receptionist

travel consultant

housekeeping supervisor

head hostess

housekeeping attendant

hotel operator

Marriott International

<div>
 
 Additional Information
 
 
 
 
 Job Number
 
 25201991
 
 
 
 Job Category
 
 Rooms &amp; Guest Services Operations
 
 
 
 Location
 
 Al Maha a Luxury Collection Desert Resort &amp; Spa Dubai, Dubai Desert Conservation Reserve, Dubai, United Arab Emirates, United Arab Emirates, 118887VIEW ON MAP
 
 
 
 Schedule
 
 Full Time
 
 
 
 Located Remotely?
 
 N
 
 
 
 Position Type
 
 Non-Management
 
 
 
 START YOUR JOURNEY WITH US
 
 
 
 Can you imagine waking up to the sound of silence where the horizon stretches endlessly and the desert whispers stories of centuries past?
 
 
 Welcome to Al Maha, a Luxury Collection Desert Resort &amp; Spa, a timeless sanctuary hidden among the rolling dunes of the Dubai Desert Conservation Reserve.
 
 
 Here, every sunrise paints the sands in gold, and every moment invites you to slow down and reconnect with nature, with purpose, and with yourself.
 
 
 Among lush palm groves and desert wildlife, our 42 private pool villas offer a world apart, a place where luxury feels natural and authenticity breathes in every detail, from handcrafted interiors to views that blur the line between sky and earth.
 
 
 Our story is one of heritage, passion, and belonging, and now, it could be yours too.
 
 
 Join a team that brings the spirit of Arabia to life, crafting experiences as unforgettable as the desert itself.
 
 
 
 Love What You Do Even More
 
 
 
 At Marriott, we believe exceptional guest experiences begin with how we treat our associates.
 
 
 At Al Maha, you&rsquo;ll become part of a close-knit family that values passion, purpose, and pride in what we do.
 
 
 We&rsquo;re looking for talented and dedicated individuals to join our team, and in return, we offer you the following:
 
 
 <ul>
 <li>
 A career with limitless horizons, from the golden dunes of Al Maha to over 8,000 Marriott hotels worldwide, where new opportunities await.
 </li>
 <li>
 Professional growth and mentorship guided by some of the region&rsquo;s most accomplished hoteliers.
 </li>
 <li>
 Competitive salary and benefits, including on-property accommodation and full-board meals.
 </li>
 <li>
 Exclusive Marriott privileges, discounted stays and dining, plus special rates for friends and family.
 </li>
 <li>
 Comprehensive medical and life insurance coverage.
 </li>
 <li>
 All the tools, resources, and support you need to excel every day.
 
 
 </li>
 </ul>
 
 OUR EXPECTATIONS FROM THE ROLE:
 
 
 
 Speaks clearly, distinctly, and with a friendly, courteous tone. Uses listening skills to put callers at ease and obtains accurate, complete information. Answers incoming calls and directs them to guest rooms through the telephone console or to hotel personnel or departments.
 
 
 Takes and distributes messages for guests, provides information on guest services, and answers inquiries about public hotel events. Provides a paging service for hotel guests and employees. Process guest wake-up calls.
 
 
 
 
 SAFETY AND SECURITY
 
 
 
 
 <ul>
 <li>
 Report work related accidents, or other injuries immediately upon occurrence to manager/supervisor.
 </li>
 <li>
 Follow company and department safety and security policies and procedures to ensure a clean, safe, and secure environment
 </li>
 <li>
 Maintain awareness of undesirable persons on property premises.
 </li>
 <li>
 Follow property specific procedures for handling emergencies (e.g., evacuations, medical emergencies natural disasters)
 </li>
 <li>
 Identify and correct unsafe work procedures or conditions and/or report them to management and security/safety personnel.
 
