalizing calls, obtaining complete guest needs, suggesting alternate dates or directing guests to sister properties on sold out days. 
1.1.19 Answer guest questions about property facilities/services (e.g., hours of operation, room availability, restricted dates, rates and room types, packages, promotions, entertainment, restaurants, special events). 
1.1.20 Assign confirmation/cancellation numbers and clearly relay this information to callers, giving them the option of emailing and/or faxing these numbers. 
1.1.21 Identify guest reservation needs by asking open-ended questions to obtain all necessary information 
1.1.22 Follow &quot;up selling&quot; techniques and sales strategies in order to maximize property revenue. 
1.1.23 Identify repeat guests using appropriate codes 
1.1.24 Any other duties as may reasonably be requested by the management team including assistance for large events or hotel functions. 
1.1.25 Carry out any other reasonable task (which may not be stated here) as requested. 
1.1.26 Assist in Task Force Teams for new openings. 
 
 
Qualifications 
<ul><li>
 Passion for guest service.</li><li>
 Excellent written and verbal communication, interpersonal and leadership skills.</li><li>
 Highly organized, results-oriented with the ability to be flexible and work well under pressure.</li><li>
 Degree or Diploma in Hospitality Management is an asset.</li><li>
 Fluency in English and Russian, and or additional language is a plus</li><li>
 Minimum of 1 year previous Hotel experience is an asset.</li><li>
 Must have the ability to handle a multitude of tasks and Guest requests.</li><li>
 Knowledge of Property Management System such as Opera is an asset.</li><li>
 Ability to work independently and prioritize responsibilities.</li><li>
 Experience with a Hotel loyalty program an asset.</li><li>
Computer proficiency in a Windows environment (Word, Excel, PowerPoint).</li></ul> 

Additional Information 
Your team and working environment:<ul><li>
Rixos Premium Saadiyat Island is a unique resort; where exclusivity and luxury define every experience, every time. Our luxurious family getaway is located on the pristine beach of Saadiyat Island with its clear blue waters and fine white sands overlooking the Arabian Gulf.</li><li>
At Accor, we are Heartists!</li></ul>
Are you ready to put your heart at the center of everything that you do? If so, then join our team of Heartists at Rixos Premium Saadiyat Island, every day, we look for opportunities to engage on a personal &amp; meaningful way with our guests and each other. We deliver heartfelt hospitality in an environment that is engaging, enthusiastic and professionally rewarding</div>

Reservations Agent

CRISTAL HOTEL ABU DHABI

We are looking for a FEMALE APPLICANT with HOTEL EXPEREINCEKey Duties and Responsibilities:<ul><li>Leads the daily Food and beverage outlet operations including overall quality, service, and service staff performance of the designated outlet/s.</li><li>Provides proficient and professional Food and beverage service to the guests by meeting and exceeding their expectations.</li><li>Works daily with staff to ensure both Guest and Employee Satisfaction in the outlet by training, coaching, developing, and correcting the behavior of the Employees.</li><li>Ensures that the Food and beverage outlets run successfully and are profitable in accordance with the standards of the Hotel.</li><li>Executes outlet operations including food and beverage promotions, customer service and inventories</li><li>Leads the Front of the House staff in training the following: restaurant standards, wine service, and customer service;</li><li>Provide assistance to the F&amp;B Management in all menu preparations, kitchen rules, service standards, cleanliness, and inventory controls for F&amp;B;</li><li>Monitors the performance of outlet service staff. Supervision duties include: delegating responsibilities, scheduling, coaching and correcting, evaluating, interviewing, training, and mentoring staff;</li><li>Maintains policies and procedures. Adheres to HACCP, EOSH, and other regulatory requirements of the hotel and UAE;</li><li>Liaises with customers regarding special functions</li><li>Ensures that table appointments are impeccable and that tables are set correctly</li><li>Ensures that stations have their correct mis-en-place</li><li>Ensures that all stocks and supplies are timeously requested, correct stock levels maintained, and stored under optimum conditions</li><li>Gives feedback on guest letters and comments</li><li>Utilises manning [proper shifting &amp; vacation schedule of employees and resources in a cost-effective manner</li><li>Perform regular spot checks and inventories to investigate if cost control procedures as set by management are in place, and take corrective action when required</li><li>Assists in the execution of the strategic plan including forecasting, budget management, profit and loss accountability, cost control, and inventories;</li><li>Conducts inventory for par levels of food, beverage, and paper supplies. Assist in establishing methods for inventory control and adhere to purchasing procedures;</li><li>Continues to enhance the guest service experience through creative initiatives;</li><li>Assists in the execution of administrative functions such as reporting, forecasting, quality</li><li>assurance and departmental meetings;</li><li>Maintains and demonstrates a strong knowledge of food and beverage trends within the hospitality industry</li><li>Performs other duties as assigned</li></ul>Job Types: Full-time, ContractExperience:<ul><li>hotel: 1 year (Preferred)</li></ul>

F&B Supervisor

Explore 71+ Hotel front desk agent in Abu Dhabi this July. Find roles across top companies and apply now to boost your career.