 
 </li>
 </ul>
 
 
 DUTIES AND RESPONSIBILITIES:
 
 
 
 
 <ul>
 <li>
 Answers incoming calls.
 </li>
 <li>
 Directs call to guest rooms, staff, or departments through the switchboard or PBX system.
 </li>
 <li>
 Places outgoing calls.
 </li>
 <li>
 Receives messages and deliver the same in timely and efficient manner.
 </li>
 <li>
 Logs all service requests, defects, incidents in GXP
 </li>
 <li>
 Provides information about hotel services to guests.
 </li>
 <li>
 Understand the telephone operator board or PBX switchboard operations.
 </li>
 <li>
 Knows what action to take when an emergency call is required.
 </li>
 <li>
 Monitors automated systems including CCTV when engineering and maintenance department is closed.
 </li>
 <li>
 Ensure room service orders are taken efficiently and accurately to be delivered as requested on time.
 </li>
 <li>
 Assists in reporting telephone equipment or service complaints and problems.
 </li>
 <li>
 Trains or assists with training new telephone operators in performance of job duties.
 </li>
 <li>
 To be fully aware of and adhere of health and safety, fire and bomb threat procedures.
 </li>
 <li>
 Multitasking abilities will always come in handy, because a switchboard operator may be asked to do other jobs as well.
 </li>
 <li>
 Must be polite and courteous while answering the phone.
 </li>
 <li>
 Keep records of calls placed and received by all departments and recording the call charges.
 </li>
 <li>
 Update all necessary information on the PMS /Opera.
 </li>
 <li>
 Upload all registered guests in house in CID (Criminal Investigation Department) system.
 
 
 </li>
 </ul>
 
 
 CRITICAL COMPETENCIES
 
 
 
 
 <ul>
 <li>
 Customer Service Orientation: The jobholder is responsible for carrying out the supervision of guest, and delivery of the full range of guest services. The job will require a person who is sensitive and aware of the customer needs and who has the natural ability to respond to this in an enthusiastic, open, and professional manner.
 </li>
 <li>
 Team Orientation: The job will need the co-ordination of services from many different departments and persons. In providing the guests with the best possible services from these departments, the titleholder must ensure co-operation and support from the service providers. They should therefore be aware of the Limitations and capabilities of fellow staff, and be willing to participate with other to achieve results.
 </li>
 <li>
 Communication Skills: The ability to listen, interpret and manage the response to guests is of primary Importance in meeting the guest&rsquo;s expectations and enhancing their appreciation of the resort. Equally, this applies to the providing of clear and accurate information to the other departments of the resort ensuring the required results achieve the standards necessary.
 </li>
 <li>
 Planning and Organization: The jobholder is responsible for providing their allocated guests with accurate and timely documentation. A well-planned and structured approach to the procedures and systems will be great value to the organization and to the trust and comfort of the guests.
 </li>
 <li>
 Diplomacy: The jobholder, in dealing with the diversity of guests and the many internal departments, will require sensitivity, and the ability to produce clear results from these interactions. Sincere and enthusiastic response to situations, people and departments will be requirement for producing the desired results.
 
 
 </li>
 </ul>
 In joining Marriott Hotels, you join a portfolio of brands with Marriott International.
 
 Be
 
 where you can do your best work,
 
 begin
 
 your purpose,
 
 belong
 
 to an amazing global team, and
 
 become
 
 the best version of you.
 
 
 
 Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law
 
 
 .
 
 
 
 The Luxury Collection Hotels &amp; Resorts, with over 120 properties in more than 35 countries, offers the promise of authentic experiences that evoke lasting, treasured memories. Our more than 100 years of experience, beginning in 1906 under the Italian CIGA brand &ndash; a collection of Europe's most celebrated and iconic properties &ndash; serves as a solid foundation as we continuously evolve to exceed the desires of the luxury traveler.
 
 
 From legendary palaces and remote retreats to timeless modern classics, each luxury hotel and resort is a unique and cherished expression of its locale &ndash; a portal to the destination&rsquo;s cultural charms and treasures. If you are someone with an appreciation for evocative storytelling, a keen interest and passion for this destination's heritage, and a desire to deliver genuine, personalized, and anticipatory hospitality, then we invite you on our journey. In joining The Luxury Collection, you join a portfolio of brands with Marriott International.
 
 Be
 
 where you can do your best work,
 
 begin
 
 your purpose,
 
 belong
 
 to an amazing global team, and
 
 become
 
 the best version of you.
</div>

At Your Service (Arabic Speaking)

<div>Additional Information 
Job Number25201991 
Job CategoryRooms &amp; Guest Services Operations 
LocationAl Maha a Luxury Collection Desert Resort &amp; Spa Dubai, Dubai Desert Conservation Reserve, Dubai, United Arab Emirates, United Arab Emirates, 118887 
ScheduleFull Time 
Located Remotely?N 
Position Type Non-Management<div> 
START YOUR JOURNEY WITH US
Can you imagine waking up to the sound of silence where the horizon stretches endlessly and the desert whispers stories of centuries past? 
Welcome to Al Maha, a Luxury Collection Desert Resort &amp; Spa, a timeless sanctuary hidden among the rolling dunes of the Dubai Desert Conservation Reserve.
Here, every sunrise paints the sands in gold, and every moment invites you to slow down and reconnect with nature, with purpose, and with yourself. 
Among lush palm groves and desert wildlife, our 42 private pool villas offer a world apart, a place where luxury feels natural and authenticity breathes in every detail, from handcrafted interiors to views that blur the line between sky and earth.
Our story is one of heritage, passion, and belonging, and now, it could be yours too. 
Join a team that brings the spirit of Arabia to life, crafting experiences as unforgettable as the desert itself.
LOVE WHAT YOU DO EVEN MORE
At Marriott, we believe exceptional guest experiences begin with how we treat our associates. 
At Al Maha, you&rsquo;ll become part of a close-knit family that values passion, purpose, and pride in what we do.
We&rsquo;re looking for talented and dedicated individuals to join our team, and in return, we offer you the following:<ul>
<li>A career with limitless horizons, from the golden dunes of Al Maha to over 8,000 Marriott hotels worldwide, where new opportunities await.</li>
<li>Professional growth and mentorship guided by some of the region&rsquo;s most accomplished hoteliers.</li>
<li>Competitive salary and benefits, including on-property accommodation and full-board meals.</li>
<li>Exclusive Marriott privileges, discounted stays and dining, plus special rates for friends and family.</li>
<li>Comprehensive medical and life insurance coverage.</li>
<li>All the tools, resources, and support you need to excel every day.</li></ul>
OUR EXPECTATIONS FROM THE ROLE:
Speaks clearly, distinctly, and with a friendly, courteous tone. Uses listening skills to put callers at ease and obtains accurate, complete information. Answers incoming calls and directs them to guest rooms through the telephone console or to hotel personnel or departments.
Takes and distributes messages for guests, provides information on guest services, and answers inquiries about public hotel events. Provides a paging service for hotel guests and employees. Process guest wake-up calls.
SAFETY AND SECURITY 
<ul><li>Report work related accidents, or other injuries immediately upon occurrence to manager/supervisor.</li>
<li>Follow company and department safety and security policies and procedures to ensure a clean, safe, and secure environment</li>
<li>Maintain awareness of undesirable persons on property premises.</li>
<li>Follow property specific procedures for handling emergencies (e.g., evacuations, medical emergencies natural disasters)</li>
<li>Identify and correct unsafe work procedures or conditions and/or report them to management and security/safety personnel.</li></ul>
DUTIES AND RESPONSIBILITIES: 
<ul><li>Answers incoming calls.</li>
<li>Directs call to guest rooms, staff, or departments through the switchboard or PBX system.</li>
<li>Places outgoing calls.</li>
<li>Receives messages and deliver the same in timely and efficient manner.</li>
<li>Logs all service requests, defects, incidents in GXP</li>
<li>Provides information about hotel services to guests.</li>
<li>Understand the telephone operator board or PBX switchboard operations.</li>
<li>Knows what action to take when an emergency call is required.</li>
<li>Monitors automated systems including CCTV when engineering and maintenance department is closed.</li>
<li>Ensure room service orders are taken efficiently and accurately to be delivered as requested on time.</li>
<li>Assists in reporting telephone equipment or service complaints and problems.</li>
<li>Trains or assists with training new telephone operators in performance of job duties.</li>
<li>To be fully aware of and adhere of health and safety, fire and bomb threat procedures.</li>
<li>Multitasking abilities will always come in handy, because a switchboard operator may be asked to do other jobs as well.</li>
<li>Must be polite and courteous while answering the phone.</li>
<li>Keep records of calls placed and received by all departments and recording the call charges.</li>
<li>Update all necessary information on the PMS /Opera.</li>
<li>Upload all registered guests in house in CID (Criminal Investigation Department) system.
CRITICAL COMPETENCIES</li>
<li>Customer Service Orientation: The jobholder is responsible for carrying out the supervision of guest, and delivery of the full range of guest services. The job will require a person who is sensitive and aware of the customer needs and who has the natural ability to respond to this in an enthusiastic, open, and professional manner.
</li><li>Team Orientation: The job will need the co-ordination of services from many different departments and persons. In providing the guests with the best possible services from these departments, the titleholder must ensure co-operation and support from the service providers. They should therefore be aware of the Limitations and capabilities of fellow staff, and be willing to participate with other to achieve results.</li>
<li>Communication Skills: The ability to listen, interpret and manage the response to guests is of primary Importance in meeting the guest&rsquo;s expectations and enhancing their appreciation of the resort. Equally, this applies to the providing of clear and accurate information to the other departments of the resort ensuring the required results achieve the standards necessary.</li>
<li>Planning and Organization: The jobholder is responsible for providing their allocated guests with accurate and timely documentation. A well-planned and structured approach to the procedures and systems will be great value to the organization and to the trust and comfort of the guests.</li>
<li>Diplomacy: The jobholder, in dealing with the diversity of guests and the many internal departments, will require sensitivity, and the ability to produce clear results from these interactions. Sincere and enthusiastic response to situations, people and departments will be requirement for producing the desired results.
</li></ul>In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.
Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.
The Luxury Collection Hotels &amp; Resorts, with over 120 properties in more than 35 countries, offers the promise of authentic experiences that evoke lasting, treasured memories. Our more than 100 years of experience, beginning in 1906 under the Italian CIGA brand &ndash; a collection of Europe's most celebrated and iconic properties &ndash; serves as a solid foundation as we continuously evolve to exceed the desires of the luxury traveler. 
<div>
 
From legendary palaces and remote retreats to timeless modern classics, each luxury hotel and resort is a unique and cherished expression of its locale &ndash; a portal to the destination&rsquo;s cultural charms and treasures. If you are someone with an appreciation for evocative storytelling, a keen interest and passion for this destination's heritage, and a desire to deliver genuine, personalized, and anticipatory hospitality, then we invite you on our journey. In joining The Luxury Collection, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</div></div></div>

Accor

<div><div>Company Description</div> 
Discover the warm hospitality of Sofitel Dubai The Palm, a luxurious 5-star beachfront resort nested on the East Crescent of the renowned Palm Jumeirah.
Nestled amongst lush greenery on the idyllic shores of the Arabian Gulf, Sofitel Dubai The Palm offers a tropical and relaxing sanctuary, only a short distance away from the vibrant, buzzing metropolis of Dubai.
With touches of French elegance interlaced throughout the resort, we invite guests to enjoy an environment &ldquo;Where life lives&rdquo; and indulge in excellence.
The resort comprises of 360 contemporary guest rooms and suites, 182 serviced apartments, 4 ultra-luxury villas, Sofitel Spa with L&rsquo;Occitane, Fitness Centre, Kids Club and offers a large variety of dining options with 7 restaurants, 5 bars, and lounges.<div> 
Job Description</div> 
Receives guest calls, assists the guests in a professional and friendly manner.<ul><li>
Maintain effective communication with all related departments to ensure smooth service delivery.</li><li>
politely handle every query and exceed guest expectations.</li><li>
Maintain an up-to-date knowledge of the hotel and local services.</li><li>
Maintain an awareness of guest profile through the Opera guest profile system.</li><li>
Maintain the guest wakeup call sheet and deliver calls accordingly on time and to the established standard.</li><li>
Ensure the proper operation of the switchboard, resulting in fast and efficient transferring of internal and external calls.</li><li>
Take messages for guests and management as per the required standard.</li></ul><div> 
Qualifications</div> 
Minimum 1-2 years&rsquo; experience in a similar role in a hotel.<ul><li>
Fluency in English, both written and verbal communication skills.</li><li>
Additional language is an advantage.</li><li>
Energy and enthusiasm with an eye for detail.</li></ul></div>

Guest Service Communication Agent

Sofitel

<div>Company Description 
Discover the warm hospitality of Sofitel Dubai The Palm, a luxurious 5-star beachfront resort nested on the East Crescent of the renowned Palm Jumeirah.
Nestled amongst lush greenery on the idyllic shores of the Arabian Gulf, Sofitel Dubai The Palm offers a tropical and relaxing sanctuary, only a short distance away from the vibrant, buzzing metropolis of Dubai.
With touches of French elegance interlaced throughout the resort, we invite guests to enjoy an environment &ldquo;Where life lives&rdquo; and indulge in excellence.
The resort comprises of 360 contemporary guest rooms and suites, 182 serviced apartments, 4 ultra-luxury villas, Sofitel Spa with L&rsquo;Occitane, Fitness Centre, Kids Club and offers a large variety of dining options with 7 restaurants, 5 bars, and lounges. 
Job Description 
Receives guest calls, assists the guests in a professional and friendly manner.<ul><li>
Maintain effective communication with all related departments to ensure smooth service delivery.</li><li>
politely handle every query and exceed guest expectations.</li><li>
Maintain an up-to-date knowledge of the hotel and local services.</li><li>
Maintain an awareness of guest profile through the Opera guest profile system.</li><li>
Maintain the guest wakeup call sheet and deliver calls accordingly on time and to the established standard.</li><li>
Ensure the proper operation of the switchboard, resulting in fast and efficient transferring of internal and external calls.</li><li>
Take messages for guests and management as per the required standard.</li></ul> 
Qualifications 
Minimum 1-2 years&rsquo; experience in a similar role in a hotel.<ul><li>
Fluency in English, both written and verbal communication skills.</li><li>
Additional language is an advantage.</li><li>
Energy and enthusiasm with an eye for detail.</li></ul></div>

Banyan Tree Dubai

Security Control Room Operator at Banyan Tree Dubai Company Overview: Banyan Tree Dubai is an urban sanctuary of well being located on the tranquil shores of Bluewaters Island. The resort features 5 dining options, a fully serviced beach, award winning spa, fitness centre and 3 outdoor pools. Job Description <ul> <li>Continuously monitor security camera feeds, alarm systems, and other surveillance equipment to detect suspicious activity or security breaches throughout the hotel.</li> <li>Respond to security incidents promptly, including disturbances, trespassing, theft, or emergencies. Coordinate with on site security associates and external authorities when necessary.</li> <li>Act as a communication hub for security personnel, management, and emergency services, ensuring the timely and accurate transmission of information during security incidents or emergencies.</li> <li>Monitor and control access to restricted areas of the hotel, including staff only areas, through keycard systems, biometric systems, or manual logging of authorized personnel.</li> <li>Be prepared to take immediate action during emergency situations, including evacuations, fire alarms, medical emergencies, or natural disasters. Ensure emergency procedures are followed, and the situation is managed effectively.</li> <li>Oversee the functioning of alarm systems and respond to triggered alarms (e.g., fire alarms, intrusion alarms, panic buttons). Ensure the security systems are functioning properly and troubleshoot any malfunctions.</li> <li>Maintain accurate logs of all incidents, security breaches, system malfunctions, and any actions taken. Prepare daily reports summarizing security activity and incidents for review by management.</li> <li>Provide assistance in ensuring guest and associate safety by reporting any unusual activity or potential threats. Offer guidance and instructions to guests or associates during emergencies.</li> <li>Ensure the hotel adheres to all security and safety regulations, including local laws, industry standards, and hotel specific protocols.</li> <li>Assist in training new security control room operators and other hotel associates on security procedures, emergency protocols, and the use of security equipment.</li> <li>Perform any other duties or responsibilities as assigned by management to support the effective operation of the department and the broader goals of the property.</li> </ul> Qualifications <ul> <li>Previous experience in security or control room operations is preferred.</li> <li>Proficiency in operating CCTV and other security systems is required.</li> <li>Strong verbal and written communication skills, with the ability to coordinate effectively with team members and external agencies.</li> <li>Ability to stay alert and active during long shifts and respond quickly to emergencies.</li> <li>Strong attention to detail and the ability to notice discrepancies in surveillance footage or reports.</li> <li>Ability to make quick decisions and stay calm in high pressure situations.</li> <li>The role may involve working in rotating shifts, including nights, weekends, and holidays.</li> <li>The operator will be stationed in a security control room, closely monitoring systems and responding to incidents.</li> </ul> Why Join Us We are dedicated to fostering your growth and success every step of the way. Comprehensive training and development programs tailored for the luxury hospitality sector will sharpen your skills and elevate your expertise, allowing you to make meaningful contributions to our shared success.

Security Control Room Operator

Hilton Worldwide, Inc.

Job Description - Personal Assistant Supervisor (Front Office) Waldorf Astoria Dubai Palm JumeirahA Personal Assistant Supervisor with Waldorf Astoria Dubai is responsible for managing the Personal Assistance section and ensures on-time and accurate handling of Guest and management messages, enquiries and emergencies.What will I be doingA Personal Assistant Supervisor manages the Switchboard Department and ensures on-time and accurate handling of Guest and management messages, enquiries and emergencies. Specifically, you are responsible for performing the following tasks to the highest standards:<ul><li>Overseeing the performance of Personal Assistance team, ensuring they adhere to hotel standards, provide excellent customer service, and handle calls efficiently.</li><li>Creating schedules for Personal Assistance team to ensure adequate coverage during peak times and adjusting staffing levels based on occupancy and call volume.</li><li>Conducting training sessions for new Personal Assistance team and providing ongoing coaching to improve their skills in handling calls, using hotel systems, and delivering exceptional service.</li><li>Monitoring calls for quality assurance purposes, providing feedback to Personal Assistance team, and implementing improvements to enhance guest satisfaction.</li><li>Assisting with escalated guest concerns or complaints related to telephone services, resolving issues promptly, and ensuring guest satisfaction.</li><li>To monitor the Kipsu application by actively engaging with guests to address promptly with their questions, requests or feedback.</li><li>Overseeing the maintenance and proper functioning of telephone systems, including troubleshooting technical issues and coordinating repairs as needed.</li><li>Liaising with other hotel departments such as front office and other Departments to ensure seamless communication and coordination.</li><li>Generating daily reports on call volume, service levels, and any notable incidents or concerns, providing insights to management for decision-making purposes.</li><li>Enforcing hotel policies and procedures related to Personal Assistance operations, ensuring compliance with privacy regulations and security protocols.</li><li>Identifying opportunities for process improvements, implementing new technologies or practices to enhance efficiency and guest experience.</li><li>Being prepared to handle emergency situations, such as medical emergencies or security incidents, by following established protocols and coordinating with appropriate personnel.</li><li>Proactively reaching out to guests to confirm reservations, assist with inquiries, and offer personalized services to enhance their overall experience.</li><li>Completing administrative duties such as updating phone directories, maintaining records, and managing inventory of supplies related to telephone operations.</li></ul>What are we looking forA Personal Assistant Supervisor (Telephone Operator Supervisor) serving Waldorf Astoria Hotels and Resorts brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviors, skills, and values that follow:<ul><li>Minimum 3-5 years of experience in a luxury hotel or premium customer service environment, including at least 1-2 years in a supervisory or team leader role within the Communications or Guest Service department.</li><li>Proven experience in managing and training a team of Telephone Operators or Call Center Agents in a high-end hospitality setting.</li><li>Strong leadership and coaching skills with the ability to inspire, motivate, and develop team members.</li><li>Excellent communication and interpersonal skills, demonstrating a warm, professional, and polished manner at all times.</li><li>In-depth knowledge of hotel operations, emergency procedures, and communication protocols.</li><li>Exceptional telephone etiquette, active listening, and problem-resolution skills.</li><li>Strong organizational and multitasking abilities to oversee shift operations, manage workload distribution, and ensure service consistency.</li><li>Commitment to delivering discreet, accurate, and prompt service to both internal and external guests.</li><li>Ability to handle guest and team concerns with patience, professionalism, and discretion.</li><li>Technical proficiency in hotel systems such as Opera PMS, multi-line switchboards, and internal communication platforms.</li><li>Keen attention to detail, ensuring all calls, messages, and wake-up requests are handled accurately and efficiently.</li><li>Flexibility to work various shifts, including weekends, nights, and public holidays, as required by hotel operations.</li><li>Impeccable grooming and personal presentation reflecting the hotel's luxury brand standards.</li></ul>It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:<ul><li>Previous experience as a Personal Assistant Supervisor or Telephone Operator Supervisor in a 5-star luxury hotel.</li><li>Proficiency in additional languages (verbal and written), such as Arabic, Russian, or French.</li><li>Familiarity with Hilton brand standards and communication procedures.</li></ul>What will it be like to work for HiltonHilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands . Our vision "to fill the earth with the light and warmth of hospitality" unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!

Personal Assistant Supervisor (Front Office) Waldorf Astoria Dubai Palm Jumeirah

Farnek Services LLC

BMS Operator is responsible to supervise and control the operation of the Building Management System and monitor all plant activities.The BMS Operator's key role is to monitor the Building Management System for any alarms or abnormalities and proactively coordinate with the respective ground team to mitigate or overcome the risk, with excellent troubleshooting skills. They must have:<ul><li>In-depth knowledge of MEP systems and their functionality.</li><li>Familiarity in navigating all the Building Management System supplied by various vendors such as Honeywell, Siemens, Schnieder, Sauter, etc.</li><li>Analyze the behavior of the plants with respect to the set point and setting up the various control parameters.</li><li>Awareness of MEP system sequence of operation, standard operating procedures.</li><li>Mindfulness of building fire cause & effect interface with MEP system.</li><li>Perform daily auditing of plant performance by utilizing the facilities built on the building management system (BMS) e.g., data logging, plant review, alarm manager status, etc.</li><li>Analyze reasons of failure of plants and provide specific diagnostic, problem analysis, and specify the necessary remedial actions for Supervisors' approval.</li><li>Use the historical logged data of various plants to review the system and propose improvements in order to enhance the system efficiency and/or reduce the operation cost as well as improve the services provided to customers.</li><li>Excellent troubleshooting skills.</li><li>A keen eye for detail.</li></ul>Requirements:<ul><li>Previous experience working as a BMS Operator.</li><li>In-depth knowledge of MEP Systems.</li><li>Familiarity with computers and IP Networking Systems.</li><li>Self-motivated with a hands-on and flexible approach and be able to adapt to unpredictable events.</li><li>Pro-active and reliable and will thrive through working in a busy environment and stay calm under pressure, have attention to details.</li><li>Excellent troubleshooting skills.</li><li>A keen eye for detail.</li><li>Good communication and interpersonal skills.</li><li>Flexibility to work long shifts and overnight.</li></ul>Education and Experience:<ul><li>Bachelor's degree / 3 years Diploma Holder in Electrical or Mechanical Engineering with experience in BMS application.</li><li>BMS operator role for a tenure of 5 years.</li><li>Hospitality experience for a minimal tenure of 3 years in more than a 3-star rated hotel.</li></ul> Required Skills: Analysis, Management System, Mechanical Engineering, Auditing, Interpersonal Skills, Networking, Troubleshooting, Vendors, Pressure Engineering, Communication, Management.

BMS Operator

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At Your Service (Arabic Speaking)

At Your Service (Arabic Speaking)

Guest Service Communication Agent

Guest Service Communication Agent

Security Control Room Operator

Personal Assistant Supervisor (Front Office) Waldorf Astoria Dubai Palm Jumeirah

BMS Operator